Presentation on Map Reviews Nearby

Tech 2U in La Mesa

4.9 (199) 6169 Lake Murray Blvd, La Mesa, CA 91942, United States

Categories

Computer repair service
Computer consultant
Computer store
Computer support and services
Used computer store

Location on the map

La Mesa, San Diego County, California, US

Phone: +1 619-345-8324
Site: http://tech2u.com/la-mesa/

Opening hours

Monday:9 AM–6 PM
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:Closed
Sunday:Closed

Edit info

Total reviews rating 4.9

199 Reviews for Tech 2U 2024:

Review №1

2024-06-06 02:02:51

I didn’t go there, they sent Anthony to my place to fix my PC but my 18 yr old PC died. Before it died Anthony backed up my files & explained to me what I should look for in a new computer. He was very helpful in teaching me what some unfamiliar terms meant. He even took my old desktop tower with him to be recycled as it was too heavy for me to lift. I would definitely recommend this company as I found them to be friendly and honest. Thank you so much!!

Review №2

2024-05-19 19:41:12

Tech 2U is awesome! and the only computer repair shop that could help us. Anthony solved my wifes e-mail problem with the migration of Cox into Yahoo and created a Yahoo account for my wife so she would be able to get e-mails again in Outlook.Thank you again Anthony for your excellent customer service!

Review №3

2024-02-03 16:49:05

Always efficient, professional, polite and customer based. The service is appreciated. Thank you. I will for sure take advantage of you folks again when needed. Your computer knowledge is amazing! Scott did an amazing job for us. He knows his stuff!

Review №4

2024-03-22 01:43:04

The technician was wonderful. He was patient, competent and an investigated a series of possible issues. He concluded that my particular issue was my card not the computer so I was able to call my card company and get issued a new card. I was so grateful because I was almost ready to get a new computer and that saved me a lot of money. And he didnt charge me for his help, it was absolutely amazed because he spent a good portion of time with me and explained everything and did not charge anything. I will be using Tech 2U for all my future purchases and computer help. So glad to have found them.

Review №5

2024-05-01 18:22:50

Dimitri was very professional, courteous and efficient in helping me with the malware that was present on my computer. He did a great job and I would recommend him and Tech 2U to everyone who wants their computer to be in the best working condition as possible. Peggy B

Review №6

2024-03-14 21:38:50

After discussing with Scott the concerns I had with my 2012 laptop crashing, he assured me that he would be able to remove all the photos and documents onto an external hard drive. I am pleased to be able to have everything saved.This is the second time Ive done business with Tech 2U and I recommend this company highly.

Review №7

2024-05-02 01:44:29

Great service! Scott explained the technical assessment process and kept me abreast of the repair progress for my daughters laptop. He got her back operational quicker than anticipated!

Review №8

2024-05-14 14:45:41

I had never used a professional computer company before and I was a little hesitant to give someone access to my computer because of all the personal info on it. A trusted friend recommended Tech2U to me so I decided to take a leap of faith as my computer was having a lot of issues and I was unable to solve them using the McAfee that was installed on my computer. Tech2U was very professional. They explained what they were going to do, and afterward they went through everything they found and what theyd done to fix it. My computer has been working perfectly ever since. I feel they were trustworthy and professional. I would use them again and recommend them to my family and friends.Brenda Rosenthal

Review №9

2024-03-07 04:09:24

Honest, professional, efficient.Anthony arrived on time, gave me an honest estimate and got right to work.He was able to identify, and fix, the problem in a timely and efficient manner.He had a positive attitude and great customer service skills.

Review №10

2024-02-20 16:44:28

Tech 2U comes through again! Scott was great to work with. Very communicative and knowledgeable. He was able to turnaround my work computer the following day and saved me from having to replace many parts. Pleased with the outcome and service, will be back! Hopefully not too soon =) Thanks again!

Review №11

2024-06-05 01:45:35

Oh my word, my tablet, which had the on/off button broken, and I couldnt get the info off of it. Took it to the squad, and they would not even try. Called several other computer places, with no luck. I found Tec2U, and I can not tell you how happy I am. Would recommend them to anyone, especially if you are as desperate as I was. I owe them (Scott) them my heart. Youre the best! ❤️

Review №12

2024-06-01 17:08:17

Our tech, Anthony, was awesome! He figured our our Wifi problem, ordered parts the same day and was back in a couple of days for the installation. Everything works like a charm now. Highly recommend!

Review №13

2024-05-10 21:31:06

He was able to recover a bunch of pictures I accidentally deleted and needed back. He restored both of the SanDisk 1 tb external hard drives I brought in much to my surprise because I did not think it would be possible to recover. I was referred to this store by the best buy geek squad because they told me initially they would not be able to help me at all. Luckily, they referred me here and he was actually able to fix my mistake.

Review №14

2024-03-20 22:49:55

Scott was knowledgeable, courteous, and went above and beyond to make sure our laptop repair was taken care of quickly. The company keeps you in the loop and explains every step of the process, providing options and alternatives when appropriate. We will definitely be using them again when we need tech services.

Review №15

2024-06-05 15:04:51

Tried Geek Squad first which was a disaster. That was the absolute worst experience ever. Then I found Tech 2U and it was AMAZING. These guys know what theyre doing and provide top notice customer serice

Review №16

2024-01-24 17:42:42

Right from the moment I walked in into the office, it felt I was in the right place. Scott is very personable and professional. He explains everything clearly. You can tell he really cares about you. My lap top is now up and running and that’s thanks to Scott!!! I will definitely coming back and referring everyone I know to this place!

Review №17

2024-02-11 19:19:26

The techs who repaired my computer after it had been hacked were excellent. And fast! Once I called for remote service, they had me begin within minutes. Definitely will recommend for sure!

Review №18

2024-05-24 01:42:54

I tried off and on for a couple of weeks to solve my internet problem. Tech 2U. Fixed it quickly and cleaned it up. It now runs quickly. I was impressed and definitely appreciated being back on line. Thank you.

Review №19

2024-01-27 20:06:29

My old Lenovo laptop was restarting constantly. The day I called, a technician dialed in remotely and spent two hours updating and cleaning things up. It runs fine now. Im replacing this 14 year old laptop and will buy it from Tech 2U. I highly recommend.

Review №20

2024-03-03 23:47:27

Excellent service! My laptop runs so much better. Very thorough communication also. Will definitely take any pc to them in the future.

Review №21

2024-05-15 02:21:40

The tech was very helpful and my issue was so easy to fix they didn’t even charge me. Highly recommend

Review №22

2024-01-03 00:12:15

I recently had an issue with my camera system not connecting to my iPhone after I switched routers. Tech 2U Computer Repair came to my rescue. Their team was not only efficient in getting me back online within a few hours, but they also successfully retrieved old passwords that I had misplaced. Their punctuality and professionalism were outstanding. I highly recommend their services to anyone facing technical difficulties. Tech 2Us expertise and swift resolution of my issue were truly impressive.

Review №23

2024-06-04 21:24:52

Scott was friendly and extremely knowledgeable. He provided me guidance and thoroughly explained what was needed to save my data. Thanks Scott!!!

