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The Shannon Jones Team-Keller Williams Realty-Long Beach CA in Long Beach

4.9 (90) 6621 Pacific Coast Hwy #150, Long Beach, CA 90803, United States

The Shannon Jones Team-Keller Williams Realty-Long Beach CA image

Categories

Real estate agency
Real estate agent
Real estate consultant

Location on the map

Long Beach, Los Angeles County, California, US

Phone: +1 562-896-2456
Site: http://showmehome.com/

Opening hours

Monday:8:30 AM–5:30 PM
Tuesday:8:30 AM–5:30 PM
Wednesday:8:30 AM–5:30 PM
Thursday:8:30 AM–5:30 PM
Friday:8:30 AM–5:30 PM
Saturday:8:30 AM–5:30 PM
Sunday:9:30 AM–4:30 PM

Edit info

Total reviews rating 4.9

90 Reviews for The Shannon Jones Team-Keller Williams Realty-Long Beach CA 2024:

Review №1

2024-02-09 23:01:09

We’ve known Shannon and Brad since we bought our house in Rose Park in 2000, and they were our neighbors up the street. Over the years, we saw how well Shannon and her team marketed other Rose Park homes. When it finally came time for us to sell, we knew they’d do the best job for us.Selling our place from out-of-state was inevitably stressful, but Shannon, Brad, and David kept us completely up-to-date on the status of the sale throughout the process. We were very pleased that our buyer agreed to use Shannon’s team as her agent as well - it streamlined the sale process and saved us a substantial amount on commissions and other selling costs. We were very happy with the price that we ultimately agreed to, and the speed with which the sale was completed.We would happily recommend The Shannon Jones Team to other property owners in Rose Park and the greater Long Beach area. They know the market and know how to take good care of their clients.

Review №2

2024-04-11 02:15:55

We are a retired couple from the Bay Area who have successfully relocated to beautiful Lakewood with help from Shannon and Brad.Brad worked closely with our Bay Area real estate brokers and helped us quickly find the best home, best location and at the best price! He gave us wise and professional advice throughout the buying process and even after the sale closed. We highly recommend Brad and Shannon Jones for your next home sale or purchase.

Review №3

2023-02-18 17:34:55

Shannon and her team are awesome! They helped me so much with all of the small details of buying a home. They explained everything and answered all of my questions Julie, Brad and David were all very helpful. They are a great team and I highly recommend them.

Review №4

2023-12-08 23:50:20

Shannon and her team helped us find the perfect home in less than two months after no luck in almost a year of looking with our previous agent, and all in a very difficult market! She listened, was kind, and as result made us VERY happy home owners. Shannon’s massive number of years of experience coupled with her endless patience makes her the best choice for real estate in Long Beach and beyond!

Review №5

2024-02-17 02:25:04

Shannon & her team were the best I have ever worked with! They provided exceptional service & referrals to painters, cleaning crew gardeners & handyman to help with minor repairs as the property was 100 miles from my home.

Review №6

2023-12-08 19:08:45

From my very first interaction with Shannon Jones, I was immensely impressed by her consummate professionalism and extensive knowledge. Shannons attention to detail and her commitment to excellence are truly remarkable. She possesses a unique ability to understand and anticipate her clients needs, ensuring a seamless and satisfying experience.What sets Shannon apart is her unwavering dedication and enthusiasm for her work. Her approach is not only highly professional but also genuinely caring, making every interaction with her a pleasure. Her expertise is evident in every aspect of her service, reflecting a level of skill and dedication that is rare in her field.Shannons integrity, reliability, and exceptional customer service have earned my utmost respect and trust. She consistently goes above and beyond, demonstrating a level of commitment that is truly inspiring. Her work is not just a testament to her abilities but also to her passion for delivering the best possible results for her clients.

Review №7

2023-10-20 23:03:25

Shannon and her entire team did a wonderful job helping me find my new home in Long Beach, not easy when you live over 350 miles away! From in-person to virtual showings, constant communication throughout the entire buying process, and referrals to a great mortgage broker and other vendors, they went above and beyond meeting my expectations. And super nice people too. If you are buying or selling in the area, dont even hesitate, call the Shannon Jones Team!

Review №8

2023-12-08 19:47:17

Shannon and Brad are the best real estate agents we’ve wored with. They sold two of our homes and we were able to exceed our price for both homes!Our first home sold within five days. The way that her team staged and photographed our home was like we had a new home. It looked gorgeous. Which is why it sold so fast I’m sure. The second time we used the team was last year. We were on an RV trip and decided we wanted to move to North Carolina. We called Shannon up who took it upon herself to have her team stage our home, photograph and market the home. The first weekend it sold. Amazing! She took care of everything for us.We can highly recommend Shannon’s team.

Review №9

2023-12-09 03:24:08

I worked with the Shannon Jones team to sell our house and buy a new one! What a fantastic team! They were so efficient and really helped us choose the right price. Then we sold significantly higher than expected! The we had bids immediately after the open house and move to close very quickly. So painless. So helpful.

