Presentation on Map Reviews Nearby

StorQuest Self Storage in Carlsbad

4.9 (199) 2500 Campbell Pl, Carlsbad, CA 92009, United States

Categories

Storage facility
Self-storage facility

Location on the map

Carlsbad, San Diego County, California, US

Phone: +1 760-571-9333
Site: https://storquest.com/self-s...

Opening hours

Monday:9 AM–6 PM
Tuesday:9 AM–6 PM
Wednesday:9 AM–6 PM
Thursday:9 AM–6 PM
Friday:9 AM–6 PM
Saturday:9 AM–6 PM
Sunday:10 AM–5 PM

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Total reviews rating 4.9

199 Reviews for StorQuest Self Storage 2024:

Review №1

2024-06-09 19:25:26

I would highly recommend this facility. Friendly and helpful staff. The facilities are clean and well maintained. Its a pretty luxury experience as far as storage units go, and for a fair price. Its tucked away on a culdesac in a business center plaza - so very safe and secure location. Nice peace of mind knowing my things are safe in a clean storage unit.

Review №2

2024-06-11 23:03:44

Nicoles expertise and attention to detail ensured that every aspect of my storage experience was seamless. She took the time to understand my specific requirements and provided valuable suggestions that made a significant difference. Her knowledge of the facility and the various storage options available was impressive, and she went above and beyond to ensure I felt confident and satisfied with my choice.Manager Scotts contribution was also exceptionally remarkable. His efficiency and dedication to customer service were evident from the start. He assisted me with the logistics of moving my items into the storage unit, ensuring everything was handled with care and precision. Scotts positive attitude and willingness to go the extra mile made what could have been a stressful process incredibly smooth and hassle-free.Together, Nicole and Scott create a dynamic team that truly exemplifies the best of StorQuest. Their combined efforts made my experience nothing short of outstanding. I left the facility feeling completely satisfied and grateful for the high level of service I received. StorQuest is fortunate to have such dedicated and talented individuals representing them.Thank you, Nicole and Scott, for making my storage experience exceptional. Your hard work, professionalism, and genuine care for your customers have not gone unnoticed. I highly recommend StorQuest Carlsbad to anyone in need of storage solutions, and I am confident that with employees like Nicole and Scott, every customer will receive top-notch service.

Review №3

2024-05-28 01:33:14

I’ve been renting a unit at StorQuest Bressi Ranch for almost 6 years now. I have to say that Manager Scott & his crew have made it the most pleasant experience. The staff is always polite & accommodating and the facility is well-maintained (no trash, all rolling doors look new, etc). Management is very “hands-on” and I know my stuff is safe here. I’ve used other storage facilities around town but it’s the cleanliness & quality of service at this location that’s kept me here. Highly recommend!

Review №4

2024-06-28 18:19:09

I just wanted to make note of the exceptional customer service that Scott Jedlick provides at the Carlsbad Campbell Place location. He is always so informative and helpful and makes sure to follow up when necessary. Happy to have him at the helm of this location since I utilize and access my space often for work purposes.

Review №5

2024-03-04 01:57:48

I had a pleasant experience storing my furniture and other belongings with StorQuest in Carlsbad, CA for 3 years. The buildings and storage units were clean and easily accessible, and you can drive your car right up to the units or access doors. Elevators were also extremely convenient for accessing the second floor, and they had multiple moving carts available to make the process of getting your belongings in and out of the storage unit easy. I also felt that everything was very safe and secure, as there is a unique access code to get past the gate and then into the access doors/elevators, which I appreciated.The staff was also very helpful and easy to communicate with. Scott went above and beyond to make my move-out experience a great one! I would highly recommend this StorQuest location.

Review №6

2024-05-08 18:08:56

I have had my storage unit for almost 10 years here. The facility is super clean and safe. My unit was perfect for what I needed it for. The location was close to my office so super convenient. Scott and the staff were always most helpful and accommodating. I would highly recommend StorQuest in Carlsbad!

Review №7

2024-05-25 19:06:12

We love this storage unit! The property is clean and easy to access. Scott and Nicole in the main office are always very helpful and professional. It is a huge relief to have such a nice place so close to us!

Review №8

2024-04-06 22:18:35

The staff. Nicole & Scott deserve a 10 rating. They both definitely go the extra, to ensure your interaction at StorQuest is nothing short of phenomenal. Their personalities both fit serving the public well. They are well versed in every promotion to get the customer, not just newbies, but long established customers the best possible price. They both deserve comparable raises. U will be well treated here.

Review №9

2024-02-28 23:16:10

Ive been at StorQuest for a gazillion years! And I have to say Scott is the most amazing person to work with. He has been the most helpful! The most accommodating! And has made it really easy for me to store my items here. This I greatly appreciate because life is busy and crazy. Its nice to know that some things that we need to do are dealt with real people instead of technology computers and systems where you cant get a live person.Upon my move out date I have recently met Nicole and have interacted several times with her. I can tell that you folks really know how to hire quality employees!!!Thank you so much for making my experience a wonderful one. Sincerely Kimberly wakeman. Unit A773.

Review №10

2024-05-25 20:34:21

Management is so friendly and helpful! Super clean, everything works and not smelly (which can be a thing at storage places). They gave us the rundown on everything and how the elevators work and were very upfront on all of the costs and pricing.

Review №11

2024-06-07 22:51:01

Ive been with them for 2 years and the service has been world class! Scott and Nicole have always provided the best customer service possible and have always been kind and super helpful! Highly recommended!

Review №12

2024-02-22 20:51:51

Scott, the manager and his assistant Nicole are both extremely experienced and knowledgeable in the storage industry and have formed the dream team for this StorQuest location. They consistently offer superior customer care to assure they give you the best deal and the best service.

Review №13

2024-05-28 19:58:08

Excellent service from office team. Nicole and Scott are super helpful and really professional. Outstanding service. Facility is spotless and brightly lit. Storage for storage industry.

Review №14

2024-05-25 18:26:12

Scott and Nicole are so helpful and kind. I would love to have them working for me!! You are lucky to have such a wonderful team at this location. Make sure you keep them!!! They make this place great!!!

Review №15

2024-05-16 19:14:02

Terrible. There’s a lot of technical problems. Last time I was stuck in the elevator with a cart and no one came to help. After 20 minutes I went on a front desk to ask for help and he didn’t bother. After another 15 minutes I had to go in and make a scene that he finally got up there. The manager smelt like alcohol and was missing front teeth. I guess company has spent all the money on Kelly Slater advertising and there’s nothing left to hire stuff.

Review №16

2024-06-02 00:04:26

They staff here are very friendly, professional, and helpful. The facility was always clean. Access to my 2nd story unit was easy via use of the large elevators.

Review №17

2024-02-06 08:32:56

Scott was very friendly and helpful from the day that we moved into our unit. The facilities were clean, and in a nice area. Had a unit for about 8 months and not a negative thing to say about my experience.

Review №18

2024-03-16 23:11:39

Nicole and Scott showed me where everything was and made my options very clear. They were very knowledgeable and helpful. Definitely recommend storquest.

Review №19

2023-11-30 18:22:38

Scotts assistance was absolutely outstanding! Not only was he incredibly helpful, but his depth of knowledge truly impressed me. He took the time to thoroughly explain all the available options, ensuring that I could find the perfect fit for my needs. I couldnt be more satisfied with the level of service and expertise Scott provided. He is a true asset to the team!

Review №20

2019-07-21 05:05:34

I cant say enough how terrific Scott and Richard is! I needed to get a small 5x5 storage unit that day. They are very understanding and listened to my situation.We all know how google maps work when searching for a place. Though, dont let high reviews fool you, always visit them to see the location and talk with the staff in person. Be kind and personable and youll find out how they care about their work. Happy employees make for a happier business. Anyhow.....Upon researching online and visiting different Self Storage websites.... Ive noticed there is a lot of online deals to be had right on their websites. I narrowed it down to 4 different Self Storages. They all have very competitive prices online. Though, one is way cheaper but does not compare to how well the other 3 maintain their properties.Of the 4, I was able to narrow it down to just 2 Self Storages. They both had great customer service, clean facilities, excellent security features and knew their business well. Very close in rental prices online too.Richard was helping me. Scott the manager, was helping another customer and I couldnt help but listen on the side. Great and awesome people!Richard was able to answer all my questions and then some. Security is top notch here.- Gated with keypad- Individually alarmed units- Vented outside air into their facility. I couldnt find a climate controlled Self Storage around due to my time constraint and wanted to stay in carlsbad by Palomar Airport.- They do use a special kind of lock that is set inside of the roll up doors with star keys. No hinges on their doors for padlocks. Another added security feature. I dont mind.... Ill use StorQuest again in a heartbeat.- Customer restroom. Well taken care of- Surveillance system- Free carts to use to move your goods- Large Elevators- Main building has a covered loading dock- Well maintained- Clean. Inside and out. Just a beautiful location- Boxes and accessories if you need to buy.- Go ask them about different leasing times.- They do have different tiers on access times. No 24 hour access.- Though you have to buy storage rental insurance from them or provide your own. An added cost, but I didnt mind for the price I was given.Do check them out if you are looking! Check out their website first for availability and call if you have any questions about StorQuest. I feel very safe here and for my stuff.Ive added photos and a few videos of this placeP.S. All their doors are in the process of a color change. Dont be alarmed if their outside doors are red and inside is blue. They are in the process changing it all to red.

