Presentation on Map Reviews Nearby

Sugar Bear Plumbing Heating & Air San Francisco in South San Francisco

4.9 (166) 317 Corey Way, South San Francisco, CA 94080, United States

Sugar Bear Plumbing Heating & Air San Francisco image

Location on the map

South San Francisco, San Mateo County, California, US

Phone: +1 650-419-9756
Site: https://sugarbearplumbing.com/

Opening hours

Monday:Open 24 hours
Tuesday:Open 24 hours
Wednesday:Open 24 hours
Thursday:Open 24 hours
Friday:Open 24 hours
Saturday:Open 24 hours
Sunday:Open 24 hours

Edit info

Total reviews rating 4.9

166 Reviews for Sugar Bear Plumbing Heating & Air San Francisco 2024:

Review №1

2023-12-02 05:20:34

Lawrence was awesome, we have worked with him before. He is such a gentleman that is someone your company should cherish. All of the workers that did the work! I cannot say enough, they were over the top and then some….I retired from the trades and I cannot say more than I wish all of these guys worked for me!! Everything turned out awesome and my wife said I told you that last furnace was a P. O. S. The first night after the install within the last 3 hours unbelievable, night and day! Thank you’re whole team for their dedication and expertise installing our system!! Thank you so much and I am looking forward to doing business in the future. Thank everyone on behalf of my wife and I and Happy Holidays!Steve and Kim Kennedy

Review №2

2023-12-09 18:00:22

Weve used Sugar Bear a few times over the past 12 years or so, including a sewer line replacement back in 2011.Most recently, Ian came out to help troubleshoot a long standing low hot water pressure problem that had gotten much worse in the past month. Ian was very professional and easygoing. He was able to solve the issue within a couple of hours at a very reasonable price. We will certainly use him again in the future!

Review №3

2023-10-20 21:20:45

Sugar Bear was very prompt in responding to my urgent call when our kitchen sink got clogged and was about to overflow. The business manager was very quick to respond and provided service on the same day. Ian, our technician, was very professional and thorough in both explaining the resolution in detail and clearing out the drain. They also sent a text notification when the tech was on his way and provided a picture of the technician as a safety precaution. I would highly recommend Sugar Bear for any emergency issues.

Review №4

2023-11-03 05:59:51

Ian, our technician was very helpful in changing out our water line for a new refrigerator installation. He fit us in after a busy day & followed up the next day to complete the job. We were referred to Sugar Bear by a neighbor. We are very pleased with the service. Thank you!

Review №5

2023-10-01 05:07:50

I’m very pleased with the work, and professionalism of Sugar Bear Plumbing staff. This is the second time I use their plumbing services. Lawrence, Chris, Nia, and Gerber’s crew were very friendly, responsive, and the work was done on a timely manner.

Review №6

2023-10-21 00:04:28

I just used Sugar Bear to replace my gas HVAC and water heater with new heat pump models and couldnt be more pleased. It was somewhat of a complicated project as my house had major additions/renovations, Heat Pumps are only recently becoming popular, and I needed electrical work done as well. Not to mention I had installed solar, and had rebate and Google Home networking questions. Lawrence was my point person and he is very friendly, knowledgeable and extremely patient with all my inquiries. I usually dont trust contractors and go with recommendations from friends but I contacted them due to their positive reviews and was impressed with their prompt service, knowledge and reasonable price when other bids I had gotten were outrageously overpriced and put on a bit of a show to try and justify their terrible prices. I knew Lawrence is someone I can trust and with his patient and calm demeanor he and his team did a great job and Im very happy with my new heat pump HVAC and Water heater installations. Im glad to recommend this company for any HVAC or plumbing needs. They certainly went above and beyond my expectations and I will continue to use them in the future.

Review №7

2023-06-29 16:47:01

Both plumbers were informative, knowledgeable, and professional. They were able to evaluate the issue with expert knowledge and explained the problem to me. And they fixed the problem. They were on time, courteous and precise. I will definitely use Sugar Bear plumbing in the future for any plumbing needs I may have.

Review №8

2023-11-01 15:33:00

Chris was great! He came in and solved our issue with the garbage disposal in less than five minutes. Would highly recommend this business for any of your plumbing needs!

Review №9

2023-06-29 16:20:33

Sugar Bear plumbing came by yesterday due to a plumbing emergency. The plumber (Chris Smith) was terrific. Extremely courteous, knowledgeable and competent. He diagnosed the problem within 5 minutes, secured a replacement for my hot water heater and installed as necessary. Sugar Bear will be my plumbing go to company.

