Presentation on Map Reviews Nearby

The Water Heater Warehouse in Fullerton

4.9 (199) 1114 E Truslow Ave, Fullerton, CA 92831, United States

Categories

Plumber
Hot water system supplier

Location on the map

Fullerton, Orange County, California, US

Phone: +1 714-244-8562
Site: http://thewaterheaterwarehou...

Opening hours

Monday:7 AM–6 PM
Tuesday:7 AM–6 PM
Wednesday:7 AM–6 PM
Thursday:7 AM–6 PM
Friday:7 AM–6 PM
Saturday:9 AM–1 PM
Sunday:Closed

Edit info

Total reviews rating 4.9

199 Reviews for The Water Heater Warehouse 2024:

Review №1

2024-06-18 17:37:49

Quick response. Emergency issue and they came out next morning. Replaced water heater tank. On time and quality of work was great. Very friendly and service was on point. Manuel (tech) was very understanding and answered all my questions. Price was very fair and reasonable. Definitely recommend and will utilize again in the future

Review №2

2024-05-25 18:59:42

My water heater from the 90s finally gave out and it was time for replacement. My property management hired Water Heater Warehouse and they sent Dre & Arturo to take care of the issue. I was impressed by the level of professionalism and respect they both demonstrated. Very happy with their work and I would recommend them to anyone looking to fix their water heater.

Review №3

2024-03-16 17:43:29

The crew from the Water Heater Warehouse removed my old gas water heater and replaced it with a new heat pump water heater. They made a nice clean installation to code. They worked quickly and efficiently and there was no disruption to my familys routine.

Review №4

2024-06-06 01:03:16

My water heater was going out. Called for a quote. Cheapest quote in town. Set up appointment . Scheduling was quick and fast. Installed in 40 minutes all new hoses, gas line and earthquake straps. Sergio and Charly worked professional and fast. They even hauled away my 19-year-old GE water heater.

Review №5

2024-05-17 20:12:21

Replaced 50gal water heater. Eddie came out to install, love his work. Nice and clean install. I will definitely recommend

Review №6

2024-04-27 13:44:48

The price is right just not the installation. Went with tankless water heater but tech informed me after hours of working on it that he wouldn’t be able to complete the job without a plumber. The install was on a Friday so getting a plumber wasn’t an option until Monday. That left me with no hot water the entire weekend. Plumber arrived to inform me that the installation wasn’t done correctly and identified the issue right away. Now I have hot water again and happy with the device just not happy with the install.

Review №7

2024-06-21 19:10:14

Manny (and Danny) did an amazing job. Chris (the owner) contacted me the night before and were able to get service out the next morning. Manny was amazing! He took pride in his work, fixed our pressure and overflow valves so that it was done correctly, and took the time to make sure i knew how everything operated.

Review №8

2024-03-05 17:48:07

Fanastic service. The team worked in unison, got the water heater changed in less than 1.5 hour. Price included both hot and cold valves, copper pressure relief pipe, new straps, drip pan. Will use WaterHeater Warehouse again for my other units. They use Bradford White, more reliable than other brands from box store.

Review №9

2024-05-14 19:50:31

Today Water Heater Warehouse installed a new Bradford 40 gallon WH in my home. Sergio and Charly turned up on time, removed the old WH, then gave me 20 minutes to clean the floor and install a new piece of baseboard. Then, under an hour later the new WH was installed and working. The price was much better than four other companies I contacted for the same WH. I’m very pleased with WHW and my new Bradford WH.

Review №10

2024-05-15 19:19:29

Sergio and Charly were fast and easy to work with especially with the more complex installation of my new water heater tank. Everything was installed quickly!

189 more comments

Review №11

2024-05-29 00:32:04

Truly a lifesaver. We just bought a new house and the original water heater flooded our garage and stopped working. We have a baby at home and my parents a were visiting so having hot water for baths and laundry, etc is incredibly important. We needed a new water heater ASAP. It was Memorial Day weekend and every place I called wasn’t going to be able to come out to replace our water heater until the following Tuesday. Water Heater Warehouse not only was able to come out the same day, but they by far had the best prices out of anyone we spoke to. The technicians were on time, worked fast, and were so nice. Thank you so much!

Review №12

2024-03-26 19:08:59

Competitive pricing, excellent workmanship and attention to detail. Water Heater Warehouse has been a pleasure to work with. We will use them again and we’ll recommend them to our friends.

Review №13

2024-06-21 21:50:06

I was looking forward to having a tankless water heater installed. The workers arrived within the window of time given and promptly got to work. It took about four hours.The water was tested before they left and it took a few seconds, but the heat seemed to be coming through. When I looked at the install I saw one copper pipe and its ‘output’ was positioned next to the house. I called the main number and I was informed that it was an overflow pipe for the rare occasion that there was too much water or a backup. I asked for them to come back and put an elbow on the pipe so the water would be diverted away from the house should it be needed.After they left I noticed that the water was taking a bit of time to get warm. I called back and had to reschedule for days later.I have not noticed a difference in the speed that the water gets hot since the tankless has been installed. I’m disappointed that I still have to wait about a minute or longer for hot water in the morning and midday, unless hot water was just used.They were supposed to come today but an earlier job caused them to miss their two hour arrival window and I could not wait for them. Their next available appointment is in FIVE days. Hopefully the issue can be resolved and I will update this review but this has been my experience so far.

Review №14

2023-08-26 05:39:19

Overall the experience was great, from service, responsiveness, politeness, and from the sales person (Michael), to the service rep (Lucy) and great set of technicians to interact with (Luis and Charo-I think?). The only weird thing I saw from the install was the water heater pan and the position of the drain orifice which is facing the back left corner of the heater closet and I can’t access it if I wanted to. Not sure if that can be remedied? Otherwise the install, heater and new fittings look nice and neat in the closet and is performing great.

Review №15

2024-01-11 01:08:49

Experiencing a late-night water heater breakdown was stressful, but Water Heater Warehouse swiftly replaced it the next day, restoring hot water. Their exceptional customer service and the professionalism of their dedicated employees (Eddie and Juan) stood out. Highly recommend Water Heater Warehouse for their prompt and courteous service. Quality at it’s finest.

Review №16

2023-12-20 01:39:44

Hi I very much like helping customers water heater ware house. Couple of time I talked with Maria . She always help to get my water heater order done. Today 12/18/23 I got my tankless water heater. The guy name Mario instal the water heater awesome . He is explain each and every situation and answer my all question with smiling face.Thank you so much water heater ware house and employed this guysThank youSanthi ElangoMoreno Valley.

Review №17

2024-01-05 19:55:17

Manny(& Danny) of the Waterheater Warehouse arrived on time and professionally replaced our aging Noritz waterheater with the new model. Price was very reasonable and Manny did excellent installation. Water feels noticeably hotter than before. Thank you.

Review №18

2024-04-25 05:11:33

Im satisfied with the installation of the new watet heater and the upgrade to meet the new code. The only negative I have is that the installation started an hour after the quoted time window but it was at a time later in the day so I knew that there was potential for a slip. A quick call to the main office resulted in an adjustment to the plan and they were able to get a technician to prepare for the installation so that when the main team came they could get started right away.

Review №19

2024-01-23 03:44:21

The team at the water heater warehouse were amazing! I called 3 plumbers and they came in at the best price and offered their service the quickest. The job was done very professionally and they made sure everything was functioning as expected before signing off. I would highly recommend.

Review №20

2024-05-03 07:21:00

Luis and Sergio did an excellent maintenance job and answered all my questions. They were polite, friendly and respectful. It was the same quality experience that I had when I purchased the water heater . Quality, price and service great. Would highly recommend.

Review №21

2021-11-30 03:44:40

Very impressed by this company. Installed my Bradford White Water Heater in less than one hour and did quality work. Excellent customer service & professionalism put Water Heater Warehouse at the top of my list for anything plumbing related. I highly recommend getting a quote at the very least. They werent the cheapest but for quality work, its worth every penny!

Review №22

2024-02-13 21:01:34

The Water Heater Warehouse provided outstanding service for my tankless water heater. Their response was prompt, professional and affordable. Their technician was professional knowledgeable and willing to answer any questions I had.They do a great job of maintaining communication with their customers and keeping them updated on the status of their work order. I would recommend company to anyone who needs has water heater issues.

