Presentation on Map Reviews Nearby

Starbucks in North Highlands

4.1 (199) 4332 Watt Ave, North Highlands, CA 95660, United States

Categories

Coffee shop
Breakfast restaurant
Cafe
Coffee store
Espresso bar
Internet cafe

Location on the map

North Highlands, Sacramento County, California, US

Phone: +1 916-974-1539
Site: https://starbucks.com/store-...

Opening hours

Monday:5 AM–7 PM
Tuesday:5 AM–7 PM
Wednesday:5 AM–7 PM
Thursday:5 AM–7 PM
Friday:5 AM–7 PM
Saturday:5 AM–7 PM
Sunday:5 AM–7 PM

Edit info

Total reviews rating 4.1

199 Reviews for Starbucks 2024:

Review №1

2024-03-27 20:36:48

I just want to say their manager Ray is the most professional and kind human being! Every time he makes my coffee it’s perfect! He always has the biggest smile and treats all his customers with respect. Seeing him in the morning makes my day! The store is clean and I never have to wait a long time to get my coffee! Thank you Ray for being such an amazing manager, we customers appreciate you!

Review №2

2024-06-09 14:24:17

Every Sunday morning, when I go in to pick up my mobile order, absolutely nobody acknowledges me. Today I walked in & 2 of them were standing right next to the pick-up spot, I had to nudge her out of the way, AND STILL nobody even acknowledged me. They must talked to themselves. The Sunday morning crew need to do better.

Review №3

2024-01-10 01:20:25

Love using the app! Today was 3x1, its a win! Peppermint Mocha is my favorite how about you? My photo is my empty mocha, so yummy. 🩷

Review №4

2024-02-13 02:00:57

I just have to say that the drive thru crew went above and beyond. This particular day the wind was really blowing and when I was handed my change a $1 bill flew off into the wind. I was ready to chalk it up to that must be meant for the person who finds it, but 🚫! The sweetest young lady went outside and picked up the $1.I said it was not necessary but they went the extra mile for my $1 😊Well at that point it actually became her $1 for all the work she put in...and she also gained a regular customer 😉Thank you for going above and beyond!

Review №5

2024-04-06 15:53:54

I have to give a huge shout out to the current morning crew. They are short staffed but handling their difficult customers with uttermost respect and continously thanking every customer for being patient and understanding. Not all are understanding but this team is so professional and polite. Great work!

Review №6

2019-10-02 20:33:27

Really busy place for such a small location. Not much parking outside. There is a driver thru so theres a lot of coffee going on and out of that place. Place was nice and clean, stay was friendly and quick. What more can you ask for. Its closer to my work so Ill be by a lot. Will update if the snacks are any good.

Review №7

2024-03-15 13:32:11

Usually a great drive thru. Staff changed the last 2 months for the AM. Drinks are meteocore. Not the greatest at the new drinks. Huge let down.

Review №8

2024-05-26 22:08:17

The service is always a great here but my major complaint would be theres no outdoor seating also limited seating inside

Review №9

2023-07-21 21:25:53

Drink was lighter then The picture which jus looked like lemonade so I went inside and asked Mia if she can add some more dragon fruit and she did and it looked like the picture she was very nice and didn’t have an attitude about it and all the workers were very friendly and kindly told me to have a nice day

Review №10

2023-03-20 23:02:23

I usually take different lattes. Stuff in this Starbucks is very friendly and nice. I even get to know some people there, for example a pastor who comes in to breakfast very often. There are many tables to sit at and a parking lot

Review №11

2019-07-24 16:27:10

This is a really convenient Starbucks. Super easy to hop off the 80 and then jump right back on the freeway to get to work. They always make my drink exactly how I like it, no matter whos working behind the counter. My only complaint about this location is that they move really slow. Even during non rush hour times, it can take 10-15 minutes to get my drink.

Review №12

2024-03-21 14:12:59

Free samples 😁 but no bathroom at this location !

Review №13

2024-02-16 21:16:32

Workers were rude towards me and my friend we were waiting inside the storw for an uber since it was raining and they asked us to leave the store, we are just 2 teenage girls and they lacked empathy

Review №14

2021-09-30 16:26:57

I ordered the Double Bacon sandwich and this is what I was given at the window. I am highly disappointed that I did not receive what I ordered. This was my first time at this location and I was completely dissatisfied. I was also not given a receipt. And the employee kept my gift card and did not return it.

Review №15

2024-04-28 02:25:04

They take extra care with making breakfast items. Lucky to have this particular one so close to home

Review №16

2023-09-08 04:28:33

The service was awesome. But the location was off. I didnt feel like a Starbucks. No place to sit because no tables and chairs. No restroom for the public. They did put a sign on the door which I honestly didnt see. It is not my favorite location. Drive through next time.