Review №10

2023-12-01 22:25:57

Sugar Bear Plumbing Co. has been handling our plumbing issues since 2017. Great customer service from the office staff, Mia to the techs Lawrence and Ian. Highly recommend!

Review №11

2023-07-25 21:48:07

Beginning with Lawrence yesterday to Daniel and his helper today, Sugar Bear Plumbing exceeded my expectations. Everyone was very professional, the work was done in a very timely manner as was the cleanup. The furnace that they replaced was approximately 23 years old and the new one works well and is much quieter. I highly recommend Sugar Bear Plumbing.

Review №12

2023-08-08 17:56:54

Getting an estimate for a kitchen sink issue was taken by plumber, Anthony Jackson. I found him pleasantly courteous, conscientious even to donning shoe slipper upon entering my home, very thorough in inspecting and determining my kitchen leakage issue in an efficient manner by offered a quick estimate, was respectful of my time to make a decision as I was still getting other estimates. He even offered other services that Sugar Brown Plumbing can do for me, which was a delightful informative tidbit to know, as I have other home repairs which may require further attention. He answered all my questions, allayed my concerns and even offered simple maintenance on my part as a homeowner. All in all, my first experience with Sugar Bear Plumbing was of a very professional and well run company if Anthony Jackson is any representation of the quality of customer service provided its customers.

Review №13

2023-08-22 03:36:42

I had a wonderful experience with Sugar Bear Plumbing specifically with Anthony Jackson the Plummer assigned with the task of repairing my leaks and replacing my faucets both in the Bathroom and kitchen areas we had an appt set up for Monday from 1-3pm he called and asked if he could arrive early he assessed both the bathroom and kitchen areas gave me a quote signed me up for the Sugar Bear Membership so that any of my future plumbing needs would be under member status and got right to work Anthony worked very diligently as he went along he would fill me in on his progress and show me where and why a particular leaked occurred he gave me advice on future projects sugar bear would be more than happy to take a look at I believe my HVAC system was the next project sugar Bear would be looking into all in all I would recommend Sugar Bear plumbing and Air but please request the services of their Ace Plummer Anthony Jackson he was EXTRAORDINARY in his plumbing skills as well as his customer service Id rate him a 10 out of 10. The whole experience from start to finish with their whole team was wonderful I even met Eric the warehouse manager who brought out supplies for Anthony the whole team was great. Please give them a call and request the services of Anthony Jackson.

Review №14

2023-05-23 18:50:48

Chris did an excellent job repairing our bathroom toilet system. We are very happy with his service.

Review №15

2023-06-05 20:11:05

Our heater went out and it was cold. Turns out two parts failed so it took several days to get everything up and running but Lawrence was very responsive and easy to work with. He was very professional. I would use them again.

Review №16

2023-06-22 21:56:00

The staff at Sugar Bear - Ian is very friendly and knowledgeable. He tried his best to solve our leaking issue.

Review №17

2023-06-09 17:15:59

Aaron was amazing. Very professional and on time to dot. I had my P-Trap exploded from snaking via unit next door. I called up Sugarbear at like 1:00am and someone picked up. They got all my info and said Aaron would be here the same day at 9:00am to 11:00am the same day. It was great because Aaron called me at 9:00am exactly to let me know he was on his way followed by him getting here at exactly 15 minutes. Aaron with 9 years in the business was very nice and professional and offered me two costs for a complete replacement of all the piping or a just the P-Trap. A great experience to a worrying day. 10/10 would call again.

Review №18

2023-06-19 02:30:18

Remodeled my bathroom. Very happy with the results. Loved my new bathroom. It was a bath tub to shoer only conversion. Sugar Bear was recommended by neighbor

Review №19

2023-05-22 18:57:46

Ian, the technician installing my new water heater, was as efficient and courteous as one will find in the home service industry. He’s one of the reasons Sugar Bear Plumbing is highly rated.

Review №20

2023-05-11 22:38:35

I called Sugarbear plumbing on Tuesday and they offered me service on Wednesday, but due to a conflict I had to put them off until Thursday. They were on time, clean, very well dressed and extremely polite. They repaired a faucet that I tried to repair myself and failed, and they also installed a new garbage disposal, which I believe was also leaking. There was no pressure to buy anything, and I was given an option of several replacement disposals. Ian was very polite and knowledgeable, and had everything fixed and out the door in less than two hours. I highly recommend both the company and their technician Ian, a definite 5 star company.

Review №21

2023-07-19 21:59:19

Great as always. Used Sugar Bear twice. The plumber was friendly and did a great job.

