Starbucks in Chula Vista
Categories
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Coffee shop
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Breakfast restaurant
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Cafe
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Coffee store
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Espresso bar
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Internet cafe
Location on the map
Chula Vista, San Diego County, California, US
Phone: +1 619-425-5945
Site: https://starbucks.com/store-...
Edit info
Site: https://starbucks.com/store-...
Opening hours
- Monday:5 AM–10 PM
- Tuesday:5 AM–10 PM
- Wednesday:5 AM–10 PM
- Thursday:5 AM–10 PM
- Friday:5 AM–10 PM
- Saturday:6 AM–9:30 PM
- Sunday:6 AM–9:30 PM
Total reviews rating 3.9
199 Reviews for Starbucks 2024:
Review №1
2023-06-17 02:42:53I had an admirable experience at this Starbucks in Chula Vista, even though Im not usually a fan. I arrived at 12 pm on a Friday. Not crowded inside but definitely the drive-thru had a line. I ordered a nitro vanilla coffee that was prepared as expected.With a couple of hours to spare and a burst of creativity, I found this location to be a reasonable spot to work on my laptop.Based on my optics it appears this Starbucks respects diversity and equity. The staff was ethnically diverse and appeared to be LGBTQ-friendly because of what my eyes could see. What stood out the most was their acceptance of a customer who seemed to have a mental circumstance. She used expletives and spoke loudly but was never interrupted or asked to quiet down. She seemed to be a regular, harmless customer who enjoyed her Starbucks drinks. She was at a table and faced the wall. Heck, Ive spoken to walls before. Thus appearing she may be conscientious of others. This level of respect and acceptance from the employees earned this Starbucks a five-star rating from me.During my visit, I also overheard employees undergoing training nearby. They discussed topics like respecting the brand, creating safe spaces, and positive leadership. And the training manager (??) asked depth and breath questions like, What are your beliefs about work priorities? It was evident that this Starbucks aims to meet both customers and employees where they are, regardless of what may be considered normal.High FivePlenty of available outletsTrendy spacious seating with natural lightUnlocked restrooms (winning)Friendly greetings upon enteringIndoor and outdoor seating optionsAreas of GrowthUpkeep with sanitizing restroomsThumbs DownThe only downsides were the unusual parking situation and potentially dangerous entrance on a busy street. Despite these minor issues, this Starbucks left a lasting impression.“What mental health needs is more sunlight, more candor, and more unashamed conversation.”— Glenn Close
Review №2
2023-08-25 03:57:14The employees and the service at this Starbucks is great. They are always polite and offer good service. The drinks and pastries and are good too. 😁👍
Review №3
2023-07-15 01:43:20Yesterday (7/13/23) I took my pops to this Starbuck so we could just enjoy the atmosphere, sit down and talk. We place our order and also bought a cup, but even though the price was $12.95 I was charged more than it actually was ($14.95). After I went home I checked my receipt and brought it back today (7/14/23) to get a refund, but was told that they could not returned the refund to my Starbucks card so it was return to a store credit Starbuck card. This I dont understand and dont see the reason why.The atmosphere, the food and the service was great! but the price gorging didnt sit well with me.
Review №4
2024-04-28 12:50:49I went through the drive-thru, and the staff was friendly and got my order correct.
Review №5
2023-12-11 03:05:40I had the Chestnut Praline Frappe Grande/16oz.(cold). $6. They were out of nut toppings but didnt get a discount. Lol. It was a lackluster, watered down coffee w milk and some syrup. I cant say a disappointment because I am usually disappointed. So why did I go? I owed a friend a cup of coffee for his generous help with my car. (I ordered a black Grande & 2 chocolate croissants for him. Along with mine-$20.)Cons:Now, to the other things that need changing.Seating is limited and most are uncomfortable- including wooden bench. I guess they dont want customers to get to comfy. The piped in background music is not too loud- but still annoying. Most peeps who stay, stay to work on tablet or laptop. Who can concentrate? Turn music to barely audible. See who complains.The worst is peak hours. Long line out the lot unto surface street. Things move quite quickly tho. But if you parked in back. Well, might be a minute leaving.More charging ports would be nice. But too late to install.Pros: Staff. Always kind and hard working. Bathroom clean. 🚻Temperature usually pleasant. But can be chilly at night.
Review №6
2023-05-20 04:10:48Ive been really sick... and all I wanted was a medicine ball tea... not a hard request... after waiting 30 min in drive thru line... i finally get my tea... im in a rush to get home to take some meds... and as soon as I park I taste my tea... and its NOT EVEN A MEDICINE BALL.... just a regular peach tea! What Starbucks cant even make a medicine ball... terrible service and I wont be coming back.
Review №7
2022-04-29 02:32:42They never fill up my 6.55 coffe or they never got the order correctly in what you pay for extra . As i’m not the only one that this happens too. If you the manager from there is seeing this check your employees and take care o of your customers which they already work hard for their money to just throw it away like that .
Review №8
2024-01-18 20:53:12This place is not making hot drinks like they used before and they think some of us didn’t notice it - what’s the deal with asking for a tip when drinks are not cheap and they don’t strive to serve a table BAD SERVICE AND MANAGEMENT
Review №9
2023-09-18 18:10:58I mobile ordered two drinks today at 1011. I went thru the drive thru line beginning at 1036. I didn’t reach the window until after 11. I was given one drink and then when I stated I had a second one they had no knowledge of it or anything despite my first drink saying 1 of 2. Then when asked what my drink was I showed them the receipt and they STILL got the drink wrong. This location needs to do better.
Review №10
2023-10-14 19:28:48I came here 10/14/23 around 12pm through the drive thru and orderd twapple crisps macchiatos with cold foam and when i tried to pay the cashier gave us attitude and told us it’s a hot drink but didn’t even ask if we wanted it hot while taking the order so i refused to pay for it and she was like don’t do it again … then i go to a different starbucks and they told me the drinks i ordered can come iced or hot. This location starbucks employee never clarified if we wanted it iced or hot and just made it hot and then got mad at us for saying we wanted it ice and acted like it was our fault but she didn’t even ask. she was always giving the car in front of us attitude as well.