The Coffee Bean & Tea Leaf in Los Angeles
Categories
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Coffee shop
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Cafe
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Espresso bar
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Tea house
Location on the map
Los Angeles, Los Angeles County, California, US
Phone: +1 310-836-8132
Site: https://coffeebean.com/store...
Edit info
Site: https://coffeebean.com/store...
Opening hours
- Monday:5 AM–11 PM
- Tuesday:5 AM–11 PM
- Wednesday:5 AM–11 PM
- Thursday:5 AM–11 PM
- Friday:5 AM–10:30 PM
- Saturday:5:30 AM–11 PM
- Sunday:5:30 AM–10:30 PM
Total reviews rating 4.3
199 Reviews for The Coffee Bean & Tea Leaf 2024:
Review №1
2024-04-30 00:42:07The strawberry cake pops are trash, and then they also said they can’t warm up the crotons in store.
Review №2
2023-10-24 19:29:14They hire the dumbest staff. First they hired a girl who didn’t know what “black tea” was and kept serving the fruitiest flavored teas no matter what I asked for. Had to start ordering via the app to get the exact correct name of tea so she wouldn’t mess it up. Now they hired a guy who can’t understand me when I say My name to pick up my online order. He spent seven minutes with me by the window trying to find my order until his supervisor came over, asked my name, and found it immediately.
Review №3
2023-09-20 18:41:49Excellent cup of coffee, here and I love their cold mixed Frappe style drinks. I really enjoy the locations and sometimes will stay for a bit and enjoy some of their latest style brews. Coffee Bean & Tea Leaf has been a comfort stop for years. I highly recommend their coffee and service is usually very prompt. Great coffee experience and if you can find one of their stores in the area there are sure to be patrons enjoying delicious hot cups of coffee.
Review №4
2024-05-16 13:38:56I order here all the time, the drinks are accurate %99 of the time and wait is fair.All great minus an employee who was blatantly disrespectful to my face, making rude gestures and noises you know like a kid would, all just because I was picking up my order and the front door was locked when it was still open.All I needed was my bag and politeness, I’d did nothing bad and was really kind the whole time.Aside from that great coffee
Review №5
2023-07-31 17:54:00Very small parking lot, short drive thru that can become very crowded. Walk up counter for orders is very small inside. Not welcoming to stay and sit, but Very friendly staff, very clean. Convenient location, recommend and will return if you’re looking for something other than Starbucks…. Which is literally a block away.
Review №6
2023-05-06 17:48:25Staff seemed to be hungover as they were not very attentive. They first a had a hard time taking our order and then gave me the wrong coffee instead when I asked for what I ordered they gave me a cup of just steamed milk with no coffee while giggling. The cheese danish came in a plastic bag and they didn’t offer to hear it or anything.Do t recommend just go to StarbucksSeem to treat their customer like number and not potential returning clients
Review №7
2023-04-05 15:45:35Service here is more often than not short bordering on rude. And multiple times they’ve ignored the drink customizations or even left off standard parts of a drink that weren’t even customized. Then they act annoyed if you ask them to fix it. Or if you ask them to heat up an item that you ordered on the app and specified to heat up. And this is coming from someone who is super careful not to be that annoying rude customer and apologizes for asking for anything extra. I love Coffee Bean but I avoid this location if I can.
Review №8
2024-04-21 22:50:16Manager was so rude found a hair in my drink and she was really rude about it.
Review №9
2023-10-06 13:52:05The GM at this store is really overwhelmed. I asked her why was the store out of espresso beans and she said that she only has 2 shift supervisors and the company wont let her hire more staff. Not sure whats going on here but its something that should be addressed and handled. Very strange experience for customers.
Review №10
2020-09-11 15:02:23Love the drive through, workers are very friendly and fast service.