Review №22

2023-09-13 20:07:23

This is the second time we have used Sugar Bear Plumbing. Ian was here for both service calls and we are very pleased.

Review №23

2023-04-07 01:55:12

Christ was very nice and thorough in figuring out the source of our clog. Also left the bathroom clean after working on our issue. Highly recommend Sugar Bear.

Review №24

2022-12-29 21:36:22

Sugar Bear plumbing was great! They diagnosed my issues super quickly and resolved our issues within about an hour! They unclogged two drains and replaced a faucet for us and provided us other recommendations for the future. They were very kind and respectful, which is a huge plus. Customer service is key. I also appreciated the intake phone call prior to their arrival. Will definitely use them again!

Review №25

2023-09-11 20:34:54

Anthony was well versed in my needs for leak detection and repair or replacement. He provided Honest service.

Review №26

2022-12-13 20:55:55

Sugar Bear was extremely prompt and accommodating. Aaron, the service technician that came out was early, courteous, professional, and knowledgeable about the issue. The fix was quick and easy. Aaron was great to work with!!

Review №27

2023-01-27 06:39:52

Ian, representing Sugar Bear Plumbing, was punctual, polite, and an expert professional service technician. I was impressed at how quickly he repaired my plumbing issue and answered my questions. I will use Sugar Bear Plumbing again if a plumbing issue arises, and recommend them highly to others.

Review №28

2023-01-23 18:49:55

Tankless water heater repair, Ian is very professional and knowledgeable, showed up on time and completed with no problems. Fees for waiting for a technician to help with diagnosis were high, over $500, but I was told before any work was preformed.

Review №29

2023-04-27 23:59:29

I used sugarbear twice. First with the replacement and installation of new water heater system and just recently repair of my heating system. Lawrence is very knowledgeable, on time and affordable service.

Review №30

2023-01-28 22:33:51

The plumber was knowledgeable, respectful, and a hard worker. He was thorough and genuinely cared about us. He fixed what the last plumber couldnt quick and taught me how to maintain other sink drains in the house. I would definitely recommend them for your future needs.

Review №31

2023-03-15 03:06:18

Ian was absolutely wonderful! Fast, efficient, and professional.He answered all of my questionsHe will definitely be our go to plumber for all of our future needs

Review №32

2023-01-19 00:13:24

Ian was knowledgeable, efficient, and productive in fixing my sump pump problem. Quality of service very good. The cost seemed excessive to me, given that the issue was resolved quickly.

Review №33

2023-02-13 22:16:38

Aaron was great. Fast. Efficient. Did a great job and cleaned up after himself. Appreciated that they’d give an estimate over the phone instead of showing up and pressuring you to do the work.

Review №34

2023-08-18 06:01:58

The office provided me Ian ´s assistance in less than 30 minutes and he fixed the problem immediatly.Ian has been kind professional fast and efficient

Review №35

2022-12-04 01:07:41

My water heater was leaking and flooding my garage, I called several companies to try to find someone that could come right away. I was grateful that Chris was able to come within the hour and install a new one; he was very nice, professional, and did an excellent job. Sugar Bear rates are very high, it cost more than double the cost of my old one— however, that was nearly 10 years ago, and the price of everything is sky high now due to the pandemic, and being that my issue was resolved so quickly, I cannot complain. -NH

Review №36

2022-12-23 23:48:27

Zach was great, honest, and a pleasure to meet and do business with. Zach is a total pro who diagnosed our problem and was able to resolve it without having to replace our present thermostats - something we thought was inevitable -- and saving us considerable money by doing so. Thanks! Highest recommendation.

Review №37

2023-08-16 03:58:13

Explained the issue, gave me several.options and price options. . kept me informed. Professional, on-time and fixed the problem in a few hours.

Review №38

2023-01-05 19:31:57

Our basement sump pump went out in the middle of a crazy storm. There were no sump pumps available at any store around. I called Sugar Bear and they had a sump pump in stock and came out within a couple of hours and replaced the pump. We were thrilled that they responded so quickly as it minimized the damages we had. The scheduler and the plumber were both responsive and professional. We would highly recommend them.

Review №39

2023-05-12 23:17:09

Aaron was very professional and personable. He definitely knows his craft and was in and out quickly.

Review №40

2023-04-21 20:57:03

Chris was creative in solving my plumbing issue as I have a hanging toilet and using a snake to unclog was not an option. Chris figured it out and was super professional and friendly! Thanks Chris!

