Presentation on Map Reviews Nearby

Tooles Garage in Valley Springs

4.8 (199) 3577 W Hwy 12 Suite C, Valley Springs, CA 95252, United States

Categories

Auto repair shop

Location on the map

Valley Springs, Calaveras County, California, US

Phone: +1 209-772-5020
Site: http://toolesgarage.com/

Opening hours

Monday:7:30 AM–5:30 PM
Tuesday:7:30 AM–5:30 PM
Wednesday:7:30 AM–5:30 PM
Thursday:7:30 AM–5:30 PM
Friday:7:30 AM–5:30 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.8

199 Reviews for Tooles Garage 2024:

Review №1

2024-06-13 04:49:17

Staff were very helpful, thorough, friendly and knowledgeable! I love that they document everything through pictures and provide a link to review their findings and recommendations! They don’t push unnecessary services like the dealerships do and give honest recommendations and estimates! The shuttle service home is a big plus as well! Thank you Michael, service adviser, Jose, mechanic, and Steve, shuttle driver! I will definitely be returning!

Review №2

2024-06-12 23:54:08

It was my first time going to a Autoshop and this will probably be the best experience I’ve had. They were very reasonable, understandable, we’re straight to the point, and give me options and others problems that were with my car that I could solve at a future time. They also were able to fix the Issue on my car very quickly, get the parts quickly. Just overall had an amazing experience with them. Would highly recommend them

Review №3

2024-06-29 17:07:25

Great shop- excellent techs, excellent service writers, free rides to and fro- very happy. These folks service my 2006 F150, my 1999 Miata and my 2019 Bolt.

Review №4

2024-05-30 21:54:30

I had many annual service items on my Workhorse W22 35’ motorhome, a Holiday Rambler recall that required all six wheels to be removed (all six brake calipers replaced) and both front wheel oil seals and bearings replaced. The work was done in acceptable time (some wait on parts), once they had the parts, the work went quickly. They laid down carpet protection plastic in all areas that they had to work, I’am very happy with the work. Michael Alvarez is the Service Advisor, he was so easy to work with and sent me emails to keep me abreast to what has been done and what had yet to be done, amazing service, I’am a Happy Camper!

Review №5

2024-04-12 14:13:57

Mike and everyone at Tooles were great! We brought our car in to get an overall inspection. Mike and his team took their time and communicated every step of the way with us. Anytime I need anything done with my vehicles, I’ll be taking it to Tooles!

Review №6

2024-06-12 16:01:12

Wonderful experience at Tooles shop! Warranty is phenomenal…Costs were less than anticipated and shuttle is a positiveMy car is reliable againThanks Tooles 👍🏼

Review №7

2024-05-11 23:51:29

They were great. They were upfront honest they took care of my vehicle and advised me on future maintenance scheduling.

Review №8

2024-03-01 01:41:12

I would give them 1/2 STAR!!If you are thinking of having work done I would not recommend this place. Over priced, & sneaky,They done work that was not discussed,Never contacted me onceKate is very good with words & sneakyFrancisco has a poor attitude

Review №9

2024-02-20 18:02:29

Service here is exceptional in all areas: courtesy, timely, professionalism, pricing, scheduling, delivery as promised. I found my new car maintenance home. Thank you Toole’s

Review №10

2024-01-13 18:55:15

Fast and friendly service. Kate in the Valley Springs shop was nice and helpful. From droping off to picking up, the proccess was easy. Great communication from all the staff there.I have been bringing all my vehicles to Tooles Garage in both their Valley Springs and Stockton locations and highly reccomend them!

Review №11

2024-04-03 20:58:15

What a great company I had problems with my transmission and they helped me out at a reasonable price. I know where Im going if I ever have an issue with my car again. Thanks again, guys.

Review №12

2023-11-28 15:06:09

This place is a joke their prices and how fast they get to your car depends on if you put a positive review or not. I only took my daughter’s car here because I needed a simple fuse pulled out and replaced yet they wanted to charge $197 diagnostic fee 🤣🤣🤣🤣🤣🤣. Don’t worry I won’t be back. I’ll tow my car to Jackson if I have to. Oh and if you bring your vehicle here make sure you check your own fluids not their feee inspection lol. I took my excursion here for a transmission issue and they fixed it, and then they did their little 32 point inspection which included checking fluids. When I got home my excursion did not have enough transmission fluid to register on the dipstick and no it wasn’t leaking. Funny thing is when I took in my excursion diagnostic fee I was told was $100 for the car which I knew what was wrong (and I was right) diagnostic fee was $197. Most mechanics are very nice here can’t say the same for the office staff 🤣

Review №13

2024-01-19 18:48:38

Had a tire rim crack and as usual went there for assistance, they unmounted the tire for me and allowed me to get another rim, bring it back days later and they remounted for me . I always rely on their excellent service and professional attitude .

Review №14

2023-12-14 22:04:39

Personable, friendly and professionalism at the highest. Would give 10 stars if we could. Honestly I felt like I went to see an old friend and was greeted with smiles.Michael went above and beyond to make our experience fantastic.Thank you ToolsNeal Tibbs

Review №15

2024-05-02 18:06:53

Toole, s garage. They are wonderful service.. very clean place.. very good people.. and they work with their heart... 🙏🙏🙏🙏

Review №16

2023-11-23 01:27:02

I called early Monday morning because my car was giving me monitoring system messages. The manual said pull over but Tooles said bring it right in. They fixed it ASAP. I feel confident when I take my car in to Tooles. Thats important at my age.

