Presentation on Map Reviews Nearby

Starbucks in Upland

4.2 (182) 1943 N Campus Ave #D, Upland, CA 91784, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

Upland, San Bernardino County, California, US

Phone: +1 909-931-4419
Site: https://starbucks.com/store-...

Opening hours

Monday:5:30 AM–8:30 PM
Tuesday:5:30 AM–8:30 PM
Wednesday:5:30 AM–8:30 PM
Thursday:5:30 AM–8:30 PM
Friday:5:30 AM–8:30 PM
Saturday:5:30 AM–8:30 PM
Sunday:6 AM–8:30 PM

Edit info

Total reviews rating 4.2

182 Reviews for Starbucks 2024:

Review №1

2024-05-09 18:38:22

Order is always ready when you are ready for pick up. Friendly staffs. Fast service.

Review №2

2022-03-04 00:30:19

Great, fast service and amazing personnel; Coming back from Las Vegas to Los Angeles, the drive was long and I greatly appreciated your store for being so polite to my mom and understanding of her needs to use your restroom.

Review №3

2023-07-27 02:07:11

Very friendly staff! Had difficulty using a coupon and they said the drink is on house

Review №4

2023-07-11 17:34:06

We order from here a lot and get it delivered...the staff that Ive spoken with is really kind but someone there is ALAAYS messing up on my iced green tea...and its literally just an iced green tea. I hate to leave negative reviews because I know how it feels but I feel like the managers need to really get on top of these people dojng the correct drinks. My drink isnt complicated. Sorry for the bad review and I hope you guys can fix this.

Review №5

2018-11-18 16:34:55

Definitely an older and slower Starbucks. Baristas are in no hurry. There also isnt much space inside to sit.

Review №6

2017-09-04 17:10:40

Employees are friendly, polite and competent. In spite of the large anounts of customers, the drinks were made quickly and well. Plenty of seating inside and out.

Review №7

2022-05-29 21:53:41

The employees were more interested in talking to each other than focusing on their customers. Ive never had such poor customer service at Starbucks before. They also needed to pay attention as they over poured my drinks and didnt wipe them off so that they wouldnt be sticky.

Review №8

2022-12-14 14:08:34

My Coffee Frappuccino is always made correctly!!! Jorge is the best with a dynamic smile and greeting every time! The rest of the staff is great too! My only suggestion for this location is to close the egg bite bags with the printed label, forks to eat with, and toasted a bit more. Hats off to a great team of workers!

Review №9

2023-02-21 20:28:57

Kind staff however, they need to make sure they put on the coffee lids on good and tight. This is the 2nd time my coffee spills in my car because the lid isnt on right and slips from my hand as I retrieve it from my cup holder. What a waste of a full cup of coffee. It just makes me angry cuz it ends up all over my car and Im without coffee my this morning!😤 To all employee staff, Please make sure you put on those coffee lids on the coffee cups on right/tight before handing them over to the customers! Unhappy customer whos without coffee this morning!Irene B.

Review №10

2023-09-24 15:55:09

Ashley makes me day with her awesome attitude to all the customers! This is the best location I have been to ❤️ 5 stars

Review №11

2022-09-04 20:13:31

Starbucks is always great, but i hate it when they sit there talking w their coworkers before acknowledging customers. the employees are young and need to be trained better in customer service. conversations w coworkers comes second to the customers. your conversation isn’t priority 😂

Review №12

2022-08-14 21:25:08

Awful customer service. rude language. My group got kicked out just because we were standing. We had our drinks and they wouldn’t let us be in the store. We weren’t loud. extremely rude baristas. overall horrifying experience

Review №13

2021-05-21 22:02:34

The wait wasnt too long despite the many patrons. The coffee was delicious!

Review №14

2019-05-20 05:47:57

This is the BEST Starbucks in the entire nation!! We stop at many of them on our annual cross country trips!!!* They always greet you when you come in the door.* They are always friendly and treat you like a friend stopped by.* They go the extra mile to make sure your drink is the best it can be!It is MY Favorite Starbucks and I never had a favorite in the 47 years i have been drinking Starbucks.