Review №21

2023-12-17 21:33:35

Ive had storage here for a year we just fully packed our unit and cant access things easily. Just added a second unit to clear out our garage. Nicole and Scott were super helpful in getting me setup very quickly and close to my original unit. Now we have a good amount of storage to work in to trim down what we dont need and reorganize into a workable storage. Office staff has always been helpful.

Review №22

2024-02-25 01:13:11

Scott, the manager, was wonderful! He found a unit close to the elevator for me and walked me through every step. There were no surprises or hidden fees. He was personable and super helpful! I would highly recommend!

Review №23

2023-12-11 00:14:23

This was definitely a 5 star experience. We forgot our keys and needed help getting in to our unit. Nicole was great! She had the old lock removed, replaced and we were on our way in an hour. I never thought I would recommend a storage facility, but if you need one, this is the place. The customer service from Nicole and Scott is awesome!

Review №24

2024-01-10 00:00:37

The team at StorQuest, Carlsbad is just incredible. Scott and Nicole were so helpful to my family and myself. I give them my highest recommendation. If you’re looking for a fast, convenient and well-managed storage facility, I recommend StorQuest Carlsbad.

Review №25

2023-09-13 22:41:37

I had to move in a bit of a hurry a couple of years ago and learned that spaces were available at this location. Scott was exceptionally helpful and made the process as simple as possible. He was able to find me an indoor unit as hoped for. I still rent here and wanted to tell the world what a great place this is!The facility is well maintained, clean, and offers large flat carts to assist in moving heavy items or multiple boxes at a time. It is safe and secure, so I am at ease over the well being of many beloved possessions.If I ever need another unit or moved again, I would rather rent here even than any other facility I have used in the past (Ive used several over the last ten years in between moves). I recommend this location to anyone!Also, Scott deserves a raise (or at least for his superior to know that he provided the most excellent customer service)!!!!

Review №26

2024-03-26 00:13:25

Nicole! Thank you for your excellent service! This was the easiest process and the most secure, cleanest facility around! I look forward to renting here for a long time!

Review №27

2024-05-04 20:00:15

Nicole and Scott are awesome. They were a tremendous help. I highly recommend Storquest

Review №28

2024-02-24 01:46:22

Scott is fantastic. Took time to help us out and walk us through our options. Very, very helpful. Highly recommend.

Review №29

2024-02-17 01:03:12

Really appreciate the clear communication and friendly service here- Scott made it very easy to do business. Facility and units are nice and clean as well.

Review №30

2023-08-10 02:27:00

I felt compelled to make some comments here due to my experience with StorQuest self storage. The place is organized safe and really clean and I highly recommend it. I was pinched on time due to personal issues that came out of no where and I was able to get a unit the size I needed and the location I needed and kept all my belongings safe and secure and relieved my stress and anxiety. I have complete faith in the company. The customer service is over the top positive and I have to mention specifically Scott Jedlick who is a manager there that is pleasant and helpful and always has a smile on his face. I’m going to be a customer here I’m sure for years to come and I highly recommend this place and feel comfortable leaving what is truly my whole life of possessions in their care and protection with complete faith and can relax about it. And there’s no price on that. Thanks Scott and thanks storquest. I appreciate your positive business model and by far it’s a five star review for me. Anyone needs storage hit this place up. Definitely won’t regret it.

Review №31

2023-12-01 17:26:16

Exceptional customer service! Scott is kind, professional and very knowledgeable. The facility is secure, clean and well maintained. So glad we checked other facilities. This proved to be a great choice!

Review №32

2024-03-22 21:29:13

Nicole and Scott were super helpful! They were very kind. The facilities are clean and nice. I recommend this place.

Review №33

2023-10-24 15:06:37

Scott was great to work with! Informative and helpful. I highly recommend this storage facility for all your storage needs.My second time renting a storage unit here. Nicole and Scott were great! Scott remembered me as a returning client.Great service!

Review №34

2024-02-06 21:38:56

Scott was very friendly, helpful and professional. not to mention the place is clean and well layed out. I highly recommend it.

Review №35

2024-05-03 03:53:07

Well Maintained and Clean. Great Customer Service. I Highly Recommend for All Your Storage NeedsUpdate: 5 years later same great service and such well maintained property. We use this location in between moves and have always had great experience and never any issues with rodents, insects or water damage. even the bathrooms are super clean!

Review №36

2018-02-10 19:20:35

Scott Jedlick had handled our account from the beginning. His expertise, professionalalism, knowledge and friendly manner really makes a difference and is the deciding factor for our decision to use this StorQuest location. He is also the why behind our 5 star rating.This is now our 3rd year with StorQuest and we can honestly say it is because of Scott that we remain loyal.With regards to the facility, it is modern, clean, bright, safe and convenient.

Review №37

2023-12-27 04:10:30

The team at Storquest were amazing. Scott and Travis were so helpful in accommodating our needs. Thank you for being so helpful.

Review №38

2023-06-20 04:57:40

Had to find a storage unit for a transitionary period and after a lot of research I settled on this place. Great facility, clean, gated, and secure. Extra special shout out to Scott Jedlick the store manager, hes amazing, really took the time to understand my needs and provided me with amazing customer service from start to finish.

Review №39

2023-05-04 18:43:11

Scott was an absolute pleasure to work with! He was kind, and very understanding of my situation. He acted with urgency and professionalism. He is the reason Ill be utilizing StorQuest until I get fully settled. Thank you Scott!

Review №40

2023-09-03 02:56:25

Scott, at Quest Storage, did a fabulous job for us. He was knowledgeable, patient, helpful and took the time to explain all the ins and outs of renting a storage unit. It is a pleasure doing business with him!

Review №41

2023-03-11 06:28:08

I just have to share about my experience today…I’ve been storing things in a storage unit on and off for years! Scott by far was the best experience I have encountered! He was informative, quick and accommodating at a great price! If you need to store your things, this place is a home for your belongings!

Review №42

2023-06-30 17:16:29

Scott made the process researching unit size, costs and getting set up super streamlined and quick. The unit was clean and I love the climate control. Extended access hours option with auto pay was a huge bonus.

Review №43

2023-07-31 17:54:51

Everything about StorQuest was perfect. They offered great customer service, a great location, competitive pricing and a first rate facility. We could not have asked for a better experience.

Review №44

2024-02-23 21:42:05

Thrilled with Scott’s assistance. Super customer friendly. Moving from Public Storage to this facility.

Review №45

2023-08-08 04:50:40

Scott was excellent in helping us find a storage unit that met our needs. Facility is nice and the staff is very pleasant to deal with. Thanks Scott!

Review №46

2024-02-21 04:58:08

Nicole and Scott are helpful, knowledgeable and sensitive taking into account a person’s individual storage needs.

Review №47

2023-03-21 15:57:34

The staff here is wonderful! The facility is always clean. They take time to listen to my changing storage needs & help me to figure out what is best for me. I don’t feel like I’m being Sold to. I have used the Bressi Ranch StorQuest for many years and for many different projects. Grateful for their continued support.

Review №48

2023-06-03 16:38:25

I have been a StorQuest customer since 2014, and I have had nothing but positive experiences with the staff and manager. They even went the extra mile to help extract a broken lock and have always been professional, kind and in good spirits. I highly recommend this location!

Review №49

2022-12-31 22:58:57

Scott was great. He helped me select a unit, quickly and professionally processed the paperwork and explained in detail the rental and automatic payment process. The facility was clean, safe and convenient to access.

Review №50

2023-08-01 20:31:11

The facility is spotless, easy to use and access, and Scott the Manager is incredibly helpful. The way the building is shaped no unit is a country mile to walk. This is a great spot for your storage needs.

Review №51

2023-06-30 17:15:51

Great customer service working with Scott! Very helpful in identifying the correct unit we needed for our move!Facilities were very well maintained and secure!

