Presentation on Map Reviews Nearby

Starbucks in San Francisco

4.1 (198) 3595 California St, San Francisco, CA 94118, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

San Francisco, City and County of San Francisco, California, US

Phone: +1 415-387-2249
Site: https://starbucks.com/store-...

Opening hours

Monday:5 AM–11 PM
Tuesday:5 AM–11 PM
Wednesday:5 AM–11 PM
Thursday:5 AM–11 PM
Friday:5 AM–11 PM
Saturday:5 AM–10 PM
Sunday:5 AM–8 PM

Edit info

Total reviews rating 4.1

198 Reviews for Starbucks 2024:

Review №1

2024-06-13 13:57:34

How can a place try to demand a tip before any service? Seems odd to me that a place that has low standards would automatically assume they did a good enough job that they should be tipped?? I thought you tipped after your meal? Why do we except this form of social pressures from Starbucks? Today I went into this Starbucks and didnt tip. The looks and comments under breath were obvious.. this Starbucks is located in a hyper social society area (lots of rich people)..but guess what?? The service was sub par as usual!!! I wont be tipping prior to any service anytime soon.. you want my extra few bucks?? EARN THEM!

Review №2

2023-01-16 19:13:53

I really love this Laurel Village Starbucks location. The customer service is very nice, quick support. I usually order online through Starbucks application, so I don’t have to wait in line. They have opened and space seating indoor. Free wifi. The bathroom is always maintained.

Review №3

2024-04-18 02:36:11

EDIT: This Starbucks now closes way earlier at 8pm. Im pretty disappointed they reduced their nighttime hours, considering it was one of the only cafes open late. :/Original review: I appreciate how (relatively) late this Starbucks stays open, and that the drinks are consistent with other Starbucks. Would recommend.

Review №4

2024-04-02 18:11:28

A person who acts like she is in charge here in morning is very unfriendly (no eye contact, no friendliness and always asking to repeat order, which never happens in other cafes). And it happened a bunch of times consistently. Otherwise a great place.

Review №5

2023-11-05 17:39:53

Yesterday, I went to the Starbucks in Laurel Village. Every time i have been there, a wonderful team player who is always checking on the drinks and making sure all the customers have the correct drinks. Excellent customer service, always so kind to help many. Thank you to your staff who are so kind and go out of their way to us help us! Could you share her name?

Review №6

2024-04-19 14:57:08

Older black lady is very unprofessional she yells at people for grabbing there mobile orders and then when you don’t grab it you ask they say read the names…so what is it? grab it or don’t??? One time i grabbed my orders and she came at me very rude and i said no need to be rude i have two hands i can grab my own items since you are going to be rude about it. NOW EVERYTIME i come in she’s says “i have nothing to say to you everyone it’s the guy that has two arms and laughs” It happened about 4 times now and when i told her that’s not professional how’s she’s acting she started laughing saying “i don’t know how to be professional” becoming very unsatisfied with this location because of her

Review №7

2024-06-15 16:10:22

I ordered food for $40 and after I asked for the bag they said “this is ACTUALLY 25c!” First of all, first time in my live Starbucks asked me to pay for the bag. And on top of this, guys, If I have 5 items’ order and your bags are not free, do you mind to ask me if I need one IN ADVANCE? .. Starbucks becomes worse with years, that’s fact

Review №8

2024-01-22 19:36:54

Love this Starbucks! Its a great place for people watching! Also, its near Walgreens (right across the street), as well as being close to Cal-Mart, Panda Express, Susie Cakes, Super Duper Burgers, and Bryans, as well as our local Standard 5 and 10 (aka Ace Hardware), and about a block or so from JCCSF, where they offer swimming, dance classes, exercise classes, a gym, etc.

Review №9

2024-06-20 16:34:08

Amazing service all around! Great store manager! He caters to the customer!

Review №10

2024-02-17 03:17:06

Its a Starbucks and there are no surprises. Staff is friendly and professional. Its a city location, so no drive through, but there is parking out back so theres no problem picking up your order.

Review №11

2024-01-12 04:25:27

They nicely gave my espresso in a Great espresso glass ☕ which quite nicely enhances the wonderful flavor. Thats when you let them know you are going to drink it there and not getting it to go!!!

Review №12

2022-04-07 02:30:27

I really enjoy this Starbucks location for the customer service and demographics. The indoor seating is very open and spaced for safety. The bathroom is always maintained and the condiments are always stocked. I have consistently enjoyed this location for more than 5 years. I recommend a visit.

Review №13

2024-06-21 22:18:45

Filthy and poor serviceLack of priority for in person vs online still haunts Starbucks basic service

Review №14

2019-07-28 10:26:11

Why this Starbucks? Try an employee creation called The Mint Chocolate Cold Brew only available at this location. Its also open 24 hours and the place is very clean during the day and at nighttime.CHEERS!!! I give this place 5 out of 5 stars for their overall rating. As usual the Starbucks music picks are playing. There is a continuos flow of customers, but yet a quiet and pleasant place to be especially for all nighters.

Review №15

2018-01-28 05:03:05

The good point is the store operates 24 hours and it has a lot of seating area, the disappointing points are dirty espresso hooper and poor customer service at register ( the black Americans women barista was mean !)

Review №16

2023-07-18 06:14:35

Packed almost all day long and only one outlet for customers thats always being used by cafe campers, Internet gets throttled at this location regularly throughout the day.The only good things about this Starbucks are that theyre open later than most and the staff are usually friendly.Better as a grab & go.I would avoid if you have any other close by options available for your coffee & you want a more casual and comfortable experience overall.

Review №17

2019-09-07 16:22:34

This was one of the dirtiest Starbucks Ive ever visited. The floor was littered with paper and spilled liquid and the tables were filthy. Usually my experiences with Starbucks have been positive but this location was terrible and not well maintained at all.

