Presentation on Map Reviews Nearby

Starbucks in Scotts Valley

4.4 (106) 260 Mt Hermon Rd, Scotts Valley, CA 95066, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

Scotts Valley, Santa Cruz County, California, US

Phone: +1 831-440-9877
Site: https://starbucks.com/store-...

Opening hours

Monday:4:30 AM–8 PM
Tuesday:4:30 AM–8 PM
Wednesday:4:30 AM–8 PM
Thursday:4:30 AM–8 PM
Friday:4:30 AM–9 PM
Saturday:5 AM–9 PM
Sunday:5 AM–8 PM

Edit info

Total reviews rating 4.4

106 Reviews for Starbucks 2024:

Review №1

2024-06-23 15:17:29

It would be so nice if the stars aligned & by some miracle I could show up one day & not only the drive thru is open, but that they aren’t out of stock of iced tea or blueberry muffins. Just once.

Review №2

2024-06-29 00:20:51

This drive-thru is everything. The folks serving are always upbeat & kind. I always look forward to this pit stop on my way to Felton. Love.

Review №3

2024-03-06 04:04:01

Warm & welcoming place for all. Staff are kind, knowledgeable, and quick. Many options of chair types and table sizes. Almost every table has an electric outlet, and the space is comfortable to do work or art at for hours. This is my favorite Starbucks Ive ever been to.

Review №4

2023-09-26 19:36:22

Lemme just give u tha TEA! This starbies is literally my favorite in town. The baristas here are such a vibe and no one else hits that iced soy vanilla laté like this one! Its almost always the right color (IYKYK) and tastes so dang good. Def make it a point to go to this Starbucks if you cant go to the other one on Mt Hermon (which is my go to in the AM) thanks for always being so rad yall!!!

Review №5

2024-04-28 12:56:36

The best Starbucks I’ve ever been to! I love the Turkey Pesto w/provolone on ciabatta hot sandwich

Review №6

2024-04-24 00:43:05

Brand new drive through and store. Seasoned staff and very spacious. Eco friendly landscaping, California native sod. Randy W, store manager, 20 yrs with Starbucks, is doing a great job.

Review №7

2023-08-26 22:24:01

This Starbucks is so...incredibly...slow. Weve been here multiple times and every single time it takes 15-30 minutes to have a simple drink made. This time there were about 8 workers and they were chit-chatting, dilly-dallying, and staring into space. I wouldnt recommend this location.

Review №8

2023-06-24 18:15:09

I like dropping in here after a refreshing hike at Henry Cowell Redwoods State Park. Usually for a late afternoon / evening coffee outing I get a smaller coffee and a large hot chocolate. I am getting the best service out here:) The bathroom is cool here with a stylish fancy nightclub designed sink. I washed my hands next to a businessman the other night 👀. :) I’m getting excellent care and quality at these top notch California Starbucks :) ☕️🙂

Review №9

2020-08-14 15:46:43

I tend to go here in the mornings, so shout out to the amazing morning crew who I can always count on for a warm welcome, exceptional professionalism, and a drink made perfectly every single time. Yall are doing a great job!

Review №10

2023-04-04 14:50:16

This mama needs her drive through coffee and with kids it is key to have fast service. Love the service and recommendations from the employees here. 👏 Super friendly! I am so happy starbucks added the function to add tip! I am sure a lot of old people rolled over in their Graves seeing the tip function.... lol! But thank you for giving what your employees deserve.

Review №11

2022-05-10 01:14:59

This place is beautiful. Always clean. Partners are always smiling. They seem to handle rush times with ease.....and they seem busy a lot. I very much appreciate how alert they are with customers and their for safety. Its a well managed store I can highly recommend.

Review №12

2023-12-26 06:19:44

Service has really stepped up their game! Efficient friendly and smiles all around. The food lately has been giving me heartburn a lot. Atmosphere everyone is focused.

Review №13

2022-01-21 22:01:28

I usually have great experiences. I had ordered 6 items and as soon as I got home I saw that one of the food items wasnt in the bag. Instead I got an empty bag that said out on it. That really upset me. I do not understand why they didnt just tell me they were out of that item instead of sending me home with an empty bag. It really sucks when you get home and you are looking forward to something and this happens. Other then that, I really enjoy this place. Great Staff for sure..

