Surfside Animal Hospital in Oceanside

Review №1

2024-06-18 22:23:16

Told xray results would be 24 to 48 hours. That didnt happen. Told they emailed me a link to order meds online. That didnt happen. Said they would send again. That didnt happen. Have been on hold for 14 minutes so far to ask for the meds. Make that 21 minutes so far...

Review №2

2024-05-13 20:08:10

Really really disappointed in the decline in care and communication over the last 2 years that we’ve been with Surfside. Promises to call and follow up with zero follow thru, severe communication problems, while prices continue to rise higher and higher. We’ve had multiple instances where I was supposed to hear back from a vet, and then Jessica the office manager, and never received a call from either. I gave another vet at the office one more chance and she didn’t follow thru on her word just like the first vet didn’t. FIND SOMEWHERE ELSE with vets who actually care about your animal, so you don’t end up at the emergency vet anyways like I did. Do better, Surfside.

Review №3

2023-06-26 16:05:58

I have been taking my pit bull, Bear, to Surfside since he was a puppy. They always take care of my baby boy.A couple years ago Bear got a fox tail stuck in his ear and pierced his ear drum. 🥲. We took him to Surfside right away. They handled it like the pros they are and Bear was good to go in no time.We take him there for flea meds, allergy shots, ear infections, nail trimming, regular check ups and emergencies...every time they are helpful, honest, and friendly.I highly recommend you take your pets to Surfside, they rock!!!!

Review №4

2024-02-13 19:28:56

Pricey so definitely push back on cost, there is wiggle room there for sure but thats what happens when you go corporate. Besides the high price tag (seems about 150% mark up on most stuff) the techs are awesome. One or two rough around the edges but Morgan makes each trip enjoyable for both me and my fur children, thanks for all you do

Review №5

2024-03-16 22:37:49

We used to get amazing help under Blake, and also good service from Dr. King. Dr. king is out for a conference and whom ever is filling in will be the reason we do not return. We have been waiting over a week for blood work they said would take 24-48 hours. Paid 100$ for the blood work so we could make sure our dogs ok, not wait a week without the proper meds putting our dogs health at risk.

Review №6

2024-05-13 17:59:37

Heads Up! We received an estimate a day before for $1800-$2200. The day of the dentals they gave us a new estimate of $2200-$2800! I told her we already received an estimate the day before! The older receptionist said well here’s a new one! After the dentals were completed it was $2200.00 for one tooth pulled and cleaning. Never again! She had blood on her face and came back super dirty! They couldn’t clean her up a bit? They also over used anesthesia and over charged! Take your dog to Acacia Animal Hospital $1000 basic cleaning! I should have taken her there! Never Again!!!

Review №7

2021-06-25 18:40:45

This animal hospital was the first place we went to when we moved to California. My dogs are family and I only take them to places I have researched. This place had great reviews. I agree completely the reviews were correct. They have helped my dogs(Copper, Rusty and Captain) through some medical needs. When Copper and then eventually Rusty passed I called them devastated and they were kind, understanding and showed love and compassion to me. They advised me what to do and also offered their services. They offered cremation options. The one I chose for both was they would be sent out to sea and scattered with others who have passed. I felt sort of a comfort knowing they were going to go out to sea. Then they offered a paw print in clay. I have had many dogs in the past and not once has any vet office shown the love and compassion as Surfside Animal Hospital. I wish we would have moved here years ago!

Review №8

2023-04-26 19:17:39

I cannot say enough how appreciative I am that Surfside exists and that their staff is who they are. They were all truly there for my baby and I on a super scary day when no other vet would help.My beagle puppy came in from outside limping and crying. Her foot was a bit swollen. There have been multiple reports of baby rattle snakes in my neighborhood, so my mind instantly jumped to the conclusion that my crazy pup chased one down and got bit. I called so many vets, balling my eyes out and nobody was willing to see us... I even offered them $500 cash to just look at her foot. When I called surfside, they told me to come down right now and that they were fully booked but would find a way to see us. As soon as we got there, they took us straight back and checked on my pup. Every single staff member was incredibly kind and considerate. The vet; Kimberley Deere, doted on Tiny like she were her own. I am still in tears thinking about how amazing Surfside is. And, they definitely did not charge me anywhere close to $500. Thank you so much Surfide!

Review №9

2023-07-19 03:09:16

This place has friendly veterinarian and vet assistants and fair prices! They are transparent with their costs. My cat Lily got a senior wellness exam and teeth cleaning recently. I cant believe my kitty is a senior... but shell always be my baby @SquishyLilyLoaf (Instagram)

Review №10

2023-11-17 18:51:41

I can’t say enough great things about Dr. King and her staff. Dr. King is extremely caring and treats each animal as if they were her own. I feel 100% comfortable having them in her care. She’s also a surgeon and performed a Gastropexy & Spay on two of my large female mastiffs. She’s such a pro and both healed beautifully. If you’re looking for a great vet, you’ve come to the right place.I also want to highlight Lisa Marie who works at the front desk. She is always a pleasure to see. She’s always so bubbly and fun even on the most stressful of days. She cares about you and your pets and will do whatever she can to get you onto the schedule. She is such a delight. And bonus, she can also pet sit!