Presentation on Map Reviews Nearby

The Hybrid Haven in Petaluma

4.8 (59) 660 Lakeville St, Petaluma, CA 94952, United States

Categories

Auto repair shop
Auto electrical service
Auto radiator repair service
Auto tune up service
Car inspection station
Mechanic

Location on the map

Petaluma, Sonoma County, California, US

Phone: +1 707-766-9700
Site: https://thehybirdhaven.com/

Opening hours

Monday:8 AM–5 PM
Tuesday:8 AM–5 PM
Wednesday:8 AM–5 PM
Thursday:8 AM–5 PM
Friday:8 AM–5 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.8

59 Reviews for The Hybrid Haven 2024:

Review №1

2022-09-27 18:29:02

Mesh is one of the best mechanics to work on my Toyota Prius.. He is honest, trustworthy and reasonably priced.

Review №2

2017-10-25 03:48:13

This shop and ED the owner is super friendly and helpful. The mechanics are also very knowledgeable and take the time to explain to you what they are doing and the “why’s”. They will not scam you either like some shops do. I have taken all my vehicles to Ed for the last 20 plus years. The shop is clean and in an area where you can get food and do errands if need be while you wait. Again, this is a good shop with good folks! Fair prices too!

Review №3

2016-05-20 00:08:22

After going to the local Dealer for service, heard about them, I will never go back to the Dealer for service again. After my first service, a gentleman drove my car up to the waiting room, walked in and said my car was ready, it was Ed, the owner who introduced himself and wanted to ask me if I had any questions and that was the best feeling ever! Someone who cares. He helped me figure out a few things no one ever offered the time to answer at the Dealers.

Review №4

2018-10-16 20:39:16

I’ve been coming to Hybrid Haven for years and just now getting around to thank them for their continuous amazing work. I’ve brought my Prius here and even our suburban and they have always found my issues and fixed them in a timely matter. Keep bringing them business because we can not afford to lose such a wonderful company. I have friends in Santa Rosa who come here for their oil change- that’s how great they are!!

Review №5

2013-08-23 21:26:49

Ive used The Hybrid Haven for 3 different family cars now and have positive experience every time. Ive been impressed with the level of detail when they assess a car and the mechanics Ive talked to have explained the issue with the car and helped determine must fix issues to those that can wait for future repair. The non-mechanic help has also been polite and worked with me to get my car in work with my schedule. I found the pricing fair. Overall, I highly recommend the Hybrid Haven and they have become my go to auto mechanic.

Review №6

2013-07-25 19:21:32

I can’t thank Ed and the crew at Hybrid Haven enough for getting my daily driver back on the road! This is the very first time my car has ever been in the shop for repairs and I felt the diagnosis and quotes were fair. Repairs were completed in two days and even commuted the day I got my car back. No more issues with starting anymore thanks to Hybrid Haven.

Review №7

2018-03-15 19:35:56

These guys really know their stuff. I feel much more confident taking our hybrids here than to a regular garage. They keep track of the work they have done on the cars year to year, they are pleasure to deal with and they are cost conscious. And no review would be complete without a shout out to Buddy, the awesome rescue dog who is their Vice President of Public Relations! Highly recommended.

Review №8

2018-04-19 17:45:45

I love Hybrid Haven. For 8 years Ed & his team have provided me with excellent, cheerful service at fair prices. Now my son is taking his Toyota truck to them. I recommend them highly!

Review №9

2014-09-01 17:45:25

I tried Hybrid Haven because I didnt want to pay the dealers high rates to have the timing belt replaced on my Toyota Highlander. I chose Hybrid Haven because of the good reviews on Yelp and I was not disappointed. Ed and his staff was very courteous, gave me rides to/from work, and completed the job at a fair price. I will be back.