Review №41

2022-11-29 16:04:00

I used Sugar Bear Plumbing over the past 2 years for a few repairs bathroom and kitchen. This time it was my 10 year old water heater that required replacement- not due to a leak, but because the gas valve failed. Sugar Bear has professional courteous service. Clean work too.

Review №42

2023-01-03 21:35:22

The guys are great. Professional, on-time, excellent value, friendly, accommodating, clean. Ive worked with them before and they have always delivered. Highly recommended.

Review №43

2022-12-30 19:56:23

Sugar Bear Plumbing is the only plumbing company I call! The technicians are top notch and get the job done quickly. I highly recommend Sugar Bear for all your plumbing needs!

Review №44

2023-08-25 18:17:01

Ian arrived in a timely manner, was respectful of the property and did a thorough job!

Review №45

2023-03-09 01:40:20

Technician was professional, polite and knowledgeable. Communication within the company was great. Definitely recommend for Sewer Laterals as well

Review №46

2022-12-13 19:53:28

Our AC required disconnection, being moved and subsequent reconnection during backyard landscaping renovation. the technician’s were courteous and professional.I was surprised to not receive calls to confirm the appointments though Zach did call while en route for the first appointment. The second appointment, I called to confirm they were coming and found out it had to be pushed back several hours.Despite this we are quite satisfied with the work.I also appreciated Zach’s honesty about the newly laid cement being damaged during the AC being bolted down. This allowed for me to have the landscaper fix that area with new cement.Very pricey work though Sugar Bear had the best pricing

Review №47

2022-11-09 18:21:15

Lawrence is always professional, listens attentively if you have concerns or issues and the installer was very efficient and pleasant. We have used Sugar Bear before and always had great service. I realize you have other costs, with the expansion but we need a little more help on the pricing.

Review №48

2023-04-26 23:50:40

Ian is an amazing plumber who handled a lot of work in a day. He was communicative, professional, and kind!

Review №49

2023-02-07 03:17:35

Anthony was the person that helped my unit and he was great! He’s friendly, explained everything in Leyman’s terms, and was very helpful. Thanks again!

Review №50

2023-05-06 20:05:39

Lawrence is very professional and trustworthy. An awesome person who goes above and beyond for his customers

Review №51

2022-11-09 21:43:31

This company is super efficient with the way they work and time. Problems I thought were big they fixed and reassured me that things would be ok and work smoothly. After the work was done they double checked everything, then explained everything to me about the new system and how it operates.They gave me a sense of reassurance and peace that my new water heater would be ok. Especially with the cold of winter approaching.Thank you! Sugar Bear Plumbing Heating & Air

Review №52

2023-03-28 22:39:52

Ian was prompt, arrived at the designated time. He was respectful of the property and did the job incredibly well.

Review №53

2023-01-05 00:51:13

Gerber and his crew were very professional and considerate in working in an occupied house. They communicated very well and got the installation done in time.

Review №54

2022-06-15 16:31:26

Ian provided excellent service. I had my toilet and sink replaced. They were hard to install as my floor is not 100% leveled and he also had to carry them a flight up. He installed them professionally, the new sink is stable now and not wobbling like before. Both the toilet and sink are beautifully installed and functioning wonderfully. Ian was also very resourceful, I got the connecting parts for the sink facet was not long enough and he replaced them with the correct new ones. Overall Excellent work done and I am so glad I went with Sugar Plumbing and had Ian installed them for us. Thanks!

Review №55

2023-02-01 21:10:45

Replaced bathroom sink, toilet, and repaired shower. This was 3rd time I have used Sugar Bear. Have been very happy with them each time.

Review №56

2022-11-07 18:41:32

Quick and reasonable. Ian tried to help reduce cost by checking if only certain parts needed to be replaced, but after a test run, a new stem was needed. Appreciate the effort in cost savings though and that he checked before he left. Came back within an hour and job was done.

Review №57

2022-12-03 20:53:42

This company has to be the worst set of professionals I have dealt with. They had a tech come out to do a diagnosis and did not finished the full diagnostic. Very blunt and had a secret agenda and will give you marked up prices. You will more than certainly find a better HVAC company than this one. Manager was very insensitive to their mess up and will try anyway to put the blame on you, so if it saves you anytime or money do not waste your money with them. More in depth below:The tech Zach was cool at first seem like he could get the job done, was very charismatic, and when I called to notify him of the missed diagnosis he became defensive and then placed blame on me the client and then try to support the blame with misinformation that he later had to recant. He said that my system was 18 years old when it was only 5 years old. He said that my system did ignite and was blowing hot air but never check it to see if

Review №58

2023-01-19 18:53:39

Zach, was prompt and took care of business fast. Told me something to watch out for in the future and explained it well. I would happily use Sugar bear for HVAC in future.

