Presentation on Map Reviews Nearby

Triton Air in San Clemente

4.9 (199) 1221 Puerta Del Sol Ste 300, San Clemente, CA 92673, United States

Categories

HVAC contractor
Air conditioning contractor
Air conditioning repair service
Furnace repair service
Heating contractor
Heating equipment supplier

Location on the map

San Clemente, Orange County, California, US

Phone: +1 949-409-6782
Site: http://tritonair.com/

Opening hours

Monday:7:30 AM–6 PM
Tuesday:7:30 AM–6:30 PM
Wednesday:7:30 AM–6 PM
Thursday:7:30 AM–6 PM
Friday:7:30 AM–6 PM
Saturday:8 AM–3 PM
Sunday:Closed

Edit info

Total reviews rating 4.9

199 Reviews for Triton Air 2024:

Review №1

2024-03-17 22:01:31

This is the second time I have used Triton Air & the whole team is phenomenal, from CJ the salesperson to Leo & Juan the installers.The whole process only took 3 days. They were able to sell me a heat pump condenser & furnace & install it the next day. They were even able to install a missing vent duct/register. They answered all my questions & concerns.I’m completely satisfied with their work.

Review №2

2024-06-24 23:21:01

As usual, Triton Air delivered amazing service and support, especially during a heat wave! Everything was explained so well to me, in a way I could understand and to allow me to make the best decision for me. I was presented with options and felt like my tech, Kevin, was genuine and cared about providing quality service I never felt rushed or pressured into making any decisions - I will need to eventually do a full overhaul and I will only trust Triton Air to do the job. Kayla and Jennifer were also awesome in scheduling my services and ensuring I got the help I needed! I’ve been working with Triton Air for years and highly recommend them to anyone!

Review №3

2024-06-26 22:25:17

We were having an issue with our primary drain on our air conditioner so I called Triton air to come out and take a look. They said they can come out. They came out a day early before their expected time and they sent Louie b. Louie was amazing. He was professional and straightforward and got the job done quickly! He diagnosed that there was an issue in the p-trap attached to the unit. He climbed up into the attic and took care of it In no time at all. We could not have had a better more professional experience from Louie. He did a fantastic job!

Review №4

2024-06-25 01:25:51

Office staff & Louis did a great job ! Louis fixed electrical problem as well as changed filters. Send me a text b4 coming out. Consulted w me & a friend. Accepted credit card. Thank you all ! Michele

Review №5

2024-04-10 01:22:42

Josh from Triton Air was very professional . He notified me of his arrival and provided his profile. He was not afraid of my dogs, they loved him. He explained everything in detail with my service call and made a couple suggestions which I agreed to. He was able to handle them today instead of coming back tmrw.

Review №6

2024-05-20 20:42:04

Triton Air is great and the technician Kevin was excellent in every way! Professional, extremely knowledgeable, personable, polite & ethical, you could not ask for any more! Service & diagnosis were top notch, and he was on-site within 2 hours after I called Triton. I am a realtor and this home is closing tomorrow, so I really appreciated the speed of response and professionalism! I received the diagnostic report by email before Kevin drove to his next appointment. I highly recommend Triton! True and outstanding professionals!

Review №7

2024-05-17 02:07:29

Andrew was amazing. He was so thorough and personable and took so much time to explain everything. We really needed to upgrade our very old heating and air conditioning system. We were very concerned as to how we could afford to do both. He spent a lot of time explaining the different price points and ways to receive discounts. We’re really excited to experience our new cleaner, quieter, energy efficient systems!!!

Review №8

2024-05-08 18:40:31

I contract with Triton to perform regular inspections of my aging heater and air conditioner. Ive been very happy with Triton from the ease of scheduling an appointment to the actual work on my systems. Today, their tech, Frankie, inspected the AC and did some needed repairs/servicing. I was so impressed with this young man. In addition to being friendly, he was very thorough and efficient. He took time to explain what he was doing and why, what repairs were needed. He also reviewed the pros/cons of doing the repairs in terms that I could understand without talking down to me. (Something this old lady appreciates!) I will ask to have Frankie come again.

Review №9

2024-05-13 15:46:47

I received outstanding customer service from Aaron of Triton Air on 5/10/24 when I scheduled a AC and Furnace tune-up!! Aaron was on time, explained what he was doing and was very professional and courteous. He answered all of my questions and was a pleasure to deal with!I personally will be recommending Aaron and Triton Air to all of my friends when they need any type of HVAC service. The service experience couldnt have been better!Thank you Triton Air for mailing out the discount coupons as it always helps to save a little money on service calls!!A very satisfied customer!

Review №10

2024-04-18 19:32:00

The whole experience from scheduling an appointment (friendly, helpful and even asked if I had a pet so the technician would be aware to not leave my front door open- so considerate!) to discussing options with the technician was great! Casey A. called ahead of time to let me know his ETA and arrived at the specified time. He was knowledgeable and confident about his assessment, he took care of the minor issue on right there without asking for fees. I also liked how Triton air sent a text about the technician with his photo and a little bio- I love the feeling of knowing who is coming inside my home so that was a great idea.

Review №11

2024-05-06 22:29:29

Triton Air is top notch!I bought and installed my AC/heater and air scrubber with them.After 2 years; I pay monthly to get their continued great service.Louie came today and was very thorough to make sure the air my family and I breathes; is always great.Saw him for my winter check on heater too!All the employees that I have met or talked to on the phone with Triton Air; are knowledgeable, thorough and very nice.If you are looking for a AC/heater service or installation; look no further.

Review №12

2024-05-09 00:53:15

Had triton for a couple years now, had a great technician Frankie take care of us this time, punctual and very informative. Great representatives of the company took care with our filter

Review №13

2024-05-11 01:37:41

Triton sent out to our house Joey V. as our technician. We had some inaccurate issues identified by an inspector. Triton had installed a new HVAC system within the last 18 months. He was on time, professional and focused on investigating the issues identified on the inspection report. He validated 2 important issues were inaccurate. The inspector was lazy and didnt do simple tests/investigations. The other 2 issues were simple fixes. He fixed one on the spot. The second required a follow up visit. He considered the 2 fixes were warranty work. He took before and after pictures, included everything in the paperwork, and wished me the best. He was great. Thank you Joey, and Triton Air!!!

Review №14

2024-03-19 21:55:12

Triton Air is a very professional organization and customer service is excellent. I missed my appointment but they promptly send another technician for the job. The technician did an outstanding job of explaining the whole process for my HVAV system service. He was very knowledgeable and thorough. He presented multiple options for replacement of the AC filter and the pricing. I was able to make a very informed decision. Great job!!

Review №15

2024-06-29 23:37:32

The team that did my installation made going with Triton all worth it. My team of Oscar, Omar and Ricky did a great job. The guys are really nice, all introduced themselves and took extra care to not make a mess and cleanup after they were done. They kept me updated on their progress and went through everything carefully with me to make sure I was comfortable with my new system. They really made the difference in my experience (as I write this from my cool house!!). Thanks guys. Great job.Just had my annual service with Eric and Edgar and those guys were great. They were very friendly and respectful . They indulged all of my questions to make me feel very confident with the service and that everything was all good. Just another example of why I completely recommend Triton!

Review №16

2024-05-22 02:10:33

My experience with Triton Air was fantastic. After booking my maintenance call, Casey A. from Triton Air showed up promptly and enthusiastically. He was professional, competent, and warm. He rapidly and thoroughly assessed and educated me on our HVAC system, providing excellent insights and advice, which I greatly appreciated. Based on my interactions via computer, phone, and in person, as well as the superior results, I highly recommend Triton Air for HVAC products and services.

Review №17

2024-02-01 23:28:06

Triton did a excellent job on my previous home and so hired them a second time to install a new heating and AC system and condenser in our new house. This time they also moved it from the heat pump from the garage to the attic. John was great in the estimate phase and answered all my hard and sometimes tough questions.Install day came and Aaron, Kyle and Ariel arrived on time and ready to work. It was a big job with lots of decisions to be made because we were moving the entire system to a different area of the house. Ducts had to be reconnected, power moved, condensation lines moved, etc. They did an outstanding job working in tight spaces and were very detail-oriented. They cleaned up each day at the end and answered all my questions patiently. Great work - Thank you!

