Starbucks in Fresno
Categories
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Coffee shop
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Breakfast restaurant
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Cafe
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Coffee store
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Espresso bar
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Internet cafe
Location on the map
Fresno, Fresno County, California, US
Phone: +1 559-348-1385
Site: https://starbucks.com/store-...
Edit info
Site: https://starbucks.com/store-...
Opening hours
- Monday:5:30 AM–8 PM
- Tuesday:5:30 AM–8 PM
- Wednesday:5:30 AM–8 PM
- Thursday:5:30 AM–8 PM
- Friday:5:30 AM–8 PM
- Saturday:6 AM–8 PM
- Sunday:6 AM–8 PM
Total reviews rating 4.3
199 Reviews for Starbucks 2024:
Review №1
2024-04-09 20:53:15This review is overdue, so I apologize to Rubin the manager at this location. I have been a regular at this Starbucks for about a year and I must say that Rubin and David are awesome people! They have excellent customer service prowess, and they know me by name and voice. They have gotten to know my drinks and have made delicious recommendations that have garnered more business from me! One of the gals there Asher suggested adding Tangerine Ginger in my Green Tea with Lemonade and thats my drink now. Other Baristas that work there who make my buying experience so comfortable and inviting are Diana and Alisa. The workers here make me feel important and valued. This location is worth driving a little out of the way because you will feel like your money was well spent.
Review №2
2024-06-25 18:41:14Horrible service!!! I used to visit this location when I am on this side of town well never again!! The person working driv-thru was so rude and incompetent at taking simple orders of items inwhich I have ordered the same way everytime I have visited and every location I frequent without any issues except on the date I visited this one. She refused to accept my order and swore up and down they do not make specific orders when I let her know that every location including that one has never given me a problem well she did so I drove on through and said I will never visit thier location or recommend it ever again!!👎🏼👎🏼In response to the given reply in how you can imporve service try giving an inservice on customer service training and skills to your hired employees in how to be respectful and curteous to fellow customers!! I however will not be one of them nor any of my people I know!!
Review №3
2024-05-08 19:53:16I was in the bathroom and after 5 minutes I got a knock, and an employee asked, are you ok? I have a nervous bladder so it took a few moments to get comfortable again, but not 5 minutes later I got another knock and the employee said, its time to come out. The experience made me very uncomfortable, and I wont be coming back. I believe the employee was named Britny. There wasnt anyone waiting to use the bathroom, and the 2nd one was open when I left. I dont know if the employee thought I looked homeless when I went in, or why they wanted me out so fast when I was genuinely using the bathroom for its intended purpose. I had planned to get some coffee and do a little work while I was there, but I didnt want to buy an already expensive coffee given the situation. I just got a water and spent time writing this review that Id prefer have gone into the work Id intended to complete.
Review №4
2024-03-25 03:13:41Bad experience I order a venti iced coffee with no ice and I got this, you would say you got what you order but no I paid for the size of the cup and I expected it to be full because I am not buying ice I am buying the size of the cup and for it to be full and I won’t be order from this location no more
Review №5
2024-06-01 21:09:47The simplicity of the exterior complements the vitality of the interior
Review №6
2024-04-12 18:58:07Horrible and no common sense Baristas. I went into drive ordered 3 NON-difficult venti drinks. The drinks are okay. The experience, no. I will never again go to this Damm Starbucks. I mentioned that their baristas have no common sense. 3 “heavy” drinks = stable cup holder. Let me break it down for the baristas that don’t know or have any common sense. When an individual buys 3 drinks or more that are considered big or in this case, “heavy”; your brain should be thinking. “Hmmmm, the venti drinks are somewhat tall and heavy…. I should be using my brain and give them 2 cup holders stacked on top of each other to give them a more stable cup holder. Why? Oh because Starbucks cheap out on their quality of things such as cup holders and overall the cup holders kinda suck.”I think overall, Starbucks does a horrible job hiring and training their baristas. Do better Starbucks. I won’t be back anymore.
Review №7
2024-03-19 04:32:38Best Starbucks Ive been to! Food is fantastic and the employees are very helpful, Asher is by far the best café employee Ive had the pleasure of being served by, theyre the best! Will be back for more
Review №8
2023-08-27 19:51:09Im confused. I asked for pumpkin spice, VT Frappuccino, but I got pumpkin spice cream Vt Frappuccino, which is not what I ordered . What happened they dont have original pumpkin spice
Review №9
2023-12-15 21:10:38Have you tried MEL’S special DRINK exclusive in this Starbucks location. If not ur missing out . I live right next door at north park and come here a lot. Excellent customer service here from all the workers they serve you from heart . Special shout out to Mel for being so sweet and no one paid me for this review …lol
Review №10
2024-03-07 19:40:28This is by far the best Starbucks I have been to. They are always on point with my orders, and even if they aren’t they take care of it.