Review №23

2024-06-19 15:39:21

They did perfect job for the 100 gallon natural gas heater installation. And their price was the best one among other professional installers.

Review №24

2024-01-16 05:40:22

Got a quote online and scheduled a next day appointment to replace my old water heater. The called me an hour before the appointment time to let me know they were on the way. Sergio and Charlie did a great job to install a new 50 gallon water heater. Both of them are professional and cleaned up the area when they finished the installation. Very happy with the whole process.

Review №25

2024-01-10 13:43:02

Chris and his team do outstanding work and provide excellent customer service and communication throughout the process. Eddie was my Tech, and I was so impressed with his professionalism and expertise in changing out my 20 year old water heater on short notice. All new lines were installed and insulation placed over the water lines. The quality of the installation was superb! I highly recommend Water Heater Warehouse!

Review №26

2024-06-27 19:40:31

They came out and did fix a hose that was leaking. But they didn’t turn the hot water back on nor the instant hot water. I had to manually turn the hot water back on and call my plumber to guide me how to turn the instant hot water.

Review №27

2024-01-19 00:29:07

Very easy to schedule. Luis and his partner came on time and were done swiftly and efficiently. They flushed the tankless eater heater, gave us some tips and also the cleaned up the area very well after their work.Highly recommend.

Review №28

2024-01-27 23:27:51

Two techs arrived at our house in Long Beach at the promised time. They were professional, diagnosed our water-heater issue, and got it working within 30 minutes! These guys are honest, professional and know what they are doing! Highly recommended!

Review №29

2024-02-14 20:10:18

This is my fourth interaction with Water Heater Warehouse. They always are professional and do a great job. They installed my tankless water heater and do their yearly service for me to keep it in tip-top shape. Today, Manny even added a little bit of pipe to the condensation line so that it better drained in to a planter area. I appreciate them and will continue to use them.

Review №30

2024-01-24 19:09:13

The team of Water Heater Warehouse is very professional.On my first call to the firm, I talked with Maria, who gave me details about the new water heater I wanted to buy and its installation. The price was fair, and we could make an appointment for the next business day.The team came, and they installed the new heater in about 1 hour and 30 minutes.Last night, we had hot water again, thank God, and thank the team of Water Heater Warehouse!

Review №31

2024-05-03 21:06:27

Eddie and Manny are the best. Next time I ask for my tankless water heater service or any plumbing service. I will ask for them.I am very happy with the staff and everything the company does.

Review №32

2024-02-10 00:58:43

The installation team was professional, efficient, and friendly and did a fantastic job! They arrived on time, actually earlier, and completed the task within 1.5 hours. Maria was also accommodating. Kudos to The Water Heater Wareshouse team and yes, I will used them again. Sincerely

Review №33

2023-03-19 04:00:33

Thank you so much for your professionalism and prompt service. Very informative and knowledgeable of the product needed to complete the job. Highly recommend anyone in need of water heaters or other plumbing needs. Purchased and installed same day

Review №34

2024-04-18 18:23:54

The technician showed me there was a water leak that was no longer active and a heat stress on the copper lines, and lots of white build up but he told me they could not fix the leak or turn it in for a claim repair unless the leak was literally active to be covered under warranty. That seems odd to me ?Other than that, the guys were super nice and efficient.

Review №35

2023-09-12 19:50:31

Needed my 27 year old water heater replaced. Chris at WaterHeater Warehouse was quick to respond with a quote that I found to be very reasonable (and all inclusive including tax). On my scheduled day and time Luis and Arturo promptly went to work. They did a beautiful job, answered my questions, and because they were craftsmen and very helpful, I plan to use WaterHeater Warehouse for future plumbing issues.

Review №36

2021-09-09 18:03:28

I called to schedule a tank-less water heater installation and the process was greatWe received a text giving us the date, time, and name of the tech that was scheduled to arrive. The process was great because they kept us in the loop all along the wayThe tech named Art arrived before his scheduled time which was fantastic. Art was very friendly and professionalThe work was completed and they provided details all along the wayThey removed the old water heater, cleaned up the area and improved the aesthetic with the tank-less optionThe installation was quick and seamlessI added pictures of the before and after the installation below so you can see the quality of the work by this companyWe will definitely be using Water Heater Warehouse again and we highly recommend them

Review №37

2024-02-27 22:54:47

Excellent service and very responsive team provided by the company for our tankless water heater flushing service appt. The team was very helpful, educated us on preventive steps, and answered all of our questions. Very clean work and self sufficient. Thank you TWHW for having a great team to service our heater.

Review №38

2023-03-28 22:28:13

Our shower was leaking and causing the hard wood floor to swell.We called water heater warehouse and they sent out their tech Eddie. Our apt time was from 2-4pm, however, he arrived earlier than expected at 1:00pm which is great.Eddie identified the problem, switched our the cartridge and handle, cleaned up the excess moisture in the wallNow we no longer have a leak and our shower is working perfectlyWe are extremely happy with the service we received from Water Heater WarehouseWe will be calling them again

Review №39

2024-05-01 20:06:21

I repaired today our water heater i was so impressive the technician service.the technician very kind bc during the working he explained to every repair steps thats way I understood easily. Im gonna share technicians nameManny-you are the best.Last of all after repair he cleaned up work spot.👍

Review №40

2024-04-11 20:31:31

Very pleased with the technicians they were prompt even calling ahead to arrive early. Their work was excellent and they cleaned up afterward. I can happily recommend Water Heater Warehouse.

Review №41

2024-06-01 04:19:57

The crew showed up and did outstanding work and they were very professional.

Review №42

2024-03-28 20:58:22

>>>>>>>update. I changed my previous review because of great customer service. THE water Heater Warehouse honored what the original installer told me, even if he mis-spoke and went ahead and changed the filter at not cost. They didnt have to do that, but they did and that says a lot for their honor and commitments.Thank youI previously gave this business 5 stars after purchasing and having them install a Noritz tankless water heater. They told me to have it maintained annually. I asked them what it curtailed and they said a water flush and change of filter. I asked them what the cost was and they said (at the time) around $200. I dated my filter to remind me when to get this maintenance. I I called about the maintenance a year later and was told it would cost $250. That seemed reasonable considering the filters are usually expensive. As the technicians were doing the maintenance, I noticed the fume exhaust had a gap which was allowing the dangerous gases to escape directly into the garage. I reminded the tech that their company installed the unit and this needed to be repaired. The tech could not put the Noritz exhaust pipe directly into the original water heater pipe, so he just taped it against the pipe. I hope this does the job. After an hour of flushing the unit, they left. As I inspected the job they did with the exhaust, I noticed that they never changed the filter. I called to complain and got an email back from Steve Charco, indicating that the job does not include the filter and if I wanted it replaced it would be an additional $199. That was not what I was told when I purchased the unit. Further, Steve said the filter only needs to be changed every other year, again something that I had not been told when I originally purchased the unit from them. Buyer beware that you are looking at $450 charge if you want the filter changed and unit flushed. I replied to Steves email that this is not what I was told when I purchased the unit. I am awaiting his response.

Review №43

2023-05-04 05:21:21

Firstly, their pricing was very reasonable. Their bid of the tankless water heater INCLUDING install by a certified and licensed plumber was lower than some of the other plumbing companies INSTALLATION ONLY bids! When I was ready to schedule them, they were able to come the next day. Our Installation team of TIto and Danny were great. They were professional and very detailed in their work. Tito took the time to show me how he was planning to run the plumbing/venting and showing me the possible cosmetic result of the plan. He patiently explained all my inquiries during their install. Lastly we tested and vented all the affected faucets to make sure there were no issues. Im very happy with the whole process and their fair pricing. I would definitely use them again when my other 12 year old tankless water heater fails.Note: the large gray heater on the right was the new install

Review №44

2024-01-12 17:36:05

We are a property mgt company and Water Heater Warehouse is our go-to every single issue! They are quick, thorough & professional. And best of all trustworthy. Prices are extremely fair

Review №45

2024-03-02 01:17:47

Arturo and the other installer were great! Install went without any problems. We are up and running! Thank you both for your great work.

