Presentation on Map Reviews Nearby

Starbucks in San Francisco

3.8 (104) 99 Jackson St, San Francisco, CA 94111, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

San Francisco, City and County of San Francisco, California, US

Phone: +1 415-421-4464
Site: https://starbucks.com/store-...

Opening hours

Monday:Closed
Tuesday:6 AM–6 PM
Wednesday:6 AM–6 PM
Thursday:6 AM–6 PM
Friday:6 AM–6 PM
Saturday:6 AM–6 PM
Sunday:6 AM–2 PM

Edit info

Total reviews rating 3.8

104 Reviews for Starbucks 2024:

Review №1

2024-06-05 16:30:19

A great location for Starbucks. Friendly staff and fast service. Checkout was a breeze. The breakfast sandwich was perfect for the occasion. A cold Frappuccino and an individually wrapped Iced Lemon Loaf sealed the deal. The orange cake pop was surprisingly pleasant. Outdoor seating with a view. Until next time.

Review №2

2023-07-30 18:29:04

It might be because I’m from out of town but this is UNACCEPTABLE. I ordered the largest size as to share between 4 people. The cup isn’t even full. Staff had a DISGUSTING attitude. Except for Erika, only nice one.

Review №3

2021-10-28 00:50:27

Located at nice Area at gateway across Safeway.Greeted warmly when entered.Only issue that they didn’t meet my expectation is because published at Google that they close at 6pm, but the chairs outside are removed by 5:30pm. Therefore you don’t have seatings. All the indoor tables are blocked from being used, likely due to Covid.If too cold outside, and expecting to be indoors, it won’t be possible.

Review №4

2024-06-26 17:23:48

Amazing customer service at this place. Always fast and very friendly

Review №5

2017-02-02 01:18:04

Good place for coffee only. Not great place to study because very few usable outlets for computer. But lots of places to sit down and read or drink coffee.

Review №6

2023-11-05 17:30:03

So as you see in my pic They gave me the wrong order and didn’t listen to want I told them I wanted and gave me another order and when they made my other order they didn’t blend the drink the made it how they wanted waterly and taste like water I give you guys 👎🏽👎🏽👎🏽👎🏽👎🏽👎🏽 will never order from here

Review №7

2018-07-28 19:33:04

One thing is blue berry color and other is MOLD inside and on top of the scone... now I understand why the majority of people dont like Starbucks anymore 😑 theres nothing fresh about its food like they advertise.

Review №8

2023-09-16 21:54:33

Would you like to wait 20+ minutes for your coffee?Would you like to have homeless ppl walking around pulling their pants down and flashing everyone while waiting for coffee?Would you like to watch one person slowly make coffees for 10+ ppl in the store, including mobile orders, while two other employees stand around not helping at all?If so...youll love this place

Review №9

2022-10-18 17:11:09

Unfriendly service, no toilets, cups half full, bad internet, no power plugs, dirty tables - definitely nothing you would expect from Starbucks!

Review №10

2023-08-08 14:17:10

This Starbucks has to be the worst of them all in San Francisco. I live very close to this location and I used to come out frequently until I realize that they never have any consistent barista‘s or coffee maker workers. Just recently they made my drink wrong. I ask for a different drink & the barista had a really nasty attitude, accompanied with her colleague telling me to get out of the store. They also told me I could not get my money back.One of the girls name is serenity, and the other one is a short, fair skin, big eyed girl look like she’s from a different planet.

Review №11

2024-06-17 05:46:27

Long wait, wrong order even with few customers

Review №12

2016-06-04 14:57:13

I should have taken the time to drive to a local coffee shop. Girl at the register was nice but the girl making the drinks had an attitude with everyone. I think its funny that people think they can get away with treating other people badly. The atmosphere is nice except for that loud beeping that Starbucks seems to think is tolerable for humans to endure. Only worth it because it was the closest source of nourishment for me.

Review №13

2017-06-16 14:11:30

Usually good service and atmosphere. They forgot to make my drink one time and didnt offer a free one like other Starbucks have done in the past. Otherwise, a nice place to drop by in the mornings.