Review №59

2022-10-11 23:56:01

Chris the plumber was professional, personable, and efficient on clearing my slow flushing toilet. He offered me two different methods on how he would unclog my toilet which I thought was great, and cleaned up his work space after he finished. I am very satisfied and would highly recommend Sugar Bear Plumbing.

Review №60

2022-10-13 22:37:09

Sugar Bear has done all of our major and minor repairs in our small apartment complex and we could not be happier with them. They are always professional and do amazing work. I know when I call them I will get great service and the repair will be done correctly. If you are looking for a great service, this is the place!!

Review №61

2023-01-13 01:25:59

Chris Smith was professional, courteous, efficient, patient & understanding I would like to have him come back again for future plumbing needs. He gave excellent quality customer service. Thank you so much.

Review №62

2023-03-15 19:34:17

Anthony Jackso is an asset to your company. He is knowledgeable, thorough and explained the problem. Thank you so much Anthony.

Review №63

2022-08-01 19:27:11

Our toilet started leaking at 5 am. Flooded our bathroom. A friend recommended Sugar Bear. Made the call and got a tech, Marcus, to show up in under two hours. He fixed the problem in no time flat. Total professional job. Will certainly call again in the future and would highly recommend.

Review №64

2022-04-13 15:19:15

Ian Dela Cruz was amazing. It was a early evening call for a bad leak on the water main. He was prompt, professional, courteous and was able to make the repair in a timely manner. He explain the process. I’ll definitely use Sugar Bear plumbing again. They got a late afternoon call and we’re able to send Ian to make the repair. Otherwise I would have been without water at least until the next day. Greatly appreciated it.

Review №65

2022-05-06 22:55:40

Sugar Bear does a great job! We are so pleased with Ians work and Mia in the office is great to work with! They are responsive as well as conscientious. They leave the work site very clean!

Review №66

2022-07-08 04:19:32

Best plumbing company in town! Ian dela Cruz is the best plumber, most reliable, professional and great service! Fixed our water heater in just an hour! Dude is a master in his craft! Thank you Sir and i definitely would recommend 100%

Review №67

2022-04-28 16:49:36

We ran into an electrical issue with our sump pump and Lawerence and the team at Sugar Bear were able to diagnose the issue, explain our options, and get everything back up and running in a timely and professional manner. I appreciated their communication style and thoroughness and wouldnt hesitate to recommend Sugar Bear.

Review №68

2022-05-11 19:13:52

Ian did a great job replacing my water heater, replacing the earthquake straps, and fixing the water piping coming into the water heater. He was fast and friendly, and the work is done professionally. I’m very happy and will have him back to fix another plumbing issue again soon!

Review №69

2022-06-06 23:57:38

Ive used Sugar Bear Plumbing a few times. They installed my water heater and dishwasher. Recently they completed a sewer lateral video inspection I needed done. They are all very kind and nice to work with. Especially Lawrence and Ian.

Review №70

2022-11-10 00:11:55

The technician Ian was extremely helpful and professional. He explained all my options and showed me the fault in the parts. Would definitely recommend their service.

Review №71

2022-09-16 02:34:34

Had a leaky bathroom faucet and SB Plumbing assessed the problem, found the special order parts that were needed, bought the parts, provided an estimate, rescheduled and installed the faucet. Good job, well done.

Review №72

2023-03-14 17:23:53

AAron is professional and courteous and an expert in his craft! He rebuilt my toilet and I highly recommend him! Thank you, Aaron!

Review №73

2022-05-26 02:39:20

Aaron came out to replace our shower valve. Gave us a a fair price for this type of job, and did a great job in a timely manner. Would definitely recommend!

Review №74

2023-11-01 22:37:46

Workers understanding the needs and priorities of a client will always make an happy customer

Review №75

2022-01-27 01:43:35

There was a misunderstanding between me and the service guys who came out the first time to do the job. When I called back to complain Lawrence was quick to get somebody out and they took care of the work at no additional charge. There are a lot of trades people out there who wouldnt do that, but the Sugar Bear crew are stand up guys who set things right. I really appreciate and respect that.

Review №76

2022-07-09 23:22:50

After many years of replacing washers in my 1950s shower fixtures we had to bite the bullet and get it fixed the right way. This meant cutting into the tile and changing the valves. Ian did an excellent job with the plumbing. Alex did the tile work which was also an excellent job.

