StoragePRO Self Storage of Santa Rosa in Santa Rosa

Review №1

2024-06-05 19:12:30

Great storage facility. Maybe the best. Funny to say we are sad to leave after donating all our stuff. But glad we had such a fantastic experience. Thank you for being so great!

Review №2

2024-05-11 18:18:56

The sign-ups was a little bumpy at the start due to the online ID verification system not working and the selection to skip and verify in store wasnt letting me complete the online form. Once I contacted customer service, they helped me rectify the issue and allowed me to complete my lease. Lets hope the remainder of my stay is smoother than the sign-up.

Review №3

2024-06-28 15:03:29

The facility was always clean and safe. Management was very helpful and kind. I would use this facility again, however I have no need for storage there.

Review №4

2024-01-26 14:40:42

I did my rental agreement online but at the storage facility I was so pleased with Lori. She was so kind and so helpful. She was able to assist me with getting my code to be able to have access to my unit. She walked me through the whole process once I was there and answered all my questions. It is clean and from other customers that were around, every one is very respectful and kind. I felt very safe. Thank you Lori you go above and beyond with customer service.

Review №5

2024-06-12 00:44:12

The unit complex is maintained very well, however, the cost increase every 6 months is not sustainable for anyone needing storage long-term. When I moved in to a 5x5 unit, it was $55. A few years later in the same unit and I am paying $109 - and they just increased it to $121. No one can sustain that increase long-term. For those of us who have apartments and no garage for storage, storage units seem like a necessity - but I managed to find other solutions. I get that everywhere has increases in costs, but there is no way that the cost to maintain operations increases every 6 months by 11-13% for every unit. The profit margins are huge for them, and theyre bleeding the consumer dry. Theyve also started building/expanding to another complex next door because it is so profitable for them.Pros: close by; they keep it clean & secure. Cons: they increase the price by 11-13% (if not more) every 6 months, so be aware of that before you move in and intend on staying there longer than 6 months.

Review №6

2024-06-13 05:37:43

I’ve had a storage there for atleast 7 years and I’ve felt my precious belongings were always safe. It’s clean no insects and always met with a smile. Thank you storage pro!!!

Review №7

2024-02-28 04:17:00

Great staff . Great facility . Never had a single issue in my many years renting there . Only reason I left was moving into a bigger space and no longer needed a storage unit . Highly recommend .

Review №8

2024-04-18 00:41:50

The facilities at Storage PRO are first class, but even more important, Cathy and her team are true professionals, there to take care of every need. They have been a complete pleasure to work with! I would go back to StoragePRO in a second!

Review №9

2024-04-19 19:01:20

Very easy rental process. I registered over the phone during off hours and was escorted to my new rental unit a few hours later. Excellent, smooth process. Thanks, guys!

Review №10

2023-11-03 06:15:56

Recently downsized from a larger locker to a smaller one. Cathy was instrumental in helping us save some money and taught us how to condense and utilize our space better with shelves and better spacing. She found us a fabulous locker nearby and made our move easy. She is a wonderful personality, leader and representative of this company. She knows her stuff and runs the facility well. Cant say enough about her help and kindness. She is the person to talk to at this facility. She will help you no matter your needs. I have been very happy with Storage pro