Review №17

2023-11-02 20:30:20

Went to the drive thru. Ordered a venti blonde vanilla latte. She quoted price that didnt include it, I pointed it out, so it was added in to price but drink did not have the vanilla. I could tell they were not focused on work and Im frustrated trying to find a location that makes them right the first time! Ive given up on one location completely. (Not this one) just pay attention to what youre doing PLEASE!!!!

Review №18

2019-10-03 21:17:51

The baristas always get my customized order right! I love Starbucks. Its the only coffee spot that offers good rewards! ☆☆☆

Review №19

2023-09-10 15:35:01

Just came to the drive thru. Barista who took order provided worse customer service and clearly didnt hear our order. The 2nd barista clearly heard our order and made all our drinks already (considering the fact that we received the 3rd drink right away when the barista messed up). Worse customer service as they never apologize for messing up our order and demanded us to pay. Obviously, we would pay for our 3rd drink because they messed up. I dont understand why the barista has no sense of accountability for her actions of taking our order wrong.

Review №20

2024-05-04 20:40:37

As bad as it gets. No place to sit down at all and no customer restrooms! Avoid like the plague.

Review №21

2020-10-31 00:09:44

Today I decided to treat myself to starbucks. I while I was running errands with my newborn, I stop to this starbucks. My order was a Venti size PEACH green tea lemonade easy on the ice. However, I recieved a Treinta, green iced tea, no liquid cane sugar, stevia with extra water from someone elses 2 of 4 order.The associate was polite and friendly, but I guess they are so busy just like me probably didnt double check.I ended up throwing the drink away.I admit that even though I was busy I should have checked too.

Review №22

2023-10-08 21:01:48

As of this review, this location is grab and Go. There are no tables, chairs, or restroom access. I unfortunately found out the hard way after walking there with my dog in 85 degrees weather to wait while my car got serviced nearby.

Review №23

2024-05-25 15:14:38

Not having restroom. Shouldn’t have buy their coffee…

Review №24

2024-03-07 00:17:02

My favorite place to go for coffee been going here for year!

Review №25

2024-01-23 02:05:31

I have to get the app, my daughter says you get free things, discounts and specials. Got to get it!

Review №26

2022-02-18 19:49:15

Nice corner pocket setting right off of fwy exit. Was clean & organized. Upon entrance the staff was warm & welcoming. (And the fact that Im Black & was lookin kinda gummy that morning, says a lot😅)All in all, my first visit there was perfect, so Ill be returning with an even bigger order next time. These guys were simply super.

Review №27

2023-02-03 03:29:15

I did not order after noticing there were no tables and chairs in this location customer lobby area. I wanted to enjoy a coffee and do some paperwork . I would avoid this location all together, just not the welcoming atmosphere Starbucks is known for.

Review №28

2024-02-06 23:30:30

This place was nice and fast with a helpful staff.

Review №29

2022-06-13 17:05:36

What a wonderful way to start my day off today I woke up and and took my pups to star bucks .the line moved super fast and when I pull up the girl in the window hands me a pup cup, its a small cup with wipe cream. She noticed i had a dog . And I thought that was so thoughtful because my pups love whip cream such a treat for them . Im Always greated with a smile and good service .and I go to this star bucks almost daily . Keep it up . Everyone goes the extra mile to give great guest experience. Thank you for that .

Review №30

2022-04-11 16:28:54

Very fast and excellent coffee made to order!I was at a sb earlier and decided not to wait due to the slow moving LONG LINE. Then happened upon this location and although there were a few cars ahead...It was fast and I was on the road! Thank you for your excellent service!

Review №31

2020-01-01 06:50:27

Been going here for years. I love the staff and I love their drinks. The staff are always welcoming and very kind. Also very helpful in regards to what to order. For a while this Starbucks was my home. I was there everyday for extended periods of time just enjoying the people.The people there are like a second family and I will never stop going here.

Review №32

2023-10-28 05:23:11

If need a quick pick me up its a great place to go. This place does have a drive thru an now instread of closing at 5pm are now open til 7pm. Due to season change. Always a new item per season drinks are available with merchandise to buy for you or gifts to someone. Gift cards sold here too. Friendly staff always with a smile and service.

Review №33

2023-01-19 18:10:33

Nit ever been friendly, from time to time get wonderful employees, but never see them stay went in today, ordered my dri k needed to use the restroom, nope the thing at the counter with her nasty attitude said we are grab and go, I didnt no what that meant beg her like, I, was a slave omg...then she told me restroom at Wendys went nope, came back ask again nope wouldnt give me the manager, state law you open for business, your restroom has to be open

Review №34

2024-01-13 15:08:13

No bathrooms or places to sit but they were so fast

Review №35

2023-06-26 01:50:35

Every morning I go, they always mess up the Carmel frappuccinos It comes out bland and doesnt mean it tastes like Carmel.. But if I go in the afternoon, everything comes out right

Review №36

2022-01-11 15:31:18

I HAD TO use the bathroom so BADLY but had no money for anything. The clerks were so friendly and allowed me to use it. It was very kind. So many places require you to be a paying customer. Its nice to see a company thatll let you slide.

