Presentation on Map Reviews Nearby

Trilogy Diesel in Chico

5 (47) 3388 CA-32 ste c, Chico, CA 95973, United States

Categories

Diesel engine repair service

Location on the map

Chico, Butte County, California, US

Phone: +1 530-487-8631
Site: http://facebook.com/trilogyd...

Opening hours

Monday:Closed
Tuesday:9 AM–5 PM
Wednesday:9 AM–5 PM
Thursday:9 AM–5 PM
Friday:9 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 5

47 Reviews for Trilogy Diesel 2024:

Review №1

2024-02-03 17:21:51

Wonderful place to get your vehicle repaired. We took in our 06 GMC Diesel to have some work done. While there a small accident happened to the truck. The owner took care of all of the expenses to have some body work done. The total experience was fantastic. We even took our gas truck to be serviced there after all that. Will be bringing our trucks back for more when the time comes. Highly recommend! Great owner. Great customer service.

Review №2

2024-06-26 02:20:54

Sean has been my go to guy for a long time and continues to treat me and my family with the utmost respect as the first day we met. His work is second to none, dependable and trustworthy.Thank you Sean for keeping my family vehicles safe on the road!Bev

Review №3

2023-12-22 22:51:19

They recommended and installed a Mishimotocoolant filter in a Ford 6.0 diesel. When I changed the filter it was full of sand. Good job guys! Not you Ford, you suck. I can’t wait to see what the oil cooler looks like after all that junk in the cooling system.

Review №4

2023-08-04 21:34:03

Sean...... and his team have taken care of me from the moment I called them in the little bit of issues I’ve had with my F350. Definitely highly recommend these guys they know exactly what they’re doing and they take care of you. If I had a better picture of my truck, I would post it but these guys are amazing. Thank you for taking care of my truck.

Review №5

2022-12-09 14:45:56

Sean and his team are great. After taking my truck to a different place and having a terrible experience, I called Sean and immediately knew I was in good hands. No fluff they assessed the issues that needed to be addressed and communicated with me the route we needed to take. Telling me that some parts I wanted to be replaced didnt need to be instead of just doing it and taking my $$. The honesty and communication when working with a mechanic is just as important as the guys behind the wrenches. Roberts Automotive will be the only shop that touches my old girl!

Review №6

2023-12-18 07:15:31

Sean and his team are great they go above and beyond. Its really good to know when you have to take your vehicle to the shop its going to get done right the first time. Thank you guys.

Review №7

2023-06-05 04:09:46

Shawn is a great mechanic. We have trusted him with our truck for 2 years on long trips with a 26 fr RV. Very honest and knowledgeable very professional. 1/3 less than the competition in price. Highly recommend!

Review №8

2023-08-11 15:37:46

Shawn and his team are amazing! They are very helpful, skilled and professional. I plan to stay with them for all my F350 diesel needs. Highly recommended!

Review №9

2022-03-05 16:53:14

I first heard of Roberts Automotive when I was looking on the Bulletproof Diesel website and saw they were a preferred installer. After seeing all the positive reviews I decided to call and make an appointment for my 2006 F250 6.0. Sean was extremely knowledgeable and helpful in explaining the process and what my options were. Unfortunately, I needed more work than just bullet proofing, but Sean was upfront about costs and patiently walked me through everything they were doing.I cannot be happier with work performed by Roberts Automotive. All of the mechanics are extremely professional and courteous. My pickup runs great and gets better mileage than it ever has. Next time I need work done on my diesel I will definitely be going back to Roberts Automotive!

Review №10

2023-03-18 19:29:51

We have been bringing our cars to Sean for years and can not recommend him more! It’s hard to find a trust worthy mechanic that isn’t trying to upsell you on every little part, but it has never once felt like that. He truly cares for your safety and what will keep your car running the longest. And he’s quick! Best shop in town

Review №11

2024-06-03 22:55:31

Great customer service and timely with their work. I would recommend them to anyone needing diesel repairs.

Review №12

2022-12-30 20:36:58

The front end on my f150 was shaking violently so I called Sean and he told me to bring it on by. Right then and there they gave it diagnosis and found not only were my control arms shot and needing replacement but that I was running rich and burning more fuel than I needed. Couple days later after struggling with rusted parts they were able to get me back up moving. I depend on my truck for work and Sean and his guys were life savers in this instance. Super pleasurable to communicate with and understanding the issues and what needed to be resolved. I’ll definitely take my vehicles back to them in the future, if needed. Thanks you guys!!!

Review №13

2022-11-11 19:48:14

Recently brought in my 5.9 Cummins for service here. Sean and his team brought my truck back to life and their commitment to customer service was over the top. I would highly recommend this business for anything truck related. I will be taking my vehicle here as long as I live in Chico and nowhere else.

