Presentation on Map Reviews Nearby

Starbucks in San Francisco

3.7 (197) 499 Bay St, San Francisco, CA 94133, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

San Francisco, City and County of San Francisco, California, US

Phone: +1 415-409-1847
Site: https://starbucks.com/store-...

Opening hours

Monday:5:30 AM–6 PM
Tuesday:5:30 AM–6 PM
Wednesday:5:30 AM–6 PM
Thursday:5:30 AM–6 PM
Friday:5:30 AM–6 PM
Saturday:5:30 AM–6 PM
Sunday:6 AM–6 PM

Edit info

Total reviews rating 3.7

197 Reviews for Starbucks 2024:

Review №1

2024-04-05 03:06:29

Not many seats, it’s high chair!Many tourists are here~I got to seat at the back of store with windows. Beautiful green tree views.Music is a bit loud, not a place for work.Good service workers

Review №2

2024-07-04 17:38:43

I see Kendall got other shout outs here. Give this human a bonus ASAP. I’d be a loyal Starbucks customer if every Starbucks had this service.Got to try a fun new olive oil drink, spent more than I normally do and loved it. Would have never tried if not for the great service.

Review №3

2024-04-27 18:27:03

This is by far the worst starbucks franchise I’ve ever been to. Ordered a venti iced oatmilk lavender latte and a bacon gouda egg sandwich, spelled my name with three letters. Sandwich comes out immediately with only one strip of bacon on it and after twenty additional minutes, she brings me a tall iced blonde espresso latte with no lavender powder at all. I tell her and she takes me to the register and tries to charge me an additional $1.10! Like, what?

Review №4

2024-02-13 17:12:42

One of my favorite locations they are quick and the customer service will bring a great start to your morning for a wonderful day, Kendell and i forget her name the lady with glasses and blonde hair and the crew are always so awesome ! If i could give 10 stars i would!

Review №5

2018-11-08 02:18:51

I love Starbucks, but this one definitely lacked customer service. The staff were not friendly at all. I asked for a pink drink and it literally looked and tasted like dirty grey water and had no strawberries in it at all. I showed them a photo of what a pink drink should look like and they just stared at me like I was crazy. They eventually made another which was exactly what a pink drink should be. Very lazy and rude.

Review №6

2024-05-19 14:41:45

Be sure to check your mobile orders! Ordered everything bagel with cream cheese, bag said everything bagel with cream cheese, got back to my hotel and lo and behold, no cream cheese. Check everything before you leave the store!

Review №7

2023-12-31 00:42:12

The staff is amazing and the coffe too! But I am sure they can do it better with the hygiene and cleanliness of the place that is very poor. Wherever you touch is sticky or dirty, the counters, the doors… everywhere 😓.

Review №8

2018-06-03 01:21:20

Worst Starbucks I’ve been too yet. From the moment we walked in, it was disgustingly messy, urine and toilet paper scattered across the bathroom floor, baristas let coffees sit on bar without notifying customers our coffees we ready, refuse to call out coffee orders, staff not in uniform but in gym shorts, staff’s attitude not “wanting to be here” or refuse to greet customer, grab n go fridge was scarce, and the list goes on. Seriously don’t come here. Worth walking to the nearest location. Side note: my iced latte which is simplest to make, wasn’t even worth the hassle here.

Review №9

2023-02-10 15:20:18

How can there not be any tables or chairs, with the huge amount of floor space you have available? Not only is it wasted real estate and wasted space you’re paying for rent, but it’s also a waste for the customers who see a store and want to sit down but can’t because there’s nowhere to sit down on!

Review №10

2023-08-22 14:30:34

Perhaps the slowest service we have ever experienced at a Starbucks outlet. The order was for a single fruit cooler and it took 20 minutes. Baristas can only manage to make one order at a time, a not so customer centric practice. Just happy our Starbucks at home is the exact opposite of this experience. The lead or manager seemed only interested in wiping down the occasional table, instead of pitching in to expedite orders.

Review №11

2023-12-04 22:22:44

Staff was friendly and talkative. Both drinks we ordered were made well. This time we went it was not as crowded as the times before, considering its right at the cable car turnaround.

Review №12

2023-08-04 17:33:51

Bad customer treatment, no respect or morals, and on top of that I asked them for double chat coffee, they gave me some coffee, and when I inquired About coffee I told them this is not my usual coffee they didnt seem to care as if I took it for free even though I paid them 4$This is the last time I enter them

Review №13

2023-12-30 17:15:58

There were several pieces of merchandise on sale some without a price, I asked the employee about the sale items and they couldnt help us. She stated that it is all still ringing up at full price and they couldnt do anything about it! Why put 1/2 price stickers on merchandise if you dont intent on giving the discount!?