Review №37

2022-08-02 12:01:24

DOS 7/24/22 @2:22 Receipt #731452 & #731441. Drive thru Barista with an X in her name and first letter is M on her apron was kinda rude when I told her I wanted my drink blended. Her response was “well you didn’t say blended” when that was the very first thing that came out of my mouth when I placed the order AND then she charged me an additional 50 cents for blending. Which was shocking to me that SB charges a blender fee?? Which is dumb! Never in my life have ever seen a charge for blended & my first encounter with a rude barista at SB. Management you need to get her attitude adjusted

Review №38

2024-06-25 17:19:14

No restroom. Not friendly

Review №39

2021-04-08 18:15:25

I gave this 3 stars because more than once I have been served the wrong drink or had a problem with the order. The one advantage is that it is a little less crowded than other Starbucks. So if your order is good your in ans out. Its really a toss up.

Review №40

2022-06-13 01:37:45

I have to give Starbucks five stars for their compassion and helpfulness to the homeless community.Ive sat in this Starbucks for a couple of hours in the morning, drinking venti decaf pourovers, and watched homeless men and women walk in. Some buy drinks and food, some ask for a glass of water.The staff welcome them and give them service with a smile, just like any other customer, whether theyre spending money or not.This Starbucks has a lot of drive-thru business, and the staff are very busy indeed. But theyre never too busy for a smile, the service is good, and products are all excellent.

Review №41

2023-08-01 16:14:24

The longest order, and the first Starbucks without a toilet. and the staff yelled at me for asking when my order would be ready.

Review №42

2021-04-13 17:07:03

Yes it seems like i live there the staff is more than great, and Kevin is the one i hope never leaves that place. He knows who i am when Im ordering from the drive threw speaker. Hows that for great customer relations!

Review №43

2023-10-09 14:33:08

Got a free pumpkin latee when I only needed a free triple purified water, I was so grateful

Review №44

2020-08-25 21:11:48

The drink was well made and the pumpkin loaf was fresh and delicious. The drive-thru was slow, but I have noticed many drive-thru are slower since COVID-19. I attribute it to them taking extra care and precautions while preparing drinks. Overall I would recommend this Starbucks to a friend.

Review №45

2023-03-03 15:55:32

No line in the morning, and the staff did their best to recreate a discontinued drink for me. They were very nice and friendly

Review №46

2020-11-04 15:28:08

This place cannot keep up with the volume of its orders. Ive ordered on the app countless times with etas of 5-10 minutes and shown up 15-20 minutes later and they still arent dont with half my order. That said they make good drinks and are nice.

Review №47

2016-09-05 12:19:46

Some of workers are good while some others are just there to collect paycheck. They even didnt make what I asked for. I order the same thing all the time. Why a few times my coffee was strong as I expected while other times it taste like normal coffee?

Review №48

2024-01-28 02:45:39

To tight parking, busy intersection and some getting area.

Review №49

2023-02-18 12:28:50

I ran though the drive thru.They were fast and pleasant!The coffee was great, to be expected.

Review №50

2021-09-07 21:19:39

I just had the best Starbucks experience at this location. I made a mistake and mobile-ordered a drink and protein box to the wrong location. The baristas at Watt and 80 felt terrible, but it was truthfully my mistake. On the way back to my car, one of their managers, Scotty, followed me out and asked me what I had was ordered. Not only did he fully comp my drink and protein box, but he ensured it was made quickly and correctly and easily saved me 15 minutes of having to go to the other location. His actions were completely unnecessary but absolutely appreciated. Scotty has made me a return-customer to this branch, despite the fact that I don’t live in the area. Thank you for your kindness and help Scotty!

Review №51

2023-11-07 09:42:39

Love the workers here there very friendly and always willing to help out

Review №52

2022-01-20 05:37:08

Walked into the lobby (wore our masks) ordered our coffee and breakfast. Sat down in the lobby at the tables and chairs began to eat our food. We then were approached by an employee kicking us out and said she was closing the lobby. No reason why, she just said you have to leave I am closing the lobby. I guess this location has random lobby closures. As we sat in our car finishing our food we saw several customers trying to enter the locked lobby with no reason why.

Review №53

2019-12-16 17:36:59

Drive through menu is hard to see you have to pull past the speaker to see and then cant back up because the person behind you pulled up. So I stayed at box but then the whole menu was fogged so i still couldnt see. The lady taking the order was rude and wouldnt helped. I tried my best to order. Got a drink I didnt like and all my good was cold when I ordered it hot. Never going here again

Review №54

2022-01-17 18:23:21

HORRIBLE!! ALWAYS a Super long wait in the drivethru. Close the lobby when they feel like it. Came back to give another review... This place just keeps getting worst! Lobby closed as usual. Stuck in drive thru to pick up mobile order. Should jave known better!