Review №17

2024-05-10 00:57:24

I came back for another oil change, again, exceptional service. Very friendly group. I will continue to go here for all auto needs. Nice to have a shop close that I trust.Excellent team here. They explain what if anything needs to be done. Provide pictures with full explanation and estimate.10/20/23. Excellent as always. Love these guys!Ditto 5/8/24

Review №18

2023-05-26 06:16:19

I found these people from the service manager (Kate) to Francisco (shop manager) who I considered very knowledgeable. Shucks, I even met the owner (Dave Toole)of this and two other shops, personally greeted me. Not that I am anybody of any importance, but he showed me something about his character and that is I am not just another customer. Their shop was very clean and all are friendly. The employees are like family. I appreciate the fixing of my A/C. I highly recommend Tooles due to their expertease and care to do the job right

Review №19

2023-08-24 00:23:03

This is by far the best AutoShop that I have ever been to have. Had many cars in with Tooles as well as all the other shops in my area. I always have a good experience here. And the one time that they did make a mistake, they owned up to it, brought the car back and fixed it. It was a very expensive repair, so this was a huge deal. I am even having lift installed here. I recommend them to everyone in my area

Review №20

2023-08-14 21:05:10

We are extremely happy with the service everyone from management to staff that was provided to us. They are super techy savvy and everything is cloud based/e-based which makes my life much more speedy! Great team at the Valley Springs location!

Review №21

2023-04-01 17:30:15

Excellent, quick, and honest service. They were able to look at my Jeep and diagnose what was wrong within a couple hours.When they ordered the axle assembly to repair it, they ended up not needing some of the parts they ordered. They deducted it from they price for that we had agreed on when they could have just kept the extra money.In a couple days, they it was ready to go. I will definitely use them again.

Review №22

2024-04-29 15:23:51

Extremely helpful and knowledgeable. Recommend anyone bringing their vehicle in for service.

Review №23

2023-02-25 01:54:30

They do great work for a fair price they worked on my 2022 Ford f350 did lift for me great job

Review №24

2023-07-28 21:23:41

We have an older vehicle so we know that it may be a pain in the rear to keep it running safely. Whatever work that we have done is a little more expensive than most but at least we are confident that the work done is very dependable. Dave and his crew are extremely honest and and professional.

Review №25

2023-03-23 16:28:45

They were very patient and spent time with each customer, treating each courteously and answering all questions. I listen to how employees treat ALL customers - not just me. They were great and I will definitely use Toole’s again!I am consistently pleasantly surprised by the service (customer and auto) that I receive at Toole’s. Although my visit this time was just for an oil change and spark plugs, Francisco spent some time explaining pros and cons of different service combinations based on my budget. We came up with a plan, and the car was done quickly. I also have to say a special THANK YOU to the poor soul that vacuumed my car - that was going above and beyond wonderful! I’ll be back!!!

Review №26

2023-06-06 17:10:26

My experience with the nice people at tooled garage, was very costly. And absolutely a waste of time and money..i gave them $150. To service my a/c was told it worked, but on the way home it still blew hot air. I took it back paid another $150. And was told it was the compressor, it can be repaired for $1500. $300 for nothing.Second time I paid $1600 for nothing as well. I dont think they did anything really. The charged me for things I didnt need. And wanted thousands to fix. I took to another mechanic that fixed everything for under $1000.Good luck folks, wouldnt advise this place to anyone. Their real nice folks though

Review №27

2023-09-17 00:17:30

Tooles is my go-to shop! They handle anything and everything! Prior to my being a customer, I saw how they treated my good friend. They went out of their way to take care of her and even went above and beyond what they had to do. I was very impressed with their commitment to making her happy. I am a loyal customer and will continue to be one. I always know that they will treat me with courtesy and honesty. Thank you for what you do!!

Review №28

2023-08-22 21:04:45

Was dealing with non-functioning air conditioner in 1998 Range Rover. We had to send control unit to be repaired in Florida. After that, everyone at Toole’s Garage, especially Beau, worked really hard to get my air conditioner up and running. I am very pleased with the end result. Would highly recommend Toole’s Garage.

Review №29

2023-10-22 00:27:44

The most Amazing shop. Everyone was so nice and explained everything I didnt understand. And made sure I know they want to monitor my new motor for safety. I will use and recommend FOREVER

Review №30

2023-09-28 00:39:12

I truly enjoy using Toole’s to have my Buick serviced. Staff is friendly and very efficient. I will definitely continue to use these guys in the future

Review №31

2023-01-15 18:12:47

I had a great experience using this business for the first time. Kate is friendly and knowledgeable and was quick in answering any questions I had. It’s impressive how they document everything including taking pictures and videos so the customer knows exactly what is going on. They do their best to accommodate the customer and I appreciate everything being explained well. I would use this business again in the future.

Review №32

2024-01-12 01:25:43

We have taken our vehicles to Tooles Garage for years. Excellent service!

Review №33

2022-02-26 02:40:28

I had a great experience with Tooles! My truck had a check engine light come on the dash, took it in for a diagnosis. They were able to find the problem by the end of the day. Although it took them some time to get the parts, they were very good with communication and swift with repairs. Their online system is great, they take photos of every step, and document everything for you to see from your phone. Francisco at the front desk was excellent at keeping me updated through the process, notifying me of any unexpected problems, how everything was going. They ask for permission before any work is done! You’ll know what’s happening to your vehicle, when, and how much the projected costs will be. I’d recommended them to anyone, they do an awesome job!

Review №34

2023-01-15 02:44:40

This was my first time using Tooles garage, and I was very impressed with their service. They were very professional, their facility was immaculate, and everyone I spoke to was very knowledgeable. They did a great job on performing the 115,000 mile service on my Prius.