Review №14

2018-07-16 02:22:57

This location is a bit small, total of 5 tables: 2 high and 3 low. This is the dirtiest Starbucks that I have visited. I dont blame the employees. I blame Martha and other tourists who left behind their trashes, especially the paper from the straw.

Review №15

2024-01-12 18:02:16

The service and coffee were great. The inside of the shop could have been cleaner.

Review №16

2024-04-10 04:18:37

Location is actually filthy and its sad to say probably a zoo is cleaner than this place.

Review №17

2023-06-23 01:31:53

This place gets super crowded after 8:30am on weekdays, I had to wait over 20 min for my coffee.Order ahead and save half an hour of your day.The place doesnt have any seating, like a lot of Starbucks in San Francisco. Not sure why it is that way.Coffee is as good as any Starbucks, food options are the same.This is a take out place, not a Starbucks where you will relax and spend an hour having your coffee.

Review №18

2023-09-23 00:37:33

Horrendous service and distressing level of unprofessionalism. Multiple customers asked to use the restroom and the manager refused. His excuse was that bathrooms should be cleaned regularly despite admitting to have missed the appointed 4pm cleaning and having just let another customer use the facilities. He instead turned customers away, refused service, and ultimately lost business. In an industry which is centered on customer service, he has made a horrible business and legal decision in refusing use of restroom facilities to customers.

Review №19

2023-07-23 01:46:32

Bought drinks and requested attendant to hold to drinks. I know I was late by 23mins and they had closed up so I understand that they didnt keep the drinks. But I still tried my luck since I paid for the drinks and knocked on the door as the same attendant was there, she totally ignored me and shook her head as a firm *No*. I felt let down.

Review №20

2023-07-29 13:27:26

3.5 stars is waaaaay too many. I arrived 20 minutes after they opened. There were 3 baristas and one other guy in the store. They informed me they ran out of coffee. Taking my money was accomplished quickly and efficiently. After that? Start your wait in a dirty, dingy and uninviting waiting room of decay and misery for the confused and overwhelmed baristas trying to somehow conjure up four cups of coffee (2 for me and 2 for the other guy). Starbucks would close this store if they had any humanity. You can get coffee across the street at the gas station.

Review №21

2022-08-30 20:10:59

The Lady with the name Pina is absolutely gorgeous and amazing! She always provide best customer service every time!

Review №22

2023-07-02 21:02:56

Worst Starbucks ever! Poor customer service, needs more staff so drinks can be prepared faster. No seating! Tables dirty.No idea why the coffee is so weak is US Starbucks? Nothing else to say really!

Review №23

2020-08-05 15:03:37

The only thing that this morning goes through 3 venti cafes and I do not understand why the blonde double shop venti just because I ordered it with little ice, they give me the medium size in a large glass .. I think they should remove the venti because it is the size big is a robbery

Review №24

2023-07-31 15:20:38

CATE who works here needs firing ! Awful customer service !Shouting, telling customer what to do, who does she think she is when I told her about her poor attitude she said “welcome to San Francisco” what an absolute disgrace to the city she is a real miserable old woman.I hope when she travels somewhere someone shows her what hospitality is.

Review №25

2023-04-24 00:07:05

Service is good, but the whole place urgently needs some clean up work, dirt just everywhere, windows, walls. Should not be a massive effort to make it shiny.

Review №26

2023-11-16 01:38:10

The person who took my drink order was totally awesome. My decaf Americano with cream was perfect.

Review №27

2022-12-29 03:10:00

Great location, friendly staff and the drinks came out perfect and quickly. Love the Double Smoked Bacon, Cheddar n Egg Sandwich, we also had Yogurt and the Bacon, Gouda & Egg Sandwich.. All was great..

Review №28

2023-09-09 17:46:33

Absolutely rude. Entered our order wrong then told us it was our job to get them to make it right. ALL staff should be replaced.

Review №29

2023-11-02 14:48:27

Food and drink were just what you would imagine and thats a good thing. Very spartan interior, no doubt due to the occasional homeless customer.

Review №30

2022-09-06 00:59:43

It said on the door/times that it closes at 6pm. It was 5:45pm and they didnt let me in.

