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Categories

  • Shipping and mailing service
  • Business center
  • Freight forwarding service
  • Mailbox rental service
  • Notary public
  • Office supply store
  • Packaging supply store
  • Print shop
  • Shredding service

Phone: +1 510-240-5422
Site: https://locations.theupsstore.co...
Opening hours
  • Monday:8 AM–6:30 PM
  • Tuesday:8 AM–6:30 PM
  • Wednesday:8 AM–6:30 PM
  • Thursday:8 AM–6:30 PM
  • Friday:8 AM–6:30 PM
  • Saturday:10 AM–4 PM
  • Sunday:10 AM–4 PM
Edit info

Total reviews rating 5

199 Reviews for The UPS Store 2024:

Review №1

2024-06-18 23:49:21

Evelyn is a a great person she has given me good customer service … every time i come in she helps and is really good

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Review №2

2024-06-05 20:32:04

Best UPS out there! I dont typically write reviews and usually my UPS visits are uneventful, but wanted to quickly shoutout JP. I went to a different UPS the other day to get my fingerprints done and the scanner wouldnt read my fingerprints properly because apparently my fingers had too much moisture - the other store offered little help while I tried for half an hour before giving up. I decided to try out this UPS the next morning instead and immediately JP took me to the scanner and personally helped me and gave tips on how to get it to work with ease. I was in and out in 5 minutes. Ill definitely be returning here anytime I need a UPS. Thanks JP and team!

Review №3

2024-02-17 20:06:45

The service at the UPS Store on Whipple was disappointing. The staff member had a bad attitude from the moment I entered, especially since I wasnt making a purchase. When I inquired about the required documentation for international shipping, she was dismissive and interruptive. As a result, I took my package to a different store where they provided excellent assistance. Its best to avoid this location to prevent having a negative experience.The lady in question is in the picture

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Review №4

2024-05-10 02:31:19

Very flexible and accommodating Staff. Made my transaction so peaceful and seamless. They love their work and do justice to what they signed up for and I was delighted with their friendly support. Big thanks to Evelyn who should be the gem of the store.

Review №5

2024-03-12 03:09:16

Had the pleasure of having Evelyn help me with my return and she was simply amazing!! I’ve never experienced a UPS worker who was as kind, pleasant and wanted to connect with her customers as her. She is super efficient at her job but at the same time very personable and makes her customers feel special and valued. That’s really hard to do in such a quick transaction but she does it. I hope I have the pleasure of being helped by her again. This location is out of my way but this is the only location I will go to now.Thank you for your kindness and help Evelyn!

Review №6

2024-03-23 18:58:17

I found this UPS store in Hayward online for an important errand I needed to take care of, and I am completely satisfied of the outcome. I made a call prior to my arrival, and spoke with Evelyn over the phone for confirmation. Evelyn and team knew exactly who I was at the time of arrival, and made sure that I was taken care of the best way possible from beginning to end. I highly recommend coming here for any of your services needs!

Review №7

2024-06-24 18:51:24

Efficient, friendly and clean.Changed from 5 to 1 stars after dealing with JP. Hes incredibly rude and his advice was to Go to another UPS store. Will do JP.

Review №8

2024-04-10 22:09:19

JP was so helpful I was very confuse on how to send my package. He explain in detailed what to do. I am so happy with the service. I will definitely will be coming back. He is so nice with all the customers. Thank you so much.

Review №9

2024-01-23 19:46:04

Ive been to many UPS stores, and this is hands down the best one Ive been to. Its super clean and convenient, but the best part is Evelyn! Shes a rock star whose energy will brighten your day. Super helpful and she got me in and out quick and smooth. Stop by if youre into no attitude and positive vibes!

Review №10

2024-05-11 06:42:58

So happy that this location opened near an errand hotspot AKA across the street from Target! Every time I have go to the UPS at other locations, I always felt weird or somewhat embarrassed because I had to return 10 things and I would take a while trying finding my Amazon QR codes. Not this place! The employees are so welcoming, warm and patient — making the experience not feel like an annoying errand or a burden to them. They are fast and you’re in & out in minutes, even if you’re returning a bunch of things! I believe it’s independently owned so go and support :)