Starbucks in Hawthorne

Review №1

2024-06-07 03:44:47

Amazing Customer Service And Almost Always Fully Stocked.

Review №2

2024-05-08 21:45:34

Title: A Coffee Catastrophe at StarbucksRating: ⭐ (1 out of 5 stars)As a long-standing patron of Starbucks, I am well-acquainted with their high standards of customer service, their inviting decor, and of course, their delicious menu. However, my most recent experience has been painfully disillusioning and demands an honest review.Right from the outset, an air of chaos reigned. The queues would have made anyone wince, by far the longest Ive ever encountered at any Starbucks outlet. Visiting this particular branch turned out to be a test of perseverance. But the real test was yet to come.After managing to place my order amidst the chaos, I specifically asked for a grande caramel macchiato, expecting my usual taste of heaven in a cup. However, it was as though the order fell into a black hole of miscommunication; my name was horribly misspelled, the order was cold, and the espresso tasted charred on my tongue. It was a complete departure from what Ive come to expect from what is usually my comfort beverage.Disgruntled and disappointed, I headed to the counter, hoping to have my issue addressed promptly and courteously. To my surprise, my complaint was brushed off, dismissed with an offhand remark about being too busy. My trust in Starbuckss reputed customer service was thrown out the window at this moment.The dismissive plight of the barista indicated a significant customer service failure—one which is concerning for a brand that touts customer satisfaction as one of its core values. Todays experience was nothing short of a disaster, a vast divergence from the high-quality service Starbucks claims to deliver consistently.Going forward, I can only hope that Starbucks takes this feedback on board, reinstating the robust and compassionate customer service they once excelled in. Until then, my usual Starbucks order will remain on hold.Please contact me Starbucks - I’ve got receipts!!

Review №3

2024-03-23 18:21:56

Friendly, service. Its clean and accessible to those with disabilities. But Its a fun looking atmosphere, but its not a big or comfortable space for working, or sitting & enjoying your drink.

Review №4

2024-03-30 19:21:16

The black coffee here is literally burnt tasting. The staff are super friendly but why go to coffee shop if they burn it? Tried 3 times- all super burnt

Review №5

2022-06-20 03:38:36

Very poor service! I placed an online mobile order to avoid drive thru wait time and regular wait time. Order was suppose to be ready at 8:23pm. Been waiting for 20 mins with no update and just a “sorry for the wait” not even a “what’s your name for the order.” I don’t recommend if you’re in a rush. I’m a really patient person but they do not know how to manage their time properly and I strongly recommend a DM (district manager) to come check out the way this place is running.

Review №6

2024-06-16 23:27:37

Cashier at window very rude shaking her head at me because I didnt want to pull over and wait for my order.

Review №7

2023-12-19 07:18:23

Tho this location is a fairly newer remodeled Starbucks. The drive thru sucks and has tons of unnecessary speed bumps. The entrance on Cedar is labeled incorrectly. You cant get to drive thru unless you exit and go around. Finally when I made my way to order they were out certain drinks. Dont waste your time here you’re better off driving a few minutes away to the location off Hawthorne Blvd and 148th.

Review №8

2022-08-16 13:43:10

Great staff, always happy to serve and greet you by name.One of the cleanest Starbucks around!

Review №9

2024-02-11 18:10:02

It’s a Starbucks so no big surprises.BUTSuper service. Jay wa super friendly and professional, thank you!!!

Review №10

2024-04-14 21:58:05

I always have a wonderful experience at the starbucks.Everybody knows my name.