Tedious Repairs Chico Auto Repair Mechanic in Chico

Review №1

2024-05-18 13:49:39

Went in for Brakes, rotors and an oil change (off of the recommendation from other reviews). I am very impressed they were able to get me in same day and perform both jobs before closing. The level of professionalism and transparency was unprecedented. This was my first visit and they earned a repeat customer. I would recommend Buddy and his crew. Great job guys!!

Review №2

2024-05-20 19:31:38

Ive brought all my vehicles here since moving back from the East Coast 8 years ago. I am a big time car guy and the guys at Tedious have worked on I think 8 of my vehicles at this point. Aside from them being able to work on ANYTHING, I really appreciate the top of line tech and services they provide. Their invoices include pages of details, photos, explanations of what you are looking at, what it will take to fix, how much the part is and how much the labor will be. They even include the part numbers so you can verify for yourself. They break down everything they find into a chart that shows what needs to be done ASAP to prevent further damage or ensure safety, and what can be done later, or not at all. Their system stores all of this data so you never have to go through explaining anything again which is nice when you want to do repairs over time. They are also extremely flexible with pick up and drop off times, you can even get your vehicle after hours (which is huge when you work late). On top of all of this, it is a family business and they really make you feel like you are dealing with family, not some scummy dealership. I have never found a shop I trust more.

Review №3

2024-03-30 19:10:26

10/10 service. They are so kind and respectful, they show you pictures of everything they did and explain it and what you need to do next to help your car. The prices are honestly the best in Chico. Just really great experience at a car shop..which is a rare experience in my opinion. I’ve been telling my friends and family they should use these guys for their cars now haha.

Review №4

2024-06-13 23:03:18

The service was very rude and lacked professionalism. They falsely advertised promotional deals sent through the mail. I went for a synthetic oil change, expecting to be charged $54.95 plus taxes, based on the promotion. However, when I received the estimate via text, it was over $70 out the door.When I handed over my keys, I asked about the coupon. The representative said the price would remain the same regardless of the coupon. I was unsatisfied, and decided to cancel the service and got my keys back. As I was leaving, I could tell the representative was upset. He continued to talk about the labor needed until I walked out the door.Update: What was uncalled for was the personal message sent to me instead of responding to my review publicly. As a college student on a constrained budget, expenses like an oil change are significant to me. I wasnt upset about the fees; I even called ahead and asked if it was okay to be 10 minutes late, and they said it was fine. I even had to block their number as they just replied after i sent a response.

Review №5

2024-03-08 20:18:43

Requested a transmission flush and filter replacement since it was slipping gears. It was a quick fix before I order the parts to fix it. They brought to light a couple issues I have to fix. After they were done they made sure it was topped off and it didnt slip driving home. Thanks you guys for an awesome service even though its a bandaid fix. Only because you guys are so amazing 10% off the shop for any employees or customers. Your crew is awesome keep the awesome work up.

Review №6

2024-05-18 17:35:17

I was driving through Chico and I could not be more grateful to find this shop. Stopping here could have very well saved me and my friends lives while on a long distance roadtrip, we stopped here due to a noise and our caliper on our breaks had broken off, without their help and transparency we could’ve been stuck in a bad situation. Everyone was very nice they were very straightforward and they showed us the issues they found and were a great help to us, I couldn’t be more grateful! I had left a review yesterday but I felt it didn’t do this shop justice, I have never trusted a mechanic shop more.

Review №7

2024-02-23 03:25:49

I needed brakes and decided to call based on a mailer. They got me in same day, and it didnt seem like it was because they were slow; rather, they just seemed efficient and competent. There wasnt any upselling. In fact, I talked with a manager or owner for awhile about how much I hated that, and he understood. They did great work and the price was more than fair. I mentioned that Id be needed rear struts in relatively near future, and he sent me a quote 20 mins after Id left, which also seemed super reasonable. Ill absolutely be going back. Id tried other shops and getting them to call back, much less provide a straightforward quote, was a chore.

Review №8

2024-03-25 17:20:58

Buddy and the crew at Tedious Repairs is the best! I drive over a hour to get my cars serviced here because I know they will get the job done correctly and in a timely manner. I would recommend their services to anybody I know without hesitation!

Review №9

2024-06-03 23:27:55

They do not give a breakdown of how many hours a repair would take and how much they charge an hour. They do give you an estimate online but the prices are super high. Based on their estimates they are charging anywhere from $160 to $240 an hour for labor. Also the estimate states they would be using aftermarket parts but these parts are exactly the price of OEM parts from the dealer. Why pay OEM prices if they going to install aftermarket parts that cost a fraction from autozone/oreilly? Definitely a bad deal for me. Will be going elsewhere.

Review №10

2024-02-09 06:18:49

I can honestly say this was the best experience I’ve had at a mechanic. I called them in the morning. They diagnosed, and fixed my truck in the same day. They kept me updated with everything along the way. The website was a great tool too.