Review №18

2024-03-05 01:43:45

We recently had Triton Air replace our HVAC system. The installation took less than a day and we were pleased with the amiability of the installers and their attention to detail. Shout out to Leslie who advised us on the purchase and to the installers Jose and Steve. Job well done guys!

Review №19

2024-02-21 20:43:11

Furnace quit out of no where. Called Triton Air. They were able to send their repair guy the following morning! Louie B. came out. Trouble shot the issue and it was fixed very quickly. He was great at showing me what to look for and explained what a quick maintenance plan would cost. He was polite. Professional and friendly!Ty!

Review №20

2023-06-22 20:43:56

What an amazing over two thousand five-star reviews! This is enough for us to make decisions with Triton Air for our Heat Pump system.After installation, we give ours 5 star satisfation on Google to share and to show our appreciation. Especially thanks to project advisor Charlie who is very professional and knowledgeable, Leslie, the Leo installation team, Steve, Diego, the Oscar installation team, Aaron, and the upper management behind them.

Review №21

2024-04-22 19:18:55

The technician, Frankie was awesome. Super dependable, good at his job and very personable. The company has a very good communication set up, with texting capability to let you know who is coming to your house with their picture, along with reminders of appointments and updates on timing and who to call if there’s a problem. The repair was kind of expensive, but the company was excellent..

Review №22

2024-02-14 00:01:50

Andrew let me know when he was arriving which is always nice. He was friendly, and worked efficiently. Andrew explained what needed to be fixed, showed me pictures so I could better understand and he answered all my questions.I didn’t get a hard sale pitch at all. Once Andrew explained everything to me I felt quit comfortable having him make the repairs that were needed. I would love to have Andrew for all my Triton Air visits.

Review №23

2024-03-08 23:43:08

Overall great experience. They picked up right away, got to my palace in under 2 hours, and Joey was superb. He communicated well and alerted me to potential challenges with our heating unit.The only reason this review is a 4 is because of the pricing. They charged over $600 to put in a new thermostat. I understand the inspection itself is $100, but when I looked at the cost of the thermostat online, it was $230. Even with a generous $100 installation fee on top of the inspection, they are charging AT LEAST 30-40% above market rate. That’s a pretty high markup for good service

Review №24

2024-06-06 18:53:53

Triton Air was able to solve a complex electrical problem that was causing one of my thermostats to be inoperable. I appreciate that Louie was not only very talented and skilled, but extremely respectful and friendly. I recommend this company!

Review №25

2024-05-23 18:26:44

Josh was friendly and professional while providing a complimentary service call. He checked the equipment and output temperatures at all of the registers and went beyond our expectations addressing a minor problem at a ceiling access panel. He’s an asset to Triton and we would be happy to see him on any future service calls.

Review №26

2024-06-26 03:28:17

Top notch service!! Extremely professional, great responsiveness, great price, high quality work. I am extremely pleased and would definitely use again. Kudos to the team — Joey, Patrick, Logan, and the 3Js (JT, JN, JC)

Review №27

2024-03-11 23:36:05

Joe (Service Tech) was very courteous and knowledgable. He assessed the problem I was having and gave me repair options. He did not try to up-sell (which the first company I called attempted to do.) He replaced the defective thermostat and tested it to insure it was functioning correctly. Joe was very thorough and honest. I definitely will use Triton Air in the future!

Review №28

2024-04-11 21:16:18

Because of their reviews, I had Triton Air perform an inspection of my heater and air conditioner. Frankie, Tritons technician, called to see if it was OK to come before the scheduled time. In addition to the call, I also received a text from him. When he arrived he introduced himself and asked for permission to come in. He covered his shoes before he entered the house. Frankie explained everything he was going to do and asked if I wanted to watch. He also mentioned that he would take pictures of all of the things he was inspecting to show me when he was done. When completed he showed me the pictures and made suggestions of what could be possible problems in the future. I was also provided an email of all the pictures with an itemized list of each of the potential problems. Frankie was very personable, knowledgeable and a great representative of Triton Air. I would highly recommend Triton Air .

Review №29

2023-10-27 23:58:34

Leo and Oscar did a great job. They called to say they’d be here in 20minutes which was the agreed time. They protected my oriental rug and wood floors and quietly and expeditely removed the old furnace and installed the shiny new one on a brand new metal floor. It looks great and they installed the warranty and maintenance record booklet inside the closet.I have not used Triton Air before but have decided to call them for any future needs. They came highly recommended.

Review №30

2024-02-01 23:06:52

We had Triton replace our furnace. They got us a great deal by going through Costco so that I would get rewards from the purchase on my Costco card. Every single person we talked to was efficient and friendly. The job was done in one day. They left everything neat and showed us how to use the new thermostat. Will definitely use them for the regular servicing of the unit.

Review №31

2024-06-03 15:07:43

Tim, Kevin and Scott did an excellent job in installing our AC unit. They did such a clean install. They stayed later than expected making sure everything works before leaving.

Review №32

2024-05-24 01:34:20

This Triton team is exceptional. All the way from CJ our sales person who did a wonderful job with the bed and instructing us and how well this would increase our heating capacity. The installation was seamless and noted attention to detail Oscar and Kevin did a wonderful job. They cleaned up well after themselves and showed me how everything worked, I have nothing but praise team. Thank you for your assistance.

Review №33

2024-05-10 14:55:15

Actually Im quite distressed over Tritons service. My tech stripped a bunch of functional parts out of my system and tried to sell me a $1600.00 fix for a system that I just wanted a tune up on. I insisted there is nothing wrong with my heater and that he put the original parts back in. Now when I turn on the heater it has a strange smell to it. I dont know whats going on with these organizations these days but they seem too focused on money and not enough on competent service.

Review №34

2024-03-22 21:06:22

Triton helped provide me with a quote on an extremely complicated full-HVAC replacement. Of all the vendors I spoke to, Triton was by far the most straightforward, responsive, and transparent. Two thumbs way up for Joey, who was just great to work with. Thanks for giving great customer service.

Review №35

2024-02-12 20:43:41

I recommend Triton Air without any reservations. Joey came out to do the diagnostic assessment and explained the repair and replacement options quickly. JT and Dana replaced the furnace. Arrived on time, worked quickly, cleaned up perfectly and were informative and friendly. Everyone we met through the process of having to replace a big ticket item in a home, was friendly, helpful and informative, and helped to make the service and experience a pleasant one.

Review №36

2024-05-09 20:17:49

Franky was great...very easy going, very thorough and knowledgeable about parts and the condition of the units. He answered all our questions and shared information with us advising what options we had. We were very pleased with everything he helped us with..

Review №37

2024-03-01 00:55:26

Joe from Triton air was very professional and prompt. He did a great service for our heating and air-conditioning unit and gave us a great deal of advice regarding proper use of filters. He’s very knowledgeable and extremely nice person.

Review №38

2024-04-10 20:48:43

We had Louie B today and he was so helpful and passionate for his job and educating us on our current setup. He got us all tuned up for summer and we learned a lot from him. We have been loyal customers to Triton and we always appreciate the service and professionalism. Thanks Louie and Triton Air

Review №39

2024-02-12 18:50:32

Casey from Triton was very knowledgeable and clearly explained what was the issue, and what were my options. He took time to call engineers for the furnace vendor to make sure the right part had to be replaced.Communication and arrival warning was very good too.Look for their coupon on their website as they have regular discounts, and it should keep the price low.

Review №40

2023-02-20 17:22:29

The team was a 10+. Jack the sales rep was persistent, thorough, transparent and honest. Stephanie who coordinated the installation was cheerful, clear and detailed in her communications.The team led by Luis which included Omar, Dana, Joe and Tio exceeded all expectations. In todays world of Snowflakes who don’t want to work it was an honor to watch these MEN perform their trade. From the moment they stepped foot on my property, to the time they left these men represented Triton Air in the most professional manner possible. Hats off to everyone at Triton Air!

Review №41

2024-05-22 23:00:35

The quoting process was very efficient, everything was on the tablet with all the pricing. The install was really professional, with high quality work. They really did a thorough job with sealing the unit from leaks. The air flow was noticably higher for the size HVAC unit. I think they add items to make maintenance easier, that other installers wont do.

