Presentation on Map Reviews Nearby

The UPS Store in San Luis Obispo

4.6 (52) 3940 Broad St #7, San Luis Obispo, CA 93401, United States

Location on the map

San Luis Obispo, San Luis Obispo County, California, US

Phone: +1 805-549-0200
Site: https://locations.theupsstore.co...

Opening hours

Monday:8:30 AM–6:30 PM
Tuesday:8:30 AM–6:30 PM
Wednesday:8:30 AM–6:30 PM
Thursday:8:30 AM–6:30 PM
Friday:8:30 AM–6:30 PM
Saturday:9 AM–5 PM
Sunday:10 AM–3 PM

Edit info

Total reviews rating 4.6

52 Reviews for The UPS Store 2024:

Review №1

2024-04-07 05:22:47

FANTASTIC STAFF and terrific service at Store #4581! I had the pleasure of opening a new mail box account with Brenna, Sage, and Emily this afternoon and was blown away by their expert advice and top-of-the-line customer service. Patient, kind and understanding, their entire staff went out of their way to streamline the process. Sage helped me solve a complex color copying job that only a true expert could fix. Again, their entire staff should be commended. Thank you SO MUCH Sage, Brenna, Emily and Jesus--all of you are true experts in the realm of customer service!

Review №2

2024-03-05 02:07:25

Ian Sanderson was SO helpful! We had a fairly large order for some handouts we needed printed. He got them done so quickly and they look incredible. Would highly recommend this store for any of your printing needs. Great price also! Thanks again Ian :)

Review №3

2024-04-22 10:40:07

THE BEST! I have been working with Ian and the graphic design team at this store for years, and they are top-notch! They have incredible design ideas that make my business look professional, and they are reliable. Im lucky to have this store to support my business.

Review №4

2024-04-19 15:35:44

Seriously, couldn’t have pulled off our event without the help of UPS at 3940-7 Broad Street. Ian Sanderson and the team were so responsive, helpful and went above and beyond to get my multiple print items. Cannot recommend this team enough- they’ll definitely deliver all projects on time and perfect!

Review №5

2024-02-25 00:00:12

The team at this store provides exceptional service. I do a lot of print work through them and not only is the quality exactly what I’m wanting but they’ve helped with some graphics work and their turnaround time is insanely fast. Everyone is so professional and helpful. I can’t thank them enough for all their help over the years.

Review №6

2024-05-18 12:37:39

The folks at this UPS Store went all out to pack fragile items for a long journey east in airline baggage. All pieces arrived safelyI am pleased. Great service. Thank you.

Review №7

2024-05-04 02:15:42

Thank you Ian and the blonde lady that helped me prior - with my Notepad Order - it was very efficient and the communication was excellent This is my favorite UPS store in the county and I always get great service - a ‘shout out’ to Marcus - who is always out there trying to … ‘shorten the line’ - and he’s a very good listener Thanks 🌻

Review №8

2024-01-30 18:12:13

The service and turnaround time we get from Ians printing team is unmatched! Its great to be able to depend on them when were in a pinch for printing!

Review №9

2023-07-05 17:35:16

Sage was great to work with. I had to print some signs for my wedding and she assisted in advising on paper type and how to save the files correctly. Competitive pricing, quick turnaround. The pieces came out great, very high quality.

Review №10

2024-01-24 17:20:33

Understaffed - Went there at 8:30am needed documents scanned. 1 customer service representative was helping 4 people.. after 30 minutes I left

Review №11

2024-05-17 02:03:18

Great printing dept and friendly/helpful staff!

Review №12

2024-05-04 19:28:51

Super busy store but everyone is efficient and helpful.