Review №24

2023-01-17 02:16:02

Loved the service from the first call to bringing it in and having a semi diagnostic testing with Scott with me there… he was spot on and had my “All in One” LENOVO back to me within the week.Excellent service, response time, and kept me in the loop the entire time. Tech 2U has earned my respect and are my go to should I need any b other computer, I PAD, or laptop services.Woo hoo up and running very well!!Maureen

Review №25

2024-02-25 16:36:48

Scott was terrific especially after the awful service at Office Depot.Less monet, intelligent assistance, knowledgeable, and polite.Thank you Scott

Review №26

2024-05-10 01:06:55

Dimitri was really patient in diagnosing my PC . I’ve had very silly questions too but he was kind enough to answer everything and guide me on i could tackle the issue I was facing with my graphics card

Review №27

2023-11-27 16:08:56

We have our computers serviced annually to ensure they are running smoothly and this company is very friendly and prompt. Prices are reasonable and work is done very quickly. I highly recommend.

Review №28

2023-07-30 16:01:28

Tech@U was incredibly helpful in diagnosing the issue with my sons gaming computer and offering the various solutions and pricing. Ultimately they found a new laptop on a great deal and moved everything from the old computer and installed more memory. I will definitely start here anytime I have a technical issue going forward

Review №29

2024-01-26 02:07:44

Tech 2 U is the only place I trust with my computer. They are fast, reliable and really care about your computer. I highly recommend

Review №30

2023-12-22 22:16:45

They did a great job cleaning up my computer and upgrading it too.This is the second time I have used them and I will use them again in the future if/when I need help with the old paper weight!

Review №31

2023-03-29 16:52:11

I have needed assistance with my computers and also my printers over the last few years and have relied on Tech 2U both times to have them in perfect running condition once they were here. I have found that both technicians that arrived at my home were excellent, professional, and very knowledgeable. I have referred Tech 2U to other friends that have called upon them and I know they, too, experienced A++ service. I greatly appreciate Anthonys quick response and excellent service in getting my laser printer back online. Thank you for asking.

Review №32

2024-03-16 17:20:34

The service was excellent. Dimitri did a very professional and technically sound job.

Review №33

2024-03-09 18:46:57

Scott was very nice and knowledgeable. He even fast tracked my repair so I could get back on it sooner.

Review №34

2023-05-09 03:45:50

Called to hook up my scanner and fax. They efficiently set up the scanner service and it is working great! They were unable to get the fax working, which may be due to old phone lines. But they spent time troubleshooting and did not charge an extra fee. Tech 2U was prompt with an appointment and had the scanner service working quickly. The fee was $199, a bit steep, but it was worth it for the convenience so I wouldnt have to spend hours of aggravation trying to get the scanner operable. Thank you!

Review №35

2023-08-06 16:25:17

If you need computer experts, Levi and his team are the perfect fit!!!! I took my computer into the San Carlos store and talked to a man that was working. He powered up my computer and after it came up, he said my hard drive was failing. I asked if they could fix it and he said probably but it would be better if you actually bought a new computer, I was running an 8.1 operating system, LOL. He gave me great advice. I have had my computer since 2013 so it took a longtime to download my files. Levi tried to do them all at once, but it kept crashing. He broke files onto 3 sections, and everything was transferred. I had many other things that needed to bed done and they completed which was AWESOME!!!! I was a member of Geek Squad (Best Buy) for approximately 15 years and cancelled my membership this year as they have gone downhill. Tech2U us now MY COMPUTER TECH TEAM. Thanks,

Review №36

2024-03-21 01:22:19

Immediate service and very knowledgeable. I will always seek out the services of Scott W. at Tech2U.

Review №37

2023-07-09 22:56:07

Scott at the La Mesa, CA location was extremely professional in helping me diagnose my computer problems. He was friendly and helped me understand why my computers were behaving the way they were.I brought in 2 computers and he was quick to find the root causes of both issues.Shout out to Scott!

Review №38

2023-11-04 03:39:00

My computer and Microsoft account got hacked to the point where I was unable to get in since Microsoft demands you log in your with their account in order to use your pc.Since I had no access to my account and was locked out I called their service to come over and take a look at my pc tower. The tower is massive and I didnt want to risk lugging it around and dropping it, so Im really happy they have a service to come to you instead.They were able to bypass the Microsoft sign in so I was able to log into my computer with no problem.In the case I had any lingering malware or virus they did a quick scan and look over through any unknown programs just in case before finishing up. I didnt have any thankfully, so it was just the fact that I was locked out of my pc that was the main issue due to the hacker getting my Microsoft account.Very thankful for their service and will definitely call them again if there are any other issues that come up with my pc if Im unable to do it myself!

Review №39

2023-08-08 06:58:25

I had broken my 5TB external drive several years ago and, given the size of the drive, I had been holding out on retrieving the data because the costs were astronomical. I finally went to Tech 2U, willing to pay whatever they asked for and, not only were they able to retrieve my priceless information, but they did it at a fraction of the cost I had been quoted in other places and they did it in a timely manner. They were very concerned that I had found the exact files I had been looking for and to that I have to say “I did and so much more!” I will be taking them my CDs and microSDs soon.

Review №40

2022-09-14 06:07:49

About a few years ago I had purchased some components for a custom PC build. I took it Tech 2U and they did a great job. I had some upgrades and since then and was now upgrading my motherboard. Scott was the tech with whom I left my PC along with my new motherboard. He did the swap in a few days and took really good care of my computer. I would highly recommend Scott as well as Tech 2U in general. Great personal service, you can tell they really care about the people that come to them for help.

Review №41

2023-10-19 22:08:47

I requested a custom build and I was not dissapointed in the results. Scott listened to my needs and gave me exactly what I wanted. Outstanding support and service!

Review №42

2022-10-15 15:46:04

I felt very supported and received wonderful advice about the questions I had about whether to update my Word app. I was also advised to add a data app to make sure all my info was saved and safe. I am one relieved and happy customer today and will look to Tech 2U again when I need help. Thanks, Anthony, I wish you the best.

Review №43

2023-08-14 15:33:00

Well 1st of all, they were able to fit me in their schedule, for an appt 45 min after I called!! AMAZING 👍👍👍👍👍Mike was my tech, almost right off the bat he knew what the problem was. He was fast, knowledgeable and got right to the point and was super nice. A very inexpensive fix for me that day. But I know I have a computer service that I can always use ....👏👏

Review №44

2023-01-14 17:54:45

I have seen Scott and others over the several times I needed computer help. Every time I was completely satisfied. They have knowledge, expertise, and what seems like a genuine desire to help. Promptness and reasonable prices too!

Review №45

2024-03-22 02:33:45

Impeccable service. Communication strong every step of the way. My thanks to Scott.

Review №46

2023-08-12 16:52:23

Called Tech2U for support for my husband’s MacAir. After asking questions and remotely handling this laptop he was able to give us options of handling the situation. As a result, we purchased a new MacAir and his computer is on my membership and we now have the data being converted to the new one. He was very patient and professional.

Review №47

2023-03-02 03:46:26

Michael Y technician was knowledgeable and patient. He explained all details and attempted to resolve all the problems with my primitive computer.He gave me options on what could resolve the existing issues.Nice, smart young man. I was curious of his technical knowledge, and complimented him. We laughed…. I asked what they call people highly skilled. Geeks/ Nerds. LOL!!Much appreciated 😃

Review №48

2023-05-05 01:14:01

THANK YOU!!! Im very glad I found this place. Scott is so nice and knowledgeable. He explained all of my options to fix my Google pixelbook and I even saved a bit of money bc they found a used part. My laptop works great. FIVE STARS well deserved!