Review №52

2024-02-11 03:54:58

Scott and Nicole are very professional and friendly! Facility is Clean and well maintained.

Review №53

2024-04-27 00:54:32

Customer Service and convenience was great! I would use StorQuest again.

Review №54

2024-03-19 18:56:15

Scott & Nicole are awesome! Thank you for helping me get exactly what I needed!

Review №55

2022-04-02 20:46:27

I went in looking for a unit on my lunch break and Scott, the manager, was welcoming and friendly. He answered all my questions very thoroughly, Showed me the unit which was clean and very easily accessible. I am extremely impressed with the way their security works and I feel as though my belongings are safe at this location. I would highly recommend StorQuest and will definitely be returning here for any future storage needs. If I could give a higher star rating than 5 I would!

Review №56

2019-11-11 05:01:03

I stored my household items here for over a year. From start to finish... the service was great. I worked directly with Scott, the facility manager, from the beginning of moving everything in until vacating the unit. He was THE BEST. He went out of his way to help me find the best possible solution and explained everything thoroughly. And ... he treated me like a valued customer as much when I was arranging to vacate the unit as he did when I was arranging to rent it! I will definitely be back if I need to store anything again and highly recommend Scott at StorQuest if you have any storage needs!

Review №57

2022-02-17 17:52:27

Weve had a drive up unit for a couple of years. The facility is well maintained and we never had a problem with the unit. We paid monthly so that we could access the unit during off hours, which was more convenient for us.With no advanced notice, we were asked to remove a vehicle which wed been storing in our unit ( A corporate policy change; hence the 4 star rating). Scott was very apologetic when he informed us and extremely helpful in assisting us in finding another, lower cost unit, which we could use to store the remainder of our stuff. Its an interior unit, and is easily accessible. The inside of the building is kept very clean and each unit has lighting. Id recommend this place highly for your storage needs.

Review №58

2021-05-29 15:08:25

My experience with StorQuest Carlsbad was exactly what I had hoped for. I had no problem accessing my unit as much as I needed, and the managers at this facility were always extremely professional and helpful. Scott worked with me to identify a good location for my storage container for both moving in and moving out. There were no hidden fees, as Scott was very transparent about the costs upfront. I would absolutely store here again in the future.

Review №59

2021-10-23 18:20:40

We used StorQuest when we first moved to Carlsbad over 10 years ago. We have always felt great about this location and their customer service. I was very pleased to see Scott is still there and he was a tremendous help. Definitely recommend this facility.

Review №60

2022-10-05 14:47:06

I had a unit at Storquest Carlsbad for the last 6 years. Sadly, I had to move closer to my new home. Scott, the manager, has been there since the beginning and has always been friendly and helpful along with his staff. The units are secure and the facility was always clean and accessible. I would highly recommend this location and facility!

Review №61

2023-12-10 23:52:57

Quite possibly one of the best experiences doing one of your least favorite things. Scott was awesome. We use reviews extensively and the five stars that StorQuest (Carlsbad) and Scott received are well deserved.

Review №62

2022-03-18 00:01:05

Great staff, especially Scott, who helped us get set up, was very clear, friendly, and helpful! Units, buildings, and lot are clean and easily accessible, A/C throughout the indoor units. Prices are comparable to other local storage units. The compound is secure with personalized key codes to drive in and enter the buildings. They have push carts available for use there, which is thoughtful and useful. Signing up was easy and quick, the website is helpful for seeing which units are available and submitting a pre-booking request to hold a unit for you until you are able to come in and book.

Review №63

2018-10-31 01:09:50

Scott and his team were amazing to work with! The customer service here was next level and the unit we rented was perfect for our needs. The site is very clean and I always felt safe. Scott went above and beyond to make sure we were well cared for. If you need a storage unit, you should absolutely check out the Carlsbad StorQuest.

Review №64

2021-04-22 17:03:49

Storquest has been a great company to store with. The site is always spotless, well maintained and safe. The best thing about the Carlsbad location is the staff. Scott is an amazingly kind and thoughtful leader, and his customer service and expectations for the team he leads ensures that customers have a positive experience. I have been a customer for years and could have moved somewhere cheaper, but the people there make it worth the extra money.

Review №65

2021-10-03 03:48:42

Scott Jedlick the Manager was awesome !!!!! I wish I could give him 10 Stars . He was so helpful and informative. Really helped me in getting the right size unit I would need. Great customer service plus the knowledge of how everything works there. Its a very secure storage service and there are particulars that need to be understood. He explained all of these things in a precise and easy to use fashion. I looked at at least five other storage facilities and signed up at StorQuest on the the spot ! Can say enough about my experience, GREAT JOB SCOTT !!!! Youre amazing.Thans for making it so easy, Michael K

Review №66

2023-06-21 01:56:44

Every time I speak with the Carlsbad StorQuest manager, Scott Jedlick, he is friendly, knowlegable, and upbeat--just a joy to talk with.I know Scott, the Property Manager, to be conscientious, innovative, and highly personable. Because of his excellent customer service, I have referred friends to StorQuest, knowing that Scott would give them his very best effort to provide the best unit for their needs. Having been in customer service for several years, I know exceptional service when I see it. I highly recommend Carlsbad StorQuest for your storage needs.

Review №67

2022-02-05 18:16:29

Scott and Team in Carlsbad are great! Knowledgeable, efficient, friendly and very customer-focused. Excellent to deal with - so helpful and eager to please. The facility is clean, very well-maintained and safe, which is very important to me. I would never go anywhere else. Location is excellent - very convenient.

Review №68

2020-11-05 19:00:49

The entire staff was always friendly, and helpful. The facility is always clean, secure, and worth every dollar spent. I have used other nationwide storage facilities before, and StorQuest has been the overall best that Ive used over the years! Highly recommended since 2016!I need a storage unit unexpectedly at the minute and I went back to Storquest to see if they could accommodate me. Thankfully they did, and was glad to see that Scott was still there and continued to provide 5 star customer service with a smile. I must also to give Kudos to Sam who helped me in every way possible in getting my account set up, as I had forgotten my reading glasses and was in a rush against the clock. Thanks again to Scott and Sam, you guys rock!

Review №69

2018-02-06 00:42:11

This place is great! Ive rented from a couple of different storage companies in the past couple years but this one is top notch. The facility is clean, well-maintained, safe and in a great location. Scott (manager) was very helpful. He clearly laid out the options and worked with us to find the one that best fit our needs, and has continued to provide great customer service throughout our stay here. Thanks for everything Scott!

Review №70

2023-07-20 22:42:46

This is the best storage unit place I’ve used (and I’ve used 10+). Scott Jedick provides outstanding customer-experience focused service there and is super knowledgeable about all the ins and outs of using Storequest.

Review №71

2019-01-08 19:52:57

Scott was great explaining the rules and property layout. He also helped me lock in the best price for my storage needs. The prepay option is great for those of us that plan on storing items for a set period of time. They also had the best advertised price of any storage company in Carlsbad! The facility is clean, quiet, and easily accessible. Very happy I chose StorQuest.

Review №72

2020-01-28 21:37:55

We are very impressed with several things about StorQuest Self Storage in Carlsbad. First impressions are very important, and we were first assisted by Scott and Richard, who were both very friendly and accommodating. The facilities are well-lit and clean. Even the on-site customer restroom is well maintained! We are also pleased with the location. We are happy to recommend this facility to anyone requiring a storage facility!

Review №73

2019-07-27 04:30:07

We were very pleased with StorQuest and have always received great service from the manager Scott Jedlick. We rented a unit for over 7 years and found the facilities to be consistently clean, easily accessible, very secure and a good value. Scott was always helpful and friendly whether we needed a cart or had a question. We highly recommend the Carlsbad StorQuest.

Review №74

2022-07-09 08:07:15

Scott has been incredibly helpful and accommodating from start to finish! The facilities are top notch and absolutely the best storage rental experience I’ve ever had! Thank you Scott and StorQuest!

