Starbucks in Livermore

Review №1

2023-10-24 17:29:54

The staff seemed overwhelmed with work. Starbucks should add 1 more employee here. The restroom was locked. I order my coffee from my app which has a very bad UI. I couldnt find the status of my order. After waiting for 20 minutes, I got my coffee. This review has 1 less star due to bad app design.

Review №2

2022-11-17 16:30:36

RIDICULOUS WAIT TIMES! I went in to pick up my mobile order, and there was a massive line of people piled up at the end of the bar. On top of that, there were almost 40 drinks/orders just sitting there not getting picked up. I waited 30 min before I noticed that people were walking in and ordering and getting their coffees before anyone that was waiting?!?! So I hopped in line asked for a refund, and re-ordered my coffee. I was able to get my coffee faster than the pile of people waiting for their coffees. People cannot wait that long when they are on their way to work. So they leave and the coffees start piling up at the mobile pick up. The whole purpose for the mobile order is to save time on the go. This is the 3rd time this has happened to me at this same starbucks. What is going on?!?!?!?!?

Review №3

2023-02-22 03:23:23

The reviews bout getting their drinks late is real, I noticed my order disappeared in thin air when new customers came in and got their drinks before me. They offered a bigger size, how sweet of em.

Review №4

2023-07-16 13:11:22

Many coffee shops have gone the way of having all sorts of knick knacks. This particular one is very minimalist. Since I dont usually go to Starbucks, I cant tell whether this is common.

Review №5

2024-05-31 21:07:01

I loved the new spicy drinks!

Review №6

2022-11-14 14:44:56

Even when ordering way in advance everytime Ive come here the wait has been 20ish minutes. When theres no one in the stor and no mobile orders youll wait a crazy long time. Today I thought Id give it one last chance. I asked to get my iced shaken espresso warm. They first told me I cant, it cant be made. Then figured some work around and charged $2+ more than what the drink costs cold. I could have taken the thing with no ice and put it in the microwave and saved money. Cmon how is the same thing with a different temp more money. The common sense and sense of urgency dont exist at this spot.

Review №7

2022-07-17 00:07:26

I am a starbucks partner and i am shocked at the bad customer service at THIS starbucks in livermore. i’ve only come here 3 times and every time is so bad. there’s a partner in particular who is mean he is a red headed guy, i ordered my drink and wanted it steamed to a certain temperature at 120 degrees and he steams it way hotter and i burned my tongue…. he’s always rude and gives attitude. i’m just mad i didn’t check the sticker to see if he wrote the temp i wanted it steamed to. i’m just shocked he’s working at a customer service job if he’s miserable there. strike 3 for you dude. my tongue hurts….

Review №8

2022-08-14 22:51:43

This place is always insanely slow. I normally do a mobile order and it takes almost 30mins from the time I order to have the drink ready. A lot of times they dont call anything out so Im just sitting there. Its never busy. I cant figure out why it takes so long. No where else Ive been is like this.

Review №9

2021-11-25 01:48:56

Ive been visiting this Starbucks for 21 years. Visit others in the Bay Area and theyre not like this one. The store is always clean, the crew is very professional, Laura runs a tight shift.

Review №10

2021-08-14 02:50:19

The cashier was a great guy nice service, the women who served me the drink didn’t call my name or anything, she just push it out to the table and turned around and left I said thank you she still ignored me, I am glad I don’t live in this city if I do I will never stop by this Starbucks! Be better and show some respect to your customers!