Presentation on Map Reviews Nearby

The Magic Flute in San Rafael

4.9 (199) 182 Northgate One, San Rafael, CA 94903, United States

Categories

Musical instrument store
Music instructor
Music store
Musical instrument rental service
Musical instrument repair shop
Sheet music store

Location on the map

San Rafael, Marin County, California, US

Phone: +1 415-479-3112
Site: https://themagicflute.com/

Opening hours

Monday:10 AM–7 PM
Tuesday:10 AM–7 PM
Wednesday:10 AM–7 PM
Thursday:10 AM–7 PM
Friday:10 AM–7 PM
Saturday:10 AM–6 PM
Sunday:11 AM–6 PM

Edit info

Total reviews rating 4.9

199 Reviews for The Magic Flute 2024:

Review №1

2024-04-09 15:38:12

A good bit of the equipment seen in these photos were either bought or worked on by Magic Flute! The staff is always over the top helpful and they dont go out of their way to overcharge or add more value at every point. Often they have done quick service for me without charging even. I love this place!

Review №2

2024-06-27 00:07:47

This isn’t my first Magic Flute review. As with the others, I can’t overstate how being their customer has been a consistently positive experience. I’ve done business with The Flute for many years -intermittently, as I’ve moved away and returned multiple times. Some of the faces have come and gone, but the service, product knowledge, and personalities of the crew there have been top-notch throughout. Over the years, I’ve purchased their ukuleles, a drum kit and oodles of sheet music. They serviced one of my guitars and a banjo some years ago with fabulous results -to this day. My son rented a saxophone from them and has been using it for lessons with instructor Steve Bromberg. I’m thrilled with his progress. They also -just an hour or so ago- finished servicing said son’s new (well, a hand-me-down) alto sax. The price was at-least reasonable, the timeline impressively quick and, though he’s yet to blow a note in it, I have every reason to believe the work is best in class. While I’ve yet to have anything but a very positive experience in store or on the phone, standouts for me have been Scott, Kevin and Blake. And though I haven’t managed to make it to one yet, my sons and I very much look forward to performing and listening at the Saturday open mic. sessions. If you haven’t already, check out The Flute!

Review №3

2024-05-06 23:50:06

I’ve purchased, and had repaired several instruments in the last few months, and even more over the last few years. In every instance, my needs were carefully attended to, and well met at a good price. Does it sound like I like this place? I sure do! My favorite music store in the entire San Francisco Bay area

Review №4

2024-06-24 01:39:01

I am so delighted with my familys experience at The Magic Flute in San Rafael! We came in today to rent a violin for my kiddo, so he could get a head start with his 5th grade music instrument. The staff was super friendly, helpful, and knowledgeable. I strongly recommend The Magic Flute!

Review №5

2024-06-22 18:20:53

Had a wonderful experience. Diego helped me out with my rental and was very nice and polite. He was really eager to help out and did so in a professional manner. Love this store!

Review №6

2024-04-09 01:06:01

Amazing, knowledgeable and helpful staff really helped us make the right choice. We got a keyboard for my 6 yr old son. They even had one in red! Plus they offer lessons there. We saw a friend from his school taking a lesson too. Very happy we didn’t just buy online. Such a value add to go to the store in person. Thank you Scott!

Review №7

2024-01-25 21:00:12

So great to work with. I’ve rented multiple instruments through Magic Flute for my kids and they’ve been really easy to work with, and were extremely helpful in navigating and guiding me with questions. After a few months, I had to bring in the cello because of some damage to it and they took it in, looked at it, and repaired in within a matter of hours. A truly great business all around!

Review №8

2024-04-18 05:57:59

Friendly and helpful service! My son is learning to play the guitar and Magic Flute has been awesome. Impressed both with the instructor as well as the top notch customer service. I’d highly recommend lessons and purchasing an instrument from them!

Review №9

2024-05-21 05:41:22

Thank you. Front desk was excellent. Knew their instruments, respected our price range and welcomed our children to try on instruments. And juggled a performance too. Well done!! Keep it up

Review №10

2024-06-26 22:34:51

Staff was awesome, super willing to help and provide info, knowledgeable and not pushy about sales. I took lessons here as a kid more than a decade ago and it was great for that as well!

Review №11

2024-04-15 00:15:26

They took the time to teach me the difference between the guitars and the types of strings before I made my purchase. My son takes lessons every week and it’s been such a wonderful, what? welcoming experience.

Review №12

2024-05-01 01:32:54

They are awsome! They were able to order my first, dream ukulele. And not only that they were also able to help switch the strings of my ukulele to be left handed. Thank you so much. They are very nice and helpful. 100% reccomend this store. 😆

Review №13

2024-04-25 02:54:31

I first learned of The Magic Flute from my old friend Martin Fierro (RIP), after he gave me a saxophone lesson. I try not to visit so often, because I would spend too much money! Seriously though, this is a great place for woodwind players and especially students! Everyone is so helpful. Support your local music store!

Review №14

2024-05-14 04:21:40

My Grandson takes piano lessons here and has the best teacher. I used them for instrument repair and Im always satisfied with their work. Great place and greater people.

Review №15

2024-02-18 01:10:32

Helpful staff, Excellent price, Instrument exactly as described. Shipped quickly and packed well.Highly recommend checking their inventory out. There could a hidden gem. Just like the late 90’s Hamer Studio P90. My first but bot last Hamer . It’s a great playing guitar. Find one of these you won’t be disappointed.

Review №16

2024-03-06 01:13:46

I cannot believe how knowledgeable the staff is. I think I’m coming in with a simple question and I come out with a totally different understanding of what my instrument is capable of. They take time with each customer, and meet me at my level. I feel comfortable just hanging out and exploring the stock and learning. It’s great.

Review №17

2023-04-17 00:23:29

I found The Magic Flute to have EVERYTHING I needed. I’m a bass player from the East coast called to Marin unexpectedly. I needed a quick amp and a host of accessories that I luckily found there. Service was speedy and friendly. I was pleased to see so many shoppers inside when I arrived. They must do things right fit so many to be lined up awaiting service/assistance. I’ll be back.

Review №18

2024-06-01 00:47:25

The store is clean with helping staff.Their staff took her time to help me as a new customer . I love the various selections of their musical instruments and music books!If this store is closer to me,I love to come here for my musical needs. Thank you very much.👍❤️🥰

Review №19

2024-03-20 00:47:16

Great service and getting my guitar strings put on by professionals is worth it! Knowledge base is strong whenever I have questions. Fellow violinists: there are lots of options for strings! Thank you Magic Flute!

Review №20

2024-05-14 18:45:56

Such friendly and knowledgeable staff! They were very helpful and did not charge for the service since it was a small repair. We will only use this music store moving forward.

Review №21

2023-12-23 20:34:24

I stopped in for a last minute gift. What a great shop! The staff are attentive and friendly. I highly recommend!!