Review №15

2018-05-08 16:00:48

I go to a lot of Starbucks locations for meetings. This one is the best positioned, in terms of accessibility from the freeway, and that has enough seating. I always know that when I come to this location that I will be able to find somewhere to sit. Because it is in a little plaza with other restaurants and shops, the outside seating is rarely, if ever, filled to capacity. It is not enclosed, but covered. It can get cold on some nights, but nothing that you can’t beat with a sweatshirt or jacket.The staff is pleasant, and always accommodating. And, I know this is a pretty high traffic location so they have to get perturbed with crazy customers and other stuff. However, they all smile and are genuinely happy to see a lot of the customers especially who are regulars there.Kudos, for sure.

Review №16

2022-11-22 15:45:23

This Starbucks is so cute. Customer service was excellent. But they added a little touch. They had a boardWith the cutest quotes.Absolutely adorable.

Review №17

2020-09-08 01:35:37

The gal taking my order was very nice and friendly however I specifically asked for light ice in two of my drinks and all three were very full of ice. I know its not the end of the world, but 15.00 for three cups of ice and two inches of coffee is a bit excessive.

Review №18

2022-08-26 06:48:07

I go to starbucks basically everyday and the baristas there are lovely, they always greet me in the mornings and definitely know what they are doing. Shoutout to Jorge and Zoë for always remembering my usual order. 8)

Review №19

2020-02-02 19:46:46

It seems every time I go into this Starbucks location the service is subpar. Today was no exception. Waiting in line quite a while while the cashier and manager struggled to straighten out an online order. There were three people behind me also waiting. No one acknowledged us or no attempt to open another register. One employee sat on the counter drinking while two other employees just watched. Lost my business for the day as I turned around and left. Dont think Ill try again

Review №20

2021-07-05 22:56:47

Stopped at this Starbucks to purchase an almond croissant. Due to time of day and the stores inventory delivery, no almond croissant was available. Decided to purchase the butter croissant instead. It was very tasty and flavorful. Kept it in the plastic wrapper to eat later on my road trip. Stays wonderfully fresh tasting this wy.Employee was very courteous and helpful.Used the restroom, however was not very clean or well stocked for TP.

Review №21

2023-10-23 09:09:01

Its nice to get the same drink at a different location and it still taste the same.

Review №22

2022-07-14 20:10:06

Today my friend and I met at the colonies Starbucks in Upland. We received exceptional service from Autumn today. Thank you for your kindness, Autumn! You made our day. : )

Review №23

2020-12-15 00:00:07

Walked in and stood on one of the “please wait here” stickers near the mobile pick up. The barista looked up and asked if I had a mobile order. I said yes and he just said “name?”. I told him my name and he grabs my drink, slides it forward and just walks away. The whole interaction was just cold. It wasn’t busy at all. Simple common courtesy would’ve made it a much better interaction.

Review №24

2018-05-28 01:26:26

Service was good. The store though... Disgustingly dirty. First impression was how dirty the floor was. They werent busy, few guests seated inside and no drive thru to deal with. Counters inside were in desperate need of wiping. Not the normal standard for Starbucks!

Review №25

2021-03-28 16:52:24

Along with the coffee being amazing and the employees being super helpful, they had a wall inside with several take what you need envelopes. Inside the envelopes were inspirational quotes 🥰 it was a nice touch and great start for my day!

Review №26

2019-08-25 23:29:40

I love their drinks and pastries. Nothing beats a freshly warmed chocolate chip cookie! And their cake pops are also amazing! All of the baristas are always in a good mood and friendly.

Review №27

2021-10-30 04:18:10

Per the San Bernardino County Department of Environmental Health, Rodent infestation. During an inspection Oct. 14, the inspector saw multiple fresh rodent droppings on the floor behind a refrigerator, under a freezer and by some shelves. An employee said staff had been seeing a rodent and droppings for the past four months, including that morning, and had been getting weekly pest control. The inspector planned to return in a week to check whether the problem was taken care of. On Oct. 21, the inspector found about 15-30 fresh rodent droppings, despite the fact that multiple traps were set.