Review №14

2020-11-09 07:17:56

I was here on a Sunday afternoon in the COVID times in NOVEMBER. Service is average. The drink taste is same as most other stores. I order a venti (large) mint mocha and got a grande (medium) instead. I got charged for a grande so I did not complain ( good thing I ask for my receipt as this is not the first time at a starbucks) Store is clean and tidy. Three staff on board during my visit. I almost trip on a wet floor sign as it was a slight rainy afternoon. In doing so I knock over another sign. I wanted to pick it up and did so for one of the sign but one staff member prevented me to do so for the other. The staff team member said it will be done and 15 mins later. While trying to enjoy my drink. I had to go back in the store for a cup of hot water as visitors are not allowed to sit in, the same sign is still on the floor when I re-entered. I am a gold member. There was no one in line and I politely ask for a cup of hot water at the drink pick up area. But the was other people waiting for their drinks. I was told that I will not be charged because I had bought a drink. The drink was not hot enough and too sugary for my taste that was my reason for the hot water. I ask for a tall size cup of hot water and got a venti size. This place is crazy. I may not dress like the norm or was my hair in a tidy business manner but this place should not do this to a well mannered paying customer for over 6 years. Starbucks get it together. I dont expect a red carpet treatment.Just be clear and fair. I live a commoner peasant life. Geez.

Review №15

2024-02-20 08:51:04

An old time ice cream counter inside an Asian Restaurant!

Review №16

2017-01-28 14:35:37

These people for some reason do NOT ever want you to use their restroom. The service is terrible and the staff for the most part, depending on what time you are there, because not all of them are this way, but the majority of them are, they tend to want to close very early and shut down the restroom when you want to use it. Every time you go in there, when you guy, you have to get a code from them, but they just seem to be out of codes all the time and their response is, Sorry, its locked. So, no apology here; I dont go to this location any longer. POOR, POOR, POOR service. They do not care about the customer.

Review №17

2019-09-27 15:30:22

Excellent service. Barista didnt measure out my breve (heavy cream) latte correctly, the cup was an inch shy of full. But she fixed it immediately.

Review №18

2019-06-29 21:00:46

Well maintained and good customer service 😃

Review №19

2020-06-30 23:56:28

Great location. If you are visiting SF, you can grab your coffee and keep going to travel downtown so easily. Polite staff. Only the problem sometimes is parking. Thanks.

Review №20

2020-06-24 14:52:21

This Starbucks is open and allows you to enter and order drinks and food but the staff will not allow you to use the restroom. The gal said the bathroom is not open to public and refused use even though I just spent $30. I guess the staff did not want to spend little effort to clean the restroom. Poor excuse of the current epidemic for poor service Other businesses allow their restroom to be used

Review №21

2019-09-24 20:52:32

Only 2 people working. A male on the cash register and a girl preparing. When the blender stopped, she noticed me watching her. Instead of putting it in the plastic cup she put a couple more pump from those ingredients then put it back in the blender again. She put a lot of caramel and lots of Whipcream that is overflowing. Its a hot day and kind a busy day for them. She looked exhausted already. BTW this is the most horrible Caramel Frapuccino...EVER

Review №22

2016-09-24 05:02:46

Busy place. Nice people. Odd Fung Shui. Feels like an intersection due to the narrow walkway and dual entrances. Only 1 restroom. Not too much seating. Its very basic.

Review №23

2019-01-05 02:25:10

Bad customer service one of the ladies is very rude and if you order the pour in coffee she makes you wait for long time on purpose..if you people dont want to work why being in a place with that attitude and with a face of disgust. Seriously I hope someone could pay attention to some of the members of the morning crew

Review №24

2016-03-17 20:32:32

Before I head into the office I get oatmeal and an egg and cheese breakfast sandwich or the Spinach Feta Cheese Wrap. Good Wifi! Calm atmosphere and AMAZING MUSIC!! I always ask Siri to name that song their playing.

