The UPS Store in Encinitas

Review №1

2024-07-01 19:27:56

Dont take your parcels here... choose a different store. The manager Ajay has zero presence and awareness. Had a bunch of glass bottles in a parcel marked FRAGILE with large orange tape. He took it off the scale and dropped it on the floor from at least 24 off the ground. No personal accountability and terrible customer service...

Review №2

2024-05-14 21:45:56

Did a walk-in to get something notarized. Ajay was incredibly helpful and got it done with ease. Not sure why others are complaining. Great service! $15 for the whole process.

Review №3

2024-06-07 01:17:03

I especially love doing business with this store. It is the highlight of my day. The staff is ALWAYS friendly and efficient, especially DAISY, I believe she is the manager, always provides excellent customer service, a delightful person.

Review №4

2024-06-01 00:27:19

I wrote a harsh review with 2 stars last year and I am now changing my rating. I appreciate that they take all UPS returns and our Amazon returns. The place is super busy and has great systems in place to keep track of it all.

Review №5

2023-10-24 22:16:42

Prices on some simple things are just outrageous. I just paid $1.32 for one postage stamp! I appreciate that you guys take all the Amazon returns and such. There’s been times I need to buy a box or just one piece of tape and it also was ridiculously priced.

Review №6

2023-01-24 20:35:22

I’m all about supporting small business… But this has to be the cheapest UPS franchisee. I get we are in hard times …but, come on. His employees do the bare minimum and charge extra for tape I needed for one of my boxes - $1.18. Of the hundreds of dollars I’ve spent at their store sending Christmas gifts to family etc… there is no loyalty on their end. I have ignored the rudeness of all workers out of convenience but the customer service is terrible workers are sad and gloomy and unwilling to help. This was the straw that broke the camels back. I’ll gladly spend an extra $1.18 in gas to drive to the one on El Camino. They were amazing. Vote with your dollar. 🫡

Review №7

2022-10-29 20:55:34

I was need to return Amazon goods. Amazon return is always free and without box, but this return required a box, so I decided to buy it from UPS store. Usually boxes cost about couple bucks, ok maybe 5$ maximum, but they charged 17$ from me for “packing!” (They just put a tape on the box!). It’s ridiculous! You should to inform about the price for service, before to do it! I had a tape too and could do it by myself. It’s a half of the price of my return! Never will go to this shop again!

Review №8

2022-09-21 17:33:51

I have been to many ups stores and I have never had to pay for a strip of packaging tape. They charged $1 per strip. Pretty petty in my opinion. I ship many ups packages and I will never come to this store again

Review №9

2023-04-02 20:30:57

I should’ve read the reviews before going. Couldn’t believe the store wouldn’t add a piece of tape to my package and instead made me buy an $8 roll. I should’ve walked out right then and there but needed to get it mailed asap. Will not return. Awful service.

Review №10

2023-08-16 15:15:23

Never open on time. This store opens at 8:10 or 8:20. Once it opened at 8:25! Don’t count on someone being there at 8am. They should change the working hours or hire staff that can’t actually arrive on time.