Review №46

2024-02-28 23:08:48

The crew was a little late to my service window but once they got to me they were very courteous and worked quickly. They were neat and efficient. When they finished they answered all my questions and they made sure the system was working. Very good experience .

Review №47

2024-02-02 20:39:34

Chris F. and the team at The Water Heater Warehouse are great!As a property management company, we work with hundreds of vendors in all trades. The Water Heater Warehouse stands out ahead of others.You can always count on them to be reliable, professional, and provide competitive pricing.I highly recommend this company!Sincerely,BlakeWGPM

Review №48

2024-05-01 21:21:09

A very nice man called Manny came and helped us today. Very quick and good at his job. I recommend!

Review №49

2023-11-29 20:38:08

The Water Heater Warehousereally lived up to their 5 star rating! Customer service is honestly the best I’ve experienced, the tech was friendly, quick and professional. I was stressing out last night at 10pm when our water wouldn’t heat up but thanks to The Water Heater Warehouse, they came first thing this morning and now we have hot water! They are amazing!!

Review №50

2024-03-16 19:32:18

Honestly, very fair pricing and great work/communications. Communication is key I feel. Updates, follow ups, they are very good at this! Thank you again!

Review №51

2024-02-06 03:10:08

The Water Heater Warehouse was responsive, fast, reliable and very reasonable. They replaced my water heater within a day. Thank you so much!

Review №52

2024-06-23 01:25:18

They flushed the water heater and did a good check of it. Very polite and kind in all their work.

Review №53

2023-09-14 12:39:39

I had a very positive experience having my water heater replaced. They gave me a very competitive quote (the best by several hundred dollars), communication prior to the job was great, the crew arrived on time and they were professional, clean, got right to work, and didnt try to find extras to charge me for. These guys do what they say, the right way, charge the best price without any up-selling, and do very high quality work. I would use them again. Highly recommended!

Review №54

2023-12-08 23:00:00

The Water Heater Warehouse team did a great job they were super helpful and skilled.. They did a great and thorough job to ensure I got my water heater installed properly and securely. I will definitely be returning to water heater warehouse for all my water heater needs.

Review №55

2021-08-18 21:48:26

This company is really on top of everything. From fast quotes, to slick tech in communicating with them, to availability of products, to their knowledge of systems, Ive been completely impressed. Spoke with them only a couple of days ago, and via text sent pictures of my old water heater (tank), its location, etc., and I quickly received a firm price competitive bid. That, coupled with amazing reviews, led me to go with them for my new tankless water heater. Installation is clean, tight. Eddie and his partner have some rock star reviews, and much deserved, and heres one more. They instill trust every step of the way, and for a service that is a little mysterious to some of us, thats what counts.

Review №56

2024-06-26 20:34:57

Very professional Mano and Mario good guys... hopefully the Water heater will keep ticking.. thank you W.H.W...

Review №57

2023-10-09 20:03:48

My tank less water heater stopped producing hot water. The Water Heater Warehouse was the most responsive to my yelp requests for service. They provided quick communication, super fast scheduling on the repair. The repair team arrived as promised within the time window. The technicians were professional, courteous and informative of the issue. The issue was resolved in a timely fashion. I would not hesitate to use their service in the future.

Review №58

2023-11-13 19:18:47

Eddie was awesome very knowledgeable and accommodating to our needs. I would recommend him and the company for your water heater needs.

Review №59

2023-08-23 19:26:50

The pilot lite on my 10 year old water heater wouldnt stay on. I had already replaced the thermocouple but that didnt fix it. I called two companies and this one was the better. The other company wouldnt tell me how much it would cost until they came out and then gave me an inflated quote and said its better to just buy a new one. But this company was honest and gave me a quote right over the phone for not only the service and parts but also replacement if I needed it. And they had a lot more options for replacement. The only issue I had with them was that they were slow to respond to text messages. It was better to actually call. But every time I talked to someone they were clear and polite. The repair people showed me what the problem was and let me know what future problems to watch out for so that I would know when I needed a new one. I recommend this company and will be using them again when I replace my water heater.

Review №60

2024-02-22 01:02:37

Manny and his partner were professional at everything they did. Installation looks great and area looks super clean . Thank you Manny and team 🙏🏽. I would recommend it to any home owner.

Review №61

2023-10-23 22:45:07

When the water heater goes out, we all want it fixed or replaced ASAP! Water Heater Warehouse was super responsive (Steve) and we got it ordered and replaced next day. Installation was great (Eddie) and left it looking better than when they got there! Completely satisfied - and then some!

Review №62

2024-03-05 19:28:16

Excellent company and team work, Eddie come to do the job quick, clean, explain every of my question, nice personality, best service, would recommend to anyone need the water heater service, A+++

Review №63

2021-09-25 06:00:20

I went to Home Depot first to check water heater price and installation service, I did not like the installation price way too high. I found this company, the price is right, professional staff, fast service, good quality parts used to install. I am very satisfied with service I highly recommend this company The Water Heater Warehouse.

Review №64

2022-10-16 00:24:08

I placed an order for installing new water heater with Maria. I hope the job could be done on the same day. Maria and Josh tried hard to make the job done well and earlier than my expectation. Now kids can enjoy hot shower in the evening. Thank you!

Review №65

2024-04-12 20:15:09

The excellent service is why Ive recommended the company 3x for replacement water heaters. Keep up the great work.

Review №66

2023-08-14 17:55:15

Eddie from Water Heater Warehouse came out and serviced two tankless water heaters for us. He was professional, courteous, and fixed an unrelated issue that two plumbers before couldnt figure out. Came right on time. Really reasonably priced. I could not be more pleased with the service and would recommend would reservation

Review №67

2024-01-15 22:07:05

The time of the installation of the water heater was scheduled between 10am-12noon on Thursday, January 11.However, the technician arrived close to 1pm. As a result, it took almost 7 hours to complete the work. The lack of communication between the office staff and technician was poor and did not facilitate the process.Furthermore, the water heater that was brought and then installed was damaged. As a consequence, it needed to be replaced with a new one.

Review №68

2024-06-14 17:35:56

Eddie and his assistant were awesome . Great clean up and instalation . Definetly will use them again if ever needed. Will refer our friends as well !!

Review №69

2023-10-02 16:33:30

Service personnel arrived early, neatly dressed in uniforms, were respectful, polite,knowledgeable and were happy to answer any questions I had.

Review №70

2023-11-30 22:21:03

The 2 technicians were informative in what they would look for and what they found. They explained how the tankless water heater works and recommended a solution and what should be done for the issue Im experiencing. The techs were professional and friendly.

Review №71

2024-04-15 21:50:28

Once again, the guys from The Water Heater Warehouse outdid themselves. Professional, great quality workmanship, and great communication! Thank you!

Review №72

2024-02-27 01:53:58

Replace the water heater. Their crew was professional and cleaned up when they completed the job!

Review №73

2024-03-11 16:53:33

The technicians did a very professional job with the unit and completed the work under the tiime I was quoted, so Im really happy with them.

Review №74

2023-08-24 00:49:00

Eddie and his colleague were prompt explaining installation and operation. Price with installation and rebate was better than anyone else.

Review №75

2023-07-25 20:15:28

Manny and Joese were professional and courteous. I started communicating with the Water Heater Warehouse at 6:00 PM. Was scheduled for the next day between 2-4. In the morning they messaged with availability between 10-12. I said yes and they were here by 10:30! They were done by 12:30 and cleaned up everything, hauled away the old water heater and answered all of my questions. Great price, amazing service!

Review №76

2023-06-04 04:47:31

Michael did a great job communicating with me and answered all my questions. They were timely and set up an appointment that fit my schedule. I got a tankless water heater and whole house water filtration system installed. The installation went smoothly to include the electrical work to put an outlet near the system. I would recommend them based on my experience.

Review №77

2023-06-11 14:31:50

Ive always been concerned about the quality of the water in my home, especially with growing environmental issues. So, I decided to invest in a water-filtration system and turned to The Water Heater Warehouse for assistance. They provide exceptional service from start to finish. Their knowledgeable team guided me through the available options, helping me choose the perfect water filtration system for our home. The installation was smooth, and now I have peace of mind knowing that my family enjoys clean and pure water. Trust The Water Heater Warehouse for all your water filtration needs!

