T-Mobile in Alhambra

Review №1

2024-03-02 03:16:35

Great customer service very patient and handsome to resolve our problem :)I left at&t for this new good service thank you

Review №2

2023-10-15 11:46:58

Very friendly people and very helpful.👍🏻

Review №3

2018-10-24 00:52:43

I got a sim card here before and they were really nice. They quickly got me the sim card and even waived one of those upgrade fees since it was an old phone that needed a new sim. Didnt think about reviewing them until today because of the T-Mobile Tuesday. They were giving away the Halloween buckets and I thought itd be nice for the kids. Our family of 5 came and they generously gave us each one. Not like some t-mobile stores who claim they run out at 9:30 am. Or limit us on redemption because they see a bunch of kids.

Review №4

2024-03-02 03:37:33

The ref is very helpful. They explained all of thet-mobile bill to me

Review №5

2024-06-15 10:28:03

Fast, got perfect results for my plan issue.

Review №6

2022-08-20 00:00:09

8/19/2022 The service team workers are very courteous, patient, and helpful. Especially they are nice to the customers who has language barrier. I am very thankful for Mr. Rex S. who is very fast and skillful found out our problems and solved them.

Review №7

2019-06-30 03:29:40

Rex and Phuong was very helpful and patient with us, they explained everything in detail to ensure that we got the promotion that we came for. They also wanted to make sure everything was right before, during, and after the process of switching over from AT&T. Overall they were super helpful and very patient when helping us out!

Review №8

2020-07-16 07:29:43

Definitely not a friendly store as all the other reviews posted. When I first puchased a $ 1,000 + phone from the store, yes, their attitude is totally different from when there were problems with the phone that they sold.Overall speaking, I will never patronize this store. Staff rather chat and do nothing instead of helping customers resoving their problems. When my phone had issues, no one step up and made any attempts to assist me in trying to resolve the issues.Anyway, I dont know how they receive so many positive reviews but for the couple times that I am in the store, I have not met any friendly staff. I truly meant what I said.Do not trust the positive reviews since they can be written by employees or friends, always take a look at the negative reviews before doing business with the store.Disappointment is an understatement and I highly do not recommend anyone buying anything from this store since they will not help you if anything goes wrong. I will not recommend this store to anyone.

Review №9

2020-07-28 05:31:10

Best place for phone needs ever!!I got into the store and and the rep Ronald & Rex was so friendly, they seems like very busy at that time but they still greeting me nicely and asked me to wait a for a bit, I feel really comfortable with this store, their rep dont really push customer to buy stuff, there is a lot of the store that I been to that always push push push, I know they need to sell but Im those kind of the ppl that hate been push to buy, this stores rep is so nice and knowledgeable, they answered my questions and even told me more info that Ive never heard and it really helped me to choose what plan and device that suit for my situation, Im not a review person but this store I must give them a 10 star but too bad it only allow me to put 5 star only, I lived 27 miles away but Im willing to drive back to this place for my future needs for sure!!thank you Ronald & Rexyou guys are the best!!!!!!!!!

Review №10

2018-02-13 22:36:59

The guys that work here are super helpful and nice. I highly recommend this TMobile store! I had a great experience, they helped me get a new sim card for my new phone.