Presentation on Map Reviews Nearby

Trapped Escape Room in San Dimas

5 (199) 173 Village Ct #105, San Dimas, CA 91773, United States

Categories

Amusement center

Location on the map

San Dimas, Los Angeles County, California, US

Phone: +1 626-722-8281
Site: https://trappedescaperoomlos...

Opening hours

Monday:1:30–8 PM
Tuesday:1:30–8 PM
Wednesday:1:30–8 PM
Thursday:1:30–8 PM
Friday:12–11 PM
Saturday:10 AM–12 AM
Sunday:11 AM–10 PM

Edit info

Total reviews rating 5

199 Reviews for Trapped Escape Room 2024:

Review №1

2023-12-30 01:37:15

Grandmas Surprise was an awesome game! The front desk/game master Jack was fun and he did an excellent Job while solving the puzzle. Thank you and I cant wait until next year to visit California again.

Review №2

2024-05-05 05:25:28

The best experience at an escape room ever. What made it even better was how fun the first employee was with setting the mood when we started, I didn’t catch his name, and how excited the employee that saw us at the end, Liana was. It felt like she was really rooting for us to win! We will definitely be coming back!

Review №3

2024-03-31 14:00:40

This was one of the best escape rooms we have been to. The room was clean, everything worked as it should and there were clues given when we needed it. The customer service was great also, the workers were in character for each room. We did Grandmas Surprise and had such a blast. We will definitely come back to try their other rooms here.

Review №4

2024-05-05 00:39:58

Absolutely fun escape room for family and friends! The puzzles are challenging but not impossible, the immersion is on another level! My team completed the Pandoras Box room and it was such a fun time! Would definitely recommend!

Review №5

2024-03-13 18:37:31

Loved Grandmas surprise! Host was super fun and we all enjoyed playing together. It had fun puzzles too and we were happy about the bonus puzzles there as well. It made me miss my gma but in a good way! Well be back for the others

Review №6

2024-03-18 05:07:11

Went with friends, and it was an exceptionally experience,it was my first ever doing trapped rooms before and we choose the Pandora’s Box and it was amazing, Logan being our host was great, he explained everything in a clear detailed way, and great performance of character overall. Would definitely come back here.

Review №7

2024-05-10 01:26:15

The guy who helped us in the rooms (I think Jake?) is seriously so awesome. He has made both experiences at this location amazing and is the reason we came back again.

Review №8

2023-02-15 04:28:59

We’ve done two rooms at this location so far. Both times, each game master has been amazing and very immersive. Highly recommend checking out their rooms, whether you’re a beginner or experienced, this place has something for everyone!

Review №9

2023-12-24 20:32:45

We did the X-13 roomIt was a really great non linear escape room. Has complex puzzles, High immersion and required solid critical thinking for puzzle deductions. Production quality and story-line is well crafted with lots of side quests and open ended goals, nice to feel like everything is not just being railroaded, lots to explore. Excellent for those looking for a challenge.Jack, the game host really made this experience stand out and feel immersive and elevated compared to other escaperooms my group has done. Special thanks to him and the others working to make these escape rooms rise above.As someone who has done dozens of rooms in the area, I can easily recommend this one to others.

Review №10

2024-04-07 03:39:01

Annabelle was absolutely phenomenal! We did the Pandora’s box room and it was so fun. She was patient and made asking for help easy and fun! Book with Annabelle!!!

Review №11

2024-05-27 01:11:29

Such a fun time and the puzzles were challenging. Our group enjoyed the host Rose and she ran the game smoothly!!

Review №12

2024-04-05 17:36:19

So much fun! Definitely recommend very interactive. The clues were excellent they didn’t give away too much. We did the grandma room

Review №13

2022-11-28 01:12:53

Absolutely love this place. Every game master weve encountered has been awesome. Each room really takes you into another reality. We tried our first escape room here at trapped and now we cant get enough. Grandmas surprise and pandoras box are an absolute MUST

Review №14

2024-05-18 03:31:31

Great experience at Trapped! in San Dimas! Very immersive escape room with interactive props and a cool communication system! The host was great too!

Review №15

2024-02-11 09:14:45

Syd was our game master she was very helpful and made us get into the game right away. Happy she stayed open for us, love when she got into character. Thank you Syd!

Review №16

2024-03-03 07:19:53

SYD WAS ABSOLUTELY AMAZING. She literally made my night. One of the BEST escape rooms BECAUSE of her. I am still on a high of how much fun I had!!

Review №17

2022-07-13 05:34:47

This was my first time doing escape room and I had so much fun. Myles the game master started the game off in character and grandma surprise was so awesome me and my daughter truly enjoyed ourselves and will definitely come back. We would definitely recommend this place to friends and family.

Review №18

2023-06-21 20:06:40

I took some of my family here for my little brothers birthday yesterday and we had a blast! We did Pandoras box and it was very neat. The guy that was assigned to us, I believe his name was Jared(?), was great! Apparently it was his first day but nonetheless, he was a great addition to the whole experience. I will definitely come back and do another room in the future. Thank you!

Review №19

2023-11-12 22:07:39

Completed the Grandma Surprise Room with my two kids (10 & 8) with seconds to spare. It was amazing! Loved that it’s more than one room and the puzzles were all fun and not too hard, makes you think in a good way! Can’t wait to try another room!

Review №20

2024-01-16 03:46:21

The hostess was really nice and explained the rules very clear:) the experience was great I didn’t expect the special effects to be that good! Will definitely come back for other rooms loved everything about this place:)

Review №21

2023-01-07 16:15:45

Great experience! We did the Grandma’s themed escape. Enjoyable for all the kids (8-14yrs) and we were able to figure out the clues. Will try another one soon!

Review №22

2023-12-28 03:03:47

Completed Pandora’s Box with my family. Very immersive. The room engulfs you in the scenario. However, I will say there’s a book not suitable for younger individuals. Also, if you are unable to see in the dark, skip this room. All in all.. the room is dark and gets a bit “dark”.

Review №23

2023-06-06 07:19:29

All of the staff was very fun and lively from the moment we walked through the door. It was lots of fun and a great experience!! We will definitely go back soon to experience the other rooms.

Review №24

2023-10-15 04:24:12

We just got home from a fantastic experience at Trapped. We did the Z-13 room in a group of 4 (two adults and two teenagers). It turned out to be a little bit of a challenge, but doable with the help of our Puzzle Master Andrew. The staff is very friendly and we can’t wait to fill up our punch card and complete the other rooms.

Review №25

2024-03-30 23:23:01

Grandma’s Surprise was so fun! Our entire family of 10 (with 4 kiddos) were able to participate and enjoy.

Review №26

2023-11-14 01:03:12

Last week I played Pandoras Box at the San Dimas location of Trapped.As a player who has done hundreds of rooms I can confidently say this is one of the best, most unique, and most innovative games I have ever played. The game has atmospheric effects that I havent seen anywhere else and a really nice cadence of puzzles that meet the high criteria of both being fair but making you feel good/mentally taxed when solving them.Pandoras Box is an absolute must play for escapers of all experience levels and I am extremely grateful to Richard and his staff for making such an amazing experience possible.