Review №14

2024-02-09 15:30:52

The people serving make Starbucks what they are. This one is great.

Review №15

2023-05-19 02:18:28

This Sky Park location seems to allegedly have an agreement that limits adjacent restaurants from serving coffee, tea and bottled water. I contained my annoyance at not being able to get a coffee at the restaurant I had just had a meal at and went over to this Starbucks for my after meal coffee. The Starbucks coffee was no great brew of coffee worth a monopoly of coffee business in the Sky Park area. I will pass on this location for coffee going forward.

Review №16

2022-07-02 23:51:09

They forgot to give me back my CC during drive throughRight now waited 15-20min for my CC when I came back for it. When I checked in halfway through, got some attitude from the manager. Apologized eventually for wait, but why did I get so de prioritized just because Im not a paying customer that time? And no apology for keeping the card to begin with

Review №17

2019-09-08 18:39:49

Prices a little high; Nice, Quiet place to write, homework, read, Outside especially appealing with a few comfortable chairs & tables accompanied with pleasant view of an empty lot & nice breeze. Cozy & privateseparate spaces provided inside. Some salads & sandwichesprovided for an inflated price. GREAT service!!!, although you MAY need to check on your order, if taking too long!

Review №18

2022-08-17 14:36:01

The place looks so new and clean, I loved the bathrooms sink, it has soap, water and hand drier in one. Ill definitely go here again before going to Santa Cruz Boardwalk next times.

Review №19

2023-01-10 04:01:15

Great place, good service, and good tasting products. But… their drinks can get really sweet. I barely finished half of it.

Review №20

2022-12-11 13:15:03

Friendly, knowledgeable and efficient staff! Drinks always taste amazing. Drive thru is convenient and the place is always clean

Review №21

2022-01-21 08:34:49

Remodeled and clean, but not satisfied. This location seems to not get it not right on most all of my past visits. So, I thought Id give it another try since its been a while. Not a good idea really. I ordered a Grande Green Tea Latte that was half foam. Literally! It totally lacked tea. And, a Grande Pistachio Latte that was nasty! Very bitter. Staff asked to heat more milk for the Green Tea Latte, which was excepted, although the drink itself was bitter. I was asked if I had a favorite drink that they could make for me. I said yes and requested a Grande White Chocolate Peppermint Mocha. Well, the gal said, Im sorry, but we dont have any Peppermint. Its out for the Season. Great! She offered to make without, but it really does make the drink lovely, so I said no thank you. At this point, I was unhappy. I requested a refund for my drink and asked for a hot water to go. I then went straight over to Scotts Valley drive-through Starbucks, where I got a Grande White Chocolate Peppermint Mocha.On another note, Ive noticed that not ALL Starbucks are practicing Covid-19 sanitary cleanliness. They took my cups that were drank from and then handed them back. This act is how Covid-19 and etc. can spread. There was NO hand washing AT ALL after touching my drinks.

Review №22

2022-05-21 02:13:40

The place seems to be pretty neatly kept and the service is always very efficient! It’s a Starbucks, so obviously customer service will vary. Nice place, indeed!

Review №23

2024-01-01 18:47:11

Best Starbucks in the Scott’s valley area!

Review №24

2020-08-18 17:10:10

They are quick ^^ The drive through screen is often broken baha, but it is nice going through a drive through where there isnt a huge line of confused cars that cant figure out where the queue is.

Review №25

2020-08-16 03:29:56

This is a new drive thru Starbucks. Nice to finally have one in our town. As for service, it is hit or miss. Often orders are wrong and sometimes the servers are rude. I give them slack cause maybe they just encounter a rude customer.

