The UPS Store in Canoga Park

Review №1

2024-05-14 22:27:56

The service here is unbelievable. I go to where people are kind and knowledgeable, NOT WHERE ITS LESS EXPENSIVE. Their prices are the same at most UPS Stores but like I said the Manager Daniel is patient and knowledgeable and he walked me through a huge mess that I created with important documents that needed to be emailed. There are still kind people in this world, you just need to let others know where.Stay Safe and God Bless.Dianna D.

Review №2

2024-01-30 00:25:19

I had a great and easy experience at this store! Daniel was remarkably friendly, swiftly addressing my package needs, and maintained composure despite being quite busy. Rather impressed by his efficiency and positive attitude. Make sure to ask for Daniel! He will get you in and out!

Review №3

2024-06-20 23:52:20

The longest wait ever. This place is ran by one guy. They need more help. They need more employees. 35 min just to drop of a damn package?

Review №4

2023-12-12 13:07:08

I came to return an Amazon package. Previously, I went to other UPS stores and had some really bad service. Today, while in line waiting at this UPS on Roscoe and Topanga, I witnessed an employee named, Daniel, do something you often don’t see in the customer service business anymore. He showed passion, kindness, and very hard work ethic. Sweating while package something for 2 people who mailing a large package. Before she paid, he apologized and told her “ I forgot to add your coupon”. She was so grateful she kept saying thank you to him, and he responded “I love what I do”. Anyone, with an “I love what I do”attitude performs better at any job they have. Daniel is a prime example of someone who loves what he does. Very polite, and hard working. If you are the owner of this business you need to realize what a gem you have for an employee. Finding people like him in any service industry is not easy now a days. God bless you, Daniel. The world would be a better place with people as dedicated as you.

Review №5

2024-01-20 00:10:56

Best place to mail! Every time I come here I get treated with great customer service and Daniel is very easy to deal with and understands how to do his job. Very friendly and efficient! Thanks Daniel!

Review №6

2024-04-20 17:53:23

I got an excellent service at this store, Daniel went out of his way to assist me and help, his attitude was very professional he greet me with a smile, it was a pleasure to vibe here

Review №7

2023-11-25 21:21:58

I rang the buzzer to get in and the guy was irritated. He took my package and I asked for a receipt. He said that they dont normally give a receipt, but he would do it this time, in a rude and belligerent. I told him that I always get a receipt when I turn in a package and how would I be able to prove that I dropped it off at the facility. He then gave it to me and started to argue that they dont give a receipt when you drop off a package to send to someone which is ridiculous. I will never go back to this facility and be verbally abused because I simply asked for a receipt to verify that i dropped off the package and to protect myself. Horrible service !

Review №8

2024-05-01 22:30:18

Great friendly service. Daniel H helped out and made it quick and easy.

Review №9

2024-01-20 03:05:53

Had a very big, long, confusing return for Amazon and Daniel Hamilton was very helpful and patient the whole time! Ill be back to this location.

Review №10

2024-04-11 00:53:57

Unbelievable customer service room his time and helped me thanks Dan !!