Review №31

2023-07-31 16:13:27

The older guy (glasses, not a lot of hair) apparently doesnt know how to read orders or do them correctly. Maybe he shoukd go take some reading classes and then give the service industry a try again.

Review №32

2022-06-24 00:48:41

Ill always love Starbucks. The kids running these coffee shops are so professional now. I love the consistency of my coffee flavors when then they make it for me. It just tastes better. They brew love and serve happiness in a cup.❤️

Review №33

2022-11-28 15:16:11

7am. no customers. no dark roast. no cream cheese. music loud so repeated my order 3 times. tried to use stars. cashier mumbled something and my card got charged. cashier mask on below nose then seems to mumble. im ok with a mask but if you use it wrong then skip it. then had to fix my order. yikes hard pass. coffee luke warm and odd taste. i drink a lot of starbucks

Review №34

2017-10-12 20:38:55

Nice quick service, however is a bit small and could have more seating.

Review №35

2023-07-16 20:43:36

Great location (understand that it will have busy moments throughout the day), super kind staff. Definitely will visit again!

Review №36

2023-02-24 20:33:33

Your typical starbucks outlet. Not the best food but they suffice on such a cold day. No seats at all in this outlet (just standing tables) so thats a pity

Review №37

2022-03-13 01:35:43

There were no caribou coffee shops so Starbucks was it. On our last day on vacation we stopped in placed the order but while waiting noticed there was someone completing the orders and calling out the names. Maybe it was the mask but we couldnt hear anything so I asked her to speak up, she stopped looked at me and boldly said NO!

Review №38

2019-02-21 08:08:03

It was freezing cold after exiting the cable car. Ducked in here to grab a hot beverage. Service was great as well as my coffee. Store and tables were clean. I purchased a new mug to start my collection over (lost many because of the Camp Fire) keep up the great service.

Review №39

2021-09-29 16:06:06

Horrible customer service minus Matthew. Walked in for 3 drinks, sandwiches and 2 San Francisco mugs. My husband and I collect them from all over the world. I give the lady $100 bill. Guess what no change and no bags for my items.Just unacceptable. Do better!

Review №40

2023-05-22 12:54:06

They close extremely early, I lose my debit card there and they didnt help me to find or look into because they said It was illegal to enter, so at the end I lost the opportunity to use my card because I was there on holidays.

Review №41

2023-06-10 21:40:51

Very slow service. Nice folks working the counter but they need more support to handle larger crowds.

Review №42

2021-05-04 21:57:33

I was glad that they had their blonde roast ready to serve during both of my visits. The staff was friendly and efficient. Im not a huge Starbucks fan, but they did earn repeat business from me. 🙂

Review №43

2023-10-03 22:24:43

The employees working here LOVE what they do they are so helpful and thoughtful to every customer. 👏

Review №44

2022-11-20 23:36:07

Worst experience ever.. the staff worst service, order late, no comunication, bathroom worst ever. Need a good manager with proper skills and staff willing to work not just for a paycheck

Review №45

2018-07-03 23:14:08

I went here last week. Of course the bathroom was closed because a homeless druggie spread feces around on the floor. Employee was there with door open wondering what to do. They told me Trader Joes down the street had a public restroom. Great open door policy. Enjoy it.

Review №46

2020-01-27 16:34:09

Just of the ship Great place for coffee and a chat. It has good fast and free WiFi most importantly. The staff are plesently nice and also three is a good selection of food for a fast getaway seem a popular place. Forgot to mention real close to fishermans wharf,and pier 39, a must do.

Review №47

2022-08-03 01:54:54

I understand it’s difficult time to hire now, but this location keeps having employers who have no clue at work. It would’ve be nice to have them trained instead slowing down the whole line in the morning .

Review №48

2023-03-20 06:37:40

Great place for a fast refreshment!

Review №49

2018-11-29 03:15:57

Good location next to Mason and Powell cable car turn around point.

Review №50

2018-02-04 07:02:00

This is a very good location as it is near the Fishermans wharf and next to the cable car turn station.I would give 5 stars, but sometimes when you ask them for Decaf coffee, they just tell you that they are out of it and if you dont precisely ask them to make some more, sometimes they wont offer to make more hoping you will just go away. If you ask them to make some more, they will but I feel that you should not beg them to make Decaf coffee at the coffee place (its not like I am asking for free coffee). Almost every gas station has Decaf coffee and I feel that its not too much to ask for a Coffee place to serve Decaf coffee at any time of the day while they are still open for service.Also, find that many of the homeless people end up using their restroom and many times they restroom smells so bad that its hard to breath in the restroom. I understand that they can not habe someone sit by the door of the restroom to keep homeless people washing themselves in there, but perhaps have a code lock on the door, and that way, I feel less of the homeless people will be showering in there, etc...Otherwise, the place is a good place to stop by and they also have decent size sit down area to enjoy your coffee.