Review №55

2018-10-30 16:46:12

This is my favorite Starbucks location because everyone here is super friendly and actually have personalities! If youre a regular, they know your order just by the sound of your voice at the drive-thru. It helps that this is also the most convenient location for my morning commute!

Review №56

2019-07-03 19:17:01

I’ve came here a few times and today my vanilla bean frap has absolutely no flavor in it at all. I asked my boyfriend to try it and he agreed it just tasted like blended milk. I’ve tried to call several times and it keeps going straight to a “busy message” I guess I’ll keep trying to see if they’ll make it right. We’ll see.... the staff is super friendly

Review №57

2017-12-17 05:31:38

Worst experience Ive ever had there. Usually super amazing. This time employee argued that a promo wasnt going even though they as a store where advertising it and my app was advertising it. I showed him and told him it like to speak with manager and he again said we are not doing the promo. Finally someone informed him that us was still going and even then he didnt want to honor the promo. Someone finally honored it just to get me out of the line. It was very frustrating and surprising as usually it is a very customer friendly store. One of my favs.

Review №58

2021-08-25 04:48:58

Great location and always a great visit. Been doing a lot of mobile orders and Ive never had an issue with any of my orders. Staff is friendly and always make you feel welcome.

Review №59

2020-02-07 03:19:06

First time at this Starbucks and I wont be back. The girl asked me to wait as soon as I pulled up to order even though there was only one other car in the entire drive thru and they were at the window. I waited 5 minutes before a different girl gets on and is borderline rude while I was ordering. Rude to ME when I was the one having to wait so long to order? Okaaay. I pull forward and the one car that was there when I pulled into the drive thru like 10 mins before is still sitting at the window (never a good sign). They finally leave, I pay(Im not given a final total even though I expressed concerns about whether they were changing the price for happy hour BOGO so I had to ask for a receipt to check the total) and proceed to wait another 10 mins for my drinks that were all half-melted frappuccinos when I received them. Not good, Bob.

Review №60

2020-01-23 20:14:26

I just want to say, I never do these things! But wow! I just had one of the best services Ive ever had. Thank you Kevin, for making my day a little brighter. Sometimes we are so go-go-go, and you made me stop to slow down and truly, smell the coffee.

Review №61

2018-02-24 01:28:25

Great service but drive-thru only location :(

Review №62

2022-05-23 18:54:23

We got to go but I had to leave after using the bathroom (w no code!) due to no shoes. We were able to get water for the dog as well!

Review №63

2022-12-20 04:37:09

Service was pretty quick considering that there was a group of 8 people together, and about 4 more orders ahead of them, all waiting for their orders to be made.

Review №64

2019-07-16 17:05:01

Kevin, Sabrina, Mike and Brian are always on point and super friendly. They make my mornings. I pass by 2 other Starbucks and go out of my way to visit this location. Always 100%Thank you for making my dAy-and my coconut milk flat white.

Review №65

2022-06-26 21:41:20

Gave this location another try and it was great. I found a new refresher I hadnt tried it was delicious. The pineapple refresher next time I will get it blended with coconut milk

Review №66

2017-11-28 14:15:54

If you havent been to the Starbucks in a while they have remodeled it. Now it has a nice, new modern look and feel. Baristas are always making an effort to remember customers names. Great location to sit and enjoy a cup of Starbucks.

Review №67

2024-06-18 21:42:18

Fast and friendly service

Review №68

2016-09-28 15:48:44

The location is great! Some of the staff need more customer training support - Ive had some unpleasant experiences with specific staff members and its unfortunate as the rest of the staff is great. Its enough to deter a visit if Im between Starbucks - generally, if I am not close, Ill choose another store.

Review №69

2022-11-16 16:23:39

Extremely rude service from the guy drink maker. He kept making mobile orders for people that weren’t there, I waited 10 minutes, got a refund. #10 building to be correct @ Starbucks off watt and I-80

Review №70

2019-09-08 16:29:39

By far one of the slowest Starbucks Ive ever been to. I always try to give it a shot, but no matter what time of day it is, still slow. No other place takes more than 10 minutes to get me my order.

Review №71

2018-02-22 12:42:26

Great customer service. Was there a little early, and the employees took my order in advance just so they can get my drinks ready for me. Great morning vibe! 2/22 :) 👍👍👍

Review №72

2020-08-03 18:00:00

Worst Starbucks in the area. How do you not have any cloud to make the cocoa cloud? No ham and cheese croissants ever. Never any bran muffins. Always children talking instead of working behind the counter. Just unacceptable. Go to Dutch instead.