Review №35

2023-03-24 03:14:41

Tooles is phenomenal! They have super, nice employees and they go the extra mile with their diagnostics and estimates. They are flexible, honest, and very reasonable. I cant say enough good things about everyone at Tooles.

Review №36

2023-08-31 23:43:09

Toole’s was fantastic to work with. Knowledgeable, willing to help, and kept me in the loop the entire way. Great customer service. Super happy with my experience with Toole’s Garage

Review №37

2022-12-18 01:39:01

I drove in in the morning without an appointment. I left my car there while Joey, an employee, shuttled me back home (7 1/2 miles away.) I received an estimated charge by text and approved it. They also texted me with a revised estimate shortly thereafter, which I also approved. Before they finished, they called me and said the job would be finished in 15 minutes and confirmed that Joey would pick me up shortly, which he did.My car was ready, and the bill was exactly the second estimate that they sent me. When I paid, I immediately received my receipt via text.Their shop was very clean and organized, and I will use their services again, and recommend them highly.

Review №38

2023-07-08 17:56:08

A disappointing result handled very professionally. One tire had a slow leak which was checked and found to be unrepairable. Car safety was discussed, and a quote was given for tire replacement. There was no charge for the inspection.

Review №39

2022-11-30 01:41:49

Customer service and support by the company was incredibly awesome! Everything they did as promised was executed on time and at a very fair price. Our company will continue to use Tooles Garage for all of our auto needs. In the meantime we hope everyone has a very happy holiday in the California Gold Country!!Thank you,David and team at Tooles Garage

Review №40

2022-05-28 00:11:57

Went in for oil change and general check up before heading home to Michigan. Good work and reasonable prices. Some items were noted that needed attention however I felt no pressure at all to authorize other repairs. Very happy with Tooles Garage. A Woman owned business. Yes!

Review №41

2023-04-28 18:56:48

They got me in when I was on a super short timeline, and provided excellent service. All services priced up front and no surprises. Best part is the crew, so nice and accommodating. 10/10 would use these guys again!

Review №42

2022-04-08 00:15:39

Friendly staff. They took time to talk about my car. Were knowledgeable about the product Acura. Also spent time talking with me about my other vehicles. The shop had a comfortable neighborhood shop feel.Repairs needed were explained the price was fair and most importantly the repairs were correct. Vehicle was done early and they picked me up as I didnt have my own rideNice job Tooles

Review №43

2021-05-28 04:22:15

Excellent service, communication, and value. Mitch was very accommodating and communicative. I am extremely happy with the 2 times Ive taken my car to them. I am also happy they offer rental cars and local shuttle service. Makes things MUCH easier on me. Facility is clean, and professional and I love that I get text updates that link me to online details of the diagnostic, recommended repairs, photos, explanations, ability to accept or reject repairs, and can pay online. They also have key boxes so you can pick up your vehicle after hours and drop off the rental as well. They changed my rear brakes/rotors. Mitch let me know I still had plenty of life left on my front brakes after another shop told me I needed them changed a whole YEAR prior. I respect Tooles honesty and thats a main reason why Ill keep using them. Awesome business and I will definitely recommend to everyone.

Review №44

2022-07-23 01:30:09

First class operation! Had my daughter’s Charger towed there after it broke down. The staff was amazing. They sent photos of the vehicle upon arrival and gave an easy to follow estimate with options on what work I needed and optional work. If your vehicle is needs work down I highly recommend Tooles!

Review №45

2023-03-17 20:14:42

This was my second visit to toole’s garage. The first time for my air conditioning. I was charged $150 and was told it works s! Great. The only problem was it didn’t work, it still blew out warm air on the way home. I made another appointment. I was charged another $150. And was told it would cost $1500. To be repaired, to which I replied, no thanks. Putting the past behind me I made another appointment for repairs and brakes. It’s a 20 year old car, not used a lot. A fuel pump was replaced ( probably didn’t need one) brakes would cost $1500 to be fixed the rest…thousands. I took the car to another mechanic who simply bled my brake lines. And “POOF” like magic I had brakes. He bled them for free, he didn’t want me driving without brakes. It took about 20 min. He also found a couple other problems but only around $1200 . In my estimation, only a fool with money to burn would go to toole’s garage. Absolutely despicable. But they’re very nice folks

Review №46

2021-04-17 02:50:49

I received Tooles Garage flyer in the mail. They offered a discount on repair work. I took my 1992 Ford Ranger pickup to get the emergency brake release fixed as well as the tailgate latch repaired. The garage was clean and stylish. I spoke with Monte the Manager who was very professional and no-nonsense. He provided an estimate for my approval via my cell phone. Love technology for this instant and easily located information. Steve provided me a ride to my home so I could wait in comfort for the technician to check out the needed repairs. It did not take long for Monte to find and order the tailgate part. The other part I needed was being researched. I dropped my vehicle off on Wednesday and picked it up on Friday, just as promised. The work was done on time with explanations that were easy to understand. The tailgate handle now works beautifully. So far the emergency brake part for my 30 year old pickup has not been located. Tooles was timely and reasonable in their pricing for labor and parts. I dealt with Monte, Steve and Mitch, all of whom were very professional and had great customer service. I highly recommend this garage.

Review №47

2023-08-01 23:58:40

Amazing front desk! Very unique system where they allow you to disapprove or approve certain maintenance with pictures and videos to update you on failing parts needing replacement. They make it easy!

Review №48

2022-10-13 15:48:11

We love Tooles Garage! I really love their scheduling and transparency with their quotes. No hidden fees or charges and they are always willing to explain what everything is. I have always had great care going there and will continue to go.