Review №49

2023-05-05 01:43:39

Scott was an amazing tech, very knowledgeable about my situation and presented great options and discussed them in detail so I could make an informed decision. My situation was resolved on time and I was very happy with the results.

Review №50

2024-01-22 17:46:29

I really like remote service for the annual check-up and renewal of the security for my computer.

Review №51

2023-12-30 16:34:13

Great service, got things set up for my laptop and scanner/copier.You guys are the best! Thank you

Review №52

2023-08-08 22:48:28

Dear Friends, This is a great opportunity to tell you a little about my experience with Tech 2U and the wonderful employees they provide on a moments notice. I am a college graduate with a Masters Degree, however, my opportunity to have professional help that will be timely and professional and knowledge is just wonderful. There is so much to learn from this Tech2U company, and as usual it has to be complete and timely. And, that is what they offer. The Technicians that I have experience with for the last 10 years has helped me during the teaching years and through the retirement years. Some of my computer needs have been difficult and some not so difficult. Their leadership is easy to grasp and follow. Just knowing they are always helpful and their knowledge is current allows me to go forward. Thankful for the respect and leadership they provide, as their knowledge has to be current and mine just isnt at that level in this area. Hope this helps with the understanding of this Tech2U company and their employees. Years ago, I started with Levi Nash and most recently with Michael at my home office and Jerrod remotely. What a great team they all are. Such a convenient arrangement for having great technicians and so many options, timely and informed options. Thank you for so many ways to go forward.Jean B. Craig

Review №53

2023-12-23 03:32:49

Experts that take the time to diagnose your issue and get to the root of the problem. Able to help with urgent and more immediate support - I have their number programed and ready for future use!

Review №54

2022-10-13 15:55:08

I am very satisfied with the service I got from Scott. He is very polite, easy to talk to, and knowledgeable . He explains what needs to be done to the item brought to his workplace. Their prices are great. Will definitely recommend Tech 2U.

Review №55

2022-07-12 18:42:53

I used Tech2U in La Mesa to transfer my data from my old laptop to my new laptop. Overall, I had a good experience. Scott was knowledgeable and took time to explain things. He also kept me up to date on the progress. It took longer than I had expected. They told me it typically takes a couple of days, but it actually took a week. Scott explained it was due to the difficulty of transferring data from my old mechanical hard drive, which I understand. I gave 4 stars instead of 5 because my Favorites did not get transferred over on my Microsoft Edge browser, which was really frustrating because I had a ton of stuff, and now I cant get it back. Also, my Outlook email accounts were not set up. Scott placed a link on my desktop for Tech2U technical help and said I could just log onto that to get help with setting up Outlook correctly, for example. However, I logged onto it many times throughout the day and a tech never came online. So the next day I called and they told me I have to schedule an appointment. I did that, but unfortunately, I think they are short staffed so it took a few hours from my appt time to get the issue addressed.

Review №56

2022-09-21 17:40:48

Scott was very knowledgeable and helpful in explaining what the issue was with my laptop. I was informed about what the cost would be and the timeline for the repair. The parts arrived earlier than expected and I scheduled my repair appointment. I took in my laptop and Scott told be it would be ready later that afternoon. An hour later, he called to let me know that my laptop was ready for pickup. I am very pleased with the prompt and courteous service that I received from Scott and Tech 2U.

Review №57

2024-01-22 20:16:26

Scott was very helpful. Im a little computer illiterate so he explained everything 2 me.

Review №58

2022-10-01 15:30:06

Process was quick and easy. Needed a laptop screen replacement and the prices were reasonable and comparative to other places around. I chose Tech2U because of the friendly video I got from the phone call. I dropped off the laptop, the friendly and open service continued. They told me how long it could take and kept me informed the whole way. Thanks Tech 2U, hope I dont need you again, but if I do, Ill come to you.

Review №59

2022-10-07 15:09:19

Beyond happy with the service. I had been dealing with a computer memory issue for a while and Tony was super helpful. He diagnosed the issue remotely, found the problem and fixed. Computer is like new. Process took maybe 30 min. He was very kind and professional. Highly recommended.

Review №60

2023-09-13 22:57:33

I changed my review to five stars after Tech 2U reached out to me. Wow, I am super impressed! This is top notch service to make a customer happy! I highly recommend!!

Review №61

2023-08-15 04:46:14

Scott was great i want to thank him for understanding i had no knowledge of computers and making it possible to fix my laptopi didnt feel pressured or that i didnt get a fair treatment. im happy with the results and would recommend going to this company : )

Review №62

2023-02-24 23:07:40

My PC off/on would freeze and the only way to shut down the PC was to turn off the power button. I was concern there might be a virus. I called Tech2u. I explained my concern. They said they could check my PC remotely and then offer their recommendation. They found nothing major to be concern and that sometimes the PC can freeze on you. They suggested a tune up and there were some Windows updates that were not done and they could do the updates or I could. I approved the tune up and updates. The PC seems to be working faster. About two years ago Tech 2U came to our home to set up a wireless printer. They do good work.

Review №63

2023-07-28 18:35:46

Successful cleaning of my laptop along with recommendations to improve or replace. Thorough service. Awesome customer service. The additional cost to skip the line was worth it.

Review №64

2023-05-10 18:24:38

Very professional, kept me updated throughout the whole process. Great customer service. Had a new PC build that was unfinished, they troubleshoot and they fixed the issue. 5/5 would recommend 👍🏼

Review №65

2024-02-20 16:03:42

All my questions were answered kindly and I’m happy I found them to work on my laptop.

Review №66

2022-01-21 03:58:16

Scott in the La Mesa shop is very knowledgeable and kept me regularly posted about the status of my computer. He did a terrific job. Spenser in Remote Support was extremely patient and dedicated to getting all the problem details fixed and resolved. Very glad I purchased the Remote Support Membership, as it’s great knowing I have a good team to help me in a pinch.

Review №67

2023-09-23 15:14:45

Scott was very professional and very helpful. In the end, he stuck with my computer problems, solved them, and the computer works better than ever at a reasonable price. He installed a solid state hard drive and that is much appreciated. His diagnosis of computer problems and advice regarding repair choices was clear and helpful. Thanks Scott. Hope you get that cup of coffee.

Review №68

2023-03-04 19:18:01

I had a problem with Outlook setup when I moved from an old PC to a new one. Anthony solved the IMAP/POP3 issue and was able to restore all my subfolders from backup. He really knew what he was doing and did it with a smile. I can especially recommend him.

Review №69

2023-04-18 00:41:16

Old iMac of 15 years died but we needed to Frankenstein it a bit to retrieve data that of course Id not backed up! Tech 2U was able to do this, save to stick and make sure my new computer had this information transferred over properly. Great job, reasonable pricing and knowledgable description of options along the way!

Review №70

2023-04-26 03:30:22

I appreciated his trying to fix my issue remotely but it turned out to be something that couldnt be fixed that way, so someone came out the same day and figured it out pretty quickly. Great guys to work with. Very friendly, polite & respectful. Thank you!

Review №71

2023-12-05 02:03:10

Great service - our technician was very knowledgeable. We will definitely use this service again!

Review №72

2023-04-11 00:35:25

Scott at Tech 2u is very knowledgeable. He was able to determine the problem with my MacBook pro. He is very patient in explaining the problem and offering solutions. Gave advice on what to look for when looking for a new device to fit my needs. I would recommend them.