Review №73

2017-07-21 04:30:51

Sign at the door says store closes at 9 oclock however the employee inside boast they are only open in the drive-through. The absolute worst Starbucks I have ever seen in my entire life. Seriously I have to continue on this post because I am completely irate. I really was looking forward to having a cup of coffee before I went to work as I work nights and Im staying at a hotel across the street. There is absolutely no reason for the store to shut its door and lock up when I am there at 8:29 PM and they already cleaned the entire restaurant and have chairs up on top of tables. This type of service will be the reason why Petes coffee and other coffee chains will take over. They can keep their nasty coughing which is overpriced and ridiculously gross when there are so many other options in this era.

Review №74

2018-08-15 16:34:19

I come hear cause its on my way to work but they never get my order right. I say light ice and they give me regular ice and its always weak coffee. On a good note all the staff is very friendly and helpful...

Review №75

2022-03-07 16:45:38

They are such a pleasant group... seriously its like they hate working and hate having to do any orders. Sadly this isnt a one time incident. And not just one employee.

Review №76

2017-09-06 04:05:55

I frequently stop at this location because it is closest to my office. Most of the employees are always very friendly and welcoming however my recent experience, one of the Baristas did not make my drink accurately and then refused to give me a treinta iced water and said that she could only do venti from now on. I was a little taken back, no explanation or apology.

Review №77

2018-07-03 00:31:51

I always order the same thing...but this time the price was different. When I enquired about the change, I was told they charged me extra for milk...when it isnt a milk based drink. I could understand if it was more than a dash of milk...but dont rip me off.

Review №78

2019-12-16 05:24:56

The staff are humorous and socially engaged as well as confident as usual. The ambience is OK.They act efficiently and with grace. They food and coffee was tasty and up to snuff

Review №79

2017-08-17 01:46:29

I was the only customer and it took 5 employee 7 minutes or more to make my black tea. But first the girl find the register told me if I wanted my tea stronger to order it with no water. So being adventurous I ordered my seed with no water and after what seemed to be an absurd amount of time to wait for a black tea send employee from behind the counter Yells Black tea as he put my drink down on the counter and walked away. And of course Mighty does it take any different it doesnt take strong to the book strong it looks the same so I call the Barista back over to me and ask him if he saw that there was no water on my order. He then told me that there was no such thing as a no water order for my drink and I must have been confused. The whole time no one ever apologized for making me wait wait so long for my drink and then screwing up my order. Its not fair that they put the tip jar by the cash register so you have to get them before they form their service and before you receive your beverage so they get their tip even if youre unhappy with the service. It was right at 6pm on the 16th of August and they didnt seem to know what they were doing.

Review №80

2019-06-08 16:46:00

Thats really quite cute how your drive up window cashier short changes $2 every day!! How much a day does she make? maybe $100- $200/day? Time today Saturday June 8, 9:25am you fatty little thief!! And whats her fake excuse Oh gee wiz must have counting mistakes, sorry...Every day many many mistakes...Right

Review №81

2023-08-26 18:38:47

No restrooms, and it looked like they stripped out all the tables and chairs. Kind of ridiculous.

Review №82

2017-03-31 02:36:32

I always hope for good people watching moments as this is right next to a major transit station and across from the old hooker hotel. Nope...its boring. they have very nice staff and the mobile orders are always ready when I get there. yassssss!

Review №83

2014-12-14 02:43:41

Ordered Cold Green Latte with LIGHT ice, i then repeated myself, not once but 3 times, as i pick up my order, the cup was 3/4th full of ice, simply ignored my order and went on, brown haired chubby guy. order was wrong but also no one at the counter when i arrived, and place had two customers.

Review №84

2022-10-10 17:07:13

The only good thing about this part of Sacramento is this Starbucks. Employees were always chipper and friendly. Food and drinks were great.

Review №85

2018-10-23 03:19:35

Drive through moved quickly but breakfast sandwiches were not very good. Dry & not much flavor. Not a fan of Starbucks anyway but received a gift card sooo..

Review №86

2016-07-28 17:55:57

Yuck! My Iced Coconut Milk Mocha Latte did not taste good! I dont have time to stand and wait around for them to make another one! I need it right the 1st time. It was sad... 😢

Review №87

2021-04-14 02:35:16

Very consistent over the years. There is quite a bit of volume and stress on watt and off I80 at this location... so the management should win some sort of medal 🏅imo

Review №88

2023-05-02 21:13:12

Drive through service is fine. Coffee is Starbucks so, you know what youre getting plus or minis

Review №89

2021-03-27 18:15:58

When I came here, I received horrible customer service. The person that was attending me rushed me and when I asked for a drink he refused to make it for me when every other Starbucks location I have gone to had made it with no problem.

Review №90

2023-03-14 20:47:40

This is first Starbucks not have restrooms, also staff was rude, not listening what I’m saying, it’s craziness 😡

Review №91

2022-12-21 23:44:45

Can be a great start to anyones day.

Review №92

2022-02-07 22:14:31

The coffee is always good at Starbucks the only thing is some Starbucks have hotter coffees than others. If you like your coffee very hot stay away from a pour over.