Review №13

2023-04-15 00:58:40

Giving them two stars because they have been good in the past. But what in the world? Sending real estate docs. Asked them to scan and email. Three out of three have been a fail over two weeks. Today, losing patience. 5:30 asked for Manager. Young lady says she is manager (not Cole, the manager), and the internet has been weird. But its not just today, its been two weeks of fails. Bad thing is, you dont know your docs didnt go through until your gone, and missed your deadline. Now we are ccd, but they just shrug at fail. It is a complete mystery. Meanwhile, employees are laughing, sharing dating stories, yapping at each other and can hardly focus on their clients. Dont use this branch to email your docs until they know what they are doing. Whatever it is, please get this fixed.

Review №14

2023-04-19 17:07:24

The staff are always helpful and friendly. We have a mailbox there and love the convenience and security of having our packages delivered to their store. Also, their printing department ROCKS! They can print just about anything, and they do it well. Ive had them do several print projects for my business and our clients, and were always happy with the results.

Review №15

2022-09-21 19:50:56

Ian and the rest of his team at the Broad St. location is by far the best printing company. They are so thorough, efficient, and they handle all of our printing needs. Their store is our our number one source for printing brochures, signs, and proposals for all of our projects.

Review №16

2020-09-09 17:00:07

I have used their printing/design department twice now and could not be more pleased with the customer experience and service. Ian helped me design updated business cards for my company as well as designed vinyl wrap stickers for our promo item. Both items turned out great upon completion! They are my new go to for design and print needs!

Review №17

2023-05-02 18:17:32

They shipped my package and it got returned, and their computer system change the address. They should have credited or resent the package correctly, but they refused. I will never go to the store again.Update- the owner called me and now I rate them 100 % for customer service

Review №18

2016-08-10 17:22:43

The UPS Store in the Marigold Shopping Center is our one stop shop for ALL of our printing & shipping needs. Their staff is always kind and helpful even when its something as simple as sending a fax. What makes this UPS Store stand out above the rest is their amazing printing department. Their print staff can work with you to edit your print and marketing materials to really make them stand out in the crowd!!Just a few of the things weve utilized in their store: shipping, large format printing, business card printing, flyers printed & cut to size, live scan fingerprinting, notary services & the fax.These are just a few of the many resources they have for the community to use. Thanks to all who have helped us! We greatly appreciate the amazing staff at this UPS Store.

Review №19

2016-04-14 19:28:11

Oh My Gosh...I have used this UPS store for Many of my print and shipping needs. They have an extremely well trained and friendly staff. If you need it fast, they are your Go-To business Resource Center! One the services they offer is printing and enlarging digital photos. I just sent a photo from my phone of a water lily and they blew it up to 18x24 and you cab see the water drops on the petals!!! Thank you Ian and all the staff for creating an Excellent Customer Experience.

Review №20

2019-03-07 02:01:58

The Print Production team at this store is incredible. As an Artist, Im amazed at the quality of print products this team delivers. From their patience with me in assuring accurate file sizing to recommending the perfect paper, every order that I have received back has been above my expectation. I’m really thankful to have them and highly recommend this location.

Review №21

2024-03-13 01:35:36

Adequately staffed store to keep workflow moving.

Review №22

2023-05-26 23:59:33

Came here with a laundry list of things to do and Mark was super helpful! I had to redo my fingerprinting several times and he was very patient and kind.

Review №23

2018-05-03 18:29:05

When I walked in the door the counter area looked full, but I hadnt even walked to get in line when someone came out from back and offered to help. Jules was very kind and friendly helping me to mail a package today.Ive used this location before for mailing packages and getting things notarized. They are efficient and friendly.

Review №24

2018-12-05 16:12:52

The staff at this store is very qualified as well (the one over on Johnson is amazing). I bombard these guys with like 60 packages twice a year and they always receive it with no problem and help me unload and and a big hello. I’m really thankful to have them and highly recommend this location.

Review №25

2024-05-28 23:30:19

Friendly associates who go above and beyond to help me. Thank you Tony!!

