Starbucks in Antioch

Review №1

2024-06-25 00:50:56

Gemma is a super amazing batista. Her stellar customer service skills keep me coming to which ever location shes at. She delivers the type of customer service that leaders are made of. She remembers your drink and voice and delivers with million dollar smile.

Review №2

2024-03-12 23:11:09

I love Starbucks, visit mostly all location often. It’s actually my boost and reward for keeping up as a mother. All beverages are excellent and my favorite is the Carmel brûlée and espresso. It’s changes from time to time and I’m truly blessed to have sb in my proximity. Truly blessed and Thankyou Starbucks. For the excellent choice’s, tidy atmosphere, and hard working team altogether. I’m truly grateful and honored to be a Starbucks member forever.

Review №3

2023-12-02 21:39:00

Second person in front of me in the drive-through ordered nine drinks. Therefore, I waited 30 minutes and drive-through for my single order. The vehicle in front of me between the customer ordering nine drinks and myself received their drink free. I heard the gentleman said thank you for your patience. This is on me. I did not get that same service. Furthermore, after tasting my drink, I had to go back into the store and ask them to remake it. They did not make it correctly. This store very rarely gets my order correct. And I understand that sometimes it’s hard to read the label when they get wet. It’s just frustrating that I have to suffer the consequences. I feel I was also waiting in that line I should’ve had my drink for free as well.

Review №4

2022-06-21 17:10:34

As a long time customer of Starbucks, this was disappointing. I’ve had drink messed up and I never complain. However, this is just ripping off customers. I ordered a Venti Vanilla Shaken Espresso with Oat milk . I asked for NO ICE and two extra pumps of Vanilla. This is what I was given: See picture. When I asked about it, they stated that the drink is made of mostly ice and the District Manager was coming in for the day so they had to do the drink by the book. So in other words, it’s okay to admit we are getting mostly ice and to rip customer off. I will try to contact the district manager later, if this isn’t resolve, I’ll take my business to a coffee place that respect it.

Review №5

2023-09-17 16:25:24

I did a mobile Starbucks and I was waiting for 15 minutes or more when I finally asked if my order was coming out and it turns out wrong location. You know I’m sure as a customer service person you’re taught if you see someone has been waiting for while you should acknowledge them and ask. So I got to the other Starbucks and my bagel was cold and stale.

Review №6

2023-07-18 22:52:24

This is what u get for $5.95 a cup of ice didnt even leave the drive thru and it was gone . Water down coffee and it took for ever .I can buy a bag of ice for that price

Review №7

2024-05-21 18:22:20

Awesome customer service and tasty drinks !

Review №8

2023-08-13 17:09:18

I placed a order at 9:30 they lost the ticket I go back in at 10am to the rudest workers. Christina asked me to repeat my order multiple times very rudely. I asked her to print the recriot after repeating my order. After saying I would report to corporate I began being treated semi better. Jennifer also was awful. 👎👎👎👎👎👎

Review №9

2023-02-07 01:02:07

Drive Thru employees were rude. 02/06/23 around 2:40 pm My mother and I were in the drive thru trying to give them our order. They were Goofing around, laughing and we had to keep repeating what we said. Then they had the audacity to cop an attitude with us and started speaking to us in a rude tone. We’ve been there plenty of times and never had to deal with anything like that. Have better customer service. Thanks.

Review №10

2023-11-07 22:33:01

First time here at this drive thru. I missed the order window 😕. When I got to the pickup window, she graciously let me order with her.