The UPS Store in Goleta

Review №1

2024-04-06 22:15:38

The girl working was so incredibly rude and disrespectful. Her employee number is 137940. We came in a few minutes before closing to ship out two packages. Immediately upon entering she said “we close in 1 minute”, no hello, or welcome in. Then when we kindly said we will be quick, she said “I only take cards, no cash. We hurried to package our shipments and left as soon as possible so she didn’t have to wait. Our receipt shows we were checked out by 3:04pm, 4 minutes after they close. We are great customers of this UPS and use the store for shipments multiple times a week. I have never been treated like this before. I hope the owner does something about her attitude, not ok. Maybe this isn’t the job for her.

Review №2

2019-12-12 00:13:21

They have later drop off hours here for packages if you need to get something shipped. Many other locations cut off time is at 3/3:30/4. Their ground and air shipping hours are a bit later which is why I come to this location.The staff is always friendly and efficient and there is rarely a line. If there is there is usually more than one person helping people and they are good at their job.Not bashing other locations just acknowledging my preference for this one.

Review №3

2024-02-02 16:57:48

Love the folks who work there, BUT do not love rhetoric fact that they have an “up-charge “ for stamps and do not admit that. Was charged $76.25 for 100 stamps, instead of the $68 that the Post Office charges. Clerk denied it, but another clerk verified when I returned 200 stamps for a refund. Ludicrous

Review №4

2024-03-20 23:22:31

There was such a sweet older lady and younger guy working there. So friendly. I appreciate this location.

Review №5

2024-02-17 16:24:10

Love this UPS. Friendly, fast efficient. Never had any problem.

Review №6

2020-12-06 03:11:03

Most of the people Ive very briefly dealt with at this location have been helpful and friendly. Zero issues. However, I had very significant problems after paying for a package of mine to be dropped off at this location for me to pick up. What seems to be a supervisor there (the oldest worker Ive seen there) decided to refuse the package because it was too big and not enough space in the store. Nothing I could do. Turns out, that actually meant my package was being returned to sender. Yes it was a big box. I understand that. I also understand holidays are crazy for shippers, but why not warn me first? I paid $130 to have it shipped, plus the $5.99 to have it dropped off at a UPS access point. Now, after talking to the small shop I ordered from, I can have it shipped again to me, but only after paying $130 again!Very unhappy with all of this. All because someone thought itd be a good idea to refuse and then return to sender one of my packages. Not dealing with this UPS location again.

Review №7

2020-06-20 17:25:49

During these scary times, its nice to know that Jeffs running his business with us in mind! I have been to the UPS Store/Goleta many times and everyone is always wearing a mask correctly! Sometimes they have a line out the door because only 4 people are allowed in at one time. I appreciate that they are following the rules for everyones safety!!!!

Review №8

2022-08-26 20:13:03

Went in to send a package and I needed help with getting the mailing form printed out. The man was EXTREMELY rude, his attitude was so far out of line. He refused to help and told me that it would just come out fuzzy and was just not helpful. I would 100%suggest that no one use this store.

Review №9

2017-10-08 00:44:34

Been going here for over 6 years now... Friendly, Knowledgeable staff able to provide best available shipping options to make sure your always getting your shipment to it’s destination fastest while being at the best deal.** constructive criticism **they close early throughout the weekMon-Fri : 6pmSaturday : 5pmSundays : closedIf you have a personal mailbox, you can pay for a key to access mail after hours, (which is convenient) however when the mail consists of packages.... it’s gonna have to wait. 😐

Review №10

2017-07-14 13:13:19

This UPS store is outstanding! Have used this store for 17 years since 2000 for all my personal and business needs. They have always bent over backwards -to help with any situation that has come up- no matter how complex. LOVE this place!!! Would give 10+ stars if I could.