Review №78

2024-03-07 22:55:32

Luis and his partner Louie were very professional and thorough. I highly recommend their work.

Review №79

2023-05-22 19:37:28

I posted this water heater replacement project on yelp, Michael from Water heater warehouse was the first company to respond, he gave me a quote right away on yelp, so I scheduled the replacement with him the next day, I got a text in the morning with an eta for his crew, Steve and Manuel were on time, courteous and professional, they explained everything to me before and after install, the install was very impressive and up to code and only took about an hour and a half, Steve went over the new tank operations and details before leaving. Very clean and professional, highly recommended.

Review №80

2024-01-20 02:34:55

The customer service was very kind as were the installers. I docked them a star for being late and not informing me they were going to be late.Everything was installed in about an hour. They did a great job.

Review №81

2023-12-10 07:05:16

Great job with the installation! Very professional! Thank you for the huge upgrade and friendly service!

Review №82

2023-10-20 02:05:37

A friend told me about this place right when I was about to spend $900 on a new water heater. It was well worth the 2 hour round trip to save $500 on the same heater with a ding in it. Friendly staff, they loaded the wh into my truck quickly. In and out in 15 minutes! 5 stars, strongly recommend!

Review №83

2024-04-15 16:36:00

They did a great job; they are very courteous, quick, and professional; I 100% recommend them.

Review №84

2017-08-14 20:26:32

I was about to have a coniption while looking for a reasonable solution to our fallen water heated. Nothing was clicking, it was very frustrating.. UNTIL I called chris at Waterheater Werehouse. I was delighted at their NO NONSENCE Quote That was far under that of any competitor in So. Calif. I was planning to have them come the following day but they were aat our house in just 1 hour . Manny arrived and did his magic, ane the final bill was not a penny over the quote. Thanks Guys !!

Review №85

2023-10-31 22:54:55

Chris and his crew did a great job. Chris helped me navigate the warranty process and got my water replaced for free from the manufacturer. I will definitely recommend them to everyone I know in OC!

Review №86

2023-12-29 02:51:37

Been coming to Water Heater Warehouse for a handful of years to get gas water heaters and they are very responsive and attentive with all my concerns and extremely helpful. Highly recommend.

Review №87

2023-05-25 21:25:18

I can’t say enough about this company! I contacted them later in the evening on a Wednesday with a big problem. Michael was so kind and helpful on the phone. The next morning two installers came and did a great job, professional job installing our new water heater. Both of them were kind, they cleaned up the job site, problem solved and long with a very reasonable price. Thanks!

Review №88

2023-06-12 22:16:12

When my residential water heater suddenly stopped working, I was in a state of panic. Thankfully, I contacted The Water Heater Warehouse, and they turned my emergency into a stress-free experience. Their technicians reach and helped us fast and were friendly, and courteous. They quickly diagnosed the problem and efficiently repaired my water heater, restoring hot water to my home. They exceeded my expectations with its excellent service and expertise. Dont hesitate to choose them for all your residential water heater repair needs!

Review №89

2023-06-10 20:12:48

I recently faced a water heater malfunction at my residential property, and it was a race against time to find a reliable repair service. Thankfully, I stumbled upon The Water Heater Warehouse, and they were amazing! Their team arrived at the said ETA, diagnosed the issue, and efficiently replaced the faulty gas control unit. My water heater is now working flawlessly, and I couldnt be happier with their expertise and professional behavior toward us. If youre in need of high-quality water heater repair and gas control replacement, look no further than The Water Heater Warehouse!

Review №90

2019-09-04 19:30:13

I did shop around 75 Gallon Bredford white heater which lasted us 18 years wanted to get the same heater they are not cheap but you cant beat their price & service. For few days we had a temporary water heater while damaged was being fixed in the grage, they did that hallway the old heater & installed new heater with drip pan, all new fittings. No extra charge all what they quoted us the first time on the phoneHighly recommend this company very professional

Review №91

2023-12-31 00:03:01

Awesome job!Thank you so much

Review №92

2023-09-16 18:45:56

Cannot say enough great things about this amazing business owned by Chris Flores. All of his associates know what they’re doing and they do it with a smile. The day I discovered this business was a very lucky day for me. Please do not hesitate to get in touch with these wonderful people.

Review №93

2023-07-24 23:32:14

The burner on my water heater went out. The manufacturer sent me a new burner and thermostat control unit. Sergio from Water Heater Warehouse arrived on time and had the parts changed out in no time! I couldn’t be more satisfied!

Review №94

2023-09-20 22:49:09

Mario and his assistant evaluated the water heater. Mario was very knowledgeable and he proceeded to service it by flushing and cleaning. He completed everything by making sure the bathroom and kitchen faucets were clear and working properly. Excellent work! Thank you!

Review №95

2024-04-16 03:54:35

Fast and efficient service. Very communicative and professional. Have used this company twice and will use again in the future!

Review №96

2022-12-30 20:10:58

They were so responsive and accommodating! A tech came out immediately to check on my water heater, and gave me a few options. We also discussed about safety concerns so that I would make the best informed decision. And then knowing my situation they were able to fit me in the next day. On the day of installation, the two guys were great. They were punctual, did the installation, and then walked through the steps and reviewed everything I needed to know before leaving. I am very grateful.

Review №97

2020-08-29 10:43:32

WHW came highly recommended from a few members on the Aliso Viejo Residents page on Facebook. Their enthusiasm was felt, and WHW certainly didnt disappoint. Got a tankless water heater quote within an hour and Chris scheduled the installation the next day. He also registered the unit the day after that. Greatly appreciated!

Review №98

2023-05-28 00:36:56

Water heater went out. Went to Home Depot then Lowes looking for a water heater because, as a beginner, they are very commercialized. Brand new gas water heaters costs a fortune, so I tried to use someone local and I found The Water Heater Warehouse and Im glad I did. Right when I called they answered and help me get a larger gallon water heater at a fraction of the price. Michael, helped me out so much. I was just going to go buy the water heater and leave thinking the install would be a breeze. He informed me of blue tape and this sealant so I dont get leaks. Overall 5 star company! Will definitely recommend the water heater warehouse to anyone that needs a new water heater in the future.

Review №99

2023-04-17 21:33:54

Water heater went out on me. Sergio came and looked at it and got it going again, but he recommended we replace the gas control and burner assembly. Estimate I received was upwards of 600 bucks. When I called in to the office they determined the water heater was still under warranty. They typed up a document stating which parts I needed so I could file a warranty claim with Rheem. Parts cost me nothing. Only had to pay to have them installed. Manny, the guy that originally installed my water heater in January of 2019, gave me some sound advice for next time. Good looking out. I’ve had nothing but a great experience with these guys.

Review №100

2024-01-26 17:51:41

It was a great experience. They got to my house on time. Flushed the hot water heater out, no problems.

Review №101

2024-03-10 00:48:53

Price was decentThe guys showed up on time and did a great job with the installation

Review №102

2023-03-01 23:49:52

The technicians were professional, courteous, and knowledgeable and they installed the water heater perfectly. I would definitely recommend them for an install!

Review №103

2022-11-14 23:45:20

Chris was fast responding on my inquiry on yelp. Very reasonable price on the water heater. He worked with me on my last minutes schedule request. Great service!Josh and Art came on time! during their water heater installation time, they were professional and answered all my questions. They even cleaned up the dust on the floor before they leave. They checked all the points and explained in detail what to do for trouble shooting. I had great experience with them.

Review №104

2023-11-05 02:39:56

My Rheem tankless water had stopped working so I called Rheem. They said it’s covered under warranty and I can take it to a water heater wholesale to replace it with a new one. I called The Water Heater Warehouse regarding the issue and they explained step by step in detail how it will get handled.They came on site on Thursday to inspect the water heater and coordinate with Rheem on the warranty replacement. Again, they went in detail how they can solve the problem and gave me an invoice with a fair price. The Water Heater Warehouse was able to take my broken water heater on the same day, pick up a new one on Friday, and install the new one on Saturday.I highly recommend this place for any water heater issues you have, very satisfied with the service!

