Presentation on Map Reviews Nearby

Titan Merchant Services in Stockton

4.5 (46) 2389 W March Ln #200, Stockton, CA 95207, United States

Categories

Business to business service

Location on the map

Stockton, San Joaquin County, California, US

Phone: +1 888-303-0877
Site: http://titanmerchantservices...

Opening hours

Monday:Closed
Tuesday:6 AM–4:30 PM
Wednesday:6 AM–4:30 PM
Thursday:6 AM–4:30 PM
Friday:7 AM–4:30 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.5

46 Reviews for Titan Merchant Services 2024:

Review №1

2024-05-28 14:45:06

Titan Merchant Services is truly a champion for small businesses! Their customer support has been fantastic! They will answer all questions patiently and thoroughly.But the real win is their amazing offers for small businesses. They are helpful in eliminating almost 100% of processing fees and thats a huge benefit, especially when youre just starting out.Overall, I cant recommend Titan Merchant Services enough. Great customer service, fantastic offers, and a real understanding of the needs of small businesses. Thanks, Titan!

Review №2

2024-06-15 12:50:09

They was very patient with me and went through every part that was needed to sign up and i got approved the same day they are the best i totally recommend them and to ask for Stephanie she helped me through the whole process and was very supportive and patient for a first time business owner

Review №3

2020-03-31 21:22:51

Jessica Lara is assigned to our company and she is awesome. Shes really nice to talk to and I really like having one person assigned to my company that addresses any issues I may have. Although i have never had any issues just general questions I like having what I suppose would be described as personalized support agent assigned to me

Review №4

2019-07-01 14:16:35

Best company & Best service! My business has grown tremendously since using Titian Merchant Services. If you’re not using Titian your behind the wave.Felicia is my account rep and she goes above and beyond for her clients. The customer service is thorough and gets anything resolved the 1st time.If you are a start up or existing business...search no more you got the right one!!Carmen, OwnerLash House

Review №5

2019-09-30 15:46:44

Felicia Davis was very helpful and answered all my questions. We have been with Titan for 5 years and have been happy with their service and product. We are a small tax firm with 650+ clients and love the convenience of accepting credit cards. Just wish monthly cost was not so high in the off season. Thanks Felicia

Review №6

2018-09-05 17:45:33

This company has a really good program and they offer FREE equipment (who doesnt love free) . They have very competitive pricing (very important to me) and the one-on-one experience I received from my Account Rep (LaQuita) over the years has been excellent! I love the fact that Ive been able to keep the same Rep for 10 years now (she knows my business needs)I highly recommend Titan - I have yet to be disappointed

Review №7

2019-06-28 12:17:28

Ive used Titan for 5 years or more and have always enjoyed excellent customer service. Joseph Zamora has been responsive and easy to work with. In an age of automated and impersonal service, this company is a welcome exception.

Review №8

2018-09-06 16:27:07

I own an auto repair shop and most of our transactions are through the credit card terminal. Titan Merchant has provided me with the best rates compared to all the previous merchant services. They also have provided me with the best customer service especially if I had a problem with the terminal or any transaction. All the previous companies have tried to take advantage of us or completely just ignored us in the past. I havent had any problems with Titan Merchant. Thanks Titan Team.

Review №9

2019-10-16 14:33:27

I am a small business owner and a newcomer to the Titan Merchant Services. I have tried other services and found that most will not do business with anyone who deals with firearms. As a gunsmith this has posed a problem. Mr. Fabian Garcia, the call center director, has been my point of contact with Titan since I first started and has addressed all of my questions and problems. His service has always been prompt and positive but my biggest problem has been with the PCI compliance program. Mr. Garcias knowledge and assistance has guided me through this and finally resolved all of the issues. JOB WELL DONE! Thanks.

Review №10

2019-07-09 21:32:57

Have worked with Titan for several years now, in 3 retail locations and for our online merchant processing. Had very few issues, and when we did, their customer service was very quick, especially Caryssa. Low processing fees and fast over night payments.