Review №93

2019-12-22 04:45:36

Well i was there with my daughter in law and granchildren thy met there on line home school teacher she was there to grade the childrens lessons for the month had a nice snack with coffee. the kids likes coffee more than grandmother so it was ap good day out so the place was clean but they didnt have much oom for inside diners so other than that it wzs nice . GOOD JOB STARBUCKS

Review №94

2020-11-06 20:27:01

Garbage. Waited 15 mins for a caramel machiatto that tasted like warm milk.. no coffee taste, no caramel taste. Wasted $7 and 15 minutes. My last trip here after multiple mishaps from this place.

Review №95

2018-01-24 16:48:31

Fantastic employees. Made a rough morning better with the tasty coffee and their stellar personalities. Happy theyre on my way to work.

Review №96

2020-02-25 19:37:28

This is a really dirty starbucks. Lots of dirt on the ceiling from the HVAC, and the walls are just splattered with coffee. Also no napkins. The furnishings also look very run down, chipped and gouged. Im disappointed, but the merchandise is standard starbucks, so thats alright.

Review №97

2020-01-14 21:36:51

Incompetent employees, no gumption to work [20min drive thru wait time], and very rude. Management needs to send all staff to some customer service 101 classes ASAP.

Review №98

2017-09-27 13:53:51

Very busy in the AM, but they push through and keep a good place. When the drive thru is super busy, Id suggest to just try and find parking and run inside. No complaints here!

Review №99

2017-06-26 13:59:17

Went thru drive thru and ordered a tall regular coffee and asked to leave room for cream and sweetener. Ended up getting a small coffee that was 2/3 full with no cream or sweetener. Common sense should tell the barista to add the condiments. I dont drive around with extra cream and sugar in my car nor would i want to buy a half done item that Id have to pull over to complete, smh. Happy Monday!

Review №100

2018-01-05 14:47:41

They truly need to improve their Customer Service. Coffee is great! Not happy with the Customer Service. I have been to different ones!

Review №101

2023-02-15 04:44:11

This store did not have the vibe! No tables inside or outside just seemed sad for a Starbucks 😔

Review №102

2022-09-22 21:16:37

Drinks were good as always and they had thrown in an extra drink just because love this location

Review №103

2021-02-14 22:11:45

I really like this Starbucks. The staff is friendly and quick, which I think is really important for such a busy location. No matter how long the line is, they tend to move it quickly...

Review №104

2022-10-30 14:58:04

I always order the drink for years. When I placed my order the team member didnt understand my order so he changed it.

Review №105

2024-02-13 15:36:46

Great customer service

Review №106

2014-01-01 00:15:27

I like this Starbucks, always hit it when Im going easbound on 80. Drive thru makes it awesome, the employees are usually helpful and get you your drink quickly. Sometimes can be some shady characers in the area but thats kind of expected for this side of town.

Review №107

2018-06-19 05:03:34

First time at this location and was really pleased. The person working the drive thru was very courteous and got our drinks out pretty fast.

Review №108

2022-02-15 21:53:11

Fast friendly service. I love the brown sugar oatmilk. I get mine warm with Xtra espresso shot. Amazing 🤩🤩🤩

Review №109

2023-10-22 03:42:07

Good service and not too busy

Review №110

2021-11-08 16:49:08

Friendly staff. I visited here early in the morning... They are open very early, and provided quick accurate service with a friendly smile

Review №111

2023-04-23 17:03:13

Very bad experience in this place.! Customers (even with kids) are not allowed to use the restroom!

Review №112

2018-01-28 18:15:19

I come here frequently. The service can be slow in the evening hours close to closing time... but the staff is friendly and I always have a spot to work on my school work.

Review №113

2015-11-17 22:38:28

Irene and Lacey makes this place exciting and fun to come back and visit. Thats why I come to this Starbucks. Excellent guest service remember what I like to order

Review №114

2022-06-20 12:05:02

Very convenient location friendly staff and the drinks weren’t bad either

Review №115

2018-09-15 20:05:24

Good food nice ppl and terrible music. And not the kind of terrible music ppl laugh and sing along with, just bad songs. This place only gets a 3 outa five on my hottie meter. Decent but not smokin hotties.

Review №116

2023-03-14 20:49:39

Worst place ever have been not having a restroom, also no cummnicatpn, totaly rude

Review №117

2015-11-06 06:39:32

My batista was so friendly, I never received that level of service at my local starbucks in Pleasanton Stoneridge Mall, i look forward to revisiting. Made my drink with wipp and held the Nay Nay!

Review №118

2024-03-05 16:12:16

There is no seating.

Review №119

2017-01-08 22:15:45

The barista made me pay for a drink twice to use powerort. The first time I use my personal mug and did not get paper receipt. So I buy a Starbucks papercup .

Review №120

2020-05-11 22:53:27

I drive further to this location B/C of Great service, speedy, & drink on pointYour treated like an actual customer compared to Elk Horn / Watt Location .