Review №28

2016-05-11 23:17:23

When I pick up my drink, I asked girl give a cup of water without ice, she rejected it and ask me to wait until she finished a pile of drinks. I have no ideal how many drinks for her piles. All I ask just a cup of water thats it. No like this place, wont come back anymore!!!

Review №29

2016-10-30 16:08:34

Slow and horrible service. I order 2 drinks. Got one. They made the second, and left it on their counter while they made several other drinks. Finally I asked, I think that is my drink. They slid it to me, no comment, no apology. Never ever coming back.

Review №30

2021-07-08 13:32:15

I drive a F550 for work and stop at different Starbucks. They all seem to have great coffee and blended drinks rhe sandwiches are good to. Great way to start morning.

Review №31

2023-04-15 21:58:57

First time at this location. The coffee and food were tasty, and the service fast and friendly.

Review №32

2017-04-28 15:06:09

This location is by far the worst. The staff is extremely rude and they constantly make my machiato ICED when the label clearly says not to. Theyre rude and lie about their mistakes. They told me it was standard to make the machiatos iced and not her fault. (REALLY) Do you know anything about coffee? Its not even normal for machiatos to be iced. Baristas will mess with your drink on purpose and give you attitude. I would avoid this location because 80% of the staff are SO careless with expensive drinks and have attitude when they mess up.

Review №33

2017-01-02 02:12:06

I like the area around. This Starbucks in a busy business area. The employees seem take care of the customers, personable. Also I saw some customers complaining about mixing up orders or delivering delay.

Review №34

2016-11-08 02:37:35

Wow this place is SO LOUD!!! You would think it was a concert venue if not for all the coffee. The employees were using their phones to play music and one even received a call. I was the second person to ask them to turn it down. It went down maybe a notch when it could have easily been taken down 20. Seriously what kind of Starbucks does this? Its supposed to be chill in starbucks.. fiddle on your computer.. have a chat with your date.. it was impossible in there. Ridiculousness. Do better starbucks. Do much better.

Review №35

2019-08-19 05:32:10

Unfortunately, this visit was not as enjoyable as previous visits. Location was in need of cleaning, floors were upswept, bathroom didnt have hand towels, sugar and creamer area was not clean. Service was adequate, the store was not up to standards.

Review №36

2015-02-13 16:47:59

Nice people but they dont know how many shots go in a venti. They really should read the Starbucks website. I am calling to report this but others should as well. FYI - A venti latte has three shot for a triple if you add an extra shot it is a quad (4) shots.

Review №37

2019-02-23 19:08:37

Horrible Starbucks. Always s out of breakfast sandwiches at 10:30 AM. Never enough help and bathrooms on dirty. Too long of a wait to even place order! Avoid this Starbucks. There is another down the street.

Review №38

2024-02-03 19:52:50

A Sunday outing for a pick me up.

Review №39

2022-07-02 05:43:49

Masks are not required but suggested. They do have a little bit of seating inside. There is seating outside as well. They are quick and friendly.

Review №40

2020-12-14 00:33:28

Just went through the drive and was given a coffee old half full obviously a team members coffee

Review №41

2023-03-29 05:59:01

Great place, nice location (right off the 210 freeway) and has quick friendly service! ☕️

Review №42

2015-10-23 18:46:35

The older lady who took my order was rude. I went to get a coffee refill and because my cup wasnt from their store she refused to fill it up. Instead of handing me back the cup, she threw it away right in front of me. Not a big deal to pay for a cup of coffee, but her bad attitude made me never want to come back again.

Review №43

2019-05-07 14:57:55

I came through with the most complex order in life -- Iced quad espresso3 pumps of SUGAR FREE vanilla3 pumps of SUGAR FREE cinnamon dolche2 splendasSalted foamLight almond milk--And they delivered on point better than expectedI appreciate the love at this location

Review №44

2018-12-19 05:05:41

This is a really good place to grab a quick breakfast or lunch! This is also a good place to study. The service is very quick if you have a small order like 3 or 4 things!

Review №45

2018-09-19 02:05:47

Poor employees in a Saturday only 2 people working they managed to take orders and give us our drinks as fast i they could but outside it was a mess no sugar no cream no stirrers employes were awesome they gave a great costumer service even though the line was huge

Review №46

2022-08-14 21:21:07

Extremely rude baristas, commented and got mad about babies being in the store. bad overall customer service.