Review №11

2019-08-06 17:52:23

If anyone deserve a perfect rating It is Joseph Zamora Jr. with Account Relations. He is very knowledgeable. This experience was the best customer service I have ever received in my many years of being in business. Thanks so much Joseph for your time and help. Regards Jean Ferguson

Review №12

2019-10-17 20:28:37

From the first call to receiving my terminal Fabian Garcia was a true professional. Any and all questions was immediately answered. What he could not answer he got a tech to conference and fix instantly.A true professional and and awesome credit to his company.

Review №13

2018-09-05 17:20:33

For the past 5 years Ive held my merchant account with Titan.My Rep is Mrs. Moscoso - she has always been honest with me about pricing and provides ALL fees involved upfront making my transition to switch over to their business a smooth and quick process. Ive been in business for 15 years and this has been the best merchant provider Ive worked with THUS FAR and Ive had MANY! Request Mrs. Moscoso as your Rep- she has been with the company for a long time and is very knowledgeable.

Review №14

2019-07-16 03:02:40

Without a doubt Titan Merchant Services provides the best customer service of any credit card merchant services. I have contacted them several times and each time they have exceeded my expectations. If you are looking for low fees this is the service to use.

Review №15

2016-10-12 21:54:54

Dont recommend.A salesman from this company LaQuita Moscoso Call me to offer merchant services for my company, Bocalux Limo.. she offer me better rates than Square that is the company I use. Make a long story short they charge me a lot more than what I sign in the contract and also fees that were not suppose to exist. At the beginning the refund some of it but they keep charging more and higher percentage for transactions. I cancel my services with them and two months after I am receiving collection calls for fees that are not even in my contract.stay away from companies like this.

Review №16

2016-08-12 00:25:07

They use a third party processing company called gateway services that will continue charging your bank account even after you close your account. If you want a good processing company that doesnt have a bunch of loop holes and actually allows your fund to be available, dont go with these guys. As a small business titan merchant service did nothing but cause us headache . It took three months to close an account ! Bad bad customer service as well.

Review №17

2017-12-16 06:07:50

I sign in with very low transaction fee and 0 monthly fee Agent talk very nice after few month is good in beginning and after that App dont let me to Sine in and I have Other Credit card processor to and I keep that one because some time acting funny app and customer dont want to wait so I use two company app and since August Anywhere commerce dont work properly so I dont use it and Titan merchant service charge deduct in my account Avery month $114.00 to $150.00 in 5 month almost $700. took my money from my account.SO dont trust them and think twice before you Sine in otherwise you get robed .

Review №18

2020-04-02 20:50:49

Lara is very nice, Helpful, knowledgeable and patient . Most definitely, she is an asset for the company.Personally, I do love this service thats right Im referring my friends.

Review №19

2019-09-20 11:05:11

Our firm has been with Titan for 7 yrs. Titans rates are compatible with other merchant services if not slightly lower. Titan has a great customer service department.

Review №20

2019-08-08 17:43:17

The team at Titan Merchant Services put their customers first, going beyond expectations to ensure the merchant has all the tools needed for smooth transactions. We at the Lester Gee Funeral Home are proud to be apart of the Titan family. Thank you, Titan Merchant Services Team!

Review №21

2019-07-31 21:09:37

Titan great merchant services good people they are customer service oriented. So i do highly recommend you give them a try. Fabian has been a great account manager and very helpful

Review №22

2020-08-03 17:24:21

The biggest pain to work with. 3/4 of our terminals crashed or came with a ped tampered message. No one had an answer to fix this. Deeply impacted our business causing us to lose thousands of dollars. DO NOT USE TITAN. Worked with Jessica Lara, Laquita Moscato, Charmel Sanchez, and Joseph Zamora

Review №23

2019-06-29 14:56:02

They are a great company. never had an issue my husband when through them for his lawn care business. i would refer them to anyone looking for a credit card processing company.

