Starbucks in San Marcos

Review №1

2024-06-02 20:15:05

I had orded a mocha with light ice but unfortunately didnt realize it didnt have light ice till I was about half way done with it. I asked for just a top off with coffee but Orin insisted I get a new drink made instead and remade it for me. Thank you so much Orin!!

Review №2

2024-02-05 07:57:42

This was my third time going to this Starbucks location and everytime the workers at this location are non friendly but I’ve tried to overlook it assuming they’re just busy. However this last time I ordered on the app as I was on a time frame and needed to get my drink and go. When I went in no one assisted me for a solid 10 minutes. My drink was just sitting behind the counter and I could see my name. No one was helping me and again non professional and non efficient so I grabbed my drink and I was heading out the door without being helped or greeted a worker finally decided to address me by telling me not to grab my own drink again. Not to mention this locations drinks are terrible compare to other locations. If I could give this location and customer service a 0 I would. I’ll happen stick to other Starbucks locations.

Review №3

2024-02-03 04:45:14

This is a nice store. Friendly, helpful staff. Lots of food choices. I just dont like their coffee. Its too bitter. But if you do, this is a pleasant spot to stop.

Review №4

2022-04-22 01:16:16

The staff are very friendly and helpful.Very large community table for working and collaborating on projects. Power plugs available.I think with the high school across the street, it takes more attention to the maintenance of this location.Windows could also use a washing.

Review №5

2023-09-05 17:23:12

I come here every time I pass through and have great service up until today. I ordered inside and before I could pay for it the cashier walked off and began taking care of multiple other drinks and brewing more coffee,He came back to the register and had forgotten what I wanted. I reordered and then paid. I waited 10 minutes after that and it still wasnt ready. The next person in line was told to wait more too Apparently Mobile orders where nobody is there yet take priority over an actual waiting customer. My order somehow did not make the cue, while they were taking care of it it on the fly, I requested sugar packets which she said they would grab me some but after handing me my cappuccino she moved on to more important orders:-( I walked out

Review №6

2024-04-14 18:58:34

Great atmosphere because of the awesome crew. Great customer service!

Review №7

2022-09-30 16:02:56

Ordered my regular ice coffee today. I specifically asked for light (or little) cream. The cup look like I ordered milk. So I softly asked the barista to add more coffee to it. She pour half of the cup out and most of my ice out and add in hot coffee, so I ended up with warm coffee. So disappointed, never get the same cup of coffee. And the attitude was not friendly at all. It’s my last time at this store since I gave them many opportunities to make it right.

Review №8

2022-08-14 23:28:12

I just got coffee here a few mins ago and after being in the drive-through for a really long time (we were all curious what was taking so long), a few baristas came out and walked over to everyones car sitting in the drive-through with their hands full of coffee and said their system was broken and our drinks were on them as a thank you for waiting! I thought that was excellent customer service and a really sweet thing to do. Bless the team who works here for turning a minor inconvenience, into a positive experience. Great job, guys!

Review №9

2023-03-23 23:15:30

Somebody really needs to have a long talk with the employees at this location!My daughters occasionally visit this location with teachers on field trips (from HTHNC) and every time there is a different employee that is extremely rude and degrading to the students.As a parent, I do not appreciate this and I find it extremely unnecessary that a paying customer, regardless of age, is treated with this amount of disrespect!! If someone wants to sweeten their drink no one should be telling them, what do you want sugar for, your drink is sweet enough!If students/teenagers are causing a scene or being disrespectful and need to be corrected by management or whomever, thats a different story. But my daughters and their friends have been well behaved and on walking feild trips with their school staff and they still get treated as a huge burden or annoyance.If you are easily irritated by student/teenagers then maybe working at a Starbucks in between 2 high schools is not the place for you!Seriously, something needs to be done here!!

Review №10

2023-09-13 01:18:35

I PAY for a grande coffe, they gave me a small size. I kindly asked them to fix it. They just dumped on a grande cup with EXTRA ice!!!So disappointed!!!