Review №25

2023-10-02 22:26:40

Mediocre drip coffee in an OK place served by a very friendly staff.

Review №26

2019-12-17 23:17:42

So clean, professional, service associate was so helpful and they truly made me feel like the most important person ever to buy coffee.

Review №27

2022-09-01 20:17:43

I love Starbucks. Mango dragonfruit refresher is my favorite. Friendly staff and very clean.❤❤❤❤❤

Review №28

2020-08-06 08:28:57

They’d remember. Me and my drink.They are kind, efficient, friendlyConsistently goodPremises cleanLike familyLove them

Review №29

2019-12-29 18:02:21

I ordered Chai Latte and asked whether it contained sugar. I was told NO. It, however, contained lot of sugar. I am glad I did not put additional sugar. I AM DIABETIC!

Review №30

2019-08-10 23:36:45

It was a regular Starbucks. Service was a little slow, but they were training a new person. The staff attitude and friendlyness more than made up for the slow service.

Review №31

2021-02-17 07:02:35

Some of the employees in this place are a bit bad at serving they ignore people even when the order is already ready, they also prepare the wrong coffees and with very little enthusiasm they dont know how to treat customers they have a very bad attitude I feel sad Because it is one of the places where I go the most from my house now I will have to go to another place to avoid this type of service pay attention to the service I am not lying to you

Review №32

2019-01-04 16:32:36

This is my go to starbucks in the city. The staff is always courteous and I dont have anything negative to say about this location.

Review №33

2021-04-10 15:42:25

99 Jackson Starbucks is staffed with the best of the best Starbucks baristas. Only Gold River baristas in Sacramento measure up to the 99 Jackson crew.

Review №34

2017-12-24 22:37:26

It’s bad Services’s, and some employed is was very rude I talk to her I would like to get the PIN number for bathroom and she said you have to buy something before use the bathroom!!!!!, and I’m already bought the coffee and some food!!!!

Review №35

2016-08-25 01:47:04

Small, not very much parking. Restrooms were in need of help. Feels very clustered here. But what do you want in the city?

Review №36

2014-09-09 15:15:55

Standard Starbucks quality for the coffee, but the staff was a bit sleepy and less knowledgeable about the offering.Convenient for the Embarcadero area.

Review №37

2020-08-25 13:52:58

All staff has been pleasant and attentive. Drinks and food are good

Review №38

2016-10-20 19:21:47

Nice environment, not too crowdy, perfect for studying or reading. Close to the piers and with a nice view on a green area

Review №39

2016-11-08 18:02:55

Nice decoration.The coffee quality is not bad, the bath room is not good as the store itself.

Review №40

2015-10-06 23:33:14

I am a daily starbucks customer in SF and they would not let me use the restroom without buying something today. Horrible customer service ..

Review №41

2019-08-16 18:21:25

Very bad service out there a bunch of employers, long line of people and only one cashier taking his time come on couldnt get my coffee

Review №42

2021-09-19 06:17:41

I consider this is a quiet and nice location for a cup of coffee after work!

Review №43

2023-02-06 17:50:34

Coffee was good but cup half full.

Review №44

2021-01-26 06:10:39

Quick, and friendly staff! Within walking distance of a nice park and the embarcadero!

Review №45

2022-01-21 14:56:25

Super friendly staff that made my birthday a treat. Thank you!

Review №46

2022-12-20 11:57:23

Always fast, super nice staff

Review №47

2022-03-28 04:52:09

V friendly!

Review №48

2019-07-24 16:04:29

Great people!! Great environment!! Always makes my drinks RIGHT!!

Review №49

2019-05-10 02:36:21

Good but that much as I expected.. coffee they made its sucks

Review №50

2016-01-25 21:06:21

Horrible customer service!!! Just horrible! Never had a worst service in my life.

Review №51

2021-08-14 23:34:25

Bought chocolate milk and asked questions regarding the traveler takeout container for coffee.