Review №49

2023-01-25 21:13:24

If you need a quality diagnostic this is the best shop in Stockton for that. Tooles offers pictures and details in real time of your vehicles diagnostic process. The mechanics are highly knowledgeable here snd their communication system makes it easy to communicate with them. I absolutely prefer this shop over going to the franchise dealerships service centers.

Review №50

2024-04-12 19:26:32

Clean shop very nice employees I will go back they go the extra mile

Review №51

2022-12-02 22:11:04

Just another big thank you to Tooles Garage for helping us out on a rainy day! We had shredded wipers in our old truck and got caught in the rain. Stopped by Tooles just on a whim to see if they had wipers for our truck. They did and put them on for us as well. The service we always get from their team of employees is beyond and above. Thank you again🙂

Review №52

2022-11-22 23:08:56

Very professional and courteous. Did a very detailed job replaced plugs and coils with genuine ford products. Glad I had tooels do the job and have nothing to worry. Thank you Francisco and team.Tim Taylor.

Review №53

2023-08-19 02:55:43

Another great service from Tooles Garage!Professional team, knowledgeable advisors, timely service repair, clean shop - just a wonderful experience all around! Highly recommended!

Review №54

2024-03-29 00:17:55

They were honest, accurate and did what they said they would do!

Review №55

2022-11-28 03:38:44

My experience with Tooles Garage was top notch. From estimate to finished work their team was professional, honest and got the job done quickly. I highly recommend Tooles Garage for anyone who is looking for quality work at a fair price. A big shoutout to Francisco and Katie who were awesome to work with!

Review №56

2021-01-23 19:07:56

Extremely professional, helpful personnel. The facility was very clean and organized. The facility manager called me a few times during the day to check-in with the progress of the vehicle and if anything needed to be approved. The car was done that day. They photographed all the parts they replaced for my records. The price for the work seemed reasonable. I have been driving the car for three weeks since the service and it runs like a top. I definitely will return. I drive a 2005 Nissan Exterra and they treated my baby well.

Review №57

2022-09-03 01:51:18

I have been a customer since Dave and Francisco 1st started the 2 man shop in San Carlos. Its amazing how with 3 locations. The Service is still like family.No matter what you need Tooles Garage has you covered.I drive from Oregon to get all my vehicles repair and necessities.

Review №58

2022-08-30 10:33:32

I have never made a bad review on a business before but, these guys I would watch out for. You can have missing parts stolen from your vehicle if your not paying close attention to them or you have latent knowledge on mechanics and they won’t be responsible or accountable for it.

Review №59

2024-01-20 22:57:42

My truck has been a real pain and they have stuck to it trying to get it straightened out thanks!

Review №60

2021-10-01 23:00:02

My experience with Tooles Garage was a pleasant experience. The garage itself is a very nice clean space to be in. I was even able to charge my laptop and use there internet service while waiting. They offer to give you a ride home and pick you back up when your vehicle is ready or you can wait comfortably in or out doors. The staff is not only professional but also very nice. I am sure to become a loyal customer.

Review №61

2022-03-09 02:38:25

I had Tooles garage install an aftermarket clutch in my powerstroke diesel. Very satisfied with the service. There was a couple problems with my truck they found. communicated very well with me and sent me pictures of the progress. Would definitely recommend.

Review №62

2020-09-20 04:13:10

The first thing that comes to mind is beyond the standard. There was great communication throughout the entire process and I was thoroughly informed along the way. I was updated via text message which included images of all the findings on my vehicle. Any questions I had were answered promptly. They found the issue I was having with my truck and performed repairs as needed. It’s driving like a dream again and I couldn’t be happier. I’ve been working in the automotive industry for nearly 5 years, networking with some of the top shops in the US and I have to tell you, Toole’s exceeded all of my expectations! The team at Toole’s is amazing and I highly recommend using them for all of your vehicle needs. You have a lifetime customer in me. Everyone I know will be getting a referral your way. Thank you again for keeping my family safe on the road.

Review №63

2021-03-18 02:53:21

We had a catalytic converter replaced there, it was fast and the car drive great.Very happy with the work done and they wher very professional from the start. They emailed me pictures and a video of the issues with the car and explanation of what was going on.We will definitely continue to go toTooles Garage

Review №64

2022-12-13 08:46:06

Great people! A great place to bring your car when it needs some work. Honest and understanding l was truly amazed at how well they were as a company and how efficient they were. Will return if necessary!!

Review №65

2022-10-05 01:36:44

Beau & the rest of the staff were extremely professional & courteous. They were able to get me in quickly. I was kept updated every step of the way & they provided me options. I cant thank them enough for making a very stressful situation easier to handle.

Review №66

2023-08-20 01:54:20

Hands down the best place for auto repair. Efficient and very thorough. Absolutely the best customer service. I tell everyone to bring their vehicle here

Review №67

2022-12-13 20:46:12

These people are awesome I took my F-150 for an oil change, spark plugs and some other issues came up they gave me updates and pictures on everything they were doing. The Ford dealership doesn’t even do that. I appreciate the good service and work Toole’s

Review №68

2021-05-01 02:56:15

Great service, great prices and great people. How can you go wrong? High marks to Mitch, Monte and to the mechanics that replaced my stock coil springs with a new 3” lift on my Dodge Ram 2500. Good job! I know where to go from now on for my service needs.