Review №18

2017-12-10 08:44:50

Open 24 hours, enough said. Good hot chocolate. Public restroom. Limited street parking. Highly recommended.

Review №19

2024-04-22 20:06:40

I really needed to charge my laptop but I couldnt find a single outlet. It seems this location intentionally removed/limited their outlets??

Review №20

2023-09-23 00:34:26

I mobile ordered, and arrived right when my order was supposed to be ready. Everyone who was in line got served before me. I waited 25 minutes for my 1 drink the app estimated would be 5 minutes. I asked nicely about status and they said it was coming up next. 5 orders later and still no coffee in hand. Asked again. The kid didn’t want to talk to me. He was walking away as I was trying to ask. I got a rude stare, eye roll, and the slowest made blandest coffee I’ve ever had. Kid with the dark brown curly fade hated me for asking him where my drink was. Seemed like the entire staff didn’t want to be there. Not sure where the manager was, and if they were in that staff didn’t care. A couple of baristas were showing each other stuff off each others phones and laughing like there wasn’t several people waiting for drinks.

Review №21

2023-10-11 05:23:23

The service here is terrible. I came in at 7PM and waited 10 minutes at the register while 4 people were behind the counter just talking to each other and moving ridiculously slow. I eventually had to ask if I could get some help because there were 4 people waiting behind me and everyone looked at me, but then went back to cleaning/talking to each other. One of the men sweeping started laughing.When the woman finally got to the register she huffed as if it was a burden to put an order in.

Review №22

2017-03-03 21:58:16

They call this the Laurel Village Starbucks. It may be the only 24-hour Starbucks in the area. It is always busy, and is quite big with lots of seating inside. There is always a line, so dont do it if your bus is coming in less than 10 minutes.

Review №23

2023-10-14 16:55:43

Conveniently located! They move pretty quickly too! Shoutout to Jorge! - his customer service is a game changer. Thanks for making me & my sisters Starbucks experience great!

Review №24

2023-05-12 20:18:47

The staff hated the store being 24 hours because they were too lazy to clean up. Because of that, the store is restricted.No longer 24 hoursNo outlets (they hated labtop studying)No free parking (Lot 90min actively enforced, ticketed) why bother when door dings are common here.Street parking was free but now need a permit or 2 hours and this extends at a 12 block perimeter.1 star for restricting the experience and making it un-enjoyable for others.

Review №25

2019-09-25 06:28:16

I just was reviewing a different cafe, and afterwards Google asked if Id like to review this Starbucks. I had just been thinking when you gotta put Id rather have gone to Starbucks in the review... (I didnt, it wasnt that bad). But let me tell you that is a criticism on culture not performance or range of services, because I go to Starbucks regularly and have never been disappointed. Try the espresso. Oh and when I uploaded the photo (I didnt really think I had a sb photo in my library that I would find, I just looked for s&gigs) I remembered that I wasnt a huge fan of the pumpkin scones cuz...they dont have creme cheese frosting! Its just regular sugar frosting like some sort of orange Christmas scone. Obviously there are plenty of ppl who like those because there was even a sign showing sb was glad to have these things back on the shelf. I am just voicing my opinion. If youre still here, maybe youd like my blog. js.°UPDATE(only minutes later)°I thought this was the Starbucks across the street from the Transamerica pyramid, which is the one I frequent. But this review is still relevant, so I will let it lie.

Review №26

2022-03-22 02:37:49

The dinning area use to be 24 hours. And was the best spot to do work anytime. I first notice the upgrade to the restrooms. They look great now.Unfortunately they decided to take away all outlets. Which is why I gave the 1 star.Please bring back the outlets.

Review №27

2023-08-08 08:07:08

Theres no vegan food, the coffee is bitter and not drinkable, the service isnt stellar because the gen xers are more interested in thumbing their phones than giving good service, the atmosphere contains homeless and thieves at any given time. The açai drinks are the only reason I go there.

Review №28

2023-04-14 12:24:20

This store was filthy! Dirty sticky tables, windows dirty on the inside, floors had spilled drinks. A wall vent above the food was so dirty. Lots of staff behind the counter. At the very least manager should have someone wiping down tables once an hour. Not too much to ask since Starbucks charges $6 - $7 for a coffee drink. No excuse for a dirty store.

Review №29

2023-04-08 21:49:26

I don’t know what is the problem with “June” today, that rude attitude when she took my order was unacceptable.Super aggressive, I was still thinking and saying how I want my latte to be made and she kept asking “anything else to get for you today” for like 10 times.What can I get for you today?Toffee nut latte pleaseanything else to get for you todayExtra espresso pleaseanything else to get for you today2 pumps of syrup only pleaseanything else to get for you todayWhipped cream on top pleaseanything else to get for you todayI was very annoyed at the end, thank you.Other staffs are great.Won’t ever go in when June is working

Review №30

2019-04-01 19:29:03

Had a great time with friends and family at this Starbucks! They have a great staff and the location is great! Thank you guys!

Review №31

2022-09-17 03:29:14

Stopped by to get a quick cup of Flat White, it was the middle of the week, line was short, mobile order which I placed, was done quickly, so no complaints. Plenty of sitting places, there is another entrance from the back ( parking I guess), also they have bathrooms and in general this Starbucks was pretty clean and OK to sit and enjoy a cup of coffee (which I didnt, because gotta go).

Review №32

2024-04-24 01:15:47

Starbucks- Laurel Village! Sadly, It has lost its mojo. I was there this past Sunday and today, and the floor was filthy. The decor needs some uplifting. I still enjoy starbucks products.

Review №33

2024-01-27 18:59:19

I was just asking if I could order over the phone but a man said he had my phone number when I did nothing

Review №34

2024-04-03 15:43:44

Always a solid choice when getting a cup of Joe .

Review №35

2023-02-12 02:15:26

Used to love coming here at night to study but they removed the outlets everywhere. Kind of a bummer cuz no where else stays open past when I get off work so I can study ☹️Also, would love more seating!