Review №47

2019-05-10 13:43:37

At the time I walked in I was the only customer but there was a whole lot of online orders ahead of me, Starbucks needs to figure out a better way of doing this its not worth the wait .

Review №48

2015-12-17 03:31:25

I love the wonderful staff I always feel very welcomed. Seating arangments are great inside and out. The new remodeled area is also amazing.

Review №49

2017-08-19 19:01:12

The employees are always friendly with a smile and eager to take care of the customers. I have never had a bad experience at this location!

Review №50

2018-02-10 14:47:39

Poor Barista was the only working during peak mid morning rush. She did the best she could despite the rush. Took too long!

Review №51

2022-11-29 22:43:38

This Starbucks location is always messing up my order and Britney today gave me attitude when I told her I had asked for no ice on my drink

Review №52

2018-10-03 13:23:22

Very busy. Nice to go early, before the stores open. Friendly staff. No drive thru, so fast service in early a.m.

Review №53

2023-02-11 16:16:08

The cup’s lids didn’t mach the cup size the coffee was coming out of the cup from and they didn’t ask for my drink size

Review №54

2018-11-16 16:28:56

Horrible. Got there at 6 am and didnt receive my latte until 6:15 am. Apparently online orders take precedence over people who prefer to walk in.

Review №55

2019-05-06 15:10:47

This is a good starbucks. Everyone working here seems to be happy and working hard. There is sufficient room in the facility to hangout and not feel crowded.

Review №56

2019-05-03 02:42:13

I enjoy to go there a lot and I love it because its relaxing. I could bring my laptop or studying in there. There are many friendly workers.

Review №57

2019-05-24 18:54:48

Love the baristas here. They have great customer service skills and the place is always neat.

Review №58

2019-06-01 08:10:53

Tried the Mango Dragon Fruit. Super good! Service was a little slow, but other than that the drink was delicious!

Review №59

2021-09-20 12:09:54

Good place to hang out. Has indoor and outdoor seating. Friendly atmosphere.

Review №60

2019-12-29 19:14:14

Worst starbucks ever. Waited over 25 mins for a coffee and a ham and cheese sandwich. I had to leave wasnt able to get my food. Horrible! Place

Review №61

2016-01-28 20:40:29

Very nice store. Staff a little less friendly than most stores. Nice seating area outside

Review №62

2019-03-31 15:16:40

We love stopping at this location on the way to Vegas. The baristas always seem happy to serve us!

Review №63

2022-01-26 18:22:55

Didnt have breakfast sandwich but at least they have a different pastry

Review №64

2022-07-06 16:51:56

Great service, good frap, prices a little high but good

Review №65

2018-12-07 05:46:49

Friendly service but the espresso was really not ok (see pic)

Review №66

2016-02-06 02:58:34

Cant go wrong you know the deal. Parking can be a pain but theres lots of patio seating

Review №67

2017-09-25 19:01:47

You pay so much for these drinks and there not very. I use to enjoy Starbuck, not as much as before!

Review №68

2020-06-04 18:57:13

How do I say this my MAGA_ KAG hat did not hold well with the crew inside the coffee house 2 stars

Review №69

2023-05-14 06:30:03

Cafe latte venti, and breakfast sandwiches. Very good.

Review №70

2019-11-04 19:05:56

Typical Starbucks to get your fix. The staff provide quick friendly service.

Review №71

2018-07-12 00:48:30

Pleasant atmosphere, I accidentally spilled one of my drinks in the parking lot and went to reorder and they gave it to me for free! Thank you!!

Review №72

2022-02-17 13:52:44

Updated hours that arent updated. Pain in the a$$ when youre on your way to work and making a detour for coffee

Review №73

2020-06-10 20:51:14

Shout out to whoever made my iced cinnamon dolce latte. It was delicious and made my day!!!!

Review №74

2022-01-08 03:42:39

Great frappes nice people it was pretty quick

Review №75

2017-07-12 00:31:36

I stop here often as I travel to and from Palm Springs I love the friendly staff

Review №76

2023-11-29 18:36:18

Pumpkin time! The best

Review №77

2021-12-26 21:47:28

Great coffee and amazing customer service.