Review №10

2023-04-10 23:54:13

Shannon and her team are great. I bought my first home with Shannon in 2009 and used her team for a third time in 2023 for a sale. Each transaction has had its own unique challenges, but Shannon is a pro and helped us work through everything to get the deals done. Most recently, we had relocated out of Long Beach prior to listing our home. Since we were 350 miles away, Brad made sure all of the prep work was completed on time and kept us on track to list the home on our target date. Shannon provided great guidance with pricing and explained each step once we had an offer and were going through escrow. David did a great job coordinating all of the paperwork and is super responsive to questions. Shannon knows the local market and wants the best for her clients. I would gladly use Shannon and her team again in the future.

Review №11

2021-04-07 15:28:53

Shannon Jones and her team were at the top of their game when we needed it most. While weathering the storm of 2020, Shannon Jones was attentive, innovative and persistent in showing and selling my home. She was our first choice and by far the best choice.

Review №12

2021-01-24 21:35:02

Shannon Jones and her team guided us through the successful sale of our townhome, providing helpful pre-sale advice and great support throughout the entire sale and escrow process. She and Brad Jones were very knowledgeable about the local market and shared that information with us, while Kay in the office gave us great support with all the paperwork. Most importantly, I was laid while our condo was on the market so we were unable to move forward on purchasing our house. They graciously put everything on hold until we were financially ready to re-start the process: no pressure, no questions, no repeated contact. Just an assurance that once we were ready they would be willing to work with us. And once we were able to proceed they quickly set to work, gathering our criteria for what we were looking for, and helped us quickly find the home we’re in today. I would be very comfortable recommending the Jones team to friends looking to find a reliable, effective, and trustworthy realtor.

Review №13

2024-04-09 18:36:28

Brad was just the best. This was my first solo buying experience and he was there for me every step of the way. The entire team was outstanding but Brad was awsome. HIGHLY recommend the Shanno Jones Team!!!

Review №14

2023-12-08 19:03:40

Shannon and her team were incredible! Super professional, incredibly knowledgeable! She gave great advice and guidance. As a result, we were able to sell our home quickly (above asking). Highly, highly recommend!

Review №15

2023-12-08 20:24:42

The Shannon Jones team has helped us purchase two homes, and sell two homes in a twenty three year span. Knowledgeable, responsive, honest, and hard working are a few words that come to mind. They are experts in the Long Beach area. I cant imagine using another realtor. I whole heartedly reccomend them. Fantastic in every way!!

Review №16

2023-12-15 01:16:47

*edited after response from Shannon- They are very nice and probably great if you are just buying/selling normal homes. I have probate properties and was given their name from my attorney. I had my pick of companies and did a lot of research, literally agents begging for my listings! One property was going to be an easy sell, nice home, good condition. The other home was in need of some repairs and building was more of a challange. I live out of state so that made things very hard too. Things started out well, good communication and such. They spent a lot of time getting estimates but then decided that property was too much work and quit... Who quits 2 sales? Attorney was shocked as was I. I wasted valuable time and energy. Dont use them for Probate sales!!!! They may tell you its their wheel house but they dont acutally want to do the work, when work is needed. Also I was told I would be working with Shannon, once they got the first listing everyting switched to her husband. I hired Shannon, not Brad. I could tell Brad was annoyed with me, maybe because I was a woman? He missed several key issues at one property (Water damage in bedroom and family room around the windows as they never opened the blinds damage I found in about 10 min). Shannon is the front woman- and Brad does all the work. With a lot of moving parts you should meet them both. When it became clear the smaller unit would be a bit more challenging they bailed. Brad asked me every week when I was going the give them the second home as a listing. I wasnt ready to sell that as it needed to be cleared out and fixed. Our agreement was they got the smaller unit to sell first to see how it went then they would get the bigger more $$ house. He kept pressuring me to sign the second listing agreement. As we were about to have the home go active they were leaving the country for 2 weeks. When I questioned who was doing what while they were gone during the critical final stretch of getting the home on the market they got offended. As the client it was not unexpected that I would have questions and as to who was taking care getting the house active during their 2 week vacation. They did put in alot of time with zero return but then quit, which was shocking. They didnt like when I asked them to back off bugging me for the second listing. They also didnt like when I asked who was actually going to get the house staged as promised and active.Many emails/phone calls ended when can we get the other home listed?? They are likely fine for normal sales. I would not recommend them for probate or as an out of state seller. I lost valuable time that I cant get back. ** Updated after her response, I have re-read the texts sent and all were professional. Being out of state with 2 properties, tenants, utilities that were off, probate, lawyers, repairs, clean out and a million moving parts on 2 homes and living thousands of miles away it still doesnt seem that unreasonable. Most texts were short on my part and professional in the context of the 2 homes, living in another state & not knowing CA laws or the probate process they were appropriate. She is just angry and doesnt like the feedback.

Review №17

2023-12-08 19:09:17

The Shannon Jones team had to deal with a difficult sale of my home in a declining market. Although I was incredibly stressed, they helped me navigate my anxiety and ultimately, thanks to them, my house sold. I appreciate their professionalism and support. I sing their praises to this day.