Review №27

2023-07-17 16:29:30

We booked the X-13 + the Party Room for a group of 11 year olds. The booking was easy and straightforward with their event coordinator. They did suggest having 1-2 adults in the room with the kids to keep them on task and assist with clues which we happily did. Upon arriving Muse greeted us and wait for our entire group to arrive before starting the rules and game. Muse was an extraordinary character and really did a good job getting the group amped and ready to go. The room or should I say rooms were all very well designed. I wont say anymore but the kids and adults had a great time with some challenging puzzles and good clues. I would recommend X-13 to anyone looking for a medium difficulty escape room. The party room afterwards was clean with comfy chairs, plenty of seating, nice tablecloths, games and TV for streaming that was easy to use. Totally perfect for a birthday party! Thanks Trapped!

Review №28

2024-03-28 06:41:59

We played Pandoras box. It was really fun. Workers were very friendly and informative.

Review №29

2023-08-05 04:25:45

Muse, our guide, was excellent. She has provided useful but not too obvious hints so that we can continue to enjoy solving it ourselves. We played and completed the X-13 escape room. The clues and puzzles were very immersive and didnt feel forced within the theme, and our guide never broke character until the room was finished.

Review №30

2023-05-26 03:59:18

Absolutely had a blast! We did Pandora’s Box which was beautifully put together and quite linear, which is what we were looking for as a duo.Liana was our game master and she was an absolute gem; what an actress! She stayed in character the entire time, had us laughing our butts off, and made the experience even better than it was to begin with. We’ll definitely be back.

Review №31

2024-04-14 02:21:57

We had so much fun! What a great experience…Pandoras Box is a new favorite escape room.

Review №32

2023-08-07 01:58:29

We did grandmas surprise, and had a great time! Our game master was Lauren, and she was absolutely amazing. Super friendly and funny, really good at her job. Had a great time, would definitely come again.

Review №33

2023-02-28 02:25:18

Had so much fun! Our game master was awesome.The room was challenging but not impossible. I loved that there were bonus puzzles available to make the room more challenging based on the participants skill level.Immersive experience with great production value.

Review №34

2023-06-03 22:34:57

My daughter, 13, and her friends really enjoyed the grandma’s room. They kept saying wanted to come back again! In addition, the patty room is very nice and clean with many entertainments, movies and fun board games. Kids didn’t get bored after the escape room. Full of laughters here! Highly recommend!

Review №35

2023-03-25 06:16:36

I am an escape room enthusiast I must say that Trapped is one of the best experiences Ive ever had. The Game Masters here are incredibly helpful, passionate, and generally awesome - especially Syd! The Pandoras Box room is perfect for an intermediate challenge and the premise is so freaking cool. Went in with a team of 3 and managed to finish with 7 minutes to spare. Would recommend this place to anyone looking for a premium escape room experience who doesnt want to have to drive all the way to LA to get it.

Review №36

2023-01-15 23:59:17

Our family of 8 (4 adults, 4 teens) had a blast doing Grandma’s Surprise! We were a mix of experience levels, including 4 first timers, and everyone contributed and had a great time. We even got to complete the bonus puzzles! Many thanks to Syd, she was an excellent game master, she helped make the whole experience great for all of us!Our crew will most definitely be back again, we can’t wait to take on Operation X-13 next!

Review №37

2024-02-04 03:57:19

Lots of fun we had a group of 4 and having that many brains working together was key. Totally recommended

Review №38

2023-08-07 22:56:45

Our team of educators had a fantastic time at Trapped Escape Room! We gained a ton of insight in working together as a team. Jack gave his all as our host! A five star experience and accommodations. Thanks Jack as well as Roland for arranging our visit!

Review №39

2023-09-29 20:39:12

I am the general manager of another escape room and Trapped has by far some of the best rooms Ive been able to experience. Great puzzles, great looking rooms, great game masters. Looking forward to doing every room they have. 3 down!

Review №40

2023-06-01 01:54:06

Did Grandma’s Surprise at this location and our Gamemaster, Linnea, was fantastic. I had never done an escape room before and she made sure me and my group have a lot of fun. 10/10 will be coming back and recommending to everyone I know.

Review №41

2023-06-23 22:54:33

Jack was an awesome game master! Funny, intense and all the different character voices were amazing! He helped my group of older teens bust out of the room, but more importantly, he helped them have a fantastic time!

Review №42

2023-01-14 14:48:52

My friend and I were looking for an escape room that can be done with 2 people and Pandora’s box was perfect!! It was such a fun room with a lot of very cool effects. The staff members, Linnea and Taylor, were absolutely fantastic! A huge thank you to them! It truly was an immersive experience. I highly recommend it!

Review №43

2023-07-29 06:52:40

First time at Trapped!Syd was definitely a great host and we really enjoyed our time figuring out Pandora’s box! this being my 2nd time ever doing an escape room, story line was great, syd was amazing, the room was very creative. Will definitely be coming back to try more rooms.

Review №44

2023-08-10 02:18:37

I brought my daughter and her 2 friends all 9 years old. We did Grandma Surprise and the girls loved it! They can’t wait to try another room. Jack got them excited and they thought he was soooo nice! :)

Review №45

2023-07-14 04:56:55

This was our second time here. We previously completed Grandma’s room and tonight we did X-13 as a group. I love how immersive the experience is and how kind and helpful the staff are. Andrew was great. We will be back to try the other rooms!!

Review №46

2023-01-29 00:21:53

Our group of four was looking for a challenging escape room (we’ve done about 40 escape rooms together). This room - X13 - was full of fun/creative puzzles to solve and all 4 of us were kept busy. The best part is that we were done with the standard part of the escape room in 38 minutes, so they ADDED more puzzles into our experience so that we got the full hour! Gotta say, this was a fantastic room!

Review №47

2023-07-17 05:13:28

Hands down to the most amazing escape room! So creative and especially the best GAME MASTER! SHOUT OUT TO JACK! He made the experience more fun than ever!We played grandmas surprise and it was well decorated, she really did have surprise for you and ofc it was a good surprise! Ill for sure go try all the other rooms they have and also one more thing so greattt about this place is they have loyalty card that will give you free tshirt and free room which NO OTHER PLACES HAVE ITPS: We escaped with 10mins left

Review №48

2023-06-22 20:33:02

Jack is a fantastic host and really brings the game to life. He made our group feel comfortable asking for hints if needed and overall it was a great time. I will definitely be returning to try out the other rooms

Review №49

2022-12-10 04:08:42

We brought our volunteers to Trapped as a holiday outing. (Irwindale Chamber of Commerce) We had such a great time! The venue had a private room so ordered dinner and had it delivered for arrival right when the game was due to end. Great fun. We will be back to try another room. Excellent for team building.

Review №50

2022-08-13 05:30:45

My wife and I did Pandoras box together and were very impressed. Not crazy difficult, but quite enjoyable. Shout out to Logan for making our visit particularly fun. The room is just right for 2 people, but if the price seems a bit steep for an hours fun, I dont think another person or two would hurt the experience. An easy 5 stars in my book.

Review №51

2022-10-18 23:44:56

We had a great time. The room is well set up and the puzzles were really fun. My son is in a wheelchair and this room was completely accessible. There were a couple of things that required us to get a hint and we discussed them with Andrew afterwards. He acknowledged they had a few improvements in the works and that was good to hear. Would definitely recommend Trapped to anyone who likes escape rooms.

Review №52

2022-06-08 03:40:24

It was my friend’s first time and I’m a beginner myself but Jack made this experience absolutely enjoyable. The room was fun and challenging but it was great to know that we were well-guided. We even got to some bonus clues! We had a great time without feeling frustrated. I definitely commend Jack for his enthusiasm and great acting talent. It shows that he really loves his job! Next time we’ll try to be faster now that we’ve familiarize ourselves with these types of puzzles.