Review №105

2023-08-15 23:05:00

Eddie and Manuel did a fantastic job performing maintenance on my tankless water heater. They also resolved an issue with low water pressure in my bathroom. Ill definitely request them next time.

Review №106

2024-03-21 18:54:14

Very professional, pleasant to talk, guided me the technical of the product, highly recommended Steve. Keep it up

Review №107

2022-09-24 00:56:00

Friendly, fast, good value, excellent quality!! I needed to replace my tankless water heater and my old plumber had retired. They had many great reviews and I case see why. Best service one can expect from everyone starting with initial call all the way to final clean up post installation. I could not be more pleased!

Review №108

2023-11-24 23:37:05

The crew who came out to do an annual flush maintenance on our tankless water heater was great. They came on time (a bit earlier, which worked out for us), were friendly and got the job done quickly. They take progressive photos as they work, which proves they’re working ethically, and also enables the homeowner to see the problem and the final outcome. I think this is a great idea. The price was very reasonable, and the crew did their best to save us on the cost. It’s always a pleasure to work with this company, starting with the initial phone call and throughout the actual project. Thank you! Please keep up the great work!

Review №109

2023-12-12 02:00:16

The 2 technicians Mario and Danny were on time, very nice and got the job done quickly and correctly. I will definitely use water heater warehouse again.

Review №110

2023-04-12 00:29:20

Water Heater Warehouse did a great job installing a new water heater for us. They were able to squeeze us into their schedule and do the job same day. The price was very reasonable. Everyone was very professional.

Review №111

2019-09-28 13:30:21

From start to finish they were professional, honest and a pleasure to work with! Luis and Richard were my service technicians, and they did a fantastic job!

Review №112

2023-11-21 02:44:48

Just got my water heater replaced. The entire process could not have been easier, from getting estimates and scheduling and getting the work done. Many was very professional and quick.

Review №113

2023-05-09 01:14:13

The technicians where on time and worked great. They did a great job and where courteous. Will definitely recommend to friends and family.

Review №114

2023-05-16 22:45:40

Eddie is very skilled in water heaters, and the best at general plumbing. Also, Eddie and his assistant did a great job at replacing leaky pipes in our garage to copper L on our water filteration system. He successfully fixed or replaced needed items for our home effectively with professionalism and the utmost courtesy. I would definitely hire him again and again. Definitly ask for Eddie, he is very skilled and a very likable guy! Also, the company’s customer service is one of the best I’ve ever encountered for a service company hands down. Thank you to the whole group!

Review №115

2024-03-15 19:44:07

Very punctual, polite, and professional. I would highly recommend Water Heater Warehouse! Thank you!

Review №116

2023-05-19 14:29:33

This experience was the best service I’ve experienced in a long while. Very quick response and very professional installation. Tito and Danny installed the water heater and removed the old one. They were ontime and very professional. Pricing was very fair. We are very happy with the new water heater.

Review №117

2023-07-27 21:50:44

I schedule the water heater replacement. Steve, the tech, showed up on time, took a few minutes to explain the job. Steve completed to job in about 21/2 hours and did an excellent, quality job. I would highly recommend WHW for a waterheater replacement.

Review №118

2023-07-30 18:54:33

We chose Water Heater Warehouse to replace our water heater, after researching area installing / service companies, checking ratings & reading individual reviews on multiple sites, and calling them and a couple of other firms. We started this project when the Rice Krispies (Snap, Crackle & Pop) from our almost 10-year water heater became audible inside the house about a year ago, after almost every time we ran hot water ....... even just rinsing dishes! Busy with work & raising kids, wed never flushed our water heater, so my first calls were to ask about a service call to flush, and the folks at WHW advised after this long, it would not do any good, but kindly suggested the noise did not mean we had to rush to replace it, saying that if it was still producing ample quantities of hot water and not leaking, we could put it off a bit but should make plans. So we did.But after the two other most critical appliances in our home failed this month - our washing machine and our refrigerator - from which we lost & had to toss almost $300 worth of food, I decided we must be proactive with replacing our water heater. So i called WHW again and spoke to Lucy, who was both personable and professional in helping confirm the right water heater for our needs at a competitive price, and book a quick scheduling date that meet our needs. Our technician (Manny) arrived well within the time window committed; he and his assistant got right to work, carefully explaining as he diligently disassembled our old water heater, taking care to note how our recirculating pump was installed, and then installing the new heater. As they finished and completely cleaned up their work area, I asked for instructions on how often and how to flush the water heater (lesson learned!), Manny clearly and concisely articulated the steps to performing this task and the recommended frequency.In addition to ALL of this, as a guy who worked 25-years in technology sales; I was impressed by WHWs full adaptation & use of technology - to confirm the agreement, book the appointment, and sustain communications throughout the project.Bottom line - its no surprise why Water heater Warehouse carries a rare 4.9 rating on Google - especially with over 700 reviews! I will definitely recommend Water Heater Warehouse to my friends & neighbors! Thank you, WHW team!

Review №119

2023-03-07 21:04:34

My Mother’s water heater broke and needed to be replaced. I got several bids. Water Heater Warehouse not only had the best reviews but also was $1,000 less than Home Depot! When they removed the old water heater, they found that the subfloor was damaged and wouldn’t support a new water heater. They had to leave and come back after I had it repaired. They stood by their original price. They did a great job and left the area cleaner than it was when they arrived.HIGHLY RECOMMEND!!

Review №120

2022-04-15 20:11:12

Just had my HPWH installed and working with The Water Heater Warehouse was a breeze. The consultation was quick and easy. The pricing was fair and honest. I was not surprised by any changes to what was agreed upon. The service and install was awesome as well. The team came promptly within the appointment window, and installed everything. Im back with running hot water in under 3 hours.They also walked me through the features of my new water heater and answered my questions to my satisfaction. Overall they were great and Im glad I found a honest and reliable company to complete the job.

Review №121

2022-12-29 00:09:34

Eddie and the crew were awesome! Michael at the office was kind enough to squeeze my work in their schedule on a short notice as my tank was leaking. Eddie and his crew were able to come by earlier than scheduled and completed the work as a team in an orderly and methodical way. Eddie was courteous and answered all my questions during the replacement/installation; and completed the job very efficiently. Thank you all!

Review №122

2023-07-07 23:55:31

Got me an estimate in less that an hour after calling them. The installer, Steve did a remarkable job of replacing the parts included with the new water heater installation. Neat and professional! Thank you.

Review №123

2024-01-30 13:40:55

Chris and his team are very professional and quick to respond. I would highly recommend them. You won’t be disappointed.

Review №124

2023-09-26 04:46:24

After dealing with another local company and having a nightmare of a time and service, these guys were just what I needed! They were awesome, easy and efficient to deal with. Thank you and I will be using/promoting your company in the future! 🙏

Review №125

2022-06-07 02:53:35

It took a long time for me to get the electrical in place for them to change out my gas water heater for a heat pump unit. They were patient and when I was ready, came quickly. They did a very professional and neat installation, taking time to fix an existing problem in the drain line. they were very professional and also very friendly. I have gotten many quotes for this job and Water Heater Warehouse always came in significantly less expensive. Highly recommended.

Review №126

2023-01-14 05:11:47

From the first call, to installation, the team at Water Heater Warehouse were complete professionals. I was able to get a technician out the same day to diagnose my water heater issue and offer multiple suggestions. Ultimately, I opted for replacement and found their pricing to be quite competitive. Two days later, I had a new hot water heater installed by guys who knew exactly what they were doing. I’d definitely recommend Water Heater Warehouse to anyone.

Review №127

2022-09-21 20:20:18

I cannot be more impressed with the team at Water Heater Warehouse. Chris, the owner of the company, was so knowledgeable, responsive and professional. His customer service skills are a 10/10. He was able to answer all of my questions and provide his honest feedback for our water heater replacement project. Water Heater Warehouse was also the only company that was knowledgeable regarding hybrid water heater systems. I called over ten companies and Water Heater Warehouse was by far and away the best company I spoke to.I highly highly recommend Water Heater Warehouse for any water heater project. The service was so impressive I ended up asking Chris and his team to handle a second project for my parents on the same day.