Review №42

2023-04-20 04:02:19

What a Team! The whole transaction from the time at Costco to schedule a estimate to the installation was a 15 out of a 10!. Complete professionals every step of the way. Cesar and Louis were the best technicians. They took the time to explain their work, gave a high level of attention to the detail of their work, took complete care of my home throughout the process and the final testing was very detailed. I cannot say enough and it is worth your time to take a close look at the Triton team!. Number one in customer experience. The Lennox product is the new standard and with the Triton team, it all adds up to a winning HVAC system. Check them out

Review №43

2024-05-10 21:14:33

Joey and Aaron were professional and efficient. You can get competitor quotes, but these guys will always recommend what’s best for your home. Triton air for life.

Review №44

2024-02-13 03:50:39

Jeremy and his crew were phenomenal. Showed up on time. Installation was completed in 2 days, as was forecast. They went above and beyond in getting the electrical side of things done correctly, as our home is about 60 years old!!Highly recommend Triton to all!!

Review №45

2024-02-26 22:33:36

Andrew came to our home today. Received a text saying he was on his way.Did a maintenance and everything was great. He explained everything as he was checking our equipment and advised of things that may be a problem in the future. Wore his shoe covers every time he went into our home.Great Technician.Thank you Triton.10 starsDerek

Review №46

2024-02-25 03:12:26

Sorry wasnt finished with my review. Andrew went beyond great service and I hope Triton Air realizes what a great person Andrew is and how well he represents great customer service. You would think he was the owner of the company. I wish I could give 10 stars.Its hard to find people like Andrew who really goes all out to give great service and explains everything so thoroughly and doesnt rush or anything.

Review №47

2023-01-24 22:40:48

Fantastic experience for a second time. We used Triton Air several years ago to replace our HVAC for our upstairs. This time we updated the A/C for downstairs. Free estimate was timely and easy. Installation employees were on time, described the process and worked efficiently to finish early. Tim, Kevin and Dana were extremely professional, hard working and friendly. I highly recommend Triton Air.

Review №48

2024-03-12 04:16:28

I am very happy with the work Triton Air performed on my HVAC system. It hadnt been working as it should for quite some time and my electricity bill had increased exponentially over the past couple years.The technician that came out to perform the work (Kevin) was both extremely knowledgeable and also very personable. He took the time to explain to me all the potential issues that needed to be addressed and answered all of my questions. Very down-to-earth and honest in his assessment; he didnt try to up-sell me with additional services.I have signed up for a maintenance plan (two service appointments per year - once for heating and the other for AC), which includes a lot of bang for your buck; and I will be sure to request Kevin as the tech to come out and perform the work.If youre like me and know zero about HVAC systems and are worried about getting taken advantage of, I would highly recommend calling Triton. They will give you an honest assessment of the work that needs to be performed, the various service options based on your budget, as well as a breakdown of the costs involved in getting it done.

Review №49

2024-04-04 22:29:34

My husband and I have actually purchased a contract that Triton Air would come out once or twice a year whatever’s needed to make sure that our heater and air were working correctly. Our tech has been Frankie… And he is a very good service/texh/ person. I would recommend him him and Triton Air highly. I have been a customer of theirs since 2005!

Review №50

2024-06-25 01:09:37

Logan was very friendly, professional and knowledgeableHe brought Joey in to provide an experienced technician to fill in the more advanced knowledge and solutions to resolve our system issues

Review №51

2024-05-24 20:54:21

Kevin came to inspect our AC system. I was impressed with his knowledge and the time spent explaining what we could do to bring our system back to ioo% performance. I would recommend Triton Air based on our experience with Kevin.

Review №52

2024-04-08 22:43:49

Louie with Triton Air was our technician, he was professional and did an excellent job of explaining the work he was doing and what needed to be done. His work and recommendations saved us from serious problems in the near future. He was awesome.

Review №53

2024-06-19 23:43:26

Josh was friendly, engaging. He was knowledgeable and explained all issues and answered our questions. He also provided recommendations and options for pertinent issues. We would love to have him back. Thank you.

Review №54

2024-04-10 21:56:00

Today my HVAC received maintenance service from Joey with Triton. I got my HVAC from Geottl but I decided to try Triton due to multiple service issue with Goettl. I am very pleased with Triton. They are punctual, have not canceled my appointments since I signed up with them. The maintenance they provided was above and beyond. Joey took the time and vacuum my furnace and other areas that needed cleaning. He put a date on my filter. Little things that made it special.I wish I’d known about Triton before. I highly recommend them.

Review №55

2024-05-30 22:12:33

Triton was able to get a tech out for sameday smart thermostat install. Louie was right on time, very professional, and got it installed and working great quickly / efficiently. Prior HVAC tech was not able to solve.

Review №56

2024-03-02 01:16:22

Great company, pleasure to work with. From the salesperson to the manager to the installers, everyone was very efficient, informative and polite. We were especially happy with Eric and with Juan Carlos and Aaron our installers.

Review №57

2024-05-08 17:20:59

Andrew and the Triton Air team are the best. Andrew’s professionalism and attention to details stand out. Andrew was here for our routine maintenance but was able to diagnose some issues for us down the line. Highly recommend this team to anyone needing service.

Review №58

2024-02-10 00:21:09

Our technician, Frankie, was polite and helpful. He diagnosed our problem with our air conditioning unit quickly and fixed the problem the next day. I highly recommend Triton Air for customers who are looking for a friendly and experienced air conditioning company.

Review №59

2024-06-20 23:59:02

Andrew and Erick did a great job!! They were quick and efficient and got our AC working in no time. Thank you so much!!!

Review №60

2024-05-09 02:14:09

We have been very happy with Triton Air for nearly 3 years now. The last technician (Aaron) was young, but very professional and knowledgeable!

Review №61

2024-06-17 22:04:26

Andrew and Erik diagnosed and fixed my HVAC unit quickly. They were knowledgeable and professional, They showed up on time and had all the supplies on their truck to complete the repair, recommended!

Review №62

2023-02-24 01:47:39

First I want to compliment Kirk Who came out first at our request to check out our heating & air conditioner. It turned out our air conditioner had frozen. He explained the problem gave us an estimate to repair or replace. After his detailed explanation we chose replace. His knowledge & professionalism were both exceptional & he is an asset to Triton!Today the installers arrived promptly when expected, explained every step of what they were doing & got to work. Once again they could not have been more knowledgeable or professional. Luis & his other two team members exceeded my expectations., got the job done, cleaned up after themselves & are also assets to Triton! I cannot believe the level of customer service they provide!!!

Review №63

2024-03-04 23:14:20

Mr. Reign is a very courteous person. He first introduced himself and then covered his boots before entering the house. He explained to me in detail what he was doing and what was he looking for while working on the unit. He patiently answered my questions in the way to make me better understand the condition of my unit. He also explained to me the need for some further improvements to the unit which I will think on doing them in future.

Review №64

2023-12-26 23:12:09

There’s a reason for the stellar reviews here. Triton is a great company. They replaced my old hydronic system with a heat pump several years ago and it’s been faultless. I had them here recently on a general service call, and again they were a pleasure to do business with. My tech was Casey, who is very knowledgeable, as well as personable. He explained where things might wear out in the future, but for now all was good. Most of Triton’s techs have been with them for years, which speaks well for the company. Also, Triton does a lot for the community and gives back. A big plus!

Review №65

2024-04-16 23:55:54

If there is a set it and forget it service to maintain your HVAC yearly, this is the company to do it with. After being heavily overcharged for mediocre service with other companies.. Triton Air stands out for their honest practices and their easy scheduling and fantastic staff. Joey was the outstanding representative working with us.

Review №66

2024-05-12 04:18:46

Andrew was polite, clean, nice and super knowledgeable about my situation. Showed up on time and was easy to reach. I would recommend him to anyone.

Review №67

2024-02-05 23:01:40

I have had Edgar from Triton Air at my home on two occasions over the last month. Very pleased with his knowledge and quality of his work. Will have him back this week for some needed corrections and upgrades. Office personnel very helpful also. All are on the same page to help.

Review №68

2024-06-20 14:55:12

We have recently worked with Frankie & with Aaron from Triton Air. Both young men were friendly, professional, and proficient in their work. We feel confident in calling Triton for all our heating and cooling needs.