Review №36

2022-04-27 06:36:53

Popular hangout spot in Laurel Village. They recently had a remodel which has completely brightened up the place (it used to be so dark with the odd shelving and walls!), and had made it feel more spacious. Tables are always clean, and the crew here are so friendly!

Review №37

2017-12-03 03:43:42

The place is open 24 hrs... which is awesome. Perfect place to go to work on essays and late night work. The staff were really nice, and the place felt like a local coffee shop, not a corporate Starbucks (the workers knew the regulars and would joke around all night with them). About 1 am it starts to clear out and there are less people around. Will definitely go back in the future for late night projects.

Review №38

2021-08-09 08:21:32

Wonderful customer service. Got our usual venti lattes

Review №39

2019-10-01 21:13:33

Best Starbucks in the city! I go there basically every day. Service is always fast even when it’s crowded (which is often), place is always clean and staff always friendly. They’ll promptly fix anything that might be wrong with your order, though that hasn’t happened nearly as many times as it has at other Starbucks. Keith is the sweetest and his happy nature always brightens up my day.

Review №40

2023-11-13 03:41:50

Maybe the place is okay during the day, but in the evenings, the staff are disorganised and often fall behind on keeping the coffee brewed resulting in long delays.

Review №41

2018-08-17 12:09:28

Dont know the morning staff, but the evening/late night staff seem to be doing a good job keeping this place more organized and functional than most Starbucks Ive been to. Not to mention that its open all night, lets people sit, and doesnt cover up the outlets. This may not sound like a big deal in other more civilized cities, but this is SF so you do the math. Im impressed.

Review №42

2019-11-17 06:17:11

This must be a workhorse for Starbucks. Parking available all along a big street and open 24/7. I have been here all different times of night and days of week and its busy in activity without a line over 2 people. The crew are always bringing their best attitude and workmanship to a demanding, diverse set of customers.

Review №43

2022-06-14 12:49:12

Best Starbucks Ive ever been to. Bathroom is on par with five star hotels, Barista is incredibly professional and knowledgeable as well as friendly to the perfect degree. Selection of coffee and beans is amazing. I ordered a Blue Mountain but someone happened to have bought the rest of the stock yesterday. The refund process was beautifully professional and efficient. After being used to the unpleasant experience at most of the Starbucks stores Ive been to in the last a few years, this is the only store thats given me a 10/10 experience. Thank you.

Review №44

2021-11-05 06:38:38

Standard Starbucks location. Good service, tasty food and steep prices like most other Starbucks locations. This place is almost always crowded during the day and Ive never seen it customer-free, even at 10PM.

Review №45

2017-12-14 06:43:31

Its always packed in here.Many of the seats are occupied by the homeless.There was a nasty smell that was probably brought by the homeless, and it is pretty damn strong. Im smell-sensitive and that stink was hard to tolerate.Some homeless used more than one seat for their luggage and stuff.

Review №46

2023-11-11 18:31:03

I just stop there on my way back to Sacramento and the employees were awesome!! Thank you for your service.

Review №47

2017-09-27 14:39:35

Trash everywhere. Sat here all day and no one comes around to clean up.

Review №48

2021-12-27 03:43:37

Zero customer service. I wanted to use the restroom and it was 6mins after their employees made up rule that restrooms close 30mins before closing, am I in equinox paying 200 dollars a month or a stupid Starbucks. I mean who set these rules but bunch of lazy employees. A tall guy resisted to be flexible on Sunday evening. You specially get zero star bro, congrats lol

Review №49

2017-01-20 23:54:03

One of the few 24 hour StarbucksThere had been a problem here with homeless people sleeping in the comfy seats, which is not good for SB and not good for real customers. Unfortunately that forced SB to reduce the comfort and quantity of seating. In the late evening the place fills up with cops going on or off duty, but they dont stay long and its just a rush worth being aware of.Other than that its a Starbucks. Just like all the rest.

Review №50

2013-03-24 18:40:10

As a student, this place is perfect to come do homework if you show up way too early for your clinical rotation (because its a 24hr Starbucks). This is really nice to just walk to and catch up with friends as well, and the neighborhood is very nice too! It gets crowded during the day because of the 2 hospitals that are nearby, but nonetheless, Ive found that this is one of the better Starbucks in the city.

Review №51

2018-11-11 05:20:48

I used to frequent this Starbucks location, since for most of my life, this was a 24hrs/7 days a week Starbucks. Now, they have changed the hours and are not open 24hrs every day, which just sucks so much because there are no other options anymore for coffee or tea late night, unless you want to drive all the way to Daly City, which is quite the drive for a cup of something hot to drink.Aside from the sudden change in hours, I have to say Im extremely disappointed in the AWFUL customer service here these days, especially at night time. I am never ever greeted and always have to deal with a really crappy attitude. Literally, the last 10-15 times Ive been here its always been the same night crew and I am so sick of the way they treat their customers. They make me feel as though Im an inconvenience to them, like Im bothering them when I order something, and like it is SUCH a huge burden on them that I am even talking to them. They constantly seem absolutely pitiful when serving the customers and I really dont appreciate how horribly Im treated each time I go there.Aside from all of this, they dont even bother to clean the bathrooms at night and it is absolutely disgusting.I wish they would step up their game at this location because it is just so disappointing what has happened to this location, that I used to visit DAILY for 10+ years. Now I dont bother ever going in there because I cant stand the rude workers.

Review №52

2017-06-18 20:53:43

Clean and fast. You have to love a place that knows your order as walk in the door. As you walk up you can see its laptop city, during the fall its a second study hall, with a mix of writers, musicians and photographers. The staff does a great job of keeping the place clean and service is always fast.

Review №53

2016-06-23 13:48:22

Clean, well functioning. *edit. after further review, and making my face known regularly, my experience here has improved to everything i want in a starbucks.There is often a line but it moves fast. large seating areas spread into 3 regions, allows you to move away from say a noisy table to completely quiet region. good amount of outlets but not everywhere which gives space for both turn and burn customers and those who need more time or a refill. i like this location.