Review №75

2019-05-16 19:45:00

I looked at several several self storage facilities before I found Storquest. This is a great location and is very easy to access. But...... what really sets you apart from the competition is Scott. You are very fortunate to have him as the manager. He is absolutely amazing. Richard is excellent, as well. Always very friendly and helpful. As a former business owner, I understand how difficult it can be to find good people who care about the business as much as you do. Scott has that true sense of ownership and pride in what he does, and that is such a rare quality in this day and age. Make sure you take good care of him!! :)

Review №76

2022-09-25 00:56:37

I have to say this right now after working with Alex and Scott. Believe it or not, this is the best service I have ever had in my life and I would even say it’s better than many times when I’ve been at a Marriott or a Ritz Carlton or somewhere nice or “bougie“. I’m not joking when I say this but they are the most understanding well mannered and helpful people that I have ever met with any company so far in my life. I have used other storage units before but in all honesty there is no other storage unit I am going to go to other than this specific location because they treated me the way people deserve to be treated; with absolute respect. Overall, I have to say 10 out of 10 best customer service and experience as a customer that I’ve ever had any any any any company! Ask for Alex! He’s a great dude! With all of that being said, save yourself a headache with anywhere or anyone else, and deal with the pros! Don’t go anywhere else or you’re dealing with amateurs!ps I never write reviews

Review №77

2021-12-20 22:12:40

The common thread here is how wonderful StorQuest Carlsbad is. This is not by accident. I have rented from this facility since their opening in 2009. You will not find a better, cleaner, more well kept storage facility, no matter how hard you try. The tip of the spear for these accolades is Scott, the manager. Scott is one of the hardest working people I know. He will bend over backwards to help you and is always involved in making everything run perfect. No doubt, if the company could clone Scott, they would. Rest assured, if you need a storage solution, this is the place to go.

Review №78

2021-06-06 17:23:38

Had a great experience here and appreciate Richard’s patience and work ethic. Helped me immensely by staying overtime to help with last minute storage sign up. The manager, Scott, was also very helpful and provided great customer service. Definitely recommend this location.

Review №79

2021-06-15 14:49:44

Scott was helpful in assessing my needs since this was my first time getting a storage. Scott had me in and out faster than fast food while sharing with me my options in comparison. Definitely would recommend over the others; especially the cleanliness!

Review №80

2019-11-21 04:29:04

Great experience in every aspect. Scott and Richard are both amazing and really made a difference in the company. As packages were delivered they both knew me by name, called if there were any problems, and were very helpful in management of my storage unit. StorQuest itself was a great facility, but I can honestly say that the way its managed is the biggest difference.

Review №81

2021-05-27 23:25:51

This storage facility and location is excellent. The manager, Scott Jedlick, is very personable and responsive, made our whole expericence renting two storage spaces easy. He really took care of us, and a nice guy! Had the lockers for over two years. The facility is clean, accessible, plenty of carts to move items from your car to your space. The storage facility is in a very nice business park in Carlsbad, very close to where I use to work. Never had a bad experience with either the facility, management or other clients. Very reasonably priced as well given the location and shortage of spaces in the market.When we did not need the lockers anymore due to a work relocation, Scott was excellent and took care of us. Five stars to the facility and the management, highly recommend StorQuest of Carlsbad!

Review №82

2019-06-15 23:34:19

This place is great clean, nice and Scott was very professional. I feel safe leaving my belongings here.UPDATE 1.5 yrs later: Sounds weird but it’s been a pleasure having our belongings here. We’ve stored everything we own here for a year and a half, while we were staying with family. My husband comes to visit our stuff and add more weekly. It’s extremely convenient and clean. We’re now moving out into our own place again but Richard and Scott are wonderful. I highly recommend storing your stuff here!

Review №83

2019-07-24 23:42:01

Easily the best storage facility in North County. Premises is always clean and accessible. There are always plenty of carts for moving my items to and from storage. The staff member, Scott, is incredibly friendly and personable. He takes time to get to know me. That personal touch adds just that extra level of pleasant experience.Facility is extremely secure, with several layers of access code. It’s the safest storage unit I’ve ever had. This is my second time at StorQuest Storage and I will never use another. I’d recommend anyone who needs short or long term storage to go with StorQuest here in Carlsbad.

Review №84

2020-09-01 23:10:27

Rented various units here for 10 years. Always a good experience. Scott is very proactive and responsive to any issues. I recently decided to close out my unit as I moved to a new place with lots of space. I hadnt realized that a 7 day notice to vacate was required and I was on the hook for the next month. Scott jumped in and waived the fee unasked. Highly recommended!

Review №85

2019-06-30 07:41:36

Weve been renting a storage unit at StorQuest Carlsbad for the past 3 years. We just got our second unit yesterday to expand upon our storage needs. Scott and Richard are tremendously helpful. Getting the second unit set up was quick and easy. The customer service that they provide is top notch. Thank you Scott and Richard!

Review №86

2022-07-04 01:08:15

After researching many storage unit companies, I went with a 10x15’ unit at StorQuest. Their prices are competitive and the rental process was so simple. The front desk was also very friendly and helpful. I highly recommend!

Review №87

2021-10-07 00:14:07

Scott has always gone above and beyond to make it an amazing experience at StorQuest every time!!! Thank you, Scott!!! I had a bad prior experience at a storage facility and after discovering StorQuest Carlsbad, never looked back. This StorQuest location is clean, kind, and always professional. They really make sure youre taken care of and I appreciate that. Thanks again!!!

Review №88

2021-05-04 04:47:23

I honestly have nothing bad to say. Your team was very helpful and polite and the extended hours worked great for me! I really needed that. The walk through was beneficial and the manager made things easy to understand- glad we did that! Staff was always available too to answer my questions on site. Even on the phone- your staff was very respectful and knowledgeable about your place. Also, as a female, I felt safe staying there late, so thank you for that! I would highly reccomend you guys! Many thanks!

Review №89

2019-08-01 21:37:26

I needed a storage place the same day, so I saw the great reviews of StorQuest and just drove over without calling. Scott Jedlick greeted me and was very friendly. He explained the whole process of renting, took me on a tour, and got me enrolled very quickly. I was back the same day with my stuff to store. The place is immaculate and I can tell its very well run. Thank you for the friendly service!

Review №90

2020-06-27 23:12:59

I dont usually like 5 stars reviews because they seem like theyre from fake or insider or paid accounts to gush about a service.. but in this case its warranted.Scott is one of the most chill and professional people Ive had the pleasure of doing business with. He was efficient in every way -- fast, thorough, and made the experience easy and enjoyable. Without a doubt a breath of fresh air. The facility is clean, safe, and well-kept, and the prices are amazing. I cannot commend Scott enough for his work and I would highly recommend this place to anyone.

Review №91

2021-10-07 15:08:17

We were traveling for 5 months and used StorQuest to store all of our belongings. Scott was so helpful, when our payment didn’t go through he called me up and straightened it out. They definitely have a personal touch that is nice when you are leaving your belongings behind.

Review №92

2019-06-29 23:23:02

My husband and I moved to California 3 years ago in need of a storage space. Scott has been extremely helpful, very knowledgeable, and always there when we needed to scale down on our belongings. Over the passed year we have also worked with Richard, and always received excellent customer service!!

Review №93

2021-03-08 21:14:51

We’ve had a storage unit for about a year and never had any issues! The facility is clean and well lite, super secure and well maintained. We upgraded out unite to a 10x15 and their price is competitive with the neighboring businesses.Scott the manager is amazing and helpful whenever we needed something!Highly recommend this place

Review №94

2020-10-22 23:53:02

I want to give a shout out to Scott Jedlick. He is a big part of why I love StorQuest. I got great service. He was professional and knowledgeable and true to his word. He was quick to take care of any issues re my storage unit and very helpful in setting me up with just the right amount of space for the things I had to store. I am a very happy StorQuest customer!

Review №95

2020-07-02 01:12:49

I am a return customer, due to Scotts excellent,, professional service..I just closed on my home and needed storage. I remembered my pastexperience at Storquest as very good. Came in and signed up with Scott and it was like seeing and old friend. He recommended the perfect unit, I wasnt sure what I needed this time. I am very thankful that Scott was at Storquest. Best Company for storage,, clean spacious and easy access.

Review №96

2020-07-08 20:58:55

The StorQuest at Bressi Ranch has the most convenient location, close to both residential and commercial areas of Carlsbad. It is somewhat tucked away and has the feel of a secured place. It is clean and has plenty of loading carts available. I have been using it for a few years now and have always received great service. The store manager, Scott and his staff are friendly, communicative and helpful. Thank you!

Review №97

2020-11-07 20:15:41

Awesome customer service, Scott is very accommodating and has let us change units several times (we needed more storage). Location is very safe, everything is securely gated, easy to drive up and get to. We are very happy and will continue to use for our storage needs. Thank you! 5 stars!!!

Review №98

2021-07-18 22:31:12

Scott was incredibly efficient and very welcoming. The storage unit itself is clean, climate controlled, has lighting, and seems well secured, both from exterior gate access to interior building access. Would absolutely recommend using this place for your storage needs!

Review №99

2021-09-10 01:12:03

Customer Service is above and beyond I am in the process of relocating from Long Beach to Oceanside. I selected StorQuest in Carlsbad as the reviews were very positive and the complex provided a lot of choices in units. Scott Jedlick,, the Store Manager has always been there when Ive had unexpected needs for immediate storage to making accommodations when the moving truck was running late. Moving in of itself is very stressful but Scott has always gone the extra mile to help. He is also very pleasant and makes you feel like you are a friend instead of a customer. Kudos to Scott!!