Review №26

2021-02-09 19:24:42

Obviously, Starbucks is a super popular place. This location is definitely more popular than others because it has a drive-thru. Let me tell you my experience at this Starbucks:Whenever you mobile order, be sure that you go straight there to pick it up. The order is usually done about 5-10 minutes before the actual pick-up time. Many times, my food or drink has turned out cold because I came exactly at the pick-up time.If you were to go to any Starbucks, I would recommend to get a cheese Danish (warmed up), a plain bagel with cream cheese (warmed up), or a hot chocolate. Personally, I would not get any coffee. Depending on the barista, most of the time, the coffee turns out incredibly watered down. Many times, my mom has gotten a mocha and it isn’t as good as the old days.

Review №27

2023-05-06 18:15:19

Terrible service. Took 1/2 hr to get an Americano. I suggest never going inside, as drive-through is heavily prioritized.

Review №28

2019-08-14 18:27:42

Beautiful new store location. Staff is always great, plenty of seating (indoor and outdoor), and comfortable environment. Coffee and merchandise available.Also has a drive thru!

Review №29

2024-02-08 15:07:01

You know exactly what you will get.

Review №30

2022-08-06 00:51:16

Keep your grind hella fresh, knowledge worker.

Review №31

2023-10-09 15:39:11

Good friendly service, clean and big inside.

Review №32

2020-01-21 17:50:13

One of the best Starbucks locations. Generous seating, lots of light, spacious ordering area, good staff, plus drive thru if you want it. I drive out of my way for this one.

Review №33

2021-01-08 16:09:47

Second time I didnt get what I asked for at this location. A caramel macchiato with extra foam had no foam and no caramel sauce. A caramel mocha with whip has no caramel & no whip. Maybe they have something against caramel?

Review №34

2020-06-05 21:10:09

Great customer service, clean store and parking lot, they get through their mobile orders very fast and never charged me extra for whipped cream :P

Review №35

2023-11-20 00:08:15

Really great experience. Kind servers

Review №36

2023-04-30 17:55:30

It’s great to have your order done correctly

Review №37

2021-07-27 19:22:29

Quick service and friendly staff. Love their coffee and my kids like their baked goods.

Review №38

2023-05-21 22:07:40

OMG, I was so surprised at the size of the pup cup! Lily says thank you!!!

Review №39

2021-11-26 19:32:43

Great staff and excellent customer service. Starbucks with a drive through. What more could you ask for

Review №40

2023-01-22 03:41:34

Easy to get to drive-through never messed up an order

Review №41

2022-02-17 05:30:49

Drive through was long, so I walked inside to order my dirty chai, and it was 1 of the best dirty chais EVER!

Review №42

2020-12-02 18:49:26

Best Starbucks employees EVER!!! They’re all wonderful, beautiful people that always warmly greet me!!! ❤️💪🏽

Review №43

2019-12-04 00:17:58

The service is quick and the baristas are always so friendly and happy, the drinks i order always come out perfect.

Review №44

2021-12-14 16:41:58

They are fast and the drive-thru is great. Free wifi if you need it.

Review №45

2020-12-12 00:43:53

Person at the window asked for my pronouns, in a really respectful and friendly way! doesnt happen enough and it was greatly appreciated.

Review №46

2021-11-14 20:13:11

Very friendly staff. The busiest coffee place in town is the only complaint I could come up with.

Review №47

2020-02-25 15:50:32

Clean, comfortable and new. Great to have a drive-thru Starbucks in town! Great staff!

Review №48

2020-08-08 21:59:39

I understand that this is mainly a drive through but mobile pick up costumers need fast service as well.

Review №49

2021-02-02 22:10:12

This is the best Starbucks in the Santa Cruz area. Excellent staff and consistently great quality

Review №50

2020-12-19 20:27:19

Fast service and I can honestly say it was the best cup of coffee I have had in a long time

Review №51

2022-10-15 11:50:43

We were waiting outside for ten minutes in the cold, fifteen minutes after they were suppose to open. They looked at us and just kept working. We left.

Review №52

2019-05-24 03:13:25

An excellent Starbucks to stop at on the way to the beach. A very modern layout both comfortable and quiet for studying.

Review №53

2020-11-25 00:20:16

Badass staff and service. Drink was hot and made perfectly. 10/10 i do recommend.

