Starbucks in Fremont

Review №1

2024-05-01 19:41:28

This is my first ever review in my entire life, I have ordered Trenta size drink without ice and 3 scoops dragon fruit but I got my drink with ice. I totally agree mistakes happens so when I told them about it and they simply took out ice and fruit filtered and returned it back like this not even filled the cup in full, they added a spoon of dragon fruit when I asked againSo frustrated and decided to leave a review to get star bucks management attention

Review №2

2024-05-14 23:34:04

My dragon fruit drink was sooo pale and I know that it doesnt usually look that way, but the barista assured me thats how it looks at this location.

Review №3

2024-04-29 01:26:17

Earlier today I ordered a drink through the mobile app, as I went to pick it up, the worker and I found out that it was gone because someone took it. She was surprised because she had just made it.She noticed someone sitting down with my drink and his drink still on the counter (drinks were completely different, brown sugar coffee, mine, and the other was lavender matcha, his). She politely went up to him and informed him that he got the wrong drink and showed him his correct drink, but he still denied it. My name was clearly on the cup and I pointed it out to him but he was still in denial and refused. Im not sure if it was a language barrier or on the spectrum (not trying to be rude to assume), but he insisted on keeping it. The worker didnt want to escalate the issue at all, so she allowed him to have it, especially because he already drank out of it.The customer couldve been a better person and admit to it, but the worker was a bigger person by leaving it and remaking my drink. I played out different scenarios in my head since I used to work retail, and that was the most professional, polite, and calm course of action that anyone couldve done. She was apologetic all throughout and not once did her attitude shift from being happy, even though it was frustrating. If she isnt a supervisor or is on the higher median pay for her position, that should be fixed asap.

Review №4

2024-05-17 00:32:04

Pretty average Starbucks, only thing is they dont have too much seating inside and its hard to find a spot.

Review №5

2024-04-21 13:44:08

The Mowry Starbucks next to Mega Mart is a hit and miss coffee spot. Their drinks are not consistent at all. I only get iced coffee and they will make it wrong as always. Nicollet makes the best iced coffee.

Review №6

2023-12-10 19:18:25

Usually when I come to this Starbucks its amazing and my drinks are always made right. This morning I ordered two drinks and both of them were incorrect. One of my drinks I usually order all the time and I get pumpkin cream foam. The cream foam was not blended and instead It was just poured right on top of my drink and my drink was made incorrectly without the amount of espresso shots inside and most of the drink was the pumpkin foam. I returned it and tried to let them make it over, thinking that it will be made the correct way but instead it seemed like the cashier went and just put nutmeg on top of my drink and still gave me the same messed up drink instead of making it over for me. I declined the drink and got my money back and only kept one of my drinks. As I am drinking my second drink it was not made correctly either. It did not taste like coffee at all but instead It tasted like blended up vanilla ice cream, and it had large ice chucks in it. So I just thought that I would just eat the whipped cream on top to get some of my moneys worth out of this drink. As I am digging in the whip cream, I noticed that there is hair in the whip cream, so thank God I did scoop through the whip cream because if I didnt then I wouldve drunk the hair as well. It is highly unprofessional not everyone knows how to make the same drink every time and they seem to think that it is OK to just give you any type of drink and just send you on your way ESPECIALLY when they know that the drink is wrong. As well on the bottom of my drink, there was black specs and I thought it was maybe from the coffee so it didnt worry me too much. Starbucks you need to do better to always insure that the customer is always happy regardless if the store is busy or not. I used to love coming to this Starbucks, because they always made my drinks the right way and always got the most amazing service. I do not live in this area, but I drive at least 15/20 minutes out of my way to come here because of the great service and the quality of the drinks but today was definitely disappointing!

Review №7

2024-01-28 00:12:51

If I had a choice I would not even rate. I just walked out of this Starbucks. 3 ladies were working and I was waiting for over 10 minutes (check your camera) and no one even bother helping me. Instead they were waiting on something else very bad customer service. Today is 01/27/24 and the time is between 4pm to 412pm

Review №8

2024-03-12 16:38:26

This place made my day! i got a recommendation to try this new chai lavender drink and it’s amazing. The people are amazing and so nice! i will try to come back :)

Review №9

2018-07-08 00:32:24

It’s been like almost 2 years since I’ve started visiting this place. I’m almost a regular customer to this store and found this place very peaceful to have some fav coffee during early hours of the day . They know exactly what I want and they even helped me with some suggestions to the new products that I wanted to try. I didn’t see much of crowd during the early mornings. #WhiteChocolateMocha and #caramelMacchiato are my favorites. The service is quick and good . Below are some of my clicks from this store......

Review №10

2024-01-28 16:30:45

This place is horrible. They consistently mess up the order and offer little to know help or do so with an attitude. My order was completely wrong this morning, AGAIN, and her solution was to put a hot drink in ice to fix the issue. I do not want warmed milk in ice and it’s a completely different drink. What a waste. Save yourself a trip and money and Don’t go to this location