Review №100

2021-08-17 01:20:29

Store Manager, Scott was a wonderful help to me today. I have used StorQuest for over 4 years now. I highly rate the service, maintenance of the facilities and the level of your security. Every office visit is pleasant, service is helpful and informative.

Review №101

2023-04-16 21:37:14

Ive been a customer of Scott at Storequest for 10 years. Outstanding service, and they always help out with things that are timely and need to get done ASAP. Many thanks to Scott and Alex!

Review №102

2018-04-07 23:08:23

Richard at StorQuest Storage/ Bressi Ranch was great today! He went over our lease option in detail, took us to see our storage unit and was very professional, patient, and detailed in explaining the process of entering the facility and utilizing the elevator and exiting. Our customer experience with Richard was excellent! His Manager Scott evening took time to say hi to us while we were in the office area. I would definitely recommend anyone and everyone to bring your business here. The facility is clean and well maintained and secure. Thank you Richard for all your help today and welcome to Carlsbad !

Review №103

2020-05-20 01:26:03

Storquest is a great place to use. Their customer service is excellent. If you have any issues the staff will help you. Scott helped me with some issues I had. If you need help ask him. He went above and beyond to help me. Truly a amazing and understanding person. Without a doubt this place is a great place to use.

Review №104

2017-12-10 16:49:23

So, we finally caved and got a storage unit after YEARS of debating and procrastinating. We looked at the various options around the area, and StorQuest was by far the best. The cleanest, most accessible, safest, and best customer service. Scott was our rep and he was fantastic. He showed us our options and helped us decide which of the available units were the best for our particular needs. We feel really good about our decision!

Review №105

2024-02-28 22:38:10

The facility is great and clean, friendly staff and the landscaping looks amazing!

Review №106

2019-07-24 18:33:37

Scott has been extremely helpful with all my needs. It feels like StorQuest cares about keeping from possessions save a secure. The facility is clean and well organized and managed. Scott and Richard are very professional and knowledgeable.

Review №107

2021-04-08 21:08:47

Scott was professional, pleasant and incredibly helpful. Very easy process. Very clean location. Competitive, if not the, best prices in the area. I was at another storage companys location, which was filled with dust, debris and bugs. This place is CLEAN. If you want your things safe and clean, this is a better choice.

Review №108

2021-03-22 22:01:26

I was looking for an easy and affordable storage facility near my home. Not only was this the closest, but lowest cost. Scott the manager was helpful and efficient at getting me a unit and explaining how everything is managed. The facility is clean, safe, secure. Now I can get both my cars in the garage!

Review №109

2020-11-26 03:26:51

Scott Jedlick and Jessica, forgot her last name, were very experienced in helping me decide which size storage to reserve for my house move out for our remodel. Scott explained everything to me in an easy to understand manner, showed me the space and pointed out the features of the facility. Jessica was also very knowledgeable about the facility and help me access my space the first time. The security features of the facility were also explained and really sealed the deal. I feel very confident our possessions will be safe and secure while we remodel our home. I look forward to storing our things at StorQuest over the next year.

Review №110

2020-09-15 14:44:35

I called more than 10 storage unit businesses to get pricing and unit information for a medium-sized unit. With long-term or military discounts, StorQuest was by far the cheapest, saving me more than $300 in a year. And so far from what I have experienced, the quality of service and professionalism is not diminished by the cheaper price. Scott, the manager, and his associate Richard were amazing in helping us get settled into out unit. Absolutely recommend.

Review №111

2021-01-30 19:46:07

Scott and Richard have been a huge help to me is seeking out a storage unit. They fully accommodated me in storing all of my belongings after my divorce and were very reasonable with pricing and hours of operation. The facility is clean and organized I highly recommend.

Review №112

2019-01-17 18:26:37

Scott, Richard, and the rest of the StorQuest Carlsbad staff provided excellent service throughout my 6-month lease with them. They were engaging and always helpful, which gave me great peace of mind that my unit was safe and secure. The facility itself was always clean and tidy. I’ve used three different storage facilities in the Oceanside/Carlsbad area and this one has been the best.

Review №113

2019-12-04 05:39:15

Easy online booking service. The manager, Scott Jedlick, was very helpful and informative - he took the time to show us several storage options and explained several pricing options for longer term storage. The units are clean, neat, well lit.This is an update to a review a year ago - I just emptied out our unit after about a years use. Once again, Scott took the time to explain all my options on timing for clearing out the unit and made the process simple. He then called to follow up to see if I needed anything else and has gone to bat for me to get a refund for the extra month plus I had prepaid. I cannot thank Scott enough for all his help and professionalism. He is always a joy to speak with and most helpful. StorQuest is very lucky to have him on staff. Thanks Scott!

Review №114

2021-06-29 00:31:18

Scott and Richard are the best! Top notch facility and world class customer service!!!I cant say enough about StorQuest Self Storage in Carlsbad / Bressi Ranch. What a first class operation! When I visited, I was greeted warmly and professionally by Property Manager Scott Jedlick. He made my decision to rent here so easy! He couldnt do more to ensure all my questions were answered and that I had all the information I needed to make an informed decision. The property is beautiful and I couldnt be more confident that my belongings are safe and secure. In all

Review №115

2021-08-16 17:39:58

Had an amazing experience at StorQuest - Scott was very welcoming and made the move out stress free. The location is really convenient and facilities are super clean. Very reliable place for military deployers that need their stuff to stay safe and tamper free.

Review №116

2018-10-30 20:57:42

Great storage facility with incredible customer service. Scott was extremely helpful and made it quick and easy to find and reserve exactly what we needed. He takes pride in his work and it shows through his interactions with customers and the cleanliness of the facility. First place we went to look for a unit and we knew we didnt need to look anywhere else. Thank you Scott!

Review №117

2019-08-24 03:56:03

StorQuest is THE BEST self-storage facility Ive ever seen or used. I moved from another location to StorQuest and Scott sealed the deal for me. He is professional, super helpful, made it so all easy! The facility is very clean, well-maintained - obviously very well managed. So happy to have found StorQuest! Thank you Scott!

Review №118

2019-11-12 19:59:35

I had a very positive experience renting a storage unit at this facility! Scott was friendly, helpful and patient. The office and facility itself were well-maintained, clean and the area seemed secure and quiet. I would recommend this facility to anyone!!My experience was so positive, I just came back for a second time when I found myself with storage needs!! Thank you!

Review №119

2019-04-06 17:01:56

We did tons of research & visited all the other storage units nearby and this was the best choice. Clean, super nice management, high tech, but what really put it over the edge was the security. I am super pleased with their cylinder lock system. None of the others had this & it’s one of the most secure. So happy with this company. Scott, the manager, was so fantastic and helpful! He sat down and talked us through everything and answered all of our questions.

Review №120

2020-10-22 23:05:57

Storage units and facility are clean and well maintained. Scott was extremely helpful. When I moved in he proactively took the time to help me locate a unit close to the elevator. He also managed to find a second unit for me near my original unit. Top notch facility and service all around.

Review №121

2021-03-21 17:36:12

This review is for the Carlsbad location.Scott and Richard have been excellent.Very friendly, knowledgeable and accommodating. The facility is very clean and organized. After 11 years of using your facility we will be happy to recommend you.Thank you Scott and Richard.Mrs. S. Ragsdale (Nancy)

Review №122

2018-02-21 14:55:35

This is the second time we have rented a storage unit at this facility. We were happy 10 years ago and happy again this year. It still is as clean and new as it was a decade ago. It still looks like it just opened!Even more importantly is the outstanding treatment we received from the building manager, Scott. He was warm, friendly and engaging. He gave us his full attention to our storage needs. It is such a rarity to receive such great customer service in this industry. We were pleased to find the ideal space for our needs and also so pleased to work with this great professional. As a REALTOR in the community, I will be recommending StorQuest to those who need this service.

Review №123

2018-01-15 20:03:48

Scott J was very helpful and very professional. We liked that the entire location was clean. Scott provided us with a lot of details and information of what StorQuest provides. We like that there are hand carts available on-site and the ease of finding the individual units -- clearly-marked signs to guide you in the long hallways. We were especially impressed with the security of every storage unit and the overall location. Scott was very friendly and informative (answered all our questions) in rental contractual requirements, payment methods, access times, fire protection, and Storquests elaborate security system. He listened to our needs and what we were looking for, storage-wise. Thank you to Scott, for the wonderful tour! We were so impressed with everything that we signed up almost immediately. The promo is nice, of course! Thank you, Storquest!

