Presentation on Map Reviews Nearby

True Value Hardware in Placerville

4.6 (149) 4571 Missouri Flat Rd, Placerville, CA 95667, United States

Categories

Hardware store

Location on the map

Placerville, El Dorado County, California, US

Phone: +1 530-622-0992
Site: https://stores.truevalue.com/ca/...

Opening hours

Monday:Closed
Tuesday:7 AM–6 PM
Wednesday:7 AM–6 PM
Thursday:7 AM–6 PM
Friday:7 AM–6 PM
Saturday:7:30 AM–5:30 PM
Sunday:8 AM–3 PM

Edit info

Total reviews rating 4.6

149 Reviews for True Value Hardware 2024:

Review №1

2024-05-22 23:09:48

Very friendly and helpful customer service. The store is very clean and organized. All of your home and garden needs are here. Chainsaws, weedeaters, gardening tools, blade sharpening, nuts, bolts, home improvement items, all under one roof.

Review №2

2024-05-17 18:10:39

A local small engine repair shop who recently went out of business referred me to True Value Missouri Flat Rd. to repair my lawn mower. The staff in Service was very personable, helpful and kept me informed on the repair of my Honda self-propelled mower. The mower had been gradually running rough where another shop did not fully address. The mower now runs very smooth with instant start on one pull.True Value pricing is very competitive, and the excellent customer service was refreshing. The full service package cost less than other local mower repair shops as well.

Review №3

2024-06-28 05:08:30

When I cant find items at Walmart, I go to Truevalue & most the time Im successful, but the last time I made a purchase the cashier gal didnt include Senior discount. When I asked about it, the gal said I have to mention it in order to get the discount.I dont believe thats good PR service. So Im encouraging folks to remember to mention SR DISCOUNT before Truevalue staff rings up your bill. Every penny counts & the staff should show better PR skills. Thats important.

Review №4

2024-06-02 00:04:00

The best customer experience around. Every employee is helpful and cool. Great selection of what I always need.

Review №5

2023-09-15 23:15:03

This true value has the most incredible customer service. We had an issue with a lawn mower we bought there and the owner and the guys in the shop went above and beyond to help us out. Absolutely amazing. Not to mention the fact that they carry tree work/climbing gear. Thank you!

Review №6

2024-07-02 00:19:35

The most comprehensive hardware store I have ever been to.

Review №7

2023-10-06 01:04:22

I rented one of their carpet cleaners and am very happy with the results. The machine is relatively small. Small enough that I, a 71 yr old senior, was able to unload it and load it back into my car without hurting myself. I was also able to operate it without issues. The best part - $25 for 24 hours! Cant beat that.

Review №8

2023-12-29 16:43:45

Went in for propane and left with 3 Christmas gifts. Staff was exceptionally accommodating and knowledgeable. Very quick and easy and friendly during transaction

Review №9

2024-04-22 02:42:35

Great store. They keep the shelves stocked with all types of items.

Review №10

2023-04-13 13:15:43

Each time I shop there I am greeted by name and 3 or 4 employees ask if they can help me with anything. Love the customer service! I will always prefer the experienced opinion of folks who know what theyre talking about to walking into a big box store and having to hunt for things on my own and hope I got it right.The store has some of anything I could need and if hardware wasnt enough, you could easily walk out having purchased a John Deere tractor implement (its happened...).Thanks for being close to home and having the things I needed!

Review №11

2023-08-18 02:54:30

This place is great. They have most anything you may need for mountain living. Open early, the staff is very knowledgeable the selection is wide. They have an extensive section of tree working equipment, one of the best I have seen in the whole eastern side of the state.

Review №12

2018-08-15 15:48:07

Excellant service! Prices are reasonable and new efficient equiptment...say hello to the staff you wont be disappointed. See happy customers :)

Review №13

2024-02-20 18:25:47

Have been going there since the opened. Lots of changes but still the place to go if you cannot find it anywhere else.