Review №69

2024-03-27 16:53:55

Easy to make Appt. get details of work or checks to be done. Technician was on time, very knowledgeable and focused on my situation. I learned valuable details about maintaining my system, ways to enhance performance in various weather conditions, and several tricks to keep my system running smoothly-- all for a fraction of what other service companies where going to charge me for just coming out! David in San Clemente

Review №70

2024-03-08 14:12:15

If I could give 10 stars, I would. The entire Triton Air team was incredible to work with. Responsive/called back in a timely manner, patient/explained what was happening, explained/talked through options, showed up on time, cleaned up after their work…truly an amazing group! Many, many thanks to Chris, Casey, Kyle, Erik, Joey V, LuAnn, Stephany, Jennifer and Marti!!!

Review №71

2024-03-30 19:48:51

I must say Triton Air is one of the most professional service companies I have interacted with. Casy helped me design the perfect HVAC system for my 1960s home. No pressure and he was knowlegable, kind and efficient setting up the project. On day 1 of installation Oscar, Mark and Jeremy showed up on time, nicely dressed, thier smiles were sincere. They proceeded to do the install over 2 days, including new duct work, registers etc. They put tarps on my floor and cleaned up after decommissioning and installation. They are excellent, professional and top notch in their trade. Big thank you gentlemen, you serve your clients well!

Review №72

2024-01-05 22:22:36

Emilio and his crew were amazing. They did an incredible job. They were very efficient and clean throughout the two days they were working. They explained everything they were doing and educated us on the whole system installed in our home. We would 100% recommend this company.

Review №73

2024-01-29 21:39:18

My air conditioning unit stopped working so I called Triton Air and they were able to come out the same day. Andrew R was very polite and knowledgeable and went over all my options very thoroughly. Would highly recommend!!!

Review №74

2024-04-01 23:35:39

Casey did an exceptional job! He was professional, polite, and very knowledgeable. He arrived quickly and was very thorough diagnosing the issue. Thank you Casey for your service!

Review №75

2024-05-10 04:46:18

Frank was great. He explained everything and answered any concerns I had. All around great service. He was able to handle everything perfectly.

Review №76

2024-03-20 21:13:41

Contacted Triton Air this morning about a heater problem. Triton promptly scheduled service for today to address our concern. Joey, the service rep, texted me with his picture and arrival time. Joey exhibited a professional demeanor and quickly diagnosed and fixed the issue. Many thanks to Joey and Triton!

Review №77

2024-01-11 23:52:32

Absolutely the best service. Technician, Reign, was, friendly, extremely polite, and really knew what he was doing. He talked me through what he was doing and showed me with pix what things looked like and how they should look. I’m really glad I called Triton and very happy with the service Reign provided! Thanks!

Review №78

2024-02-01 05:13:26

Leo and Jose were great. They arrived early and installed our new heater. Ran is through their work and showed us how to use the new thermostat. Very happy with the job and how personable and helpful they were.

Review №79

2023-09-08 15:59:14

Kyle and his associates did an admirable job. We are very pleased with the installation.

Review №80

2024-05-29 16:50:48

Louie called 30 minutes before his arrival. Introduced himself. Looked at all the areas. Installed our new NEST just like that.Said thank you for letting me in your home today and wished us a good day.

Review №81

2024-01-07 22:41:26

Wow! Triton Air is amazing and we couldn’t be happier. This small, local (SoCal) company went above and beyond to help us convert from an ancient HVAC system that was costing us a fortune to mini splits throughout our 2,500 sq ft home. From Kevin, our friendly and knowledgeable salesperson, to Emilio and Luis and their team that completed the work in two non-invasive days and cleaned up beautifully as they went, we had a fantastic experience. The climate control units are life changing, allowing us to control heat and AC when and where we need it rather than overpaying to warm or cool the whole house. Thank you Triton!

Review №82

2024-05-15 09:24:20

Fantastic Triton team in replacing our HVAC system.Arrived on time as scheduled and completed job to our satisfaction. Highly recommended.

Review №83

2023-01-20 20:30:25

This installation was fantastic. As easy as we could have wished for. Every person we worked with has been gracious and addressed any topic or question. We never had a problem.Our installers, Tim, Jeremy, Kevin, and Dana were all polite, clean, neat, and cleaned up after themselves. They always contacted us and were on time.Office staff including Sally, Stephanie, Nick and Jack were professional, quick to respond, and addressed all questions. Again, never a problem or even a concern.The reason I am mentioning them by name is because they always introduced themselves and I remember them all. How often does that happen?!

Review №84

2024-03-11 17:58:07

Very honest and professional! Highly recommend Triton. We had a new heating system installed and Joey V. was extremely knowledgeable and easy to work with.

Review №85

2023-12-20 23:28:32

Just replaced my heating and air. Jack the salesman spent time with me to show my options and answered all my questions. Juan Carlos, Jeremy and Kyle did the installation and were wonderful. Showed up on time and got everything done by mid-afternoon. They also took the time to show me how to use my fancy new thermostat. Very professional. Laid down tarps and cleaned up afterwards. Great company with great employees. I will have a warm winter and cool summer.

Review №86

2024-02-12 21:26:42

Louie, was very helpful & explained the steps attempting to fix existing old furnace. It was clear he did everything possible, but unit is old & poor shape. I would highly recommend Triton Air & appreciate Louie doing everything possible to save me some costs.

Review №87

2024-04-03 14:58:28

Kevin was on time, thorough and able to offer several levels of repair. Furnace is back on line and performing very well. I recommend him and Triton.

Review №88

2024-01-30 19:22:12

The technician Reign was able to quickly identify why my unit was making a crazy noise, as well as going above and beyond and showing me how to do proper maintenance that I didnt know of to keep it in good condition. Now I can rest easy knowing its fixed and can go on our trip!

Review №89

2023-12-06 02:47:47

Triton Air is everything their ratings indicate. Five stars across the board. Kyle, Jose, and Aaron were professional, polite, and paid special attention to making sure the work area was clean after the job was complete. While all this is nice, Triton also gave me the best price. I shopped around and got 2 other estimates both of which were above what Triton quoted, and both would apply a surcharge of 2-3% if I wanted to pay with credit card. Triton did not charge extra for using credit card. With everything costing more these days they really came through with best pricing and great service. I would definitely recommend Trion Air.

Review №90

2024-06-11 19:52:59

Frankie was awesome, very knowledgeable and willing to walk me through every step of the way in understandable terms and very polite. A great employee in my mind.

Review №91

2024-02-03 20:52:46

Had occasion to call Triton Air when my furnace would not light. Spent a cold night and next day Triton was there within the time frame they gave me. Troy from Triton did his thing and within a few minutes my furnace was cranking out some seriuos heat. Troy and I chatted while he was doing his paperwork. What an outstanding young man. Married with a 3 yo boy and a girl on the way. We talked about guitars and Border Collies. Told Troy I’d been married for over 40 years and he was pumping me for secrets to a long marriage. Troy will go far and kudos to Triton for hiring people of this quality. We will be using Triton again.

Review №92

2024-04-29 18:28:04

Outstanding. On time, efficient, transparent, all questions answered, service done in a timely fashion, neat, clean reasonable and done!!! Highly recommend Triton and Sanierio.They will now be part of my annual check up.....

Review №93

2023-12-29 18:59:49

Exactly what youd want for a furnace install! The price, service, and results were all outstanding! My project advisor, Leslie, was friendly and professional. LuAnn, Esthefany, and Eric from the Triton Air office treated us like valuable customers. And the install team, Ariel and Scott, have got to be the best technicians on the planet. The whole process, from start to finish, was quick, easy, and full of positivity. I am so glad I didnt go with any other company!!!And as a side note, heres a detail I wish every review would include: Triton Air quoted us at $4,000 less than the other company we were considering.Thank you all so much!!!

Review №94

2024-05-29 21:13:38

Triton Air is the most professional service company I’ve ever come across.They send a text w/ picture & bio of the service tech prior to arrival, they respect your home & wear booties over their shoes upon entering, they are polite, highly-trained & skilled technicians. Their follow-up is also excellent. You can’t go wrong with this company. Thank you, JT, Diego, Andres, Josiah, Emilio and the rest of the team!