Review №51

2021-09-04 13:37:58

Nice little place. The only thing it’s is only take out. But at least service is fast, friendly, and tasty like always. Even they speak Spanish. Clean bathroom too.

Review №52

2023-06-24 21:56:34

No any chair can be taken, 😢I came here for relax after long walk

Review №53

2019-04-22 01:37:04

Matthew is not nice. I walk in, say “Hi, how are you?!” He just looks at me with a frown and says, “What can i get for you?” Then when I said I don’t want a receipt he rolled his eyes. My husband and I will not go back. Gave it one star because my drink was good.

Review №54

2017-11-30 01:40:24

Typical Starbucks. Cant really get any different other than the staff and how the beverages are made. Completely satisfied other than it bring consistantly crowded until late at night. Nice feature about the place though are the wireless charging pads that are built into the large table in the middle. I have the Galaxy Note 8 so it supports the wireless charging facilities but it is limited to a trickle charge which can take quite a while. While it is a nice touch you are better off being your own charger and plugging it in an available outlet.

Review №55

2019-03-11 09:30:28

Wow! I have never ever been to a Starbucks and thought to myself this place is disgusting..... Well today those were my thoughts when I went to this Starbucks. There was no way I was in a Starbucks but I was and it wasnt just the bathrooms as the pictures below show. It was the whole store. And the worst thing is it was dead so they could have been cleaning up the nasty floors with coffee stains and trash throughout the store but no they were just standing around talking. And on top of that he was training someone (suppose to be training)so now he is teaching the new person bad habits. It really saddens me that a Starbucks was in that bad of shape.

Review №56

2023-04-30 21:28:20

Probably the worst Starbucks I’ve ever seen. People working here are bored out of their minds. Wrong order, they forgot the food, this place is not remotely as clean as it should be. 🤢🤢🤢

Review №57

2023-10-18 19:25:29

Good place to get your coffee. Good associate, thank you 😊

Review №58

2018-03-10 03:19:11

Not enough seats, the usual dronelike Apple laptop crowd monopolizing all available seating, crumbs and detritus on the available table space of one empty seat. Place had about 20 people in it, about 4 or 5 of them appeared to be drinking coffee. My group of three walked out.

Review №59

2018-11-09 12:24:19

Avoid this places!!!My husband and I visited San Francisco’s for our anniversary, we passed by this location on our way to the pier, we ordered around $30 on sandwiches, snacks and 2 coffees(we didn’t got a receipt). When we received our order a coffee was missing, my husband went up to the cashier (a very unhappy lady between 40-50 yrs) he tells her “I’m sorry, I am missing a coffee” her answer was “So” with a straight face. My husband said “well, can I get my coffee?” She looked at my husband again with a straight face and said “so are you going to order?”Please train your crew on how to handle this situation and also teach them some manners.

Review №60

2016-07-04 19:16:38

Very bad service. No place to sit down. I was told this is what they do on July 4th. Unoccupied chair was available. I was told chair was for employees only. Bosss orders. I asked to speak with Boss. Boss not there, would have to call. I advised I am diabetic, I need a place to sit. I was told it doesnt matter. If you want to drink your coffee sitting down dont go to this Starbucks today!

Review №61

2017-06-17 16:18:07

Yes, its like all the other Starbucks, but the consistency should be noted.Ill be honest, I detest Starbucks coffee milk drinks, but when you want a coffee dessert in liquid form, a consistent frappuccino can really hit the spot.So Ill add a star because you get what you expect every single time.

Review №62

2018-05-10 00:58:18

Worst Starbucks I have been to consistently. They always mess up the coffees, whether it be terrible espresso (tastes super burnt), bad mixes with too much syrup, or just missing supplies such as the right cups for the drink.Normally when I go to Starbucks I dont have to worry about the quality of the coffee, but not at this one. I will be looking for another Starbucks / coffee shop close to me now.

Review №63

2019-12-17 10:38:41

Great taste and great value if you follow their e-coupons promotions. Special happy hours promo, 150 stars bonus promotion plus many opportunities to collect stars to redeem your food or drink.

Review №64

2020-01-04 03:39:10

The cashier yelled us and run us from the place, because they were going to close. That happened on December 31st at the nigth. We were two different families and she told us get out of here, move move while she moved her hand and stayed on the door. This service is Terrible, dont go to this place.