Review №69

2022-04-09 23:25:04

03/2022 still taking my car here! Can’t afford to buy a new car, so making sure my vehicle is in working condition is a priority. Francisco gave me updates every day about my car. I had to have my car towed in overnight and I was a little nervous, but the staff was friendly and understanding that it has to happen sometimes.08/2019 Super quick turnaround!! I’ve been driving my car a week now since getting it back. Super pleased with the inspection beforehand, the videos and pictures Monte sent me on my car, constant updates, and all over my iPhone!!! Super convenient for me to “approve” of the work done to my car beforehand!!! Thank you Tooles!!!!

Review №70

2022-02-03 02:11:13

I’ve only ever been in for a quick diagnosic, but while I was there the whole staff was beyond friendly. They couldn’t get me a quick answer so we rescheduled for me to come in later. Because life came running at me all at once I rescheduled with them twice and both times not being able to make it. I called a third time to reschedule, got on the books and suddenly the light on my car turned off a few days before my appointment. I called to cancel once again feeling like a real jerk, but I didn’t have anything for them to check at this point. Instead of being irritated they were happy for me and so gracious and friendly. Just based off the vibes of the people who work there I would recommend this business to anyone.

Review №71

2023-11-17 01:11:25

Good work, fair prices and outstanding customer service! I will most definitely be back with my powerstroke.

Review №72

2024-06-23 00:02:09

Great people doing Great work!! Thank you Tooles!!!

Review №73

2020-11-06 20:19:32

New to the area, I have an 92 van my Dad gave me before he passed away. 1/2 of the freeze plugs were going out, Tooles not only replaced them but upgraded to brass instead of the galvanized that were previously installed. Very happy with their work.I have found my new mechanic!!

Review №74

2022-11-16 23:27:00

Great people, got a tour of the facility.Thanks to Francisco and MitchUpdate: I just trusted the team with a complete engine swap of my GMC Yukon XL, I have complete confidence in these guysUpdate2: had new engine for 2 weeks and still very happy

Review №75

2022-08-11 19:57:44

Their Techs found the problem with My Wife’s Ford Expedition’s Service Advance Trac Light on the dash indicating a bad left front wheel speed sensor & found the hub bearing in bad shape, getting way too hot, loosing grease which made the sensor fail as well. They R&R the Hub with bearings & Sensor in the timeframe they had told us it would be ready for pickup & they delivered. Francisco had also advised us with other issues that needed to be addressed that we weren’t aware of & we really like the way they take the time to even look at the whole vehicle/Courtesy Inspection is Awesome & the Customer gets to decide what to do. I also want to thank Kate for her knowledge about Warranty Companies & how she tried make things work for us.

Review №76

2022-01-31 20:40:26

Tooles Garage is an EXCELLENT place for your automotive repairs. They do first class work and NEVER do anything without contacting you to get approval before they do something. They are and will be the place I take my vehicles for service as long as I drive. Give them a try, you wont regret it.

Review №77

2022-02-12 14:21:15

Probably the best auto repair experience Ive ever had. They keep you informed and dont just concentrate on your request for service, but look for other potential problems dont the road. You cant go wrong using Tooles

Review №78

2023-09-23 17:50:19

Wonderful customer service team! Works hard no matter what! Always aims to please! And good services performed all around. Thank you!

Review №79

2021-07-08 18:42:20

Fantastic. Arrived at appointment time and Tooles staff was ready. They found the problems, sent me pictures along the way, and fixed my issues . Very efficient and I was back on the road. Thank you Tooles for outstanding service.

Review №80

2022-06-29 17:12:09

I would highly recommend Tools garage for repair and engine work.They are straight forward and will work for you to get the job done in a very professional manner with good personal contact along the way. Highly qualified mechanics in a clean and friendly environment.

Review №81

2021-11-03 01:29:05

Tooles’ has taken car of our families vehicles, for 2 years now. We are really impressed with their service, customer care and how they truly care for their customers. They are a great addition to our community!

Review №82

2024-05-02 07:58:10

Great place. Super friendly and hella transparent.

Review №83

2021-06-29 00:56:30

Toole’s Garage is a professional, technologically advanced and considerate mechanic shop. They do excellent work and keep you posted through an online portal so you are fully informed. I could not be happier with the work done on my classic car.

Review №84

2023-10-20 17:02:47

Love my car doctors always friendly and alway show you with photos of the problems car has. Friendly and very professional I would never go anywhere else.

Review №85

2023-09-30 00:20:06

Great service, very knowledgeable employees. Will definitely return for any future repairs needed.

Review №86

2024-06-30 04:46:29

Great service!Thank you.

Review №87

2023-09-02 22:48:02

Very quick and friendly. Helped me through the whole process. Love them and will be coming back for any future needs!

Review №88

2020-08-11 01:50:51

Even though I spent more money than I wanted to, the people there were very helpful and went out of their way to check and read check my car issue before ultimately getting it fixed. I wanted to keep the business in my community and I am glad I did. Beau was very good at explaining things and I will return for more automotive services ! Thanks again Toole’s.

Review №89

2021-10-01 19:01:59

The professionals at Tooles Garage went out of their way to get me in when I desperately needed the service, and they had a cancellation. They explained honestly what they could and could not do. I feel that they appreciated me as a customer as much as I appreciated them.

Review №90

2024-03-07 17:56:17

I can’t say enough great things about this team, service is always above and beyond!

Review №91

2020-09-01 06:31:21

They worked on my boat. Four cylinder inboard/outboard. Converted my malfunctioning ignition system with an electronic ignition. Do not claim definitive knowledge of all boat issues, but were very straight forward and honest about their capabilities, which solved my problem. Nice to have a local shop that will look at boats.

Review №92

2022-10-19 17:09:16

Very professional from the moment you call for an appointment. The check in is very quick and you get a complete estimate for you approval sent to you via text as well as a final bill and payment online as well. A breath of fresh air as far as automobile repair shops are concerned.