Review №18

2023-07-06 14:45:23

The Shannon Jones Team did an amazing job of guiding us throughout the sales process. Our house sold quickly and for a price that met our expectations. The marketing of our property was highly professional, including professional photography. The communications with the team was consistent and when questions came up the team was always quick to respond. Our sales experience was 5 stars from every aspect.

Review №19

2022-08-30 04:59:02

The Shannon Jones Team were awesome to work with. Julie and Brad helped so much to make the home buying process as smooth as possible. They provided excellent guidance, were very patient during our search process, and put in the effort to really understand what were looking for. They took the time to go over all buyers documents with us and made sure we understood the details of the transactions. The team was very knowledgeable of the market and the entire process. It was a pleasure to do business with the Shannon Jones Team and would engage them again if we ever decide to buy another property.

Review №20

2022-08-12 18:31:58

We worked with Shannon and Brad last year to purchase our first home. They walked us through the process and genuinely heard our wants/needs. Appreciated the professionalism and patience, as it took a solid 6 months and multiple offers to find our home. Just when we were hitting fatigue with the home search, they helped us secure our first home. Would definitely recommend working with the Shannon Jones team and will most definitely work with them in the future!

Review №21

2021-05-27 22:47:46

Shannon and Brad (and the whole support team) made the process of selling my home an actual pleasure. She went above and beyond my expectations in every aspect of the process. This is my fifth home sale and the experience I had with the Shannon Jones Team was by far the best - even with my short schedule. Shannon had a marketing strategy thought out even before our first meeting! She had done her research on the historic neighborhood, understood our special tax benefits, and made sure all potential buyers knew what it meant to purchase a designated historic home. When it came time to accept offers, she prepared me for offers over asking and appraisal - and how to evaluate them. At the risk of sounding over-effusive, The Shannon Jones Team should give a master class on how to market and sell houses in Long Beach (and anywhere else). Thank you to everyone on the team for making my sale an enjoyable experience.

Review №22

2021-11-18 18:05:56

This is the second time we worked with the Shannon Jones team and they were great to work with again. Shannon knows her stuff, tells it to you straight, and priced our house perfectly to sell. They made our house look beautiful in the marketing. We received 5 offers in a week and sold for 75K over asking! Brad helped us get our new house, working tirelessly and persistently to land us the house we wanted, even when we hadnt sold our own house yet! We had a lot of tight timelines and they kept to all of them! The rest of the team kept us informed everyday of all the documents, escrow, updates, etc. And when some things didnt go quite right at closing on our new house (with the seller, not Shannons team) they made it right anyway! They have lots of contacts and great recommendations and help you work through all of it, sometimes doing it for you! I highly highly recommend Shannon and Brad and the whole team- I will continue to work with them in the future!

Review №23

2021-07-11 20:15:47

Thanks to Shannon Jones and her amazing team we sold our house and bought a condo in about a month and a half. Shannon provided excellent advice in pricing for a quick sale. Her team hit the ground running to put our house on the market and professionally showcased it to sell quickly at the highest price possible. Brad Jones worked closely with us to find a new home. All of his advice and experience helped closed escrow in a few weeks. If you are looking for a professional team, that will get you results quickly, we highly recommend the Sharron Jones Team.Sheila and Dennis Dozier

Review №24

2022-09-20 17:46:26

We had an exceptional experience with Shannon and her team. From the initial consult with Shannon, it was obvious that she really knows her stuff when it comes to real estate, and Long Beach real estate in particular. Shes very kind but not afraid to challenge your thinking if she realizes you might not be thinking something all the way through. Her advice was invaluable throughout our home buying process, even though this was our second purchase. Shannon and her team never missed a beat throughout the entire process, and we were able to close relatively quickly - its kind of surreal to think the process is already over! We ended up choosing a house that wasnt originally our first choice (or anybodys first choice, apparently), and we ended up saving quite a bit of money on the purchase as a result. We couldnt be happier with the process and are very grateful to Shannon, Brad, David, and the whole team.

Review №25

2021-01-24 17:29:22

When we purchased our home in 2016, Shannon and her team were awesome throughout our home purchase. They were organized, coordinated, highly professional, highly responsive/communicative, and they were principally interested in meeting our specific needs and representing our interests. I appreciated the end of the week progress reports, and the near daily touches on the transaction at large. My husband and I will certainly use the Shannon Jones Team again, and we will recommend Shannon and her team to our friends and associates looking to purchase homes/real estate in the Long Beach area. They are all about long term relationships and I feel like they are a part of my extended family.

Review №26

2020-10-13 18:32:57

The Shannon Jones Team is absolutely incredible. We have worked with them on two home sales in Long Beach. Most recently we worked with the Shannon Jones team to sell our home during the pandemic and move across the country. Shannons team did an amazing job of following state guidelines, creating alternative ways for our home to be viewed that followed protocol while making us and potential buyers feel safe. Shannon and her team is incredibly organized and provided us with our documents neatly saved on a flash drive at the close of our sale. They handled organizing virtual open houses/tours, inspections, and other aspects of the process seamless. The entire team is incredibly responsive and works together to answer questions quickly whether they big or small. The entire team is highly professional and really made a big difference. We purchased a home in another state and have worked with two other realtors and Shannon and her team remain unmatched and made all the difference for us. They truly go above and beyond for every client.