Review №53

2023-02-20 22:03:04

Trapped! got two thumbs up from the teenagers: one who has played escape rooms twice and one who played for the first time today. Booking was easy online and the customer service was fantastic. The girls appreciated the help throughout the game and beat Grandma’s Surprise with minutes to spare. A great family, teen or adult activity!

Review №54

2023-11-12 23:52:16

Had a amazing fun time with the kids will definitely be booking again they told us the grandma surprise one was the best one for beginners will be booking again soon the staff and everyone were so welcoming and we had a blast !!!! Thank you so much for your hospitality!!!!

Review №55

2022-12-27 02:37:09

This was seriously the best escape room ever! The puzzles were challenging but not impossible and the effects really added to the experience. Our game master, Grayden, was amazing. She was helpful and so much fun! Will definitely be back and would absolutely recommend!

Review №56

2023-11-25 00:30:36

This escape room was great! Really interactive and fun, great story, and the game master was awesome! We did the x-13 room and I highly recommend it!

Review №57

2022-01-03 21:56:14

Jack was a great host and made it a super fun activity! A few friends and I did the Operation X-13 room which had a lot of different kinds of clues and puzzles that kept us moving and engaged the whole time. We also got to dress up with comma systems and wear tactical vests which was a nice addition to the immersion! There were bonus puzzles too that filled the time so we got the full value of our booking! Looking forward to going back for another room soon.

Review №58

2022-06-04 20:32:32

What a fantastic experience! My wife and I have done 5 of the 6 available rooms between Upland and San Dimas. Well be doing the last room soon, as well. Weve had the pleasure of interacting with 4 employees so far, (2 of which being managers) and everyone has been so lively, enthusiastic and EXCELLENT at supplementing the immersion for each individual room. The rooms are also incredible. Some of them share similar puzzles, but every rooms story is completely unique and worth every penny you spend!! 11/10!!!

Review №59

2023-10-12 03:16:09

Annebelle was fun! We did Z-13 and it was fun!! She played all the roles with so much energy it shocked my whole group. Thanks for making it a fun time!!

Review №60

2023-04-01 02:30:02

We took our daughter and her friends for the first time and they had soooo much fun, they were scare at the beginning at Pandoras box room but at the end they loved it.Also the ladies from the place were amazing! We recommend this 100%.

Review №61

2022-08-01 06:19:15

Fantastic experience. Jack was our host and did a phenomenal job and was very welcoming and fun to have as our host. His voice acting was incredible and he did a great job of role playing as our guide for the room. Definitely had a great experience and will want to come back sometime!

Review №62

2023-06-10 05:02:37

The host was awesome and we had a great time, definitely would come back and highly recommend this place.

Review №63

2021-11-03 16:00:56

We couldnt have asked for a better host than Jack. Im an experienced player and I brought three of my friends who were brand new to escape rooms. The puzzles were challenging but impossible, and very creatively impressive. Jack did a great job to make sure we all had fun. We definitely got our moneys worth. My friends and I will be back soon to tackle the other rooms.

Review №64

2023-12-23 03:30:06

Such a fun escape room experience. All staff were kind and super helpful. Would definitely do another escape room here!

Review №65

2022-01-03 21:52:41

My friends and I just finished operation X-13 and it was a blast! The room was well decorated with fun references hidden throughout! There were a lot of parallel puzzles as well so everyone was pretty much always participating. Our game master/guide/lookout Jack was really fun! He played a couple different fun characters and had us laughing throughout our time in the room! 10/10 would recommend.

Review №66

2024-04-20 03:06:53

Fun experience, great staff! Brought a group of teens they had a blast

Review №67

2022-06-17 23:57:17

First time escape room players! We had a great time! Its not easy its not automatically set that you will get the clues or even to the next step but it is fun and it is entertaining for sure. The staff are great and super helpful in a non spoiler way! Id would go back and recommend Trapped!

Review №68

2022-08-14 23:24:13

This was our first time at this location. We loved it! We did the Pandora’s Box room. We liked how theatrical it was. Taylor made the experience even better. So fun!!! We will back to do the other two rooms.

Review №69

2021-08-20 07:09:29

Super fun!! I did Pandoras Box with one other friend, and it was quite a challenge - we didnt escape but we were able to complete all but one of the puzzles. The effects, ambience, and complexities within the room added to the experience. The guy who was working there, Jack, was extremely friendly from the start. He did a great job explaining the concept of the room, and stayed in character while we were solving puzzles. He made the escape room fun and interesting and was great at assisting us ((through the vent)) when we needed it. Go experienceTrapped! You wont regret it :)

Review №70

2021-02-21 05:34:33

I went here as a date with my boyfriend and we did Grandmas Surprise. It was honest the coolest room I had done in a while! The puzzles are a bit more high tech, so there isnt a lot of traditional lock-and-key puzzles, which makes it even more exciting! The bonus puzzles are also such a fun concept! Our GM Taylor was really nice and helpful when giving us hints. Will definitely come back to do the other rooms soon!

Review №71

2022-12-12 03:09:03

First experience with an escape room. We went with our daughters for my wifes birthday. We were all 1st timers and were very worried how we would do. Quinn was our guide & did a fantastic job of guiding us & giving us clues when necessary. It wasnt made too easy so we were still able to struggle, get stumped & discover on our own! It was a very rewarding and fun experience! I highly recommend this activity at Trapped! San Dimas!

Review №72

2023-02-25 20:45:41

Awesome experience. Although we didnt make it out, it was so much fun. Logan did a tremendous job and we will be back because of him. The room was awesome and set up amazing. Super fun experience!

Review №73

2021-08-06 17:21:53

We have done two out of the three rooms at this location and each time the experience is 5 stars! Great environments they create and thrilling puzzles. The staff is top notch. Alex, was the staff member who helped us with hints this time with Pandora’s Box and he was in character the whole time! It made the game that much more fun!! Stop reading reviews and just GO BOOK NOW.

Review №74

2021-09-27 21:45:58

We did the Pandora’s Box room and it was definitely one of the most fun rooms I have ever done. Each puzzle was so well crafted and worked so well with the story. The presentation and acting for this room in particular was amazing and I would definitely recommend this room to anyone who’s looking for an exciting and challenging room! Shoutout to Jordan for being an awesome Gamemaster and helping us in our game!

Review №75

2022-07-19 22:00:48

Grandmas surprise in San Dimas was surprisingly cool and awesome & I really loved it!I wasnt expecting the surprises that it actually came with. LOLThe employee Jack was really cool! Love the way he got into character! Played the part really well too! Youre fantastic at the voices I must say!Just absolutely loved this location the most. All the employees here are friendly and so helpful. I wish yall had more rooms so that we can continue coming to this specific location, because we already completed the rooms you have available. =)

Review №76

2022-04-13 02:59:27

It was a great experience! I played the Pandora’s Box. It was a great overall room, with some fun and exciting puzzles. The quality of the room was great as well. Our game master was Anthony, he really made it a fun and immersive experience! A room that would have been good on its own was made great by Anthony!