Review №52

2015-12-19 06:07:58

Great place and decoration, the bathroom tho, was a lil bit dirty.

Review №53

2017-01-18 16:47:57

Great coffee, convenient food, location and service

Review №54

2016-08-31 00:15:32

Calm place, plenty space, música amd friendly staff

Review №55

2019-11-18 01:35:06

Rude staff that does not know how to make simple cappuccino

Review №56

2023-01-02 00:46:04

It wasnt as good as a lot of, Carmel macchiatos.

Review №57

2021-07-07 06:46:19

Recently had a glass of strawberry acai. It was good

Review №58

2022-09-10 22:54:24

The quality of the drinks in this branch is not good!

Review №59

2018-04-24 17:47:13

Vince was very nice and helpful. Great location!

Review №60

2018-03-09 02:38:02

On Internet site they say they closing 7 p.m. I was here at 6:30 they already closed

Review №61

2023-11-10 01:57:49

They closed early.

Review №62

2016-12-09 02:10:27

Great little hideaway spot off of the piers with parking.

Review №63

2017-01-27 15:12:33

Great coffee & right next to my work

Review №64

2020-12-31 10:18:57

White chocolate mocha goes crazy and a cheese danish warmed up

Review №65

2016-11-03 22:16:15

Great music and good café as well

Review №66

2016-07-08 03:19:17

Great balcony for having an afternoon coffee.

Review №67

2017-10-12 23:36:16

Small not wifi friendly limited hours

Review №68

2022-02-25 04:00:16

Its Starbucks. Its always good.

Review №69

2016-08-04 16:46:24

Friendly staff

Review №70

2017-06-03 22:01:58

Nice,Clean neighborhood type place.

Review №71

2022-05-15 22:36:00

Love the place due to the staff

Review №72

2021-08-17 22:32:20

Asked about traveler size coffee takeout.

Review №73

2016-11-12 21:03:19

Crowded when busy but does the job.

Review №74

2016-07-01 15:17:08

Have to buy something before to use the restroom !

Review №75

2016-09-13 20:46:36

Calmer than most starbucks downtown

Review №76

2017-03-03 01:06:01

Love the baristas here.

Review №77

2022-03-26 23:04:21

Forgot my order.

Review №78

2019-10-14 00:59:11

If theres no other option....

Review №79

2022-03-14 15:55:32

Very slow

Review №80

2022-01-10 16:00:09

Very friendly staff

Review №81

2017-12-05 13:20:41

Bad customers service

Review №82

2020-07-28 19:40:12

This is the worst Starbucks.

Review №83

2020-12-21 17:16:09

Awesome service.

Review №84

2019-03-09 11:30:28

All time favorites

Review №85

2019-03-19 05:37:17

Usual like others

Review №86

2017-04-03 17:22:41

I love coffee !!!

Review №87

2017-04-17 05:05:30

Love this place.

Review №88

2019-10-17 21:57:16

Bathroom unavailable

Review №89

2019-12-26 16:35:37

Good service

Review №90

2018-07-04 20:41:21

💯👊

Review №91

2016-12-10 04:07:37

Great

Review №92

2019-05-28 17:30:22

Little slow

Review №93

2020-03-15 01:13:42

Good place

Review №94

2017-02-04 20:26:06

Its a Starbucks.

Review №95

2018-12-11 20:35:59

Starbucks is Starbucks. . .

Review №96

2022-11-02 17:53:44

Very good service!

Review №97

2022-09-17 12:35:38

Friendly staff in the best location on the northern beachesIt was good

Review №98

2023-12-29 21:43:55

Very good coffee

Review №99

2017-03-06 03:02:49

Always excellent coffee! There is no bathroom

Review №100

2023-08-30 05:27:25

Waiting too long

Review №101

2019-02-04 22:22:26

Excellent like any restaurant in the chain

Review №102

2021-11-18 14:22:30

Nothing out of this world other places offer something better.

Review №103

2019-08-11 01:44:44

Good location and fast internet

Review №104

2022-01-15 20:07:42

Excellent