Review №10

2013-11-06 00:35:01

Ed is the first mechanic I’ve ever had where I could completely relax and be confident that he will be extremely through, very conscious of my tight budget and take wonderful care of my car. That kind of comfort, re auto mechanics, an area where I’m completely ignorant, is priceless. And yet the unbelievable part is that for repairs, maintenance or diagnostics, I’ve shopped around and compared prices. He is always the best deal, by far! I can’t say enough good things about Hybrid Haven. I live in San Francisco and happily make the drive to Petaluma knowing that I am doing the best thing for my car, my wallet, my budget, and my piece of mind. Thank you, Ed!

Review №11

2013-08-15 19:38:09

Finding a trustworthy mechanic is one of the most fulfilling accomplishments you can have in this life. Take your car to Hybrid Haven and then give yourself a huge pat on the back: youve done it. Incredibly helpful and nice. They do more than just Hybrids because I’ve been taking my Honda there for years. Ill never go anywhere else!

Review №12

2018-04-23 19:40:04

Not just for hybrids! Ed has been awesome with all of our vehicles. Weve been kept honestly informed of our vehicles repair needs and have received prompt service at reasonable rates. Couldnt ask for more!

Review №13

2018-08-08 21:26:58

Good friendly and honest service. Ed and his team has been keeping my 05 Prius going since he opened Hybrid Haven. Over 230,000 miles now, but feels like it will go on forever.

Review №14

2013-11-22 00:47:13

Ed and his crew are the best. I always receive excellent, courteous and competent service, and better prices than I had been paying to my previous mechanic. I wholeheartedly trust them and recommend them to my friends and acquaintances on a regular basis.

Review №15

2013-06-17 21:42:47

I don’t have a Hybrid, I have a gas hog Toyota Tundra (At least it’s not a ford F250). I used to be in the automotive parts business, Ed used to be my customer several years ago. I had many customers from all over the bay area, but I chose to bring my Truck to one person, Ed. I drove an hour and a half from Castro Valley so that he could fix me up. He knows his stuff; he is a Toyota master tech so even though he loves the hybrids he knows his way around any Toyota and then some. Because we had a work relationship I got to know his style of doing business, before I chose him to work on my cars, he is honest, and does everything with quality. If you have a hybrid of Toyota this place is a no brainer, f you have something else I would still give him a call.

Review №16

2018-07-02 20:38:38

My first time coming here, Ed and his team went above and beyond. I wasnt sure what was going on with my car but it wouldnt start. Ed asked his secretary to give me a ride back to Sonoma (free of charge) and looked into what was going on with my car. Turns out the battery needed to be recharged. Eds team is extremely honest, and as a young woman, I appreciate their transparency. This is the only place Ill be taking my car.

Review №17

2013-01-02 19:17:18

A high light in 2012! Ed Rueda Jr. saved us on a trip up to Fort Bragg. Our front end started to make a nasty sound and did some ugly shaking. We hobbled in to Eds shop at the Hybrid Haven in Petaluma, where Ed gave up his time to give our car a test drive and a thorough look over on his lift. He reassured us it was safe to drive and that we should have it checked after our trip. He was very generous with his time and he was extremely professional. The shop is truly a haven, meticulous and organized. We traveled safely on our trip and were blessed to find Ed and his shop. Happy New Year!

Review №18

2018-04-04 20:27:42

The Hybrid Haven is a first-rate operation. I own two vehicles, one being a hybrid. I have brought both cars to the facility for various work, and I continue to be more than satisfied by the training, professionalism, respect, and integrity of the Hybrid Haven team. Manager Ed Rueda and Umesh (Mesh) Patel are both master technicians, and straight shooters when it comes to diagnostics. Once I brought a used car in for a comprehensive pre-purchase inspection. Ed gave me a rundown of various problems he and Mesh had found (especially oil-leak related), and told me directly and succinctly, Dont buy this car. I especially appreciate how Mesh has been willing to provide detailed information about any prospective repair or servicing operation. Unlike mechanics who seem irritated to take time to talk to and educate customers, I always get the clear sense that communicating with customers is a big part of what Mesh loves about coming to work. If its not clear from what I have written thus far, let me leave no doubt: I highly recommend The Hybrid Haven as Petalumas only factory trained and certified hybrid center. And this applies regardless whether your car is a hybrid. Great folks and a rock-solid company!