Review №27

2018-09-02 13:35:30

Shannon was our agent when we purchased our home in 2006. We had an outstanding experience with her and the entire Shannon Jones team back then. As the listing agent for the sale of our home this time, we were witness to Shannons marketing strategy for our home, which as our purchasing agent, we could not have witnessed in 2006. We were so impressed by Shannons pricing strategy, her remarkable marketing techniques, especially her use of social media, and her teams attention to every single detail throughout the entire process of selling our home. Shannon and her team were sensitive to our schedules in arranging showings of our home. We were updated on every single step of selling our home, and I especially enjoyed receiving an email every Friday afternoon detailing the status of the sale of our home. I would, and have recommended the Shannon Jones Team to anyone that is considering purchasing or selling a home. While we no longer live in Southern California, if we ever return to the area, the only realtor we would ever use is Shannon Jones.

Review №28

2022-09-13 21:53:30

Agent Brad Jones came to us as a referral and he immediately took care of my wife and I from the start of the buying process. He interviewed us thoroughly and answered all of our questions in a professional and timely fashion from the start of our search to the absolute end. Brad was genuine and consistent, the main reason why we felt we can put our full trust in him. He is experienced, and knowledgeable about the housing industry of all of Long Beach. He works well with other agents, and this alone can be vital in getting selected for a home when there’s competition. He sends you lots of listings(Actual listing that you would consider). He has a team that is reliable as well, and can answer any of your texts/emails in a quick manner. All in all, it was a great experience purchasing our first SFH, and I wouldn’t change a thing about it. We look forward to working with with Shannon, Brad, and David in the future.

Review №29

2020-10-22 17:49:50

We are thrilled by the service we received throughout the sale of our home by the Shannon Jones Team. Shannon Jones and her team knowledgeably and skillfully guided us through the entire process. From the initial consultation to the listing and marketing of our home to the offer acceptance process through the close of escrow, we always had professional, responsive service. We had previously used the Shannon Jones team to originally purchase our home and we will definitely use them again for our future home purchase. We highly recommend the Shannon Jones Team!

Review №30

2022-01-17 16:50:03

Im so glad I chose Shannon Jones as my realtor. I was apprehensive about the whole convoluted process of selling my home, but Shannon and her team were amazing. When I finally made the decision to sell, she took my call right as her office was closing for the day. It didnt matter that everyone else in the office was leaving for the weekend, she took the time and patiently answered all of my questions. She, Brad and the entire team are knowledgeable and professional and were there for me anytime I had a question. From the beginning, with suggestions on getting my home ready, to negotiating counter offers and working with the buyers agent, I was always kept informed. I knew I was in good hands with a team that was looking out for my best interests. Selling a home is a long, arduous process, and I cant imagine working with a more competent team. If you are planning on selling your home, I highly recommend The Shannon Jones Team - Keller Williams Realty.

Review №31

2022-08-12 19:13:04

The Shannon Jones and her team of professionals did an outstanding job listing and selling our home from start to finish. Great communication every step of the way. Using her service was the best real estate decision I have ever made. She sold two houses for us in a little over four years with outstanding results!

Review №32

2022-01-30 03:05:32

We worked with Shannon Jones and her team to both buy and sell a home. We were so lucky to work with such a professional, dedicated team! Shannon was so aligned with us on exactly what we were looking for during the buying process, and we were incredibly picky and had something very specific in mind during a time where inventory was so incredibly limited. She and Brad were patient, never pushy, always in communication, and so responsive with answering questions. We eventually found a great home and had our offer accepted! When selling, their marketing helped our home go over $50k over asking! They gave us great staging feedback, had a phenomenal photographer take pictures and video tours, and held two busy back-to-back open houses. They advised us on timing and pricing for the initial listing, and we had many interested offers and multiple rounds of bidding! They were in touch and always available during escrow, and even after closing they have been checking up on us to provide guidance with the home warranty or any other questions or issues that we may have. We would absolutely work with them again!

Review №33

2022-07-21 23:33:42

Shannon Jones and her talented team have helped us buy and sell multiple properties in Long Beach. From our first starter home to multi unit properties, Shannon has guided us through different challenges and negotiations. She is exceptionally knowledgeable about the area and has lived in Long Beach for many years. She is part of the fabric of the community here. I highly recommend her to anyone looking to buy or sell in Long Beach.