Review №77

2022-09-23 18:23:32

Ian arrived promptly and did a great job installing a new sink faucet and fixing a drain leak. He and his crew are clean, and work efficiently and quickly. They did a beautiful new bath tub install earlier this year for me. That is why I called upon them again to replace the faucet and drain at the vanity sink. They have done many jobs here at my HOA.Frederick McClure

Review №78

2022-01-05 03:18:59

Ian fixed our shower and also replaced our water filter system. He was very professional throughout, very clear on what he was going to do and what he was going to do as a follow up. I was very happy with the overall service, from making the initial appointment over the phone with Mia who was very accommodating (I had to change for a later time) to Ian, who not only fixed our shower and filter system, but also made suggestions on what to with our water heater which was 11 years old and has to be replaced. Would definitely use Sugar Bear Plumbing again. Ask for Ian Dela-Cruz!

Review №79

2022-04-02 21:50:21

David was wonderful to work with. He kept us updated on his timeline and was a joy to talk to. I have small children in the house and Im not normally comfortable with them around when work is being done. Not the case here. We were completely at ease and felt he had everything under control.

Review №80

2022-05-19 04:24:37

Very professional and attentive to clients needs and concerns. They relocated our furnace and water heater and built a platform with access from the basement. The estimate for the work was hundreds less than other quotes received. Truly thankful for finding this black owned business! We are satisfied customers and highly recommend this company and owner Lawrence and all the staff we can in contact with.

Review №81

2022-12-06 01:23:26

Professional service, great communication. Zach and crew delivered A+ level work. Highly recommend.

Review №82

2021-10-02 03:04:05

Ian was very respectful, professional and did a great job on the repairs. He went above and beyond. This has been the best experience my family has had in any plumbing repairs compared to other companies we have previously used for repairs.

Review №83

2022-03-20 01:23:01

Gerber and his partner were excellent in every way. They explained what they were doing any why they did things at every step and showed me what caused the problem. They were professional, courteous, friendly, very neat and arrived on time. Surpassed my expectations.

Review №84

2021-07-26 19:11:53

Oddly I had called my regular go-to plumbing company but Lawrence from Sugar Bear showed up and I’m so glad he did! Professional, on time, thoroughly explained what was needed and why, polite, efficient and just plain nice. My drain was horribly clogged and very old, and pipes had been previously welded together. He cleared the clogs, replaced pipes, left me with a clean working bathroom sink!I highly recommend Sugar Bear and Lawrence!

Review №85

2022-02-01 03:13:41

Ian was the best! He was calm and confident in explaining things. We had a major gas leak and he was able to get us up and running. Highly recommend Ian!

Review №86

2022-11-14 20:38:17

Sugarbear plumbing was very responsive when I called they were very polite and very professional on the phone when the Plumber came to my home he also was very respectful and very professional. I will definitely recommend them

Review №87

2022-02-27 21:00:30

David is a rockstar! Very communicative and came in on a Saturday to finish a tight time line. I can’t say enough about Lawrence (the owner) and David the technician, both responded quickly and got the job done for a reasonable price! Bravo! I am a real estate agent and I’ll be calling them again for any work I need on properties!

Review №88

2023-09-13 21:28:08

Anthony was knowledgable, pleasant and did a great job with his crew. thank you

Review №89

2022-01-14 03:45:04

I needed a plumber fast as both my toilets were backed up. I called Sugar Bear and they immediately dispatched a plumber the same day!!! He was at my house exactly as scheduled. Gerber was very nice and polite and knew exactly what to do as soon as I told him what was going on. He explained the repair process to my husband and I and sure enough….within minutes, our toilets flushed!!!!Thank you so much Sugar Bear for taking our call and for scheduling a plumber as soon as you did!!!! Thank you Gerber so much for the great work you did and for taking the time to explain plumbing matters to us. Truly appreciate the existence of this company. I will definitely call on them again if I ever need a plumber and will most definitely recommend them to my friends and family.

Review №90

2023-09-12 17:16:21

Professional. Friendly. Excellent knowledge. Lawrence is awesome! Appreciate the help!

Review №91

2021-09-10 21:00:43

Ian was super professional and accurate about quoting the work we needed. He arrived on time, completed the work efficiently and cleaned up fully before he left. I hope not to need a plumber again soon, but if I do I’ll definitely call these guys.

Review №92

2022-03-29 17:58:22

David replaced the gas valve behind the clothes dryer. He was polite, friendly, swept up years of dust, replaced the valve, and cleaned up after the job. I felt that he was very competent doing the work.