Review №22

2023-12-17 01:14:43

Absolutely great music shop that Ive been a patron of since I was an actual child. Everyone who works there is always super friendly and helpful, and they usually have exactly what I need, like singles of the 13 differently gauged strings I needed today for my dulcimer. Its always a good time talking with the folks who work there too. I always leave inspired and in a good mood. Thanks again to everyone at the Magic Flute!!

Review №23

2024-02-26 20:45:04

Very honest shop that completed some repairs for me. Dropped off a mic that wasn’t working for me and they checked it out and found nothing wrong with it. No charge. Really appreciate that they didn’t try to find a way to charge me for something unnecessary. Definitely will be back.

Review №24

2024-01-11 21:21:44

We have been doing business with Magic Flute for many years. They have an extensive stock of musical instruments and sheet music. Their staff is highly professional and knowledgeable. they also sell instruments on consignment and give a very fair price for them.

Review №25

2024-02-07 02:58:11

Thank you for your supportive work and attention to details, enhancing my shopping experience, and finding unique - quality sheet music, including a violin book!I am a satisfied returning customer:)

Review №26

2024-01-03 02:54:40

I came across an old, dilapidated violin while emptying out my deceased aunts home. Because I live in Marin I took it to the only music store I was knew existed. Wow… what a find…. Talk about knowledgeable! And generous! Generous with their time and their knowledge! Marin County is super lucky to have this level of expertise right here in Northgate One!

Review №27

2024-04-16 04:17:13

My experience there was quite positive the two young men behind the counter were very nice and I give them a thumbs up leave it included me in your database for me to get emails and things like that and also possible discounts at another time when its set up good j

Review №28

2024-02-04 21:24:21

Everyone at the Magic Flute are friendly and helpful. They helped us repair the rented flute my son used for school and even gave us a loaner flute in the meantime. I highly recommend using them.

Review №29

2024-04-27 02:39:48

Extremely friendly and knowledgeable; they made excellent recommendations for gear even if they are not distributors of the gear themselves- incredible honesty and customer service. Great inventory!

Review №30

2023-12-25 18:22:18

I have been a regular customer of The Magic Flute for nearly 30 years. Staff is always friendly and helpful. I have purchased multiple guitars and amps as well as had other instruments repaired. I highly recommend this shop.

Review №31

2024-06-02 00:04:25

Staff is friendly and offers to help in any way possible. Lots of variety to choose from and is usually not too busy. Looks like the offer instrument lessons as well.

Review №32

2024-04-22 03:06:01

Brody and the staff at Magic Flute San Rafael are fantastic and extremely helpful. I am happy to give them my business.

Review №33

2024-03-19 01:19:54

The staff is always friendly and always very helpful. I always feel welcome when coming to the store.

Review №34

2024-06-14 02:33:02

Great store! You guys have the best staff, very knowledgeable! Have shopped for my sons PRS guitar and amp just recently. Always well stocked, we can always count on finding what we need there.We continue to purchase at The Magic Flute, everyone is just so helpful!!

Review №35

2023-12-27 00:39:08

These guys are great. Showed me how to hook up my new pedal on one of their amps right there in the store. Went through all the features and gave great advice. Wouldn’t go anywhere else

Review №36

2023-12-31 00:05:54

They did a small repair on my son’s acoustic guitar. Very, very happy with the staff, the service and the value for the work. Highly recommended for your musical instrument needs.

Review №37

2024-05-30 05:46:58

The folks here are super nice and very knowledgeable. Communication was fast and easy via text. Service was awesome as well!

Review №38

2023-11-02 23:08:35

I am always impressed with the service provided at the magic flute. Everyone there is so helpful and friendly, in addition to being super knowledgeable on all things musical. Today I went in to pick up some strings, but wound up purchasing a guitar stool as well. They didn’t have the model I wanted on the sales floor; so Mike ordered one and beat the competitor’s price. How sweet it is!

Review №39

2024-06-23 21:21:39

Great store, friendly helpful staff. Support your local music shop!

Review №40

2024-04-26 23:37:17

Great knowledgeable staff and friendly atmosphere. They have all the necessities and talented teachers for children and adults alike.

Review №41

2023-11-23 03:38:12

This place has a great vibe about it. The staff are very friendly and knowledgeable and will take their time to help you get what you are looking for. I’ve consistently had a great experience here with buying merchandise and with music lessons for my child.

Review №42

2024-06-29 06:29:50

Great store with knowledgeable, nice and helpful people.What a treat! Special thanks to Kory!

Review №43

2023-09-02 01:14:31

Wow. Seamless experience! Last night I went online signed up for an account, chose my childs instrument and supplies and paid. I am told 1-2 business days to process. Well, I get a text this morning saying ready for pickup. I walk in and the trumpet is labeled and ready to go, contract teed up for a couple quick signatures and Im good to go. Oh wait, I want another couple of items, a mute thingy to keep the practice sounds down to a low roar and a stand. No problem, he grabs them and asked if I want to charge to card on file. Then hands me a receipt. Nice! Wish all of life went as smooth.Wow. Just amazing customer service and clearly a great system in place. Go Magic Flute!

Review №44

2024-05-09 22:31:59

Went to have a guitar string replaced. To my surprise it was replaced within 10 minutes. The staff member was fast, efficient and friendly. Thank you

Review №45

2024-04-09 21:37:14

Best music store in the Bay Area. Tamara, Christian, Brody and the nice young fellow who fixed my guitar today, thank you!

Review №46

2023-12-04 19:03:40

We LOVE The Magic Flute! Our son and friends have started a ukulele club at their middle school so they fundraised and then bought 4 ukes for their school from The Magic Flute. Mike was extremely helpful, knowledgeable, kind, and patient as our excited boys tried out various ukuleles. We were so grateful for the whole experience. A huge thank you to The Magic Flute!

Review №47

2024-01-11 19:32:45

Went in to get a flute for my daughter for school music class, it was a quick and easy process, which is much appreciated. Friendly and informative staff as well. Thanks Magic Flute!

Review №48

2023-09-07 20:28:57

Such a wonderful experience! I love working with this guys. So knowledgeable and helpful. I just bought a Hartge head unit and cabinet. Spike is an excellent manager and the staff are top notch. I highly recommend this store for repairs, rentals and new equipment.

Review №49

2024-01-23 01:21:57

I always can trust the Magic Flute to give me the best deal and the best and most courteous service. The employees are knowledgeable, courteous, and always helpful. I know they will always lead me in the right direction towards exactly what I want and need. Their repair department is excellent for all types of instruments. I suggest always going to the Magic Flute before shopping online. They match prices and even deliver in Marin if necessary during the challenging times. Visited again today to get an instrument set up. The work was done promptly and the instrument now plays better. I also asked if they could help sell instruments on consignment and they said that they would be happy to do so..,, a full service music store to be sure.