Review №121

2022-12-13 10:44:18

Was in and out, didnt even stay for a drink due to no working wifi and the emoyee didnt really care

Review №122

2017-02-25 19:33:37

Always get our order right. Kind of slow on weekends, but worth the wait to not have any problems with my drinks

Review №123

2019-08-17 23:36:35

Very slow, the drink was good but you would think they were milking the cows in the back since it took so long

Review №124

2021-11-08 12:57:11

Just ordered a drink that had NO flavor, they obviously didnt add ANY pumps of syrup I ordered and I was theyre only costumer, really disappointed.

Review №125

2016-11-23 09:33:48

Disappointed as I had came in and waited for someone to help as they were to worries about customers in the drive through over the lobby. It should always be a balanced mix of each.

Review №126

2021-08-27 17:46:01

Super friendly staff, gave my 4 year old a free cake pop. It truly made his day :-)

Review №127

2024-05-09 17:34:09

No tables or seats

Review №128

2018-10-03 19:05:29

Great staff. And friendly atmosphere! The only down side is the area its located in. Yet inside you froget about that.

Review №129

2019-04-22 22:50:03

Loved our drinks,though the fact of drive through being served before lobby drinks. And having to wait 15 minutes for my drinks

Review №130

2023-03-14 20:52:10

Worst place ever not having restroom, and staf wasnt good, 👎

Review №131

2021-06-08 16:14:48

Good to grab their coffee free kids drink. The vanilla bean creme. Its the new ice cream!

Review №132

2021-07-27 18:53:49

You may ask why 2 stars? I got there right 3-4 minutes before they close. They said we are close and we cannot take any orders. The staff was very rude.

Review №133

2018-05-31 05:26:01

Great coffee with nice jazz playing in the back ground. Very pleasant place to enjoy a good cup of youre favorite coffee.

Review №134

2021-02-03 11:30:47

Long drive thru line and painfully slow service. My beverage was correct and tasty, though.

Review №135

2022-07-06 21:38:56

Lady in the morning was very sweet coffee was good but had lots of ice

Review №136

2021-04-25 01:14:06

Friendly service, was served fast except they tried to give me the wrong order.

Review №137

2017-03-23 15:33:29

Super nice workers very clean dreams are always hot bathroom I always clean wish I can say about every single Starbucks out there.

Review №138

2023-01-27 17:41:40

I like coffee from starbucks. I tasted everywhere,but starbukss coffee the best

Review №139

2017-09-24 02:12:08

I ordered a vent an they gave me a grande. They did quickly exchange it correctly. Great service an clean.

Review №140

2018-08-11 17:39:27

I come here quite often, but the staff seems too distracted by when their favorite customers coming in. Like this one time there was a line and the barista working was like flirting with the customer like apparently they already knew each other but he wasnt making drinks and theres a line of people but he didnt seem to even care.

Review №141

2021-09-04 15:56:44

Fast service and nice staff

Review №142

2017-04-15 23:24:34

Was in here recently, the baristas were not only very polite but super pleasant with a genuine smile!

Review №143

2021-05-31 01:28:38

Right off the freeway, so you can stop in for a quick boost while traveling. Friendly staff and well made drinks.

Review №144

2017-08-27 04:00:57

I arrived at 8:15 pm in the coffee shop, he was already closed, I knocked, in response I saw how a young girl seeing me started to laugh, I knocked again on that in response I was shown that the store is closed. I will never come to them again .

Review №145

2018-11-26 05:59:41

Great service and people friendly staff. I come here every Sunday and the personality of the staff is always the same...

Review №146

2021-05-12 22:03:45

Very fast and friendly service. One of the coldest frapuccino Ive had to date! Thank you!

Review №147

2021-01-28 20:54:19

The people working at this please location are awesome! And the coffee is good too! 😃

Review №148

2015-10-21 05:06:26

October-20-2015 two homeless guys got into a argument with a customer. the customer went to his car and came back with a black new looking machete and told the homeless guys off. 1030 am.

Review №149

2022-05-28 01:39:27

Ran out of big straws but i could live with that just warn the customers before they buy a big coffee...

Review №150

2024-03-20 18:21:06

No public restrooms

Review №151

2022-01-19 14:30:15

Mobile orders go through the drive thru. What’s the point of mobile order? Cmon!!! You’re killing me…… waiting

Review №152

2020-10-12 20:43:51

The cashier had a great sense of humor and a bright smile, even through her mask.

Review №153

2020-11-14 03:51:53

Good service, amazing people. They recognizing my voice and remember my order 💪

Review №154

2018-09-12 01:32:06

Drive thru took longer than expected, but drink was good. Would come here again.

Review №155

2022-07-02 15:39:08

Strong coffee, fast service and like always starbucks glowing employees.

Review №156

2021-02-21 04:41:19

A decent Starbucks, the driveway is pretty skinny and curved so if you have a wide car with low ground clearance be careful.