Review №78

2015-12-13 22:59:53

Its never too busy and they actually get my drinks right most of the time.

Review №79

2016-08-13 01:52:39

Opens up earlier than most Starbucks. Only downfall is you have to go into a shopping center parking lot

Review №80

2020-03-26 21:44:12

Love extra Carmel drizzle in my Iced Chai Tea Latte

Review №81

2019-01-07 17:01:22

Not much can go wrong here, good service, quaint place to chat

Review №82

2022-06-08 01:40:18

It’s too cold in there. I can hardly stand it. I mentioned it to the staff and was told, “Yeah.”

Review №83

2020-02-22 03:02:23

Rude Employees, I dont expect this abundance of energy but at least a simple please and thankyou

Review №84

2019-07-21 00:11:16

Awesome! Drinks were awesome and Lupe was great too

Review №85

2021-03-07 03:12:34

Very helpful staff when asking about keto menu options

Review №86

2015-11-21 05:22:11

Cant go wrong....tall blonde in a grande cup please

Review №87

2016-10-03 01:46:05

Relatively clean, better than most. Prices toward the lower end.

Review №88

2020-12-14 17:39:20

Friendly staff, drinks made quickly and correctly

Review №89

2019-08-15 17:31:04

Amazing as always and cleanest bathrooms around!

Review №90

2019-03-05 22:03:52

Great coffee as always and nice staff.

Review №91

2019-12-02 01:28:42

Always great. Double espresso shot. Mmmmm

Review №92

2018-10-28 15:21:58

I always go rogue at a Starbucks... I order a small cup of Joe. Drives them crazy!

Review №93

2021-01-05 02:49:14

A little slow, inside but keeping up with COVID

Review №94

2016-01-13 11:33:56

Love this location..very kind staff.

Review №95

2015-11-28 06:23:40

Take 1 star away for no drive thru but decent Starbucks nonetheless.

Review №96

2022-10-29 19:08:32

Great place & friendly staff

Review №97

2023-01-24 18:30:15

Great friendly baristas

Review №98

2017-03-13 11:50:43

Consistent service, neither good nor bad.

Review №99

2019-03-27 16:17:31

Got to get my Java every morning Americano with heavy whipping cream

Review №100

2019-05-04 03:44:35

I really enjoyed their drinks.

Review №101

2022-05-10 17:34:57

Needs to make cooks coffee with the ice in the blender.

Review №102

2018-06-04 17:06:24

The staff is slow, but the location is plesent.

Review №103

2020-02-09 04:35:34

Fast service, drinks were great!

Review №104

2019-07-18 05:42:09

Nice place and bathroom was very clean

Review №105

2018-02-04 17:57:01

Always crowed energetic people employees!

Review №106

2017-02-21 03:56:52

Starbucks has a good staff and they are friendly

Review №107

2020-01-13 13:58:03

Cant beat the taste, price is another story

Review №108

2018-12-13 14:40:12

Great Breakfast Choices and Good Coffee.

Review №109

2019-07-29 04:37:38

What can I say... I love Starbucks!

Review №110

2022-01-12 23:33:26

The people at this store are amazing!!

Review №111

2018-05-19 01:07:58

Small but mighty. Everyone is friendly and kind

Review №112

2017-09-08 06:20:45

Been here many times and I havent been disappointed.

Review №113

2019-02-11 00:32:37

Great place to sit down and have coffee

Review №114

2017-02-19 19:00:06

Starbucks is always reliable and good option for coffee.

Review №115

2018-08-29 16:31:22

Horrible morale! Staffing seems to be an issue.

Review №116

2019-01-06 22:47:28

Great coffees made to perfection

Review №117

2018-09-29 23:07:30

I waste 30 min to get my drinks

Review №118

2018-06-24 17:56:38

Friendly staff. This is our stop on our way to Arizona.

Review №119

2021-11-25 20:31:37

Great pumpkin spice late

Review №120

2019-01-18 21:02:08

Super nice Starbucks partners!

Review №121

2021-07-18 21:21:31

Love my drinks there

Review №122

2018-03-03 00:14:28

Always good coffee and tea.

