The Virtual Company Network, Inc. (dba, TVCNet) in Spring Valley

Review №1

2024-06-05 19:09:14

TVC has shown great customer service every time I have had to contact them. I would say the main positive is how easy they make every interaction. Some other web host seem to barely lift a finger, the support at TVC has helped me every step of the way for every issue I have brought to them. Migrating, hosting, SSL, email, DNS, server issues, and anything else I have needed.

Review №2

2024-01-29 15:58:21

After suffering many mediocre webhosts (like being stuck with a bad landlord) we found TVCNet years ago and theyve been fantastic. We have a complicated site with regular and WordPress components, membership password systems, website forms that potential customers submit to contact us - lots of moving parts. Every so often Microsoft updates, WordPress updates, and changes to browsers and their plugins will cause technical issues which must be solved quickly as all our customers depend on our site operating as designed 24/7. TVCNet support always responds quickly, and they stay on the problem until its solved. This is a level of service and commitment that is almost unknown among webhosts and has made a critical difference in our success and the trust our customers have in us. Unreservedly recommend!!!

Review №3

2024-01-08 13:02:24

Thank you to the entire team for always being quick to respond to my emails and to answer my many questions, related to their expertise or not. The personalized support is so rare these days! Weve been with TVCNet for many years now. Were so lucky to have found them.

Review №4

2024-06-21 18:46:34

Jim and TVCnet are awesome! Knowledgeable and fast support team and great service.

Review №5

2024-02-14 16:13:11

I used Jims services at TVCNet for several years. He is reliable, adaptable, and a wonderful person. Highly recommend!

Review №6

2015-11-16 23:23:55

First of all I want to say Jim @TVCNet is THE BEST! A few years ago my site got hacked, back then my site was very new and I didnt know much about security or web hosting. Then one morning I visited my site and found a profanity post with new administrator on my site, I was shocked and in huge distress! I knew my site was hacked and I didnt know what to do or who to call. Thankfully I found Jim the hacker repair guy through Google search. Jim repaired my site very fast, secured it and was in communication with me the whole time with updates, such a professional!Then it turned out, he also had his own web hosting provider, so I gladly changed from my old hosting provider to TVCNet, and Jim took care of all the technical stuff like moving my site. What I love about their service is that you can have it all in one place like hosting provider, domain name, security and update service, and customer service response is immediate. As soon as I write a support ticket, Jim is on top of it. Today my site was attacked again, and I was also getting some errors in my theme. The theme was outdated and I didnt know how to update it my self. I asked Jim if he could replace the theme package for me ( that is not in his job description ), but Jim gladly did it, and now my site is updated and error free. With their update/security service I can sleep soundly, knowing that my site is in good hands. Thank you so much TVCNet team, and thank you Jim for such an outstanding service!