Starbucks in Rowland Heights
Categories
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Coffee shop
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Breakfast restaurant
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Cafe
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Coffee store
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Espresso bar
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Internet cafe
Location on the map
Rowland Heights, Los Angeles County, California, US
Phone: +1 626-912-4778
Site: https://starbucks.com/store-...
Edit info
Site: https://starbucks.com/store-...
Opening hours
- Monday:4 AM–12 AM
- Tuesday:4 AM–12 AM
- Wednesday:4 AM–12 AM
- Thursday:4 AM–12 AM
- Friday:4 AM–12 AM
- Saturday:4 AM–12 AM
- Sunday:5 AM–11 PM
Total reviews rating 4.2
199 Reviews for Starbucks 2024:
Review №1
2024-05-07 20:08:11I usually dont go to this location unless there is no other place to go on my way. Last time they claimed they didnt have my order, and today the drink I received was okay, its starbucks anyways so dont expect your drinks to be stellar. However, I wanted to comment that today I went and I experienced probably the most subpar customer service at any starbucks, maybe just the workers on the shift at the moment. The stores arent busy at all, but the workers ignore you when you have any questions, nor even having any eye contact. Maybe they love making drinks so much that they forgot about their customers. My suggestion would be to train the workers to be better at customer service.
Review №2
2018-03-14 19:44:06A great place to sit down, relax, and enjoy some drinks. It has a nice open place to sit, the lighting is amazing both natural and artificial. The staff is kind and friendly. They even offer sample drinks while you relax, work, and wait. The artwork is amazing and the community board is always up to date.They have multiple plugs around the place to plug in labtops, phones, and other electronics.The place is not crowded but not empty so there is a small level of noise but still a great place ti work and study.
Review №3
2019-03-16 04:29:46Great staff and clean location. Loved how spotless this is. Parking is really easy. This location is always busy but the quality of drinks are really high. My friends and I really enjoyed our time here.
Review №4
2023-04-04 06:26:17My fiancé and I were harassed multiple times by an employee at this location. He clearly had a problem with our presence from the very beginning. He asked repeatedly if our dog was a service animal. Even after we answered his question he continued bothering us. He indicated that several patrons had complained. Our dog is very small, calm, and was not barking but still felt the need to continue to harass us. I have never felt so uncomfortable and couldn’t enjoy our coffee. He kept watching us from the counter and was very rude and disrespectful. I will not be returning to this location and will tell all of my friends and family.I hope that Eliza Fernando, Store Manager coaches her team on service animals and fully understand the laws.A “service animal” is a dog that is individually trained to perform work or tasks that benefit a person with a disability, including a physical, sensory, psychiatric, intellectual, or other type of mental disability.(Below is a photo of my service dog that was not welcomed at Starbucks).I will be filling a formal complaint with corporate and the BBB.
Review №5
2023-07-17 03:10:51Ordered by Uber eats. First things first the drink isn’t full? Is that normal in United States? I never experienced this kind of weird service in Asia. Second, why is my drink full of ice? Just because I ordered venti size doesn’t means ice has to be increased. I don’t pay more bucks just for more ice in the drink. I just took out most of the ice in the drink and discovered that only half remained.
Review №6
2023-08-23 03:47:19We waited a long time in the drive thru to place the order at the window and when we did everything was good but when we drove off about 2min later we noticed we paid for a venti cup of ice with very little matcha cause it was full to the brim of ice..👎😨
Review №7
2017-08-05 17:31:01New location by the mall (outside by Five Guys) . Pretty nice and spacious inside. Probably one of the larger Starbucks locations Ive seen. Has a drive thru. Replaced the old one on Colima road.
Review №8
2024-05-09 19:14:11No star ..come many times..girls always talking among themselves.waiting to place order.. dont call my name to pick up drink..
Review №9
2024-05-17 12:38:15It’s the only Starbucks that opens at 4am that is awesome but DO NOT come here if you are in a rush the sense of urgency is terrible
Review №10
2021-10-10 16:12:21Lousy Wifi. Mediocre service. No plug-in. Some tables were left uncleaned. I stood at the counter for 5 minutes unattended while some of the staff stood behind the counter chatting.