Review №128

2024-06-25 22:06:23

Quick, efficient, high-quality installation - very pleased!

Review №129

2023-07-18 03:52:29

Luis and Arturo did great work and explained each part of the process. They were very detailed and made sure everything was done right and safely. Will surely use Water Heater Warehouse again and refer them to my friends

Review №130

2023-06-05 17:59:49

Very punctual. Extremely professional techs. Steve and Manuel did a great job installing and explaining how to drain my water to help extend the life of the water heater. I would highly recommend WHW.

Review №131

2023-10-04 13:18:32

Every aspect of our purchase went smoothly. All of my questions were answered without hesitation, the price was very fair, there were no surprises at all, they showed up with a professional team, and performed the installation in an impressive manner.

Review №132

2023-08-01 20:28:47

The installers were great as was Lucy.Did not like payment system that puts in my face a tip offering with 15% ($97) being the lowest option. Even though we know only 1 out of 10 people tip repair service people, we always do. But, it is our choice and in cash. AND not $97. Bad policy on your part.

Review №133

2024-06-22 17:30:50

Great service and great price very professional.

Review №134

2024-02-12 19:46:45

Eddie was fast, easy to communicate and helpful in resolving my water heater issues

Review №135

2023-06-10 14:06:16

Woke up yesterday to find our water heater leaking slowly. Created a project feature through yelp and found a list of businesses nearby. Chris from Water Heater Warehouse was the first to contact and he provided a thorough explanation of options available to me. We spent a fair amount of time discussing and I felt comfortable with Chris, never feeling any kind of pressure that you normally get when speaking to someone who wants to sell you stuff. Water Heater Warehouse offered honest pricing on quality products.Today, two crew from WHW showed up even earlier than promised and promptly started installing our new Noritz tankless water heater. Few hours later they finished their work, cleaned up, removed our old broken water heater and we had hot water again!Big thanks to WHW for great service and a wonderful experience. I have no doubt if I ever need to call on them again, they will not disappoint.

Review №136

2020-12-20 18:01:25

I’ve worked with this company for my plumbing and water heater issues a few times. They’ve amazed me every single time. This time a tankless water heater was installed to replace my old water heater. Chris was able to send me the quote the same day after I called and the technicians came out right after we got ready for the project. The technician Eddie is so friendly, professional and patient. He explained everything to me a few times for me to understand how the project would be performed and how I could apply for the rebates. My husband looked at their work and said they did really a good job. Very neat and professional. Highly recommended to everyone!

Review №137

2023-08-08 00:41:51

Louie and Charly were very polite and efficient. Their work was neat and timely completed. We appreciated the quick response to our water heater needs. Lucy was very informative and helpful, also. Thank you.

Review №138

2024-03-07 22:22:23

Professional installation, helpful explanations, nice guys!

Review №139

2022-04-11 21:26:35

Josh and Sergio were outstanding installing a new electric hybrid heat pump water heater. They arrived as planned, communicated well throughout the installation process and cleaned up area well upon completion of installation.The company was very responsive to my initial inquiry and answered all of my questions. Albert was very helpful. They participate in a newer TechClean CA initiative and were able to get me connected to a large rebate. They were very competitively priced.

Review №140

2024-01-25 19:12:14

I had a good meeting with the installers regarding the heat pump water heater I want to install.

Review №141

2022-11-04 19:49:36

They were the only repair place remotely close to LA that had the piece needed to fix my water heater’s chamber sensor. They confirmed the piece was in stock quickly and sent a great technician the next morning who provided a fast fix that worked. Without this company i might have gone 5 days without hot water. Highly recommend them!

Review №142

2024-01-03 01:36:20

Manny came on-time with his helper and replaced our water heater in 1.5 hours.Excellent job.

Review №143

2018-03-30 01:01:38

[Service, Price, Timeliness, Technician] Chris provided excellent customer service, responding to me quickly and arranging a next day install, and then responding to my texts later that night when I asked to change the order to a higher capacity unit. He arrived with Manny to do the install and they were personable, professional and made the effort to be tidy and not leave any mess behind. Manny was amazing dealing with some added challenges that came up during install. He pulled out a blow torch and some wrenches and took care of business. Plus the total price was considerably less than what Lowes wanted to charge me. I am a very satisfied customer and highly recommend Water Heater Warehouse.

Review №144

2023-11-02 04:07:59

Very responsive. Started a yelp conversation at 6am and hot water heater was fixed by 3pm. Highly recommend, good communication and very professional

Review №145

2022-04-01 01:09:33

The two people that came out to replace my water heater, Gustavo and Eugenio were professional, knowledgeable and they did an absolute great job! What a great business this is, great workers and it was a pleasure in having them install my new water heater at my residence. If I could give more than 5 - Stars I would, and I appreciate everything that they did and how they explained everything to me. Awesome Job!!!

Review №146

2022-01-29 07:17:37

Excellent customer service from Lucy at the office. Gave me a fast quote and gave me options for installation. The techs arrived on time and proceeded to install the new water heater. They were able to redirect the water so that our restaurant could continue to operate even while they worked. They verified their connections, cleaned up their area and secured the pipes and water heater. Finally, they explained to me the warranty and possible future services that the water heater might need.

Review №147

2022-10-12 19:12:59

I’m very impressed by Steve and Danny. Their work was very professional and they installed additional items such a drip pan, shutoff valves on my recirculation line and hot water line insulation (which I was not expecting) at no additional charge. The finished install was clean. I would definitely recommend them to anyone needing their services.

Review №148

2023-07-21 03:54:42

I called these guys after I installed my own tankless heater. I was getting an error code and a bit stressed cause we need hot water in the house. They said they would be over in 15 mins, showed up, did a quick diagnostic and realized I had a separate gas line in front of the house for just the water heater that was off.Simple issue, but they were kind enough to not charge me anything and gave some tips on tankless setups, potential rebates, and even complimented my work, and Ill probably go with them for my other water heater that will need replacing eventually vs replacing myself cause after the rebates is totally worth going with them versus all the time it took me to install.Alot of other plumbers would have unlikely tried to help as they didnt install it, says alot about these guys!!!

Review №149

2023-12-06 22:41:34

I simply love the service, I have received from this place thus far. Their pricing is very fair, their technicians are very polite, knowledgeable and professional and provide the best service.

Review №150

2021-10-07 23:03:48

I would recommend this company to all my friends and families. They are extremely professional, responsive, on time and willing to help the customers. We have been in construction for a long time and they were willing to accommodate our schedule with no complaints at all. All the technicians are so friendly and on top of everything they do. We had a little issue with the gas supply and their supervisor Tim was very responsive and tried all the ways to solve the problem at the lowest cost for us. Now we have hot water from the new tankless water heater. I’m so glad that we worked with this company and will definitely come back for more projects.

Review №151

2024-02-27 01:51:18

Communicated well. Did what they said. Did not up the price once they saw the house. Nice!

Review №152

2021-05-14 16:12:31

Our water heater broke on Friday afternoon last week, so we had no hot water. I started my internet research and reached out to 3 different companies for price quotes. All estimates were through the roof and they expected us to purchase the water heater. I then came across all of these great reviews for Water Heater Warehouse. I gave them a call and spoke to Marilee. She was very knowledgeable, polite and extremely patient with all of my questions. She gave me a reasonable estimate for the replacement of our 40-gallon heater, which INCLUDED the brand new water heater! They even haul away the old one and install all new flex lines, drip pan, etc. All with a 6 year manufacturer warranty, and a 2 year parts and labor warranty. Mario and Sergio were here right on time on Monday morning and finished the job in about an hour. They sent a text to say they were on the way, there were no hidden fees, no extra cost for this or that, just the price that I was quoted. Both technicians wore masks and kept social distancing guidelines, which is important to me. I will gladly refer my friends and family in the future for any plumbing needs. Glad I was able to find this outstanding, professional and local company. Chris, you have a wonderful team! Great job guys! :)

Review №153

2022-10-14 18:27:28

As MGRs Residential Maintenance Coordinator these guys are my number one for all my water heater replacements jobs. Best-priced, reliable, and very professional. invoices and completed reports after installation are very thorough and detailed. AWSOME COMPANY! recommend them 100%

Review №154

2022-08-12 22:28:37

Water Heater Warehouse had the best prices and customer service. Lucy was so knowledgeable and helped me choose the best option for my home (she even told me about $1000 rebate!) The tank was installed within 3-4 hrs and works perfect! This company definitely has the best bang for your buck!