Review №77

2021-02-16 07:22:38

We went as a group of 3 adults with 4 kids (ages 12 to 5) and it was a lot of fun. We did Grandma’s Surprise and it was really creative. The staff there were so helpful, kind, and made us feel really comfortable and equipped to do our best in the room. We were able to complete the room. Special shout-out to Kaya our host who did a wonderful job! This place (Roland) was also so responsive and helpful in answering my questions to setup my reservation. I highly recommend this escape room. Thank you for the wonderful experience!

Review №78

2022-12-05 03:14:59

We did the X13 room. Lots of fun and excitement. You really have to do this as a group. We had a group of 4. It was great. Logan helped us. He was very nice and friendly. He didnt act like it was a job, but he really got into his role. Were going back to do another room in January.

Review №79

2023-03-06 17:17:43

We did Pandoras Box. It was our first time doing an escape room adventure. It was awesome! So fun. The game master was engaging. Were going to try another one.

Review №80

2019-01-29 05:13:32

We visited Trapped! Upland on 1/26 for a new and different activity for my sons birthday. We did Sector 13 as our first ever escape room and it was a blast! The room was well thought out and had great and challenging puzzles! Our whole group loved it! We loved it so much we returned the next day and ended up doing Puzzle Master and Down the Rabbit Hole!! We escaped all three!!! It was a great way to spend a birthday weekend! Also really impressed by all the staff! Everyone we talked to and interacted with was so friendly and nice! Thank you for a super fun experience! Were now hooked on Escape rooms and cant wait to do more!!!

Review №81

2023-01-08 04:42:32

Great experience! Very fun escape room. Teamwork is key....highly recommend.

Review №82

2021-06-06 17:01:53

Alex from trapped was awesome! We did the grandmas secret room and it was so much fun.Also I have been battling claustrophobia for year and this place was so entertaining i felt at ease the whole time; excited even!We ended up solving the room just in time and felt pretty great about it. Grandmas room was a great start, but we are definitely coming back for pandoras box!

Review №83

2023-02-04 05:58:34

It was lots of fun! We did Grandmas Surprise had really good puzzles. It definitely made you think outside the box! Andrew was an awesome host!

Review №84

2021-06-27 07:15:24

Amazing Experience! Did the Grandma Escape Room and the surprise was worth every penny. The host had technical difficulties right at the beginning but it was resolved in less than 2 minutes and she still gave us a 50% off on our next escape room. Would highly recommend coming here and at least 4 people to do it ideally. We finished with 9 minutes and 45 seconds to spare. However when you finish with 15 minutes left theres a bonus puzzle as well.

Review №85

2021-09-12 03:45:14

We did Pandora’s Box tonight and it was a blast!! We have done quite a few escape rooms and this one felt very unique in the puzzles and interaction with the host. Jack was our host and he was amazing!! Thanks for a great time!

Review №86

2022-04-24 14:35:27

My family and I went in as a group of four and had such a great time! Their attention to detail is really impressive. Not going to give away any hints or clues but wow there were so many to solve! Andrew did a great job making the room we chose feel like a reality. We will definitely be returning to try out all the other rooms.

Review №87

2022-08-09 04:33:26

Truly the best escape room I’ve ever done. Our lookout Jack Brown was extremely hilarious and his character was super fun to talk to on our comma headset. He had a ton of different personalities answering a phone call from inside the room and it was just really well done. Definitely 10/10 or would do again.

Review №88

2021-11-11 06:41:24

Jack was a GREAT game Master. He was enthusiastic, helpful and was full of surprises! We love Jack and will return on a night he is working. As for X-13 (the room), it is one of my favorites (I’ve done many). It was well put together and very exciting! Was a unique experience and I Can’t wait to go back! Next one will probably Pandora’s box or Grandmas Surprise.

Review №89

2022-03-19 14:59:09

My friends and I did the Pandoras Box room. Jack did an amazing job helping us along the way! He was also able to tell us some cool facts about the room after we were able to escape! He had answers to all of our questions. Jacks hospitality was very appreciated. Highly recommend this place to anyone wanting to try out escape rooms.

Review №90

2022-10-10 00:11:54

So much fun!Played Operation Z-13 with my family for my birthday and had a lot of fun, finished with 3 minutes left- also loved our game master Liana, she was so kind and really stuck to each character she played :) she was great!! Would love to come back again soon!

Review №91

2021-12-31 14:58:39

My son treated me to my first escape room experience as a Christmas present. We went to Trapped! Escape Room. We did Pandoras Box. Because of the linear nature of this room, it was perfect for 2 people. Great special effects. And in this experience, the game master plays a role in the experience. I dont want to give any spoilers, but I had a great time. We completed the room and 3 of the 4 bonus puzzles in our allotted time. Fun, fun, fun! Sorry, no photos. Cell phones are placed in a locker.

Review №92

2021-11-08 03:34:10

We did the Pandoras Box escaping room and it was so much fun! This was our third escape room with Trapped after Operation X-13 and Grandmas Surprise. All have been fun, but Pandoras Box was the most immersive and impressive room with special effects and a great storyline. Definitely one everyone should try.Logan was as awesome game master! He kept us on our toes and made the escape even more entertaining!

Review №93

2023-02-19 02:52:56

We had such a fun time doing Pandoras Box. Andrew was an AMAAAAZING game master, cannot recommend him enough! We came in early for our appointment and Andrew immediately got us started with the onboarding videos and signing paperwork which made the wait time fly by. Pandora’s box was such a fun & wild ride highly recommended taking it with Andrew as your game master!! We will be back soon!

Review №94

2021-10-02 05:17:35

Just did a room with a friend and it was an awesome experience. Great visual effects, fun puzzles, and very challenging. We managed to escape with a few minutes remaining. Definitely feel like we got our moneys worth for sure. A huge thank you to Joshel for being an amazing game master and playing her character perfectly. Hopefully she will be our game master when we come back next time, which will be very soon!

Review №95

2023-01-16 01:47:00

Went with our family of four, an 8 & 14 year olds and we all had a great time. Cid was our host and did a wonderful job the entire time. She even took time out to take some great photos after we completed our escape room.

Review №96

2022-04-13 02:58:32

I took my friend here for her birthday! We did Pandoras Boxx(Poor Pandora!). Our experience was awesome! Anthony was our game master and his great grand father was out host ;) the room was awesome and has some great touches! We had one small hiccup with the tech but they took very good care of us and it didn’t mess with our experience at all. Out game was awesome but can’t imagine anyone else hosting it better than Anthony!

Review №97

2024-06-29 04:01:09

Great help in getting us through the game from our game master Kendra

Review №98

2021-03-02 20:56:40

Taylor did a great job wrangling me and my group for our experience for Pandoras Box! Everything went incredibly smooth and we had such a fantastic experience. We really enjoyed our experience! 10/10 will revisit the rooms there just to do the extra puzzles!

Review №99

2023-04-23 05:13:51

Combines story, great puzzles, and some pretty sweet tech to create my favorite Escape Room experiences. The way the room evolves as you go and the characterization of the hint voice over is just awesome

Review №100

2022-02-06 18:44:55

We loved the escape room at Trapped San Dimas! It was so much fun and the staff were very friendly and made the experience even better. We were checked in by Michael, who was very nice and explained al of the rules. Our room leader was Olivia, who was really great. She was helpful throughout and was very enjoyable to work with.

Review №101

2023-03-12 01:40:32

Pandora box is amazing I had a 5year old and 11 year old and adults and everyone had a chance to interact had had fun !!!!