Review №95

2024-02-15 11:42:02

Triton Air: Your technician Louie B did an excellent job for us today Wed. 2/14/2024. He was very professional, curtious and knowledgable. He gave us a great deal on a new heating unit to be installed at 2315 south Ola Vista, San Clemente, Ca. on Mon. 2/19/2024. Louie B is definitely a credit to your bussiness. thank you, Paul & Beverly Nicol

Review №96

2024-02-16 23:38:26

Casey was great! Triton does a great job of keeping you updated. We are extremely happy with them and our tech.

Review №97

2024-06-07 21:14:18

Daniel came promptly and kept me informed of his arrival status via text and phone. He was friendly and thorough in explaining all the services performed and recommendations for up keep and upgrade with photos.

Review №98

2024-04-09 18:43:37

Reign is an outstanding service technician. He was knowledgeable and friendly and really inspired confidence in his work and diagnosis. Highly recommended!

Review №99

2023-12-24 04:02:10

I had a grate experience working with Triton Air. The company listened to customer’s expectations. Installation of new HVAC system was excellent. It was professional, very clean work. My special appreciation to Installation team. Tim and all his colleagues did excellent job.Thank to All who participated in our project!Sam Tylner.

Review №100

2023-11-30 01:15:09

My experience with this company has been the best Ive had ever. Kevin the representative didnt try to up-sale me on a system I didnt need or want; Leo & Aaron the technicians were polite, respectful and on time. There were no hidden fees or surprises. They gave me an ITEMIZED price list with pictures of everything they installed. If I could give them ten stars I would.

Review №101

2024-06-07 18:13:56

Aaron helped us diagnose and suggested a possible solution to an issue we been dealing with on our AC systems condensate drainage. The solution is expensive but feel confident this will solve the problem and save us from other more costly collateral damage.

Review №102

2024-04-14 14:07:37

Joey was very informative, professional and friendly. He is very knowledgeable and he gave me confidence that I was doing the right thing. Can’t wait for our new system.

Review №103

2024-05-02 23:12:07

Service to fix a small problem was scheduled quickly and completed on time. Our technician Joey was a “10”. Glad we recently made the switch to Triton Air.

Review №104

2023-11-16 19:51:32

Joe was very professional, friendly and very knowledgeable in his job. He answered every question I had, looked at all avenues to resolve my issues and actually came up with a really good resolution. I was very impressed with his diagnostic resolution. Thank you, everyone Ive come in contact with at Triton Air have been very friendly and knowledgeable about the company and very helpful.

Review №105

2024-05-08 20:25:45

Technician Frankie was great, on time, quick, and friendly. Respectful about the pets in the home, and left space as clean as before.

Review №106

2024-05-09 20:37:33

Louie was extremely professional and talked me through what he was doing. Very happy and will use Triton again!

Review №107

2023-06-05 23:26:25

José, Josiah, and Marvin came out to install our new heat pump. Overall the team was professional and friendly. They called ahead to give us estimated arrival and showed up on time. They went through the work and made sure our questions were answered. The team was efficient and thorough. Would definitely recommend them to people who are looking for HVAC need!

Review №108

2024-02-12 23:29:20

Andrew couldn’t be more pleasant and informative! He always put on covers over his shoes when in the house and kept me informed through his entire visit. He was extremely thorough!

Review №109

2024-03-26 22:45:05

Ah, Triton Air, a beacon of hope in the tumultuous sea of HVAC maintenance! My recent encounter with Triton Air was akin to a symphony of efficiency and expertise. Enter Dan, a paragon of professionalism and HVAC virtuoso. His knowledge was as vast as the cosmos, and his demeanor, as elegant as a swan gliding on a moonlit lake. Dans meticulous care and attention to detail ensured that my HVAC system sang with the harmony of a thousand angels. To Triton Air and the incomparable Dan, I offer my sincerest gratitude and highest recommendation!

Review №110

2024-03-06 20:56:07

Highly recommend! Quick reply, great service and quality work. Good communication and value too!! Joey & Aaron were my technicians today & they did a great job-punctual, friendly and very thorough!! Again, I highly recommend Trition Air.

Review №111

2023-12-28 03:05:10

Ariel was very professional and courteous. He and his associate installed a new furnace and A/C. He took the time to answer all my questions and I’m very pleased with the entire job and price. Highly recommend Triton!

Review №112

2024-01-21 01:58:27

We were having furnace problems, no heat at all, wife home sick with flu. Contacted Triton Air. They sent out tech Frankie Q, who arrived promptly, got up into our attic, and found a bad part needing replacement. The part was a week or two leadtime to order and receive. Well Frankie got on the phone, and managed to not only get one to be here in two days, but got the costs down too! He came back on Friday at that evening our home was toasty once again. Triton and Frank to the rescue!

Review №113

2023-10-18 17:00:43

We are very satisfied with the replacement of our heating and air-conditioning. Joey walked us through all the options and pricing of various systems. After making our decision the work was scheduled for the next business day. The install crew headed by Juan Carlos was excellent. They showed up on time efficiently completed the work and vacuumed and cleaned all the work areas, gave us instruction on the new thermostat and during the install kept us informed of their progress and asked if we had any questions or concerns. We recommend Triton to our neighbors.

Review №114

2023-11-01 16:06:53

I’ve been very happy with Triton Air service, Cesar,Jermy,Leo did awesome works, they sent me a link to follow their coming cars to my house,they finished their jobs very fast, they protected my wood floors and stairs, isolated the area before cutting the drywall,prevented flying dust all over my place, cleaned up everything before they left, also put all maintenance record sheet inside the file, I am appreciated so much for all that.I’m satisfied and grateful for their professional service, highly recommend this company and it’s staff.

Review №115

2024-06-03 22:09:13

Our technician Josh was great very professional and informative will definitely use Triton air if we experience any future problems thank you

Review №116

2024-01-21 01:16:36

Casey solved a problem that stumped 3 of your competitors. He has an incredible knowledge of the HVAC industry. He has a great way of gaining a customer’s confidence.Can’t imagine a better asset for Triton Air.

Review №117

2024-03-26 23:20:34

Triton air is amazing! As the owner of multiple properties it’s important for me to be able to trust the service team and they always go above and beyond :) 15/10 would recommend!

Review №118

2024-04-11 17:46:32

I’ve been very happy with the Triton Air Company and their staff. We were referred to them through Costco and replaced our old heater with a Lennox system and installed our first air conditioning system with an American Standard compressor over 2 years.ago.The installation was done quickly and professionally and everyone was very friendly.We’ve had no problems and we have been on their routine serving program, which has kept us trouble free.Our most recent routine maintenance service was done by Edgar. He was excellent! He serviced everything efficiently and in a very friendly way. He also explained everything and told told us about a new air purification and filtering system .My wife and I would highly recommend the Triton Company and Team to everyone.Jon M.

Review №119

2024-02-20 06:17:29

Excellent technicians! Stu & Joey did an amazing job troubleshooting a reoccurring issue we’re having with our furnace. We were especially impressed with Stu remembering all of the details from his initial visit almost a year ago, and his ability to come up with a new solution. They were a great team!

Review №120

2023-10-06 19:07:13

A couple of days ago we had new two new hvac units installed. We went with the air handlers and heat pumps rather than the traditional gas furnaces and condensers. Because it just happened I cant speak to the equipment performance/quality but what I can speak to is the excellent customer service we had. From Jack who made sure we got the right equipment to meet our needs and the install team of Tim, Juan Carlos and Steve. It was a large expense and they went above and beyond to make sure it went smoothly, treat our home like it was theirs and that we were satisfied with everything they did. Everybody was great and we highly recommend Triton Air.

Review №121

2024-01-25 21:29:21

Casey was the best. My pilot light wouldnt stay lit, making heating the house a manual process. He came prepared, knowledgeable, installed new wiring, spark igniter, brought it up to code, and new thermostat. He also took care of some light ducting in the attic that needed tending to (full hvac work coming soon!). Thanks again Casey

Review №122

2024-01-21 19:44:03

UPDATED REVIEW:Sanlerio (Stu) came on Friday to maintain the heating element of my HVAC system. Everything went well. Stu was professional and friendly; he listened to and answered my questions; he fixed 2 issues that I was unable to correct. Stu considered each of my questions/issues as being important - a trait I value highly in workers in my home. I recommend Triton not only as your HVAC installer, but also for your regular maintenance.Oscar, Leo and Omar came today to install my air conditioning unit. They came on time and were so nice, polite and worked through the day - in fact this was going to be a 2 day job but they accomplished everything in one day.Thank you for a great job!