Review №19

2018-09-05 01:17:21

Ed and Mesh are trained and adept at all vehicles especially Prius. Am especially satisfied with their work and prices. They answer all questions and concerns you have about your vehicle courteously and honestly.

Review №20

2020-02-24 16:48:11

Called in to make a appointment. Guy on the phone was very rude telling me to get straight to the point wouldnt even let me explain what was going on with my car. All he was talking about was money and saying dont waste my time. Ive been in the industry for ten years and I never talked to a customer like that and I would do the best to help my customer out. This place is a joke. Money hungry and not for the customer. They put their heads on a high pedestal just because they had enough money to buy computers to do the work for a them. And not do actual machincal work. What a joke.

Review №21

2018-11-08 03:48:43

I have been taking my Toyota Camry hybrid to Hybrid Haven for 8 years. They have taken excellent care of my car. Service is very good and always friendly.

Review №22

2014-03-21 21:57:25

Ed at Hybrid Haven is a welcome change from the local Honda Dealers service - their approach seems to be How much can we get away with? Ed treats his customers as people, not walking ATMs. He knows hybrids, and tells you everything you want to know.

Review №23

2014-02-05 16:13:35

Weve taken my wifes Prius in for Ed to work on since he started his first shop in Petaluma. His skills and understanding of the Hybrid operation have been top notch. His interaction with others who have brought their cars (even none hybrid) in for him and his technicians to work on have come across as being as pleased with their competence.

Review №24

2014-07-18 19:01:05

Hybrid Haven is a light-service auto facility operated by an ASE L1 certified Master Diagnostic technician, Ed Rueda, with over 30 years experience in the auto industry. He has been factory trained by Toyota for 16 years, of which the last 9 dealt primarily with Hybrid technology. During his tenure with the auto dealership service was provided to hybrid vehicles referred by the insurance industry.Hybrid Haven is a single employee auto facility providing service to hybrid cars and light service to regular vehicles. Light service is defined as fluid changes, scheduled maintenance, brake service, electric steering, low tire pressure monitoring system, and general diagnostic service.He is a friendly and honest guy and his rates are reasonable too. Recommended.

Review №25

2018-11-09 02:10:22

I love this place-- they are always great to work with and do their best to get my cars work done as soon as possible. They have even sometimes given me a ride home once I dropped off my car! Great garage, great people.

Review №26

2014-02-07 19:32:36

Honest serviceEd and his crew are great. We started going to them after getting sick of the dishonesty and poor treatment Hansel Honda offers. Eds honesty and clear communication is a refreshing change!

Review №27

2018-12-06 14:07:28

So happy that I have found this neighborhood gem. Ed and Mesh are knowledgeable and kind. Ed even let me borrow his vehicle to run an errand while waiting for my vehicle. And my Prius is running great.

Review №28

2013-09-20 23:27:26

I brought in my 95 Quest because I had problems starting it. After Ed looked it over he gave me the bad news that it was time to get a new car. He did what he could to keep it on the road so I can start saving for a new car. I appreciate the time Ed took to explain things to me and he also understood that I was not ready to part with my van.

Review №29

2017-08-22 16:55:51

Ed and his team work very hard to give me the best service at a reasonable price. My brakes had a very quirky thing wrong and they finally found it without replacing the whole system!!!.Thanks. Ill be back.

Review №30

2018-04-18 01:08:40

This is an excellent place to take your hybrid. They are knowledgeable and friendly. The waiting area is clean and comfortable. They will take the time to over everything and offer advice without the hard sell. I am more then happy to recommend this local business!

