Starbucks in Pasadena
Categories
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Coffee shop
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Breakfast restaurant
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Cafe
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Coffee store
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Espresso bar
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Internet cafe
Location on the map
Pasadena, Los Angeles County, California, US
Phone: +1 626-796-7330
Site: https://starbucks.com/store-...
Edit info
Site: https://starbucks.com/store-...
Opening hours
- Monday:5 AM–7:30 PM
- Tuesday:5 AM–7:30 PM
- Wednesday:5 AM–7:30 PM
- Thursday:5 AM–7:30 PM
- Friday:5 AM–7:30 PM
- Saturday:6 AM–7 PM
- Sunday:6 AM–7 PM
Total reviews rating 4.4
197 Reviews for Starbucks 2024:
Review №1
2024-07-02 13:33:06This location is never crowded. Theres plenty of parking, if you dont mind getting out of your car. Theres no drive-thru. All the staff is very friendly.
Review №2
2023-07-20 03:37:24So Im a customer service ambassador for MTA. Im often forced to work this section of the line because of my supervisoroccasionally Ill order something because my daily partners tend to prefer Starbucks Im not into my coffee that. much anyway today I decided to order a tea with lemonade normaly the staff here is chill and they love having us but today I noticed 2 of the girls there around 4 pm had a sorta chip on their shoulder not sure why as I always make an effort to be friendly the cashier who took my order was very nice unfortunately I accidentally tossed my recipe so I dont have a name to give you ......but again it was the girls who were there when we left about 415 just gave bad customer service :/ as a Google local guide Im a more then a little disappointed because this Starbucks is in a good spot
Review №3
2022-08-25 18:28:04I trust that this Starbucks has good drinks and the service might be good during the afternoon when there’s a lot of customers,However there should be no excuse to the service that we received for a catering order. We ordered four Coffee travelers for 5 PM. We arrived there at 5:30, where the two employees there were getting ready to close up shop. When we came in to pick up our order, they seemed completely surprised And said that they threw out all the coffee minutes ago and so will have to make everything for us again. I’m very confused by this, since the coffee should’ve been ready at 5 o’clock give or take 15 minutes. But to not have the order ready 30 minutes past the pick up time is unacceptable, especially considering the store was completely empty.For this lack of professionalism and effort to fulfill each and every customer‘s order, I give this Starbucks 2 stars. In a world where there are increasing labor shortages, this should not serve as an excuse for existing service people to deliver a lower standard.
Review №4
2024-06-18 15:59:01Xander is incredible and after I made a mistake as a customer I was able to call in. He fixed it right away and was kind, considerate, and timely. 5/5 stars for this place!!
Review №5
2023-02-15 22:30:14These kids work hard, put up with the boo sht that are peoples ridiculous orders during the crowded morning but do it with a smile and sincerity. I dont even know who the manager is since they are like a well oiled machine and are all equally nice. Special props to whoevers playlist is on in the afternoon.
Review №6
2019-10-20 17:48:05I had a delicious Pumpkin spice latte here this morning. A nice Starbucks located right next to the Gold Line train station and CVS store. I like this Starbucks. The only downside is homeless people using the bathroom to clean up for 20 or 30 minutes sometimes. This is a problem which effects many businesses in Pasadena including our public libraries, fast food establishments and public parks.
Review №7
2024-02-25 02:29:42Restroom disgusting. Homeless used it didn’t lock the door went inside and was doing weird stuff in there. Gross. Wipe up the tables more often please.
Review №8
2023-12-17 23:31:16First off, excellent employees with awesome attitudes. Very friendly and helpful, clean shop. Only downfall no drivethru. Stopped here before going to visit a relative at local hospital both my drinks were put in a cup holder and in a bag so i could carry it. Drinks made it not spilling a drop. Definitely coming to this starbucks again. Hopefully inget the same employee helping me!!!!
Review №9
2021-12-31 19:50:08Staff is always polite and usually gets mobile orders ahead of time. Been coming to this Starbucks for the past 6 years and can’t remember if they ever got my orders wrong. Appreciate the staff !
Review №10
2022-06-01 22:01:58Joseph made me feel so welcomed. I literally want to come back just because of the welcoming atmosphere.Fast efficient service with plenty of parking.