Review №14

2024-02-17 19:13:28

Great store, very friendly and knowledgeable people.

Review №15

2023-05-13 07:25:05

Good variety. Bought a chainsaw here. They didnt have the one I bought online (though their site said it was in stock). So if youre buying any stihl product, call the store to double check their inventory

Review №16

2024-01-06 22:08:19

Thank the Hardware Gods!Great overall selection. Rentals, mechanical supplies, and services.

Review №17

2023-11-19 17:21:30

Great store! Love friendly staff and selection of just about everything you need.

Review №18

2023-01-25 15:43:26

So glad this smaller location is here. They may be small in size but they are big in service! Excellent customer service and just enough in their on-site inventory to help with almost any project. They also will refill propane tanks on site!

Review №19

2023-11-09 14:49:09

This is an excellent hardware store, with friendly helpful people and a good place to shop.It is not a good place to have lawn equipment repaired. I purchased a John Deer mower from Home Depot that has been set up by True Value and for the first year struggled starting it. I eventually discovered that the battery was undersized and the terminals had never been properly tightened.Last summer it took five weeks to get a drive belt replaced, and it cost a lot more money than I’d ever have guessed. The mower broke down yesterday and again, it’s four weeks before they can look at it. I contacted Sears Home Service this morning. They came this afternoon and fixed the mower at a very reasonable price. Admittedly, the same day service was a lucky fluke but the moral of the story is that you don’t have to be stuck in lawn mower purgatory for a month. Call Sears.

Review №20

2020-07-08 21:15:05

Great Store!I’m new to the area and had to buy landscaping power equipment. Their Staff couldn’t have been more helpful. They also have a very good reputation for servicing the equipment you buy from them as well! I also used their rental dept. I needed a “Log Splitter”...it was in great shape and rental process was a breeze! I will definitely be a long time customer!

Review №21

2022-10-07 23:25:15

Ive been coming to True Value with my Grandpa and My Family since I was a little girl. I love the fact of the basis of The old True Value is still the same. The people who work there actually enjoy their job and have a true passion for What True Value stands for. They are always courteous, respective, helpful, informative . I always know if I need answers especially about things from the 50, 60, 70, 80 s, ECT ., They are ones to help, if not they send you to Placerville Hardware Store, Downtown Placerville, or Home Depot for newer or comparable parts. I love 💕 My True Value Family!!! Betty Massey Diamond Springs, California

Review №22

2020-02-23 16:38:52

I bought a stihl chainsaw here yesterday at a great price. They even filled it with gas and oil and started it to make sure everything was okay. After using it for the day, I talked to the service manager and told him how happy I was. He was extremely helpful with maintenance tips!

Review №23

2024-03-15 19:25:37

Not too helpful. Not sure why? A lot of young men standing around.

Review №24

2015-06-09 13:42:21

I have always had good, friendly service from the employees here. The store has had everything I have looked for. When I was trying to match paint to the color of a plastic shampoo bottle because that was the exact shade I wanted, the gentleman helping me was professional and patient. I was so delighted with our results I called to let him know just how perfect it was. For more than 20 years, I have been pleased to call True Value on Mo. Flat Rd. my favorite hardware store.

Review №25

2020-10-21 10:52:50

Great service. Knowledgeable staff. Clean and well laid out. Check out their rental department. Good equipment and well maintained. Our community is blessed to have them. Give them a shot first. Support the business that has been around serving the residents for decades.

Review №26

2021-08-09 02:16:24

I went in today looking for special bolts and lock nuts. Most of the employees normally offer help without asking. This time, things were different. I asked one man for help, showed him the type of bolt I needed and asked him if they had it. He looked at it, said yes and turned around. Within a couple of minutes a young girl shows up at the same hardware aisle. Well, this time an elder guy quickly shows up and starts offering help. He was at least 10 minutes answering all her questions. Another elder guy shows up and stands by the girl and starts offering more help. I just looked at the three of them and said to myself: Next time I will be wearing a skirt.

