Top Fitness Store - Dublin in Dublin

Review №1

2020-07-17 19:16:57

My experience with Tristan at your Dublin, Ca store was beyond excellent! His demeanor and willingness to listen, and encourage, all while being aware of my needs were stellar. He worked with me to find the right gear, and made it all work within the budget I had. I spent over 2k this morning, and could not be happier with my experience all the way around. Thanks to Tristan, you have earned a return customer.

Review №2

2022-01-25 05:56:30

I totally agree with all the good reviews. Raquel and Brandon were great - very friendly and professional and Raquel spent a lot of time showing me all the different types of treadmills they have. Much better service than the big box sporting goods stores and the prices on the weight training equipment I went in for were very competitive even with the online retailers. I highly recommend.

Review №3

2022-09-16 16:57:28

Cannot say enough about the great service at this store. I arrived early, not knowing when they opened, and after noticing the hours was preparing to leave when a nice young man opened the door and asked if he could help me then invited me in anyway. I mean..who does that? Wow. This is an example of the type of manners I write about in my book, “Manners Will Take You Where Brains and Money Won’t: Wisdom From Momma and 35 Years at NASA” - yes, it really can be that simple as a commitment to supporting a customer vs being a stickler for a “rule.” I am now a loyal customer for life!!

Review №4

2020-03-18 21:53:47

I have been coming to this store since I got my treadmill in 2014. Not only is my treadmill still in fantastic working condition (I use it religiously 3 times a week), but the customer service I have recieved from the store over the years has been outstanding. Big thank you to Tristan!!! He is a top notch employee and is soo willing to go above and beyond to help customers with all their needs. All.of their equipment is solid....and well made. I have since purchased a squat rack, adjustable dumbbells and bench. Tristan spent 2 hours looking at reviews and overall helping me refine and finalize my needs. I highly recommend them for great product and even greater customer service....thanks T!

Review №5

2022-06-16 00:39:25

I went to buy an incline bench. Bryan Webb showed me all the benches and patiently answered all my questions. He even offered to assemble and drop off the bench to my house. I then asked him a lot of questions around other fitness equipment and Bryan talked me through the pros and cons of each type of equipment. I’m definitely going to be returning to this store to buy more equipment.

Review №6

2019-12-24 03:55:17

Store location and accessibility was very convenient for us. The selection of equipment was more than expected along with things I didnt know existed. We settled on one of the recrumbert bikes that fit our needs, both being 62 we needed something somewhat safe. The next day, Monday, I ordered the bike for pick up on the following Friday, I missed the cut off time for shipment for that week, Keith was able to contact the warehouse which it was shipping from and had it added to the delivery truck. Whee...just made it. Thank you Keith for all youre efforts. We picked up the bike on Friday and Keith and Tristen were there to help load the bike, they were both very professional, friendly and knowledgeable with the various equipment. Overall the equipment seems to be well made, shopping at Precor was a great experience.

Review №7

2021-10-27 01:30:50

I just purchased a PRECOR AMT 865 from the Dublin California Store. I must say that this unit is outstanding! The customer service was phenomenal…Tristan not only answered my long list of questions that I formulated before buying, he also informed me of things that I had no idea would be so fantastic for me!!!! I plan on buying more equipment and I definitely will go with PRECOR and Tristan😃

Review №8

2019-12-17 00:47:18

No sales pressure here, just a sincere interest in making sure I get exactly what I want and need from my equipment. In this case, I purchased a Water Rower and Keith was friendly, patient and knowledgeable when answering the 1000 questions I had about models, warranties, reviews and user experience. He even made sure to let me know about extending my warranty coverage (for free) by registering with the manufacturer. Overall, I had zero qualms about purchasing the rower on the spot.

Review №9

2019-07-31 03:54:21

The sales staff were extremely helpful the past two days helping me find the right payment setup and a great deal on my first big in-home exercise equipment purchase. I could have asked for a better experience between the staff at Dublin and Keith from Walnut Creek over online chat the day before.

Review №10

2021-09-08 20:20:57

I was looking for the PERFECT recumbent bike and fortunately I went to Precor Home Fitness in Dublin. They have a great range of equipment, a very attentive staff and Tristan to supervise, which he does exceedingly well.I soon chose the Spirit XBR25 Recumbent bike. It was delivered a couple of days later, by a good crew, who rapidly assembled it. And when I started to ride it, I realized that I could not have made a better choice than the XBR25 or Precor/ Tristan.