Review №93

2021-07-11 22:03:42

Highly recommend Tooles Garage for any type of vehicle repairs! Staff are awesome and professional people, have a good eye for details, brought my project car back to life and they greatly helped me out. Thank you everyone at Tooles Garage!

Review №94

2021-03-20 17:44:40

This response comes after months of thinking about my experience with Tools. I brought my truck in for repair of my transmission was told they would check it out, was told it just overfilled with fluid and it fixed, not the case, came back they took it in and kept it for a week and was again told it was fixed after replacing parts, again not the case. After the third time it was explained the the computer said it was shifting correctly, clearly had the vehicle been test driven it would have shown it was not. I paid over $554.00 and still wound up with the same problem. Had to take it elsewhere to get it fixed. I am not saying that they didnt try but why charge me for a no fix? I think they need to slow down and not rush to judgement. I like the shop and I like the people but the truth is the truthMike Myrick

Review №95

2024-02-27 20:44:32

Best experience with this shop. Fast and great service. Very trustworthy. My main garage for all for our vehicles.

Review №96

2023-08-13 14:01:03

Had high hopes-sadly dashed. Took my Nissan in with a difficult problem. Was told theyd research it. Called back four days later for an update-still waiting for a return call weeks later.

Review №97

2022-09-21 14:38:16

Very thorough, clean. My one exception when they person that did the test drive he drove it like he stole it, I dont drive my truck like that and didnt appreciate it being driven like that. I will use Tooles again but wont let them test drive

Review №98

2022-12-16 22:39:45

Wonderful customer service. Always friendly & courteous. Workmanship is great. I feel they are people you can trust. As I am a widow that is very important to me. Thank you.

Review №99

2020-09-28 23:47:55

The shop did a great job. Got it done quickly and affordably. The only reason I didn’t give 5 stars is because I told them what was wrong with the vehicle yet I still had to pay for the diagnosis which was a little frustrating, especially when the diagnosis came back as what I told them.

Review №100

2022-01-19 18:02:18

I had a superb experience. Workers put all of their effort into making sure my car was repaired correctly and in a timely manner as I had a short window to get some serious repairs done.

Review №101

2021-04-21 20:10:03

Was told by a ford dealership service manager that my fuel pump was faulty. I had just spent $$$ there on a coolant issue. Took it to Tooles and after a diagnostic test confirmed that it was in fact faulty. (I WAS having starting issues) Monte gave me the estimate and I approved it .They had it done in a day and pointed out some sloppy oversights from the place that did the coolant issue. They (Monte and Beau) replaced my radiator cap at no costThe floorboard was vacuumed and now starts easily. Its covered by a 3 year, 36,000 mile nationwide warranty. This place will be doing all my future automotive services including oil changes. Would RECOMMEND them to anyone. Sure beats driving to Stockton.

Review №102

2021-04-29 23:00:16

Fast and amazing service. Very friendly have taken all three of my vehicles ( including my new one) to the valley springs location and will continue to do so. Only shop I allow to work on my cars if my husband can’t get to it. Thank you Mitch and monte!

Review №103

2022-04-30 01:26:44

Multiple time returning customer and can definitely say I’m always happy with their work and commutation. They’re extremely honest and if they’re able to save you money they will, not going to price gouge you to death.

Review №104

2021-02-24 12:53:20

Courteous, knowledgable, personable staff. The shop, office and grounds are impeccable. Conscientious of you your vehicle and your time.They even took pictures of the areas on my vehicle to show me where the problems were on my vehicle.I will be coming back.

Review №105

2023-02-27 21:29:31

Very friendly and thorough . Decent honest pricing. Ordered my parts and got an appointment right away.

Review №106

2024-01-06 21:53:33

The very best experience! Honest, kind and left us feeling safe!

Review №107

2023-06-30 23:22:03

Great service and communication, first time having my daughter’s car serviced by Toole’s Garage and very satisfied!

Review №108

2022-06-30 16:57:24

Over priced out of towner price gouging.$700 starter replacement on a 2008 Honda Odyssey. They waived half the diagnostics fee; however they were unwilling to go down in the overprice cost of parts and labor. Find the part myself was a quarter of the cost they were charging. Had to do this job myself despite being on vacation.

Review №109

2023-07-27 17:31:37

Great service and communications. Very pleased and plan on taking all of our vehicles to them.

Review №110

2021-10-15 15:14:45

Great communication and overall a good experience, had a misfire on cylinder 2 turned out it was just the coils, service was a little pricy in my opinion for labor, wouldve taken 45 minutes to do it myself and 300$ cheaper but at least I know nothing else is wrong with the car.

Review №111

2023-12-23 20:43:46

Very professional and did what they said they were going to do I will be using them in the future

Review №112

2020-10-08 15:36:18

Top shelf service! Super clean shop! Awesome people ! They helped my with servicing my transmission in a faster time than I expected! Defiantly getting all my trucks serviced there.

Review №113

2023-02-17 02:04:08

Toole’s Garage is the best around!!! Great customer service!!!!!! Will definitely be back!!! Thank you Katie and Francisco!!! The owners Dave and Audra thank you for bringing Tooles to valley springs!!!

Review №114

2020-11-11 19:22:42

They were extremely professional and diagnosed the problem. prices were accurate and love how they took pictures of other issues with vehicle for future reference. The best service honestly I think Ive had with a mechanics shop.

Review №115

2024-03-10 14:40:16

Very professional, great communication on the progress.

