Starbucks in Campbell

Review №1

2024-05-11 00:40:55

I ordered an iced coffee. and the woman at the cash register showed me where I should wait. Its like showing an address to a dog. She didnt even ask my name. I waited for my coffee for 15 minutes and someone else asked me my name. It was a ridiculous experience. I asked them to cancel my order. They didnt even apologize. Of course they did not refund the tip I paid. It never occurred to me that I could make a bad comment about a Starbucks branch. It was a really stupid experience. disrespectful and discriminatory. Anyone who doesnt speak good English should not go here. The employees behave strangely towards everyone and even their looks are very strange. They look at your face and whisper.

Review №2

2024-05-04 02:53:23

One of my favorite Starbucks locations! The staff are all very friendly and they do a great job every time. Love the outdoor patio when the weather is nice as well!

Review №3

2023-12-10 04:15:25

Friendly and efficient staff which is more than one can say for other Starbucks so should be commended. Food quality and price is standard Starbucks level. Has a drive-thru which is not available at many Starbucks so thats another plus, although coffee isnt fast food so the line can be quite long, and slow, during peak period. It might be faster to park and order in the store during peak time.

Review №4

2023-12-08 02:35:06

Ill not be back to this store; the barista making my order was on complete autopilot and not paying attention, when I politely asked her not to put the lid on, she acknowledged that, then put the lid on anyway. When I protested, she dumped it another cup, which is not what I wanted, added more whipped cream and then put a lid on again! I didnt say anything but she could see I wasnt happy, so she offered to remake it. I leaned a bit closer and clearly emphasized that I didnt want the lid on it but would take the lid with me. She threw together the drink again and, I kid you not, PUT THE FREAKING LID ON! She dropped it front of me without looking at me and spun away before I could even react. I didnt want to be that person who shrieks at a barista for a mistake, so I took it and left, but I could definitely understand the inclination to be vocal.

Review №5

2023-12-15 00:38:37

I went there three times and I had bad experiences twice. The first time I went there with my friend we got the wrong order, and informed the barista about it. She gave us a ugly look. And today I went to order two drinks. My cashier was Barissa. After she took my order, I asked her if I could get one extra cup with my drinks. She said something which I couldnt understand and asked her to repeat it. She didnt even acknowledge me and left. After 20 mins of ordering, I went to ask the barista(Kait) how long it would take to receive my order, she(Barissa) was there and she just said I dont know and left. Kait was the one who told me my order was up next. I like the cafes around my neighborhood except for this one.

Review №6

2024-05-31 16:12:10

Great location great staff thanks for my morning cup of Joe ☕

Review №7

2023-09-11 05:25:08

Did the drive-through. Had a very long wait. Order was wrong. Was told to drive around and get back in line (the long line that I just came out of) or park and walk in. My drinks were very simple and could of been rectified quickly. They were two iced machas. Thats all. So, I opted for a full refund. 😒Not planning on visiting this convenient drive- through anytime soon.

Review №8

2023-09-14 02:51:23

Im not a coffee drinker. That said, I love the peach green tea. The last 2 times Ive been there, theyve had no peach. Service takes forever!!! Especially through the drive thru. Literally took 17 mins to get through it and there were only 2 cars in front of me.Even when my husband goes in and orders just a coffee with light cream it can take up to 30 mins to get it.

Review №9

2023-08-05 18:41:30

The entrance to the drive-thru is a little awkward, doesnt have much space for a line. But the service is very fast so you dont wait very long at this location so far I havent had any issues with my order being messed up. And it is less busy than other Starbucks can get

Review №10

2023-09-14 14:42:07

I walked in this morning and waiting in line. Mind you I was the only one in line. There are 4 employees all dedicated to the drive through. Watched my phone we waited for 5 min before someone said hi and that he would be right with us. Waited some more until we walked out and went to another Starbucks. Terrible service!!!