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Categories

  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service

Phone: +1 562-630-2652
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:9 AM–7:30 PM
  • Tuesday:9 AM–7:30 PM
  • Wednesday:9 AM–7:30 PM
  • Thursday:9 AM–7:30 PM
  • Friday:9 AM–7 PM
  • Saturday:10:30 AM–4:30 PM
  • Sunday:Closed
Edit info

Total reviews rating 3.4

101 Reviews for The UPS Store 2024:

Review №1

2024-06-29 00:04:56

Bald guy very unfriendly. He had a serious face the whole time. Why work in customer service if youre going to have a bad attitude?Never coming back.

Review №2

2019-10-01 23:57:32

I feel bad for the guy behind the register. he was nice to everyone and polite but he was the only one working and there was a line practically out the door.The place itself looked like it was run down and about to go out of business. There were stains on the carpet, the lighting on the inside was turned off, their retail selection was out or missing a lot of product, they had a random bin of chips that said 50 cents marked with a handwritten sign.Management better step up because there are plenty of places to go in this town. I would never bring anyting to be professionally printed here. This is a good spot for dropping off or shipping UPS packages only.

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Review №3

2024-01-06 21:06:00

Dingy inside and the staff had an air of despair about them. When staff are surly I dont blame them, I blame the management. Must be a terrible place to work. Also, if you want something printed, itll cost you a dollar. Per page. ONE EVER-LOVING DOLLAR PER PAGE PRINTED. Insane. I went and bought a printer instead. Stay happy and stay away from this sad, expensive little dungeon.

Review №4

2024-03-26 17:16:28

Mr. Ildefonso Kotico, is a very nice and professional person I just had to leave a survey.It’s this type of gentleman that gives the UPS store a great image.

Review №5

2021-01-07 08:10:52

I personally had a great experience here. I dont have a printer at home and I needed copies of a document so I googled where to do so and found this place since I was in the area in need of these copies asap for court. As I got to the front counter Employee was very nice I explained what I needed and he immediately fulfilled my needs for a great price! I was able to make it back to court to drop off my paperwork before they closed SO I was really happy to have found this place.

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Review №6

2023-09-27 18:26:53

I was told by Amazon that I didn’t need a label since I wasn’t sure I asked the guy young with a nasty attitude. I told him not to disrespect me older oriental guy answer at the same time I said 2 against one I don’t think so. In the past they were nice there but today with the cute lil mustache pirate looking young guy. Said I’m not helping cause I told him your too cute to look ugly ran to the back said I’m not helping you . The ups in Compton on Wilmington and rosecrans is way better., service have a bad vibe leave them with there bad vibe they can loose your stuff on purpose

Review №7

2022-08-22 22:29:42

DO NOT DROP OFF IMPORTANT ITEMS HERE!!!!!I shipped out important documents from this location and payed for next day delivery during this process there was a gentleman who was very upset with the employees because they had lost his documents… at the time I did not think much of it and felt that it was a one off/unique situation and decided to move forward with sending out my item overnight. 2 weeks later my item has not been shipped out and has been lost at this location I dropped it off at. Employees response to this stressful situation was to lie and to be very rude about the whole situation. Employees lied and said it was not in their control that it was lost in shipping even though it was never sent out which I had confirmed with corporate when filling a claim.Do not send anything important from this location. Nothing will ever bring me back to this location regardless of a simple mistake of the business loosing my package the way they handled the situation once the issue was brought up to them was inappropriate. NO COMPASSION, VERY RUDE AND UNORGANIZED.I feel for the man who lost his documents and now I understand the anger and frustration he was going through I should of went with my gut and ran out when I had the chance!F RATING. NO STARS.

Review №8

2022-10-02 06:07:33

$5 for one page copy? What a rip off.Edit: its obvious from my experience and from these review replies that the man working in the store is very petty/childish. Everytime I go in to print something important I go in do what I have to do and leave. This specific day the line was very long and the computer was available with no use. I helped myself to quickly print out some edits from a previous document ( one page ) which took no more than 10 minutes. When I went to pay for my one copy he charges me more than any other time I print one page. I bring this to his attention and he gives me the petty answer if you would have asked me first we could have discussed the rate. I know the price I did not need to discuss it. He then accused me of printing more (the original documents I needed edited). At this point I was already bothered by both being accused and robbed. The receipt then said my item was charged 2x I needed my document edited and printed asap so I left without double checking first. Very unprofessional for a store owner and for a man his age. It is unfortunate that customer service isnt held to a higher standard in this store and they can just rob people of their money at will just because his ego was hurt. If this comment does anything, may it advise customers to be cautious of being robbed at this store.

Review №9

2022-11-08 19:43:51

Read all the bad reviews and how the owner responds to every one, a lot of unhappy customers.Been here for hours waiting for an important package that was delivered to this address, but was lost by the staff 10 days prior.They tried blaming everyone (the sender, FedEx, and myself), and said that it was very much a possibility that a staff member had stolen it and it was up to God whether I got my package.Update: my package was found, it was at this location and mishandled by staff making it impossible to find in a timely manner (they wanted to stop looking and just have claims take care of it).I was called back to the store by the staff after being harassed by the owner; the customers were suggesting that the police be called on the store owner for her treatment towards me, screaming and making a scene.Very unprofessional and unpredictable are not traits I look for in a UPS store.

Review №10

2024-05-20 18:52:00

Very friendly staff, good location and prompt service.