Review №34

2018-12-05 22:43:38

If you’re looking for a professional with an exceptional communication style to buy or sell a home then look no further.I have used Shannon Jones and her team twice in the past 15 years. First, Shannon sold my condo back in 2004, at more than asking price and within days of being listed, then simultaneously represented me with my next home purchase. All was easy and as pain free as you can get during one of the most stressful times in a persons life.In September of 2018 my husband and I decided to move out of the area, and we put an offer on a new home. This was all contingent on us selling our current home and we needed to move fast. After a call to Shannon once again, she moved quickly and had our professional photos completed and house listed with days. One week later, after just a weekend of open houses, our home sold over asking, with multiple offers! Her and her team negotiated a fast close and kept us informed through every step. We never felt like things were falling through or being neglected. And I must say, buying and selling in 2004 versus 2018 is a whole new ball game. Even so, Shannon and her team were professionals though and through.I would highly recommend Shannon Jones for any real estates needs you may have, she won’t disappoint!

Review №35

2020-12-04 01:15:59

I worked with Shannon and her team in buying a condo in the Bixby heights area of Long Beach in 2015 and had a great experience so worked with them again when I was ready to sell a in late 2020. Once I was ready to sell, her team took great pictures of my place and ensured that web and social media posting were accurate, relevant and appealing to potential buyers. While I think that may have been the best thing her team was able to do to help me secure a price just above my asking price, they didn’t stop there. Shannon helped me understand some of the pros and cons of each offer as they came in and, once we selected an offer, her team helped walk me through all the paperwork and such associated with moving through escrow and closing. Would recommend Shannon Jones team to anyone thinking about buying or selling in the Long Beach area.

Review №36

2020-10-06 15:30:21

Before Shannon Jones, I dont think I knew what realtors were supposed to provide. Now that I have worked with the Shannon Jones Team, I wouldnt go anywhere else when buying or selling a home. They made the process match our expectations by asking what was important to us. They listened, and executed flawlessly. They made the most complex and stressful situation so much easier. Even after falling out of escrow 2 prior times, they kept with it and made sure they would do what they could to help get our condo sold! They kept their word throughout the process and we got it done as a team! Shannon knows whats shes doing, the team she put in place is excellent and I loved talking with all of them. They all knew what was going on with my condo and made asking questions easy. Good honest team work!

Review №37

2021-02-03 17:35:52

Shannon and her team have been there for me over the last 17 years. She helped me sell my home that was located just outside of Rose Park and helped me find my current home in Los Altos. Over the years, her and her staff have answered my questions about current values, the prudence of selling my home versus staying put, given me referrals for home maintenance professionals that are trustworthy, etc. Her advice is always honest and realistic. Shannon, her husband and staff have always been prompt in getting back to me and following up. They are good people! I will always use The Shannon Jones Team.

Review №38

2021-01-24 13:20:51

I have been fortunate enough to work with the Shannon Jones team for numerous years. I work with many realtors and I can honestly say, Shannon and her team are above the rest. There are systems for finding homes for buyers, she is an excellent negotiator, knowledge of markets and tenacity are unmatched. They do what they say and say what they do. You would be in excellent hands by selecting the Shannon Jones team for your real estate needs of all types.

Review №39

2022-01-15 21:03:11

Shannon, Brad and the entire Shannon Jones Team were fantastic to work with - from the initial introduction call to the final purchase. As first-time homebuyers we felt cared for and guided throughout the entire process and they were always available to answer any of our questions.We would highly recommend the Shannon Jones team.

Review №40

2021-01-24 00:38:31

In these times you need someone you can trust. Shannon and Brad are extremely professional, friendly, and always helpful.I had several challenges in selling my home and each and every time they offered practical solutions. I honestly dont know what I would have done without them. I couldnt afford to make certain repairs and they are had a concierge service that allowed me to make those repairs to get the most for our house. Looking at comparable sales after my house was sold and numbers dont lie. I know I got the most for my house possible considering sales in the y area.They also helped me find another agent in another state. Finally the people they got to show our house for a fee did an incredible job. I was skeptical at first because of the cost. Looking back I am so glad we went with the people they suggested to show our home.I have nothing but good words for Shannon and Brad. If you are in the Long Beach area and adjacent areas there is no better realtor. I am very grateful to them!!

Review №41

2018-02-02 00:00:43

November 2011: Shannon was recommended to me by friends to assist in buying a short sale home. Shannon Jones and her team were wonderful in helping get thru all of the hurdles and time delays that purchasing a short sale home can entail. I received weekly, if not daily, updates and communication on the progress of my transaction and appreciated the help Shannon provided in securing all the needed details (home inspector, mortgage agent, etc) to successfully close sale on my new home. Shannon is a true professional and will always fight to get her clients the best results!Update (Jan 2018): I recently had Shannon represent me in the sale of my home, and everything wonderful that I said about her 6 years ago remains true, if not even better! A true professional that fights to get their clients the best price possible, and in my case, managed to get multiple competing offers resulting in $31K over list price. If you are looking to buy or sell a home, Shannon Jones is the agent to use!

Review №42

2022-08-12 19:18:49

Shannon and Brad (and the rest of their team) were incredibly supportive and helpful throughout our first home buying process. They all provided timely, clear, and thorough communication through every step of the process, and were always responsive to all our questions and needs.

