The UPS Store in Los Altos

Review №1

2024-06-01 16:54:40

Jennifer has the best outstanding customer service, I was greeted as soon as I walked in by her, She went as far as making sure I had the correct address as I somehow forget where I live but she made sure everything was clear and correct, Thank you again and Also nice and clean environment. Cleanest UPS store I been at, other locations won’t even lend me a pen 🖊️

Review №2

2024-05-21 22:27:44

Best place for all your shipping needs. Been going to this location for years and they are the best. Staff is friendly and helpful. Makes my shopping experience an easy and enjoyable one

Review №3

2024-02-13 15:43:08

Always quick, efficient, and the line is shorter than the US post office. And I’ve never encountered an employee taking a break with 14 customers in line and a supervisor walking around uselessly and not taking customers. I try to support USPS but UPS is a better experience.

Review №4

2024-03-31 00:31:11

Super rude with bad service. They close at 5:30pm, I got there around 5:05, found my return QR code at 5:14pm (while still waiting in line, only one lady in front of me, who’s almost done). The staff (a guy with short gray hair) looked at me and said he can’t let me return stuff today and basically kicked me out. He was very impatient with everyone. Well… then state that you close at 5pm then. What’s this attitude with everyone who stops by between 5 and 5:30pm?

Review №5

2024-03-05 23:51:54

Violeta helped my sister and me with a notary and was very nice and welcoming. She did the notarization quickly and without issue.

Review №6

2023-10-23 18:15:11

Jennifer, the UPS representative is terrific. She has always solved any problems I’ve brought to her. She is thorough, resourceful and results oriented. She is a great representative for your company.

Review №7

2016-02-29 17:48:18

I came here a normal Monday around 9 am and the door was locked, in the sign outside they show they are open at 8:30 am. And now as I writing this review its 9:45 am and still the store is closed.Watching all this customers trying to open the door without any luck and looking at the sign and they are surprised.Please correct the time in the sign outside.

Review №8

2023-06-16 21:09:48

Jennifer is a very friendly associate always helps me when i have troubles with my amazon returns love this store!

Review №9

2023-06-16 20:03:04

Always received excellent service here! Jennifer was very helpful and friendly!

Review №10

2015-12-16 23:07:38

Always a friendly smile and greeting. They know their repeat customers and are quick and efficient in all the services they provide. Highly recommend!