Review №54

2023-06-25 20:30:34

Beautiful location and has a charging station close

Review №55

2022-01-10 19:00:09

Just like all Starbucks, mobile orders can be quite long but, you get what you pay for.

Review №56

2019-07-03 15:52:12

The most pristine Starbucks Ive ever laid eyes on. You can tell exactly where their property ends.

Review №57

2023-12-14 17:54:00

Love the snowman Cookie !!

Review №58

2021-06-24 19:34:54

Bummed. Nitro cold brew broken. Moving on to next Starbucks. Staff was nice.

Review №59

2024-02-11 02:04:56

The line for the drive through can be long...

Review №60

2022-03-08 17:08:02

Now that we can actually sit inside and drink our coffee, Starbucks once more makes sense.

Review №61

2021-02-20 04:45:51

Good luck finding a better one! They do a great job.

Review №62

2021-05-03 17:07:31

They are so friendly and so quick! Love this place!

Review №63

2023-09-24 21:18:40

Great coffee and staff!

Review №64

2020-07-30 19:01:30

Such a beautiful store. Fast and friendly too!

Review №65

2020-12-06 19:11:05

There is no outdoor seating, but the service was fast.

Review №66

2021-02-27 19:20:28

Starbucks has always excellent service, best Mocca anywhere !

Review №67

2020-01-20 05:26:09

The service was good and the staff is nice.

Review №68

2022-04-15 03:06:28

Such nice staff here!

Review №69

2021-11-28 14:05:57

Always great service with a great attitude!!

Review №70

2021-05-08 20:43:14

Always super friendly and fast!

Review №71

2019-07-11 15:54:05

Chill smells good coffee is great!

Review №72

2020-10-21 16:48:17

Love the staff who make it personal!

Review №73

2020-07-12 07:26:56

Quick service and great drink.

Review №74

2020-12-09 03:23:38

Found the cup my daughter has wanted

Review №75

2020-07-12 20:46:26

Friendly people wonderful service.

Review №76

2021-12-06 05:15:27

Its a Starbucks. What more do you need to know.

Review №77

2021-02-16 01:42:25

Excellent coffee!!! Great service!!!

Review №78

2020-11-29 02:01:04

My worker got her coffee there

Review №79

2021-03-11 23:37:33

Starbucks drive-thru. Saving the world one coffee at a time.

Review №80

2022-08-26 03:43:55

Best one in town!

Review №81

2020-06-14 16:00:14

Great help and good setup.

Review №82

2021-09-18 20:07:29

The batistas at this location are the best.

Review №83

2022-06-11 19:29:59

Good drinks, energetic people

Review №84

2021-04-24 01:17:18

These baristas are the best.

Review №85

2021-02-08 01:21:17

Bright clean nice place

Review №86

2022-03-24 23:38:56

Love Skypark Starbucks!

Review №87

2023-06-27 20:02:55

Always good

Review №88

2021-04-01 20:58:16

Always fabulous service!!

Review №89

2023-04-23 23:48:32

Always awesome

Review №90

2021-05-04 20:59:40

Friendly and fast service

Review №91

2023-03-15 19:12:56

Excellent staff

Review №92

2021-08-17 00:12:58

Its Starbucks nothing special

Review №93

2019-10-15 15:57:18

Great customer service

Review №94

2019-07-08 01:15:29

Great tea

Review №95

2023-07-13 18:55:01

GREAT!!!

Review №96

2020-11-27 02:03:56

Go to McDonalds across the street.

Review №97

2021-09-06 01:01:03

Coffee was too weak

Review №98

2021-09-22 23:35:38

Excellent service

Review №99

2021-05-10 15:05:01

Always great

Review №100

2022-03-01 16:57:54

Great service

Review №101

2021-11-23 18:04:17

Fast & Friendly

Review №102

2021-07-11 02:41:16

Great Latte..!!

Review №103

2020-05-25 20:37:57

Review №104

2020-11-10 11:02:55

Tiny carpark!

Review №105

2024-07-04 16:25:31

Starbuck is what it is. This location has a drivethru so thats nice. Not a lot of place in SV have drive thrus

Review №106

2022-04-15 01:16:33

Everything delicious 😋