Review №43

2021-01-03 01:50:01

I live on the East Coast, and during the beginning of 2020, my family decided to sell our investment property in Long Beach. Since I was three time zones away, I turned to Google to research local agents. After that first phone call I had with Shannon, I knew she was the agent for me! She immediately eased my concerns about selling a home from 3,000 miles away. I could tell right away she KNEW Long Beach and had the local expertise needed. I quickly realized that when you hire the Shannon Jones Team, you get the ENTIRE team behind you. Anytime I had a question or concern, there was someone ALWAYS available! This was especially welcoming since I was so far away. She recommended local trades to complete needed touch-ups and repairs prior to listing and made sure the home looked its best. Her marketing and social media presence are TOP NOTCH. The photos and video walkthrough illustrate her team’s quality work and attention to detail.We accepted a full-price offer within a couple of weeks – and then everything changed … COVID. As the world seemed to be spinning out of control, Shannon and her team navigated the closing process for me with care and professionalism. Because of Shannon Jones, and her wonderful team, every part of the listing, selling and closing experience EXCEEDED all my expectations and was handled with exceptional service.I only wish I owned more property in Long Beach so I could continue working with the Shannon Jones Team. Give them a call – you will not regret it!!!!Shannon KacikVirginia Beach, VA

Review №44

2021-01-24 17:29:02

I used Shannon and her team to buy my condo in Long Beach seven years ago and to sell it recently. We started the selling process just as COVID-19 was starting and her team followed all of the changing guidelines over the time it took to find a buyer and close. They were all very professional and were extremely good at keeping me updated. If I ever decide to move back to Long Beach, Shannon will be one of my first calls!

Review №45

2021-06-07 16:47:31

The Shannon Jones Team is a highly experienced, knowledgeable and effective agency. Shannon and Brad worked tirelessly to sell our home, which was no easy task. We look forward to working with her team again when we are back in the market!

Review №46

2019-01-12 14:25:55

Shannon Jones knows her stuff. In 2006, she helped us buy a home in Long Beach in a hot, competitive market. She looked out for everyone and put our needs at the top of the list. I’ll never forget that.Jump to 2019. After two moves and years of renting out our house, it was time to sell. And who can forget a pro? We called Shannon from across the country and started the selling process. She and her team helped us make improvements, they worked collaboratively to bring in our asking price (plus an additional unexpected $25,000) and closed the sale on time. We felt a little guilty not having lifted even a finger to make this happen. You see, that’s how Shannon rolls: her end goal is the best outcome for everyone, no matter what it takes to get there. We owe Shannon so many thanks for making dreams come true as buyers and sellers.Treat yourself: work with Shannon and her top-notch team to buy or sell your home. She’s smart, professional, funny, and prompt. Her marketing skills, connections, and demeanor are assets that are valuable assets, just like the home you’d like to own or sell. We’d go on and on, but the review would be a few pages long.

Review №47

2021-01-25 01:19:44

Shannon and Brad made the whole home-buying- and cross-country relocation process seamless and headache-free.We really felt taken care of not only through the purchase, but afterwards, when getting settled into our new home and community. They really care about making sure youre happy.We appreciate how honest and straightforward they were about everything, and were always available when we needed them--which was often.Meeting us at our new house with the keys and a bottle of champagne, and then taking us out to dinner once we got settled in were really sweet touches, as well.

Review №48

2020-02-20 01:04:21

The Jones team is the best. I googled “the best realtor in Long Beach” and was given a list. Shannon’s bio was the best. I am so glad I chose her. The marketing was the great from photos, video, consult with a stager, and guidance. The open house was successful as a got several offers and within a few days was under contract.Escrow closed on time. I highly recommend Shannon and her entire team.

Review №49

2017-01-10 04:31:32

I have both sold a home and bought a home working with the Shannon Jones Team.Both were great experiences. Shannon and her team are very professional and know their stuff.She walked though, and followed up, on all the details of closing an escrow and really knew the market when looking for a new property.Great Team.

Review №50

2021-01-23 23:56:46

The Shannon Jones team, with Brad Jones as our primary contact, was awesome. Brad was patient with us when we were unsure if we were ready to make the move, and got things done when we finally decided we were ready. We listed and sold a home in Covina in May, then bought a condo in Long Beach, and had everything closed to move in early August. They were there every step of the way and made it easy. I would not hesitate to recommend them.

Review №51

2018-02-06 01:27:00

I have both purchased and sold a home with the Shannon Jones Team and I wouldnt dream of using another real estate agent. Shannon and her team are not only professional but efficient and friendly too! A joy to work with! Because they are so knowledgeable and reliable, they help take the stress out of the home buying/selling process.

Review №52

2021-11-26 17:36:13

There are not enough words to explain the totally positive experience of selling my property with Shannon and her team. All my parameters were adhered to and the follow through of the whole process was above and beyond. I live out of state and never had a concern that wasnt addressed. I cannot express my gratitude enough and highly recommend this great team for your real estate needs. You will not be disappointed!

Review №53

2022-07-22 03:42:46

We had the BEST experience with Shannon Jones Team. Brad helped make our first time home buying experience so enjoyable. The professional and detail-oriented experience they provide their clients is unparalleled. HIGHLY recommend!!