Review №50

2023-10-17 20:06:32

I received outstanding service today from Will at the Magic Flute when I needed to purchase an affordable microphone and stand. He asked me pertinent questions and when I mentioned I wanted to keep costs low, he didnt try to upsell me. I am impressed, as Ive always been with this longtime Marin business.

Review №51

2024-03-18 03:07:18

Wonderful service. Kind people and went above and beyond as far as service goes. Been a long time since I had such an enjoyable experience shopping.

Review №52

2023-07-03 23:20:12

The Magic Flute is a fabulous all around music store! We’re so lucky to have this store in our area. The staff is super helpful, kind, accommodating, professional and can’t be beat. My personal needs cover most areas of the store as I’m a professional pianist, cellist and long time music teacher. I even had my flute serviced there today and was very pleased. This store is one in a million!!

Review №53

2023-08-02 23:50:29

How did we get so lucky to get a world-class music store in our little county?! The staff of the Magic Flute is so helpful and knowledgeable about all things musical, and their ability to repair instruments is unsurpassed. They treat you like an honored guest, whether you are looking a $1,000+ instrument or a piece of sheet music. And finally, their generosity in conducting fundraising events for local nonprofit music groups is like the frosting on a big beautiful cake! Thank you Magic Flute - you are truly magical!

Review №54

2023-11-25 01:29:46

The Magic Flute has the best communication system/communicators of any business Ive seen. They text, email and make sure that you know of your lesson times. They send out reminders as well, and I appreciate it all. Everyone there is very helpful.

Review №55

2023-11-26 18:07:56

The good people at Magic Flute helped me choose the best guitar I’ve ever owned, even though I had a different one in mind when I went in the store. Their expertise and kindness are the best!

Review №56

2024-07-01 04:56:40

Splendid music store with knowledgeable staff. My favorite place to find new sheet music

Review №57

2023-12-14 00:13:21

The magic flute has been my music store of preference in Marin County, California for over 25 years. I find the service to be fantastic, the people very friendly and extremely helpful, music instructors are top notch and no other store in the area compares to the quality of their service.

Review №58

2024-01-17 22:01:54

Joe was great! Replaced a string on daughter’s guitar while I waited. Less than 10 minutes, less than $10. Doesn’t get any better than that!

Review №59

2024-06-14 18:28:29

Always good, friendly service. My ukulele repair was excellent and quick.

Review №60

2023-08-30 23:39:09

I have gone to The Magic Flute many times for repairs and restringing both acoustic and classical guitars and they have been great. Good selection of strings and an incredibly knowledgeable and friendly staff. I have no reservations recommending them. A nice store too, check them out!

Review №61

2024-04-03 04:14:23

Needed a bag for my guitar tried three bought one. The fella who helped me was great. I’ll be back. 👍

Review №62

2024-02-24 02:30:24

Customer care excellent. Very helpful, and a great resource for musical instruments, etc. in Marin County

Review №63

2023-05-29 15:27:11

I recently had the experience of shopping at the Magic Flute. I have been to a lot of music stores in my time.The ambiance of the store is quite pleasing. Comfortable seating if you want to play a few different instruments and listen to their voicing.The staff was as expected in a store of this caliber. Very helpful and easy going.Highly recommend…

Review №64

2024-02-09 03:11:21

My son has been taking guitar for a little over a month. He is really enjoying it and learning a lot. I wish it was cheaper but I guess you get what you pay for.

Review №65

2023-12-08 22:15:35

Joe spent at least half an hour helping me set up and test my pedalboard. Will and Mike are always consummate professionals. Thank goodness The Magic Flute is a PRS dealer, since the PRS Mira is my guitar of choice. You get free guitar maintenance for a year if you buy a new guitar at The Magic Flute, and theyre conveniently located at Northgate One in San Rafael.

Review №66

2023-12-02 13:52:44

They got the work done in due time and were very polite and helpful in regards to instructions on care and lessons. A knowledgable group of individuals they will fix your instrument

Review №67

2023-09-18 01:20:38

Man everyone here is the best if you’re looking for anything related to music. I cannot describe how helpful respectful and nice the employees are. The prices are super responsible to. Even small things are actually cheap here to. Everything is amazing from product to prices to the employees the best music shop i will ever go to 10/10 recommend

Review №68

2024-03-21 22:50:13

The young man that helped me with the amp did very good job and I appreciated him for showing me how it works 👍

Review №69

2023-10-01 21:31:27

This is such an awesome store! I got my flute here as a kid and was super happy to come back for some rosin with one of my kids. The store is staffed with kind and patient musicians. We really enjoyed our time there today.

Review №70

2023-06-28 02:03:55

We just rented a trumpet for school. They were so amazing and patient, showing my son how to take care of the instrument. Can’t recommend them enough!

Review №71

2023-06-21 05:12:07

I thought I had scheduled a lesson for my granddaughter on the website but I guess I did something wrong so when we showed up we didnt have a lesson and were disappointed. However the guys in the store were so wonderful that they totally made up for it. We got our rental; they so helped with our sweepstake entry and even spent a good bit of time showing my granddaughter how to use her new instrument. So kind. We left delighted with a lesson rescheduled.

Review №72

2023-07-25 20:37:50

Local, friendly, very helpful. Every time I enter Magic Flute, I am greeted by very kind and knowledgeable staff. They will go the extra mile to provide me with any musical item I need. Plus they offer music lessons and instrument rentals and repairs. We are very fortunate to have such an amazing music store in our neighborhood.

Review №73

2024-03-17 21:33:10

Very helpful, had a few options and reasonable price ranges for an instrument rental, I got just what I wanted.

Review №74

2024-03-27 19:42:15

The Magic Flute has become my go to music store for most rock, jazz, classical and sheet music items. They succeed in covering as many bases as is possible. Last but not least, their crew is superb in all areas of service!

Review №75

2023-09-12 21:37:51

The store is awesome, the personnel is amazing, very skilled, professional and welcoming. We bought the very first guitar for my daughter today, very-very excited! Thank you and good luck to your business!

Review №76

2024-04-15 22:12:34

Awesome store - everyone is super friendly - Alan is a great drum teacher!

Review №77

2023-09-16 21:21:48

Came in to this local shop to find something suitable for my daughter to play as a first guitar. The staff were extremely helpful and patient. So far so good! I’m sure we will have occasion to go back.

Review №78

2024-04-12 20:14:42

Amazing music store, super friendly staff, overall a great experience!

Review №79

2024-03-26 23:36:48

Scott Macquarie is great. Professional, sensitive and knowledgeable in details, about all the instruments!

Review №80

2024-06-24 19:46:32

Great spot very good people, affordable and helpful!

Review №81

2024-01-21 01:41:20

This store has it all beautiful instruments. Great music lessons. Its awesome!