Review №14

2023-08-14 23:56:57

Thanks so much Sean for the hard work you put into my truck, we really appreciate you taking on the headache! Well ba back with more work for ya. Want it done right Trilogy Diesel is the place to go!!

Review №15

2022-05-06 15:10:47

Brought my 2015 F350 in for power loss amongst other issues. Sean and the crew did the best once over on the whole truck I have ever experienced. Gave me multiple options on what should be done now, and what will need to be done in the future. Excellent service, timely, and I will definitely be back.

Review №16

2022-04-13 16:26:31

Sean and his crew are the best at what they do...they truly are the experts at anything and everything diesel. I just had some preventative work done on my 6.7. I spent a little now to save myself a lot later! Dont go anywhere else in town...go see my guys at Roberts Automotive.

Review №17

2022-11-01 15:49:55

If you want to be treated right and honest, you need to be supporting this wonderful small businesses, that we are lucky to have right here in Chico. After months of dealing with the worst automotive care in chico (chuck pattersons) I went to Roberts! They had my truck fixed in 2 days, WASHED and the repair done at a fraction of what Chuck Pattersons quoted.I feel 100% at ease using Roberts Automotive. Now I will be back on the road taking my horses to go for a ride.

Review №18

2019-11-04 16:41:00

Dedicated, dependable & honest!In the paradise fire we lost our mechanic of 20+years. Starting over with Sean, he’s become our “Go to guy”! Sean has not once made me feel intimidated when I have no idea what he’s explaining to me about my truck! Sean is patient, fair & loyal to his customers.I’d recommend Roberts Automotive in a heartbeat!

Review №19

2022-04-28 17:07:16

Incredible service and affordable prices. Sean is so personable, communicative, and goes the extra mile to do a great job. He fixed a power steering leak on my 2004 Silverado 2500HD Duramax and he not only fixed the leak but cleaned all over where the leak had occurred. He even taped up and secured some loose wiring in my engine bay totally unrelated to the original job. Thanks so much Sean!

Review №20

2020-09-12 22:35:24

After reading favorable reviews for this business, I contacted them to diagnose by 2012 Ford F250 6.7L. They are indeed very busy which is always a good indication of a reputable business. The business personal and owner were very honest and communicated well about my vehicle. Because of the specific need for my vehicle it was recommended I seek someone specializing in computers for the 6.7L truck and I was given a referral and not charged for evaluating my vehicle. Many mechanics would have charged me for an evaluation and diagnosis but Sean was very kind and obviously runs a business based on ethics verses just making a dollar. Thank you to Roberts Automotive and I definitely recommend this business for your auto repair needs.

Review №21

2022-12-03 01:06:24

Excellent service! I highly recommend Robert’s Automotive! Knowledgeable and upfront with concerns on our Dodge 3500! In addition, they told us about recalls that were on the list and needed to be taken care of that we were not aware of!

Review №22

2022-11-29 03:06:03

These guys were awesome! They got me in on the spot today to fix a fuel pressure issue on my van. They took my concerns seriously and explained things well, which is always nice. Also the staff were very friendly, felt right at home, highly recommend!

Review №23

2022-02-16 01:21:40

Sean has been working on 3 of my trucks for years, hes the only one in Chico I have work on my 7.3 Ford. I really dont trust any other Diesel mechanics in Chico more than him. Hes thorough and honest, gets the job done right the first time.

Review №24

2022-01-15 01:04:41

Brought my Ford Super Duty in for the dreaded head gasket leak. They did a great job and despite my tendency to cut corners he held to higher standards to ensure I get a top notch repair job that will ensure perfect reliability out of the truck which it did. Can’t say enough about the quality and honesty of this shop. I would recommend it to anyone with a 6.0 Ford Super Duty.

Review №25

2022-08-13 15:39:48

This is by far the best automotive shop I have ever used, Robert and all of his employees are professional, knowledgeable, and more importantly provided me with the best customer service I have ever experienced. I cannot express this enough, they were fast on getting parts, fast on getting my vehicle repaired, and there knowledge on diesel engines is priceless. If you need a mechanic, or a diesel mechanic this is your one stop shop.

Review №26

2017-07-30 01:51:56

I have had Sean work on a number of my vehicles. Just had him lower my 2017 Escalade. I feel he is better than going to the Dealership. Very honest, high integrity and skill level. Not met a better mechanic in all of Chico thats for sure. Highly recommend him.