Review №65

2024-06-23 16:57:35

Poorly trained staff...

Review №66

2018-03-18 20:43:57

This was the worst starbucks I have ever been, in all countries. Awful costumer service. one attendent just refuses to sell me a Ethiopia kayon saying that would be too much work and he wouldnt do that. and then told me that if I want to drink a starbucks premium coffee, I should go to other coffee specialized place... would never come back.and I saw them opening the restroom door with a woman insidem just because she was there for more than 10 minutes, thats a crime!

Review №67

2023-04-06 20:43:02

Busy location longer than usual waits but they have nice employees here.

Review №68

2023-09-12 01:01:45

Rude manger and workers.did not let me order although I came before closing time

Review №69

2023-10-17 00:09:03

I like the service in this particular Starbucks. The only point to improve is to have some chairs 🪑 in the tables…

Review №70

2019-09-13 01:59:09

Great location for a Starbucks. The baristas were actually talented as well.

Review №71

2017-09-04 05:02:52

Guy taking my order was great! Guy calling out the drinks when theyre done, sucked. He did not call out my Name on the cup And he called out the wrong drink. My Midnight Mint Mocha Frappuccino is not a Double Chocolaty Chip, which he called out when placing it on the counter.

Review №72

2024-06-04 19:29:12

Not many options for food.

Review №73

2017-07-05 09:19:41

Charging 1$ for a glass of water from your customers is unacceptable, you should be ashamed of yourselves taking advantage of your customers like that.They also charged me extra for my regular black coffee.Place was extremely dirty as was the bathroom.. will not come to this branch ever again

Review №74

2023-06-14 02:49:06

Great service as always, our breakfast go to for food and coffee!

Review №75

2023-07-27 15:41:12

Brutal wait time. At the end of a cable car route . Short staffed and very slow .

Review №76

2018-03-30 17:21:41

Always packed with tourists. Very slow. Youre not popping in to grab a quick coffee here!Otherwise, friendly staff and all the normal Starbucks things.

Review №77

2023-02-12 04:35:30

Short on staff and poor service. I practically had to raise my voice to say excuse me so I could ask them for a Splenda for my coffee.

Review №78

2018-11-25 02:13:11

I ordered a Venti white chocolate Mocha and was given a grande. I was charged for a grande but the point is I wanted a Venti. I left right away because I needed to catch a bus back to my hotel. Then I took a sip of my drink and it didnt even taste like a white chocolate Mocha. Very disappointing.

Review №79

2018-03-29 04:16:57

Its my first time at this place I get in at 8:45 pm at 8:55 pm manager was putting al chairs up and telling costumers to get out cuz it close at 9:00 pm in a really rude way didnt listen cuz according to the web they close at 10 and I tell him that they need to update they web cuz the difference of time and he just say in a rude way again that the schedule was on the door

Review №80

2023-07-03 02:25:16

Not your typical Starbucks; it needs a good cleaning and the baristas might need a refresher or two on certain drinks.

Review №81

2019-07-13 04:08:38

Cashier Catherine has bad attitude, tables and floor needs some attention garbage all over

Review №82

2018-12-14 18:29:28

Your average Starbucks. Nice employees, clean-ish, 1 bathroom, fairly busy most times, but you know what youre going to get when you order your favorite menu items.

Review №83

2019-11-18 23:44:06

Nice little shop to grab coffee near the warf. The barista Desi is amazing!! She made my coffee just right!! If you ever stop here, ask for her, shes the best ever!!!

Review №84

2018-04-29 18:58:07

Its a high throughput Starbucks in a heavy tourist area... Service is fine, they could use a more effective layout given the traffic volume, and perhaps a more rigorous cleaning routine.

Review №85

2022-11-25 23:07:54

So close to Fisherman!

Review №86

2015-12-30 00:30:29

Its quite a big coffee shop. Has good amount of seats to relax and have a coffee. 3 stars because only 3 people works at this shop and when crowded you end up waiting for 20-30 mins to have your coffee.

Review №87

2019-11-11 15:02:54

Another nice Starbucks!

Review №88

2022-05-01 20:34:37

A cashier was a liar. After I purchased a coffee, I asked the passcode of the restroom. He said that the restroom was out of order. When I was back after 10 min, I saw that another customer was using the restroom.

Review №89

2018-12-01 19:52:21

Been here three times. Each time I receive extremely slow service and every time they forget the almond milk which I paid for. When I ask politely for them to add some, I get a rude look.