Review №54

2021-01-24 01:25:59

Shannon Jones is a really good real estate agent! She was recommended to us by a friend a few years ago, when we were looking to buy a condo, and we are so glad we found her. She was wonderful to work with and made everything so easy. Since we were first time home buyers at the time, she was there to reassure us when we were having doubts and fears. We ended up with a fabulous condo. We used her again when we wanted to buy a house. Again, she was great in helping us sell our condo and buy our house. She is one of those rare real estate agents who actually cares about you, and wants to help you. She still regularly checks in on us to see how she can help, and now we consider her our friend! You will not regret using her.

Review №55

2023-08-09 02:43:43

Shannon and Brad were wonderful to work with and stuck with us while we looked for a home for two years! We finally got the perfect spot. Great team

Review №56

2017-08-08 04:33:41

My fiance and I were searching around the market for several months before we were fortunate enough to find Brad. We were previously working with a realtor whom we became a bit uncomfortable with over time, and thought it was time to explore the market with someone else. Although we were browsing through the market and looking at houses these past several months, we were not too familiar with the home-buying process and a lot of the real estate terminology was new. This was a little frightening to be in an unfamiliar territory, and to make a decision that would have a large impact in our lives-especially a longterm financial impact. Meeting Brad with The Shannon Jones Team was an answer to my prayers. I long time felt I was rushing into things without proper knowledge, and hoped and prayed that we would find a home we were happy with.The top major attributes that made my home-buying experience with Brad great were that he was very professional (along with the other team members), he was very thorough and great at communicating with us, and he made time to ensure that he understood the characteristics we wanted in a home. The entire staff was very professional from the start to finish. We had a very detailed introduction with the loan officer, Andrew Soss, and Brad to discuss what we were looking for in a home and financial concerns associated with the loan process. The communication was very transparent across all parties including the loan officer, Andrew Soss, who was amazing at explaining the loan process. It was great to receive frequent emails explaining where we were at in the loan process, what documents were needed, and estimated dates of loan finalization. I also never felt like any question was a silly question and they always had a response. If he did not have an immediate response, I could always count on one soon.He was also always on time to all our meetings and the staff was great about returning emails and phone calls in a timely fashion. This was especially convenient for my fiance and I, who both work long hours.The Shannon Jones Team definitely deserves a five star rating. They are extremely competent with todays current real estate market and will advocate for their clients to ensure they are getting the best deal. The knowledge they provided to me was invaluable! I can now say I am a happy home owner of a house that I love!Thank you again Brad and the rest of The Shannon Jones Team!

Review №57

2019-07-12 23:34:23

Shannon and her team were awesome during the selling of my grand mother’s home. Trying to sell a home when you live 1/2 way across the county can be stressful but Shannon and her team made the process seamless. 100% recommend!!

Review №58

2017-01-10 01:32:27

Shannon and her team are great. They made buying my house a very easy process. I have suggested her to many friends over the years and they have also been happy working with the Shannon Jones team.

Review №59

2021-01-21 21:33:34

Shalyse was our agent and she was exceptional. Very responsive, even later in the evening. She was took the time to listen and provided us with good feedback and guidance during our first home purchase. I would contact her and the Shannon Jones Team again in a heartbeat.

Review №60

2020-06-13 22:06:13

I needed to sell a house within a two months time span. I accessed the internet for real estate agents in my area and called two of them. I continued my search and saw a very impressive sales record byshannon Jones, affiliated with Keller Williams Costal Properties. I called her and she sent the paper work to start the process. Her suggestion that we select an appropriate asking price based on the recent sales in that area was key because within a few days we had two offers from an individual and a couple who turned out to be the buyers of the property. Shannon knows her craft as she is competent, thorough, and professional.From the time it was listed on the market, the property sold in less than thirty days. On the personal side, what I most appreciate about Shannon is that she accommodated me in how the paper work is done. I will be eighty years old this year but technologically still live in the previous century. I didnt like docusign, zoom, etc. So, we compromised. I appeared before the honorable lady via Zoo and she had the paper work hand delivered to me. Upon completing the paper work, I called for pickup. Of course, we followed the CDCs guideline on social distancing, mask covering, and gloves.Shannon has a noteworthy, efficient team in that they coordinate and work together as a well oiled machine.I highly recommend them to anyone who reads my review and gladly give them a five star rating. At seventy nine years old - almost eighty, Ive met all types. We had a saying in my day: You have to get up early in the morning to fool an old-timer like me. I found no guise in Shannon - shes a decent human being who doesnt mind working hard to bring to closure a sale that makes the seller and agent happy. And, somehow, in this process, the buyer is also satisfied.Thanks, Shannon and team for helping me through this.Betty M.

Review №61

2021-02-02 20:39:05

The Shannon Jones team is second to none. They are very knowledgeable, thorough and focus on customer service. They know real estate & the market inside and out. But most of all they care about you and your family making the most important purchase of your life. They listen to your needs and execute your wishes exquisitely.