Review №27

2018-03-09 15:41:44

Bought a used 2003 diesel truck and wanted to have a few things done to it plus just get it up on a rack and have it checked out. Called Roberts Automotive from a Google search. Spoke to Sean, the owner on a Wednesday and made an appointment for the following Tuesday because it fit into my schedule. I pulled up Tuesday morning, Sean walked out of the garage before I was even all of the way out of my truck. He extended his hand and addressed me by my name without consulting anything. I found this impressive for some reason. Anyway, he listened to what I wanted, made some suggestions of his own and I left. I went back at the end of the day, he had the truck on the rack, waiting, so he could walk me through everything. He found a few issues and pointed them out and told me what he thought about them as far as their urgency. The guy is a genuine straight-shooter, theres no b.s. and he didnt try to sell me anything I didnt need. He prioritized the stuff he thought I should do and staged it out to work within my budget.Ive dealt with a lot of mechanics in my life and know a good one when I find him. Sean is the real deal. Oh, and if you need a Ford 6.0 bullet-proofed, hes your guy

Review №28

2022-10-19 01:10:00

Had the shop install new steering linkage, track bar, exhaust manifold, turbo, and injectors in my new to me but old truck (all of it aftermarket).The job ended up ballooning in hours more than expected but we came to an agreement that worked for both of us. I came up more than I would have liked, and the shop came down more than they would have liked to make it work on both ends. They were friendly the whole time even though I get the feeling both of us are a little disappointed in how it turned out (The truck turned out good, just the situation itself). While I am not necessarily happy with the outcome overall, I am satisfied that it was fair.I cant really fault the shop... sometimes things just dont go well and I think how a shop behaves when things go wrong is far more valuable to a consumer than when everything goes well. So they still get 5 stars from me for making the effort to be fair in a less than ideal situation.

Review №29

2023-12-02 02:23:22

Excellent shop! These folks are great, they actually answer the phone (I have dealt with several shops that don’t) the prices are fair and the work done is excellent. I highly recommend them!

Review №30

2017-07-16 04:27:22

Straight shooting shop. Direct with repair needs, pricing, and accountable. Sean backs up his work and is all about making sure your vehicle is Safe & Mechanically Sound, in that order, and that if there are other issues that arent in your budget at the time, he will do the repairs in the order of their priority to insure that your vehicle will serve you as long as possible. He is honest, straight forward, and runs a respectable and clean shop, will provide transportation locally when it is needed, and educates customers to prevent vehicle problems in the future. If you want it straight when you have a vehicle issue, you cant find a better place to do business with.

Review №31

2020-08-31 18:05:44

Sean is such a hard working and helpful guy! Definitely recommend coming here. He knows his stuff and tries to help in the best way he can! Very honest also, he has always given me the best advice and helped me out in so many ways. I’ve been going to him for a few years now and don’t have any complaints! Thanks for the amazing service!

Review №32

2020-05-19 02:07:13

I had an issue with the intake on my Duramax Diesel that affected smog. I took it in and saw Sean. He and his partner were eager to help me and they were super polite. They took time out of their day (and lunch) to help solve the problem I was having. This is the definition of good customer service. They could have said, “Sorry Buddy, can’t help ya.”, but they didn’t. They cared. Any and all of my future diesel needs will be taken here. Thanks guys.

Review №33

2021-01-05 20:32:24

We bought a truck in Roseville that needed A LOT of work. Sean has taken great care of us and reduced the sting every where possible. Nothing better than having a Doctor and a Mechanic that you can trust. Sean has been a gift.

Review №34

2023-02-21 22:25:13

These guys are the best! They treat you with respect they are honest and great at what they do. They even wiped down and cleaned the inside of my work truck. Can’t be happier with these guys.

Review №35

2021-03-31 19:03:27

Went to meet Sean and make an appointment for my GMC diesel, he told me it may be a simple solution and didnt charge . So glad I will have a local trustworthy person to take my vehicle to!

Review №36

2019-10-29 21:34:59

Amazing service! Very knowledgeable. Will work with you! Honest, hardworking guys only place I go anymore. Example; I went with a noise in my old pickup, not only did he identify and fix the problem within minutes he didnt even charge me for that short visit. They are out to help, not out to get a quick buck. HIGHLY RECOMMENDED.

Review №37

2024-03-08 03:54:26

Great diesel mechanics, highly recommended!

Review №38

2019-08-31 20:17:54

Great job fixing the air conditioner in our 1999 Ford Ranger. We recommend Roberts Automotive.

Review №39

2019-07-26 11:52:45

The guy who runs this place is super nice, extremely knowledgeable, and fair priced AND he works quickly. I recommend Roberts Automotive For Sure!!

Review №40

2022-07-21 00:42:51

Great communication and service! Quick turnaround! They explain everything really well too.

Review №41

2021-09-20 23:25:00

Great guy and awesome work wouldn’t have anyone else work on my diesel trucks!

Review №42

2019-05-13 03:26:50

Every truck he works on he takes care of it like it was his own great shop!

Review №43

2023-08-21 22:48:14

Great customer service and experience!

Review №44

2023-07-07 10:46:42

These guys know there stuff

Review №45

2020-09-20 16:20:09

Best experience.

Review №46

2020-11-25 19:51:42

Always does a good job.

Review №47

2019-07-07 14:43:11

The best mechanic in town