Review №82

2024-01-20 22:13:36

I’ve been going to Magic Flute for years and years and everyone there is professional, helpful and musically enthusiastic! A real community minded business!

Review №83

2023-10-18 20:50:25

I had a guitar half put together when I brought it into magic flute after getting stuck on some wiring issues. They were able to fix my problem in a timely manner. I’d also like to give a special shout out to Avery there who was very helpful in this project as well as answering a bunch of questions I had. I’m new to the area but will def be back!

Review №84

2024-03-28 21:21:23

Great service. Great staff. Best music shop around!

Review №85

2023-12-28 17:48:29

Excellent service and product.Communication was direct & promptMy trumpet I ordered online arrived in good time and condition.

Review №86

2024-06-04 23:08:28

This is a wonderful neighborhood store with in person knowledgeable, helpful people. I highly recommend it

Review №87

2023-09-23 22:48:49

Magic flute has been around a long time and is providing generations of service that is needed in the music and arts community. The music books we bought were less expensive than on Amazon and though they did not have the instrument we wanted, they said they could put us on a waitlist and notify us when they get more.

Review №88

2024-03-27 01:50:04

Great customer service! Will definitely keep up with this shop!

Review №89

2023-09-07 15:57:44

Went to Magic Flute for the first time. The employees were attending to clients and still acknowledged me and said hello. Very professional and helpful. Prices are very comparable. They even gave me a small discount on my purchase.

Review №90

2023-09-03 06:16:57

Magic Flute helped us set up a new violin for our son. The sales people were friendly and knowledgeable. I would definitely recommend the Magic Flute and will be back to rent from them next school year.

Review №91

2022-11-18 04:29:17

I had my first experience at the Magic Flute today, and I was super impressed. From a warm welcome upon entering to spending an hour with Mike, whose customer service skills are outstanding. He provided me with information and recommendations for an instrument rental and lessons, answering all my questions. He was patient, thorough, super knowledgeable. He booked a free introductory lesson for me and even called the instructor on the spot to ask him for a recommendation about a music book for me to start with. The instructor obliged and then provided a lot of other advice too.I didnt look extensively through the store, but they seemed to have quite a few more guitars and other string instruments compared to their wind instrument section. But I wouldnt hesitate to talk to them about any instrument you may be interested in. Thank you Mike and the Magic Flute.

Review №92

2024-05-05 21:32:14

The best place in Marin for getting started and getting great gear. Love the Flute!

Review №93

2023-01-17 23:20:51

I’ve taken several of my electric guitars to the magic flute for regular maintenance and pickup swaps. They are very friendly, quick, and do a great job. Prices are very reasonable too. In fact, their luthier personally contacted me to update me on a project, which was really nice and unexpected. A great shop with great people behind the counter. Highly recommended.

Review №94

2023-07-20 06:32:48

The Magic Flute is Great. The first experience I had there was taking guitar lessons from Neil Harris. In high school I worked part time in the rental department. I bought my first pro guitar from the Magic Flute a Guild S-100 Polara which I still have to this day.Mike Kramer was very intuitive with that decision. Hes always been a great help! Recently they cleaned and set and old favorite Ibanez of mine. It plays amazing now! Thanks to everyone there. Keep up the good work!

Review №95

2023-11-01 08:09:53

I’m a musician and teacher and have been doing business with MF for many years. Those who work there are courteous, helpful and ready to go the extra mile to fulfill my musical needs. If they don’t have what I need in stock, they’ll order the items I need.

Review №96

2023-08-10 00:25:16

Scott was a well informed musician who was very knowledgable and sensitive in listening to my needs. I came in just to look at a classical acoustic guitar and ended up with a purchase I am very happy about. Scott’s knowledge about my proposed choices, kind manner and patience changed my mind. I am now a member of the Magic Flute family.

Review №97

2023-06-30 22:52:28

The staff at The Magic Flute in San Rafael are top notch. Well versed in all instrument types, and they take whatever time you need to discuss a purchase. Great location, amazing selection, and their guitar luthier is incredible. I love these guys!!

Review №98

2023-06-27 20:55:58

Christian Dean, the owner, of the Magic Flute, is both a caring business owner who actually cares about his customers, but also Luthier with many years of experience.We need to nurture small businesses like the Magic Flute, the owner, and staff.Really good people who know about music, instruments, instrument repair, and most important, taking good care of their customers.Thanks, Christian!

Review №99

2023-09-20 02:21:49

Knowledgeable, personable service. A young gentlemen helped my daughter rent a clarinet. He was very attentive, and worked directly with her. It was an affirming, encouraging experience.

Review №100

2023-10-17 01:00:59

The staff is friendly, knowledgeable, and professional. The prices are very reasonable. The store is beautiful, and loaded with gorgeous instruments. I give Magic Flute the highest recommendation!

Review №101

2024-05-31 15:29:33

Very friendly and helpful. I like all the people who work there

Review №102

2023-07-13 04:08:54

I’ve taken my cellos to Mark for adjustments and repairs a few times. He does great work with quick turnaround. All the staff are friendly and helpful. I’m happy to have the shop so close.

Review №103

2024-04-11 20:00:05

Always helpful staff and good stock of musical instruments and training materials.

Review №104

2022-11-01 02:14:20

I had a wonderful experience with Scott at the Magic Flute in San Rafael. We were looking for Pro Audio equipment. Scott was very accommodating. Scott hooked up microphones to a couple different speakers so we can hear the output. He dedicated his time and answers all our questions. We have purchased several items there in the past and their customer service cannot be understated. We plan on bringing in our huge Karaoke system to Will so he can educate us on the right microphones to purchase and get the monitor to function properly. I would highly recommend The Magic Flute for any of your music needs.Steve Mauricio

Review №105

2024-05-13 22:41:03

Excellent service. Wonderful selection of guitars.

Review №106

2023-04-24 05:17:02

My daughter had been grinding on an older bass with crazy high strings. I thought it was time for a new one for her, but really didn’t know much about the instrument. I brought it by and the guys were incredibly helpful. They explained why the strings were the way they were and how to fix. They also walked me through the bass lines. I ended up buying a beautiful new bass and having the old one fixed. This is the second time I’ve purchased an instrument here. Always helpful and actually fun to deal with. No power sale push. Just good guys. No worries if you don’t know what you are looking at…non-judgemental musician dudes. Thanks TMF

Review №107

2022-05-18 23:19:28

Shopping at the Magic Flute and working with their staff is so delightful - every time. The staff is very friendly and knowledgeable. They’re eager to help but they don’t hover over you. I started out just looking for a sheet music and years later I am now an beginner musician taking lessons in there studios every week. It’s been wonderful to have music in my life and it would not have happened if we did not have such an incredible resource in our community. And locally owned for decades!! Forget all the chains and Amazon and experience real human connection!