Review №155

2024-06-15 02:37:08

Fast, fantastic, professional service. Their prices cannot be beat!

Review №156

2022-08-25 03:27:35

My experience with this company was awesome. I discovered my water heater was leaking, I made a call and the technician came out the same day. People in the office were very helpful. The technicians were very professional and answered my questions about the options I had. Everyone was very accessible throughout the day when I had questions. The work was done well.

Review №157

2024-01-10 18:56:17

I believe The Water Heater Warehouse is the best in the industry. High quality service to their clients, impressive workmanship from their expert technicians, and a field of wonderful point of contact representatives that guided me through the whole process. You all deserve the best. Their annual maintenance service is equally impressive and thorough. Thank you.Our heartfelt thanks to the whole team.

Review №158

2023-06-17 18:06:04

I could not be happier with this company! another company quoted me almost $3000 for a 50 gallon water heater. I called Water Heater Warehouse and quoted almost a $1000 less. Very professional on time and trustworthy!

Review №159

2022-05-05 03:06:06

I was interested in replacing my existing gas water heater with a new electric heat-pump water heater. The water heater warehouse was the only company I reached out to for a quote who had even heard of a heat pump water heater, and had experience installing them. At a very competitive price as well. I would highly recommend reaching out to them if you are in the market for a new water heater. They got me a quote quickly and their installation team showed up on time and did a great job.

Review №160

2023-05-09 23:26:25

I have used these folks before but will not so so again. I also have referred at least 4 people to them in the past. No returned calls, guys showed up late with no notice, then darkness while we wait with no hot water. Pricing is and has been fair but service went down hill.

Review №161

2022-12-12 20:39:22

I am glad I found The Water Heater Warehouse through Yelp. They definitely deserve 5 stars! From getting the quotes to the installation, they have been responsive, informative, and professional. The price is fair too. Would highly recommend!

Review №162

2021-06-30 05:48:58

Great service! From the first call to the job done they were extremely helpful and clear. The installation crew was super professional, wearing masks the whole time and able to answer all my questions. Price was also really good and now I hope I dont have to worry about my water heater for the next decade. Id really recommend this company to anyone!

Review №163

2022-06-09 23:44:50

The Water Heater Warehouse is a very professional company in their industry. The Installers Robert and Louis were fantastic and friendly. They paid attentions to all the details and ensure we will have excellent hot water system for the years to come. The Owner, Chris and the office lead Maria are very responsive and friendly to our inquiries and follow up even over the holidays. I already refer this company to our friendly neighbors who had older tank water heater for their future requirements.Thank you so much.Peter C

Review №164

2023-03-30 17:50:48

Deed research online about tankless water heaters and went to their office to see products and get more info. Very helpful, explained difference in products I was interested in. Process was easy and quick once decision was made to go with the Noritz. Crew showed up on time and installed with no issues. Clean up and haul away of old tank and enclosure. Unit has performed as promised.

Review №165

2020-09-09 22:33:49

Excellent experience. I had an estimate and a scheduled installation in about twenty minutes. Installation included new earthquake straps, gas valve, water lines. I received a text to let me know they would be at our home in thirty minutes. The installers were professional, courteous and respectful. The installers had face masks and gloves(Covid at time of this review)The water heater is American made with excellent reviews. I highly recommend Water Heater Warehouse.

Review №166

2021-10-15 09:22:34

I had 10 plumbers come out over several months prior to contacting Water Heater Warehouse. All of them either said they couldn’t do it. Or didn’t want to do it. Or didn’t call me back because of the size of the job. Said it was too difficult, couldn’t be done … I called water Heater Warehouse at 7:30am, by 3pm they were at my place of business. By 6pm I was on on the freeway leaving my shop with a newly installed water heater. They literally did in 2.5 hours what 10 other plumbers said couldn’t be done. In less than 12 hours after making initial contact my water was installed!!!! Communication and customer service are off the charts amazing … I’m adding a pic I took of the workers. Because they lifted a 30gallon water heater up a ladder and Into the attic like it was nothing . THEY ARE AMAZING!!! If you are thinking of hiring them, stop thinking and do it! They are efficient, professional, knowledgeable, FAST AF and affordable!

Review №167

2023-04-04 23:51:24

Steve and Manual did a terrific job fixing my water heater. I and my property management company have been using water heater warehouse for years. Pricing is aggressive, workmanship is timely, clean and cheerful.Bill Watkins.

Review №168

2023-06-15 12:14:22

Chris was fast responding on my inquiry on yelp. Very reasonable price on the water heater. He worked with me on my last minutes schedule request. Great service!

Review №169

2020-02-03 19:40:00

Chris and his team are very professional and knowledgeable. Their customer service is outstanding! Ive been using them for the last year on multiple properties and they have not let me down. By far the best prices anywhere, with quality products. I can say that this company will continue to be my go to for water heater service and replacements. I know I can count on Chris and his team when needed and that is why I HIGHLY recommend this company, they will be there for you as well! Thank you guys and keep doing GREAT work.

Review №170

2023-01-21 02:14:42

Entire company staff was professional. Lucy at the front desk answered every question with solid technical answers and had many options available for the hot water heater and the details for the installation. Their prices are fair and reasonable for the quality of their products. The installation went flawlessly and was on time and completed quickly within 90 minutes. The final price was less than I expected. I would seriously compare their customer service to NORDSTROMS, or Tesla.

Review №171

2019-06-14 17:47:11

These guys were awesome! I spoke to Tim in the office, who was nice and patient in explaining all of my options. He got me set up with an appointment that worked for my schedule. I got an instant text message notification that showed me the exact cost, and another text message when George was on his way. George was super nice and courteous. He and another guy got my water heater and recirculating pump installed within 2 hours. He was able to charge my credit card over the phone and I got a receipt via email instantly. All in all, a seamless job and they were a pleasure to work with! Will be calling them for future needs!

Review №172

2023-09-02 20:50:24

I have nothing but great words to say from my first call and the great job your guys did. Your installers were really good very polite and the workmanship was great. Im totally happy!Thank you very much really appreciate you folks.

Review №173

2024-05-30 22:18:21

Excellent service! Quick response and communication…best in the business

Review №174

2023-01-20 18:03:40

Wow -Water Heater Warehouse is awesome. This was a tricky water heater to replace, it was in an awkward space, plus having to contend with the HOA and then getting permits on top of all that, but Water Heater Warehouse still made everything run quickly, professionally and as smooth as silk. My tenant, my property owner and I were so happy that my tenant got hot water back in her home so fast and so efficiently. As a Property Manager, I would highly recommend Water Heater Warehouse!

Review №175

2022-05-20 19:27:11

Converted from a tank water heater to a tankless water heater. This company was excellent to deal with starting with Lucy in the office (helpful & knowledgeable) to Eddie & Arturo who did the actual installation (wanted to be sure all questions were answered before leaving). This company came nicely recommended, and I was not disappointed. They were very price competitive too. Would recommend them to others.

Review №176

2022-11-12 06:40:14

R & R two tankless water heaters that were 15 years old and install one large tank with the capacity to handle our needs. Installation time for three installers was 8 hours. The cost was competitive, but the quality of the service exceeded my expectations.

Review №177

2022-01-27 00:13:43

Installed water heater in timely fashion and Robert and Luis did an excellent job. Chris was a pleasure to deal with over the phone. Albert was also very professional. We highly recommend this company for their professionalism and great work.

Review №178

2023-03-20 11:30:32

Michael was very knowledgeable in finding the right heater at the right price, they were very responsive and quick.The installers were very professional and the work was done very neat and clean.Highly recommended.

Review №179

2023-09-23 00:41:32

This is a great place to go if you need a hot water tank.I bought a commercial one and they were very helpful even after I left the store and had to call the next day for help. They were very friendly and went above and beyond.