Review №73

2022-12-13 03:30:07

Mi 3 year-old laptop had been VERY VERY slow for everything, even just to turn it on. It was VERY frustating. The technician was very polite and explained what the problem could be but that they needed to run several tests before a final diagnose. A few days later, he contacted me and explained very well their findings and what the solution can be. I accepted for them to add more memory and to change the defective hard drive. They replaced it with another one; some capacity but better (newer generation of hard drive). They cloned ALL my files and programs into the new hard drive. When I pick it up, the technician explained to me very well what they did and returned to me the old hard drive. I am SOOOO happy with my renewed laptop! It is very fast, all my files and programs are there and have not encountered any problems so far. I highly recommend Tech2U.

Review №74

2023-01-16 23:59:02

The person helping me on the phone was very nice and handled everything well. But I did not appreciate the 3:00 am message on my phone thanking me for using your service waking me up. My husband was in the ER under observation so it was a scary moment until I saw who sent the message.

Review №75

2023-07-31 18:17:17

Anthony from the Santee location was GREAT. From our initial phone call with Tech2u...all was on point. Soo convenient, very thorough of our computer needs. My new Go to computer location in Santee or home base. Thank you Tech2u Crew.

Review №76

2024-01-20 20:16:56

Scot did a great job on my PC -- all that I wanted and on time!

Review №77

2023-03-13 00:59:16

Tech 2U employees always go above and beyond with their customer service. They have continually exceeded my expectations no matter how simple or complex, and always show patience with me. I am not computer savvy so this is appreciated. I have been using them for several years and will never use anyone else.

Review №78

2022-06-14 18:33:21

My laptop fan was not working properly after a few too many hours outside in Miami heat.I had a short window of time to get it fixed. Scott the tech in La Mesa, was quick to respond to me, give me a quote, keep in informed and fix it in a timely manner. Oh and was pleasant to work with!I’ll be happy to refer your company.

Review №79

2023-03-16 01:11:43

Best service. Extremely knowledgeable, friendly and helpful. Now that I have found them I won’t be going anywhere else. Shout out to Scott- Thanks for finding me my new ThinkPad after my laptop broke-YOU ROCK!

Review №80

2023-04-04 03:50:37

It was time to update Webroot for another year so I called and Will in tech support returned my call quickly. He checked my Desktop PC for any issues and did the security update as was planned. The entire process went very well. Great customer service!

Review №81

2023-12-05 02:19:24

Your tech did a great job and was friendly, fast and thorough, and I would recomend to my friends and family.

Review №82

2023-01-28 22:57:40

I am so pleased and happy to have Tech2U to help me through any assistance that I need on my computer. Anthony has been so helpful to me. He is kind and patient with me because I have very limited knowledge of technology and he makes sure everything is right from start to finish. Thank you so much !!!!

Review №83

2022-10-29 17:33:52

I am very happy with the service I received. I am in a senior residence and it was wonderful to have the service done here. I could have easily been sold services I did not need, but instead the real problem was quickly identified and a fix provided. Everything works great now, and I do recommend this company to others.

Review №84

2022-12-17 19:09:42

I had a windows error and it would not load. Anthony was a great help in getting my computer up and running. I know enough about computers to get in trouble. He explained everything to me and helped me get my laptop up and running again.I was only in town for the weekend and tech 2U came out to my house the day I called. I will use Tech 2U the next time I have computer issues.

Review №85

2022-08-16 17:52:09

My computer broke, and after some troubleshooting I realized the hard drive was faulty. I brought it in to get fixed, only to have one of the reps assure me it was probably the OS after talking with him, it seemed as though he knew what he was talking about, so I went along with it. I needed my computer for school so I opted for the 50 dollar priority fee. After 7 hours, and 3 updates, I get some awesome information- its the hard drive. And not only that, they want to charge over 500 dollars (including a military discount) to swap out an their insanely marked-up m.2 (that takes 5 minutes to do) and install an OS (which also takes 5 minutes to do) I said I would be picking up my computer since those prices are outrageous. This store is robbing people by charging 229 dollars for a Windows install.Upon returning to the store, I was told I needed to pay the 50 dollars since the tech looked at it even though I had told him what the problem was when I entered, and he spent 7 hours telling me something I already knew. I ended up going to best buy and spending 130 dollars on a new m.2 and installed it within minutes and used my usb flashdrive to reinstall windows. All of which took me 20 minutes and less than 150 dollars, compared to the 50 dollars Tech 2U charged for absolutely nothing, and 7 hours of looking at itThis is extremely unprofessional, and the tech seriously made this shop look like a bunch of amateurs. Maybe I went in on a bad day since there are mostly good reviews, but I was at a loss for words when I diagnosed the issue and brought in the computer so it can get fixed while I was at work, and was going to be getting charged 500 dollars plus for 20 minutes of work, including 50 dollars and 7 hours of looking at itWill not go back to this place. Their mark-up and prices for simple work is nothing short of insane, and are taking advantage of people who dont know much about computers.

Review №86

2022-10-03 16:24:24

Even though the problem wasn’t completely fixed, Scott throughly troubleshot like a technician should to figure out what the problem was. It was out of his hands to fix it, but I appreciated his hard work and dedication to my issue. Especially with the frequent status updates. Will be bringing back my PC once I get my new parts. Thank you!

Review №87

2022-11-25 02:32:32

Such professional service as always. Had several broken fans. They were fixed in no time and Tech2u were honest about labor costs. They could have charged double. Please give these guys business. I have another PC where my water-cooling basin is getting low. Ill be going through Tech2u when I require service for anything. Super knowledgeable!

Review №88

2021-08-17 18:22:37

They offer free diagnosis, which is awesome, along with free remote service up to the point of repair.I’ve had a laptop serviced in-store by them and have had remote service done as well. Both times I felt like I got great service, for a fair price.During my remote service, in fact I did not pay anything as they diagnosed the problem for free and suggested a fix I could try myself for free or offered to do roughly the same action (but more thorough) for their remote service fee. I went with free and the tech was honest about it probably being fine to go that route.Your mileage may vary but I really appreciated not being force-fed unnecessary upsells.Highly recommend and will definitely call again next time I need help.

Review №89

2023-02-21 02:09:40

They were able to fix up my laptop well. Not just replaced my hard drive and fixed the thermal stuff but also tightened the hinges on my laptop. On top of that they were able to back up my data and transfer it.

Review №90

2023-12-05 02:04:21

Very thorough, fast & patient with a not so computer geek. Walked me thru everything reassuring me that my problem wasn’t hopeless

Review №91

2022-07-18 02:14:01

My experience with Tech 2U has been nothing short than fantastic. I asked to have my glorious Mid-2009 MacBook Pro fixed, with battery replacement and Max OS upgrade. Spencer did a terrific job with communication, keeping me updated with the state of the work, and with installing a recent version of the OS despite the obvious challenge caused by the older machine hardware. I will strongly recommend the La Mesa tech2u to everyone with computer repair needs from now on.

Review №92

2021-02-10 16:01:36

I love Tech 2U! Anthony has been to my house a few times to help with computer problems. He is very kind and courteous, very knowledgeable, thorough and efficient. I recommend the monthly subscription of service with Tech 2U. I have used this service a few times and have had wonderful results. I highly recommend this company!!

Review №93

2022-10-05 20:11:56

I worked with Scott, and he was excellent to work with! He gave me timely updates on the status, and the work was superb. He gave me options for different levels of work, and provided me with information regarding long term care. I would give 6 stars if I could!

Review №94

2024-03-25 02:27:02

Laptop runs much faster after PC TuneUp.