Review №54

2010-04-16 09:16:43

This is the only 24 hour Starbucks of which I am aware. As a night owl, Im always glad to visit at 3:30 AM. Its spacious and I have found the staff to be consistently friendly. As for the food and drinks, its pretty much standard Starbucks fare. A nice little nighttime oasis....

Review №55

2019-08-18 19:21:26

The day staff is extremely rude! This place is opened 24 hours, but in the process of shutting down at night due to residents complaining about the riffraff the place attracts. Also, too many Police officers stop by to get their coffee there. This contributes to make you feel even more unsafe in this establishment. Definitely a place to avoid at any time of the day or night if you want to stay safe. Also, their drinks are watered down and cost too much. Everything is over priced in that awful place.

Review №56

2017-02-13 11:17:08

The listings for this site say that its open 24 hours. Im having a late night and I just drove 10 minutes across town in San Francisco at 3 a.m. to find out that theyre actually closed every Monday from 1 to 4 for deep cleaning. Im really kind of pissed off because I could have driven all number of other directions at 3 in the morning if the map and or the information they gave you wasnt an error. This sucks.

Review №57

2017-01-22 09:38:44

Love that they are open 24 hours and have lots of seating, but man their bathrooms leave a lot to be desired. Forever out of supplies and often times water or some other fluids on the floor. Not sure if the toilet leaks or what, but its really bad. You cannot count on a clean restroom at this location.

Review №58

2019-04-08 04:52:18

This starbucks would have been great if it was actually open 24/7 like advertised on google. Also i had found a nice cozy spot by the window only to be kick out so they can sweep and mop 3-4 hours BEFORE closing. And after I moved I got kicked out AGAIN so they can sweep and clean another section. Very annoying why not wait until you actually close??? apparently they close at midnight?? Update your hours online so they are accurate please, I hate coming to a place only to be mislead!

Review №59

2020-06-15 19:30:26

I just moved closer to this location so I go to this Starbucks, now. Havent had any problems with the baristas or service, so far :-). So glad we have a starbucks in the laurel heights area!! I hope this all ends and we can sit in the store again. One of my joys in life is sipping on a hot coffee in a coffee shop. Thank you and keep up the good work, guys!

Review №60

2016-06-22 00:52:04

The baristas are uniformly friendly, efficient, and engaging. Open 24 hours, the staff is on point even at 3 a.m. Food and drink are Starbucks standards (IMO not the best out there but also not the worst), and always well-made by this staff.

Review №61

2018-01-19 06:12:31

The space is big for Starbucks but the little ones behind the counter must spend a lot of time on their devices. Hard to communicate with the young guy and gal that were working there at 10 pm tonight. Dont see them with their phonesbut *disconnect* with them is like with many Millennial service employees.

Review №62

2018-05-19 14:48:13

Customer feel the rush to order, Lactose milk not part of menu. Every addition cost extra on top of the costly prices. Not fair for our low income community .. We are sustaining Starbucks expenses by purchasing of half what we like because they dont have it

Review №63

2020-03-05 11:14:35

Oh God! The Late night staff here is amazing, Dominique guy with brown hair and the dark lady with beautiful afro hairstyle do a great job: I am studying here but their dynamic is amazing. They help eachother and run errands. I have seen hardworking people- but I have not seen people who make it seem so easy. They are so skilled. Great welcoming skills. Also, the spot to study.

Review №64

2018-01-29 09:07:49

Good service and coffee at this location

Review №65

2015-09-11 05:31:08

Great place for grabbing Starbucks, especially if you need a good reading or study spot. Lots of tables and comfortable seating, and lots of parking out back. Lots of outlets and people seem generally comfortable. Music is at a decent volume.

Review №66

2016-10-10 18:08:56

I really love this Starbucks, its a big one with a lot of seats but often busy. Friendly staff and open 24/7. One downside is that if you stay for more than an hour, you can smell the coffee on your clothes unlike most coffee places.

Review №67

2017-07-04 02:32:50

Nice Starbucks outlet. The staff were super friendly and helpful. There are many different seating areas with varying vibes (e.g. comfortable chairs for chatting, seats by a window counter suitable for working on your laptop etc).

Review №68

2021-06-01 02:46:57

Came in just before close and got my usual hazelnut latte, ordered a scone as I was pretty hungry and they noted they were out but the barrista was super nice and gave me the display one for free! Great service!

Review №69

2022-06-02 23:55:15

Best employees ever. I have been a very old customer since this place was opened for the public. I have always had received same high quality service. Employees have come and go but the same high standards are the same.

Review №70

2018-12-13 06:34:36

Its open early if not a true 24 its close enough if your in the area & need a fairly quick cup of coffee & a bite at 3 or 4 am has you wait on a bus or b4 /after work or got a few mins break and want a cheap grab bag because aint nothing open to speak of..its your place. Big & roomy largest Starbucks stand alone in the city i know of

Review №71

2012-09-10 04:59:38

Open 24 hours. Its a large Starbucks almost always filled with people reading/studying. Few study places are open late in SF, so this place is very valuable. Most baristas are nice and friendly. Now the bad thing... I have my messenger bag and laptop stolen at this place when I was ordering during the busy hours, store almost full. There are always quite a few laptop campers in this store, but that doesnt mean this place is free of thieves. And unfortunately no security camera seems to be installed on the side leading to the bathroom, where many outlets and therefore laptop campers are. Just be aware.

Review №72

2021-11-19 16:18:44

Very disorganized.Burnt espresso,missing order/s.👎avoid!

Review №73

2019-11-18 16:01:27

Constantly posting my order is ready for pick up even though it is not .. I wouldnt care other then for the fact that I put in my order 20 min before I come by. If I knew the order would not be ready, the order wouldnt have been placed . Their lack of communication is causing me to run late for work. Will have to change locations.