Review №157

2021-04-07 17:48:47

Friendly and knowledgeable staff. I prefer to shop local when I can and they never disappoint.

Review №158

2019-10-13 03:03:55

Come here almost everyday for mobile order and I am never waiting. Always so sweet.

Review №159

2019-06-07 15:06:18

Has a taste of water Mango dragonfruit.

Review №160

2019-12-27 00:15:50

I went for happy hour and didnt got the two drinks I told at the teller that I was coming for the happy hour and only gave me a drink and as compensation a giftcard suppose with money but was empty bad service...

Review №161

2023-01-28 20:39:04

They have a pistachio latte now. Its delicious 😋.

Review №162

2017-03-21 20:25:48

The Starbucks is a great Starbucks its in a very good location. the staff here is excellent. This is a cozy Starbucks although it is very busy

Review №163

2019-01-16 01:50:38

Always good customer service. Good selection. Not too many transients or wierdos

Review №164

2021-07-16 23:49:52

This is the closest Starbucks to my house. Theyre always nice and always try to help in any way they can

Review №165

2019-03-03 06:36:10

They are always friendly and Ive never had a bad drink.

Review №166

2018-02-17 17:53:40

Employees were very nice and the drinks came out fast and hot

Review №167

2021-12-03 15:42:41

Always a great place for coffee the staff is always nice and amazing

Review №168

2021-05-29 17:28:55

Very dirty washroom, no soap. Took over 10 minutes to pour a coffee with 5 staff and no other customers.

Review №169

2018-02-18 04:00:00

Starbucks is ok Im not a fan however I take my gran daughter there she loves the pineapple black tea

Review №170

2017-09-06 03:03:56

One of the best Starbucks. fast friend. its a little out of my way when going to work but I know I will be in and out.

Review №171

2021-04-16 00:15:37

Starbucks was just dandy except they didng have there air conditioning running so it was hot as heck in the store.

Review №172

2020-03-20 05:53:14

They make there coffee to strong you tell them what you want and it dont do it right its nasty

Review №173

2020-09-12 22:04:23

Awesome staff and beverages, price is as always a bit steep though. Lol

Review №174

2019-09-18 19:52:47

Ordered a Venti Caramel Frappuccino, received a Grande Frappuccino. Never will I return!!!

Review №175

2018-04-02 22:41:38

Customer service was exceptional my coffee was made really good.

Review №176

2022-06-10 16:31:16

This Starbucks owner does not pay for WiFi for customer cheap people like them are bad for business

Review №177

2019-03-18 05:39:46

Starbucks is kinda expensive and they dont have a very good selection there are other places that are cheaper and have a better selection look around you can find a better place for a great cup of coffee

Review №178

2023-07-31 16:42:37

They are awesome!! Excellent service!!

Review №179

2020-08-01 20:55:50

The employers are very friendly. My drinks are always perfectly made.

Review №180

2021-05-02 19:36:38

Quick and easy mobile ordering and pick up clean store and nice friendly baristas

Review №181

2020-07-07 13:20:03

Service was super slow we waited 10 minutes in line for a venti hot mocha at 5 AM....

Review №182

2024-03-16 22:17:11

I Love Starbucks

Review №183

2021-04-14 01:12:38

There’s better coffee out there but bucks is so convenient.

Review №184

2023-08-17 20:55:51

Always my favorite dry tea latte

Review №185

2022-11-25 20:19:20

Very fast drive thru service.

Review №186

2023-01-28 15:07:44

Customer service not good.no public restroom.

Review №187

2021-11-11 02:03:30

Hella rude, light weight disrespectful at the drive thru

Review №188

2021-04-08 05:54:27

Starbucks is always good I just didnt care to much for the new oatmeal drink

Review №189

2020-02-07 01:22:59

My regular latte with two pumps of caramel is the best and this location makes it the best ☕❤

Review №190

2018-07-26 03:18:14

Service was great. Guys were friendly. Store was dirty.

Review №191

2018-09-09 05:11:56

The service was what I would expect from service people. It was my birthday and I was sad but the service was good.

Review №192

2021-02-19 19:38:57

They made my custom coffee the way I enjoy it🤓

Review №193

2024-06-21 14:01:35

Bad

Review №194

2023-02-25 19:03:11

It was funny that they didnt have Any seating

Review №195

2017-02-24 14:31:27

The baristas were totally on their A game this morning. The store also had all the breakfast food I was searching for. Thanks!

Review №196

2016-09-19 20:54:25

Although there is nothing that stands out about this location the people are always friendly and happy.

Review №197

2023-12-28 07:54:45

Typical Starbucks service.

Review №198

2018-07-03 08:03:29

6 shots of espresso in a venti cup filled the top with ice.Thanks for my heart attack have a nice day

Review №199

2019-04-07 02:57:29

Always happy to give a nice rating to a clean, efficient location.