Review №95

2021-03-02 15:00:09

This was my first time doing business with this company. I was referred to them by another company that I knew nothing about. I was hoping that they could deliver and they did. My computer was in need of help and Tech 2U immediately starting working on my computer virtually. The problem couldn’t be fixed virtually so they set an appointment and there was Anthony.He was on time courteous and knowledgable. My entire experience with Tech 2U was pleasant and my computer is running 🏃🏿 great 👍🏾. I would definitely use there service againThank You

Review №96

2023-02-05 16:29:21

Tech2U is my only go-to for work on my laptops and have been for nearly a decade. They’re super responsive, knowledgeable, professional and (added bonus) close to my house for work they have to do in-house. I love that they always attempt to troubleshoot via remote access first. They’re really top notch!

Review №97

2024-05-21 01:02:02

Scott was friendly and gave us good information

Review №98

2021-10-27 11:05:22

I took my laptop in to hopefully get all the files restored - it was beyond hope. The tech spent more than 15 minutes diagnosing the problem. There was no charge. He was informative and knowledgeable and patient with my lack of knowledge. I would highly recommend this service. Several years ago they worked on my old laptop and brought it back to life!

Review №99

2022-11-22 17:26:15

Tech 2U rep, Tony (and Dometri earlier) tuned up my computer because it had been 3 years and starting to run slowly, also fixed my scanner which wasnt communicating with the computer. Kept me informed what was going on and answered questions. Convenient since all done remotely. Expensive, yes, but you get what you pay for these days.

Review №100

2022-03-14 19:17:54

I needed to convert my Windows 8.1 system to Windows 10. Anthony Nelson was the tech assigned to me. He had previously discovered problems with this conversion and was able to get Windows 10 installed for me without any major issues. I found later that I was having trouble opening documents from OneDrive and Ryan was assigned to help me with that. It only took him a few minutes to find my problem. Tech 2U has a great team and are able to solve most computer issues remotely. My thanks to them for a job well done.

Review №101

2023-07-25 21:25:29

The team of young people who staff this computer support company are top notch and very reliable. Their technician saved me recently when I had a computer crash and are officially now my go to tech support people!

Review №102

2022-11-08 14:53:00

Great customer service - super knowledgeable and took care of all my requests so quickly and with super kind mannerisms - signed up for monthly customer support package cause I feel really good about the services so far! Check them out as a terrific option for you! Peace

Review №103

2021-06-28 21:23:19

Jared and all the guys there are awesome and worked really hard on my build. Even when Tech 2u struggled with replicating issues and they could have returned my build, they went above and beyond to get extra eyes on the issues I had and for no extra charge. They also were able to send somebody out to my place to work on my build by hand and even take it to the shop for further work at a later time and it was all included in my one low rate. I’d Highly, highly recommend Tech 2u if you’re in San Diego, they’re the only ones I’d bring my PC to for work in the future. All my issues have totally been resolved.

Review №104

2022-10-14 17:52:48

Mike my Tech guy was friendly, efficient and fully competent. He did all the work on my computer to my utmost satisfaction. He was on time and went beyond his original work order to complete my requests. Thank you Mike!

Review №105

2020-05-27 01:28:04

Andre could not have been more professional, yet friendly at the same time. I felt confident of his service ability right from the minute I spoke with him. I was offered rush service, and indeed they outdid themselves getting my unit installed. He made me feel i was the only customer of the day, yet I knew there were many others! I have already recommended that shop to others and will continue.

Review №106

2023-01-03 20:42:36

After a power outage, both desk tops at my home as well as the router and modem were compromised.Sadly my husband, who was amazing in so many technology areas, passed away, and I lacked the expertise to bring everything on-line..I called the company. Chris answered and did a great job in coordinating an In-Home visit.Mishael came to the house and got everything running.He fixed the bios on both computers, brought back the correct secure boot settings, patiently explained to me the steps to bring things on-line again if needed, and showed me how one of the monitors was failing.I would give Mishael 10 starts out of 5 if that were possible.

Review №107

2022-10-01 03:15:39

Requested professional tech services to set up new unboxed Apple M1 computer at my home. Contacted Tech 4U and Anthony arrived on time and started at once. Provided excellent product knowledge and completed set up and installation, including setting up my printer connections. I am very satisfied. I have recommended Tech 4U to another owner. I will be requesting Tech 4U to schedule Anthony to set up another Sony computer I own.JW.

Review №108

2021-08-05 02:42:13

I called my local TECH 2 You for help in that I was unable to send or receive any emails. The local contact understood the situation and problem and said that I would be contacted by phone for needed assistance. The phone call came and Evan was the tech that I had the pleasure with which to work. I explained my situation and he asked for permission from me to give him control of my computer. Once done, he said her would work on the problem from his end. Later, he called back and said that he had discovered the problem which was mainly an AT&T problem. He was able to get it straightened out and put my computer back to 100% operation. He explain the problems he had encountered and they were in terms I could understand. Evan is a true professional and an outstanding representation for TECH 2 You. I have since told others of my problem and the wonderful work of Evan and TECH 2 You which he represents. I strongly recommend those having computer problems that they cant figure out or solve to contact TECH 2 You and I feel that they will be as pleased with the results as I. Also, I felt the charge for the service, getting my computer back to sending and receiving emails, was very reasonable. My thanks goes out to Evan who should certainly be the employee of the month or higher.

Review №109

2024-02-10 04:29:38

Friendly and professional with quick resolution to my issues in my Mac!

Review №110

2023-06-02 01:56:21

It was amazing. My technician Scott was very polite and listened to me. He was able to explain what he was going to do very well.

Review №111

2023-03-01 03:10:29

Very professional and friendly staff in La Mesa Store, specially Levi. He did a great job of repairing my laptop in a matter of seconds. Highly recommended!

Review №112

2021-04-30 03:32:44

I had a pleasant experience with Tech 2 U, I received a call immediately from a gentleman named John I believe after a short chat inquiry. Then received a very helpful tech by the name of Tony, who got to work right away on my laptop issue (camera problem). He went above and beyond my expectations, and I definitely recommend this company to anyone in need of computer repair. The service fee was fair also. Thanks guys at Tech 2 U!

Review №113

2022-07-17 21:26:53

I had intermittent Wi-Fi connections with a new desktop computer. I reached out to Tech 2U for help to fix the problem. With great competence, prompt service, and professionalism, the IT expert did his magic, fixing the issue. In addition, he planned a follow up call two days later to check to see if I was having any further problems. I highly recommend Teh 2U should you have any computer issues.

Review №114

2021-07-24 18:22:06

I was particularly pleased with my experience. I have been building and using custom built systems for more than a decade, and my local choices either went out of business or performed less than I needed. This was not the case. I had a difficult case, with unexpected complications.and my tech was attentive, responsive and worked beyond to complete a successful build/repair. Thank you.

Review №115

2022-09-20 16:04:43

After spending a month conferring with 25 Cox Communications Complete Care and other Cox technicians all telling me Your software is fine, your internet speed is fine, your hardware is fine, and still having issues with Goodle Chrome and Microsoft Edge as well as my Cox email, I contacted Tech2U. Anthony came to my house to diagnose and fix the problem. First he reinstalled Windows, as that was less expensive than getting a new hard drive. When the internet problem persisted, he then installed a solid-state hard drive. Finally, the problem was solved! He was empathetic, personable, knowledgable, and knew how to think---keep an open mind, analyze, use logic. The month warranty on their diagnostics and repair work helped immensely too.