Review №27

2022-04-29 20:16:59

If your looking for a new John Deere tractor this is the place in Northern California to buy it. Don is the man to see. He will take great care of you. Lots of little things that add up like filling the rear tires with Rim Guard and free delivery and full tank of gas ( dont forget the hat) He made the process effortless and made me feel like a valued customer. This is the last independent dealer left in Northern CA. Glad I drove to Placerville and you will be also.

Review №28

2020-06-20 23:50:23

Loved this store. Bought lot of stuff with great service and very helpful staff. Unfortunately went there today and no staff were wearing masks. Guess they dont care about my health or Public Health guidelines. We all need to do things we dont like or agree with for the collective good i.e. traffic laws.

Review №29

2017-08-05 19:25:01

Great Hardware store!So much better than the big box stores. Never have to look to find help, as theres always somebody around to help!Prices are just just as good, and sometimes better then HD!!I will always support this style of old fashioned customer service!

Review №30

2023-09-04 18:26:14

Ive brought equipment in for repair alot and never had to pay an upfront fee and now they demand one. They are pricey with long wait time

Review №31

2022-09-16 02:43:02

I 5hink this s5ore is great. At least they have AA batteries. I was at Walmart the other day and I couldnt find the batteries for my flashlight and no one knew where they were.

Review №32

2020-04-02 02:25:33

Super nice, and really helpful. Thank you to Todd in power tools! Went over everything with us before letting us leave with our Stihl chainsaw. Tell him I did NOT cut my leg off!! (pretty good for an old broad!) Hah! 😁

Review №33

2019-02-25 23:47:27

EXCELLENT They are always helpful, well Stocked and Staffed. A truly neighborhood hardware store in the old fashioned sense, just with all the latest and new modern computer search ar there hands.The staff is warm and friendly too.

Review №34

2022-10-16 01:36:35

Great store, they have just about everything you need and great equipment rentals.Good location as well easy to stop by on the way home

Review №35

2023-07-22 23:16:07

Fred was great!! Best customer service ever!! Even gave my kiddo a life saver!!

Review №36

2019-02-19 23:13:59

The Gutierrez family has always provided the best service along with competitive pricing. They are always my first choice in hardware stores. Besides that... I think its important to shop local small businesses.

Review №37

2017-08-19 05:34:19

I went into my locally owned True Value, and asked if they would special order some Palm Tree fertilizer for a client of mine and they said it would arrive at the store in on Thursday... I went in at closing time to grab it and they could not find it, although it looked like it had come on the truck, so I came in the next day and spoke to Jennifer whom does the special orders and again they had just about every employee in the store looking because they understood I had a deadline on the project, so where other store and employees would have passed the buck and stop looking, they tore that place apart looking for about 30 minutes and they were profusely apologizing for the inconvenience... And at last they found it and I was happily on my way... Had I go to the Depot or Lowes I am sure the employees would have long given up and said it didnt come in on the truck and you have to come back Monday... Thank god for small business owner and their wonderfully dedicated staff that gives you two courteous and professional assistance... Thank you to Jennifer and the rest of the staff for going above and beyond to make sure I got what I needed, not a buck of BS excuses like other corporate stores... Five star service and competitive prices... :)

Review №38

2021-02-10 01:55:49

I worked at this spot for a min. Mechanic welder. Its a shame some people shouldnt be given thier parents companies. And some people shouldnt be put in management positions. When a MANAGER yells and cusses at customers. And you have two mechanics carrying the repair and rental departments......well in my book thats just bad business practice. I pride myself on the skills I have fine tuned over the years and the repairs/fabrications I provided for customers Its damn hard to keep a positive attitude burning yourself out for $15 an HR and Ill never do it again.Forgive the rant but F this place.

Review №39

2023-07-19 15:51:18

Theyre friendly and have the hard to find stuff that other larger stores do not carry.