Review №74

2017-12-28 21:49:51

I have always been true to Peets but$ has given me a great appreciation of Starbucks; milder blends & less expensive. Good way to start your day. Nice staff, great banana bread!

Review №75

2014-05-07 22:54:53

This is one of the only starbucks that I know that is open 24 hours! I used to spend a lot of time in this area, and it was really convenient to be able to get a fresh cup of coffee at any time of the night. The baristas here are some of the best I have seen. At the early hours in the morning, they could see their regular customers approaching from the hill nearby, and they would get their drinks started for them-before they even entered the building. Youll see a combination of police officers, students, and families here.

Review №76

2016-10-06 12:12:15

I come here for my daily morning cup. Place can get really busy but staff are friendly. I love that my mobile order is ready almost every time so I dont have to wait long.

Review №77

2017-01-30 09:15:09

Wanda closed the door at 1 AM Monday and told me it would not open up until 4 AM Monday and when I asked her through the door why they were closed she told me I was threatening her because I was having to yell through a door, she did let me in but continued to yell at me the entire time. I explained I had called one half hour earlier and no one answered the phone, she told me she wouldnt answer the phone because she received prank phone calls. Not a very good representative for Starbucks

Review №78

2016-11-01 10:28:57

Nothing wrong with this location! Its large, spacious, and quiet in the wee hours with a few workers, students and fellow insomniacs doing their own thing. And they seem to have sorted out the problem from the last post.

Review №79

2021-07-06 20:27:22

Although this Starbucks here on California Street in San Francisco is one of the busiest in the town, you always get great service and they always get your order right.Good place to people watch too.

Review №80

2019-01-18 10:48:30

Ive been coming here for moths now. Wounda the night manager, is to busy holding Court with her followers to great you or to take your order. You have to wait for them to finish their conversation. Its obvious she thinks highly of her self. Homeless hang around, wealthy patrons and ghetto Baristas are not a good mix.

Review №81

2016-10-05 02:11:22

This is my favorite Starbucks in the city. Mostly a college crowd. Nice atmosphere. Usually a very clean store. Friendly service. A roomy place. Check it out. Its open 24/7/365 too.

Review №82

2017-11-28 01:41:02

1st THING TO KNOW:1. Just because there is a parking lot, it doesnt mean youre free of time limits! There is a **90 MINUTE** parking limit and theyre on top of it! (I got a ticket). Its SF...so expect it basically everywhere.LOCATION:1. Very Spacious and different kinds of seatings/ tables (normal, tall, etc...)2. Loud music, and they were playing Taylor Swift for an hour straight or more (a bit annoying after the 10th song)3. A great place if you listen to your own music4. aesthetically pleasing

Review №83

2019-02-17 20:57:17

Typical Starbucks very chill, near Lombard. Very warm and welcoming inside. Most of the city is pretty anti bathroom use but this Starbucks was very cool and the coffee was made fresh

Review №84

2016-10-29 06:39:35

I posted a picture on add a photo. There are two trash holes right where you dress your coffee and a canister right beside it for recycle and compost. All four openings were overflowing and left like that for the two hours that I sat in the lobby. Everything else was fine but that right there deserves one star bc I have never seen this before at a starbucks and it is completely unacceptable. Disgusting.

Review №85

2020-03-13 14:58:11

I was rushed in ordering, and the restaurant itself was cluttered with millenials every which way. I was mistreated, assumingly due to my age, and could not eat in the shop due to the millenials in the way. I dont drink coffee, but their Very Berry Hibiscus Lemonade Starbucks Refreshers Iced Beverage was not particularly enjoyable.

Review №86

2019-03-15 16:43:15

I love this Starbucks. You can tell the workers enjoy what they do. They work good under pressure when it gets busy, even if they do get overwhelmed, they keep a smile on their faces!

Review №87

2017-01-13 18:34:12

Im a Starbucks junky. This one on California at the Laurel Heights Village is super crowded. Managed to snag a comfy leather chair to sip my latte. Used the mobile app ordering system to avoid the crazy long line and it worked beautifully.

Review №88

2024-01-02 03:39:55

Cozy place, Bad customer service experience.

Review №89

2017-12-21 06:23:00

Its a good place to bring some work and a laptop,. Most people here are posted up using wifi and studying or working in small groups. Its open 24! Also a favorite rest stop for SFPD. Id give it 5 stars, but to me, the food options at Starbucks are glaringly lame, and its so obvious how to beef theyre offering up (pun) and yet they dont. You know how much money id drop in Starbucks if they had better food which could approximate a deli meal or even an airplane snack? Man cannot live by pastry alone, though man try..

Review №90

2019-11-26 02:40:01

Never been treated rudely at any Starbucks but Wanda made that happen for me, kinda wondering if she put milk in my coffee now too because she was rude about me asking if there was milk or almond milk, why do you have her on register? Oh well Ill just throw this coffee away.

Review №91

2017-08-24 17:54:30

I hand my cup to a dreaded haired woman for a refill and she grabs it by the TOP RIM of the cup.....in between HANDLING MONEY. Completely disgusting to even the dirtiest gutter punk ! Just happened 20 minutes ago, Thursday, August 24th .... Shady & with a hint of racism in my perception, seeing the two of us have never laid eyes on each other, ever... A river rat would shutter... Trump himself would gasp...

Review №92

2016-11-27 12:16:47

Good place to study, come in out of the rain, pretty cool people hang out here..

Review №93

2021-05-22 17:12:14

Okay this is more to the management than the staff. Each time I come to this place there out of something they never seem to have everything you want in stock. Staff is great they just need better leadership

Review №94

2017-09-15 18:05:52

Hard working crews making the most of a challenging location. They handle tons of customers very professionally while kinda functioning as babysitters for students, neighborhood types and struggling people utilizing it as a waystation.