Review №123

2023-08-17 23:44:20

The folks at Triton Air were friendly, helpful and professional. After deciding on a replacement units, the scheduling was quick and the installation team was on time and installed our new equipment in just one day. The crew was clean and efficient, keeping us apprised throughout the install how it was proceeding. Overall we are pleased with the Triton Air and would recommend them to our South County neighbors.

Review №124

2024-02-22 18:39:27

Jon and crew were a delight to have here to install our FAU. Giving us operating instructions and responding quickly to our phone call, added to his professionalism.

Review №125

2024-01-26 00:47:01

Reign of Triton Air came out to service my heater. It’s working again!Reign, the owner and Triton Air are thorough and great to deal with.I highly recommend them!

Review №126

2024-04-04 03:36:11

Andrew and Josh did a great job. They were very courteous, arrived on time and knowledgeably answered all my questions.

Review №127

2024-04-10 23:43:54

Within the past 12 months we used Triton/Costco to replace our two 5-ton A/C units and the condensers/coils as well as put in new ductwork for the system. We could not have been more pleased with the work done by Luis and his team (Cesar, Marvin, Joshua, Dana and Aaron). They were punctual, efficient, knowledgeable and courteous and left our house spotless. I gladly will use Triton again for all my A/C and HVAC needs. Had my first maintenance checkup today, and Aaron did a great job as well.

Review №128

2024-03-28 21:47:22

Reign did a fantastic job in servicing my heating and air. Very personable and extremely helpful. I would recommend him highly.

Review №129

2023-11-11 02:06:32

I had Louie out at my house today to help me understand my situation with my current HVAC system. Louie was super professional, communicative and understanding. He walked me through my entire system explaining every aspect of what I needed. We are looking to move forward with a completely new install. Louie has been spending time with me after hours going through all the options and working with me on pricing, rebates etc. Great experience so far and I’m sure I will be leaving another 5 star review when the install is complete! Thanks Triton Air!

Review №130

2024-06-05 18:31:34

Andrew was sensational. If he is the one from Triton showing up at your home, you are definitely in excellent hands

Review №131

2024-05-09 15:09:33

Frankie provided an excellent experience! He addressed all my inquiries thoroughly and provided insightful information, leaving me completely reassured!

Review №132

2023-12-31 16:30:30

I was very happy dealing with Triton Air. Frankie was very patient answering all my questions and completing the work. My system is working perfectly now. Its nice to have people I can depend on.

Review №133

2024-02-06 20:30:35

They promised me a system for my three-story townhouse and only installed a system that served one and a half stories. Wasnt under powered, they didnt duck to anything. The main need was for HVAC in the lowest level and after they packed up and got paid, they said oh we couldnt do anything for downstairs! Are you kidding me. Crooked. Bad company stay away

Review №134

2023-06-17 16:11:43

We had Frankie come to our home and give our air conditioning/heat pump and an inspection. I honestly can’t say enough about Triton and their top-notch customer service. This is not the first time we’ve experienced this. About a year ago we had Charlie come out to our home. It seems like all your employees are, very happy employees. They are very kind knowledgeable easy to talk to you and good listeners. They explain the system and their recommendations. Very easy to understand. Very personable.

Review №135

2023-07-03 22:19:55

Team Triton (Teo, Kevin, Juan and Kyle) did a good job in installing our new AC. They were on time and finished the job earlier than expected. They cleaned the place after installation.

Review №136

2023-09-18 19:48:47

Oscar C. was excellent!He was prompt, and let me know when he was arriving.He did a thorough and extremely professional job of the entire capping process of the sprinkler that was too near the new A.C. unit. Oscar made sure to clean up everything completely before he left. I am well satisfied and grateful for the superb job that this outstanding crew member of Triton did! Thank you. I highly recommend this fine company and its staff.

Review №137

2024-05-08 22:04:50

Very professional. Thoroughly inspected HVAC system. Very polite too! And he offered to help bring in my groceries!

Review №138

2024-05-14 20:36:57

Aaron and Joey are the best. They explained our HVAC system and the best ways to upgrade for safety and economy.

Review №139

2024-06-12 22:54:49

Outstanding service provided by Daniel! He was a very friendly and knowledgeable tech. I hope to have him back again for my next maintenance in Dec/Jan. Triton has been my go to HVAC company in San Clemente for many years. They are fantastic!! Keep up the good work!!

Review №140

2023-10-14 14:31:46

The sales rep Jordan Windeknecht and the installation team Oscar, Leo and Steve were very courteous, pleasant to work with, professional and punctual.Jordan showed his true interest and sincere willingness in helping me get the better program / proposal and offer that best fit my needs and solved the issue and concern I had with the old AC system.Oscar explained the new thermostat to me in details, guided me patiently through the usage of the Icomfort app on my phone. Both Jordan and Oscar were patient and attentive with my questions.Although I did not deal directly with Leo and Steve but I could tell they were very good workers and knew their job very well.In all, I was very pleased with their services, their knowledge and their professionalism and courtesy. Their customer-oriented skills were excellent.

Review №141

2023-08-05 18:38:26

We recently replaced our condenser with Triton air. What a great team. Very professional, great value, great customer service! From their amazing sales consultant, Leslie, to the wonderful installation with Leo and Aaron! They are a top notch team and we appreciate the great service!

Review №142

2024-01-16 03:35:59

Today I have Juan Carlos & JT both Technician came to my house to install Costco Lennox Ultimate Comfort System. They are wonderful, they work so hard, and so friendly to me, I wish if I own a company I definitely will hire these two person as my employee.

Review №143

2023-09-22 17:32:05

Reading this it sounds fake. Well Im not, and I never write reviews unless I’m really impressed.These folks feel like family. They know my name, my product history the moment they answer the phone. They listen and consider the best, affordable options for me. I’m knew to the Heat Pump product and they kindly educate me. All of this happened yesterday with my service tech, Frankie. A smart and patient man who stayed and tested things for me until I was understanding the machinery. Just a great young man.

Review №144

2024-04-10 19:41:27

Casey was knowledgeable and patient with my questions. Once my inquistion was finished he got right to work and did an excellent job.

Review №145

2024-02-02 21:01:05

Id like to take this opportunity to commend and recommend Triton Air for their professionalism, politeness, and outstanding work ethic. My wife and I were introduced to Triton Air during a major remodeling project. They replaced our dated system with an energy efficient heat pump at a very honest price. Triton Air has also been to our home twice for our yearly maintenance service. During installation and our service calls, we were treated with respect, exceptional manners, and superior service. In our current time, it is so refreshing to find a company whose top priority is to please their customers.Yesterday, Kyle, Aaron and Emilio completed replacing our duct work in the attic. Having Triton Air numerous times at our home, I knew that the technicians would be excellent workers, polite and always willing to please. These young men went above my expectations with their outstanding work ethnic and attitudes.Thank you for all you did to make our day.

Review №146

2024-01-11 21:50:00

We love Triton Air! Andrew came out today and fixed our problem very fast. He was so kind and professional.

Review №147

2024-06-21 23:16:52

Thank you for sending Louie over on short notice. He was prompt in coming over. Knowledgeable to assess my problem and advised a remedy. Thank you!

Review №148

2024-02-02 23:01:16

I want to praise Triton Air and especially their excellent service technician, Joey.Joey performed the most in depth and professional inspection of our home systems in Capo Beach this week. Joey discovered both an upstairs heating system which had accidentally been unplugged and discovered evidence of possible old asbestos disturbance from the 1970s ductwork in our attic which we are now addressing.Service like Joey’s is why our family has trusted Triton Air to be our HVAC service for decades now. We will continue to use Triton Air since they are excellent and always improving their service technology.

Review №149

2024-03-29 19:23:09

The technician Edgar was wonder and was meticulous on his cleaning of the outside portion of our air conditioner.Would definitely recommend.