Review №31

2018-12-21 04:34:33

Great place to bring your car. Knowleable staff and great work. The mechanic explains everything to you in detail about your car. I wont be taking my car anyplace else. Thank you Ed and Mesh.

Review №32

2013-09-05 22:06:47

I had to have a brake job done on my Prius. They got me in and out in 2hrs. This included my oil change I had scheduled originally. Car was cleaned and looked great.

Review №33

2013-08-02 17:32:14

This place is a hybrid stop but they work on everything. I drive here from the city for work on my Jeep Cherokee because the mechanic Peter N specializes on jeeps and is amazing and honest. Highly recommended.

Review №34

2014-02-16 19:26:19

Ed took great care of me. Kept trouble shooting until he found the problem. He kept the bill within my buget. My vehicle runs Great Thanks to Ed.

Review №35

2013-01-22 02:26:32

I appreciate having a mechanic who works on hybrids and provides such good service. I dont think a lot of shops can handle some of these repairs since the technology is so new. Its great to go to specialists like them!

Review №36

2014-01-17 23:32:27

Thank you so much Ed. With having my three kids and your patience made my experience welcoming. Love the fact that you have Walnut Park just a block away. We will continue to see you in the future. Thank you again.

Review №37

2017-09-20 02:05:35

Fixed my C-max. Charge was way over estimate but that was mostly due to dealer charges for software upgrade. Could call back when messages are left but it is a busy shop. Would give them another try if needed.

Review №38

2013-10-04 22:12:32

I felt like I was working with a professional that would fix my Jeep with what it needed to keep our family safe. Truly a nice change for me regarding mechanical work. Thank you!

Review №39

2018-12-26 23:32:08

Ed and Mesh were generous with their time and extensive knowledge and Ive already referred two other hybrid owners to them.

Review №40

2018-03-06 01:57:43

Ed is great and does all the extras for you. Very knowledgeable about hybrids and uses all of the best products. Gives great advice!

Review №41

2013-05-24 17:54:45

Cant say enough good things about their service! We had been taking our car to a local shop but once we got some work done here we decided to drive a little further from then on. Now we dont go anywhere else!

Review №42

2013-05-10 03:51:41

The owner here is an honest man and even has his family involved in the business. We take our cars here and feel lucky to know them.

Review №43

2021-11-07 22:24:55

Professional, friendly service they did a great job fixing my crz. Will definitely be going back.

Review №44

2018-09-10 15:21:37

Always a great experience. Ed knows his stuff and provides a level of service that keeps me coming back again and again.

Review №45

2013-10-17 01:25:18

I cannot say it enough this place is haven not only for our car but also for customer service. Ed is unbeatable!

Review №46

2019-11-22 22:30:08

The owner of this place is a complete nut case. Selling used parts and overcharging people isnt a good way to do business. My advice is to go elsewhere.

Review №47

2019-05-14 20:49:28

Best shop 4 any car, great staff. good prices!

Review №48

2013-04-24 02:03:32

Excellent service and very professional techs. The price was fair & we will be back!

Review №49

2013-12-13 03:56:21

Fabulous--friendly, courteous, fast, efficient. Would return and will refer friends and relatives.

Review №50

2018-12-27 00:23:17

Always helpful and resourceful do all major service with them.

Review №51

2013-12-03 23:31:21

I was very pleased with the service provided and the friendly service technicians. Thank you.

Review №52

2018-06-29 11:09:34

Excellent shop. Great owner.

Review №53

2019-06-23 22:34:37

I would not recommend this place

Review №54

2018-08-28 18:18:00

As always, excellent service.

Review №55

2017-03-15 00:16:32

Nice clean mechanical shop

Review №56

2018-03-05 19:46:51

Best shop in town!

Review №57

2019-05-14 16:17:07

Good,friendly service.

Review №58

2018-08-01 19:56:40

Very knowledgeable.

Review №59

2019-08-20 03:00:54

Super nice