Review №95

2019-12-17 20:09:44

Although I usually don’t get starbucks coffee, I stopped by today. Good reviews because they have really nice people working at this location. Sad that I cant say the same for other starbucks nationwide.

Review №96

2022-01-26 15:03:45

Bathrooms were in need of immediate attention, no soap, filthy and employees seem indifferent when I told them and just stand there doing nothing.Very rude service also.

Review №97

2015-11-30 21:30:48

Open 24hrs making it very convenient if youre having a late night. Always packed with people. Usually get the single brew using their clover machine.

Review №98

2017-04-08 02:17:12

This is the biggest I have been to. Easy access to the (small) bathroom. Not the fastest staff but plenty of seats. Dont be surprised to see SFPD in here later in the evening.

Review №99

2018-05-27 05:42:32

Saturday evening 8~10pm, quite some people here and their internet sucks BALLS. Keeps appearing and disappearing from the list of discoverable networks and when finally connected is so slow you cant even open the Google main page. The second star is for the barista that sat down with me trying to help me connect.

Review №100

2017-08-18 19:21:47

The baristas are there to be of assistance and to help the customers have a great experience going there. I ordered online for an Iced Green Tea Latte, and I was unsatisfied with the way it was made. I asked to have more matcha powder in it but one barista told me put more next time beforehand, it was as if they were bothered that I asked to add more to my drink. I thought the policy is that IF YOU ARE NOT SATISFIED WITH YOUR ORDER WE WILL MAKE A NEW ONE. Are the baristas not following this anymore?Then on a separate day, I ordered in store for the same thing but wanted a certain amount of Matcha powder in my drink. The cashier said it was too much. I was not asking for a drink that was exaggerated, i.e. one pump this, two pumps this, 3 shots of this, a dash of this, stir in the milk, no foam, no whip, no vanilla, but add chocolate to my latte. All I was asking was to make my drink to a consistency or the taste that I wanted.

Review №101

2018-05-08 17:25:46

What happened recently in Philadelphia made me think about what I have experienced in this store. Some of Starbucks employees really need training.I asked for a cup of water when I was waiting for my beverage, the tall white hair caucasian women in her late 40th told me “ask from cashier next time”, so I thought she is going to offer me this time, instead, I waited for about 10 minutes, nothing happened. But I saw she offered water to some other caucasian female customers. I finally has to line up again and purchased a bottle of water.This is San Francisco, probably the most diversified city in US, unfortunately race discrimination is inside peoples heart.

Review №102

2019-09-14 13:27:06

A Starbucks is good because it can be trusted to be a Starbucks.This one goes above and beyond an average Starbucks in these outstanding achievements of its team and the local police force:·Open 24/7·In the spirit of San Francisco: caters to all of its many diverse elements and provides a safe environment·Power, Wi-Fi, Starbucks services·SFPD on duty outside·Courteous and helpful team inside·Clean and pleasantThank you for providing a safe environment for dislocated workers!

Review №103

2019-03-17 00:20:36

Why is there only 1 person making coffee with a constant line up? It took her 3 tries to get my iced coffee right. Add another barista, maybe the drinks will come out right first time if theyre not rushing.

Review №104

2016-10-11 16:40:04

One of only two 24 hr Starbucks in the entirety of San Francisco. Its super busy but I like that I can usually get dark roast at 3am. Lotsa students from nearby University of San Francisco cramming here, Uber/Lyft drivers taking breaks, officers from the Park Service and SFPD satisfying their caffeine requirements all night long. Im a night owl so this place is a godsend to me.

Review №105

2021-11-22 19:52:53

Great staff and clean building. In a nice location and is open later than any other Starbucks in SF at the time of writing!

Review №106

2019-05-22 03:44:08

Great place and has lots of sitting room. They are open 24 hours, which is a HUGE Plus. The Free WiFi work well most of the time.

Review №107

2017-09-26 03:37:18

Giving this starbucks 5-stars because its just like any other starbucks except that its open 24-hours. I also appreciated that the people behind the counter seemed to have a relationship with the patrons, making it feel more like a community spot

Review №108

2022-01-20 03:41:16

I ordered a beagle with butter cause they were out of whipped cream and then these cowards forgot to put it on the bagel or even give me some butter evening is ruined best regards yarro

Review №109

2016-02-19 11:26:35

HeadquarThis place is two faced ! My rating of 5 stars means they did a great job of making feel so uncomfortable, unwanted & unwelcome ! I tell everyone I meet not to go ! The ones who decide to go check it out ! Say to me ! Dam you were right ! Why didnt I listen to you ! My friend Don who is handicapped and in a wheelchair ! Was told he had to leave the store because he was there more then Jennifer the manager ! How ever he was welcome to come by any time and spend his fixed income ! How ever he had to leave after he made his purchase and keep it moving ! The corporate headquarters is investigating

Review №110

2023-10-07 00:17:08

This place is a dump!4 people are talking behind the register instead of cleaning the tables .You sit anywhere and it’s filthy!

Review №111

2022-04-23 18:23:06

Laurel Village. Nicely done interior remodel. Several benches in front to enjoy the sun with your drink. Its my go-to Starbucks.

Review №112

2017-04-30 15:54:46

The bathroom is completely dirty;it smells like pee.I wouldnt want to go there again to wash my hands and/or pee again. I can believe they dont clean it when needed. :(

Review №113

2017-02-12 20:46:47

Of the couple of times Ive been here, there servers/baristas seem angry and not very friendly. In a way, I dont think it is their fault because they seem always under staffed.

Review №114

2019-12-24 14:06:53

My favorite coffeeshop near home!! Cool staff and you meet great people over there. My drink were on point! This location impressed me.

Review №115

2019-11-14 13:15:22

Always clean when Kayla is there; lovely attention to customers that makes you come back every day. Great job guys

Review №116

2020-03-30 10:24:00

I drop in every morning ony way to office. They always are so friendly and fast! Barista made an excellent tea choice! I will be back to this location.