Review №90

2023-04-02 02:12:22

Huge space - not even one chair. Service is not friendly. Just find somewhere else to buy coffee.

Review №91

2017-06-15 15:36:52

Its actually pretty much like any other Starbucks that youll find around, but because this is located right by the trolley stop, it makes this outlet rather popular. But its no big deal if you ask me, its just another Starbucks thats not more impressive than the next.

Review №92

2016-06-24 06:24:40

Just like all the Starbucks in San Francisco. However, its not the most clean one. Food crumbs on the table. Flies fly around. But they serve your drink in a fast and friendly way.

Review №93

2016-11-15 22:55:32

Typical city Starbucks, a little bit dirty (dont mention the toilets), but with fast service. Im giving props to the cashiers who have to deal with tourists every single day that either dont know how to order or dont speak English. Talking about language barriers.Verstehen Sie Deutsch?

Review №94

2020-08-23 19:14:10

Food and drink was good but workers dont acknowledge you at all so walk up to counter and speak up if your picking up your order.

Review №95

2019-10-26 23:01:01

This location has closed all it’s outlets so you can’t charge. Head three blocks down to 901 Columbus caffe. Ample outlets, bathroom and great staff.

Review №96

2021-07-30 23:16:23

They didnt have Anything of what were tran to order saying that the machine was broken, it looked like they’re were just trying to sell what was easy to make like regular coffee…. 👎🏼👎🏼 … not recommended

Review №97

2021-02-19 21:24:47

Personally i dont like starbucks and have since stopped drinking their overpriced coffee due to their disrespectful attitude and the lack of consequences to the employees who continue in their actions against our LEOs. 😒

Review №98

2017-08-22 15:58:59

The young lady that helped me was patient and informative. My coffee was hot and strong. These tbings assisted me in beginning a wonderful day!

Review №99

2019-02-27 21:45:58

Great location, cappuccino & lemon cake a must for breakfast. A little stop after a city walk is mandatory, relax, good coffee and nice staff.

Review №100

2017-06-20 17:51:36

Just another starbucks. Good place to hang out. Enough seating available. Mobile ordering is very handy, so that it is available by the time I reach the cafe.

Review №101

2023-04-20 15:32:32

Very friendly staff, quick service even when busy.

Review №102

2014-09-10 17:12:35

One employee seems to be the bully of the bunch and creates a negative vibe. Just walk two blocks down and you will get the usual smiles you are used to.

Review №103

2019-07-05 23:31:44

Just your classic starbucks. Quick and friendly service was provided as per usual for starbucks. I had the guava iced tea and it was very good.

Review №104

2023-06-14 16:26:34

Its Starbucks! High top tables only when I went there

Review №105

2018-11-06 21:23:44

Nice 👍 yet managers do all the work and employees are so slow it took 15 min for drip coffee and two people in line ...lame and 😴..tourists also make it freakyAnd bathroom is a health code issue

Review №106

2015-10-18 21:15:10

Rund down Starbucks. Toilets are a mess due to the cable car stop. Therfore loads of tourists queuing for the restrooms.Intetieur needs some love.

Review №107

2023-07-23 21:46:29

They mess up orders and take too long

Review №108

2023-02-19 21:09:54

Made the wrong order for me twice and the place was extremely dirty

Review №109

2019-08-16 13:03:01

If you’re a paying customer and expect to use the restroom, don’t plan on it because this location doesn’t lock the bathroom so junkies use it. The staff are incredibly rude as well.

Review №110

2023-01-23 01:30:23

My order was not right. No tables to sit inside.

Review №111

2024-03-10 08:26:49

Need more tables

Review №112

2022-10-02 20:45:51

There are no tables or chairs in this branch, inconvenient for coffee

Review №113

2023-09-11 22:22:31

No seating, very very poor customer service

Review №114

2021-08-01 16:56:36

No bathroom, no caps takes em 10 mins to make a drink while it’s not busy. Just bad experience

Review №115

2018-10-25 15:35:25

Good location near the hotels. Friendly staff. Service can take an extra few minutes.

Review №116

2023-05-30 04:44:00

Nice customer service, great coffee.

Review №117

2017-10-11 00:05:24

Not the friendliest baristas, but the chicken and artichoke sandwich was good, while the place wasn’t too busy.

Review №118

2019-10-08 19:16:55

Great customer service clean and didn’t have to wait long. Great place

Review №119

2024-05-22 18:23:28

Always a treat

Review №120

2021-05-09 23:33:56

Quick and friendly service, however the restaurant could use a good cleaning.