Review №102

2022-09-22 03:48:11

We went for the first time with our 14 year old and her friends. Andrew, our game master was awesome - patient, fun and kind, the place was immaculate, and the escape room we chose, X-13, was super fun for our group. We will definitely be back! Thank you!

Review №103

2020-08-02 03:11:27

Completed all of the rooms here! They were all great but our personal favorites were Grandmas Surprise and Pandoras Box! Grandmas Surprise was... Surprising for sure. Pandoras Box was an amazing and intense experience. Our game master was Taylor; she was super friendly and great at staying in character as usual (She hosted Down the Rabbit Hole for us at the Upland location)!

Review №104

2021-02-02 06:57:54

Ive done 3 escape rooms (Grandmas Surprise, Pandoras Box, and Operation X-13) at this location and wow were they great! Morgan, Taylor, and Hannah are excellent workers who really bring out the magic in the rooms, especially in X-13 (you really feel like youre a swat member!). Also, Grandmas Surprise might seem like it would be scary but its actually quite quirky and fun. Ive also done Lair of the Puzzle Master at Upland and very fun room too. All in all it would be a shame if you didnt visit these rooms, theyre great. We got a free shirt for doing a third room!

Review №105

2022-03-19 05:52:20

My group of six did the Pandora’s box with Jack as our game master. It was really fun! Jack was such an amazing game master and helped us every step of the way! And was extremely helpful when it came to booking another escape room! Will be back for more escape rooms!!

Review №106

2020-08-17 20:53:28

Our group of 5 had such a fun time here! Ive been to a few rooms but 3 of us had never done it before and were made to feel super welcome. I think the best part of the experience was Taylor! She did an excellent acting job and made the room memorable. Count yourself lucky if shes your game master.

Review №107

2022-10-08 04:54:56

Great experience! Game master was amazing, the room was really interactive (Grandma’s Surprise) and the puzzles were fun! Will definitely be returning for other rooms.

Review №108

2022-09-16 21:48:23

Took our team here for a company outing. We chose this place because it was located in San Dimas, not far from our studio in Covina. The place was easy to find and pretty cool when we first arrived. We were met by a charismatic fellow with some dry wit. His name was Logan... and he made our experience rad. It was such a fun experience for our team of 8 to problem solve while being silly and having a good time. The challenges werent too tough allowing us to finish early, but challenging enough to be fun and not make anyone feel unqualified to be there. We will definitely consider coming back to try another room. Big kudos to Logan... a definite asset to the Trapped experience.

Review №109

2023-01-02 02:14:05

We had a wonderful time doing Operation X-13 in a group of 3 adults, 2 teens, and 2 below 10. Logan was so helpful in making the reservation, running the room, and guiding us. It’s our 2nd time and we highly recommend.

Review №110

2022-03-04 06:11:27

We had such an amazing time!! We did grandmas room and it was all totally unexpected and totally fun! Anthony was so welcoming! His great energy and excitement made our experience so much better! Thank you Anthony!! We will be back for sure! We need our T-shirts! Highly recommend.

Review №111

2022-05-23 22:42:45

We tried Grandmas Surprise and we escaped with 10 minutes left. Definitely recommend for groups 5 to 6 cause of the spacing and how much there us to do. Alex did a great job explaining what we would expect without giving hints about the room itself. Answered and explained all the questions we had about the room when we finished. Thank you Alex. It was a lot of fun.

Review №112

2022-04-04 15:03:05

We had a group of 8 come into the Trapped San Dimas location. Right away we were greeted and put to work! The guys did a great job acting their part! We were laughing and had a ball! Although we started with the hardest escape room, I think we did pretty good! Cant wait to come back, they even gave us a coupon!

Review №113

2019-08-12 13:04:01

I love this escape room company! Ive been to several of their rooms at 2 locations and each one is planned out very well. The design is thoughtful and the game play is exciting, fun and rewarding. The rooms Ive played are all family friendly but difficult enough to stump a group of adults! I like that they are focused on giving the customers a good experience. I need them to design more rooms, Im almost through them all! 😁

Review №114

2022-12-30 02:08:28

We had so much fun escaping from Grandmas Surprise room. By far one of the best escape room places. We will be back to try another escape adventure!!! Also, Liana was the best Grandma ever🥰 San Dimas Location

Review №115

2021-12-27 06:34:07

THIS PLACE WAS AMAZING. We did the Pandora’s box and the experience was so good, it was my first ever escape room and it was just great, will definitely be coming back. The staff; specifically Logan was so accommodating and nice, and the acting and everything was so high quality 10/10

Review №116

2022-10-23 03:42:51

Best time ever! We did Operation-Z13@ San Dimas for my son’s 16th bday with 6 of his friends and they had a BLAST! Highly recommend doing this escape room. Staff is very friendly, informative and we will be returning again soon.

Review №117

2022-09-11 23:16:53

Great experience. My team did Operation X-13; we were able to finish with 7 minutes to spare. I think what made our experience great, were Jack and Logan. They’re great, and their characters were on point.

Review №118

2021-12-25 00:37:12

Just finished pandoras box. Was very well liked by the 4 of us. We are now at around 25 escape rooms across the states! This room had some unique features that we really enjoyed, the challenges were very linearly laid out and relatively clear as to what you needed to focus on, though that doesnt mean they were not a challenge to make through! We liked this so much, we instantly booked another room for this week!

Review №119

2022-10-09 19:15:06

Excellent Escape Rooms and wonderful staff members. Myles is multi-talented and stunning! Most importantly Myles was beyond entertaining and the most perfect game host! So much so we made a night out of escaping two separate themed escape rooms in the same visit! Completed our original purchase online for the first themed escape; instead of leaving we decided to add on the second themed escape. Our group of 4 appreciated the theatrics and fun! Thank You, Myles at Trapped! San Dimas! Well be back! :)

Review №120

2021-06-02 22:28:12

Went here with a group for my first experience. We did the Pandoras Box room and it was super fun. Alex was a great host and made sure we had a blast while we were there. Definitely worth it and Im looking forward to coming back soon.

Review №121

2022-02-20 03:16:38

Had a great time with four of my friends doing X-13. Very immersive and interactive right from the start. The employees, Taylor and Olivia were wonderful and made the experience extremely fun. Planning to go again sometime soon.

Review №122

2019-12-30 03:37:16

We had an Awesome time! This was our first escape room experience for 2 of the 3 of us. The Trapped Escape Room staff was great and made us feel comfortable! Operation X-13 was challenging but we completed our mission with 1 minute, 9 seconds left... Great teamwork!Thank you for an AmaZinG and Fun Experience! We will definitely be back again!

Review №123

2022-08-27 13:37:08

This was an amazing first experience. We did Pandoras Box. We made it out with 3 minutes to spare. I cant wait to try the next room. Our host/narrator was the greatest!!!

Review №124

2022-06-12 02:36:20

My husband and I had an absolute blast pretending to be secret agents! Andrew made the experience so fun and did the most incredible voices and character work that had us so entertained! Will definitely be coming back to do all the rooms!

Review №125

2023-04-15 23:58:32

Really fun experience! Went with my wife and 11 year old daughter. We did Grandmas secret. It was challenging and a great way to bond as a family.

Review №126

2021-11-01 02:39:38

Trapped! Escape Room was extremely fun! We had an awesome time figuring out Grandmas Suprise and our Game Master, Alex, was very helpful! We have been to other Escape Rooms before and agreed that this one flowed a lot better than ones weve done in the past. We would love to come back to try another room!