Review №116

2021-03-02 19:18:16

Mitch was very helpful not only with setting up oil change but with the diagnosis of other problems my car seems to have. Ended up purchasing tires from them and will in the near future purchase tires for my husbands truck. Very clean place and friendly staff

Review №117

2023-12-01 19:05:59

Very professional and helpful,informative with no pressure would recommend and would not hesitate to contact for further assistance

Review №118

2022-04-25 17:40:32

Very professional and reasonably priced. Replaced all u-joints on my truck and did a great job. Highly recommended.

Review №119

2022-03-18 01:29:01

Very friendly and professional staff. Impressive diagnostic service that includes pictures along with prices for future recommended mechanical services. Thank you Tooles Team

Review №120

2023-06-03 22:14:17

Very friendly and efficient staff. I will be using them for all of my repairs and maintenance on my three vehicles

Review №121

2024-06-22 22:27:43

Everything was perfect. Very fast service. People are great to work with.

Review №122

2024-01-05 19:32:54

Michael was so much help and found the best price!

Review №123

2023-06-13 23:45:41

I will always take my vehicles to Toole’s. They let you know what’s happening every step of the way. And they treat you like family

Review №124

2024-02-10 18:38:43

Continued proffessional service, in a friendly atmosfere.

Review №125

2022-09-11 23:17:57

Hoghly recommend! Service was great!Excellent customer service. Definitely will take our vehicles there.

Review №126

2021-11-30 05:54:00

I was told my car would be done today for two repairs. I came in early and got no call saying my car would be staying overnight super inconvenient considering the price is a high as any other shop would charge. The line was so busy I couldn’t even get ahold of anyone to check on my car. Extremely disappointed with this

Review №127

2021-04-02 18:29:54

Great people! Told me how id be able to be reimbursed by the previous owners of the car and the damage it had when he sold it to me. Didnt overcharge me, highly recommend 10/10

Review №128

2021-05-05 01:06:58

Very clean professional business and not out to get your money. Awesome customer service and auto service from the time you open the door to when you leave. Will definitely be a ongoing customer 😁

Review №129

2023-06-28 22:46:32

You guys killed it, got it done in A dayEven when the parts truck broke down. You all close at 530 Got the Call at 515 and it was done. Thanks for picking me up

Review №130

2020-09-22 20:25:04

These guys are awesome. They quickly diagnosed the issue with my car and gave me a detailed explanation of what was wrong, and why it went wrong. I definitely will be coming back for future repairs!

Review №131

2021-03-03 02:34:57

They are all great guys! And they are really on top of things! I personally believe this is the best shop around! They explain things to you a way that you understand! Definitely will be coming back!

Review №132

2021-06-01 19:34:23

I was trying to get my Camero smoged. They put my car on there scanner. They cleared all my codes and told me to drive it to see what codes would come back . They did this multiple times free of charge thanks guys. All my business will go through TOOLES GARAGE!

Review №133

2020-08-12 17:11:04

Excellent service! Polite & courteous, very knowledgeable & detailed on everything!! We will definitely be going back for all our vehicles. You should too.

Review №134

2023-02-09 01:07:11

The customer service is the best around and reasonably priced for repairs! Highly recommend and will definitely be coming back.

Review №135

2020-08-26 16:17:11

Great bunch of people they know their job and extreamly professional and very frindly enviroment, courtious, honest and trustworthy would highly recommend for any car service.

Review №136

2021-06-17 23:40:43

They did the work in 24 hours or less and were able to get parts cheaper than expected. They were better than the three other mechanics in Valley Springs.

Review №137

2020-11-06 21:02:00

They gave me a quote to troubleshoot my lights. When I went to pickup my car, the price was much less. I was very pleased with the service and the atmosphere of the shop.

Review №138

2021-12-15 15:51:54

Excellent experience overall. The Results form should be 1 page vs. 3 pgs. Wasteful of my paper since I keep a hard copy for my auto records.

Review №139

2022-09-26 03:42:28

These guys are great. They take care of my car and pickup. Great, professional shop.

Review №140

2020-07-25 15:07:37

Fair and honest was my impression. Took my RV in for AC repair they diagnosed the problem and found outdated parts so they are doing a search to find one that will work. Will be going back to complete the job once they have the part.

Review №141

2022-02-23 05:20:28

They were awesome!! Could not ask for better service Francisco is the best!! Very reasonable! Will definitely go to them again!

Review №142

2022-10-28 16:27:28

100 percent will be using tooles againVery professional on everything they didWith pictures before and afterGreat job Toole’s Garage 💪🏻

Review №143

2020-08-05 23:10:57

All the staff were very courteous and helpful. They made me feel confident about my choice to bring my car to Tooles Garage!

Review №144

2021-12-27 23:21:47

I highly recommend Tooles Garage for your auto repair. They are very professional and knowledgeable. We are so lucky they came to Valley Springs.

Review №145

2023-01-27 01:03:08

The staff were polite and accommodating and delivers their auto repairs on time as they have promised. I appreciate that.

Review №146

2022-07-23 12:42:43

I received excellent customer service and vehicle repair. I will definitely bring my vehicles here in the future.

Review №147

2021-06-29 16:26:18

Called for an estimate on timing belt and waterpump and he said bring it in and I will have my tech look at it I just wanted to get water pump and timing get replaced nothing else so he responded take it somewhere else very crooked

Review №148

2022-08-23 20:21:42

Always great customer service and very thorough on everything and honest!!Always highly recommend by me and my family.

Review №149

2024-05-08 00:27:46

Friendly and helpful. Informative

Review №150

2023-08-11 22:41:34

Professional, on time, kept me well informed of what needed to be done and my car was ready in a timely manner. will use their services again….