Review №121

2017-08-19 23:32:46

Staff is quick. Restrooms are not well maintained due to the tremendous influx of folks visiting the nearby pier

Review №122

2023-03-13 18:53:04

Cashier was reading messages from her phone while taking orders

Review №123

2018-02-09 13:37:42

Dirty, disengaged staff and pricy. You can do definitely better than that. For a breakfast on the go only.

Review №124

2017-07-12 07:44:30

Standard Starbucks at the end terminal if the cable car. Good place to get a bit of rest after walking around fishermans wharf

Review №125

2022-01-10 01:52:27

Waited more than 10-15 mins for a mocha and they gave a wrong coffee!!

Review №126

2012-10-22 00:00:30

The selection of sweets and cake at this store is very poor! only 10min down the road the Starbucks has delicious chocolate and lemon cake.

Review №127

2017-04-10 17:49:14

What can one say, good coffeeand friendly service. Near entertainment and fun spots.

Review №128

2019-01-22 02:45:31

It was a nice place, it had nice employees, and delicious drinks, I was sad when it closed down.

Review №129

2018-09-19 04:16:11

I dont need to visit to know their coffee is bad because they are all the same and they dont know how to make coffee. I wish they would stop coming up when I search for coffee roasters.

Review №130

2017-10-17 15:17:48

Baristas are hostile about refills and ignorant of company policy. They insisted on refilling a hot beverage cup with iced coffee.

Review №131

2016-12-07 22:55:34

Cozy atmosphere, nice staffs to help you out. Wifi is really fast, too.

Review №132

2019-06-15 23:47:43

Completely disorganized, staff were openly rude, and the drink I received was not what I ordered.

Review №133

2021-08-09 22:12:57

Asked about availability of their travelers coffee 96oz purchase. Will get it for next group meeting.

Review №134

2021-09-06 21:21:08

Had almost no syrups, didn’t make drinks right, staff had poor listening skills

Review №135

2017-06-20 18:00:21

Staff really nice, but was the worse coffee I ever had!

Review №136

2017-02-02 16:01:30

Once you got your Coffee the WiFi is great and you can relax. The rest is normal here to

Review №137

2023-08-05 16:31:50

Staff disorganized. Took 25 minutes.

Review №138

2021-12-23 15:21:58

So thankful that they have a clean restroom and a friendly staff

Review №139

2018-09-12 19:58:14

Awesome very berry hibiscus! 👌🏻

Review №140

2017-09-22 02:51:48

Officially the dirtiest Starbucks I have ever been at. Disgusting. The workers are a bunch of kids just messing around on their phones playing around.

Review №141

2022-06-13 16:08:13

Never actually got to go here. Their hours of operations are the worst.

Review №142

2021-11-21 23:20:38

Horrible customer Service on Sunday they close 4 pm as per google app but they closed at 3:15 pm and staff think that they boss

Review №143

2020-03-05 05:10:38

Quick and effeciant staff. Breakfast is on point and keto options with egg white and red pepper.

Review №144

2016-06-29 07:14:07

Can be busy at peak times but had no problems here when I visited.

Review №145

2021-11-14 15:50:14

Worse starbucks experience ever. 20min for a cap...impolite barristas...sad.

Review №146

2023-02-09 06:55:52

The seating in the previously posted photos has been removed

Review №147

2017-08-27 14:18:07

Uber expensive, for industrial food sold as fresh. Cant see the appeal for this mainstream chain. Wouldnt come back.

Review №148

2019-06-12 17:04:01

Stars only going for Michael, greeted me and helped me fix my order. :)

Review №149

2019-01-18 01:43:20

Good street here

Review №150

2018-10-11 16:49:50

Love their coffee, latte is my choice with extra shot (they now call it double shot).

Review №151

2019-07-14 17:13:25

Comon guys, stop lying to yourself that Starbucks makes you favourite coffee. Bathroom out of order.

Review №152

2017-11-28 02:14:25

Nice place, just needs to be a step cleaner, thats Indiana for you though...

Review №153

2017-07-09 05:59:25

Dirty. Noisy. Crowded. I couldnt even order, the mess around me convinced me to go to another place.

Review №154

2019-02-26 06:08:10

Nice location, in front of cable tram. Good service and staff

Review №155

2019-04-15 19:46:21

Absolutely disgusting. Restroom was dirtier than any gas station restroom.