Review №26

2018-08-07 20:10:21

I came to get an fbi background check for my visa two months in advance and received the wrong type of background check the first time. When I came back and told them they gave the wrong service they still made me pay for an entire new background check which I received incaclusive results for. I also had to pay for an expedited shipping service because my visa appointment was soon approaching. I came back a THIRD TIME to get NEW fingerprints and OVERNIGHT another service which I finally received accurate results for. I am extremely disappointed with the way they handle this situation. I ended up spend $168 total for my background check which normally only cost $62. Not only that but I was unable to receive my results back in time for my visa application. Now I am stuck having to extend/renew my visa abroad which cost extra $$. Essentially, I spend $162 for NOTHING. I HIGHLY recommend you get your fingerprints done elsewhere. I would of gone to my local police station (which I recommend you go to instead of ups) but they were all booked up pas my visa appointment date. DO NOT WASTE YOUR MONEY OR TIME TRYING TO RECEIVE THIS SERVICE HERE.

Review №27

2023-09-18 15:45:46

Awesome customer service! Every time. Smiles, warm and friendly personalities, knowledgeable.

Review №28

2019-10-08 23:12:03

The team here provides amazing customer service. Theyre fast, efficient, and friendly. Something thats hard to find with businesses nowadays. Ive called a dozen times to check my mailbox and they answer on the first ring and seem genuinely happy to help.

Review №29

2018-02-22 19:10:32

I needed some marketing material printed. The staff was quick to respond to my emails and they were so helpful.The print quality was exceptional. I am so happy to know we have a great local printing provider.

Review №30

2022-05-24 00:11:20

We needed several services (copies, notary, certified shipping), and the staff was accommodating and knowledgeable! Love being able to get all the services at one place, from friendly people—

Review №31

2023-05-05 04:15:11

Wish I got his name but young dude that helped me out was a true pro! Good attitude with the skills match. Promote that man!

Review №32

2016-12-21 20:26:44

These people do not know what they are doing. Had a problem all they needed to was to tell me to go to the UPS hub which is almost next door and every thing was fixed but I had to track down a driver to find this out. You think the people at the store would know how to deal with issues, they just sent me to another UPS store which could not help me either.

Review №33

2024-05-14 23:45:11

Excellent service and friendly people!

Review №34

2023-05-30 02:25:41

I will only go to this UPS store! Staff is always so friendly and helpful!

Review №35

2023-08-16 21:53:20

Mark was kind, efficient, and helpful ! Had a document printed quickly. Thank you!!

Review №36

2020-04-10 22:48:56

Fantastic notary service! We had an urgent last minute request and they were extremely knowledgeable and responsive. Thank you UPS!!!

Review №37

2023-07-11 21:07:47

Best ups experience. Awesome customer service give these folks a raise!

Review №38

2021-07-26 15:30:39

I have a mailbox here. It is convenient to get a package delivered from any carrier to one place and the staff are fast and friendly when I have items that are too big for the box.

Review №39

2021-11-03 05:03:51

First time the person who helped me was friendly and helpful.Second time, zero help, no acknowledgement that I was there and what I mailed never arrived.

Review №40

2022-05-26 03:26:14

Super nice, friendly people who really help even with outside issues if they can.

Review №41

2022-05-15 16:26:41

The whole place is run efficiently and Kenneth & Ian are print wizards

Review №42

2019-06-21 02:57:12

Helped me with a complicated package. Its been a few weeks but it definitely made that day easier for me.

Review №43

2023-04-20 23:09:02

Always friendly and helpful services.

Review №44

2023-01-30 18:31:44

Staff are really good and helpful.

Review №45

2023-11-09 04:40:02

Fast, efficient, cheerful

Review №46

2016-11-14 19:19:29

Best ups store, plenty of staff, competent!!!

Review №47

2015-02-01 07:06:15

Busy place, but the staff makes the service extraordinary!

Review №48

2019-05-18 01:16:20

I experienced very, very good customer experience

Review №49

2023-07-12 22:23:04

Quick

Review №50

2018-12-26 20:18:00

Best customer service!

Review №51

2022-12-30 04:41:49

Great services

Review №52

2021-08-08 03:20:21

Good store