Review №150

2023-05-02 22:41:41

Oscar from Triton AIR came out today to finish electrical for our HVAC. He also did air balance for us. In previous appointments, they did all the ducting for our new room addition, relocated our condenser, and fixed mistakes that previous installers from a different company made when installing the heater in the attic. Our air conditioning has never worked better. Great airflow throughout the house, very clean work, they arrived on time, and were very honest about what we needed to do verse what was not needed but recommended. They did not try to overcharge us or do I need to work. They gave us great recommendations that we needed to change but not entirely needed at this time. Which I was really grateful for considering we have a lot of other stuff to pay for with this house build. We really appreciate Triton AIR, and they will forever have our business. Thank you for being a very honest and fair business with good prices.

Review №151

2024-05-09 02:05:22

Frankie was very helpful and knowledgeable, I’d refer him to any friend of mine that needs help with HVAC headaches!

Review №152

2023-10-03 15:09:55

Triton air installers were prompt, respectful, professional, and hard working. They installed 2 mini-split units in our home.They asked my opinion on placements and made it work even though it was a little difficult. They were neat as a pin and careful to cover the floors, wear booties in the house, and keep the areas clean. They went over all the instructions and helped me learn how to use the remote with all the options. I give them⭐️⭐️⭐️⭐️⭐️

Review №153

2023-11-28 20:02:26

Oscar and JT are very professional and so very nice. They did an excellent job putting in my furnace and explaining everything to me. They also left everything very clean when they were done. I definitely would recommend you to my friends and family. Thank you Oscar and JT for a great job.

Review №154

2024-04-25 18:18:54

Tim and Juan Carlos did an excellent job installing our new HVAC machines and new ducting - thank you.

Review №155

2023-11-17 21:05:42

Casey from Triton was so professional and competent and caring as he came out to diagnose and fix my AC/Heating unit. He was very meticulous and knowledgeable and gave me a lot of good advice as to how to take care of the unit. Thanks Casey and Triton Air!

Review №156

2023-08-01 01:31:19

Steve F, Richard, and Andres with Triton Air, arrived at my home last week on time and immediately started work to install new air and heating units. Very impressed with work ethic and knowledge of job to be done. Such a wonderful experience to have these hard-working men put so much time and effort in into the job I had for them. Extremely warm day, yet they were able to get the job done to my satisfaction by the end of that day. Extremely happy with both triton air and their work crew.

Review №157

2023-09-19 18:18:40

I have used Triton Air for all my heating and air conditioning repairs for many years. They just completed a minor repair on my very old air conditioning compressor. The technician was very thorough, knowledgeable and informative and clearly explained what the issue was and provided several options and the cost for each. I decided to go with just the minimal fix for now while I contemplate, whether or not to replace my nearly 30 year old system. I would highly recommend Triton Air to anyone who needs HVAC service or equipment replacement. They are very responsive. honest and the prices are fair.

Review №158

2023-06-01 00:10:04

Thank you to Triton Air. We had our old A/C replaced recently. Starting with my first phone call to them to the various personnel I spoke to, all were very polite and knowledgeable. Shout out also to our 2 installers Oscar and Josiah who arrived in a timely matter day of installation. They were very polite and seemed to work well with each other and cleaned up after. Since I interacted more with Oscar, I could tell he was very detail oriented in his work and was very helpful taking time to go over instructions with our new thermostat and App. Both were nice, hardworking young men and should be proud of their work.

Review №159

2024-06-28 23:48:34

Noah & Casey did a great job, doing an evaluation on the unit!

Review №160

2023-01-03 11:40:02

My wife and I were very impressed and pleased with Tim and Omar from Triton Air and the work they did replacing our heater. Very professional, polite, clean, and hard-working. They did a great job! After working all day to replace the unit, Tim explained everything to me. He even crawled into our attic to inspect the ducting (something that was not in the original estimate) and repaired a section that had been damaged. Thanks, Tim! Thanks also to Jack, the sales rep who originally came out to our house, for your honesty and forthrightness (and for answering my phone call even on Christmas Eve!). And the estimate was one of the lowest that we received. Great value! Working with Triton Air was a great experience for us. Thanks.

Review №161

2023-03-29 18:18:23

Pleasure doing business with Triton! Nice to know there are still companies that are fair, honest and customer oriented. Excellent in all respects, sales (john) techs, office support! I highly recommend this company to anyone. Replaced my entire system, special shout out to Jose, Leo, Jeremy and Dana who did the installation. My only gripe is that you sent them out on the worst possible day with heavy rain. I would have rather had them come out at a better time but the office staff made it sound like it was no big deal. I have had to work in bad conditions but if i could have avoided it, i would do so. Though the techs did not complain, but that bad weather scheduling should be avoided unless they volunteer. I think this would make for happier employees, or they should get some type of compensation for working in atrocious conditions. My wife and I really felt bad for the guys. Keeping employees happy makes for a good company, and Triton appears to be a great company. I would recommend you folks to anyone who is in need of HVAC work of any kind.

Review №162

2024-05-03 21:35:37

Edgar was thorough and explained things well to us. He answered all our questions patiently.

Review №163

2024-02-03 19:38:44

Edgar and Carlos arrived on time and were very professional and friendly. They were both diligent in wearing their shoe covers. This was a regularly scheduled maintenance for both heating and air. They methodically went through all checks from the electronics of the system to taking temperature readings to checking for adequate output from the vents. They also did a visual inspection of both units to check for any obvious wear on the wiring or the units, that could present any issues down the road. Both technicians were seemed to be very knowledgeable and to took the time to explain the process of this inspection and the need for any recommendations as needed. They suggested the need for an improved intake system to improver overall performance of the current unit. We will continue to use Triton air for future needs. Top notch customer service and reasonably priced for their services and repairs .

Review №164

2023-12-23 01:35:08

Triton team did a great job installing a new HVAC system. They were prompt, efficient, informative and friendly. Thank you and wishing all a Merry Christmas.

Review №165

2024-02-02 20:28:23

Scott, Aaron and Dana replaced the air ducts in our system. They were great to work with; on time, professional, knowledgable, and cleaned the area after installation. I would definitely have them work at my property in the future.

Review №166

2024-04-23 18:37:37

A/C maintenance check from Triton AirJosh T, thank you for your professional, and friendly customer service. Great at updating customers on arrival time. Great communication on service recommendations.

Review №167

2023-07-03 21:56:02

Triton installed our unit last year and it was a wonderful experience. This week we had a little fritz, but they sent someone out right away. Kirk was great! He was so responsive and made the small repair. Highly recommend Kirk and Triton.

Review №168

2023-11-25 19:59:55

Sanlerio did a great job cleaning our dryer vent/duct. He’s very personable, knowledgeable and knows what he’s doing. Even though the cost was a little pricey, we’re very happy with the outcome!Update…on 11/9/23 we also had Triton Air, install a new HVAC unit upstairs. We have no complaints, Oscar, Leo and JT, hustled all day and were great to work with. They came upon a slight challenge, figured out a solution, they had to return the next morning and were able to finish up. They were very careful and totally cleaned up after the install.We also enjoyed working with Joey, who promptly provided us a quote and explained all options, etc.Any time we had a question, Triton would get back to us, this includes the front office personnel, Esthefany and Erik, who have been very efficient and friendly!We will definitely refer Triton Air to our friends and family.Wishing everyone, all the best! Mike and Bonnie

Review №169

2024-03-25 21:25:40

Kevin was thorough, competent, on time, and overall, a great representative for Triton. I have used Triton for many years, and their thoroughness and dependability are hallmark characteristics. In addition, I really appreciated Kevins manner and had great rapport with him. I would seek Kevin to come back next time.

Review №170

2024-02-02 01:59:25

Fantastic experience with Triton and Frankie in particular. I give them an 11 on a ten point scale. Wonderful work.

Review №171

2023-07-25 01:14:28

Richie with Triton Air was awesome! Richie arrived on time, asked if I had any concerns and went straight to work. He explained everything in complete detail and I’m thrilled with his work and great customer service. Highly recommend Triton Air and Richie.