Review №124

2021-06-29 16:52:42

5 stars! I had never rented a storage unit before but Scott and Richard were super nice and helpful. The facility was very clean and well maintained. I would definitely recommend this location to anyone who needs storage.

Review №125

2020-07-10 22:06:23

Scott and Richard are friendly, helpful and customer-service oriented. I wasnt expecting such great service from a self-storage company, but I got it. And it matters. Their district manager, Edwin Murga was also a great help. A very well managed facility with great staff.

Review №126

2019-12-31 15:29:54

Really happy about our decision to rent a unit in Carlsbad from Richard... his assistance made choosing StorQuest easy. He went above and beyond, walked us through multiple options, showed us the security features.... and in general, made the whole process easy. Good guy to work with!

Review №127

2019-03-29 03:17:34

Kat and I cannot say enough about the service we experienced at StorQuest last week. Scott and his team were absolutely amazing; answering all of our questions and doing so in a respectful manner. The banter was fun, and our goal of finding a safe, clean storage facility in the Carlsbad area was fulfilled!Keep up the good work!

Review №128

2019-02-22 21:00:38

I had the best experience ever!!!Both Scott the Manager and Richard were fantastic! They were so helpful, kind, and made a very difficult time so much easier. If you ever have to store any of your personal items (and especially when you are feeling overwhelmed) I highly recommend StorQuest in Carlsbad!! It is clean, convienient, and the staff is incredible nice!!! I highly recommend them!!!

Review №129

2018-12-15 00:36:50

This is my second time renting at StorQuest in Carlsbad and I absolutely love it! Scott is extremely helpful and kind and worked with us every step of the way. The pricing is also amazing! I highly recommend it. It’s clean and in a perfect location also!

Review №130

2019-01-27 02:17:12

Scott and Richard were both incredibly helpful. Richard made sure that I got the right size unit for me, walked me through the various procedures for security and understanding my locking mechanism, and was all around a pleasant guy to talk with.The storage itself is kept incredibly clean and always has carts and other necessities for moving things to and from my unit. This is the only place I feel secure in storing my personal belongings.10/10, would store again.

Review №131

2019-10-25 18:20:24

Have been using Storquest for over five years. The facility is clean, amazing organized. Scott the general manager is one of the most customer oriented people I know. Being in the hospitality industry I truely appreciate his help and support. Great asset to the organization

Review №132

2018-12-21 15:54:07

Who knew you could actually have a PLEASANT experience at a storage facility?? The staff here - especially Scott and Richard - are always so nice and friendly! Makes you feel like you are dealing with a family business instead of a large corporation! The facility is nice, neat and convenient to my home as well. Would definitely recommend to anyone!

Review №133

2019-10-24 18:41:44

We are just beginning our storage experience here. If the days ahead are anything like this initial experience, I am confident this review will never need amending.The manager Scott was very thorough and patient. He explained everything completely and clearly. That is surprisingly unusual in this business. He gave us good advice and made no attempt to upsell or parade me through an endless array of packing and moving supplies. He also explained the contract and potential ways we might save money. All that and he is a great guy.This has already been the best storage experience Ive ever had.Ok, we had our precious belongings here for a couple months and my original review in the paragraph above this stands. Everytime I have visited my stuff the entire place is spotless and secure. Scott and Richard provided excellent customer service on our exit, and frankly, they are also nice guys.Im too old to put up with BS. This storage facility is top-notch and gives you a no muss no fussexperience.

Review №134

2019-10-26 22:02:26

Scott and Richard are very efficient and helpful! They took the time to show us the unit and how to get in and out. Anytime I call with questions, Scott is always prompt to answer. The units are easy to access, very secure, and extremely clean. Both Scott and Richard show pride in their job, & enjoy what they do!

Review №135

2019-01-01 17:04:06

Scott made the decision to use StorQuest an easy one. He explained the process, cost, options in detail and was patient with us as we made our decision. After looking at other area options I highly recommend StorQuest. The facility is clean, access is easy and its secure. The service that Scott and his team provide puts it over the top.

Review №136

2018-03-18 22:00:11

I have rented a storage unit at StorQuest for the last 5 years. Scott, the manager, as well as the staff are friendly, courteous, and always ready to help. StorQuest is extremely clean, well-maintained, and safe, as well as security-minded. I have been very happy with StorQuest and would not hesitate to recommend it to my friends. Definitely earns 5 stars!

Review №137

2020-08-30 01:34:31

Hands down the best customer experience I think I’ve ever had... for real, no hyperbole. Super efficient, respectful of people’s time, and staff that listens and responds with actual solutions.Scott (seriously the nicest dude ever) saw that I was on a time crunch. He and his co-worker went above and beyond to get me exactly what I needed and set everything up within minutes. True professionals

Review №138

2019-05-25 20:18:58

I have to start by saying that the last thing I ever want to do is move again… However in the last few years I’ve moved several times. Scott has been amazing and put up with me the last few years! He has gone above and beyond and making sure that my storage experience was effortless and hassle free! Scotts ability to genuinely care and accommodate my needs made everything so much easier! Even this last week when I had to cancel my storage unit because I ended up having a change of plans, Scott went above and beyond once again and making sure that everything I needed was taken care of… Not to mention even offering to take my lock off my storage unit so I wouldn’t have to walk!!!!! I will definitely be coming back if I ever need storage unit again! Thank you again Scott for everything!

Review №139

2019-03-08 18:15:30

Starquest is a top notch organization Scott is my dude over there. I am on my second storage facility and I had such a good experience last year with my first larger one that I decided to consolidate and get a smaller one this year. I have had great help with Scott and with Richard and it could not be a nicer experience, I would definitely recommend this storage facility to anyone!

Review №140

2018-03-07 19:03:18

I have been using the Carlsbad StorQuest location for a couple years. It has served my needs wonderfully as a temporary location for some belongings while I relocated. When I visited my storage unit, I was often greeted by the friendly staff. Scott stood out as an incredibly hard worker and was always able to help when I needed questions answered. He is truly an asset and one reason I didnt move out sooner. Thank you StorQuest and mostly thank you Scott.

Review №141

2014-03-10 01:00:11

The three guys working here are so great! Theyre so helpful and personable! Theyve even stayed late to help out people moving into town that needed a unit. For the year and a half I stored my things there, I had nothing but good experiences with them. Anytime I needed something, they were always willing to help out and put in the extra effort. I just wish I couldve taken them with me when I moved! Scott, Vince, and the new guy(Isaiah?) are three of the best people you could ever meet. The facility itself is really nice and clean, and the security was set up very well. I felt very safe storing my things there. Its worth the price.

Review №142

2019-04-19 18:16:46

Ive been working with Scott Jedlick since the beginning of 2016. Scott has always, consistently gone out of his way to make sure all my needs and requests were taken care of as soon as possible. He is such a friendly, personable representative of Storquest and any company would be lucky to have him with his attention to detail, willingness to help and above and beyond customer service. Both Scott and Richard always make time for me and are happy, positive people to deal with. Highly recommend Storquest for all the security and especially for their staff!!!

Review №143

2021-06-27 00:40:06

Storquest Carlsbad is a fantastic self-storage facility in North County. Its super convenient off Palomar Airport Road, secure, and clean. Ive utilized several units there for work and personal stuff. The indoor units have big roll-up doors making it easy to get belongs in & out. Most of all, the Scott and the team are always helpful to their customers and go the extra mile to make the experience of renting a unit painless.

Review №144

2019-12-10 15:26:49

I signed an online lease with StorQuest which made the process quite simple, however they left lots of questions and didn’t have me fully prepared to start using the unit. Upon arriving to StorQuest I was greeted by the manager Scott and his assistant Robbie. Scott informed me he was on break but Robbie could assist me. However, Scott ended up taking the entire time to answer any questions and make sure I was comfortable with all of storequest policies. This type of customer service is not found in the storage industry, and I am very thankful for Scott and Robbie’s assistance.

Review №145

2023-01-25 04:12:50

.The manager Scott provides outstanding customer service and has trained Alex to go the extra mile as well. I cant say enough good things about them and how well-managed the facility is.

Review №146

2019-09-16 20:29:00

Hello,I really didnt expect to receive the customer service I did. Scott Jedlick was amazing. He was so knowledgeable and took such good care of me. Its very rare to meet someone that you feel like your friends when the transaction is over. He is such a asset to your company and he made it easy.