Review №116

2021-09-14 17:20:28

I had a very difficult problem with an unresponsive printer, evidently unable to get it online, it wouldnt print or scan. It took many hours to solve both problems. I think in all, I had 5-6 techs work on it. All were professional, able to explain the problems they encountered and most of all patient, with both the problem and the customer (me). Especially Tony, on the problem more than the others, exercised the most patience and finally got the entire system functioning as it should. This is my third experience with Tech2U. All three have ended successfully at a reasonable cost.Jack Duncan

Review №117

2023-07-18 01:03:03

Scott is awesome. He is knowledgeable and great at his job. He was great at communicating the issues with my computer

Review №118

2023-07-25 17:16:18

Scott is an excellent tech. I dont know anything about computer stuff but he explained and showed me so that I understood what had to be done. Thank you Scott.

Review №119

2018-09-13 19:06:15

I had a great experience with Tech 2U. The staff was very friendly, and was very prompt notifying me about the progress of my computer at various stages (the diagnosis/estimate, ordering of the new part, and installation).They were able to get me the new part for my computer (I spilled beer on my comp, oops, and needed a whole new keyboard/mouse) and rebuilt the guts very quickly.Feels like I got a new computer, but got to keep all of my work!! Thanks Tech 2U!!

Review №120

2022-07-15 01:02:46

Fixed my laptop in under 3 days. One of the only motherboard repair locations in San Diego. Scott found and replaced a capacitor that keeping my laptop from taking any power and now it works great!

Review №121

2022-11-13 15:31:37

Chris at Tech 2U did an outstanding job diagnosing the issue w/ my MSI laptop, keeping me updated, and fixing the issue. I would recommend them to family and friends, and return if I had any other computer issues.

Review №122

2022-06-08 01:18:21

The person who helped me was so nice. He figured out the problem with my laptop and fixed it right then. I had videos of my stepson who passed away and the sound did not work. The tech fixed the issues and now I can hear the videos again. I am so happy!

Review №123

2021-12-01 03:45:22

Brandon was awesome! He is honest and easy to communicate with and very knowledgeable. I live in the neighborhood and its good to know I have these guys readily available in my own backyard. I highly recommend Brandon and the entire tech 2U team.

Review №124

2021-07-23 19:49:53

My tech was awesome! We allowed access to our computer remotely and he diagnosed the problem within a few minutes. I trusted that they knew how to fix the problem and got it done. Have used this company in the past and they have always been professional and courteous. I also really like that I didnt have to haul the computer somewhere and leave it for them to fix.

Review №125

2023-08-08 15:20:46

They worked remotely on a printer connection problem. It tool several days but was successful. And they kept to their original quote of a flat rate.

Review №126

2022-12-20 17:25:53

Scott was able to diagnose and fix a booting problem in evening about an hour before closing. He did this on the counter and I was able to avoid a 2-3 day delay in getting my computer back.

Review №127

2021-04-15 00:05:14

This place was amazing and very helpful. All of the employees are quite knowledgeable and more than capable of fulfilling your wishes. I brought in my gaming PC and had everything done well before my deadline request. These guys are the best in San Diego. From now on I’m only going to this shop and company for any questions or issues I may have. THESE GUYS ROCK!!!!

Review №128

2021-11-06 01:17:40

I spent a bunch on a custom build, but it came all jacked up with parts just randomly placed and forgot. I called TECH2U and instantly connected with a motivated tech that rearranged my fan configuration, installed new RAM, and did a awesome job with wire consolidation. PICS to follow.I will return for my future computer needs and would recommend to friends and family!

Review №129

2022-07-14 15:47:39

Having your hard drive totally filled with data is no fun, even though I need all that stuff. So, having a large external drive I called Tech 2U and asked them about the possibility of coming out to my house and moving the files to make room on the hard drive. My first contact was Dimitri, and let me just say, he is a Wizard! No problem at all, not even the need to come on site. Dimitri took a quick peek at my computer, affirmed it would be easy-peazy and started transferring files. It took a bit longer than I think he had in mind, just because there were so, so many files. All I had to do was drink coffee and read a book while Dimitri worked. Total time to transfer my computer from slow, bloated turtle to sleek rabbit was around 4 hours. I am over the moon! Not only was the job done quickly, efficiently and well-within budget, but I had the best computer customer service Ive ever received. I highly recommend Tech2U. Demitri knows what he is doing, is efficient, pleasant and simply a joy with which to work. Thank you, Demitri! Thank you Tech2U! Hoorah for personalized, superb computer service all performed while I observed from my chair.

Review №130

2018-06-09 12:51:57

Great experience from the moment I dropped laptop off. I received great phone communication about the issue and full in depth troubleshooting. The shop staff was a pleasure to work with. Ronnie provided great service throughout the whole process. I would return in a future for any other computer work.

Review №131

2021-03-17 17:56:48

When your computer messes up our first thoughts are have I been hacked. Thank goodness it was only a very old Tower. Anthony not only fixedour issues but gave 3 options to repair or replace. Pricing was very affordable and fair. I would recommend to friends and family. The level of care from the phone call to the resolution was very efficient.

Review №132

2022-06-08 01:21:25

Had a great experience here. They were able to help diagnose and fix my computer and got it back to me in a timely manner. I would highly recommend the team here the customer service was top notch.

Review №133

2022-07-28 03:51:44

Scheduling an appointment was easy and response time was excellent. Services hit the mark. My laptop & printer are running better than ever! Highly recommend.

Review №134

2022-11-01 18:37:23

Computer was running slow and would not allow routine upgrades to run. Tech2U ran a remote repair that solved the problem. Very friendly, professional and tolerant of a non tech customer.

Review №135

2023-06-15 01:56:27

These guys are very professional, friendly and helpful.I will definitely continue to use them for future computer issues and highly recommend them.

Review №136

2021-02-16 01:17:56

Tech2u was so helpful as they stirred us through our new laptop and my son’s storage issue.They first did a no charge diagnosis. Actually this is all we needed so I didn’t need to get the laptop fixed. They did give me an alternative to deleting games my son wasn’t using to free up space. The mentioned that we could have then exchange to drive with a larger one. It turned out we didn’t need it. They have repaired our old laptop about a year ago. That laptop is still going strong due to their repairing it! I highly recommend Tech2u!Lisa in San Diego

Review №137

2020-02-11 22:02:17

I have brought two of my computers for repair and for troubleshooting. I so appreciate the quality of work, the price and the great customer service at this location. A big thank you to Jonathan for his assistance, knowledge, and wonderful service.These guys are the best!

Review №138

2023-07-22 16:00:38

Very good customer experience..Anthony was the Technician. He was very knowledgeable and passionate about fixing the problems. Highly recommend

Review №139

2021-02-10 14:55:11

My Tech was very knowledgeable and professional. He answered all of my questions and he explained how my old computer could last another 2-3 years. I was very pleased with the service I received. Yes, I recommend them tech 2U.

Review №140

2021-02-19 04:32:28

They have helped me twice. The first time they were able to swiftly get me back into my computer after Windows 10 refused to accept my PIN, password, face image, and fingerprint, for what seemed a very reasonable price. The second time they called me back at the time stated, but I had in the meantime solved the problem so no longer needed their services.