Review №40

2015-08-05 19:39:59

My 40 ft rv broke down and I lost my brakes ....luckily I was across the street form this true value. I had ran out of,money and they put a generator and a compressor in the back of one of there service trucks and helped me get the rig to the repair shop free of charge. ..these guys are the best and so kind I am so grateful for all there help you guys have a great crew!!!!

Review №41

2023-05-03 04:59:55

Not too sure of the truth value ratio but comparable to big box juggernauts. HOWEVER! This true values true value is located in the HUGE selection of stuff in this particular true value.

Review №42

2021-09-17 12:32:56

Found a helpful employee who helped us find exactly what we were looking at a good price and were checked out by a very pleasant lady... all together great experience.

Review №43

2024-02-04 06:02:20

Excellent service quality products

Review №44

2018-01-09 19:52:38

Customer service is nothing like the commercial. My friend went in one day who’s blind in one eye and needed help with buying nails. The gal at the counter refused the help him said she didn’t have time sorry?

Review №45

2024-06-20 01:19:47

Great service helpful

Review №46

2022-08-10 22:40:07

Love this hardware store. Bigger then you think. Staff is always friendly, helpful and available.

Review №47

2020-08-30 04:48:08

Ordered a part 4 my pressure washer,was 2 be in after 5 days its going on 10 now- this is why folks ho 2 SAC. FOR THINGS THIS COUNTY HAS NOTHING HERE,AND WHAT IS HERE IS POORLY RAN,OVERPRICED, BUT ITS GOING 2 GET BETTER SINCE NOW WE HAVE A TARGET,NO MORE STUCK GOING 2BWAL MART THAT WAS IN PANDEMIC SHAPE MOST OF THE TIME BEFORE THE VIRUS

Review №48

2023-03-31 17:09:16

I always find what I need and the people are more helpful than other stores

Review №49

2018-04-29 00:11:28

This is my favorite place to buy the things I need for time to time. It beats the big box stores. The employees talk to you as if they knew you for some time. Its a real TRUE hardware store that VALUE there customers.

Review №50

2024-01-24 04:35:38

Very knowledgeable employees

Review №51

2017-03-06 23:37:01

Very nice selection of Stilh and Echo power tools. Friendly and helpful folks, well stocked store and the best local price on Propane gas.

Review №52

2023-08-27 17:54:11

Amazing they have everything and very helpful.

Review №53

2022-04-02 19:35:48

Very friendly staff; helpful, they were, in assisting me with my hardware needs. Full range of typical hardware for most jobs.

Review №54

2022-11-18 13:35:02

I love this hardware store they have just about anything that you would need very knowledgeable staff that will help you find what you need

Review №55

2023-04-15 21:33:45

Great place help me when I need it stayed open after closing hours thank you guys.

Review №56

2023-01-31 09:28:19

The young lady at the register was extremely helpful and knowledgeable about my questions.

Review №57

2021-03-02 01:22:14

Well ran and always stocked. If you need help they are happy to give advice. Also the staff is very friendly.

Review №58

2019-04-24 16:11:36

Good store for fast shopping . They have alot in these stores quick to find stuff good help,and your on your way. 3 stars is for the pricing a little high but quicker than the bigger stores.

Review №59

2020-07-14 22:27:12

Great customer service here. They also have a service shop for power tools like chainsaws, grass trimmers, etc. STihl products dealer.

Review №60

2021-04-26 14:12:53

I can always depend on the staff to help me find whatever I am looking for. Most importantly to me is a smile and the feeling that I am not bothering the staff with my questions. True Value is a class act!!

Review №61

2020-10-10 01:39:44

My go-to place for home improvement. Great customer service, good selection and I really prefer their paint to the select at other bigger outlets.

Review №62

2023-08-15 04:59:07

Friendly folks very helpful excellent service!

Review №63

2021-01-01 17:29:13

A great experience kind people and really helpful and very good Godly people working there and keep up the good work.