Review №147

2018-10-11 00:47:05

What a great place to rent a storage unit. Such a great location that is easy to get to. The facility is clean and tidy, and the unit we were shown( and rented) was spotless clean. The service is fantastic! Scott is super informative and really explains all of the processes very thoroughly. Thank you Scott for making the renting very easy, quick, and convenient!!!! Give him some more awards! He’s only got 3 different awards on his desk! His guy needs a freakin trophy room over here!!!! Hahahaha.

Review №148

2022-08-26 19:59:30

Scott is the best. Got such a great unit and so fast as well! He walked us through everything and made us feel awesome about our decision. Absolutely recommend!!!!

Review №149

2021-06-08 20:06:12

This is a great storage facility - and Ive been at a few! Secure, clean, friendly. Scott and Richard were always very helpful in the office. Great after-hours access. Recommended!

Review №150

2021-01-29 02:37:34

Great facility. Super clean, carts are aplenty and feels very safe. The lay out also makes it super easy to get in and out of! The manager. Scott, made the whole process of having to get a storage unit much smoother!

Review №151

2022-02-15 23:44:34

I needed some assistance with my account as we were getting ready to vacate or unit, and Scott provided wonderful, quick service. We never had an issue while we were storing our things at this location for 9 months. I would definitely recommend

Review №152

2016-02-26 23:17:57

I love having a storage unit here, when I showed up Scott was extremely helpful, and funny. I like doing business with upbeat people. He showed me around the facility and it was super clean and very fancy. I know my stuff will be safe here the security is so high tech its comforting. Thanks StorQuest!

Review №153

2021-05-02 00:32:10

I had a great experience at this storquest, they gave me a killer deal for the first couple months, which was about HALF THE PRICE of any other storage unit! Access was super easy and customer service was great. Make sure to protect garments as there were some small moths in my unit. Overall very happy.

Review №154

2018-02-18 06:52:57

Scott the manager is very nice and has addressed several concerns of mine very professionally and gone out of his way to make sure I am a satisfied customer. Facility is great, very clean and up to date. Probably the nicest I’ve used, and I’ve used quite a few. Very reasonable price and great location also. Highly recommend.

Review №155

2019-02-10 00:32:51

Five or more years ago I had a great experience with StoreQuest Storage and Scott Jedlick was also in charge then. Recently, I had the need for a storage unit and was thrilled to see that Scott was still there. The facility is sparkling clean, has great customer service and the best deal around to boot.

Review №156

2016-02-29 23:09:26

I highly recommend this storage facility! Scott and Vince provide excellent customer service & communication. The facility is impeccably clean, the location is great and the hours work really well for my lifestyle. Pricing is competitive for other storage places in the area, but I do feel I was given a good promo when I moved in. Its great to feel safe & secure while most of my belongings are being stored away from me. I love that they have motion activated lights in the building so that energy is conserved when not in use. I also prefer to frequent businesses who support our local troops and veterans and these guys really do what they can. (Im from a military family but not in the service myself). Although I definitely dont want to store my life forever, Im really happy with this place and will stay there as long as need be and recommend them to anyone who needs storage in North County.

Review №157

2017-12-16 01:17:29

Just wanted to give out 5-star shout-out to Scott! I was a previous customer and recently came back to rent a unit at StorQuest Carlsbad again. Scott actually remembered me and made the process super-easy. Have had nothing but great experiences here! Highly recommend them for your storage needs!!

Review №158

2017-12-01 22:06:45

Scott (property manager) is beyond professional! He is genuine, helpful, and made the process to secure a unit quick and easy. Very nice facility, clean, inside is temp controlled, VERY secure. HIGHLY recommend based on customer service and quality of location. Thanks Storquest!

Review №159

2019-08-24 16:38:32

This is my first time renting a storage unit and Scott & Richard were amazing. They were so helpful and very informative. The facility is very modern and clean. If you need storage, call Scott & Richard at StorQuest in Carlsbad CA.

Review №160

2020-05-09 18:36:11

I have had a few self storage units in the past at other places and they were always just ok. StorQuest is extremely clean and very well maintained. They have risen the bar very high in comparison to other self storages. Scott and Richard know what great customer service truly is. If you are looking for the best self storage in Carlsbad, look no further, StorQuest is the way to go!

Review №161

2016-10-25 04:33:39

I recently was looking for a storage unit in the area. After reading some bad reviews of other places I stumbled across StorQuest. The reviews seemed legit so I decided to give it a look.This was the first time I have ever rented a storage unit and most people dont get excited about storage units so I was skeptical.I walked in and was greeted by Scott. First impression was fantastic. He was friendly and helpful. He walked me to through the whole process. Then he walked me to the unit I was about to rent. The hallways were clean, storage unit was in great shape, the indoor units are air conditioned, and they have security codes to protect your unit.The following day I moved my stuff in. I pulled up to the gate and he came outside and greeted me with a smile. The move in went seem less (even though I was on the second floor). Moved right in and left without any issues.VERY happy with StorQuest. If you are looking for a storage unit in the area I would highly recommend giving them a look. Chances are you will also be impressed.Thanks Scott!

Review №162

2017-11-30 23:18:10

I was greeted very nicely today by a gentleman by the name of Ron. I immediately asked for Scott as he has been my go to person for years. Ron totally understood and just so happened Scott was returning from lunch and was able to help me. I have had units at this facility for years in Carlsbad and have always totally loved this facility. It is perhaps the cleanest facility I have used. I currently have one in Oceanside and that is why Im here today. There is not anyone available to help me in Oceanside with my concers and it definitely is not kept as well as this facility so Im here for another unit!!Thank you, thank you for employing such great employees (Scott and Ron) and having such a clean and beautiful facility!!

Review №163

2018-06-14 05:02:44

Richard was extremely helpful in getting us set up with a larger storage unit 2 months ago. Our experience has been excellent at this facility, the place is clean and well run, and the access is easy but secure. I recommended StorQuest to 2 people I know already.

Review №164

2020-07-01 19:07:32

Seamless move in and out process here are StorQuest Bressi Ranch. I needed a unit for a total of 4 months in between apartments right as the pandemic began. Scott and Richard were great. Highly recommend if you need short or long term storage. Secure access and I felt my belongings were safe.

Review №165

2020-09-18 18:16:06

Updating my review: Scott once again was fantastic and helped me tremendously with my unit. Thanks Scott!Terrific facility. Scott was fantastic, he clearly explained my options and really took care of my needs and set me up with exactly what I needed. I highly recommend this storage facility!

Review №166

2015-06-28 17:00:34

Storing my belongings at StorQuest Carlsbad has been a super positive experience. All of the units are easily accessible (even with BIG items) and super clean. On top of that the service I received from Scott and Vince was always professional and they always went the extra mile to make sure I was happy. I highly recommend StorQuest Carlsbad to anyone looking for storage needs.

Review №167

2018-04-14 00:28:03

Dana, Scott and Richard are so very helpful! Place is nice and clean. Security is top- notch and customer service is excellent. Thank you StorQuest team for going above and beyond to help me with my storage needs. I recommend this place one million percent!

Review №168

2019-01-31 01:23:41

My husband and I stopped by after work on Mon 1/28 for a rental storage. We had already booked a space online. It was near closing time an the young gentleman helped us through a quick and easy process. He was very kind, informative and showed us every step needed to get to our unit. Would recommend! Thank you!

Review №169

2019-05-04 18:11:29

Scott is very friendly and very helpful with all our questions. He spent a lot of time to show us the different options for storage and he made the move-in process very smooth. This facility is so convenient for us and it is always clean and easy to use.

Review №170

2024-02-01 20:25:27

Great service. Clean and well maintained property. Highly recommend.

Review №171

2022-05-12 16:44:01

Storquest Carlsbad was incredibly helpful, fast service. I kept my belongings here for 2+ years and never had any issues, they kept me up to date with billing notifications, and several days notice on any payments, I definitely recommend storquest carlsbad.

Review №172

2019-02-20 00:59:42

If you want an easy access, clean and professionally run storage unit for all your stuff, this Storquest location is IT. Ive rented a lot of storage units, but this has been the best by far! Ask for Scott Jedlick, the manager, as he ROCKS customer service! Cant recommend it highly enough!

Review №173

2020-01-31 01:25:55

Scott, the store manager was very helpful. I just moved to the area and he assisted in making sure I got the right size unit and walked me through the property, which is very clean as well as the office. I would highly recommend this place.The facility has been so convenient and easy that I came back for another unit. Office personnel very friendly and helpful.

Review №174

2021-08-28 21:13:03

Absolutely the best storage option in San Diego county. I have rented a storage unit on 3 different occasions - every time store quest has been amazing. Scott who manages the Carlsbad location is awesome!!

Review №175

2020-09-08 22:24:18

I loved my experience here. Scott goes above and beyond to help you. I hope I don’t have to rent a storage unit again in my life but if I do I’m definitely coming back here! Clean, professional, and stress free.

