Starbucks in Monterey Park

Review №1

2024-05-20 15:34:28

Both the caramel Frappuccino and the pink drink were the best weve had in a while. The service was ridiculously slow but I gave 4 stars because they apologized for that and were polite. Other customers were rude as to the wait, possibly someone walked off with a couple peoples drinks

Review №2

2024-05-05 09:33:47

Been here a few times and the service has been mediocre, but today the service was super horrible. I placed a mobile order and upon pick up the rude guy with attitude at the window was trying to give me only 1 drink when i ordered and clearly states on the drink sticker 6 items. i corrected him nicely and even with that he was rude and gave more attitude. I asked for a cup holder since one was not offered or given. I would of understood for him not to offer or give one for 1 or maybe 2 drinks but i had 4! Once i received my drinks i noticed they had my drinks wrong even though it clearly stated on the order sticker the correct way for it to be done. for example, on one drink we requested no whip cream, extra shots of espresso and oat milk, we received it with whip cream, regular milk, and no espresso and of course I was charged for the extra shots, the next drink stated oat milk as well and regular milk was used again and again i was charged for a request for extra crunch topping and yet there was no topping at all. we refused to wait again for them to correct our drink especially since they were already less than friendly and lacking customer service . we didnt want them to spit in our drinks or continue to receive their bad attitude. We just took it as a loss but we def will not be going back to this location or recommend anyone else come to this location

Review №3

2024-01-22 01:58:48

Awful experience i had with them.. been to this Starbucks a couple of times and this is the first time I’ve experienced this so decided to leave a review. they close their front door at about 5pm so even though you placed an order online you still have to go on the drive thru route just to get your drinks. Isn’t it easier just to open the door and let people get in to take their drinks?? If you don’t want people to order at the counter that’s fine just make a note or at least don’t lock the door?? Then no one helped us even though we knocked on the door a couple of times. Just so rude and didn’t make sense at all. I hope whoever runs the store sees this and hopefully change your policy on that. It’s a total waste of time, it’s so easy for me just to go in store and pickup my drinks rather than waiting for the line at drive thru for 20min and also my drinks are not fresh made because of that wait. Ridiculous..

Review №4

2023-09-25 15:22:18

Used drive-thru to get pumpkin spiced latte and pastry. My drink was far from being full. I asked fora venti but it was missing a lot.

Review №5

2022-07-01 20:03:44

I was about to get my regular ice caffe mocha but Barista told me to try new chocolate cream cold brew… I really liked the flavor…

Review №6

2022-12-17 05:06:21

This is our first time at this Starbucks at the Monterey Park Market Place this Starbucks is very nice interior and the staff is very friendly and knowledgeable about the drinks they make.

Review №7

2023-06-15 03:48:55

Drinks are standard Starbucks quality.Uniquely designed Starbucks, very long.Always busy.2x bathrooms available.Quite a few tables.1 giant table.1 double tableThe rest of the seats are bench single-tables.High chairs available.Tables could be cleaner.Good Staff.Decent Service.Night shift music is overall awful. Some new rap (J. Cole, 21 Savage, Morray). If you want music/rap talking about n1ggas and h0es, stick to old rappers.

Review №8

2023-12-13 18:06:50

If you plan an evening or weekend trip, please make sure that Jesus, Alyssa, or Anthony are working. These barristas take very good of their customers, and know your order if youre a frequent customer. They make drive-thru orders a pleasant and charismatic experience. Our orders always come out right when they are working during our visit. Plus they are good with customers who bring their pets during drive-thru visits. Our dogs only trust them, and dont get aggressive when Jesus, Alyssa, and Anthony are at the drive-thru window. Please make sure to tip them during visit (or after if you pay with Starbucks app).

Review №9

2021-02-12 17:35:33

Drive thru availableStaff is super nicePlenty of social distancing markers including directions where to line up and pay as well as ones to let you know where to wait for your order.Parking:Shared lot with lots of businesses. It’s more hectic to get in and out of on peaks hours/days but you can usually always find parking.Located next to Home Depot

Review №10

2021-05-12 18:01:06

With tea and no water you get a full cup of what you ordered,however with coffee you get this...!? And the new strawberry funnel cake frappe doesnt not taste good.Still love this location, I knew youre just following Corp. Orders.