Starbucks in Burbank

Review №1

2024-02-29 23:14:40

My new local Starbucks, and it’s hit or miss. The workers are nice and granted it’s usually pretty busy, but they seem to mess up the order or forget completely pretty often. I don’t want to be that guy always asking for my order, but when I exercise patience, they simply forget sometimes and I’m left waiting for half an hour… like yesterday, when they thought another Mike was me so didn’t make my coffee. Waited for 30 minutes for a reg drip coffee and was late to my appointment. C’mon, very frustrating guys. Oh and they never seem to know about any of the promos I receive so it’s a hassle getting them applied.

Review №2

2024-06-04 17:21:11

Service is good but this is a venti… barely half full!!! Cmon guys!!!

Review №3

2024-04-13 02:15:22

The drive-through service is horrible. The last thing you want is to go pick up a coffee after a long day of work and have to deal with somebodys attitude for no reason. I would definitely choose another Starbucks.

Review №4

2024-01-18 21:30:10

We were there at one oclock in the afternoon. And there were just a huge number of students there. These students, apparently, are already in their classes, ordered coffee and cocktails. I ordered coffee quietly, there were few people. But a minute later, just a huge crowd of students came. I had to wait quite a long time for my coffee to be ready. Its dangerous to be there at one oclock in the afternoon.

Review №5

2024-01-16 22:01:59

I’ve never been one to write reviews, but this is the worst Starbucks I’ve ever been to. There were ~20 guys blocking the front of the entrance and ~30 teenage girls surrounding the mobile order pickup. As I’m standing there waiting for my mobile order, one of them nudged me out of the way with their shoulder. I probably stood there for ~20 minutes. More and more people kept piling in, and I ended up walking out and going through the drive thru because I felt so overwhelmed. I couldn’t even reverse out of my parking spot for ~10 minutes because the drive thru line was blocking me in. I waited in the drive thru for ~25 minutes. I asked for no cheese on my breakfast sandwich; they put cheese on it. I took a sip of my refresher; it’s the most watered down refresher I’ve ever had. I will never be coming to this location again. The service and atmosphere was horrible. Save your time and your sanity and avoid this location at all costs.

Review №6

2024-06-26 15:21:07

Love coming to this location…. Always so friendly!!Great job 👏🏼

Review №7

2023-11-22 15:41:11

The team at this location are always so *genuinely* kind and friendly. This is a true gift to have and to start your morning like this and share that energy to your customers so early in the day is a superpower. I want to give a special shout out to Julie. She’s just a wholesome being and I love how she remembers my (easy to forget) name every time. Simple acts of service that are magical.

Review №8

2024-02-25 01:30:04

Darrell was very positive, really brightened my day! Quick drive thru service and he was super friendly in the short time we waited!

Review №9

2024-02-26 16:14:39

Spent yesterday 25 minutes in the drive through line and right on me the Starbucks got closed, there is no problem guys with closing your store but you must come outside and notify drivers about it, we had over 5 cars behind us

Review №10

2023-12-09 19:03:26

I’d give it 5 stars if I had consistent results but there have been times when my drinks would be watered down or not to my liking, also I have to remember that it is considered fast food so packaged heated up food isn’t the cup of tea I’m looking for in the morning. But the service is great and the atmosphere is great. Everybody works very hard in there and they have great attitudes.