Review №62

2022-07-22 22:46:41

Exchanging my property and the research had this team of Shannon Jones with the higher volume of sales. I know why; she and her team know there stuff, don’t delay and very professional. I highly recommend them

Review №63

2021-10-02 18:16:06

From the first day I talked with Brad Jones, I knew this was the team I wanted to have to help me sell my condo. They informed me of what I needed to do to get my place ready to sell and helped me with that process. They priced it right and did a great job of advertising. The pictures were so fantastic. They kept me very well informed through the whole process. I couldnt ask for a better team.

Review №64

2019-01-11 03:58:42

Great team. They were very patient with us for over a year to help us find the perfect home in a great neighborhood to raise our family. Brad Jones is highly knowledgeable about all the neighborhoods in Long Beach. Walked us through the process from start to finish.

Review №65

2017-01-11 05:06:15

We first met Shannon and her Team at an open house when we were looking for a house. I remembered her from that opening and called to ask if she could help with the sale of my Long Beach condo. Immediately we knew we made the right decision!!! The condo sold !! Shannon and her really nice team made everything go smoothly!! --Joanne and Anthony

Review №66

2021-12-20 22:24:33

Shannon & Brad and their team were amazing, in every way. Being a retired real estate agent, I know what this took to get my property sold. Their hard work, and willingness to go the extra mile, paid off for us. Thanks guys!

Review №67

2021-01-07 02:19:52

They have been the best from the beginning and they continue to be of service even after purchasing our home. I really recomment the shannon jones team for all real estate needs, you will be treated kindly and with respect. Thank you for helping make our dreams come true!

Review №68

2021-03-16 01:13:20

I sign up with Shannon because of her knowledge of the housing market and her patience I appreciate it very much .Every time I speak to Kelli she always have a smile in her voice it make me feel welcome and she kept me informed and I love her weekly reportI appreciate Brad he is always making sure the repairs are taking care of and answers any of my questions and concerns

Review №69

2017-01-10 19:50:56

I have had the privilege of working with Shannon Jones on several occasions and have found her and her Team to be smart, creative, thoughtful, and thoroughly professional. I recommend without hesitation or reservation.

Review №70

2019-07-09 16:17:40

Ive worked with and supported thousands of real estate agents in my career. Shannon and her team are among the best in the business. I highly recommend this team!

Review №71

2021-01-25 22:43:53

Had the pleasure of working with Brad with a home purchase last year. Was always around to answer questions (and I had many since this was my first time purchasing a home) and was proactive at keeping everything running smooth. Thanks for all your help!

Review №72

2017-09-13 20:49:13

Agents are very friendly and extremely knowledgeable. They ask a lot of questions in order to narrow your search to exactly what you are looking for. They move at your pace on how fast you want to find a place. There is no one more honest or trustworthy in the industry today. I find that very comforting. I have had experience in buying and selling with them multiple times and will only work with them in the future!

Review №73

2023-01-18 23:56:52

The Shannon Jones Team helped me prepare, stage & sell my home in what seemed like record time for a great price!

Review №74

2021-10-11 18:06:51

Shannon, Brad and all the team were great. They took time with me and explained the process well. I would definitely recommend them to my friends

Review №75

2017-01-10 19:34:45

Had the pleasure of working with Shannon on a project for 2017. The transaction was smooth and I appreciated her professionalism throughout the process.

Review №76

2017-11-05 00:54:17

Shannon Jones Team is always there. We really enjoy every experience we ever have with them and they make you feel part of a family.

Review №77

2021-09-27 16:49:33

Terrific team helped me purchase my first home. They are professional, organized, thorough and kind.

Review №78

2022-07-21 20:24:21

Amazing service! The Agent and the entire team was incredible. Will to go 2 hours from the office just to accommodate our family!

Review №79

2023-04-04 01:23:17

Amazing relationship and professionalism. Highly detailed and modern data used to support all decisions and communications. Highly recommended.

Review №80

2019-12-12 18:41:07

From start to finish, I always felt like I was being represented professionally and respectfully. Attention to detail the entire way and the whole team communicates extremely well! I was thoroughly impressed!

Review №81

2022-02-22 20:12:31

Wonderful team, knowledgeable and patient throughout. Weekly updates and great service. Received an offer over asking

Review №82

2017-01-10 02:55:06

Loved working with the Shannon Jones team- great communication, and they really know their stuff!

Review №83

2022-09-10 20:29:19

The Shannon team was instrumental on me getting my apartment.

Review №84

2023-07-07 20:46:59

You wont be disappointed.. Super professional and invest in her clients.

Review №85

2021-04-26 22:23:41

Very professional. Excellent communications. Got top dollar in short amount of time.

Review №86

2021-03-08 19:24:46

Professional, expedient, knowledgeable, and definitely on your side. A pleasure to have as a partner

Review №87

2021-11-18 23:02:47

Great service very knowledgeable The process And service was done with great professionalism

Review №88

2022-07-21 23:40:05

Outstanding, on top of everything and was a pleasure to work with through and through 👍👍👍

Review №89

2022-07-21 22:14:50

It was a great, efficient, timely experience.

Review №90

2017-02-02 15:18:42

Great agent team!