The Coffee Bean & Tea Leaf in Carlsbad

Review №1

2022-02-06 20:33:39

Went in to get just a normal coffee and the girl working at the time I think her name is Jenna was just the sweetest person ever. She made great conversation and made my coffee with speed. it was delicious!!! great customer service!!

Review №2

2021-04-17 16:51:04

I am a coffee bean fanatic to say the least - VIP status on their rewards app. I’ve been getting the same drink for years - it’s my favorite coffee drink by far (Starbucks doesn’t stand a chance in my mind)! Since moving to North County area a few months ago, I’ve tried this Coffee Bean location a couple different times and have been completely disappointed every time. The latte that I’ve been ordering for years, doesn’t even come close to tasting right when I order it from here. I don’t come here nearly as often now because my drink is almost $7 and it’s not worth it when it comes out tasting horrible. My husband tried to surprise me with my Coffee Bean latte this morning, watched the barista make it wrong, he let her know that she didn’t make it right and nothing was done about it. So, of course it didn’t taste good. Even my husband is disappointed that he can no longer surprise me with my favorite coffee.I would definitely recommend Coffee Bean, especially if you’re looking for a really good latte! Just keep in mind that the drinks at this location may not be as consistent in quality as other locations.

Review №3

2021-08-28 02:51:22

I have never been inside of a Coffee Bean until today. The barista, Mckayla, was quick to attend to me and ask for my order. She was extremely kind, positive, and cheerful. She recommended the seasonal drink (something with cookie butter) and even made extra suggestions to tailor the drink to my liking. Truly a great barista and an excellent asset to the Coffee Bean team :)

Review №4

2022-03-23 23:10:54

1. Wrong size drink2. No cream cheese for beagle. Had to remind him and only got 1 (all others give 2)3. Gave me wrong food twice. Had to remind and show receipt to correct order.4. Was 1st one in and last one out (5 other customers passed me up)Only upside was drink was good.

Review №5

2020-09-01 00:29:24

Employees are great and welcoming. I have no words for management. They yell at staff for giving out water cups. When I was a teen I was asked to leave by management by simply asking and receiving a water cup. I have never stepped foot in this coffee bean after my horrible experience.

Review №6

2021-07-06 16:53:38

Bought a fruit parfait cup and only a fruit cup as it was the only thing on the menu I could eat. It turned out the yogurt was rotten/sour. Smelled like rotten milk and tasted like it too.The Barista offered a new one but I had already lost my appetite. Then they offered a refund but the long was really long so I just said it was okay. Waste of $5 tho.Be sure to check the date on the fruit cups you buy because the staff (understandably) could miss a detail or two.

Review №7

2016-05-26 18:28:00

First time visit on May 19 & I was not impressed. I took my mom whos visiting, & thought wed try something other than Starbucks. It was around 8am with just 2 other people in line & a female employee with dark hair at the register didnt greet us, never smiled, & just had an upset look on her face! Her customer service skills are horrible & is not someone youd expect to encounter at a coffeehouse. She seemed bothered to wait on us & came off extremely rude. A blonde female who made our drinks however, was cheery, but the one who took our order & money left a bad taste in our mouth. I wont bring my business here again.

Review №8

2019-03-23 18:06:22

A small strip mall coffee and tea shop. Not a lot of indoor seating, although they do have tables outside. When I was there, it was in the evening, and it was very cold inside. Was wearing a sweater just to not shiver. Service was fast and efficient but not extremely engaged. Tea was good but there are better places

Review №9

2016-05-31 14:28:23

This place is quiter than a Starbucks which for someone like me who pops-in to do some work while traveling or there to meet someone is nice.The coffee I had was also smooth and enjoyable. The staff was friendly. A good alternative to the Starbucks experience.

Review №10

2022-01-29 06:49:15

I love coffee bean but the last time I walked in here the girl did not want to take my order. Walked in at 4:36ish on a Saturday.. me knowing they close at 6.