Review №64

2022-11-02 03:31:52

Were you aware that your husband very good health very good selection centrally located

Review №65

2021-08-13 15:02:11

This is the best hardware store! The employees are very knowledgeable. You can get your questions answered and find what you need here.

Review №66

2023-05-24 21:48:47

Seems kind of arrogant at the Stihl parts counter. Pricey too!

Review №67

2023-01-01 05:24:47

Staff is always helpful and friendly. Able to find what I need!

Review №68

2020-01-10 19:44:59

*** I was contacted by the owner or management who offered me a credit for the cleaning charge.Be careful renting equipment from here they will charge you a $50.00 cleaning deposit even if the equipment is clean.

Review №69

2024-06-17 04:58:27

❤️

Review №70

2019-01-12 01:03:38

Always super helpful and polite customer service. Great small town feel!

Review №71

2017-09-15 18:20:57

Great service, knowledgeable staff and prices are fair. Its my number 1 hardware store.

Review №72

2020-09-10 02:32:53

The BEST selection of nuts and bolts anywhere. Friendly people and a good selection of everything else as well.

Review №73

2020-08-09 22:39:31

Best hardware store I have ever shopped at,with great employees that are eager to help you.

Review №74

2021-05-26 00:52:41

Awesome store and employees were very nice and helpful.

Review №75

2020-10-15 01:30:46

Always a great experience. Very helpful and knowledgeable staff.

Review №76

2017-08-18 00:01:02

Service was excellent!! Employee knew what we wanted and was very helpful.

Review №77

2021-08-02 21:21:12

Unbelievable service I will only go here now!10 stars They gave my dog a treat👍

Review №78

2018-05-13 17:38:44

Got what I needed quickly. Helpful staff. Nice clean store.

Review №79

2018-04-16 20:29:18

I just delivered a chipper there. These guys are awesome! Quick, friendly and knowledgeable.

Review №80

2019-03-31 23:24:28

The folks in the rear counter, to me, had no idea what they were doing. I stood there for 20 minutes while they were looking for something. Sorry for the low rating

Review №81

2023-02-03 15:33:47

Great people. Very courteous. Very helpful.

Review №82

2020-10-12 00:37:57

Always willing to help you as soon as you walk in the door. Courteous and professional

Review №83

2020-05-04 22:35:31

Excellent customer service. These guys are why we shop local!

Review №84

2018-08-07 23:57:03

People there very friendly. Store is clean. Only needed to pick up some glue so really wasnt able to test the staff. I would go here again.

Review №85

2018-03-07 21:54:42

Well stocked and friendly, knowledgeable team.My favorite hardware store in Placerville.

Review №86

2024-01-15 16:37:00

Had everything I was looking for

Review №87

2021-02-02 02:45:39

Helpful as always. Love shopping locally-owned businesses!

Review №88

2020-11-23 20:19:19

What happened to steve b?He was my requested repair guy. Have not seen his rig in a while.

Review №89

2019-05-03 18:16:44

Was in and out making a delivery in 15 minutes Excellent friendly service.

Review №90

2021-01-17 18:20:24

Best customer service on the planet, I felt right at home!!

Review №91

2016-03-27 09:51:22

Very helpful staff, good prices on rentals and equipment.

Review №92

2016-01-29 22:54:53

The staff at this store went way out of there way to assist me. I am remodelling a restaurant not far from here and i intemt to do all my hardware shopping here.

Review №93

2023-04-05 17:37:29

Helpful staff, good selection.

Review №94

2022-12-06 14:55:06

Lots of Hardware and very organized, helpful staff.

Review №95

2020-08-21 01:32:52

Great store with very knowledgeable and friendly people.

Review №96

2018-05-29 23:46:29

Excellent service, good prices, friendly helpful peaope.

Review №97

2018-04-14 01:11:37

Very helpful, friendly people, and the best price around on tractors.