Review №93

2022-02-17 02:11:10

Gerber was able to come the same day as my plumbing issue (toilet leak) and fixed it quickly. He was great! 10/10 would recommend.

Review №94

2022-08-20 03:14:27

Helpful customer service call, saw the job through to completion. Fast work, fair price. Would definitely use them again! Thank you Michelle, Marcus!

Review №95

2022-11-08 23:34:00

Great work, great service! Thank you Sugar Bear, you’re our “go to” plumber from now on. Great diagnostics and repair on our old Victorian house!

Review №96

2023-03-13 21:49:21

Ian was prompt, polite, professional and got the job done! Ill call SugarBear again!

Review №97

2022-12-07 19:23:22

Ive been using them for a few years. Great professionals. All courteous, knowledgeable and friendly.

Review №98

2022-08-08 17:59:31

Great service! Marcus was in time and professional. Got the work done beautifully and we love our new faucet!

Review №99

2021-10-10 20:24:05

Berber the technician was excellent, polite and explained everything. He solved the problems right away and we now have our water back on and a functioning toilet. Kudos to him.

Review №100

2022-03-08 16:28:12

Gerber and his associate were very nice and prompt. They explained what they were going to do and was done quicker than expected. Job was done and cleared it up. Highly Recommended.

Review №101

2022-05-19 00:38:43

Had to replace the sewer house trap and lateral.Absolutely excellent bid and service and follow-up from everyone at Sugar Bear. Could not be happier all around.

Review №102

2022-02-03 04:25:05

The plumber was a young guy, very polite and profesional. I like that heexplained everything to me and rvrn talked me through some other ideas I have regarding the plumbing of the house. Very helpful and fast. I could tell he was a native San Franciscan, and I was right !

Review №103

2023-11-15 02:40:26

Good and polite workers and very professional.

Review №104

2023-09-14 02:37:13

Ian Dela-Cruz my technician was very nice and knowledgeable, he did a good job, and he’s fast. very nice experience.

Review №105

2023-02-07 22:57:36

Good quality company, Lawrence was professional, friendly, knowledgeable and handled the job very quickly. Highly recommended

Review №106

2022-12-11 05:39:54

Loved working with us company from the friendly phone staff, to the professional and polite plumber who was thorough, quick and courteous.

Review №107

2022-12-19 21:41:00

Chris was great! Had an awesome time! Great service, friendly and professional.

Review №108

2022-09-17 04:51:23

Outstanding work by Marcus. Highly professional and very creative in solving a technically difficult problem. Really appreciate Marcus great work!

Review №109

2022-12-22 19:51:30

Ian was very knowledgeable and also installed filtration system under my sink.

Review №110

2021-09-27 21:18:48

From the initial walkthrough through job completion every aspect of the job exceeded expectations. Lawrence was knowledgeable, experienced, and timely. The estimate was fair and at every point the job was under control. Definitely will hire again.

Review №111

2022-05-12 18:39:05

They offered a coupon for a furnace tune up for $99. Only to find out that was for a water heater. The ad said nothing about water heaters only furnace tune up, yet once they had me on the call it jumped to $199 for my heater furnace. All other ads clearly stated water heater, it felt like this ad was a bait and switch ad to get customers to call in. Be careful

Review №112

2023-02-17 18:55:41

Anthony was a great service tech. He took the time to explain options.

Review №113

2021-12-04 01:17:07

He came figured out what was wrong went and got the part. He came back and worked 15 minutes tops. 772$. Wow. I think quite steep but the job got done. Asked for invoice. Still waiting

Review №114

2023-06-14 03:39:15

Everyone I dealt with was friendly and knowledgeable.

Review №115

2023-06-14 02:54:15

Thank you Aaron, great job 👍👍👍

Review №116

2021-12-22 16:59:19

I had a toilet problem and Sugar Bear sent Ian over. Arrived right on time, got the job done quickly.

Review №117

2022-03-01 20:07:32

Literally a savior! So professional and was able to come the next day. Couldn’t believe how quickly Gerber solved the leak that was flooded our apartment.

Review №118

2022-09-07 20:23:31

Ian provided an excellent and professional service to help us resolved the water leaking problem.

Review №119

2021-10-25 04:49:08

Lawrence was so professional and experienced as well as friendly and thoughtful. He went above and beyond with grace.

Review №120

2022-05-25 23:14:31

Always been excellent. Ian is especially friendly and low key but very knowledgeable and skilled.