Review №123

2015-12-12 07:16:23

Really nice patio area

Review №124

2019-05-21 20:29:17

Always very friendly employees

Review №125

2019-06-04 20:23:56

Obviously there is no comparison with Starbucks in coffees

Review №126

2021-03-20 04:40:39

The quality every day is worst

Review №127

2020-06-19 04:25:55

This place are open, just for pick up.

Review №128

2022-08-14 21:13:43

So rude staff

Review №129

2016-12-22 19:02:44

Great place to hang out

Review №130

2018-11-24 07:57:13

Good coffee, prices a bet expensive.

Review №131

2019-04-16 01:11:10

Always great service

Review №132

2020-01-25 23:33:56

Always helpful and couteous

Review №133

2021-06-22 23:13:02

Love my latys

Review №134

2018-06-21 18:27:01

They are good and good employee

Review №135

2019-02-02 05:56:14

Good customer service

Review №136

2023-05-24 06:53:03

Love this place

Review №137

2016-12-27 18:44:08

10 min wait for coffee.

Review №138

2019-04-10 13:32:17

Great evening crew!

Review №139

2019-11-17 15:16:42

Mobile order wrong AGAIN!!!!

Review №140

2018-07-26 05:01:40

Fast and good service

Review №141

2019-04-12 14:50:24

Love the flat white

Review №142

2018-05-04 00:04:26

Love blonde roast

Review №143

2021-12-18 06:28:34

Kinda a long wait

Review №144

2018-09-22 14:23:01

Great blonde Roast

Review №145

2019-07-03 00:31:42

VERY SLOW

Review №146

2019-07-09 18:56:43

Prices keep escalating !

Review №147

2021-10-07 00:36:34

Autumn was wonderful!!

Review №148

2018-05-05 14:47:32

No line

Review №149

2015-06-13 20:30:50

Great wifi!

Review №150

2016-03-24 17:23:14

Starbucks is always consistent

Review №151

2022-06-25 01:17:18

Good service

Review №152

2021-01-28 17:34:48

Great concept!

Review №153

2018-09-16 20:07:19

To slow

Review №154

2022-08-14 21:15:14

Staff so rude

Review №155

2019-05-02 10:02:02

Great service

Review №156

2019-01-02 22:05:05

Environment is good.

Review №157

2018-12-20 21:25:09

Service was horrible

Review №158

2020-01-20 02:01:24

Great!!

Review №159

2019-11-09 04:07:30

Pleasure to be there.

Review №160

2021-12-06 23:16:12

Polite and fast

Review №161

2019-10-12 00:20:45

My favorite

Review №162

2019-02-17 18:52:35

Tasty

Review №163

2019-01-29 18:37:00

Yummy

Review №164

2018-08-05 03:49:19

Amazing

Review №165

2018-10-10 17:33:15

Good location

Review №166

2018-08-06 11:11:37

👍👍

Review №167

2017-08-18 17:36:50

Quick service

Review №168

2018-02-02 19:47:40

So slow!!!

Review №169

2018-02-24 21:53:38

Busy

Review №170

2015-10-05 13:43:17

Nice place

Review №171

2020-03-02 03:42:25

Great coffee

Review №172

2017-01-07 17:13:22

Nice Starbucks.

Review №173

2016-08-19 19:58:52

Starbucks ...the best always...

Review №174

2017-11-23 18:22:51

A Friendly Place

Review №175

2024-07-06 18:16:04

Was not busy so insn out go

Review №176

2024-07-05 22:04:08

We always enjoy a favorite drink from Starbucks!

Review №177

2024-07-05 06:05:33

I am a regular at this location. The crew is amazing and so convenient.

Review №178

2017-06-11 16:56:48

Review №179

2018-08-04 05:40:46

Great location, you can take the opportunity to have a snack, buy a SIM Card for the trip (it has IT Mobile, AT &T, Verizon options). Plus, it has one of the best shopping outlets in the USA: Target

Review №180

2024-02-25 02:43:28

Delicious👌

Review №181

2018-07-11 03:31:53

There my whims please me

Review №182

2021-11-16 17:27:38

Reeeeeeeee