Starbucks in San Jose
Categories
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Coffee shop
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Breakfast restaurant
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Cafe
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Coffee store
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Espresso bar
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Internet cafe
Location on the map
San Jose, Santa Clara County, California, US
Phone: +1 408-271-2713
Site: https://starbucks.com/store-...
Edit info
Site: https://starbucks.com/store-...
Opening hours
- Monday:6 AM–7 PM
- Tuesday:6 AM–7 PM
- Wednesday:6 AM–7 PM
- Thursday:6 AM–7 PM
- Friday:6 AM–7 PM
- Saturday:6:30 AM–7 PM
- Sunday:6:30 AM–6 PM
Total reviews rating 4.1
199 Reviews for Starbucks 2024:
Review №1
2023-12-19 16:14:22No acknowledgements, no greetings, instead they even give you a look sometimes when you come in & order. They do NOT call your name for mobile orders so you have to go check the name on every cup they make. Out of the not so friendly employees, Jennifer is really bad that she seem to hate her job. She will make a mistake and just take the coffee back, doesn’t say sorry, no nothing. Bottom line, it’s just not the attitude you expect from starbucks (or any coffee place), and if you’re trying to start your day right, I don’t recommend you get coffee from here.
Review №2
2024-05-15 15:39:58I have ordered a Frappuccino and when barista was about to put the lid on it he realized he didn’t have the frap lids so he threw away almost half of the drink away just to put a flat lid. The drink looked so bad I asked if I can get it remade and he said yes but I would have to pay extra. They were super rude about it I ended up just getting a refund
Review №3
2024-06-30 17:30:38Pretty good food they gave me the wrong order, but they fixed it up right away!
Review №4
2024-01-13 19:04:30I asked for 1 coffee with milk. 7 people who ordered fancy drinks after me were given their drinks before me. WORST service by Raquel. When I asked that I ordered coffee she said in a totally rude way that it is coming out. The attitude was something to behold. I have been coming here for 5 years but never experienced this. With people like her manning the store I am Never coming back here again. 20 min for coffee with milk - what a joke.
Review №5
2024-05-12 22:27:01They never get my name right. Even when I simplify, they get it wrong. Ended up waiting for a drink that was placed in the wrong name…I really need to go local. Who is “hazy”? Omg
Review №6
2023-06-04 01:28:38This starbucks location always has issues. It is always out of something, whether that be chocolate, mocha, or pastries. I can’t even order a main drink without there being some issue. It is always low stocked, compared to the location on Washington street (Please go to that location instead of this one, it is only 1/4 mile away). Today drew the line, when I ordered a bacon and sausage wrap on the mobile app. They replaced it with a disgusting white cheddar and turkey bacon sandwich. It wasn’t even out of stock on the mobile app. They took the bacon sausage wrap sticker, put it on the bag, and called it quits(Name redacted for privacy reasons). I mean, how lousy can you be? You could at least give a refund for that wrap, replace it with an actually good breakfast item, or give points to me. Ok, maybe they ran out do to the nearby schools, right? Wrong! On Christmas break, when all schools were out for 2 weeks, they were still out of mocha! They barely stock! This Starbucks is an actual waste of time. Go to the Washington one, they never fail me.
Review №7
2024-06-09 20:23:21Order a bacon gauda sandwich and didnt get any bacon on my sandwich. You would think employees would know if something was missing.
Review №8
2021-05-29 20:50:23They’re so friendly here!!! Always greeting me and theyre so accommodating. Lidia was especially friendly when I came in today and it really made my day. I pre ordered my food but came late! She offered to grab me another one. This was so kind and I really felt cared for. Thank you!!
Review №9
2022-07-21 21:07:10Dirty, unprofessional, cannot do math. I ordered a trenta online and they gave me two talls instead (they were “out of trenta lids”). Do the math in ounces and it doesn’t add up. Also, the staff seem to always be sitting around. There’s never any clean tables. Even the furniture looks GROSS- fabric is stained etc. Zero hustle mentality here. Also the bathroom is disgusting. And there was no TP or soap. This worries me. Just avoid this location and go to the Hashery across the street.
Review №10
2023-11-05 01:01:15I was not asked about the size of the drink and was charged the largest/most expensive option. One hour before the closing time baristas turned on extremely loud and inappropriate rap music which I could clearly hear wearing noise canceling headphones, one person started mopping an hour before the closing time and the mop was so stinky I couldn’t finish my drink. After the floor cleaning process was completed the whole premise had a very bad smell of an old mop. It was clear they didn’t want any customers in and were trying to leave me out of the building. The view is good but the behavior is not appropriate.