Review №151

2020-11-28 16:25:30

They are very experienced, and lets you know what they have found right away. I take all my vehicles to them. Thank you Tooles for coming to Valley Springs

Review №152

2022-03-02 22:31:31

I won’t take any of my vehicles anywhere besides Tooles! They have exceptional customer service and they KNOW what they are doing!

Review №153

2023-07-08 23:52:24

Always, always 5 stars. Will never go anywhere else. Highly recommend!

Review №154

2021-04-17 00:57:47

Amazing and timely service. Very professional and kept me updated on my vehicle. Highly recommend!

Review №155

2022-03-20 20:13:38

Had the thermostat and thermostat housing replace and the coolant replaced. What I dont understand is why I was charged for coolant twice at different amounts.

Review №156

2022-11-18 19:41:59

Toole’s employees were considerate and very knowledgeable. I definitely recommend them.

Review №157

2022-08-09 03:41:04

Manage and staff very helpful and curious. Ive also used their service before. Thank you. See you again.

Review №158

2023-03-03 23:03:24

Cheerful professional service. They went above and beyond helping me. I highly recommend this shop. Prompt and accurate

Review №159

2023-02-10 17:47:26

They always do above and beyond to do an amazing service. Thankful for their work!

Review №160

2023-02-26 22:02:37

Tooles garage is very professional in their customer service and their technical skill.

Review №161

2021-10-21 19:57:39

Does great work very happy with the outcome of my vehicle and the customer service highly recommend

Review №162

2022-05-04 02:29:30

Best shop hands down. Great communication and they always go above and beyond to ensure customer satisfaction

Review №163

2024-06-14 21:46:08

Very good Thanks for the ride back home and back made it very convenient good job

Review №164

2023-05-15 17:05:44

Very pleasant service, nice people glad they are here now I have a local place to take my vehicles

Review №165

2022-02-18 03:47:07

I highly recommend Toole’s Garage. They were fast, very friendly and explained everything that was needed and/or completed.

Review №166

2021-11-02 00:51:01

Always a great job very professional and honest guys!! thanks again for getting the company van in and out!

Review №167

2021-07-22 23:50:35

Clean and nice shop, friendly competent staff. Ill let you know if they can get the job done.

Review №168

2020-09-30 21:02:04

Great service on my 1979 VW! Professional shop with knowledgeable staff.

Review №169

2023-11-02 23:09:32

Ask for Dave he will take care of you and your vehicle

Review №170

2020-09-05 15:57:05

They communicate very well, and are very organized. Their system for submitting quotes is detailed and quite impressive.

Review №171

2023-11-04 00:08:06

Once again, great mechanical service and customer service.

Review №172

2020-12-17 02:14:53

Customer service was great. Welcoming and really nice. Very knowledgeable. Highly recommend.

Review №173

2021-04-03 03:07:59

Great customer service, definitely will be servicing all our vehicles there!

Review №174

2022-05-03 19:22:36

Great auto service and friendly customer service. Well explained and not pushy.

Review №175

2022-03-03 14:11:16

Tooles garage is honest and quick, and they do quality work.

Review №176

2023-08-20 00:17:51

They were friendly and prompt. And honest!!

Review №177

2021-06-13 01:48:07

My Dad used Tooles for an AC recharge. Everything went well and he would recommend them.

Review №178

2023-01-06 00:58:59

Clean business, Professional employees & courteous at all time. Time efficient Mechanics.

Review №179

2021-10-09 00:57:34

Francisco is an A++ Shop tech. Great communication. Very pleased.

Review №180

2021-09-27 16:01:26

I recommend Toole’s Garage to anyone that is looking for a honest professional shop with great customer service!

Review №181

2021-03-15 18:34:22

Courteous, efficient, professional reporting service, clean facility and in the work area. Reasonable price.

Review №182

2023-02-04 14:52:12

I was very pleased with their customer service and work.

Review №183

2020-10-17 02:29:05

Wonderful service and very timely. Will definitely use their services again.

Review №184

2020-08-29 00:17:06

Im not one to give 5 stars, but all aspects of this place exceeded my expectations.

Review №185

2022-08-04 21:38:12

Very thorough diagnosing the issue. Kept in touch with me during the repair

Review №186

2022-06-14 05:29:35

Very professional and they have a great interactive system.

Review №187

2022-01-13 15:55:23

Awesome service I recommend themVery professionalconstant communication with customers

Review №188

2023-02-10 16:13:27

Appreciate the honesty and conversation, Francisco and Kate are awesome...

Review №189

2022-03-08 19:51:18

Mechanic missed some bolts, but Francisco redid the job and made it right. Stand up guy who took responsibility and made things right

Review №190

2024-06-08 19:46:59

Fantastic service

Review №191

2022-03-31 19:29:21

Tooles the best place around for repairs, tires etc.From The Grandma

Review №192

2021-08-06 22:22:21

Fair, professional and competent. Will definitely use these folks again.

Review №193

2021-03-16 18:48:07

Changed oil and antifreeze. Price was right and service was exceptional.

Review №194

2020-10-08 02:41:19

Great service with great communication. A great mechanic shop.

Review №195

2021-09-17 03:11:49

Took it in for auto window issue. Appt set for next day, completion done as promised!

Review №196

2021-08-05 21:00:55

Thay are very good at what they do I will go back again

Review №197

2020-08-25 16:51:17

Finally, a professional automotive service in Valley Springs. Knowledgeable, honest service.

Review №198

2023-11-18 23:00:29

Very friendly and thorough.

Review №199

2023-11-30 17:29:27

Excellent people to work with.