Review №176

2018-10-11 23:07:21

I came to StorQuest after another storage locker I had at a different location was burgled. The other storage company was unhelpful and doesnt even deserve their name in my mouth, but Scott at StorQuest was amazing! He heard my story, had a comparable unit available for me to move into immediately, and was just overall very helpful. I cannot recommend StorQuest enough.

Review №177

2021-11-08 15:28:59

Ran across this place on a search (Storquest Carlsbad). I’m glad I did. Scott was a big help on getting me set up. He also is the reason why I got a second unit there. Running short on I asked about another unit and he was able to set me up with one close to my 1st unit. This place is in a great location and I have no worries about my units getting broke into.

Review №178

2018-10-05 23:32:31

Really great storage facility. Been with them since 2012. They have a great responsive staff and very professional also extremely clean facility. Scott and Richard were always a phone call away and very courteous/helpful. Glad to be a customer here!!!

Review №179

2019-01-23 05:31:13

Scott was more than helpful, he went above and beyond to find the perfect storage unit to fit my needs. Even with a lower than usual inventory of available units to choose from, he made it work for me! I couldn’t be more pleased with the service he provided and will recommend this location to all my friends. Thank you, Scott!

Review №180

2019-07-03 03:28:20

Your manager, Scott Jedlick, at the 2500 Campbell Place, Carlsbad, was delightful to work with renting a large self storage space. He called me soon as a space opened and gave me a great deal. Your facilities are excellent, best I was able to find, roomy, easy access, and very secure. I would recommend to anyone.

Review №181

2018-11-30 18:01:12

Scott is awesome! Super clean, takes care of us. We are now leaving as a customer for four years. We cannot express our gratitude enough for the entire staff, especially Scott. We are happy to go but sad to leave.

Review №182

2021-01-23 00:11:47

I just got a storage unit here today! Big thank you to Scott Jedlick, the manager at the Carlsbad location, who made the whole process of getting a storage unit super quick and easy. He had an answer for every question I had and was such a nice guy. As for the storage facility itself, the place is conveniently located in Bressi Ranch, right off of Palomar Airport Road. Everything is nice and new and the place is kept really tidy. The loading bay is covered and hand carts are available for easy loading and unloading. Super happy I picked this place to store all my extra stuff!

Review №183

2021-10-10 14:47:26

Went in yesterday to check the place out. Scott helped me out with my questions. After weighing pricing options and time / gas costs with cheaper units further away I signed up here. Scott again was very helpful and made the process easier than anticipated.

Review №184

2017-12-26 23:45:39

Storage facility is nice and clean and very secure. Scott Jedlick the property manager was extremely helpful. He would always come out to greet me when I drove up and when I was moving my things into storage he made sure there was a cart available. I will definitely recommend this facility to anyone who needs storage.

Review №185

2020-12-21 18:26:32

Scott was amazing to work with and made the storage space rental process very easy. The facility is clean and safe too! I would highly recommend StorQuest in Carlsbad.

Review №186

2017-03-09 23:46:19

Staff is extremely professional and friendly. I have used other storage company and have never felt so that my unit would be as safe as I do here. They treat you like a valued customer whos business they wish to both win and keep. I cannot recommended it enough if youre looking for a storage unit in North County, stop looking and book here.

Review №187

2021-11-09 04:25:23

I just rented a locker for the 2nd time at StorQuest in Carlsbad. Scott did a fine job on both occasions. Its a well-run operation: clean, secure and reasonably-priced - which is why I returned.

Review №188

2019-09-06 16:14:02

We love working with Scott and the gang at the Carlsbad location. We have been with them for a few years now. They are great! They are professional at all times and always helps with issues or request.Thank you everyone @ Carlsbad StorQuest!

Review №189

2019-04-19 19:08:13

Would give 10 stars if I could! You can tell when someone is perfect for their job, and manager Scotts professionalism and conscientious communication moved me to write this review. He and Caesar were so friendly and helpful from the beginning, and have continued to impress. The facility is state of the art and impeccably clean and so well maintained. But the way Scott goes above and beyond in making sure you understand everything clearly and making sure your individual needs are perfectly met takes the cake!

Review №190

2016-02-15 20:58:04

Ive used StorQuest twice and both have been a positive experience. The facility is clean and Ive always felt safe entering the premises when alone. Scott and his team are nice and easy to work with. Thanks!

Review №191

2021-09-07 22:08:42

I was relocating offices on an emergency basis and needed to secure a storage facility quickly. StorQuest was the only storage place in the immediate vicinity that actually picked up the phone. Mr. Jedlick provided incredible service and ensured that I was taken care of on every front. I wouldnt hesitate to use them again and would recommend them to anyone else searching for storage needs.

Review №192

2019-05-10 20:39:25

Best experience I’ve ever had with a storage company. The whole process was made very easy. Scott helped me out personally. He was extremely helpful, professional, and a pleasure to work with. Definitely recommend.

Review №193

2019-11-01 20:40:54

I found StorQuest online when staging a move. It was easy to look at rates and make a reservation online. When I came in to get my unit Richard was fantastic and super helpful with answering all my questions and getting me oriented. I highly recommend these guys both for their quality of staff and unit pricing. Huge thanks to Richard at this location.

Review №194

2019-03-24 04:45:09

Over the years (and in various locales), I’ve had a number of storage units, and I can say without a doubt that my experience at StorQuest - Carlsbad / Campbell has been one of the best, if not the best, storage-unit experience I’ve had.First off, this place is CLEAN! Other places just don’t come close to the attractiveness and cleanliness of this place. And second, and high up on the list: both the manager, Scott Jedlick and his assistant, Richard offer great customer service. Prior to getting this storage unit, I checked out several places (over the phone and in person). During this period (person and phone), I talked to both Scott and Richard and they explained things well and came across as very professional, plus the rate I was quoted was extremely competitive. I got a 10’ X 15’ unit with StorQuest that was less expensive that some other places’ 10’ X 10’ units.I was a little hesitant about a second story unit, but Richard pointed out the dollies around the facility and with being able to park right next to the elevator (and with my unit being close to the elevator), I found that my initial fears were unwarranted. It was easy to access my unit, and to move things in and out of it.At this place, they have you purchase a cylinder lock (~ $20.00 plus tax) to lock your unit. This is a very secure type of lock! In the past, at another storage facility, I had my lock cut open and my unit broken into. When I told this to StorQuest manager, Scott, he explained how secure and virtually-tamper proof these cylinder locks are.There was one more thing that I really liked about this place: after punching in your code at the entrance, the buildings are arranged so that you drive (in one direction) in a big square and exit at the other side (where you again punch in your code for the exit gate to open). This seemed safer to me than cars and trucks coming and going in different directions, and like I said before, I was able to park right next to the elevator in my building. The driving space/path between the buildings was quite adequate so that cars and trucks could easily pass around cars parked to the side.I had my unit at StorQuest for about 6 months until I could arrange to move my items out, and Scott was extremely helpful on my last day there (extending my gate access hours by two hours to accommodate my needs). If I ever need a storage unit again, and am in this North County area, I’d definitely use StorQuest - Carlsbad / Campbell again!

Review №195

2018-08-03 21:27:07

Was researching storage before enlisting in the Military, received a quick call back from Scott who was more than helpful. We originally reserved a 5x10 unit but after seeing the office demonstration it looked a bit too small, so Scott walked us over to the last 7.5x10 units he had available which were perfect! Great professionalism and very friendly the entire time. 10/10 service!

Review №196

2020-10-30 16:37:10

My experience with StorQuest was fantastic, from quoting all the way through finalizing the contracts. The online tools are great, and the guys at the Bressi Ranch location were great to work with. They put in the effort to find me the best options and made the process easy and fast - really appreciated!

Review №197

2019-08-16 14:46:27

I’ve been a long standing customer here and it’s because of Scott and the others that work there. They are very clean units and a safe environment along with extremely helpful staff in so many ways. I’d Highly Recommended this storage place to everyone and have referred many people to bring there things here with complete peace of mind.Great People! Great place! Try it, you’ll be pleased.World Peace AmbassadorDr. J.M.Magdalene

Review №198

2020-09-11 23:01:06

Had a great experience with Storquest Carlsbad, had a quick deployment coming up, within a day I had my locker secured at a great price with the help of Richard and Scott! Was easily able to store all my essential items for cheaper then other storages I looked through!

Review №199

2021-08-09 05:14:31

Had an amazing experience at StorQuest - Scott the manager was very welcoming and made the process stress free. The location is really convenient and facilities are clean. Not sure what more you could ask for!