Review №108

2022-09-26 19:59:25

Highly recommend this store! All the guys who work here are incredibly passionate about music and super helpful and kind. I was struggling with replacing strings on my acoustic guitar for the first time and Will walked me through the whole process so now I’m comfortable doing it myself. He also explained the difference between various types of strings and gave me a few guitars to try out. My next guitar I’m definitely buying at Magic Flute!

Review №109

2023-12-24 00:32:11

Were so lucky to have a local music store. And theyre helpful and knowledgeable. Support!

Review №110

2023-02-28 03:44:10

Great quality instruments (sax) and great customer service. We got a school band rental and they made it easy and clear.Update: we had a sticky key, and they fixed it immediately. Now that I’ve been in there a few times, I realize that an employee immediately greets every person who walks through the door without fail. So awesome.

Review №111

2022-02-26 07:17:02

This is kind of an odd review since most people think of The Magic Flute for buying music gear and lessons, but I cant say enough good things about their repair service! I get all my instrument repairs done here and they are the BEST! Their communication is great, turnaround time fast, and their work is top notch. Ive had four digital pianos/keyboards, three guitars and a bass worked on there> I recommend The Magic Flute to all our students and friends. I love that we have this gem in our community!

Review №112

2024-05-03 22:02:43

I went back a number if times to decide between a few digital piano options and the team was very helpful and patient. I got a great deal on the one I chose.

Review №113

2022-04-15 22:47:11

Supporting our local business, I decided to go to “The Magic Flute” in Terra. Linda.“Will” greeted me very politely and asked me immediately how he could help. I needed two piano books and he did not relent until he found one of them for me.He was courteous, friendly, and willing to help genuinely. He made several suggestions about how to get the other book that was not available at their store,Everyone in this store is professional and welcoming the customers.I am very happy and satisfied to shop at this store and would recommend it to anyone who loves music.

Review №114

2022-05-10 21:11:17

The Magic Flute is a gem. The pricing more or less matches the average price found on the Web, the staff is friendly and helpful, the repair service is fantastic, and the selection is solid for a small shop.The store has practice / lesson rooms in the back where my daughter has started taking drum lessons. The teacher is good and, again, the price is competitive with anything available in the area.The store will also sell your good condition used instruments on consignment at a fair price and favorable split. The whole process is transparent and very easy.I’d give the place more than five stars if I could.

Review №115

2022-09-30 02:35:27

Truly impressed with the customer service provided at the magic flute first by Brody and then by the manager William. I went to rent a cello and left with a cello and keyboard. Truly fantastic people working there. Looking forward to a long term relationship with them all as my child starts a new musical life. Thank you for the outstanding customer service tonight. Much love to all Adriana

Review №116

2022-10-22 22:38:43

I go to the Magic Flute because I know I will always be taken care of. All of the employees there are very knowledgeable and friendly, but let me take a moment to go into further detail. There’s one employee there, Avery, that goes above and beyond the call of duty. He is a fine musician that knows his stuff. The Magic Flute feels like family and that is why I support them and recommend their store.

Review №117

2022-06-24 14:42:59

Great customer service and overall experience at the Magic Flute. Never felt like they were trying to sell me something, but instead talked with me about my childs music endeavors and helped me find a good, appropriate, affordable instrument. Staff was knowledgable and very friendly, highly recommend!

Review №118

2024-06-07 22:36:03

Very friendly, and helpful! Great folks! Thanks!! A+++

Review №119

2023-12-30 20:51:33

Great local shop, the customer service begins as soon as you step foot in the door. Support your local music store, etc.

Review №120

2023-09-20 15:42:50

The young man, Scott, was unbelievably helpful and kind. My 86 year old mother was looking for a specific piece of sheet music for the piano but couldn’t remember exactly what it was. Scott kept looking and offered to print up some music for her. He was kind and patient. Thank you.

Review №121

2023-11-27 16:39:40

I brought my old Gibson guitar in for a little repair and I feel confident that it will be cared for professionally.Everyone was very nice and helpful.

Review №122

2023-03-07 06:33:34

The gang here are fun and efficient, they ask good questions to figure out the best fit for the customer. Also, the Fender Rumble was on sale. Go there and check it out!3/6/23 In for just looking around, and enjoying the local folk. Hadn’t bought anything lately and decided I should even that up, so I bought a tuner to salve my conscience. Decent or better prices and a friendly group behind the counter, it is a great place to shop.

Review №123

2023-12-01 05:40:12

Everyone here is so friendly and knowledgeable! My daughter really enjoys her lessons with Kaitlyn (Katie). A great local resource.

Review №124

2024-03-20 01:30:58

Great folks, repair shop answered all my questions and the staff was very friendly and helpful. Thanks!

Review №125

2022-12-29 17:43:19

Great experience renting a clarinet for my daughter for band. Staff is very helpful and friendly. Awesome music store!Update (29-Dec-2022): I took my guitar to Magic Flute to have it set up in a different tuning. Both Avery and Brody were extremely responsive and helpful when I emailed the shop ahead of time. When I came in to drop off my guitar, Brody helped me through the check-in and Avery gave good advice on which strings to choose for this particular tuning. The work was done less than 24 hours later. As always, I appreciate the work and the customer service that Magic Flute provides.

Review №126

2023-06-09 22:22:07

Nice shop but prepared to get stared at like you’re a criminal if you happen to bring kids in that play the kids instruments. Would of bought a new guitar for my son but the laser stare by multiple employees made me and my kids too uncomfortable so we just left. Also, pretty overpriced. Like the name though.

Review №127

2023-02-07 21:34:09

I appreciate being greeted and acknowledged when I enter the store every time. I always leave happy with my purchases. The bad part would be not knowing what guitar or base to purchase because there is so much selection. Thanks to all the employees for the input, it really helps with my decision making.

Review №128

2024-01-24 23:39:25

I went there looking for a few things and they make sure I got the right accessories for my guitar thank you!

Review №129

2024-04-28 18:45:12

Fast, personable and helpful service. They back up their products. Always friendly!

Review №130

2023-09-09 17:53:50

Beautiful store with a wide variety of musical instruments. Knowledgeable, friendly staff. Sales and repair shop on site. This is one of the best places I’ve ever seen. Thanks guys!

Review №131

2023-10-23 17:50:40

Knowledgeable, helpful staff provides welcomed laid-back guidance. Really great to have a local orchestral instrument store, in addition to guitars, pianos, drums, etc. And their instructors are fantastic for children’s music lessons. You’ll see a ton of kids coming in evenings and on weekends for lessons. My son and his friend have made tremendous progress under their sax teacher’s direction- and really enjoy their lessons.Follow up- visited this weekend looking for replacement parts for repair of San Rafael High School’s guitar. Blake patiently hunted through parts bins until he could locate a matching intonation adjustment screw for Ibanez bridge. Thank you!