Review №141

2020-06-23 23:10:58

Excellent customer service and knowledgeable staff- can not recommend them enough! I had previously been to Fry’s Electronics where the teenager just shrugs at you, and here at Tech2U, David kindly educated me on what the trouble was with my faulty laptop power cord! Did not charge for a small replacement part they had from the “Used Box” in the back of the shop, which you do not see very often. Will definitely return for any future issues.

Review №142

2023-02-15 17:45:43

Ive taken my laptop in to their La Mesa shop a few times. Ive always found the staff to be friendly & informative, and their work to be very good. Tech 2U is my go-to shop for computer repairs.

Review №143

2023-05-26 22:19:54

Scott was very professional and true to his word. Received estimate and approximate completion date. No changes no extras. I recommend this place

Review №144

2019-02-13 22:53:10

They were most helpful at this site. I talked with Ronnie when I first went in and he helped me decide what to do with a 13 year old computer. He took a lot time explaining things to me. Gave me some options and then Showed me how to use the computer I got from him. His helper in the store was most helpful too and both were courteous and professional. I would definitely recommend this Tech 2u store in la Mesa. So glad I found it.

Review №145

2021-04-14 02:05:45

I wanted three laptops to connect with a Laser Printer and do all the functions needed. The technician arrived on time and was able to get the printer functioning via WIFI with three home computers. The work was completed in a professional manner and at the price quoted. I will use this service again-excellent!

Review №146

2023-07-08 15:14:22

I was surprised to find that I could have a technician come to my house. I was fighting a pervasive website loading problem. Anthony showed up on time, researched the problem and fixed it in record time.

Review №147

2023-01-07 20:54:53

Not tech savvy. 82 years old.Tech 2 U is easy to work with. Always solves the problem quickly and efficiently. Have utilized their services many years with complete satisfaction.

Review №148

2021-02-18 12:17:56

We have been working with Tech 2U for a number of years. Although we live in Arizona, we contact them each year to have our Webroot protection updated and renewed. Evan was wonderful and quickly took care of us. We recommend this company with the highest regard!

Review №149

2023-02-13 06:02:22

Always easy, and staff is friendly and accommodating. Just follow simple instructions and they do the rest. Only takes about an hour. Used them for years without any problems.

Review №150

2021-06-28 15:04:43

Took in my 2012 MacBook Pro and they did a phenomenal job! They definitely have great customer service and were always very responsive. My service was with Mathew, he explained things thoroughly and did a great job.

Review №151

2022-10-18 22:04:57

Scott and the remote access service was a huge help at resolving my issues/concerns efficiently. Super great to have the technical support when I needed it! Thank you!

Review №152

2021-04-20 01:40:08

Im not a tech kinda guy so I had terrible explaining what was wrong. Tony, on the other hand had the ability to translate my gibberish and fix whatever it was. He was also very polite. Ive already recommended Tech2U to basically everyone I know and meet. I also mentioned, I heard about them from the R.A.D Show! They have another very satisfied maggot!

Review №153

2021-01-29 01:47:05

Well, I’ve always been very happy with Tech 2 U when I lived in Northern California and was thrilled to find them here in Southern CaliforniaDo was just a wonderful technician, very methodical and thorough, answered all my questions and solved all my computer problems.This company is very honest, patient, and always tries to help the customer and solve the customers issues.Thank you Tech 2 UBarbara

Review №154

2018-03-20 05:00:35

I got my laptop DC outlet repaired here after it broke loose from the casing a second time after being replaced. They did an excellent job repairing it. I waited a few months before I decided to post a review because I wanted to see if the repair would work, and thankfully it did. No more taping my power cord to my laptop to try and keep it charged.Would definitely come back if I end up needing something else fixed.

Review №155

2022-10-06 17:39:18

Jerry and I are so grateful to have Scott as a support contact. He is so knowledgable, patient and kind. We congratulate Tech 2U for having such a great employee!Kathlyn and Jerry Brooksher

Review №156

2019-07-18 05:37:28

Do was excellent!. He worked tirelessly to resolve all of our hardware, network, computing and printing problems. He explained everything he did in plain language. His positive attitude and enthusiasm were infectious. I highly recommend Tech 2U.

Review №157

2022-06-07 01:52:23

The moment I dropped off my laptop, until I picked up hours later. The tech was communicating with me every hour and explaining his results and my options. He saved my data which I was pleased. Recommend to anyone with tech issues.

Review №158

2024-02-21 02:31:11

Super professional and went above and beyond what I asked for! Thank you for everything!

Review №159

2022-11-22 19:32:46

No complaints. Everything went smoothly, as always.The tech, William, was very pleasant, and the problem was fixed pretty quickly, so yes...all good.

Review №160

2022-12-16 18:15:12

I wasnt thinking and threw my m.2 screws away when I built my pc. I needed them today and no where had them on hand. Tech2U not only had 1 for me, he let me just have it! Definitely an awesome place! 👌

Review №161

2021-04-22 16:11:37

Tech 2U has helped me out with my iMacs more than once, they are very responsible and explain the process thoroughly. I worked directly with Matt, technician at the La Mesa location, and he listened to the problem I was having and then offered solutions no matter how many times I called him a day!

Review №162

2022-08-16 01:08:01

Great first service for a 10yr desktop. Scott diagnosed the faulty GPU and worked out a deal for a new graphics card. Fresh Windows install and everything is working again.

Review №163

2019-02-13 21:46:49

I came here after seeing this was one of the highest rated computer repair shops in San Diego, and they lived up to their reputation. Friendly and professional service from the moment I entered, and I had my desktop back and running within a week. Will return for any other computer issues I (hopefully dont) have, and highly recommend their service.

Review №164

2022-08-06 21:41:00

Scott, in La Mesa, was very efficient, with clear explanations in laymans terms. They were able to install a new SSD drive and transfer my old stuff back on to the laptop in just two days

Review №165

2021-02-16 01:04:08

The Tech2U team were patient and knew exactly what was needed to resolve the problem on my computer. This is the second time I used them. In June, my computer crashed and the tech helped get my new computer going plus salvaged files from my old hard drive. This time, I got scammed by someone saying my Amazon account had been compromised. That scared me. But Tech2U did a diagnostic check and fortunately there was no compromise. The tech updated out of date programs and added anti-virus software. I am so grateful!

Review №166

2019-01-19 04:35:51

I took my laptop in after a liquid spill fried the motherboard, not hoping for much. Ronny was realistic about my options and chances, and clearly explained the turnaround time and the pricing each time I spoke with him. I was a little disappointed when they wanted ~$40 over retail to sell me a 1TB external hard drive for data restoration, but I do understand that you pay more for convenience. However, I was quite pleasantly surprised that the diagnostics up to that point were free, and when I picked my laptop up Ronny showed me where the damage was and explained his efforts to fix it. (Its still dead but thats what I expected--I dont blame the shop for that at all.) Overall I had a positive experience and will bring any future laptop issues to these guys. Thank you for your help!

Review №167

2022-08-18 16:26:21

Anthony was very courteous and impressed me with his knowledgeregarding the rewiring of my computers for better internet reception. I need a bit more fine tuning and will be contacting you soon.

Review №168

2024-01-15 17:17:51

Excellent Service. Very knowledgeable and helpful. Thank you!

Review №169

2023-06-07 03:26:08

I recommend Tech 2u for all my technical service and repair. Friendly and knowledgeable staff. I will definitely use them again.

Review №170

2023-07-31 16:06:07

Excellent service helped me out on short notice with exactly what I needed. Austin (tech) was awesome.