Review №127

2021-06-02 07:27:24

Was our second ecape room ever first at Trapped and not what i expected when walking in. Rooms are super immersive very theatrical! They really bring the story to life. Our guide for the night Alex was amazing! He was super helpful and love how he stayed in character. Alex answered any questions we had after and let us know about some cool facts in our room. We booked our next room same night cant wait!!

Review №128

2022-07-04 05:29:59

I did the pandoras box escape room with my family. The escape room was very well put together and creative. Anthony was our game master who was also amazing. I cant wait to do the next one. Thank you princess #2 we had a great time

Review №129

2022-06-26 05:21:24

Took my fiance to the San Dimas location for date night tonight and it was such a fun experience! Andrew, Anthony, and all of the other associates were so great and made the experience that much more fun and immersive! This was our first experience with an escape room but I would definitely recommend it to anyone looking for a fun night out

Review №130

2021-09-12 04:30:46

First time experiencing escape room.It was so much fun, we couldnt finish the puzzle on time. But still was so much fun. Megan was our guide, she was super helpful and nice. I would definitely go back for more fun and experiencing other rooms.

Review №131

2020-10-24 02:33:17

The experience here was great! It was my first time doing an escape room (we did the pandoras box) and I couldnt have been any more satisfied. The escape room was an over all challenge but not impossible. In other words it was a perfect balance ! I would also like to pay tribute to the employees here. They have an over all positive vibe and their theatrics were amazing! A specific employee Taylor was really kind and not shy to play her part as a character though out our escape room adventure ! They definitely make this a fun immersive experience and I would highly recommend any family/group of friends to try this out!

Review №132

2021-11-25 02:38:01

Did pandora’s box and grandma’s surprise and it was an amazing experience. Andrew was our host and he did a wonderful job with getting us into the story and making our time there fun. Will definitely be coming back again :)

Review №133

2022-02-12 04:57:55

We had Alex as our Game Master and he honestly was so cool! Not only are the employees really fun, but the rooms are so elaborate and creative! Ive been to a lot of escape rooms, but this is definitely one of my favorites!

Review №134

2021-11-01 05:49:35

We did X-13 and Alex was our game master and he was GREAT!! He was very theatrical and entertaining. This room overall was a little tough to figure out but very exciting! We love Alex 5ever and ever! Go wildcats! Ps pls help us win the costume contest!

Review №135

2021-04-22 21:20:02

Shout out to Alex (cousin Jimmy) for leading a fun experience. Two of us did the “Grandma’s Surprise” escape room and had a lot of fun. The puzzles were unique and surprising at times. We had a few minutes to spare after and Alex explained some of the things that we missed or got stuck on. I recommend for adult duos or small families.

Review №136

2021-12-27 06:16:27

Super cool escape room! felt super real, we experienced the MENAGERIE room, and we even had an FBI agent helping us! it was a little scary, but with 8 people we got the job done!!Tyler was awesome helped us accomplish the mission, we got to wear fbi jackets!!would go again, but maybe try a different one, the room was a good challenge and wasnt too difficult but enough to be fun

Review №137

2020-03-04 23:01:15

Fantastic escape room experience! They went all out with the props, special effects, and all the little details. We were a small group but had an absolute blast thanks to all the effort put in by the staff to make sure we got a full orientation and understood the rules of the game. They went above and beyond by actively monitoring our activity in the room and being proactive in providing the right amount of tips/clues along the way. It’s obvious that the creators thought out everything in the room and were meticulous in weaving together an interactive experience. We will definitely be back for round 2!

Review №138

2018-09-10 23:53:32

This escape room was one of my favorite ones my friends and I have done so far and we go all over Southern California.Room: Operation X-13 was an engaging room that really gave an immersive experience due to the creativity of the puzzles, and our game keeper Daphne who made the escape room so much better. Everything in the room was perfect in detail and there were puzzles we had to solve I have not seen elsewhere. Don’t want to spoil any of the puzzles but we did really love this room!Service: Our group could tell how passionate the team members here were about the rooms they had and it was unique to hear that all of the rooms they have are connected to each other like a story line! If we’re in the area again we’d definitely try the others.Parking: Parking was super easy to find and plenty of space available. As someone who’s been to escape rooms in LA this really is important since being late can really cut off from your experience and be a Debbie downer if it’s because of parking.Overall I’d highly recommend trying this room before doing the sequel to the room which is located in their Upland location.

Review №139

2023-03-26 22:04:10

Super fun and whimsical experience! Recommended for puzzle-solvers and thrill-seekers! Easy to follow with a good plot line (escaped from Pandora’s Box with 2 people).

Review №140

2021-09-26 07:59:34

We had the BEST time tonight at Trapped. This was our fourth escape room today and we were enthralled to end our night on the highest of notes. Jack was our gamemaster and was absolutely wonderful - he went above and beyond (and beyond and beyond…) to make our experience incredible and oh so memorable. From the moment we walked into the lobby I could tell we were in great hands. We played Grandma’s Surprise and got through the room pretty quickly, with enough time left for some of the bonus puzzles which soon took a turn for the hilarious. We can’t thank Jack enough for humoring our nonsense and for being such a rockstar GM for this room. We can’t wait to come back and do the Pandora room, and hope we’ll be lucky enough to have him as our GM again. Thanks for a hell of a Saturday night.Love,Your wayward souls.PS (one two twee)

Review №141

2021-05-01 22:52:33

X-13 was so much fun for our whole family of 4. The immersive experience was really exciting. We were drawn into the fun immediately. All members of our team were involved in the solving of puzzles by design. We had a blast!

Review №142

2021-09-27 21:43:43

We did the pandora’s box room and it was AWESOME. super immersive and interactive!! our gamemaster jordan was super sweet and friendly and made our experience that much better. one of the best gm’s we’ve ever had, hands down!! cant wait to come back and try the other rooms :)

Review №143

2021-05-09 04:13:29

Went here on a whim and had a great time with my family. Myles did an excellent job of setting and maintaining the atmosphere of the room we had chosen. Because of his excellent work, we decided to go ahead and do another room the same night. We havent done the 2nd yet, but later this evening well be back and were excited to see what Grandmas secret is!

Review №144

2022-09-15 12:51:44

Grandmas surprise was a very fun room. The game master Syd played with us perfectly. I Highly recommend Trapped. Their escape rooms are so immersive with excellent details and fun, challenging puzzles.

Review №145

2023-10-14 06:08:08

Had a great experience! Sid was great! We were first timers and she made our experience a lot of fun!

Review №146

2023-07-30 04:25:11

Always a pleasure visiting Trapped! We blew through the room so fast they had to activate all of their bonus puzzles and still nailed the room with plenty to spare.

Review №147

2021-11-28 06:14:05

Mike was an awesome GM. Our group had so much fun with Grandmas surprise. It was a little on the easier side, so great for beginners. We will definitely be back for the other rooms!

Review №148

2023-09-18 01:21:29

Pandora’s Box was super fun and Syd made it an extra fun experience. There are added sensory factors in this game which make it super cool, too.

Review №149

2020-08-18 16:29:24

Fantastic time. Our groupPandoras box escape room and it was so well thought out. The staff is absolutely killin it! Well received at the door, Taylor actually took the time to keep a friendly conversation going before and after the room, made sure to answer all our questions. A small detail that made a huge impact on our experience too was the fact that she was role playing as she communicated and dropped hints for us as we did the room. Can not stress how fun it was.