Review №117

2018-11-30 17:16:50

Coffee was the worst coffee I have ever tasted and customer service was not in the slightest bit friendly. Not just a one time thing, went there three times and coffee tasted old and very bitter, would not recommend this place to anyone☕💀🤢😡

Review №118

2020-11-17 07:11:43

Good Starbucks in a convenient location, especially if youre walking. Service was fast and friendly. Coffee was good. Good covid-19 compliance.

Review №119

2016-09-04 09:19:00

Lots of seating and only closes once a week. If it werent for the restroom floor always being wet Id give it 5 stars.

Review №120

2024-01-31 15:42:31

Atmospher:cold. Windows: Dirty

Review №121

2024-01-17 02:33:49

Dirty bathroom, slow, long line.

Review №122

2018-10-27 07:32:53

Open 24 Hours but some days it closes 12 AM and Google working hours information is wrong also a lot of homeless strolling here. Employee is good

Review №123

2016-07-19 05:59:26

Open 24hrs. Fantastic and plentiful seating and parking options for reading or working. Pretty much the best you could ask for in a city Starbucks.

Review №124

2018-11-05 13:01:21

Keila the manager at this Starbucks was the worseExperience I ever had at any starburstsBe careful if u don’t wan to have the worse brake fast Monday at 4.30 amGo any otter starburstsHave a great day everyone hope this “manager “Learn about customer service is important especially earlier morning

Review №125

2018-09-09 14:07:23

I am in love with their iced coffee! i always get the iced caramel macchiato and its always made just the way I like it! They make sure I have my extra caramel in my coffee!

Review №126

2020-03-11 03:14:57

Not much to say. Its not a bad Starbucks, and the fact that its 24 hours is the only thing that brings me in. Been quite a few times and I always feel rushed when I order, and they never get my order right.

Review №127

2016-01-04 07:19:03

Open 24 hrs except closes at 1:00 am - 4:00 am Sunday night/ Monday morning.Parking right in front - meters.More food choices than most.More seating than most SB.

Review №128

2021-11-09 05:57:39

My local neighborhood Starbucks where Wandas chipper personality and the smiles of the baristas makes it a good stop every time. LOVE THIS STORE!!

Review №129

2017-01-20 01:04:38

Maybe the best Starbucks in SF coffee-wise. Average unfriendly Laurel Village clientele leaves something to be desired. Service is really good though.

Review №130

2022-05-06 21:14:22

I Love Starbucks!‼ the sweetest people work there. Sooo friendly‼ mango dragonfruit refresher is my drink of choice

Review №131

2016-03-09 07:20:37

Its a Starbucks, you know the deal. This particular one recently underwent a renovation, though looks about the same as pre-renovation. From an I want to study at a Starbucks perspective, this one almost always seems full, so, go early?

Review №132

2016-08-27 07:05:51

My favorite Starbucks. Had the first rude cashier tonight but still deserves 5 stars for convenience. And the barista was very nice.

Review №133

2019-03-03 01:29:08

Coffee not like PEETS! I hate I stand in line and people walking in picking up their phone orders and we are waiting for someone to wait on us. Its ok if PEETS is closed.

Review №134

2017-10-27 13:22:45

Filthy bathrooms That smell of urine. Managers That mistreat thier crew members with verbal abuse. Managers that do very little managing or work for that matter. Managers that pick on old ladies who are homeless.

Review №135

2017-01-25 17:10:08

Quite spacious location with seating areas suitable for work/study and good wifi. Usually easy parking, especially on weekends.

Review №136

2019-04-27 23:30:35

Very quick an efficient crew didnt wait long an was in a hurry but didnt feel any pressure, got in got out excellent Mocha as well cant ask for more

Review №137

2016-06-18 04:31:23

Bad phone service. This lady and her manager or something were really rude to me when I asked them a question. I wasnt even rude to them. Even though it may seem rash, I would drive the extra mile to find another Starbucks just to avoid this one.

Review №138

2017-12-27 18:12:40

Good size facility that is open 24 hours! On the downside, being open continuously it lacks cleanliness and definate overall upkeep!

Review №139

2020-02-18 15:22:55

Nice place to get together with friends. This Starbucks has a great atmosphere. Their coffee is fabulous.

Review №140

2017-12-10 02:27:59

Unless youve been living in a cave, or are very young, you probably already know what Starbucks is all about. What sets this location apart from the others is that it is open 24 hours a day. If youre craving that caffeine fix at 3 a.m. in the morning, theyll be here waiting.

Review №141

2013-07-07 22:18:55

Your meeting place! The group table is great for leisure reflecting or reading.Healthy options are available. Peaceful ambiance!

Review №142

2015-05-31 17:41:20

Decently sized, modern-looking Starbucks store that is open late. Friendly service and good amount of seats and outlets.

Review №143

2021-07-15 03:22:23

Got myself a hot chocolate and my dog a puppycchino! She was such a fan and the employees were very nice.

Review №144

2017-12-10 22:21:30

Got a traveler lack last night and the time I got ready to drink it the coffee was cold, supervisor said sorry about that did not say can we get you another one or can we get you something else! Horrible customers service, where you find these workers?

Review №145

2020-04-13 14:07:43

Whats the point of customizing a drink on the app if they are not going to create my specific order? Friendly people at take out window tho.

Review №146

2018-01-11 08:21:27

Internet could be sooooo much better at this location (actually at all Starbucks locations in SF). Also, I wish they wouldnt blast the music so loud.

Review №147

2015-03-08 08:50:48

Good place but would be much better place to hang out if the music wasnt so loud that it sounds like a night club!

Review №148

2019-08-15 12:28:32

Theyve never messed up my order and are the only Starbucks that actually knows my name before I say it!

Review №149

2022-08-22 04:03:58

Hours are wrong, and no one cares to change them. Expect them to be closed, go somewhere else.