Review №172

2023-07-28 03:29:36

Alex came today to service our system. He was extremely thorough and made sure everything checked out perfectly. Alex was very personable, polite and courteous. He was very knowledgeable about the system and gave terrific explanations. He was meticulous with everything and especially in cleaning our A/C unit.Marcie on the phone was very nice and friendly. We were stuck in a traffic jam and worried if we could make it home on time to meet our service technician. She assured us not to worry, they would work around us. It ended up not being an issue thank goodness. But honestly, who does that these days? TRITON DOES!Again, we cannot recommend TRITON highly enough! Great people who are fair, friendly and treat us like family.

Review №173

2024-05-24 21:50:46

Thank you JC, Juan Carlos & Jose! You guys were quick, efficient & left my house spotless! I also appreciate your kindness!

Review №174

2024-05-25 03:39:07

2019The 3-man installation crew from Triton Air was awesome today. They kept me apprised of issues that arose and resolved them appropriately. As they finished, they even offered to change smoke detector batteries or anything else I would require a ladder while they had a ladder in the house!Thank you Christian, LuisUpdate: May 2024Ive had Triton Air do bi-annual maintenance since they installed our new HVAC system. Aaron G did service today and as part, he was professional, courteous and well educated.I highly recommend Triton Air.

Review №175

2023-09-19 14:26:52

Very positive experience from the beginning of selecting HVAC system to meet my needs to the installation. Leslie was very professional with the options she provided to me. Kyle & his crew were timely when they arrived at my home both times, professional in the work they conducted from removing old systems to installing the new system. Overall I was extremely pleased with the service provided and the exemplary customer service.

Review №176

2023-07-30 16:20:21

Extremely satisfied with the A/C and Heater maintenance service provided by Alex today. He was very polite, professional, knowledgeable, pleasant, accommodating and very thorough to work with. Alex took the time to walk me thru everything he performed for the maintenance service. Definitely an asset and a keeper for Triton Air.

Review №177

2023-05-06 15:19:09

On time. Professional. Superb service. Really appreciate Mike N and the Triton Team. Mike is not only a local business leader, but also a provider of opportunities to young men and women out of trade school. Excellent customer service and community service too. Polite and professional young men. One was new and conducting on the job training with Frankie. Love to keep my business local when able. Triton makes it an easy choice.

Review №178

2023-10-03 22:40:19

TritonAir installation techs, Jon T and Im sorry I missed your partners name, did an amazing job, they took their time to explain everything to us answering all our questions and concerns. Were very happy with our experience and the professionalism and care we received!! Sorry about the squaking birds but were all going to enjoy AC thank to you all!!

Review №179

2023-04-07 00:59:43

Triton Air was HIGHLY recommended by a friend and they still exceeded my expectations. From appointment setting to appointment, the team was amazing. I had them come out to provide a second opinion on my heater. Kevin was professional, and gave unbiased feedback. Its clear he cares about the customer and is very knowledgeable. You can be assured that they have your best interests at heart and highly recommend them!

Review №180

2024-05-28 18:10:58

Reign was so nice. He was professional and explained things. Really a good experience.Thank you.

Review №181

2024-06-18 20:10:16

Andrew and Erick identified the issue with my A/C quickly and offered different options to not only correct the problem, but to keep it from happening again. I am very satisfied!

Review №182

2024-01-05 19:37:31

Hide your wallet! Had these guys perform an inspection of my malfunctioning furnace, they go to the attic, spend 5-minutes and say circuit board bad, need to replace the unit, 3-ton Lennox. Technician states, “costs, regulations, etc. will likely be $20,000 to $25,000 to replace the single unit HVAC.” “Better hurry, prices going up 7% first of the year.” “We will give you financing for one year at 0%.” I had another HVAC company provide a quote for a 3-ton Lennox that complies with local sound ordinances, cost will be less than $10,000. Did I mention, “hide your wallet from Triton?”

Review №183

2023-06-13 00:09:44

We had heating and air conditioning systems installed. The Leo and his team were on time, professional, polite, knowledgeable and clean. They communicated well as to what they would be doing and what they needed access to. They were good problem solvers when something didn’t fit properly. Leo and his team worked hard and made sure everything worked properly before they left. They were very respectful of our home and cleaned everything up after they finished.

Review №184

2024-02-01 23:56:05

Really reliable, helpful and prompt! These are fine people who care and do great work, got on their maintenance plan, no worries!

Review №185

2024-05-03 19:23:09

As usual, they were quick to schedule an appointment, and tech they send Frankie diagnosed the issue with minutes.

Review №186

2023-12-30 23:39:26

Service Tech, Ritchie, showed up on time and performed requested maintenance on my AC and heating unit. Ritchie was professional and very pleasant. He thoroughly explained the findings and provided suggestions for improving system efficiency. It was a great experience to interact with him and I do plan on using them again in the future.

Review №187

2024-02-19 23:47:16

Annual checkup performed quickly and efficiently. Recommended AC coil cleaning due to dirt buildup and exterior surge protector.

Review №188

2024-06-13 01:47:52

Excellent - Andrew was great - very thorough. I trusted him! Lee Douglas

Review №189

2023-10-26 00:21:17

We did a complete replacement of our HVAC ductwork and the crew was so professional, clean and friendly. It was an all day job and they all worked so hard. Juan Carlos, Oscar and Cesar were all fantastic guys and we appreciated their care of our home. Happy customers!

Review №190

2023-09-01 07:14:07

I started having A/C issues during the hottest week of the year (shocker) and called Triton Air. They were incredibly responsive. My phone call was returned the next business day and they fit me in the same week. Louie identified the issue immediately (a poor install job and clogged pipe). He had me fixed in under an hour and gave me all the information I needed and more to keep my unit in working condition. Highly recommend calling them if you need help!

Review №191

2023-05-08 21:11:40

Longtime customers, including system replacement, and Triton has consistently delivered professional, expert and dependable service. Andrew and Frankie were our techs today for our regular maintenance appointment and they were fantastic, provided their usual quality care, then walked us through our new thermostat phone app. Highly recommended.

Review №192

2024-01-09 19:56:30

Awesome! Casey not only fixed everything but made the motor run more quietly and set reminders for me to change the filter. I will definitely use Triton again!

Review №193

2023-06-13 22:15:34

Figured it was a good time to get my A/C unit a check up/maintenance visit before the hot weather starts. Triton offered a special for $59 which was a super great deal!! Joey and his partner showed up on time (they even contacted me a few times to keep me posted as to their expected arrival time) and were very polite and professional. They cleaned the air vent, tested the A/C unit and even cleaned the outdoor unit. They also took photos for my records. Couldn’t be happier with Triton!! I highly recommend them and will definitely use them from here on out!!! Thanks Triton and Joey!!!

Review №194

2023-09-25 19:15:58

Service representative was on time and completed service on AC and heater. He was courteous and explained in detail the status of my units. He made suggestions of important repairs I may want to do in the future. I will call Triton Air again.

Review №195

2023-07-14 00:01:46

Louie is a gem! Not only was I able to schedule an appointment for the day after my air conditioner died, Louie arranged for a very quick install of a new unit. He is knowledgeable, professional, and very pleasant to work with. His recommendations are solid, and I always feel like he has my best interests at heart. I’ve recommended Triton to friends for their own air conditioning installations.

Review №196

2023-08-17 01:35:14

I was apprehensive on such a major purchase. But WOW what a pleasure to work with the team at Triton Air. From the initial stage to scheduling and installation it was fantastic. My team Scott, CesarT, Kyle & Juan Carlos were such hardworking Super Stars. I am thrilled with the results and outstanding product and services.

Review №197

2024-02-08 13:07:54

Joe Solis was very helpful and professional.He was very knowledgeable about my heater problem. Thank you.

Review №198

2023-07-14 01:12:27

Karyn on the phone was so polite and personable with scheduling. For our technician, Louie was a rockstar! He came out same day, was fast with a diagnosis and a repair. We love that he gave us a couple of options for the repair so we could decide the best course of action for our unit. Definitely recommend calling Triton for your AC needs! We are happy customers!!

Review №199

2024-02-24 02:21:35

Triton is a great firm to work with. I have been using them over 5-years & I’m assured knowing my HVAC system is in top working order. Edgar R was great, one week ago he did a thorough inspection and advised on some work I’m considering to the furnaces.Today he cleaned the two blower motor fans and their housings to reduce stress on blower motor’s and extend life of HVAC. Thx for a great job Edgar/Triton!James