Review №150

2022-03-28 06:21:02

My family/friends, and I were first timers at Trapped! and completed the Operation: X-13 escape room. Our gamemaster, Alex, was amazing and super cool! He was in character(s) from start to end which made the experience immersive and 10 times better. We will be visiting again soon. :)

Review №151

2022-12-22 07:25:50

Completely immersive and the attention to detail was immaculate. Our game master Andrew was awesome and provided top notch service. Will definitely come back again for their other rooms!

Review №152

2021-04-10 19:13:17

Operation X-13: AWESOME room and the BEST GM Ive ever had. This was my second room by Trapped! (which has become my favorite escape room company in SoCal) and it topped the great experience I had already had at the Upland location. The rooms they create are very immersive, thoughtful, and the puzzles are unique and challenging (not all combination locks).Taylor, our GM, made the experience even better by participating in a compelling and immersive nature. They also dress you in props for this room and gave us all ear pieces so that we could all always hear her in our ear (instead of just one person having a walkie-talkie) which I really appreciated. Ive heard good things about the other GMs at this location, but I would request Taylor every time, she was so great!Ive also never been in a room with bonus puzzles and now I wish all escape rooms had them.Overall- 10/10 experience that I would highly recommend!

Review №153

2021-05-20 05:25:54

Amazing! So fun, so creative! We did Grandmas 100th birthday room; highly recommend it for a family-friendly room. Not scary at all. We had 10 people, 3 adults and 7 kids (7-14 years old) and we escaped with 11 minutes to spare.

Review №154

2018-10-04 04:08:29

This was our second escape room. I was very happy to find another non-horror room suitable for my kids. We did Operation: X-13 and it was nothing short of amazing, very complicated and well thought out puzzles. It is obvious that the creators of the TRAPPED rooms love what they do and go to great lengths to ensure that their visitors have a great experience ... We LOVED it. Now were hooked even more.

Review №155

2023-12-19 03:23:49

My friend and I had a great, fun time. Daniela was fantastic giving us hints.

Review №156

2021-07-01 15:41:03

Our Game Masters were helpful, friendly, creative, and totally professional. We had a two mixed groups -- 12 year old birthday party and another room for the parents. Both had great time! Thank you Trapped!

Review №157

2023-12-12 21:06:43

Syd and rose were great! Made our experience fun and enjoyable! Def recommend it!

Review №158

2021-02-15 00:49:49

I had a wonderful time at Trapped! San Dimas. My partner and I did the Pandoras Box escape room, and the puzzles were hard enough to keep us engaged but not so hard that our attempts to solve them were futile. The room itself is a work of art with intricate detail and weather simulations. Alex and Jordan welcomed us into the game, and Jordan was our guide throughout the game, and her performance and character were great. I was happy to have Jordan because we needed a few hints, which were helpful. I highly recommend this place for a date night or an escape from the monotony that lockdowns may have caused in life.

Review №159

2022-02-13 04:29:56

Awesome escape room! My partner and I were able to escape from Pandoras Box, and had a blast doing so! This is a VERY interactive room, really fun! Shout to Anthony for being a great GM! He was very fun to work with!

Review №160

2020-10-15 05:57:36

I am a big fan of escape rooms. This is my 7th one done and I loved it. The one we did was Pandoras Box. It was challenging enough to get my groups brains spinning but we were able to escape with some time to spare.Big shout-out to Taylor. She was a great hostess and stayed well in character throughout our game. You rock Taylor!!!

Review №161

2019-01-21 22:32:30

OMG, this escape room company is the best!! Our game master Rolland was great! Love their attention to detail and layout of the puzzles. Weve done all the Trapped escape rooms at the Upland and San Dimas locations. We just did the the Grandmas Secret room. Has to be one of my top favorite rooms.

Review №162

2021-02-21 01:13:33

Had a great time with the wife today. Experienced the Pandora’s Box room and it was really well done, linear and not split into doing many things at once. Jordan was a great GM and all the staff was great. A great place to “escape” during COVID, their policies and procedures are well done. Will definitely be back!

Review №163

2021-04-03 15:35:55

Best escape room and Game Master I’ve come across so far. We did operation X13 and out of ~10 I’ve done at different places up and down California, this one was the absolute BEST! Trapped! as a whole has compelling stories, immersive decorations and staff, a variety of different puzzle types (not just combo locks the whole way through), and creates an experience worth every penny. At the beginning we got some props that came in handy, we found useful items I’ve never come across before, locks and safes I’d never seen before, and it was awesome. If you’re looking for one of the best in the area, this is it in my opinion. There is another location in upland too that was very fun. But X13 at the San dimas location was awesome!Also of note, Taylor was the BEST Game Master any of us had encountered this far. She was friendly, relatable, and her storytelling/subtle hints were very compelling and immersive. She pushed the experience from a 9/10 to 10/10. Definitely recommend doing a room with her in charge and highly recommend that the company give her a raise.TL;DRAwesome experience, worth every cent.If you want a challenge do Operation X13.Taylor was a phenomenal Game Master.

Review №164

2021-12-14 22:34:30

The staff was lovely and VERY accommodating regarding last second changes to our party. Clues were just enough to nudge us forward. The production value of the room were top-notch and the design, from them to puzzles, all worked harmoniously. Cant wait for the next one!

Review №165

2022-06-04 17:05:09

“Grandma’s surprise” was a Girl Scout troop outing for 12/13yr old Cadettes. It was a great experience, girls loved it! San Dimas location staff is amazing.Girls are already voting on which room to do next.

Review №166

2022-10-25 04:35:14

My friends and I had a super fun time in the Pandora’s box escape room. Taylor, our guide, did an outstanding job. We will definitely come back again!

Review №167

2020-11-02 01:06:56

I did Pandoras Box here at San Dimas, and it was extremely immersive! There was a cool rain effect, a heater for certain puzzle, etc. We were able to pass the room with only 2 people and 15 minutes still on the clock. Our wonderful gamemaster Morgan, helped immerse us in this escape room with her storytelling and was really helpful after the game in explaining how some of the puzzles worked. She was overall a wonderful person!

Review №168

2022-10-16 15:37:09

Andrew was so friendly & animated & funny! The room was the perfect amount of fright & challenge for the whole family. My kids REALLY enjoyed themselves & so did me & my Husband!

Review №169

2023-12-22 02:09:44

Super fun, and we were really able to immerse ourselves in the story especially when we got spotted by security.

Review №170

2020-11-22 07:34:53

We greatly enjoyed our time at Trapped! Thank you to our experience host I apologize I forgot his name but he was hosting our group of teenagers for a birthday party and made the experience more enjoyable. We did X13 room and found it fun and challenging. We will be back thank you.

Review №171

2021-08-31 02:19:58

Alex the game master made this an incredible experience. I have done many escape rooms and this one was very enjoyable. The tasks in pandoras box were just the right amount of difficulty but Alex definitely brought the room to life with his acting before and during the room.

Review №172

2022-07-15 18:24:28

The fact that there are no refunds I understand, but to reschedule they want to charge an additional $65 on top of the amount of money I had already spent to book an appointment. Now that is ridiculous! I had an emergency so I couldn’t attend my booking appointment. So this is why I give them one star.Update: Hello Owner,You claim the reschedule fee is “offered as a convenience” so that “They (as in myself) don’t lose out on the money that was already paid”. That does not make sense to me. Why would I want to pay an additional $65 on top of the $165 I already spent?Like I said in my review, if you did not read properly, I understand about the no refunds, but as a person you should understand that life happens and an emergency took place on my way to your location hence the short notice. I will take this as a loss, but I will not be returning to your business and will be informing future customers with this review. If you do not want a bad review, do better to accommodate guests who’ve already paid. Have a nice day.On that note to anyone who reads this review just beware of all the fees and I hope nothing major happens on your way to your appointment.