Review №180

2022-05-21 19:14:08

Chris and the entire Water Heater Warehouse team are amazing!What I appreciated the most is Chris taking the time to understand our needs and taking the time to answer all of my questions in a timely mannerOn the install day the team showed up on time and did a tremendous job removing our old water heater and installing the new tankless heater.On the invoicing side, the team shines with an awesome streamlined process with a level of professionalism and operational excellence that competitors simply don’t offer.5 stars all around for the best customer experience!

Review №181

2023-09-14 14:04:55

I needed a water heater replacement and the technicians came ahead of the schedule and completed the job perfectly. Will definitely recommend and use them in future.

Review №182

2021-12-03 22:27:23

I called two plumbers to fix my water heater before having Sergio from The Water Heater Warehouse come to have it finally fixed. The previous plumbers I called all asked me to get the parts from Rheem the manufacturing company because they dont have the parts. Sergio was able to get the parts and fix it quickly on the same day of the appointment! I paid $199 which is half of the price another plumber quoted me. I really appreciate their professional and quick service, and I dont have take cold showers anymore. =)

Review №183

2022-02-10 03:37:15

I first contacted them for a tech to see if they could fix my old Nortriz tankless water heater...Mario came out and looked at it and told me that it was well worn and that the heat exchanger was done... I told him I wanted to order a replacement one. I called the office, and Lucy sent a quote out almost immediately. I called her because I wanted clarification of the amount, but understood as she explained everything to me and set up the appointment for the installation. Robert the technician sent me a text prior to coming and gave me an estimated ETA, which was earlier than planned and I appreciated the note. He and Eugene came and greeted me, explained everything they were going to do, gave me an estimated finish time too. They were so efficient and professional and worked like a well oiled machine. They installed my Nortriz tankless water heater to replace the old one that had died. The had to do some more modifications to set it up to code and explained everything to me as a asked lots of questions. They were very neat and quick as they worked and they were just great! It took a couple of hours, which I expected and they took time to explain everything too me, the modifications to the installation compared to how it was prior and any preventative maintenance that I had to do. They also cleaned everything up really nicely too. Even taking care of the payment/billing was quick and easy and quick. I cant say enough how good these guys were and the job they did. I will refer them and The Water Heater Warehouse to my friends too.

Review №184

2021-07-26 21:14:17

Water heater warehouse was easy from start to finish! They had the most competitive quote, they text their quotes and scheduled appointments and all that, which is super convenient. Other companies quoted prices more than double what these guys did the work for, and they did a great job! Highly recommended.

Review №185

2021-12-01 02:50:30

Knowledgeable staff directed us to an appropriate Water Heater. A full price was provided and we were able to schedule an installation for the next business day. All information done within minutes.The installers showed up on time and did a professional job. Cleaned up and were respectful of our property. I highly recommend The Water Heater Warehouse.

Review №186

2023-08-29 00:34:32

The guys were very professional and experienced. No surprises and great service.

Review №187

2020-01-15 21:34:34

Tim, Manny, and Albert were fantastic - incredibly pleasant professionals with customer service as a top priority. We had a small mixup in parts, but they made it right ASAP and even fielded a few other plumbing questions I had. Plus their prices are unbeatable - and I had shopped around. Quality work, generous professionalism, and excellent prices. I will without hesitation recommend them to anyone I know who needs a water heater from this point on.

Review №188

2021-05-18 20:57:23

I am absolutely impressed with the Water Heater Warehouse! A couple of days ago I noted that there was some leakage from one side at the top of my water heater. I remembered to start looking for a replacement yesterday evening and sent an email to the “Water Heater Warehouse” about 8:45 pm because it has so many positive five star reviews. Within 10 minutes I got a call from Mr. Flores who scheduled an appointment for today. He also explained the services he could provide along with the water tank he recommended. The installers, Louis & Arturo, arrived on time, expertly & efficiently installed the new tank and hauled away the old one without any mess or disruption to my household! It is evident that this fine company deserved every one of the five star ratings they have received and I am pleased to also endorse their service! I would give them 100 stars if I could!

Review №189

2024-06-14 15:46:39

Clean well organized and polite I couldn’t ask for much bett

Review №190

2019-11-11 23:24:24

Chris and the other service person did a great job of replacing my old water heater with a new one. They explained everything carefully and completed the work in a thorough and professional way. They were punctual (they came on time, and got everything done within an hour). I was very pleased with their service, and would recommend Water Heater Warehouse highly.

Review №191

2018-12-24 20:07:10

Chris F., the owner, responded to my inquiry within minutes on this holiday weekend. He was honest and sincere and provided me with awesome tips. He walked me through restarting my water heater over the phone. I was dreading the thought of cold showers over the holiday. I was able to avoid a service call with my home warranty company. He provided his personal cell phone number and asked me to call him again if needed to walk me through the same process again, even during the holidays. He was extremely knowledgeable and kind. I highly recommend him and his company. Thank you, again, Chris!UPDATE 12/24/18: I was still having problems, so Chris came out Christmas Eve in his personal car on his day off and brought replacement parts with him. This is a stand-up guy. From the very beginning he treated me like a long time family friend. He offers the most cost-effective options and guidance to keep costs to a minimum.Thanks to Chris, we will be enjoying hot water on Christmas.

Review №192

2023-01-09 22:11:50

AMAZING!! This company always shows up and does great work.The gentlemen are very polite and leave the area clean when done.Great prices too :)Highly recommend this company for all plumbing needs.Thank you WHW!!

Review №193

2020-07-03 04:27:09

Once in a while you come across a great book or movie that you can’t help but rave about and recommend to your family and friends. I am fortunate enough to have come across the Water Heater Warehouse and experience outstanding service from the beginning to the completion of a water heater replacement project. The people I dealt with starting with the owner Chris, Robert (who took my call and scheduled my appointment), and Luis and Robert (installers) provided first class service worth raving about. They communicated well throughout the entire process of the project and were very professional. Water Heater Warehouse is worth raving about. I have no hesitation recommending the Company to family and friends for water heater needs.

Review №194

2020-06-10 00:41:09

Robert & Luis arrived on time. They both worked very efficiently & took 2 1/2 hours to install my 75 Gallon water heater. The men also replaced a few pipes that were corroded around the Water heater at no extra cost which was super sweet. I am so impressed with how thorough and responsive this company is. Tim was on point with answering all my questions. They emails me quotes with everything in writing. When Robert & Luis showed up... they did everything they set out to do. Will definitely recommend and keep them for future pluming needs

Review №195

2019-11-29 22:45:49

They arrived within the scheduled time. Eddie and Art did a good job with replacing my leaky water heater. They were quick but still detailed. The price was exactly what they quoted me. No extras or adders. They were done within 1.5 hrs. Professional and honesty is what I like. I would recommend Water Heater Warehouse to my friends and family.

Review №196

2023-09-29 20:21:00

I called in the morning for a quote and appointment, got scheduled for afternoon and tech Mario A. and team showed up on time and got the job done in a very professional manner. Thank you & highly recommend!

Review №197

2022-06-06 22:06:08

Unfortunately I don’t have a good thing to say about my experience with the company. Their ad says they are experienced with tankless water heaters, but the guys they sent out were not. In the end I had to pay $249.00 and my problem was not solved. I wish I had done more research before I called and had them come out.After my review posted, a representative from the company contacted me, we discussed my problem and they resolved it to my satisfaction. I was very pleased with their concerns for my satisfaction and their customer service.

Review №198

2020-11-19 20:10:56

Thats how business should be done. Customer first and responsive. My service included replacing my old water heater with a tankless one, and obtaining city permit. Two technicians came in the time frame promised and finished the job in the time promised. Cleaned up the work and took some pictures (the before and after) that were attached to the invoice, which is helpful. Overall, just a pleasant experience with the company and their customer service. Oh, and the price was fair and reasonable after doing some comparison. With the $1500 rebate from Sol Cal Gas, this was definitely worth it.

Review №199

2023-02-04 12:09:20

100% reliable, on time. Removed my old water heater, change the inclusion. Thank you again.