Review №150

2017-09-28 17:07:42

Very nice staff, clean restroom, open 24/7. Easy parking at night.

Review №151

2021-01-15 17:12:24

This is one of the busiest Ive been to. I always have to wait for a long time to get my drink.

Review №152

2017-10-07 07:15:14

Its Starbucks -- dependable, consistent coffee. After a recent trip to New Zealand, I now order mostly flat white.

Review №153

2018-06-07 17:55:23

Dirty and worn...high traffic. The staff is the same worn and uninviting. Time for a good clean up.

Review №154

2017-05-29 03:52:54

It was alright. Not an empty seat in the house. Coffee was fresh. First time visiting. I was in the neighborhood🤓

Review №155

2017-06-14 23:19:14

Pretty neat spot; its a shame they rearranged the seatings by the window though, I thought it was much more cozy with opposing chairs..

Review №156

2017-02-16 00:56:51

The line can be long but just do like everyone else has figured out and place a mobile order.

Review №157

2020-05-23 02:12:10

This is my local Starbucks. The staff are very friendly and efficient, and every visit has been a delight.

Review №158

2016-01-26 06:25:20

Glad its a big place, it gets crowded. Good place to study, however the amount of outlets are limited.

Review №159

2020-02-06 22:30:28

This location still has seating, unlike many that have reduced chairs and tables to minimize the number of people overstaying their welcome.

Review №160

2017-08-19 06:24:37

Typical Starbucks fare with friendly service. I like the fact that theyre open 24 hrs.

Review №161

2019-03-10 22:08:36

I love Starbucks is my most favorite place to go on a date and they pay you back for spending your money

Review №162

2020-06-22 07:48:05

I love Starbucks but this Starbucks is exceptional. Great staff. Drinks are always accurate.

Review №163

2016-12-17 01:41:39

My favorite Starbucks anywhere, lots of room, plenty of outlets, and 24 hours. Awesome.

Review №164

2017-10-17 03:36:54

Great service, need to do smth about tge restroom.... very dirty and almost nonfunctional....other wise 5-*

Review №165

2020-06-26 04:48:57

Day times and evenings are like heaven. But the late night shifts staff is like nightmare.

Review №166

2013-12-04 22:14:02

4 stars because it opens 24 hours. Missing one star because it is always packed in the evenings and its difficult to get a seat.

Review №167

2024-01-29 00:15:52

No corporate coffee

Review №168

2016-06-03 07:27:12

24 hours and ample parking. 90 minutes for free in parking lot in the back.

Review №169

2018-07-08 01:25:43

24 hour coffee and snacks with good customer service, wi-fi hang out for students

Review №170

2016-08-31 16:23:00

The madeleines were awesome. Went there at 2am. Looked very shady at this time.

Review №171

2019-04-27 22:10:09

As all Starbucks a very good place for coffee & snacks along with catching up on work free WI-FI

Review №172

2018-02-15 01:59:05

Good customer service but it sucks you cant tip if you pay with card

Review №173

2018-12-19 20:21:32

Pretty standard Starbucks moves quickly and has some good seating available

Review №174

2017-02-22 18:43:40

LOVE this 24hr Starbucks.. LOTS of space and no hassles ever. Highly recommended!!!

Review №175

2017-07-27 17:09:25

This Starbucks tends to be geared toward the college bound crowd but the floor plan gives the spacious appearance.

Review №176

2023-01-19 05:16:58

The hours are wrong. They close at 9 pm.

Review №177

2021-05-18 14:05:26

Luv luv the staff I was there at 2 ok they were very nice welcoming

Review №178

2017-06-15 07:50:13

Always a great place to go. The baristas always take good care of me.

Review №179

2019-08-11 18:58:21

Starbucks is Starbucks. Clean place and nice customer service. Nothing out of the ordinary

Review №180

2019-08-04 15:17:37

Good starbucks, lots of space to hang out, plenty of seats. Made my zebra hot chocolate juussst right. Thx yall

Review №181

2017-04-25 18:31:27

Couches, comfort, good music taste. Looks safe as theres a lot of cops around.

Review №182

2019-10-05 04:47:52

Good atmosphere, friendly staff, good place to work or coffee break.

Review №183

2019-09-09 04:34:33

A lot of the same regular customers that hog up most of the seating. At times the restrooms can be a disaster.

Review №184

2022-06-19 19:26:44

Wow no more outlets to charge my laptop 💻 then what’s the point of coming to Starbucks!

Review №185

2016-01-06 21:51:55

This is a BIG Starbucks with loads of people consuming the chair space. The staff is efficient & friendly!!!

Review №186

2018-08-07 06:17:31

Nothing exciting about it. It is a very small place, so it is always packed. No place to sit

Review №187

2019-04-09 06:46:37

They made my drink expertly. It kinda smells like pee in this place.

Review №188

2013-03-27 20:49:29

Very good service. Looks very nice inside. And great food.

Review №189

2019-03-17 10:47:27

Love this place and its people! Cozy, personal yet efficient and speedy.

Review №190

2023-10-22 15:55:00

Its a Starbucks..... same all ov

Review №191

2017-05-21 21:09:37

Open 24 hours every day. Comfortable. Good coffee.

Review №192

2017-07-15 20:45:44

My favorite vanilla latte, my favorite chocolate croissant... Its a good morning :-)

Review №193

2018-02-23 14:43:18

It is good, not really clean. But it is 24/7.

Review №194

2019-08-09 20:36:02

Nice location, decent amount of seating. Could be slightly cleaner.

Review №195

2017-02-07 20:26:15

Service is good. I can preorder through the app and place looks clean.

Review №196

2016-08-05 08:29:53

24hour open,good service and easy accessible restroom.

Review №197

2021-11-06 14:13:31

Didnt answer my calls🤬 I’m am very very mad rn!!! I need my dickachina 🙄

Review №198

2016-12-30 00:31:56

Love this 24hr starbucks, but I wish the bathroom didnt always smell