Review №173

2022-09-21 05:58:37

This place was great! We did the X-13 room (group of 6) which was super fun! Some neat puzzles and our host Myles was awesome!!

Review №174

2022-09-18 08:34:03

Such a fun experience! My group did the Operation X:13 Room and the staff were so enthusiastic and into their characters cultivating such an exhilarating experience for the guests, i’m excited to come back for more experiences!

Review №175

2024-03-16 16:39:15

Very fun and engaging, puzzles are challenging just the right amount

Review №176

2021-02-21 16:28:45

Wow wow wow, every single time we’ve booked a room with Trapped I have been blown away! From the incredibly immersive rooms that challenge us even when we think we’ve seen it all, to the outstanding customer service and interaction with the front desk, puzzle masters, “actors” and everyone working at Trapped. This last time we had the true pleasure of working with Jordan and her trainee Kaya. They were kind, enthusiastic and generous in our experience. They never once made you feel silly for needing clues and made sure you ended the game feeling empowered and thrilled in the game you experienced whether you did or did not escape. I have never been disappointed after completing a room which is why we have now official completed all of the trapped rooms! We CANNOT wait for their new room to open very soon! Give Trapped a try - you will soon be addicted like we are! Thank you Trapped for always being the perfect night out! And thank you Jordan and Kaya for making our experience so magical and the best yet!!!

Review №177

2023-08-07 04:52:19

Absolutely great experience from start to finish. Very immersive! Logan was fantastic! Will definitely be coming back to take on the other experiences.

Review №178

2021-02-08 03:48:05

We had a great time here. We did Pandora’s box.. different directions than the other rooms but still fun! I wish I would have asked our hosts’ name.. he was great too.

Review №179

2022-08-14 15:24:58

InkSalonLA Team had an amazing fun time! Definitely going back to try the other rooms. We enjoyed there event room before and after the game. It made it so convenient Thank You

Review №180

2022-02-05 21:29:31

Loved this! The room was very cool (we did Pandoras Box) and had great puzzles. Andrew was AH-MAZING! He was fun and helpful. Definitely will be back

Review №181

2022-05-23 20:16:23

Overall a pretty good time. The group before us was late to their booking 🙄🙄 so it offset the subsequent bookings. Our host and gamemaster, Jack, put a lot of effort into making it interactive and immersive which definitely made the experience more positive.

Review №182

2022-04-09 22:52:36

Pandoras box victors!!! This was a great experience for the family!! We loved the special effects. Anthonys acting added to the immersive experience. We will definitely be returning to do more!!

Review №183

2022-12-08 16:24:59

A great experience, my whole family had such a great time. The people who work there are so kind and so excited to share the experience with you. We will be coming back and I highly encourage you to check them out - you wont be disappointed!

Review №184

2021-06-06 06:07:17

Came to try Grandmas Surprise after enjoying Down the Rabbit Hole in upland. Alex the game master had us laughing and even stayed to show us bonus puzzles. The room was very well done and family friendly for kids.

Review №185

2021-11-11 05:38:23

Legit. Really fun! Did Pandora’s box, some of the better props I’ve ever seen.Alex was STELLAR! Incredible game master, adapted to his college-aged audience. That’s awesome for an escape room master to do. Give this boy a raise. Seriously!

Review №186

2021-02-14 21:47:05

My friend and I did Covid safe escape room at Trapped. It was their newest room Pandoras Box and they werent kidding about heat, water, and strobe effects. Youre not going to get burned but these extra little touches definitely added to the experience. Jordan was great getting us signed in and Alex did a great job as our guide/assistant. Everyone wore masks and plenty of sanitizer to go around.

Review №187

2021-06-19 23:24:01

Did the Grandma escape room! It was sooo much fun. The room is set up so cool. Morgan was our host and she was so nice and helpful to us. Will definitely be coming back to try more rooms !

Review №188

2022-02-06 07:58:22

To be honest this one star is for the customer service of this location. I take full responsibility that I messed up on the booking time. I booked a 930pm instead of 11pm. Again, this is my fault.The one star is for the customer service when I show up at 11 and they have 2 other rooms that they can have us do at 11:45 pm but they wanted a $65 reschedule fee which is nowhere to be found in their website at all. The two other rooms were not booked and most likely wont be booked as we left around 11:20pm after trying to ask them why we just cant do those.Again it is entirely my fault that I booked the wrong time not but to be honest, I prepaid and would have loved to do any of the rooms. They could have done this for us to show in good faith and we would have encouraged so many more people to come here but after this, no thanks. There is no rescheduling fee of $65 that I could find on their website but that is what they were asking for. Even if we were going to take an empty slot at the very end of the day.Please dont make the same mistake I did and make sure you look at your time since they will not accommodate you at all. Again, this was very dumb on my part for not carefully looking at the time but they need to work on their customer service skills or clearly state their rescheduling policies on their website.

Review №189

2021-06-12 02:43:02

It was super bomb! Andrew was super cool and was very interactive with the experience. I went with two friends and we all had a great time. Definitely reccomend to everyone who likes puzzles!

Review №190

2021-05-28 15:15:27

Place is good. Had fun. We did 2 rooms in one night. We did Pandoras Box and Grandmas Surpirse. I would recommend Grandmas Surprise. Pandoras Box is okay but I felt the room did not live to the potential.

Review №191

2024-02-15 13:50:30

Friendly and courteous staff. The puzzles are definitely challenging.

Review №192

2022-06-05 00:46:20

My daughter celebrated her 12th birthday her with four of her friends and I played with them. It was a ton of fun and Jack was incredible as the game master. It was a fantastic experience.

Review №193

2021-07-13 19:39:58

The staff are friendly and knowledgeable. They definitely are trying to maje your experience an unforgettable and pleasant time. Pandora’s Box was a welcome change to most escape rooms. I will not spoil it for you, but worth it.

Review №194

2021-09-15 23:44:15

We had a GREAT time figuring out Grandmas Surprise! Jordan did a FANTASTIC job as our host. We will definitely be recommending this room to our friends!

Review №195

2022-11-27 05:48:53

First time at this location and Jack was an amazing game master. we had a blast doing pandoras box and will be back to do the other two room 10/10 would recommend

Review №196

2019-04-04 07:21:45

Me and some buddies came in and solved our booked puzzle with time to spare. We were so amped when we finished, we asked if we could do another and got a same-day discount on the second one. Great experience, we loved the rooms. They are very well designed and very fun to solve. 10/10

Review №197

2021-09-12 03:41:34

This was a great experience! My family and I have done a lot of escape rooms and Pandora’s Box was super fun and had unique puzzles. Shout out to Jack for being so awesome and helpful!

Review №198

2023-07-30 03:32:13

We had a great time!!!It was alot of fun. The staff made it all possible.Our coordinator was terrific.

Review №199

2023-01-16 21:25:43

Amazing! First time going to an escape room. Visited with my 10 and 14 year old and we had a great time. Staff was amazing and set the bar high for future escape rooms!