Review №132

2022-07-28 21:58:46

Always great service at The Magic Flute music shop in Terra Linda, San Rafael. Staff are knowledgeable and so swift to help. Prices are good too. Thanks for the help in resoldering a negative battery lead. Guitar sounds great now.

Review №133

2023-08-29 20:19:48

Bravo to The Magic Flute for hosting and staffing today’s “string a thon” as a fundraiser for a local music program benefitting special needs adults. Your commitment to our music community and beyond is a gift. (And thanks for being willing to restring my mountain dulcimer along with all those guitars !)

Review №134

2024-05-29 00:32:10

Very helpful in finding my son a new bow.

Review №135

2020-12-11 18:34:42

Awesome local one-stop music store. I started coming to the Flute when my older brother was taking saxophone lessons in middle school, and then again when it was my turn to rent a trumpet. Their expertise and customer service has kept me as a loyal customer since I was a kid. Ive bought trumpets, ukuleles, basses and guitars from them over the years, and I particularly love the low-pressure buying environment that Ive grown to expect from their sales team. Unlike bigger music gear retailers, the staff knows when to offer helpful buying advice and when to give a customer space to consider a decision.Their repair department is also fabulous. Ive brought in busted headstocks, split necks, dented horns, and preamp installations, and Ive always been impressed by the quality of work. The pricing is also very transparent; I can always expect a call to review the necessary repairs and offer a quote prior to starting repairs.I cant believe how lucky I am to have such a quality business right in my neighborhood. I would gladly drive across the Bay Area for a comparable music store experience, but instead I can pop in after a grocery run or on my way home from work. The Magic Flute has given me ample reason to remain a customer these many years, and I will remain one for years to come.

Review №136

2022-04-18 21:41:27

I am very happy to give The Magic Flute the highest recommendation! I worked with Mike who patiently explained all the options for my purchase of a keyboard. He was very knowledgeable and thorough explaining the various choices. It was a pleasure to work with him. He arranged for delivery and set-up, so now I am enjoying my new keyboard. I am grateful for the great service!Barbara

Review №137

2023-03-22 20:41:21

The customer service was excellent.They were friendly and knowledgeable.They fixed my keyboard within the time frame they estimated and the fee was very reasonable.I will definitely use them again.

Review №138

2023-09-06 01:30:27

We love the magic flute. They were very courteous about making exchange on a product and they always offer great tips from people who have experience with the instruments.

Review №139

2023-09-25 00:33:37

We came here to get my daughter set up with her first viola for elementary school orchestra. They were great at getting us in the right instrument and talking thru the rental process.

Review №140

2023-07-02 16:13:50

Very accommodating, friendly and sincerely helpful staff. Complete and well-organized stock. It was interesting to see that the staff were helpful with each other, not just the customer. Good vibes here.

Review №141

2020-11-25 01:15:06

Store manager Will is knowledgeable and worked with me and my daughter to get the best experience with her instrument. My daughter had problems with her clarinet which we purchased after our 2 year rental. Although it was months after warranty, he worked worked with us like we bought it few days ago. Will did his best to rule out that it wasn’t a technical problem and even it was determined that the problem was due to lack of good maintenance, he was still so helpful with tons of useful tips and encouragement to my middle school age daughter. Everyone is so kind and helpful there. Everyone who answers the phone is polite and helpful. I love supporting Wonderful local businesses like magic flute. Thank you!

Review №142

2022-07-05 23:04:44

I just got my bass back after a setup by Chris. I couldnt be happier with the work he did. Everyone there is fantastic to deal with and Ive never been let down. Great communication, very reasonable estimates, fast turn-around, and EXCELLENT work! I highly recommend the Magic Flute for all my music needs.

Review №143

2023-04-02 00:01:10

The Magic Flute… took care of my instrument rental needs 36 years ago when I was a kid. Now that my own children are starting band in school, they are right there where they’ve always been, ready to provide quality instruments at fair rates for new learners. Solena was so helpful & answered all my questions, before I even asked. Thank you for fostering generations of musicians & music lovers in the North Bay!

Review №144

2022-04-23 20:13:33

This place is amazing! So many music shops have disappeared especially in the last few years but The Magic Flute is one of those old school shops with just about everything plus knowledgeable, helpful staff who love music.A special shout out to Will who restrung my cello, and also taught me a lot about the instrument. He answered at least 100 questions with patience and kindness.

Review №145

2021-11-10 23:27:43

The customer service is truly amazing!! I have been going to magic flute for more then 30 years and they always are so helpful. I love still having a music store to go into and ask questions. They are all so knowledgeable and glad to help. Shop local!!!!!! The prices are competitive and you will always be able to get what you need!!!

Review №146

2023-09-10 22:39:26

The staff at the Magic Flute were welcoming, knowledgeable, and eager to help my 13-year-old daughter find the music she needed for her violin practice! Thank you so much!

Review №147

2023-05-08 01:50:41

The Magic Flute has anything you need in a pinch, and more. The staff are friendly and attentive, and I love that they’re always engaged in musical conversation. Good people, good products, great place!

Review №148

2022-04-03 22:25:58

Our family loves The Magic Flute! The staff is incredibly friendly, knowledgeable and approachable. They have made many recommendations over the years that have always been spot on. We love spending time in the store as well as all of the items we have purchased. The staff goes above and beyond and I highly recommend The Magic Flute!

Review №149

2022-12-24 04:47:07

Took my alto sax in for repair. Technician reviewed the work with me and provided an estimate. Work was completed right on time and right on price. Great staff! I love supporting my local music store. Thanks, Magic Flute!10/28/2021 update. Needed a simple repair today and the tech took care of it while I waited. Friendly staff!!12/23/2022 another update. I wanted to try out a new instrument, so I rented a tenor sax for three months. Very easy transaction. Service was great; staff is always friendly and helpful.

Review №150

2022-11-05 02:11:08

I worked with Mike, who was very versed on guitar products and history, he helped guide me to my ultimate choice of an American Strat. He was very accommodating and assistive in a non-pushy way wish aided the sale. I felt he was really working with me to find the correct fit for myself while providing needed knowledge about logistics. Great shop you all have! From Reno- Jim

Review №151

2023-03-18 18:19:33

Great service & knowledgable staff. I came in yesterday looking for a jazzmaster mini and a gentleman walked me through every option possible based on the tone i was looking for and in my budget (including non jazzmasters without me asking!!). He definitely knew what he was doing and was extremely friendly! Wish I knew his name to give him the kudos!

Review №152

2024-01-04 16:35:48

Such a fun place! Everyone there is so friendly, professional and fun!! Glad they’re here in our neighborhood

Review №153

2022-09-03 02:14:35

Magic Flute is a wonderful gem in the Northgate One Strip. It’s a community institution where students in the district rent their first instrument, you can get a lesson, find sheet music for your favorite song, get repairs and expert advice, or trade in your old gear to sell. The staff are all friendly and welcoming, and always happy to geek out about music! The staff is knowledgeable but accessible and approachable but relaxed and not pushy or aggressive trying to “make a sale”, so even people just starting out feel immediately at ease. For my father, music is a religion and Magic Flute is a place of worship. Always a treat when I pop in to see Fiend and the rest of the crew!