Review №171

2021-02-04 18:53:29

This is the second time I have used their service with a break of about 3 years each use.There expertise is unparalleled! My questions and needs were very varied, answered and taken care of, in an extremely methodical step process manner.Professionals to the MAX!

Review №172

2023-03-11 21:16:26

Customer service is amazing! Levi was amazing! He made my sons dream come true! Very knowledgeable!

Review №173

2022-08-16 01:16:39

They were transparent, communicative and friendly. My items were not worth repairing so I cant speak on that but they were honest about it and didnt waste my time which I appreciated. Definitely would recommend!

Review №174

2023-04-18 01:18:13

Scott is just what you want in an employee who interfaces with the public: knowledgeable, conscientious, pleasant, honest. I know where I’m taking any computer problems in the future.

Review №175

2020-12-20 03:16:25

Very helpful and informative. They offer a free diagnostic test which is not typical after visiting five places in San Diego. Great service from Johnathan A. Will definitely recommend and return for any future needs.

Review №176

2021-08-15 04:58:39

Tech 2U was very helpful and timely in fixing our computer. When we originally took the unit to Geek Squad, they gave up on the problem right away, but Tech 2U was able to hook it up, see the problem, fix it, and have it ready to go for us all within one week. If you want the problem solved, your first and last option is Tech 2U!

Review №177

2018-11-07 16:28:48

Alex at Tech 2U is deeply knowledgeable, attentive and thoughtful of his clients time. This company is not out to grab every dime from customers and is extraordinarily fair. Fair, accurate and thoughtful--I recommend them to everyone.

Review №178

2012-11-28 00:24:09

I like using a local business.I had excellent service in making the appointment - the next day.Nathan checked it out and said I probably needed a new computer [I had heard this before] although he offered a cheaper bandaid solution. I opted for the new computer. He took the box and while I was on a short trip, loaded all the files to the new computer and delivered it to me the day after I returned - at the time set up.He hooked up everything, checked out all the programs and explained the new stuff. It was altogether a very pleasant experience.Nathan was on time, very knowledgable, was patient and thorough. So glad that Tech 2U is in the neighborhood!

Review №179

2021-08-11 18:24:51

Anthony did a fine job in a very efficient manner. He was polite and answered all my wifes questions. I would recommend him to anyone.

Review №180

2017-07-23 05:14:51

Tech2U is awesome, I just had a fan replacement in my laptop and it works great no more over heating. Customer service is great and I would use them again. Ronny explained everything in details and he even showed me how the fan mechanism works.

Review №181

2020-01-23 14:04:11

Took my ultra slow Lenovo laptop in because it just died. I was very impressed with the quality of service and expertise of David the technician who assisted me. He repaired the computer which now is faster than when it was new. Very happy with the folks at tech2u

Review №182

2023-04-05 16:22:26

Great place for computer repair. Very knowledgeable and precise. Great service. A little on the expensive side though. Otherwise it would be a perfect 5 stars.

Review №183

2020-04-07 16:25:10

I went to the Tech2You located near big lots in La Mesa, I was having issues with my custom built desktop. I had to wait for them to just tell me it would be 200 dollars just for the labor, then another 200 for a new motherboard when the current motherboard I own is 130 on amazon. I took my pc home and was able to resolve the issue in minutes, turns out I just needed to install the drivers. It’s unbelievable that they almost charged me $400 for a unnecessary fix, making me wait days just to tell me I needed new parts that were not necessary. I won’t being my computer or any other electronic devices here again!

Review №184

2022-05-10 08:52:09

If you need your computer repaired right the first time, look no further than Tech 2U! I originally brought my Lenovo laptop computer to another shop that supposedly specialized in broken screens/hinges. After bringing back our computer for the same screen issue 2 times, I found Tech 2U and Logan, next to my wifes favorite restaurant. He fixed the broken hinges and inoperable screen correctly the 1st time. Logan also upgraded our slow and outdated hard drive for a minimal fee. Go to Tech 2U and have Logan diagnose your computer before letting another shop do the repairs.

Review №185

2022-04-09 00:53:58

Dimitri was very efficient and thorough. He took time to explain things and gave reasons for recommendations. I will definitely use them again and recommend them.

Review №186

2021-06-11 21:47:13

Have used Tech2U 3x over the past few years. Once the Santee location and La Mesa (2) over the past couple of months. Theyre always attentive, personable, professional. The communication, face/face and with calls, is 5-Star all the way. I highly recommend Tech2U.

Review №187

2021-06-04 04:32:22

I have appreciated the full-bore effort exhibited by the techs. I am somewhat frustrated by the go to the end of the line practice after each session when it turns out problem not fixed. Seems to me customer should see final resolution before losing place in line. Customers entering line should understand if service is delayed while previous customers are made whole before new projects are undertaken.

Review №188

2016-10-12 03:07:32

My computer just crashed today around 2pm. I called 3-4 places and settled on these guys because they actually answered the phone and had a reasonable quote. Gerardo came out in the time frame I was given and he was extremely knowledgeable and helpful. I was offered no discount for this review.He knew what he was doing and did it quickly and efficiently and did not try to gouge me or upswell me for any extras.I had a complicated case and he did a great job. If I have problems with my computers again Ill call these guys.Thank you!

Review №189

2019-11-12 19:13:45

Love their services. Always ready to help and save me from drive and dropping off computers with the remote sessions. I highly recommend Tech 2 U, every employee is top notch, helpful and friendly.

Review №190

2023-06-26 16:53:20

The tech was courteous and came in and fixed all my computer issues and everything is working great again.

Review №191

2021-09-18 03:27:34

Fixed our laptop in super fast time with great communication throughout the process. Laptop now works and looks like new! Much better option than Best Buy who will just tell you to trash it and buy a new one!

Review №192

2019-08-23 19:32:36

Do came out and resolved our problem while being friendly, courteous, and funny. We had a great experience and plan to use Tech2U for any future IT needs. Thanks for the great service!

Review №193

2023-01-18 05:20:46

Fast and reliable, my computer wasn’t working properly, they came to my office, checked it and noticed it was the graphics card. They showed me how to install a new one so they wouldn’t have to charge for another visit.

Review №194

2022-10-29 01:23:06

I started using Tech2U a couple of years ago and I have always been satisfied with their technical knowledge and their professional and timely service. I highly recommend them.

Review №195

2019-10-21 15:48:00

Excellent service . Oz was very thorough with the computer work.He especially had a superb work ethic and customer service that was the best.We will recommend him and the company at this location.Thank you Oz.

Review №196

2023-03-16 11:55:56

Great service at a reasonable price; although I was ready to take my PC back & do the work myself, they were willing to negotiate

Review №197

2022-01-05 21:28:30

It was late Christmas Eve yet these Fearless Dedicated Men, got mein and retrieved my password, so I could get some very needed medical files, for some upcoming procedure! Thanks Guys! Not all Heros wear Capes! William C.

Review №198

2023-08-05 17:48:19

They did an awesome job, were very friendly & provided great customer service!

Review №199

2016-11-11 00:31:33

Gerardo O. is amazing! My husbands computer was crashing and it was a very complex solution to get everything on to a new hard drive. In addition, he had to deal with two very senior citizens who couldnt find passwords, etc.etc. He was very patient and explained clearly and understandably all our options and made recommendations. This the second (or third) time hes been here (for my computer before) and every time he is extremely knowledgeable, comes up with solutions to problems, and is always patient, courteous and friendly.