The Oaks Computers and Technical Support in Thousand Oaks

Review №1

2020-09-16 19:39:06

I know enough about setting up new routers and maintaining networks to have spent (wasted) many, many hours doing so. After having problems with Spectrum (congestion, and its uncontrollable effects), I finally gave up and took the risk of contacting experts that do this. Fortunately, and I do mean a real blessing, I discovered this company. From the moment Thomas took my call, he spent a generous amount of time asking questions about the situation, and then coming up with options. We scheduled an appointment at the earliest time I was available.Jay, the technician, set up everything and then tested every device to make sure all connected properly. Both Thomas and Jays recommendations for equipment to acquire proved valuable. Later, I had some questions about settings that Thomas was able to resolve remotely through screen sharing.I got far, far more value for the $200 I spent and the time I saved than I could have hoped. Consider this review an enthusiastic recommendation for this company. Im grateful. And, Im done wasting my time trying to be the network technician, Im clearly not!

Review №2

2020-06-23 20:32:55

Over the past two months I have had numerous problems with my laptop. I called various services to no avail. Eventually, I ended up calling The Oaks Computers. I talked to Thomas, the owner. He told me to drop off my laptop and hed have a look. I did, Friday late afternoon. Monday morning I saw a message giving me the diagnostic.(I didnt see it the day before) I gave him the go ahead with the proposal. Later that day I got a message to come pick it up first thing in the morning. My laptop now works perfectly, like brand-new. At the time I also told him that I needed help with hard-wiring the Wi-Fi. He said he could come by to make an estimate and that it was free. I made an appointment. He came on time, checked out the environment and told me what was best to do. I just have to buy a couple of things. I didnt pay anything for him to come over. Thomas is a professional, knows his business, does what he says hell do.Rare these days. I now have a go to service for any problem with my computer. What a relief!

Review №3

2019-02-25 23:27:01

Called around all morning trying to get what seemed to be an easy fix for my laptop with no results. When I called The Oaks he told me to come in and let him look at it. I dropped it off, went to lunch, and before I was done, received a call everything was fixed. Friendly and competent. Great combination and all too rare these days.

Review №4

2018-02-23 21:30:05

The oaks has been our IT at the office for 7+ years what a gem we found!!! Thomas is knowledgeable, efficient in so many different things. I can pick his brains for days. He is kind, patient and always available for us.

Review №5

2018-02-23 01:32:46

My gaming computer had started running slow and then eventually stopped giving video, brought it in for repairs and by the time i got my computer back it was WAY faster than it was when it was brand new and the repair cost was very reasonable.Will recommend to my friends and family

Review №6

2024-06-13 20:57:54

Great Service! Fast Turnaround!

Review №7

2023-07-16 18:04:40

Got malware after using this repair service

Review №8

2020-08-26 17:55:30

Friendly and knowledgeable. Will update once I have my laptop back.