Review №154

2021-01-23 23:21:58

I have had a great experience with The Magic Flute. We are on our third violin (over 3.5 years) from them and every transaction has been a pleasure. They are very helpful, patient and honest. Each time they have helped us to find the best instrument at the right intersection of price/out of pocket spend and quality of sound. They have never tried to push us into more expensive instruments, even when we have inquired about them. I very much appreciate the honesty particularly since I am not very knowledgeable in this area. Their rent to own and trade-in/trade-up program is great and has served us well as we moved from 1/4 all the way to full sized violin. I highly recommend The Magic Flute.

Review №155

2022-09-09 00:17:57

The Magic Flute has a stellar selection of sheet music. This is the second time within a few months that I stopped in and found exactly what I needed in stock. On my last visit I was looking for the collection of Mozart piano sonatas. They had five different editions to choose from. Sales people are friendly and knowledgeable.

Review №156

2021-11-06 23:59:07

Honestly, I’ve been to so many music stores over the course of my life that I had low expectations. I’m happy to report that the Magic Flute is a totally rad, super friendly/helpful/family oriented music shop. I recommend them! Will helped us find a 1/4 sized violin for my son, and he was incredibly kind and patient. We’ll be coming back.

Review №157

2023-07-26 03:11:28

Great experience. I decided I needed a small electronic keyboard so I searched the internet;? but who buys a musical instrument without playing it? Good instrument, good price, Scott answered all my questions with confudence and helped me carry it to my car.

Review №158

2022-11-25 21:00:45

Awesome music store. So lucky to have this amazing store in Terra Linda. Our kids rented their instruments here. I’ve purchased 2 guitars and taking lessons. The staff is very friendly and knowledgeable.

Review №159

2020-11-14 23:14:20

An excellent place for all your musical needs.I just recently purchased another guitar from The Magic Flute. Once again the staff was excellent and never pressures you to purchase anything. They go into detail on what you want and the selection is huge.MC helped me on my purchase and was a pleasure to work with.I’ve been to the large stores that have all these supposedly great deals, but I find that The Magic Flute out performs and is very competitive on pricing. I fully support small businesses and I encourage anyone looking to buy an instrument or equipment to stop by and check this store out.

Review №160

2024-05-01 11:10:10

Everyone was really nice and helpful. It was pretty busy and the employee even put my string on for me. 5 stars, thank you

Review №161

2024-03-24 20:47:34

Customer service was on point right as we walked in. We found what we were looking for, due to the wide selection of accessories. Thanks you!

Review №162

2022-12-22 22:02:13

I love this store. Great guitars, good variety, excellent sales team makes you feel like family. The guitars I sampled were in tune with fresh strings and action adjusted!! Thanks Mike and team🎶

Review №163

2023-10-17 22:46:29

Amazing selection of all instruments, great attentive service. They have what I need. Couldnt be more stoked on my new guitar!

Review №164

2024-05-15 18:02:55

Thank you for the awesome advice and bien so kind and amazing this deserve 2 thumbs up!!!

Review №165

2021-08-18 02:16:17

The Magic Flute is the best music store in Marin! Everyone there is always super friendly and helpful, and very knowledgeable about whatever you’re asking for. They are great at taking care of their customers, and helping you find the instrument or piece of equipment that is perfect for you. And if they don’t have the specific thing you are looking for, they are great at ordering it for you. I took guitar lessons at the Magic Flute for about 10 years, and I now do all of my music shopping there.

Review №166

2021-04-26 00:05:00

Excellent experience with great customer service and people at Magic Flute get things done with excellent assistance with no question . It makes a difference when they are knowledgeable about the different musical instruments and they know what’s best for you. Very reliable . Mike, one of the representative is excellent in recommending on what kind of guitar is suited for me . I am happy with my guitar. He was able to accommodate me with the right guitar strings so it won’t bother my fingers again. I was happy leaving the store 👍😀

Review №167

2022-12-30 20:18:35

Bought two Ukulele’s from The Magic Flute in San Rafael. Great staff. Super nice and helpful. I would definitely recommend them if you are looking for a musical instrument or gifts related to music. They help without judgement and are very knowledgeable.

Review №168

2022-12-22 00:32:30

Great customer service and inventory! I went in to purchase a digital piano, and they were very knowledgeable about their products. They even offered to price check big online retailers, which made shopping local a no brainer.

Review №169

2022-08-19 01:30:25

I went to Magic Flute to rent my flute back in 5th grade, and now, many years later, coming back to rent my son a tenor sax did not disappoint! Great store, friendly people who work there, and good knowledge cannot be beat. Thank you, Magic Flute, for starting my son’s musical journey!

Review №170

2023-12-06 22:19:46

Nice guys - looked at a couple of my guitars for possible consignment and told me about lessons at their store.

Review №171

2023-04-22 20:22:38

Great prices and mom and pop shop feel with nice staff that (at least dont pretend) to not mind idle technical chit chat. Very helpful and upfront. My first stop shop for music stuff

Review №172

2021-08-16 23:13:20

I brought my 3 year old son into Magic Flute (first time I’ve stepped inside this store since I was a 3rd grader buying a recorder) and it was the best experience ever. The staff were super friendly, helpful, and encouraged my son to try out all the different instruments (even the super loud drums). Cody, in particular, was awesome and taught us about the products as well as available music lessons and upcoming events. Made my son’s day! We’ll definitely be back.

Review №173

2023-01-31 01:12:21

Fantastic staff! I had a broken bow for an obscure Mongolian instrument and the guy there ended up being able to repair it on the spot. I’ve purchased a number of things from them over the years and there’s always someone there who can advise me on the best thing to get. Can’t say enough good things about them.

Review №174

2021-08-14 22:35:07

I have been going to Magic Flute for over 30 years, but it had been awhile since my last visit. I was happy to be back in the store recently, and was reminded of how professional, helpful and kind everyone is there. The service is always excellent and the reorganization of the store layout looks great. We are lucky to have them in our community!

Review №175

2023-12-23 20:59:28

Magic Flute was the best ever, super knowledgeable and helped me walk away with exactly what I wanted!

Review №176

2020-12-31 22:07:22

The team here is fantastic. Excellent service, a wide selection of instruments, reasonable prices and terms for purchase, rental, etc. My experience with the Magic Flute covers sheet music, guitars, violas/violins, and woodwinds. Regarding saxophones, their technicians are first rate, and have generously offered loaner instruments when my rental was in the shop. Keep up the great work and keep supporting music!

Review №177

2022-09-16 15:59:24

We have been going to the magic flute for instrument needs for several years now. We have always gotten great service. We recently started taking music lessons there and the instructors are wonderful and very kind and supportive. I highly recommend it!