Review №121

2021-12-08 23:18:18

Great job! They were polite and explained everything clearly and best of all they got the job done fast. I would recommend them and would use them again if needed.

Review №122

2022-03-01 18:02:24

From the office staff to the repair team, these people are pleasant, professional and knowledgable. They are respectful of property and clean up after each day of a job.

Review №123

2022-05-05 23:13:44

HE REPLACED A IN LINE GAS BALL VALVE TO THE KITCHEN GAS COOKING STOVE.HE WAS FAST AND DID AN EXCELLENT JOB AND CLEANED UP BEHIND HIM.WE JUST LOVE HIM AND WILL CALL HIM LATER WHEN NEEDED.THANKSLLOYD R. STAFFORD

Review №124

2022-05-02 23:37:27

They were referred to me by Bell Plumbing. They were able to fit in same day, and even arrived earlier than expected.

Review №125

2023-01-13 21:36:06

Above and beyond. Great guy and very helpful and answered all questions. Totally recommend this guy to everyone.

Review №126

2022-01-22 17:43:33

Sugar bear came out and unplugged my kitchen sink. True professionals. Explained everything and completed the job!!!!!Awesome job.

Review №127

2022-07-06 20:58:23

Ian saw the problem. Fixed the problem. And was done. Very easy and to the point. Very awesome.

Review №128

2023-08-12 01:28:29

Great work & Friendly Staff!

Review №129

2023-06-29 16:18:13

Excellent prompt informed patient

Review №130

2022-09-26 16:30:53

This company was the third plumber I had called for the same leak. Finally got the job done!!

Review №131

2021-12-03 16:27:26

Very professional and knowledegeable. got my quote out to me quickly. I am very happy with my service so far.

Review №132

2021-11-02 20:50:42

Lawrence was wonderful and Sugarbear does not try to sell you more than you need. No pressure!

Review №133

2022-12-06 16:59:12

EXCELLENT customer service. PERFECT job and ALL employees were helpful and professional

Review №134

2022-08-22 20:27:00

Marcus was on time and got the job done fast!

Review №135

2023-03-02 22:46:05

Did a great Job, Very fast service!

Review №136

2022-07-15 16:49:51

Great service! Excellent communication and professionalism. Answered all my questions.

Review №137

2021-10-21 04:15:08

Ian did a great job and was very professional.

Review №138

2023-03-09 03:13:45

Thank you Anthony for your great work!

Review №139

2022-05-09 19:14:20

Technician came out and provided me with an estimate quickly and professionally

Review №140

2022-06-23 00:42:53

Very knowledgeable, professional and fast. Friendly and helpful service.

Review №141

2023-01-14 19:11:19

Check out leak in utility room, Plumber called me with status and took pictures - extra special for a property manager like me

Review №142

2023-01-11 00:23:01

Ian was professional, thorough, and friendly.

Review №143

2023-03-16 01:38:08

Great service, nice professional staff

Review №144

2023-01-25 18:52:13

Sugar Bear provides excellent service

Review №145

2022-12-21 01:48:04

Great job. Zack is awesome. 👍👍👍

Review №146

2023-03-17 15:33:29

Professional, knowledgeable, friendly and on time

Review №147

2022-08-25 23:46:33

Communicative, on time, efficient and competent. Super happy!

Review №148

2022-11-25 18:12:59

Aaron was great and efficient.

Review №149

2023-07-17 23:16:36

Anthony is solid.

Review №150

2023-01-04 19:25:23

Very professional quick response and tidy

Review №151

2023-11-09 23:17:39

Great service.

Review №152

2023-05-01 22:23:52

Friendly professional service.

Review №153

2023-05-26 16:12:47

Very responsive and professional

Review №154

2021-09-18 19:40:18

Plumber very knowledgeable and did excellent job.

Review №155

2022-08-01 20:52:33

👍

Review №156

2021-11-01 18:08:11

Technician was fast, responsive and reliable.

Review №157

2022-06-15 21:25:27

Professional and very efficient service.

Review №158

2022-02-15 01:26:51

Aaron was excellent.

Review №159

2023-04-06 16:37:20

Excellent service!

Review №160

2022-06-17 15:09:47

Always exceed expectations!

Review №161

2023-08-21 21:43:24

Very professional

Review №162

2022-10-27 21:03:13

Learn how to drive first

Review №163

2022-10-18 20:00:38

Prompt and courteous

Review №164

2022-07-12 03:32:29

Great Service!

Review №165

2022-11-10 16:11:58

Professional

Review №166

2023-12-11 04:11:14

The best plumber I know in the hole wide world