Review №98

2018-12-21 22:50:00

Excellent customer service very knowledgeable staff

Review №99

2017-10-04 22:53:18

Best place this side of the Mississippi River for Stihl and All your power tool needs..

Review №100

2020-10-12 19:48:33

Best hardware store in Placeville, nice to see Bob again.

Review №101

2018-09-14 19:57:38

Always good experience, staff are very helpful.

Review №102

2022-06-10 00:33:35

Getting used to the new layout. Always fun stuff for around the home

Review №103

2020-09-22 23:08:05

Wow, they carry a great variety of houseItems!

Review №104

2019-08-23 19:07:47

The place to get all your rentals. Great customer service!

Review №105

2017-06-23 05:37:32

Helpful people with specific directions for solving lifes typical problems.

Review №106

2018-09-05 00:34:25

Always helpful employees and a good environment.

Review №107

2022-05-26 19:39:49

Great service, and return policy.

Review №108

2020-12-26 19:14:20

Day after Christmas. Slow day at this excellent hardware store.

Review №109

2017-07-06 03:41:15

Very helpful finding a plumbing part I needed.

Review №110

2019-04-26 23:29:13

Very nice people, seemed to have everything

Review №111

2019-01-06 22:16:53

Worst customer service ever I will never go back .....

Review №112

2018-01-13 22:08:45

Helpful friendly people. And just about anything you need.

Review №113

2020-12-09 16:18:43

They are always great. Thank you.

Review №114

2017-04-07 17:59:54

I tell everyone that will listen that this is the spot for all your small engine purchases!

Review №115

2019-04-01 20:46:32

Staff is very friendly and knowledgeable.

Review №116

2018-07-19 21:07:10

Always pleasant and very knowleable and helpful

Review №117

2016-06-04 20:34:07

Great service and a variety of equipment to rent

Review №118

2020-12-14 00:38:55

Great service, easy location.

Review №119

2018-01-25 02:20:14

Good place to go with nice people to help you

Review №120

2020-12-03 22:31:55

Always have knowledgeable staff!

Review №121

2022-05-27 17:03:21

Store has grown and is improving

Review №122

2018-09-17 19:28:21

Friendly staff always helpful

Review №123

2022-11-22 21:44:33

Nice service and selection

Review №124

2017-10-08 22:24:19

Everyone is very friendly and helpful.

Review №125

2022-10-30 15:31:32

Great hardware store

Review №126

2018-06-24 21:35:46

Matt was very helpful and knowledgeable

Review №127

2021-02-28 22:05:16

Disappointed that the staff was not wearing masks.

Review №128

2022-11-05 21:39:07

Awesome 👍 store 🏪

Review №129

2020-07-02 16:31:07

Great people, great place!

Review №130

2020-09-20 19:51:15

Great selection and prices

Review №131

2017-12-31 01:17:19

Staff always helpful.

Review №132

2019-03-05 01:10:04

They know their jobs.

Review №133

2023-05-03 16:07:20

They care about you,

Review №134

2018-10-19 22:50:47

Very helpful and knowledgeable

Review №135

2018-08-20 17:14:50

Always great service

Review №136

2017-06-16 00:09:39

Great customer service

Review №137

2020-08-09 21:29:51

Best ever

Review №138

2019-02-22 00:55:06

They are very helpful

Review №139

2018-03-16 00:24:03

Knowledgeable, courteous and helpful

Review №140

2021-10-19 23:16:43

True value is the greatest

Review №141

2020-07-14 22:37:50

Good service and informative

Review №142

2022-06-28 23:41:51

Great staff

Review №143

2022-08-16 01:38:23

Good products

Review №144

2017-10-31 00:27:25

Helped me out a lot.

Review №145

2022-10-17 01:37:22

Had what I was looking for

Review №146

2017-09-06 15:50:00

Best pizza!!

Review №147

2020-06-14 15:35:09

Friendly pe5

Review №148

2024-04-04 18:20:14

Good place, lots of variety of items

Review №149

2017-06-19 20:07:10