The UPS Store in Aptos

Review №1

2024-01-20 03:24:00

I went in midday to notarize four documents. It was busy and they were able to accommodate me and keep the line moving quickly. The gentleman helping me was professional, and efficient. Highly recommend this UPS.

Review №2

2024-01-03 20:46:49

Ease of use in tracking packages and saving time Is just one benefit of visiting my local Aptos UPS Store #1253.Employees are kind and knowledgeable and service is prompt.Prices for service fit my budget, and the hours work for my busy life.Thank you!

Review №3

2023-08-23 04:46:52

Last week I stopped in to package up some paintings, initially I wanted to send them through UPS but prices were too high (although they tried hard to find an alternative shipping method for me!), so I ended up just having UPS package the paintings which I brought as checked luggage. The paintings were very well protected and arrived safely, I was impressed with all the effort which was made to package them in such a careful manner! Thank you for taking the time to make sure our paintings made it home safe!

Review №4

2023-08-02 00:14:17

I used this shop because theyre closer and I was trying to avoid driving in traffic. But unfortunately, people working at this location are completely incompetent.I dropped off a box of frozen food for overnight shipping. They did not send my box because they thought there was dry ice in the box. They did not bother to call me untill 28 hours after I dropped it off to say that they did not ship my box. The entire food went bad and had to be discarded. No refund for the food they destroyed either. Ill NEVER use this location again.Ive used the UPS store located at the junction of 41st Ave & Soquel Drive many times and Ive never had ANY issues there. They are fantastic!

Review №5

2023-10-15 22:05:28

I cannot believe it’s $2.50 just to send them an email to print something.. It was $11.50 total to print 10 black and white pages. what a scam. It’s FREE for up to 30 pages at the local library but they’re closed on Sunday. This was unfortunately my only option.. never again.

Review №6

2022-05-19 15:52:39

Ive been dropping off my packages here for awhile now. Yesterday was the first time that an attendant made me feel old. Ive always been able to walk in & out of there without any issues. I may have to find a new place that will he a bit more helpful to those that are not too phone savvy.

Review №7

2023-01-27 18:28:38

They run the heater and air conditioner on high and charge 2.50 to print labels! They must hate locals and homeless, as they put up a fence on the stairs instead of a handrail. This is the worst UPS store and Id rather spend 3 dollars in gas than to be cut in line by an entitled old man and talked down to by overpaid young attendants.

Review №8

2022-09-17 22:00:55

This ups store is by far one of the best in the area the staff is very kind and patient with everyone, I have seen staff personally step aside and assist those who have issues with technology as not all of us are tech savvy these days. This is the store you want to go to, make my Amazon returns so quick and easy

Review №9

2019-05-28 16:30:25

I am sorry to rate this store with only one star. I have come here tons of times and have had a great experience with the customer service. All of the people who work here are very nice and helpful. The reason why I am rating this one star is because of the changes to their printing fees. Before, all single page print jobs were ~$0.15 for black and white. Now they have changed this so that if you are printing a return label in black and white it is $1. It is still ONE page of black and white printing. This should not cost more just because you want to make more money on it. I now drive to FedEx on 41st St just because of the principle and will not return.

Review №10

2021-08-30 23:53:25

It seems like there is a whole new staff here now. Its really too bad because the new folks seem to have a real hard time doing the basics. And, even though I am not really in too big of a hurry, they do not get the fact that I am spending time standing around while they either make mistake after mistake, or ask for help and get trained on my time. Oh, and for some reason they attempted to charge an additional $30 for a package because it had been wrapped in shipping paper. That was done to cover up the old box I used, and it was done very well. That would have been almost $50 for a 2nd day package to a business in the central valley. USPS got it there next day for $8.00. If I need to use UPS I just pop down to Watsonville, as the staff there has all been there a while and the overall attitude is so much better. Only gave 1 star because it wont post with none.... Oh, yea, the freaking 3 inch fingernails......AArrrgggh