Review №156

2019-09-12 11:23:26

As usual good service and good coffee from Starbucks. Restrooms were clean.

Review №157

2021-12-10 17:30:52

Get citi cup :)

Review №158

2016-06-11 22:28:12

They make a great coffe, but you need to wait for a couple of minutes

Review №159

2017-09-21 20:49:19

Very organized took no time to get my coffee

Review №160

2023-10-17 18:30:32

No seats available inside

Review №161

2016-08-26 20:15:24

Rude staff ruin the experience. Kicking boxes across the floor and generally being terrible with customers. Not going here again.

Review №162

2019-08-05 01:32:28

They got the order wrong twice. Coffee was not good at all.

Review №163

2021-05-17 22:16:31

The people working are very rude. The one in the bayview is much better.

Review №164

2017-06-07 23:12:24

Gavin was kind and professional. Great job Gavin! Keep smiling.

Review №165

2020-11-29 17:03:52

Nothing special. Music is so loud that I needed to repeat my order three times

Review №166

2019-07-25 17:57:25

Just want a normal coffee, 15 mins is to long of a wait

Review №167

2017-09-22 02:58:50

I was traveling and visited this location, Not sure if its a busy store. But it felt unorganized and dirty.

Review №168

2020-11-13 22:54:38

The customer service from Emily is always top notch. GREAT SERVICE.

Review №169

2019-12-04 22:52:55

Not a great laptop working setup. They have no outlets whatsoever

Review №170

2019-08-28 17:07:55

Bad Starbucks. Cant make drinks properly and restroom has blood and feces on sink and toilet. Fire everyone. Start over.

Review №171

2017-10-08 01:44:59

Very good coffee (obviously, its Starbucks!)Its like a little bit of heaven in a cup!!

Review №172

2018-11-10 03:54:38

The staff were not friendly and were very unprofessional.

Review №173

2022-09-29 20:43:34

No tables to sit, no restrooms available.

Review №174

2018-03-30 01:40:49

Kiara was the best had awesome customer service thanks for your help

Review №175

2018-08-03 13:05:52

Extremely rude and unpleasant cashier guy with glasses, cool guy beard and pants adjusted halfway down his rear

Review №176

2021-12-05 14:48:05

Very close to my hotel so it is convenient

Review №177

2016-09-09 14:58:40

Location was a bit unclean after a long day of tourist but the quality overall is awesome.

Review №178

2018-04-13 23:55:25

Strange WiFi, outlets right under the ceiling, no frapucino. Too bad:(

Review №179

2017-09-15 00:32:35

Worst Starbucks ever. Filthy, very limited seating and staff would rather be elsewhere. So would I.

Review №180

2017-07-14 19:48:37

Best spot in Fishermans Wharf to get coffee and food for an affordable price.

Review №181

2017-09-02 22:20:34

This is not a coffee shop, this is litteraly the waiting room to a semi-public disease ridden bathroom.

Review №182

2021-09-27 15:50:14

Very rude and unprofessional. I’m not coming back ever.

Review №183

2017-08-23 18:08:11

Great serviceb& great staff. Very friendly & fast service!!

Review №184

2016-10-25 02:09:28

The service was good but the place was very dirty

Review №185

2017-05-18 03:45:58

Busy place coffee order was right but service at counter was very poor

Review №186

2018-01-14 19:39:36

Worst customer service by the cashier with a gotee... will not be back to this location, EVER!!!

Review №187

2023-09-16 00:15:55

The restroom code is 70213

Review №188

2014-12-11 13:41:26

Average service limited early morning person sraff seem distracted by other activity.

Review №189

2017-06-28 01:21:29

Friendly staff, happy to make an unusual coffee!

Review №190

2017-01-17 23:26:16

Quite slow service. Mess up my order to another. Restroom is closed.

Review №191

2017-07-31 04:48:05

Good service, lots of food options.

Review №192

2017-10-19 15:36:08

Horrible ordered maple pecan latte. She did not make it properly

Review №193

2018-09-03 04:35:23

Went in like 30 min before closing and they partically kicked us out!!

Review №194

2019-11-19 03:44:31

Americanos are hit or miss. But I keep trying. Darn green siren calling my name.

Review №195

2017-11-10 08:40:01

Rude as hell and they attempt to harass and get snoby smart attitude with people.

Review №196

2017-11-21 07:23:57

I never buy stuff here if I can help it but the internet access is free and fast!

Review №197

2018-01-08 02:41:08

Bathroom needed attention, my daughter slipped on the water on the floor.