Review №24

2018-04-05 05:30:13

Don’t don’t don’t sign with this company I think they are the worse I ever dealt with. They take your money some how that’s what they did with me. I signed with them looking for the cheapest fees for my business end paying the most expensive heading fees. Just don’t do it free advice, because even if you decade to cancel they will charge you a fee that they never tell you a bout when you sign in. I wish there is less stars to give them. Bad bad bad company...

Review №25

2019-07-31 20:44:43

Fabian, Laquita and rest of the staff jumped in when I had an issue with my accounts and their customer service was stellar. I really appreciated all they did for me and my business. Thanks again for everything and your customer service was top notch!!!

Review №26

2019-02-22 01:21:03

I am glad that sales person (Caryssa) called me to offer their service for my Income Tax business . My business is seasonal so NO CONTRACT is great for me, also I am saving a lot with the cash discount program, where i do not have to pay any processing fees.

Review №27

2018-01-11 19:44:02

My company received 16 automated calls in one day to try out there services. I called and asked to be taken off their automated calling system and the person who took my call became belligerent and then threatened to take me to court. Stay as far as you can away from this company. I wasnt even doing business with them and they threatened me. This is a terrible customer service company and should not be in business.

Review №28

2019-08-09 16:15:07

Joseph has been such a huge help. We appreciate all the work he has done and time he has spent for days with us to get things straightened out with our account.

Review №29

2019-07-03 02:43:06

Great customer service, low price processing charges.Titan answered all my questions and provided everything I needed for my business.

Review №30

2017-08-23 18:02:08

They are offering a great service. They helped me to reduce my fees. They have a very good customer service. I recommend them for everyone.

Review №31

2019-02-11 16:07:19

These guys have a great service, we had a small misunderstanding, and Favian helped me clear things up with a very helpful attitude! Im very grateful for his help.

Review №32

2020-11-24 22:53:05

Excellent customer service. They were able to solve my issues every single time in a proper timing. Definitely recommended !

Review №33

2020-03-13 21:06:51

We were in competition with the other large processor and they easily came back to offer the same services at a better rate...

Review №34

2020-04-09 17:40:44

Jessica did a fantastic job listening to my business needs and being responsive!

Review №35

2020-03-16 19:26:04

Jessica was awesome. Gave me data I didnt have that helps tremendously.Tk u Jessica!

Review №36

2018-07-23 17:25:25

Cheaters cheaters cheaters, please dont get trap into this, they charge you unnecessary charges and lots of hidden fees and worst customer service, LaQuita Moscoso is a sweet poison, she will call you and try to sell you this ridiculous service giving u fake promise and then never take your call after she trap you

Review №37

2019-08-26 19:56:50

Joseph and Charmel were excellent! Great customer service and very fast!

Review №38

2019-07-31 11:14:07

Great follow up service . you always feel they are on top of the game .we highly recommend them

Review №39

2020-04-03 17:59:29

Thank you very much Jessica Lara for helping me this morning. I finally got an answer for something that I was trying to resolve since month ago.

Review №40

2019-07-02 19:49:56

Great job from Joe at Titan! Got me a great rate! Many thanks!

Review №41

2020-03-24 14:44:49

Jessica Lara was very helpful at addressing my needs.

Review №42

2020-03-19 22:01:40

Great service and friendly customer service at Titan Merchant Service.

Review №43

2019-06-27 19:10:04

Cheaper rates smooth setup...you can’t go wrong!

Review №44

2021-03-24 23:41:04

Jessica, was very professional and helpful.

Review №45

2020-03-13 19:44:13

Jessica handled my problem immediately and efficiently

Review №46

2020-11-24 00:09:38

I had trouble communicating with anyone in Spanish until I met Jessica and she helped me with all the things I needed.AtteMaria del Rosario Gomez