Review №178

2023-12-01 00:59:13

My 1st time here taking Guitar lessons Sam made me feel comfortable, And everyone very helpful in the process.

Review №179

2022-09-27 03:52:31

My 10 year old and I went to the magic flute to rent a trombone. We had the best experience.The gentleman that helped us was so knowledgeable. He is explained to my son how to put the Trombone together, how to hold the trombone properly, and how to care for the instrument. We will be returning to the magic flute for future purchases.

Review №180

2023-12-15 02:04:34

Great selection of instruments / music / instruction and a very helpful staff . It’s a great local resource ! Happy Holidays

Review №181

2024-01-14 20:30:20

Jack was knowledgeable and friendly and made the rental process SO easy!

Review №182

2022-06-10 02:46:56

The Team at The Magic Flute, and Will in particular, were amazing throughout the purchasing process. Knowledge about the product, responsive to multiple calls and questions, and an overall delight to do business with. I’m incredibly happy with my purchase and the support I received.

Review №183

2023-02-02 13:50:09

Great courteous service w/ reasonable prices for ukuleles...Have been working with them for 7 + years...Just went over Feb 1-2023. Great service, friendly efficient service by all staff. Best music store in Marin!

Review №184

2022-04-22 22:58:02

Christian is the terrific owner of a delightful shop that has heart and soul. I bought my beautiful flute there years ago. They have many things a musician needs!Thank you for being a community asset.

Review №185

2022-02-05 22:13:56

Every time I have come to the Magic Flute it is a great experience. People clearly are knowledgeable & so engaged in the pursuit of music. Upbeat & professional musicians. We have not tried lessons, but have bought many books, been guided extensively for piano & have rented 2 different woodwind instruments. I highly recommend this shop!

Review №186

2021-10-14 21:53:26

I bought a Breedlove Guitar online for a fair price. They communicated very quickly with me and kept me aware of the progress of the order. They shipped it out fast, although FedEx delayed the delivery a bit (Definitely not the Magic Flute’s fault!)They packed the guitar well, and it is ABSOLUTELY GORGEOUS. Plays great. Looks great.I don’t buy many instruments online due to the potential of damage but I’ll definitely consider buying from them again due to the great experience I had.

Review №187

2022-02-03 16:12:06

I recently moved to Lucas Valley and was looking for a place to get my electric setup. Decided to give Magic Flute a try. I was impressed with the level of service, friendly staff, and overall good vibes. Very cool music store. I’m also eyeing their well-curated selection of Fender products ;)

Review №188

2020-12-08 22:38:27

I was a first time customer and wanted to get a quote to repair my dad’s old Alto Sax. Will and his team went up and beyond to help me with getting the tools I needed and gave me a reasonable quote to fix it in the future. The team is friendly, patient and high customer service. I highly recommend this store for all your musical needs! 5 stars! Thanks again Will!!

Review №189

2022-03-14 23:38:56

We came up from San Francisco because no place in the City could match the selection at The Magic Flute. Our salesperson, Brody, was patient, helpful and extremely knowledgable. I would recommend this business with no reservations and the greatest enthusiasm! Thanks to The Magic Flute we got just the ukulele that our mother wanted for her birthday. You guys are the best!

Review №190

2022-05-02 03:36:05

The team at The Magic Flute is always a pleasure to work with! I’m always greeted by the friendly team and provided with prompt assistance with my needs. I’m also very pleased with the repair job they did with the wear and tear on my acoustic guitar, which is looking good as new.

Review №191

2023-12-03 22:58:09

I bought a 2 books of Christmas music and a raffle ticket. … hope I win! Very helpful employees. Thank you!

Review №192

2024-01-24 17:19:58

Wonderful experience at The Magic Flute!N I was looking to rent an instrument for my daughter and the process was easy and fast forward. The team is professional and friendly.

Review №193

2023-03-05 23:33:02

I am very disappointed to notice the steep increase in the prices. Unfortunately, everybody seems to be using the excuse of inflation to jack up the prices. Case in point. About a year ago I did the same restring of my guitar at a fee of $35 and the strings cost me $7.49. In less than 12 months, for the very same service I am paying a restringing fee of $40 and the price of the string has risen to $8.99. Despite being a very loyal customers of MF over the years (when I used to rent instruments when my kids were in school), I find this very disappointing.

Review №194

2021-05-12 19:05:19

Buying a guitar has never been easier or more painless than doing so at the Magic Flute. Price was reasonable, communication was exceptional, and service has been top notch. Id shopped around quite a bit, and have no regrets about my purchase. Highly recommended.

Review №195

2022-11-22 01:49:40

Magic flute is a wonderful store my family has been using them for all their musical instrument needs for years. Theyre always so nice and friendly and their work is superior.

Review №196

2022-08-31 16:05:24

I’m happy to say I received excellent service at the magic flute yesterday, as well as many other times over the course of my 30 years in Marin. I have always received personalized service and felt that the staff there has a natural interest and enthusiasm for all the customers who come in who might be learning to play piano, (or remembering how to play piano), in my case!I wanted to purchase a musical ‘toy’ for an elder w Alz. Diagnosis. Any child or an elder who is compromised cognitively can still benefit from rhythm, melody, and simple percussive instruments like the 7 note finger pianoAvailable for less than $20. At Magic Flute in the shopping center near Northgate Mall.I appreciate that Magic Flute is a mom and pop store not a gigantic chain. This is not only ‘shop local think global politic.It makes a difference to follow through and learning of the budding musician not just return policies!A musical instrument or musical exploration is not something that a customer wants to do on Amazon . Or at a huge box store like Walmart!Budding musicians want to purchase at a musical hub where they know the seller also loves the ‘magic’ music can bring. They know they are welcome back to share successes, difficulties with equipment, etc.They hope to bring their children, and in my case their Childrens children for the right gear when they come of age and interest!This is what magic flute has continued to bring to Marin County-that’s the magic hats off five stars I’m yours for life and I will be in with my grandson in the years to come

Review №197

2021-06-11 20:32:23

I just purchased a travel guitar at Magic Flute today. Ive been shopping at the store for 25 years. People are always friendly and courteous and never pushy about making a sale. Today, the staff took their time showing me some lovely guitars made by the Breedlove company. They let me have all the time I need it to do my own evaluation and they had plenty of information to share if I requested. I compared the guitar to others at a different local store and I made my decision to shop at Magic Flute.

Review №198

2024-06-14 20:06:36

Really friendly and helpful rental staff.

Review №199

2021-12-15 00:06:04

The staff at the Magic Flute are amazingly knowledgeable and helpful. This place has been in the same location for decades--I rented my flute from them in 4th grade which was over 40 years ago, so, a long time! Its so wonderful to see a local, small business still providing the excellent service and instruments for generations.