Presentation on Map Reviews Nearby

The UPS Store in Antioch

3.6 (27) 3186 Contra Loma Blvd, Antioch, CA 94509, United States

Location on the map

Antioch, Contra Costa County, California, US

Phone: +1 925-754-5300
Site: https://locations.theupsstore.co...

Opening hours

Monday:8 AM–6 PM
Tuesday:8 AM–6 PM
Wednesday:8 AM–6 PM
Thursday:8 AM–6 PM
Friday:8 AM–6 PM
Saturday:9 AM–5 PM
Sunday:Closed

Edit info

Total reviews rating 3.6

27 Reviews for The UPS Store 2024:

Review №1

2024-05-17 06:39:53

I had an Amazon return that is done at this location. I had messed up the return on my phone and had no idea what I was doing. There were two people taking turns trying to help me and helping other customer as my phone had froze. They employees were so kind and helpful. I was so impressed with the way I was treated. Thank you

Review №2

2024-02-14 15:14:14

The store manager, peetra, is very friendly, kind, and helpful. I had a postal box for a while and all staff did a great job with my mail and packages.

Review №3

2024-03-21 15:22:20

$30 to send a normal light box$50 to ship a heavy boxcustomer service was wonderful, quick and easy, although I did take precautions so results may vary

Review №4

2024-02-22 00:28:18

Because the people that work there are friendly, patient, and quick. I love going there especially for my first impression, it was amazing!

Review №5

2023-12-27 02:13:20

My husband and I could not find a box for a gate return so we had to get a bit creative and Lacresha and Alexis helped us make it work! They were very friendly and professional.

Review №6

2022-08-22 17:08:55

I like to ship from UPS.i usually have a QR code so they just scan it and print my label right there at no extra cost. I ship a lot and prefer to use UPS over the other ways Ive tried. They seem to be on time delivering much more often than the other main company. Sometimes theres a line but if you avoid going between 4:00-5:00pm its great! Usually the people that help are friendly and professional and the ones that arent, never last long. You can get pretty much anything you need for shipping but I get my shipping supplies before I go to save money. They will also pack your items if you want, at a charge.

Review №7

2023-09-08 14:11:01

SPECTRUM CABLE just took out all ESPN channels and DISNEY channels off the air right before the NFL kickoff... DISNEY and ESPN is done... UPS.... YOURE NEXT...you believe youre 1 page of print copier should cost $5.34... you belive youre HS dropout drivers should make 6 figures... IM SHORTING YOUR STOCK NEXT UPS.... GET READY TO CRUMBLE...

Review №8

2018-03-18 18:22:17

Terrible store. The one time I went was because my printer ran out of ink and I needed to print my wife some resumes real quick. The guy working there was chatting (personal chat, not business) with someone while I stood there waiting. I had to actually interrupt by saying excuse me after 7 minutes and the guy helped me reluctantly as his buddy stood there waiting. I put my thumb drive into the computer to print the files. Afterwards, I was charged a $5.00 use of computer fee on top of the printing charges. Ive been to dozens of print shops in my day and using a computer to pull up your print job has NEVER been considered using the computer that is when youre creating a print job. The customer service was lousy, the charges were high and ridiculous and the prints that came out werent even good. This shop sucks! Avoid! Plenty of better places around. Id rather chisel a document into clay, wood or stone before I go back.

Review №9

2020-10-05 16:42:02

Arrived at the ups store on Contra Loma at 820am, as it states online that the store opens at 8am. Only to wait for the store to actually open at 9am and as if that wasnt bad enough, was told that the service that I came for ( a notary ) wasnt available until 1pm. This was very inconvenient and extremely annoying.Corporate or whomever reads these reviews it would be nice if your website reflected the actual opening and closing times as well as the times particular services are available for your stores.

Review №10

2017-03-15 20:38:37

They went above and beyond to help me return my Dyson for repair. The reference number given to me by Dyson wouldnt work. Lori actually had to call Dyson to get it figured out. I really appreciated her and others in the office going that extra step to help me out. Especially since I know they were busy.

Review №11

2022-05-21 16:59:30

Visiting Antioch and need some docs scanned and emailed ASAP. The person at the store was efficient and professional. Got it done quickly. Thanks. You were a life saver.

Review №12

2018-11-20 03:09:51

Went to the store 15min before closing, there was only one associate working the counter(youngster, his name was William). He had a little rush of atleast 4 people, which he handled with efficiency and proffessionalism. He then proceeded to help me, at this point after hours, still with a smile on his face. Very good experience.

Review №13

2019-05-31 21:45:50

Horrible customer service I couldnt even print a single sheet of paper black and white because they wanted to charge me $3.50 to email it to them and then $0.22 for the copy. Would not accept a thumb drive to put into the machine nor are their machines Wireless. this UPS store is straight out of the Stone age and Im very disappointed in ups for allowing their sort of operate in this capacity. I am now on my way to FedEx.

Review №14

2024-02-01 22:55:58

Super fast service, and always friendly workers!

Review №15

2018-12-24 21:50:00

When I need to mail a package this UPS Store is where I prefer to go. Ive had a good experience every time Ive been there. Everyone whose helped me to be friendly and knowledgeable.

Review №16

2022-10-29 15:01:13

Very prompt service and pleasant personality from Tony. Dropped off material and received receipt for UPS delivery.

Review №17

2018-05-14 20:43:13

It will cost you more than a printer to print couple of pages. Their computer takes forever to start and will charge you $7 just to use it. Dont even think about using this place.

Review №18

2018-12-16 01:07:02

Its like the employees dont want customers to come in their store and inconvenience them with having to do the job they hate so much. So just give them what they want and use the fedex store on lone tree instead.

Review №19

2020-08-23 23:26:16

UPS Store charges $4 to print out 1 piece of paper in black and white, $4.25 if you want it in color. For. A. Single. Piece. Of. Paper.Absolutely ridiculous for a store that’s supposed to specialize in printing and shipping.

Review №20

2019-05-15 18:41:32

Customer service sucks at the store helps no one, they dont even know how to print the labels off I would recommend going to a different one

Review №21

2023-02-04 16:55:33

Great place. Both UPS & FED X

Review №22

2022-07-16 18:22:04

Mean counter person. She was not helpful. So dissatisfied.

Review №23

2022-07-31 22:24:56

Friendly, professional and courteous staff and owners

Review №24

2016-07-08 17:04:57

Old but okay

Review №25

2016-02-15 09:45:22

Nice environment !!

Review №26

2016-02-09 04:29:47

Excellent service

Review №27

2021-05-25 00:11:59

The service was very good when Miss. MarleneHe was very efficient x professionalMainly because he spoke Spanish and the help was much more professional. Lets hope they have staff with the same qualities.